Matrix SETU ATA2S User guide
SETU ATA2S
System Manual
Magyarországon a Matrix Telecom Ltd. képviselete,
Matrix termékek importőre, kizárólagos forgalmazója:
1095 Budapest, Mester u. 34.
Telefon: *218-5542, 215-9771, 215-7550, 216-7017, 216-7018
Fax: 218-5542 Mobil: 30 940-1970, 20 949-2688
Documentation Information
This is a general documentation and it covers many models with
different specifications. A particular product may not support all the
features and facilities described in the documentation.
Matrix Telecom reserves the right to revise information in this
publication for any reason without prior notice. Information in this
documentation may change from time to time. Matrix Telecom makes
no warranties with respect to this documentation and disclaims any
implied warranties. While every precaution has been taken in
preparation of this system manual, Matrix Telecom assumes no
responsibility for errors or omissions. Neither is any liability assumed
for damages resulting from the use of the information contained
herein.
Matrix Telecom reserves the right without prior notice to make
changes in design or components of the equipment as engineering
and manufacturing may warrant.
Neither Matrix Telecom nor its affiliates shall be liable to the purchaser
of this product or third parties for damages, losses, costs or expenses
incurred by purchaser or third parties as a result of: accident, misuse
or abuse of this product or unauthorized modifications, repairs or
alterations to this product or failure to strictly comply with Matrix
Telecom’s operating and maintenance instructions.
All rights reserved. No part of this system manual may be copied or
reproduced in any form or by any means without the prior written
consent of Matrix Telecom.
Contents
Section 1: Introduction ................................................................. 5
Welcome ........................................................................................ 7
Packing List .................................................................................... 9
Warranty Statement ..................................................................... 10
Protecting the System .................................................................. 13
Introducing the System ................................................................ 15
Getting Started ............................................................................. 18
Section 2: Features and Facilities ............................................ 27
Auto Configuration ....................................................................... 29
Dial Plan ....................................................................................... 32
FXS Port ....................................................................................... 34
Jeeves .......................................................................................... 44
Password...................................................................................... 54
Peer-to-Peer Calling .................................................................... 55
Phone Book .................................................................................. 58
Resetting the ATA ......................................................................... 59
SIP Accounts ................................................................................ 60
Software Upgrade ........................................................................ 65
Status ........................................................................................... 66
Supplementary Services .............................................................. 70
System Name ............................................................................... 81
Time Settings ............................................................................... 82
VoIP Basics .................................................................................. 83
WAN Explanation ......................................................................... 89
WAN Port ..................................................................................... 93
Section 3: Appendices ............................................................... 95
Appendix A: Troubleshooting ....................................................... 97
Appendix B: Applications ............................................................. 99
Appendix C: Product Specifications .......................................... 101
Appendix D: Glossary ................................................................ 104
Appendix E: Features at a Glance .............................................. 110
Appendix F: System Commands ................................................ 111
Index ........................................................................................... 112
Notes .......................................................................................... 115
Programming Register ............................................................. 117
Section 1: Introduction
Matrix
SETU ATA2S System Manual 7
Welcome
Welcome to the world of telecom solutions from Matrix and thanks for
purchasing a Matrix product.
We want you to get the maximum performance from our product. If
you run into technical difficulties, we are here to help. But please
consult this system manual first.
If you still can’t find the answer, gather all the information or questions
that apply to your problem and with the product close to you, call your
dealer. Matrix dealers are trained and ready to give you the support
you need to get the most from your Matrix product. In fact, most
problems reported are minor and can be easily solved over the
phone.
In addition, technical consultation is available from Matrix engineers
every business day. We are always ready to give advice on
application requirements or specific information on installation and
operation of our products.
The system manual is divided in following sections:
Section 1: Introduction
Section 2: Features and Facilities
Section 3: Appendices
We suggest the first time users to read this system manual in the
following sequence and then remaining chapters:
• Section 1
• Section 2 (In hierarchy given below)
•Getting Started 18
•Jeeves 44
•Resetting the ATA 59
•Peer-to-Peer Calling 55
•Supplementary Services 70
•Status 66
•Time Settings 82
•FXS Port 34
Matrix
SETU ATA2S System Manual8
•WAN Port 93
•VoIP Basics 83
•SIP Accounts 60
•Dial Plan 32
•Phone Book 58
•Software Upgrade 65
•Auto Configuration 29
•System Name 81
VoIP ATA ‘Phone Adaptor’ and ‘SETU ATA2S’ are used as
synonymous in this manual.
