Master View CS-1004 User manual

PACKING LIST
• One Master View Pro KVM Switch
(CS-1004, CS-1008, or CS-1016)
• One Power Adapter
• One User’s Manual
Please read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the Master View Pro unit,
and/or any of the devices it connects with.
©Copyright 1999 ATEN®International Co., Ltd.
Manual Part No. PAPE-0150-200
Printed in Taiwan 06 / 1999
All brand names and trademarks are the registered property of their respective owners
The complete Master View Pro package consists of:
Check to make sure that the unit was not damaged in shipping. If you
encounter a problem, contact your dealer.

Overview 1
Features 2
Hardware Requirements 3
Console 3
PC 3
Cables 3
Unpacking 4
Front View 4
Rear View 5
Installation 6
First Station Installation 6
Daisy Chaining 7
Operation 9
Hot Plugging 9
Powering Off and Restarting 9
Port Selection 10
Port ID Numbering 11
Numbering Rules 11
Port Numbering Table 12
Hot Key Operation 13
Hot Key Navigation 13
Hot Key Broadcasting 13
Previous/Next Switching 14
OSD Operation 15
Navigation 15
OSD Main Menu Headings 16
The Function Keys 16
Appendix 20
Station Numbering Table 20
Troubleshooting 21
Specifications 21
Radio & TV Interference Statement 22
Limited Warranty 22
TABLE OF CONTENTS

The Master View Pro KVM Switch is a control unit that allows access to multiple PCs
from a single console (keyboard, mouse, and monitor). Before the development of the
Master View, the only way to control multiple computer configurations from a single
console was through a complex and costly network system. Now, with the Master View
Pro, you can easily access multiple computers in a cost effective manner.
Depending on the model, a Master View Pro unit can control up to 4, 8, or 16 PCs. Up to
31 additional Master View Pros can be daisy chained (for a total of up to 32 units), which
means that up to 128, 256, or 512 PCs can all be controlled from a single keyboard-
monitor-mouse console.
Setup is fast and easy; plugging cables into their appropriate ports is all that is entailed.
There is no software to configure, so there is no need to get involved in complex
software installation routines or be concerned with incompatibility problems. Since the
Master View Pro intercepts keyboard input directly, it works on any hardware platform
and with all operating systems.
The Master View Pro provides three convenient methods to access any PC connected to
the system: using the port selection switches located on the Master View Pro’s front
panel; entering Hot Key combinations from the keyboard; and using the menu driven
OSD (On Screen Display) feature.
A powerful Quick View Scan Mode feature allows you to auto scan and monitor the
activities of all operating PCs on the installation one by one. Responding to the growing
use of multimedia in the work station space, the Master View Pro has been designed with
built in microphone and speaker support - a feature that will be increasingly essential
over time.
There is no better way to save time and money than with a Master View Pro installation.
By allowing a single console to manage all the attached PCs, the Master View Pro
eliminates the expense of purchasing a separate keyboard, monitor, and mouse for each
PC as well as saving all the space they would take up. It also eliminates the
inconvenience and wasted effort involved in constantly moving around from one PC to
another.
User's Manual 1
Overview

Features
User's Manual 2
• Daisy Chain Up To 31 Additional Units - Control Up to 512 PCs From a Single
Console
• No Software Required - PC Selection via Front Panel Switches, Hot Keys, or OSD (On
Screen Display)
• Quick View Scan Mode for Monitoring Selected PCs
• PS/2 and Serial Mouse Emulation Provided For System Bootup
• Console’s PS/2 Mouse Controls All Connected PCs - Even Those With Serial Mice
• Microsoft Intellimouse Pro, Logitech FirstMouse, MouseMan, IBM Scrollpoint Mouse
Support
• SVGA, VGA and Multisync Monitor Support
• LED Display For Easy Status Monitoring
• Supports High Quality CS Series Custom Connector Cables
• Rack Mountable in 19” System Rack
• Audio Support Built In
• Hot Pluggable - Add or Remove PCs for Maintenance Without Powering Down the
Switch
• Supports DDC2B

