Matrix Setu ATA211G User guide

SETU ATA211G
System Manual

SETU ATA211G
VoIP-FXS-GSM Adaptor
System Manual

Documentation Disclaimer
Matrix Comsec reserves the right to change, at any time, without prior notice, the product design, specifications,
components, as engineering and manufacturing may warrant.
This is a general documentation for all models/configurations of the product. The product may not support some of the
features/facilities described in this document.
While every reasonable effort has been made to ensure accuracy of content in this document, Matrix Comsec assumes
no responsibility for errors or omissions that may occur herein. No liability is assumed for damages, costs, expenses
resulting from unauthorized modifications or repairs to the product; failure to use information or to comply with the
installation, operation and maintenance instructions contained in this document.
Copyright
All rights reserved. No part of this system manual may be copied or reproduced in any form or by any means
without the prior written consent of Matrix Comsec.
Version 2
Release date: July 26, 2011

Table of Contents v
Contents
Introduction..................................................................................................................................................... 1
Welcome ............................................................................................................................................................. 1
About this System Manual .................................................................................................................................. 1
How to Read this System Manual ....................................................................................................................... 2
Know Your SETU ATA211G .......................................................................................................................... 5
Overview ............................................................................................................................................................. 5
Applications of SETU ATA211G ......................................................................................................................... 8
Getting Started.............................................................................................................................................. 11
Preparing for Installation ................................................................................................................................... 11
Connecting SETU ATA211G ............................................................................................................................. 13
Configuring SETU ATA211G ............................................................................................................................ 16
Configuring Basic Settings.......................................................................................................................... 21
Region ............................................................................................................................................................... 23
SIP Trunks ........................................................................................................................................................ 25
Mobile Port ........................................................................................................................................................ 42
FXS Port ............................................................................................................................................................ 53
Passwords ......................................................................................................................................................... 61
Network Parameters ......................................................................................................................................... 64
Advanced Settings ....................................................................................................................................... 69
System Parameters ........................................................................................................................................... 70
Called Party Number Table ............................................................................................................................... 75
Dialed Number Table ........................................................................................................................................ 77
Peer-to-Peer Numbers ...................................................................................................................................... 80
Mobile Emergency Numbers ............................................................................................................................. 84
Digest Authentication ........................................................................................................................................ 86
PIN Authentication ............................................................................................................................................ 89
Daylight Saving Time ........................................................................................................................................ 91
Static Routing .................................................................................................................................................... 94
Reinstate Factory Defaults ................................................................................................................................ 97
Restart SETU ATA211G ................................................................................................................................. 100
Syslog ............................................................................................................................................................. 101
PCAP .............................................................................................................................................................. 103
Software Upgradation ..................................................................................................................................... 106
Auto Configuration .......................................................................................................................................... 107

vi Table of Contents
Features of SETU ATA211G ....................................................................................................................... 111
Call Hold .......................................................................................................................................................... 111
Making a Second Call ..................................................................................................................................... 112
Call Transfer .................................................................................................................................................... 113
Call Toggle ...................................................................................................................................................... 115
Call Waiting ..................................................................................................................................................... 116
Conference ...................................................................................................................................................... 119
Do-Not-Disturb ................................................................................................................................................ 120
Call Forward .................................................................................................................................................... 122
Hotline ............................................................................................................................................................. 126
Caller ID Restriction ........................................................................................................................................ 129
Selective SIP Trunk Access ............................................................................................................................ 131
Speed Dialing .................................................................................................................................................. 132
Supplementary Services of Service Provider .................................................................................................. 139
Multi Stage Dialing .......................................................................................................................................... 140
End of Dialing .................................................................................................................................................. 145
Mobile Network Selection ................................................................................................................................ 146
Return Call to Original Caller (RCOC) ............................................................................................................ 148
System Status ............................................................................................................................................. 153
Viewing System Status from Jeeves ............................................................................................................... 153
System ............................................................................................................................................................ 158
Viewing System Status on Phone ................................................................................................................... 159
Appendix ..................................................................................................................................................... 161
Call Progress Tone Generation ...................................................................................................................... 161
Ring Cadences ................................................................................................................................................ 162
Frequently Asked Questions (FAQs) .............................................................................................................. 163
Acronyms ........................................................................................................................................................ 167
Features at a Glance ....................................................................................................................................... 169
System Commands ......................................................................................................................................... 170
Product Specifications ..................................................................................................................................... 172
Warranty Statement ........................................................................................................................................ 175
Regulatory Information .................................................................................................................................... 177
Open Source Licensing Terms and Conditions ............................................................................................... 179
Index ............................................................................................................................................................ 187

