Matrix SETU ATA2S User guide

SETU ATA2S
System Manual

SETU ATA2S
VoIP-FXS Adaptor
System Manual

Documentation Disclaimer
Matrix Comsec reserves the right to change, at any time, without prior notice, the product design, specifications,
components, as engineering and manufacturing may warrant.
This is a general documentation for all models/configurations of the product. The product may not support some of the
features/facilities described in this document.
While every reasonable effort has been made to ensure accuracy of content in this document, Matrix Comsec assumes
no responsibility for errors or omissions that may occur herein. No liability is assumed for damages, costs, expenses
resulting from unauthorized modifications or repairs to the product; failure to use information or to comply with the
installation, operation and maintenance instructions contained in this document.
Copyright
All rights reserved. No part of this document may be copied or reproduced in any form or by any means without the prior
written consent of Matrix Comsec.
Version 6
Release date: July 25, 2011

Table of Contents i
Contents
Introduction..................................................................................................................................................... 1
Welcome! ............................................................................................................................................................ 1
About this System Manual .................................................................................................................................. 1
How to Read this System Manual ....................................................................................................................... 2
Know Your SETU ATA2S ................................................................................................................................ 5
Overview ............................................................................................................................................................. 5
Applications of SETU ATA2S .............................................................................................................................. 7
Getting Started ................................................................................................................................................ 9
Preparing for Installation ..................................................................................................................................... 9
Connecting SETU ATA2S ................................................................................................................................. 11
Configuring SETU ATA2S ................................................................................................................................. 13
Basic Settings ............................................................................................................................................... 19
Region ............................................................................................................................................................... 21
SIP Trunks ........................................................................................................................................................ 23
FXS Ports .......................................................................................................................................................... 36
Passwords ......................................................................................................................................................... 43
Network Parameters ......................................................................................................................................... 47
Advanced Settings ....................................................................................................................................... 53
System Parameters ........................................................................................................................................... 53
Dialed Number Table ........................................................................................................................................ 60
Peer-to-Peer Numbers ...................................................................................................................................... 63
Digest Authentication ........................................................................................................................................ 67
Daylight Saving Time ........................................................................................................................................ 70
Static Routing .................................................................................................................................................... 73
Restart SETU ATA2S ........................................................................................................................................ 76
Reinstate Factory Defaults ................................................................................................................................ 77
Software Upgradation ....................................................................................................................................... 79
Syslog (Debug) ................................................................................................................................................. 81
PCAP ................................................................................................................................................................ 84
Auto Configuration ............................................................................................................................................ 87
Features of SETU ATA2S.............................................................................................................................. 91
Call Hold ............................................................................................................................................................ 91
Making A Second Call ....................................................................................................................................... 92
Call Transfer ...................................................................................................................................................... 93

ii Table of Contents
Call Toggle ........................................................................................................................................................ 95
Call Waiting ....................................................................................................................................................... 96
Conference ........................................................................................................................................................ 99
Do Not Disturb (DND) ..................................................................................................................................... 100
Call Forward .................................................................................................................................................... 102
Hotline ............................................................................................................................................................. 107
Caller ID Restriction ........................................................................................................................................ 110
Selective SIP Trunk Access ............................................................................................................................ 112
Speed Dialing .................................................................................................................................................. 113
Supplementary Services of Service Provider .................................................................................................. 115
Multi-Stage Dialing .......................................................................................................................................... 116
End of Dialing .................................................................................................................................................. 122
System Status ............................................................................................................................................. 123
Viewing System Status from Jeeves ............................................................................................................... 123
Viewing System Status on Phone ................................................................................................................... 128
Appendix ..................................................................................................................................................... 131
Call Progress Tone Generation ...................................................................................................................... 131
Ring Cadences ................................................................................................................................................ 132
Frequently Asked Questions (FAQs) .............................................................................................................. 133
Acronyms ........................................................................................................................................................ 136
Features at a Glance ....................................................................................................................................... 137
Product Specifications ..................................................................................................................................... 138
System Commands ......................................................................................................................................... 141
Warranty Statement ........................................................................................................................................ 143
Regulatory Information .................................................................................................................................... 145
Open Source Licensing Terms and Conditions ............................................................................................... 147
Index ............................................................................................................................................................ 153