Hardware Requirements
User's Manual 3
Console
• A VGA, SVGA, or Multisync monitor capable of the highest resolution that you will
be using on any PC in the installation
• A PS/2 Style Mouse
• A PS/2 Style Keyboard
PC
The following equipment must be installed on each PC that is to be connected to the
system:
• A VGA, SVGA or Multisync card.
• Either a 6-pin mini-DIN (PS/2 style), or DB-9 (standard serial), mouse port.
• Either a 6-pin mini-DIN (PS/2 Style) keyboard port with +5V DC on pin 4 and Ground
on pin 3, or a 5-pin DIN (AT Style) keyboard port with +5V DC on pin 5 and ground
on pin 4.
Cables
For optimum signal integrity and to simplify the layout, we strongly recommend that you
use the following high quality CS Custom Cable sets:

Unpacking
User's Manual 4
CS-1016 Front View:
* The figure shows a CS-1016 model. The only difference between it and the other
models is in the number of Port Selection Switches.
1. Status LEDs:
On Line: Lights ORANGE to indicate that the PC attached to the corresponding port
is up and running.
Selected: Lights GREEN to indicate the currently selected port.
2. K/M Reset
If the keyboard and mouse get stuck and need to be reset, simultaneously press this
Port1 / Port2 switch combination for three seconds.
3. Port Selection Switches
Press a switch to access the PC attached to the corresponding port.
4. Power LED
Lights to indicate that the Master View Pro has been turned On and is receiving power.
5. Power Switch

User's Manual 5
CS-1016 Rear View:
* The figure shows a CS-1016 model. The only difference between it and the other
models is in the number of CPU Ports.
1. Daisy Chain Section
If you daisy chain units, the cables plug in here.
2. CPU Port Section
The cables from the PCs plug in here.
3. Power Jack
The power adapter plugs in here.
4. DIP Switch
SW 1 - 5: Sets the Station No. (see the table on p. x for details)
SW 6: Enables/Disables OSD Hot Key switching (On = Enabled; Off = Disabled).
5. Link
Link is reserved and has no function at this time.
6. Console Port Section
Your monitor, keyboard and mouse plug in here.
7. Microphone and Speaker Jacks
Your microphone and speakers plug in here.

Installation
User's Manual 6
Before you begin, make sure that power to all the devices (Master View Pro and PCs)
you will be connecting up have been turned off.
First Station Installation
The Master View Pro that the console connects to is considered the First Station. To
install the First Station, do the following:
1. Set Switches 1 - 5 of the Master View Pro’s DIP Switch to the ON position to set this
unit up as the First Station (see the table on page 20 for Dip Switch Station Setting
details).
2. To enable Hot Key port selection under OSD set DIP Switch 6 to the ON position.
(see Hot Key Operation, p.13, for details concerning Hot Key port selection).
3. Plug the monitor, keyboard, and mouse into the Console port connectors located on
the rear panel of the Master View Pro unit. Each port is labeled with an appropriate
icon to indicate itself.
4. Use connector cable sets (as described in the Hardware Requirements section), to
connect the monitor, keyboard and mouse ports of the PCs to any available Master
View Pro CPU Port, as shown in the diagram below.
Note: Ignore the Chain In and Chain Out Ports at this time. They are only used
when daisy chaining additional Master View Pro units. Daisy Chaining is
described in the next section.
5. Plug the power adapter into an AC source; plug the power adapter cable into the
Master View Pro’s Power Jack.

User's Manual 7
6. Turn on the power to the Master View.
Note: When you turn the unit On, it undergoes a Power On Self Test. If there is a
problem, Port LEDs 1 - 4 flash repeatedly according to a pattern that indicates
what the problem is:
If any of these problems occur, turn the Switch Off, then turn it On again.
7. Turn on the power to the PCs.
Note: You must turn on the power to the Master View Pro before turning on the
power to the PCs.
Daisy Chaining
To provide control for more than PCs than just a single Master View Pro unit allows, up
to 31 additional units can be daisy chained down from the original one. In this way, as
many as 128, 256, or 512 PCs can be controlled in a complete installation depending on
which model your installation uses (CS-1004, CS-1008, or CS-1016, respectively).
Note: While it is physically possible to mix the different Master View Pro models on
the same daisy chain, we strongly recommend against it, as doing so can cause
problems with Hot Key and OSD port switching. Please use all units of the same
model when daisy chaining.
The first Master View Pro (the one that the console connects to), is considered the First
Station; the Master View that daisy chains to it is considered the Second Station; the
Master View daisy chained to the Second Station is considered the Third Station, etc. To
daisy chain a Master View, do the following:
1. Make sure that power to all the devices (Master View Pros and PCs) you will be
connecting up, as well as preexisting devices on the installation have been turned off.
2. Make sure that DIP Switches 1 - 5 of the First Station Master View Pro are all set to
the ON position to set it up as a First Station unit (see the table on page 20 for DIP
Switch Station Setting details).
3. Set DIP Switches 1 - 5 of the of the Second (Third, Fourth, etc.), Station Master View
Pro according to the table provided on page 20.