Matrix SETU ATA211G System Manual 1
CHAPTER 1 Introduction
Welcome
Thank You for choosing SETU ATA211G! This product is designed to give you the highest performance, combined
with real ease of use. We hope you will make the optimum use of intelligent, intuitive, feature-packed VoIP Phone
Adapter. We recommend you to read this document carefully to get acquainted with the product before installing
and operating it.
About this System Manual
This document contains detailed information and instructions for installing, configuring, and operating SETU
ATA211G. It also contains information on maintenance and safety instructions.
Intended Audience
This manual is aimed at:
•Network Administrators and System Engineers, who will install, maintain and support SETU ATA211G.
It is assumed that they have some experience in installing VoIP - GSM Gateways and are familiar with
VoIP technology.
•End Users, persons/organizations who will use SETU ATA211G. They include home users, personnel of
small and medium businesses, large enterprises, other commercial and public organizations/ institutions.
Organization of this document
This System Manual contains following topics:
•Introduction: Gives information about this System Manual.
•Know Your SETU ATA211G: Provides overview of SETU ATA211G.
•Getting Started: Contains information on how to install SETU ATA211G, how to configure the device
using the web-based programming tool, Jeeves, and using the phone connected to the device.
•Configuring Basic Settings: Provides instructions for configuring the basic parameters of SETU
ATA211G, which are sufficient to get the system into operation.

2Matrix SETU ATA211G System Manual
•Configuring Advance Settings: Contains instructions for configuring the more advanced features and
facilities of SETU ATA211G.
•Features of SETU ATA211G: Describes in detail, the features of SETU ATA211G, along with instructions
for configuring and using these features.
•System Status: Displays the status indicators of system parameters like SIP, Mobile, Network (LAN and
WAN), etc and details of the System Firmware.
How to Read this System Manual
This System Manual is organized in a manner to help you get familiar with SETU ATA211G, learn how to install it,
how to connect it to the IP network, how to configure the Basic Settings that allow you to start making and receiving
calls, and move on to the Advanced configuration to use the special features and functions. You may read it in the
sequence it is organized. .
Conventions used in this System Manual
Instructions
The instructions in this document are written in a step-by-step format. Each step, its result, indication/notification,
where and as it occurs, has been described.
Notices
The following symbols have been used for notices to draw your attention to important items.
Important: to indicate something that requires your special attention or to remind you of something you
might need to do when you are using the system.
Tip: To indicate a helpful hint giving you an alternative way to operate the system or carry out a procedure,
or use a feature more efficiently.
Cross-references
Cross references are given in blue font and hyperlinked. You may click on the hyperlinked text to reach the source
of the cross-reference.
Terminology
The technical terms and Acronyms used in this manual are standard terms, commonly used in the
telecommunications and data communications industry. Considering the broad group of intended users of this
manual, wherever possible, use of jargon is avoided.
Acronyms have been defined in the text and a complete list of Acronyms used in this document is provided in the
Appendix.
The words ATA, ATA211G, SETU ATA211G and System means SETU ATA211G.

Matrix SETU ATA211G System Manual 3
Some of the terms specific to this manual that you will encounter frequently are defined below:
Using this manual, you will be able to install, operate and make optimum use of SETU ATA211G. If you encounter
any technical problems, please contact your Dealer/reseller or Matrix for support.
Term Usage in the document
Admin A person who install, configure and maintains SETU ATA211G. Admin can also be the user.
Admin has full accessibility of the system.
User A person who uses SETU ATA211G. User has limited access to the system.
Caller/Calling Party A person who makes calls.
Callee/Called Party A person who receives the calls.
Transferor A person who transfers the calls.
Transferee The remote user whose call is to be transferred (first party) to another remote user
(second party)
Transfer Target The remote user to whom the call is to be transferred (second party).
LAN Administrator A person who maintains the LAN network of an organization.