Matrix
SETU ATA2S System Manual 9
Packing List
The ideal sales package for SETU ATA2S is as mentioned below:
Sr. Accessories Qty.
01 SETU ATA2S 1
02 System Manual 1
03 Adaptor 12V, 1.25Amp. 1
04 Mounting Screw 30/7 2
05 Screw Grip 2
06 Warranty Card set 1
07 Support Card 1
08 RJ11 Cable 2
09 RJ45 Cable 1
10 Mounting Template 1
11 SETU ATA2S CD 1
• Please make sure that these components are present.
• In case of short supply or damage detection, contact the source
from where you have purchased the system.
=X=X=
Matrix
SETU ATA2S System Manual10
Warranty Statement
Matrix warrants to its consumer purchaser any of its products to be free
of defects in material, workmanship and performance for a period of 15
months from date of manufacturing or 12 months from the date of
installation which ever is earlier. During this warranty period, Matrix will
at its option, repair or replace the product at no additional charge if the
product is found to have manufacturing defect. Any replacement product
or part/s may be furnished on an exchange basis, which shall be new or
like-new, provided that it has functionality at least equal to that of the
product, being replaced. All replacement parts and products will be the
property of Matrix. Parts repaired or replaced will be under warranty
throughout the remainder of the original warranty period only.
This limited warranty does not apply to:
1. Products that have been subjected to abuse, accident, natural
disaster, misuse, modification, tampering, faulty installation, lack
of reasonable care, repair or service in any way that is not
contemplated in the documentation for the product, or if the model
or serial number has been altered, tampered with, defaced or
removed.
2. Products which have been damaged by lightning storms, water or
power surges or which have been neglected, altered, used for a
purpose other than the one for which they were manufactured,
repaired by customer or any party without Matrix’s written
authorization or used in any manner inconsistent with Matrix’s
instructions.
3. Products received improperly packed or physically damaged.
4. Products damaged due to operation of product outside the
products’ specifications or use without designated protections.
Warranty valid only if:
• Primary protection on all the ports provided.
• Mains supply is within limit and protected.
• Environment conditions are maintained as per the product
specifications.
Matrix
SETU ATA2S System Manual 11
Warranty Card:
• When the product is installed, please return the warranty card with:
• Date, signature and stamp of the customer.
• Date, signature and stamp of the channel partner.
• Matrix assumes that the customer agrees with the warranty terms
even when the warranty card is not signed and returned as
suggested.
The Purchaser shall have to bear shipping charges for sending
product to Matrix for testing/rectification. The product shall be shipped
to the Purchaser at no-charge if the material is found to be under
warranty. The Purchaser shall have to either insure the product or
assume liability for loss or damage during transit.
Matrix reserves the right to waive off or make any changes in its
warranty policy without giving any notice.
If Matrix is unable to repair or replace, as applicable, a defective
product which is covered by Matrix warranty, Matrix shall, within a
reasonable time after being notified of the defect, refund the purchase
price of the product provided the consumer/purchaser returns the
product to Matrix.
In no event will Matrix be liable for any damages including lost profits,
lost business, lost savings, downtime or delay, labor, repair or material
cost, injury to person, property or other incidental or consequential
damages arising out of use of or inability to use such product, even if
Matrix has been advised of the possibility of such damages or losses
or for any claim by any other party.
Except for the obligations specifically set forth in this Warranty Policy
Statement, in no event shall Matrix be liable for any direct, indirect,
special, incidental or consequential damages whether based on
contract or any other legal theory and where advised of the possibility
of such damages.
Neither Matrix nor any of its distributors, dealers or sub-dealers
makes any other warranty of any kind, whether expressed or implied,
with respect to Matrix products. Matrix and its distributors, dealers or
Matrix
SETU ATA2S System Manual12
sub-dealers specifically disclaim the implied warranties of
merchantability and fitness for a particular purpose.