User's Manual 8
4. Use Daisy Chain cable set 2L-1700 (as described in the Hardware Requirements
section), to connect from the Chain Out Port of the parent Master View unit to the
Chain In Port of the child Master View unit (First Station Out to Second Station In,
Second Station Out to Third Station In, etc.).
Note: You cannot use the Chain In Port of the First Station Master View, since it is
the highest level parent.
5. Plug the power adapter into an AC source; plug the power adapter cable into the
Master View unit’s power jack located on the unit’s rear panel.
6. Connect the PCs to the ports with the cable sets described in the Cables section on
page 3, and power up. When powering up, you must follow these two basic rules:
a) Turn on the power to a child Master View Station before turning on the power to its
parent (i.e., start with the last unit in the chain and work back to the First Station).
b) Turn on the power to all the Master View Pro Stations before turning on the power
to any of the PCs.

Operation
User's Manual 9
Hot Plugging
The Master View Pro supports hot plugging - which means that components can be
removed and added back into the installation by unplugging their cables from the Master
View Pro ports without the need to shut the unit down. There are certain procedures that
must be followed in order for hot plugging to work properly, however:
• Hot Plugging CPU Ports:
When hot plugging cables from the CPU ports:
1. The cable must be plugged back into the same port it was removed from.
2. After plugging the cable back in, you must perform a K/M Reset on the First Stage
unit by simultaneously pressing the Port1 / Port2 switch combination for three
seconds.
• Hot Plugging Console Ports:
When hot plugging the mouse from the Master View Pro’s console mouse port:
1. You may unplug the mouse and plug it back in again (to reset the mouse, for
example), as long as you use the same mouse.
2. If you plug in a different mouse, all the stations and all the computers on the
installation must be shut down for 10 seconds, then restarted according to the
directions in Step 6 of the Daisy Chaining section, above.
Powering Off and Restarting
If, for some reason, it is necessary to Power Off one of the Master View Pro units, before
you start it back up you must do the following:
1. Shut down all the computers that are attached to it, as well as all the stations and all
the computers that are daisy chained down from it (all the child stations and the
computers attached to them).
2. Wait 10 seconds, then restart the Master View Pro stations, starting with the last
station in the chain and working back to the station you originally shut down.
3. After the Master View Pros are up, power On the PCs, starting with the ones attached
to the last station in the chain and working back to the station you originally shut
down.
Note: It is not necessary to shut down and restart any of the stations or computers
above the station you powered off.

User's Manual 10
Port Selection
Controlling all the PCs connected up in your Master View Pro installation from a single
console could not be easier. Three methods are available that provide instant access to
any PC on the chain: Manual; Hot Key; and OSD.
•Manual
Simply press the appropriate port selection switch on the Master View Pro’s front
panel. After you press the switch, the Selected LED lights to indicate that the port is
currently selected. The On Screen Display (OSD, discussed on p.15) automatically
switches to highlight the PC that you have selected.
Note: On a daisy chained installation, you must press the Port Selection switch on
the Master View Station that connects directly to the PC you want to access.
•Hot Key
Press [LCtrl+RCtrl] (simultaneously); key in the Port ID (see Port ID Numbering,
below, for details); then press [Enter].
•OSD
Press either Left or Right [Ctrl]+[Ctrl] (one after the other) to enter the OSD Main
Menu; from there, either:
• Key in the Port ID (see Port ID Numbering, below for details); then press [Enter], or
• Use the Arrow Keys or Mouse to move the Highlight Bar to the port you want; then
press [Enter], or Double Click on it with the mouse.
Note: Hot key port selection under OSD is only enabled when DIP Switch 6 is set to
ON.
The next section describes the Port ID numbering system. Hot Key and OSD operation
are explained in detail in the sections that follow it.