4Matrix SETU ATA211G System Manual

Matrix SETU ATA211G System Manual 5
CHAPTER 2 Know Your SETU ATA211G
Overview
ATA211G is a VoIP Analog Telephone Adapter used as a SIP-FXS-Mobile gateway. It allows you to make and
receive voice calls over IP Network as well as PSTN network using conventional telephone instrument.
ATA211G can be used in Residence, SOHO, Corporate Offices, Industries, Workshops, etc. ATA211G can be used
to make voice calls to remotely located branch offices of an enterprise using Internet network.
ATA211G also offers flexibility to make VoIP calls over the internet and browse the Internet simultaneously using
inbuilt router.
ATA211G uses SIP (Session Initiation Protocol) protocol to make voice calls over the IP network. ATA211G
converts the voice traffic into IP packets for transmission over the internet. When a telephone number is dialed by
you, ATA211G converts it into an IP call using the Session Initiation Protocol (SIP) and initiates a call, thereby
making VoIP calls as easy as normal telephone call. You have flexibility to make a call by selecting any SIP trunk or
you can also select Mobile port to make a call.
The number dialed from FXS port can be routed to Mobile port or SIP trunk based on the number dialed. The
Incoming call on SIP can be routed to FXS or Mobile Port or to a fixed destination number based on the CLI
received. The Incoming call on the Mobile port can be routed to FXS port or SIP trunk as configured in Dialed
Number Table.
ATA211G has three voice ports, viz. FXS, SIP and Mobile.
ATA211G has 1 WAN Port, 1 LAN Port, 1 FXS Port, 1 Mobile Port, an antenna connector, a power socket, and 5
LEDs as shown in below figure.

6Matrix SETU ATA211G System Manual
Ports and Connectors
Port Name Connector Description
12V DC DC Jack Power Adapter
LAN RJ45 To connect a standalone computer or a LAN Swtich.
WAN RJ45 To connect to the IP network over a DSL Modem or Router or a LAN Swtich
FXS RJ11 To connect a standard telephone instrument or a PBX.
SIM SIM holder To connect to GSM network.
Antenna SMA (Male) To connect Mobile port antenna.

Matrix SETU ATA211G System Manual 7
LED
SETU ATA211G has an LED each for the FXS port, the Mobile port, the SIP Trunks (SIP1, SIP2) and POWER, to
indicate the status of the ports, and various events occurring on the ports, including errors.
SIP2 SIP1 GSM FXS POWER
SIM
SIM
A
NTENNA

8Matrix SETU ATA211G System Manual
Applications of SETU ATA211G
1. Residential Application: Home users can use ATA211G to make low-cost international calls to family,
friends and relatives.
2. SOHO Application: Small Office owners can use ATA211G to make low-cost calls to their overseas
customers, employees, suppliers, etc.
FXS
LAN
ATA211G
GSM
Network
IP Network
Proxy
Broadband
Modem/Router
Mobile
FXS
LAN
ATA211G
GSM
Network
IP Network
Proxy
Broadband
Modem/Router
Mobile

Matrix SETU ATA211G System Manual 9
3. Business Application: Corporate Offices can use ATA211G to make low-cost international calls to their
overseas customers, employees, suppliers, etc.
4. Peer-to-Peer Call Application: Corporate Offices also use SETU ATA211G to communicate between
various branch offices, at no cost.
FXS1
LAN
WAN
GSM
Network
IP Network
Mobile
Switch
Proxy
Broadband
Modem/Router
ATA211G
PBX
FXS
LAN
WAN
Broadband
Modem/Router
IP Network
FXS
LAN
WAN
FXS
LAN
WAN
FXS
LAN
WAN
ATA211G
ATA211G
ATA211G ATA211G
Location D
Location C
Location A
Location B
Broadband
Modem/Router

10 Matrix SETU ATA211G System Manual

Matrix SETU ATA211G System Manual 11
CHAPTER 3 Getting Started
Preparing for Installation
Package Contents
• Unpack SETU ATA211G.
• Verify the package contents. Contact your vendor/Service Provider/administrator, if any of the above listed
items is missing or damaged.
Protecting SETU ATA211G and yourself
You are recommended to take the following measures to protect yourself and SETU ATA211G.
Installation Precautions
Do not install the system in a place where,
• it may be exposed to direct sunlight, excessive cold or humidity.
• it may be exposed to dust, water, oil, corrosive fumes.
• it may fall, causing damage to the product.
• shocks or vibrations are frequent or strong.
• there is a water source or body, like a wash basin/kitchen sink, bath-tub, a swimming pool, sprinkler, etc.
Make sure there is enough open space for ventilation at the site of installation.
Two Screws M 7/30
Two Screw Grips
Warranty Card Set
SETU ATA211G
with Antenna
Adaptor 12V, 1.25 Amp
(Country Specific)
CD containing System Manual,
Quick Start and User Card
Quick Start and User Card
Ethernet Cable (RJ45)
External Antenna SMA with Cable