This warranty is not transferable and applies only to the original
consumer purchaser of the Product. Warranty shall be void if the
warranty card is not completed and registered with Matrix within 30
days of installation.
Matrix
SETU ATA2S System Manual 13
Protecting the System
Installation Precautions:
• Do not installed In direct sunlight and excessive cold or humid
places.
• Do not installed at places at where sulfuric gases produced in
areas where there are thermal springs, etc. because it may
damage the equipment or contacts.
• Do not installed at places in which shocks or vibrations are
frequent or strong.
• Do not installed at dusty places or places where water or oil may
come into contact with the system.
• Do not obstruct area around the system (for reasons of
maintenance and inspection be especially careful to allow space
for cooling above and at the sides of the system).
Important Safety Instructions:
When using your telephone equipment, basic safety precautions
should always be followed to reduce the risk of fire, electric shock and
injury to persons, including the following:
• Read and understand all instructions.
• Unplug this product from the wall outlet before cleaning. Do not
use liquid cleaners or aerosol cleaners. Use a dry and soft cloth
for cleaning.
• Do not use this product near water, for example, near a bathtub,
wash bowl, kitchen sink, or laundry tub, in a wet basement, or
near a swimming pool.
• Do not open the system in power ON condition.
• Do not place this product on an unstable cart, stand or table. The
product may fall, causing serious damage to the product.
• WAN and Lifeline interfacing cables should not touch the
exposed power line cable.
• This product should be operated with proper supply voltage. If you
are not sure about supply voltage, contact authorized dealer. It is
advisable to give proper, stabilized power.
• Do not allow anything to rest on the power cord of product or AC-
DC Adapter. Do not place this product where the cord will be
misused by people walking on it.
Matrix
SETU ATA2S System Manual14
• Do not overload wall outlets and extension cords as this can
result in the risk of fire or electric shock.
• To reduce the risk of electric shock, do not disassemble this
product. Take it to a qualified serviceman when some service or
repair work is required. Opening or removing covers may expose
you to dangerous voltages or other risks. Incorrect reassembly
can cause electric shock when the appliance is subsequently
used.
• Unplug this product from the wall outlet and refer servicing to
qualified service personnel under the following conditions:
a) When the power supply cord or plug is damaged or frayed.
b) If liquid has been spilled into the product.
c) If the product has been exposed to rain or water.
d) If the product does not operate normally by following the
operating instructions. Adjust only those controls, which are
covered by the operating instructions because improper
adjustment of other controls may result in damage and will
often require extensive work by a qualified technician to
restore the product to normal operation.
e) If the product has been dropped or the cabinet has been
damaged.
f) If the product exhibits a distinct change in performance.
• Do not use the telephone of the product to report a gas leak in
the vicinity of the leak.
=X=X=
Matrix
SETU ATA2S System Manual 15
Introducing the System
• Matrix offers the “Voice over IP-Analog Telephone Adaptor”, VoIP
ATA or Matrix Phone Adaptor (SETU ATA2S) which is a SIP based
VoIP product.
• Sending voice signals over the Internet is called Voice over IP or
VoIP. Session Initiated Protocol, SIP is an internationally
recognized standard for implementing VoIP.
• VoIP-ATA is an Analog Telephone Adapter that allows a user to
make voice call over IP network using a conventional telephone
instrument.
• VoIP-ATA has one IP port, for WAN connection.
• WAN port is used to connect VoIP-ATA to the Internet using
broadband modem, cable modem, router, etc. The VoIP calls are
made through WAN port.
• VoIP-ATA has two FXS ports to which conventional telephone
instruments (SLTs) can be connected.
• Call routing mechanisms for IC calls from IP to FXS and OG calls
from FXS to IP are included in VoIP-ATA.
• The IC call routing mechanism helps the user to route the calls to
either or both the FXS ports whereas the OG call routing
mechanism helps the user to route the call through desired SIP
Account which is helpful when services from two different ITSPs
have been taken, each having cost benefit in some terms over the
other.