Matrix SETU ATA2S System Manual 1
CHAPTER 1 Introduction
Welcome!
Thank you for choosing SETU ATA2S. This product is designed to give you high performance combined with real
ease of use. We hope you will make optimum use of this intelligent, feature-packed VoIP Phone Adapter. Please
read this document before installing SETU ATA2S.
About this System Manual
This document contains detailed information and instructions for installing, configuring, and operating SETU
ATA2S. It also contains information on maintenance and safety instructions.
Intended Audience
This System Manual is aimed at:
Network Administrator and System Engineers, who will install, maintain and support SETU ATA2S. It is
assumed that they have some experience in installing VoIP Phone Adapters and are familiar with VoIP
technology.
End Users, the persons/organizations who will use SETU ATA2S. They include home users, personnel of
small and medium businesses, large enterprises, other commercial and public organizations/institutions.
Organization of this document
This System Manual contains the following chapters:
Introduction: Gives information about this system manual.
Know Your SETU ATA2S: Provides overview of SETU ATA2S.
Getting Started: Contains information on how to install SETU ATA2S, how to configure the device using the
web-based programming tool, Jeeves, and using the phone connected to the device.
Configuring Basic Settings: Has instructions for configuring the basic parameters of SETU ATA2S, which
are sufficient to get the system into operation.

2Matrix SETU ATA2S System Manual
Configuring Advanced Settings: Contains instructions for configuring the more advanced features and
facilities of SETU ATA2S.
Features of SETU ATA2S: Describes in detail, the features of SETU ATA2S, along with instructions for
configuring and using these features.
System Status: Describes the status indicators for the LAN and WAN ports, SIP trunk registration, and
details of the System Firmware.
How to Read this System Manual
This System Manual is organized in a manner to help you get familiar with SETU ATA2S, learn how to install it, how
to connect it to the IP network, how to configure the Basic Settings that allow you to start making and receiving
calls, and move on to the Advanced configuration to use the special features and functions. You may read it in the
sequence it is organized.
Conventions used in this System Manual
Instructions
The instructions in this document are written in a step-by-step format. Each step, its result, indication/notification,
where and as it occurs, has been described.
Notices
The following symbols have been used for notices to draw your attention to important items.
Important: to indicate something that requires your special attention or to remind you of something you
might need to do when you are using the system.
Caution: to indicate an action or condition that is likely to result in malfunction or damage to the system or
your property.
Warning: to indicate a hazard or an action that will cause damage to the system and or cause bodily harm.
Tip: to indicate a helpful hint giving you an alternative way to operate the system or carry out a procedure
more efficiently.
Cross References
Cross references are highlighted in blue font and hyperlinked. You may click on the hyperlinked text to reach the
source of the cross-reference.
Terminology
The technical terms and Acronyms used in this manual are standard terms, commonly used in the
telecommunications and data communications industry. Considering the broad group of intended users of this
manual, wherever possible, use of jargon is avoided.
Acronyms have been defined in the text and a complete list of Acronyms used in this document is provided in the
Appendix.