Port ID Numbering
User's Manual 11
Since each CPU Port on a Master View installation is assigned a unique Port ID, you can
directly access any computer on any level of the installation by specifying the Port ID
that the computer is connected to using the Hot Key port selection method, or from the
OSD Main Menu. The Port ID is made up of two parts:
1. The Station Number - a two digit number which reflects the Master View Pro’s
position in the daisy chain sequence;
2. The Port Number - a one or two digit number which reflects the port on the Master
View station that the PC is connected to.
Numbering Rules
The rules for assigning Station and Port numbers are as follows:
• The Station Number precedes the Port Number and must always be two digits. That
means that Stations 1 - 9 must be padded with a preceding zero, so their Stations
Numbers will be 01 - 09.
• The Port Number can be either one or two digits. Ports 1- 9 can be keyed in as 01 - 09,
or 1 - 9 according to your preference.
Therefore, a complete Port ID consists of either three or four numbers: the first two for
the Station Number; the last one or two for the Port Number. For example, after enabling
Hot Key switching with [Ctrl+Ctrl] (pressing and releasing both Ctrl keys
simultaneously), or invoking the OSD Main Menu with [Ctrl]+[Ctrl] (pressing and
releasing either Ctrl key twice), keying in:
0315 [Enter]
switches to the PC attached to CPU Port 15 of Master View Station 3. Likewise:
123 [Enter]
switches to the PC attached to CPU Port 3 of Master View Station 12.
You may also specify a partial Port ID by keying in only one or two digits, in which case
the digits specify the Port ID of the Station that is currently accessed. As in:
3 [Enter]
which switches to the PC attached to CPU Port 3 of the Master View Station that is
already being accessed.

User's Manual 12
Port Numbering Table
Port Numbering is summarized in the following table:

Hot Key Operation
User's Manual 13
Hot Key Navigation
Hot Key navigation allows you to conveniently access connected PCs directly from the
keyboard, instead of having to manually select them by pressing Port Selection switches.
Note: Make sure that DIP Switch 6 (located on the Master View’s rear panel), is set to
ON to enable the Hot Key feature under OSD.
To select a port with the Hot Key method, do the following:
1. Press and release both the left and right Ctrl Keys [Ctrl+Ctrl] at the same time.
Note: In OSD, when you are at the Main Menu you can key in the Port ID for the
computer you wish to access without first having to press the [Ctrl+Ctrl]
combination. This avoids the possibility of the [Ctrl+Ctrl] combination
conflicting with a key assignment in the currently running application.
2. Key in the Port ID for the PC you want to access (see Port ID Numbering, above, for
details), then press [Enter].
The On Screen Display (OSD, see p.15) automatically switches to highlight the PC
that you have selected.
When you key in the Port ID, note the following:
• You must key in the Port ID and press [Enter] within six seconds of releasing the
[Ctrl+Ctrl] combination.
• Number keys must be pressed from the regular keyboard; not from the numeric keypad.
• The keys must be pressed and released one key at a time.
• The interval between key presses cannot be longer than 6 seconds.
Hot Key Broadcasting
Commands to all attached PCs (to install software or shut down all the PCs, e.g.), can be
broadcast from the console’s keyboard with the following Hot Key combinations:
• [Ctrl] + [Alt] + [1] + [Enter] - to initiate the keyboard broadcast
A Broadcast symbol appears in front of the Station ID (if the Port ID is currently
displayed on the screen), to indicate that Broadcasting is in effect.
• Ctrl] + [Alt] + [2] + [Enter] - to end the keyboard broadcast
When keying in the combination, note the following:
• Number keys must be pressed from the regular keyboard; not from the numeric keypad.
• The keys must be pressed and released one key at a time.
• The interval between key presses cannot be longer than 6 seconds.
• If you make a mistake, just start over again with [Ctrl] + [Alt] + [1] + [Enter].
• Confirmation that the key in has been accepted is made either by OSD or with one or
two beeps.