12 Matrix SETU ATA211G System Manual
Safety Instructions
Take every measure to reduce the risk of fire, electric shock and injury to the person handling this product.
• Read all the instructions given in this manual.
• Always switch off the product, unplug the product from the wall outlet when handling it. Removing covers
or opening the system or incorrect reassembly increases the risk of electric shock.
• Never open the system in power ON condition.
• Use the adapter provided with the product.
• Make sure telephone cables not touch exposed power line cables.
• Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
• Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners. Use only dry and soft
cloth.
Always get your product serviced by a trained, qualified person. Contact your authorised dealer or Matrix support,
if:
• liquid has been spilled into the product or the product has been exposed to rain or water.
• the product has been dropped or the cabinet has been damaged.
• the product does not operate normally or exhibits a distinct change in performance.
Warning for RF Safety
The product complies with RF exposure guidelines as per standard FCC 47 CFR part 2. We recommend the
following precautions:
• Make sure that the RF Antenna is installed at least 20 cm away from other electronic and radio
transmission devices.
• Make sure that the RF Antenna is installed atleast 20 cm away from people's vicinity.
• Do not place magnetic storage media near the product.
• People carrying medical implants like cardiac pacemakers are advised to maintain appropriate distance
from the system. They are also advised to avoid being in the vicinity of the product for a long time.
• Do not place the magnetic storage media near the device.
• People carrying medical implants like cardiac pacemakers are advised to maintain appropriate distance
from the system. They are also advised to avoid being in the vicinity of the product for a long time.
Mounting the SETU ATA211G
To mount SETU ATA211G on the wall,
• Select a suitable place.
• Use the mounting template provided to you to drill holes of appropriate size and distance.
• Fix the screw grips in the holes you drilled.
• Fix the screws in the holes, leaving the screw heads protruding a few millimeters from the wall.
• Check the strength of the screws.
• Mount SETU ATA211G on the wall.

Matrix SETU ATA211G System Manual 13
Connecting SETU ATA211G
• Connect a standalone computer/ LAN Switch to the LAN Port of SETU ATA211G using an Ethernet cable.
• Connect the WAN Port of SETU ATA211G to the IP Network - a DSL modem or Router or a LAN Switch -
using the Ethernet cable provided to you.
• Connect a telephone to the FXS Port of SETU ATA211G, using a standard telephone cable with an RJ11
plug.
You may also connect a PBX to the FXS port of SETU ATA211G.
• Screw the antenna on to the antenna connector.
Protecting the SIM Card
To protect the SIM card, before you insert the card in the system, do the following:
• Insert the SIM Card into a Mobile Handset.
• Enable SIM PIN protection.
• Change the SIM PIN to 1234 (default).
DSL Modem/
Router
PC/LAN
IP
Power
Adaptor
SIP2 SIP1 GSM FXS POWER
SIM
SIM
A
NTENNA

14 Matrix SETU ATA211G System Manual
• Remove the SIM Card from the Mobile Handset.
• Insert the SIM Card in to the SIM Holder of SETU ATA211G.
You may change the SIM PIN to the desired value after system installation is completed. You can change the SIM
PIN from Mobile Port parameters page of Jeeves. See “Mobile Port” under Basic Settings for instructions.
• Insert SIM Card into the SIM holder of the Mobile Port of SETU ATA211G. To do this,
• press the SIM holder lock (the small yellow button). You may use a blunt pin to press the lock button.
• the SIM holder tray emerges from its slot.
• pull out SIM holder tray from its slot.
• now, fit the SIM Card on the tray, with its contact side facing up.
• insert the SIM holder tray back into the slot.
• Connect the power adapter provided with SETU ATA211G to the power jack labeled 12VDC-1A(MAX).
• Connect the adapter plug into a power outlet.
• Switch ON power.
• Wait for the Reset Cycle to complete.
Reset Cycle
•At Power ON,
• The Power LED will glow green continuously.
• All other LEDs - FXS, Mobile, SIP1 and SIP2 will glow Red for ms, where xxx time depends on the
timing cycle from boot loader program to init sequence.
• After few seconds of Power ON, the Mobile LED starts blinking red. It indicates the network availability.
•On successful completion of initiation cycle, each LED will glow as per the events summarized in
the table below:
Meaning of LEDs
LED Status Meaning
FXS ON IC Call/OG Call - Speech and Off hook
Blinks Fast Error condition during IC/OG call
Blinks Slow IC Call: Ring Event OR OG Call: Number being dialed (after the end of
dialing)
OFF FXS port ON-Hook
Press the yellow button
to release the SIM holder.
Insert SIM with contact side
facing up.