Matrix SETU ATA2S System Manual 3
The words 'ATA', 'ATA2S', 'SETU ATA2S', 'System' and 'gateway' mean SETU ATA2S.
Some of the terms specific to this manual that you will encounter frequently are defined below:
•Admin: The person who installs, configures and maintains SETU ATA2S. The Admin may also be the
user. The Admin has full access to the system.
•User: The person who uses SETU ATA2S. The User has limited access to the system.
•Caller/Calling party: The person making a call.
•Callee/Called party: The person receiving a call.
•Remote user/Remote party/Remote end: The person with whom the user interacts.
•Transferor: The user who transfers the call.
•Transferee: The remote user whose call is to be transferred (first party) to another remote user (second
party).
•Transfer Target: The remote user to whom the call is to be transferred (second party).
•LAN administrator: A person who maintains the LAN network of an organization.
Using this manual, you will be able to install, operate and make optimum use of SETU ATA2S. If you encounter any
technical problems, please contact your Dealer/reseller or Matrix for support.

4Matrix SETU ATA2S System Manual

Matrix SETU ATA2S System Manual 5
CHAPTER 2 Know Your SETU ATA2S
Overview
SETU ATA2S is an VoIP-FXS Adapter used as a VoIP to PSTN gateway. It allows you to make and receive voice
calls over IP Network using a conventional telephone instrument. ATA2S has two voice ports, viz. FXS and SIP.
ATA2S uses SIP (Session Initiation Protocol) protocol to make voice calls over the IP network. ATA2S converts the
voice traffic into IP packets for transmission over the internet. When you dial a telephone number, ATA2S converts
it into an IP call using the Session Initiation Protocol (SIP) and initiates a call, thereby making VoIP calls as easy as
normal telephone call.
SETU ATA2S also offers the facility of simultaneous calls and Internet browsing.SETU ATA2S can be used in
residences, small and home offices, offices of medium and large enterprises.
SETU ATA2S supports 3 SIP trunks, allowing you to subscribe with three different Internet Telephony Service
Providers or to use the SIP trunks for Peer-to-Peer Calls.
For the ease of configuration, SETU ATA2S has a an embedded, HTTP Web server with an graphic user interface,
which you can access by connecting a computer to SETU ATA2S.

6Matrix SETU ATA2S System Manual
Ports and Connectors
LEDs
SETU ATA2S has LEDs for each of the FXS port, the SIP Trunks (SIP1, SIP2) and POWER, to indicate the status
of the ports, and various events occurring on the ports, including errors.
Port Name Connector Description
Power DC Jack Power Adapter, to connect 12VDC, 1.00A power adapter.
LAN RJ45 To connect a standalone computer or a LAN Switch.
WAN RJ45 To connect to the IP network over a DSL Modem or Router or a LAN Swtich
FXS1 RJ11 To connect a standard telephone instrument or a PBX.
FXS2 RJ11 To connect a standard telephone instrument or a PBX.

Matrix SETU ATA2S System Manual 7
Applications of SETU ATA2S
1. Residential Application: Home users use ATA2S to make low cost calls to their relatives staying abroad.
2. SOHO Application: Small Office owners use ATA2S to make low-cost calls to their overseas customers,
employees, suppliers, etc.
3. Business Application: Corporate Offices use ATA2S to make low-cost calls to their overseas customers,
employees, suppliers, etc.

8Matrix SETU ATA2S System Manual
4. Peer to Peer Call Application: Corporate Offices also use ATA2S to communicate between various
branch offices free of cost.

Matrix SETU ATA2S System Manual 9
CHAPTER 3 Getting Started
Preparing for Installation
Package Contents
1. Unpack SETU ATA2S.
2. Verify the package contents. Contact your vendor/Service Provider/system administrator, if any of the
above listed items is missing or damaged.
Protecting SETU ATA2S and Yourself
You are recommended to take the measures listed in the following protect yourself and SETU ATA2S.
Installation Precautions
Do not install the system in a place where
• it may be exposed to direct sunlight, excessive cold or humidity.
• it may be exposed to dust, water, oil, corrosive fumes.
• it may fall, causing damage to the product.
• shocks or vibrations are frequent or strong.
• there is a water source or body, like a wash basin/kitchen sink, bath-tub, a swimming pool, sprinkler, etc.
Make sure there is enough open space for ventilation at the site of installation.
•SETUATA2S • Power Adapter 12V, 1Amp
(Country Specific)
• Ethernet Cable (RJ45) • Quick Start and User Card
• CD containing System Manual,
Quick Start and User Card
• Two Screw 30/7
• Two Screw Grips
• Warranty Card Set