User's Manual 14
Previous/Next Switching
Previous/Next switching enables you to quickly switch from the currently active
computer to the previous or next available computer in the installation. To invoke
Previous/Next switching, key in the following Hot Key combination:
1. Press and release [Ctrl]+[Alt]+9+Right Shift
To Switch to the Next available computer.
2. Press and release [Ctrl]+[Alt]+9+Left Shift
To Switch to the first available computer that resides on the installation Previous to
the current one.
Switching is cyclical so, for example, if you are currently at Port 16 of Station 32 and
use the combination to switch to the Next available computer, you will circle back to
Station 1 to start looking for the next available computer, and vice versa when switching
backwards to an available computer that exists prior to the current one.

OSD Operation
User's Manual 15
On Screen Display (OSD), provides a menu driven interface to handle the PC switching
procedure. Although Hot Key switching still works, using OSD is a great deal more
convenient - especially in large, daisy chained installations where a great number of PCs
are connected to a several Master View Pro units, and it is difficult to keep track of
which port a particular PC is attached to.
All operations start from the OSD Main Menu. To pop up the Main Menu, tap either Ctrl
key twice:
•OSD always starts in List view, with the highlight bar at the same position it was in
the last time it was closed.
•From the Main Menu, you can go directly to any port by either keying in its Port ID
(Station Number - Port Number), and pressing [Enter], or by double clicking on it
with the mouse.
Navigation
• To dismiss the menu, and deactivate OSD, press [Esc]
• Use the Up and Down Arrow Keys to move up or down through the list one line at a
time
• Use [Pg Up] and [Pg Dn] to move up or down through the list one screen at a time
• Click on to move up or down through the list one line at a time
• Click on to move up or down through the list one screen at a time
•To activate a port, move the Highlight Bar to it then press [Enter] or Double Click
with the left mouse button.

User's Manual 16
OSD Main Menu Headings:
The Function Keys:
Pressing a Function Key brings up a related submenu that is used to configure and
control the OSD to make it convenient for you to work with. For example, you can:
rapidly switch to any port; scan selected ports only; limit the list you wish to view;
designate a port to be included in the Quick View Scan Mode group; create or edit a port
name; or make OSD setting adjustments.
• F1 GoTo:
GoTo allows you to switch directly to a port by the following methods:
a) Move the Highlight Bar to the port you want then press [Enter] or Double Click
with the left mouse button.
b) Key in the Port ID or Name, then press [Enter].
Note: GoTo has a special feature that narrows the list of available choices as you type
the name. For example, if the first letter you type is a, the list only displays
those ports whose names begin with a. If the next letter you type is b, the list is
further narrowed down to only those ports whose names begin with ab, etc.
To return to the OSD Main Menu without making a choice, press [Esc].

User's Manual 17
• F2 Scan:
Pressing [F2] initiates the Quick View Scan Mode, in which the OSD cycles through all
the ports that have been selected for Quick View Scanning (see F4, below), and
displays each one for the amount of time set with the Set Scan Duration function (see
F6, below). When you want to stop at a particular location, press any key to stop
scanning.
Note: (1) If the scanning stops on an empty port, or one where the computer is attached
but is powered Off, the monitor screen will be blank, and the mouse and
keyboard will have no effect. To recover, key in the Hot Key sequence (see
Hot Key Selection, above), for any Port ID that has an active PC attached.
(2) As the OSD cycles through the selected ports, an appears in front of the
Port ID display as each computer is accessed to indicate that the computer is
being accessed under Quick View Scan Mode.
• F3 List:
This function brings up a submenu that lets you broaden or narrow the scope of which
ports the OSD lists. The choices and their meanings are given in the table, below:
To make a choice, move the Highlight Bar to it, then press [Enter] or Double Click
with the left mouse button. An icon appears before the choice to indicate that it is the
currently selected one.
Note: (1) You can access any port on any list by using the Navigation Keys or Mouse
to move the Highlight Bar to it, then pressing [Enter] or Double Clicking
with the left mouse button.
(2) If you select a port that does not have a PC attached to it, or if the attached
PC is powered Off, the OSD will still switch to it, and will not show an error.