• When a telephone number (A E.164 number or a SIP number
without domain name. i.e. the prefix of the SIP telephone number
be called then the caller should dial 12345) is dialed by the user,
the VoIP-ATA converts this into an IP call using SIP protocol and
makes a call to the callee.
• Using Phone book, the user can also dial complete SIP number by
just dialing feature code and corresponding index number.
• User can also use Auto Configuration feature if he wants to avail
facility of configuration of ATA by ITSP from central location.
• Refer ‘Feature List’ which includes important features supported by
VoIP-ATA.
Matrix
SETU ATA2S System Manual16
Feature List:
• Configuration of the ATA through Web-pages
• Auto Configuration
• Resetting the ATA
• User Access with Password
• Synchronization with Time Server
• Supplementary Services with T.38 Fax capability
• WAN Port IP Address programming
• Use of two SIP accounts, simultaneously
• Routing of Dialed Number as per Dial Plan
• Speed dialing using Phone Book feature
• Peer-to-Peer Calling
• Status page display of main parameters
•By default, Static IP Address of ATA2S is : 192.168.001.151.
• Before proceeding further, please ensure that you have an
Internet access and a SIP Account already set up.
SETU ATA2S Photograph:
Matrix
SETU ATA2S System Manual 17
Relevant Topics:
1. Glossary 103
2. VoIP Basics 83
=X=X=
Matrix
SETU ATA2S System Manual18
Getting Started
Overview
The Matrix ATA allows you to use the analog telephone to make
phone calls over the Internet. The ATA connects to the Internet
through a DSL Modem or Router as shown below:
Internet
Network
FXS2 WAN
FXS1
This chapter gets the ATA up and running quickly. The details which
we have skipped to make this brief can be found elsewhere in the
manual. It is divided into four sections:
1. Getting to know the phone adapter.
2. Instruction for connecting the phone adapter.
3. Basic steps for configuration.
4. Making phone calls.
Getting to know the phone adapter
The Matrix ATA’s ports are located on side panel and LEDs are on
front panel. Both are explained below:
• Connection of Right Side panel ports.
• Left Side panel LEDs.
Matrix
SETU ATA2S System Manual 19
Right Side Panel Ports
Following picture shows how the ports are connected to various
interfaces:
FXS2 FXS1 ETHERNET
12VDC 1A
(
Max
)
Telephone Cable Ethernet Cable
Power Adaptor
(2) (3) (4)(1) Ethernet Switch
No. Port Name Connector Description
1 FXS 1 RJ 11 To connect analog telephone/fax.
2 FXS 2 RJ 11 To connect analog telephone/fax.
3 Power DC Jack Power Adaptor, 12Volt 1.25Amp.
DC.
4 Ethernet RJ 45 with
two LED’s
This is a WAN Port. Connection to
cable modem/ ADSL modem or
router or LAN switch. Ethernet
activity LED (Green) is glowing.
PC can be connected from
Ethernet switch to access the
ATA.
Matrix
SETU ATA2S System Manual20
Left Panel LEDs
The ATA has 5 LEDs; First for PWR, Second for FXS 1, Third for
FXS2, Fourth for Registration Status of SIP1 and Fifth for SIP2. These
LEDs are used to signify various events.
LED Label LED Indication
PWR Green
FXS1 Red
FXS2 Red
SIP1 Red
SIP2 Red
The reset sequence:
• At power ON, ‘PWR’ LED is glowing continuously, whereas all
other LEDs glow for few seconds time which depends on the
timing cycle from boot loader program to init the sequence.
• On successful completion of initialization cycle, each LED is
glowing as per the normal conditions.
Normal conditions:
The LED indications should be as per following table:
LED Status Meaning
ON IC Call/OG Call-Speech and Off-
Hook.
Fast Blinking Error condition during IC/OG
call/Busy Condition.
Slow Blinking IC Call-Ring Event/OG Call-Number
being dialed.
OFF FXS port On-hook.
ON IC Call/OG Call-Speech and Off-
Hook.
Fast Blinking Error condition during IC/OG
call/Busy Condition.
Slow Blinking IC Call-Ring Event/OG Call-Number
being dialed.
OFF FXS port On-hook.
FXS1
FXS2
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