10 Matrix SETU ATA2S System Manual
Safety Instructions
Take every measure to reduce the risk of fire, electric shock and injury to the person handling this product.
• Read all the instructions given in this manual.
• Always switch off the product, unplug the product from the wall outlet when handling it. Removing covers
or opening the system or incorrect reassembly increases the risk of electric shock.
• Never open the system in power ON condition.
• Use the adapter provided with the product.
• Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
• Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners. Use only dry and soft
cloth.
Always get your product serviced by a trained, qualified person. Contact your authorised dealer or Matrix support,
if:
• liquid has been spilled into the product or the product has been exposed to rain or water.
• the product has been dropped or the cabinet has been damaged.
• the product does not operate normally or exhibits a distinct change in performance.
Mounting the SETU ATA2S
To mount SETU ATA2S on the wall,
• Select a suitable place.
• Use the mounting template provided to you to drill holes of appropriate size and distance.
• Fix the screw grips in the holes you drilled.
• Fix the screws in the holes, leaving the screw heads protruding a few millimeters from the wall.
• Check the strength of the screws.
• Mount SETU ATA2S on the wall.

Matrix SETU ATA2S System Manual 11
Connecting SETU ATA2S
• Connect a standalone computer/ LAN Switch to the LAN Port of SETU ATA2S using an Ethernet cable.
• Connect the WAN Port of SETU ATA2S to the IP Network—a DSL modem or Router or a LAN
Switch—using the Ethernet cable provided to you.
• Connect a telephone to both the FXS Ports of SETU ATA2S, using a standard telephone cable with an
RJ11 plug.
OR
You may also connect a PBX to both the FXS ports of SETU ATA2S.
• Connect the power adapter provided with SETU ATA2S to the power jack labeled 12VDC-1A(MAX).
• Connect the adapter plug into a power outlet.
• Switch ON power.
• Wait for the Reset Cycle to complete.
Reset Cycle
•At Power ON,
• POWER LED will glow Green, continuously.
• All LEDs—FXS1, FXS2, SIP1 and SIP2 —will blink Red thrice (250 ms On - 250 ms Off).

12 Matrix SETU ATA2S System Manual
•On successful completion of initialization cycle, each LED will glow as per the call conditions
summarized in the table below.
You can also view the status of the ports on the Status page of the web-based graphical user interface of SETU
ATA2S. See the topic “System Status”.
LED Indication Meaning
FXS1 Continuously ON FXS port is either OFF-hook or in speech during the incoming/
outgoing call.
Blinks fast 200ms ON,
200ms OFF
FXS port is in Error state during incoming/outgoing call.
Blinks slow 500ms ON,
500ms OFF
FXS port is Ringing for incoming call or Number is being dialed for
the outgoing call (After end of dialing).
Continuously OFF FXS port is in ON-Hook.
FXS2 Continuously ON FXS port is either OFF-hook or in speech during the incoming/
outgoing call.
Blinks fast 200ms ON,
200ms OFF
FXS port is in Error state during incoming/outgoing call.
Blinks slow 500ms ON,
500ms OFF
FXS port is Ringing for incoming call or Number is being dialed for
the outgoing call (After end of dialing).
Continuously OFF FXS port is in ON-Hook.
SIP1 Continuously ON SIP1 is enabled and is registered with the SIP server or 'Active'
status of SIP trunk.
Blinks fast 200ms ON,
200ms OFF
SIP1 is enabled but not registered with the SIP server (when SIP
trunk is configured as proxy).
Blinks slow 500ms ON,
500ms OFF
SIP1 is enabled but not registered with the SIP server (when SIP
trunk is configured as Peer-to-Peer).
Continuously OFF SIP1 is disabled.
SIP2 Continuously ON SIP2 is enabled and is registered with the SIP server or 'Active'
status of SIP trunk.
Blinks fast 200ms ON,
200ms OFF
SIP2 is enabled but not registered with the SIP server (when SIP
trunk is configured as proxy).
Blinks slow 500ms ON,
500ms OFF
SIP2 is enabled but not registered with the SIP server (when SIP is
configured for Peer-to-Peer calling).
Continuously OFF SIP2 is disabled.

Matrix SETU ATA2S System Manual 13
Configuring SETU ATA2S
SETU ATA2S provides access to system configuration at two levels: Admin and User. A distinct set of features and
facilities can be configured at each of these levels.
SETU ATA2S can be configured using its Web-based graphic user interface (GUI) and from the phone connected
to its FXS port. While the entire system configuration can be done using the GUI, you can configure only certain
parameters from the phone.
Admin Mode
Admin is defined as the person who installs, configures and maintains the SETU ATA2S. In the Admin mode, you
have full access to system configuration, all configurable parameters, features and facilities, and system
maintenance:
• Basic Settings
• Advanced Settings
• Supplementary Services
Access to Admin mode is protected by a password. The default Admin Password is 1234. The password may be
changed.
User Mode
In the User mode, you can configure specific features and facilities of SETU ATA2S, as listed below:
• Supplementary Features
• Speed Dialing
• Network parameters
• User Password
• Syslog (debug)
• Factory Defaults
•PCAP
Access to the User mode is also protected by a password, referred to as the User Password. The default User
Password is 1234. The password may be changed.
Configuration using Web-based GUI: Jeeves
SETU ATA2S has a graphic user interface (GUI), Jeeves,an easy-to-use proprietary software of Matrix for system
configuration. Jeeves is an embedded, HTTP web server which you can access from the computer you connected
to the LAN Port or the WAN port of SETU ATA2S.
Jeeves allows system configuration in the Admin mode and User mode.
To access Jeeves, follow these steps:
• Connect a standalone computer to the LAN port of SETU ATA2S. The LAN Port of SETU ATA2S and that
of the computer must be in the same Subnet.
The default IP Address of the LAN port of SETU ATA2S is: 192.168.002.1
The default Subnet Mask of the LAN port of SETU ATA2S is: 255.255.255.0
If required, change the IP Address and the Subnet of the computer.

14 Matrix SETU ATA2S System Manual
You may also connect the LAN port of SETU ATA2S to a computer on LAN. If you connect the LAN port of
SETU ATA2S to a LAN Switch, make sure that the IP Address of LAN port of SETU does not conflict with
the IP Address of any device on the LAN, and SETU ATA2S is in the same Subnet as the LAN computer.
You may change the IP Address and Subnet Mask of the LAN Port of SETU ATA2S by dialing the relevant
System Commands from the phone connected to the FXS port of SETU ATA2S. See the topic “Configuring
using a Phone”.
When installing the system for the first time, you are advised to connect SETU ATA2S to a standalone
computer only.
• Make sure a web-browser, either Internet Explorer 7 or Mozilla Firefox, is installed on the computer.
• Open the browser on the computer.
• Type 192.168.002.1, the default IP address of the LAN port of SETU ATA2S, in the address bar of the
browser and press Enter key/click Go.
If you have connected SETU ATA2S to the LAN and have changed the IP Address of the LAN port of
SETU ATA2S, enter the current IP Address in the address bar of the browser.
The Login page of Jeeves opens.
You can also use the WAN Port of SETU ATA2S to access the embedded web server in the same manner.
The default IP Address of the WAN Port of SETU ATA2S is: 192.168.001.151
The default Subnet Mask of the WAN Port of SETU ATA2S is: 255.255.255.0
You are offered two Login modes: Admin and User.