Matrix SATATYA PZCR20ML25CWP User guide

SATATYA PZCR20ML25CWP
System Manual

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Documentation Disclaimer
Matrix Comsec reserves the right to make changes in the design or components of the product as
engineering and manufacturing may warrant. Specifications are subject to change without notice.
This is a general documentation for all variants of the product. The product may not support all the
features and facilities described in the documentation.
Information in this documentation may change from time to time. Matrix Comsec reserves the right
to revise information in this publication for any reason without prior notice. Matrix Comsec makes no
warranties with respect to this documentation and disclaims any implied warranties. While every
precaution has been taken in the preparation of this system manual, Matrix Comsec assumes no
responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the
use of the information contained herein.
Neither Matrix Comsec nor its affiliates shall be liable to the buyer of this product or third parties for
damages, losses, costs or expenses incurred by the buyer or third parties as a result of: accident,
misuse or abuse of this product or unauthorized modifications, repairs or alterations to this product
or failure to strictly comply with Matrix Comsec operating and maintenance instructions.
Warranty
For product registration and warranty related details visit us at:
http://www.matrixcomsec.com/product-registration-form.html
Copyright
All rights reserved. No part of this system manual may be copied or reproduced in any form or by
any means without the prior written consent of Matrix Comsec.
Release date: August 27, 2021 4:28 PM

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Preface
Thanks for using our network dome camera product. This IP monitoring
product is a dome camera, developed specially for monitoring network videos,
which adopt the high-performance, single SOC chip to form a media processor
integrating audio and video collection, compression and transmission with
standard H.264 and H.265 code algorithms ensuring a clearer and smoother
video transmission. The embedded Web Server allows users to conveniently
achieve real-time monitoring and remote control of the front-end cameras via
IE browser.

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Statement
This manual may have inaccuracies, inconsistencies in the operation and
function of the product or misprint.
• We will update the information of the manual based on the enhancement
and changes of product functions, which will be shown in the latest version
of the manual without further notice.
• Due to the constant adoption of new technologies, the parameters of the
products are subject to change without further notice.
• This manual provides reference and guidance for customs only, which
doesn’t guarantee a total consistency with the real subject. Please take the
real object as actual application.
• The parts, components and accessories mentioned in the manual don’t
represent the standard configuration of the equipment. Please refer to the
packing list for details.
• All text, forms and figure information in this manual are protected by
relevant laws of the country. Please don’t take it for personal usage without
permission.
Target Audience
This manual is mainly applicable to the following:
• System Planners
• On-site Technical Support and Maintenance Staff
• Administrators in charge of installation, configuration and maintenance
• Users of the product

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Contents
1. Precautions ................................................................................................................. - 1 -
2. Product overview .......................................................................................................... - 4 -
2.1 Main functions and characteristics ................................................................. - 4 -
2.2 Main application occasions ............................................................................ - 6 -
3. Installation Instructions ................................................................................................. - 7 -
3.1 Preparation for Installation .............................................................................. - 7 -
3.2 Installation methods of Dome cameras .......................................................... - 8 -
3.3 Illustrations of Dome camera and interface dimensions ............................... - 10 -
3.4 Installation steps(wall-mounted installation as an example) .......................... - 11 -
3.5 Illustration of external wiring ......................................................................... - 13 -
4. Descriptions of functions............................................................................................. - 15 -
4.1 Basic function description ............................................................................. - 15 -
5. WEB client .................................................................................................................. - 17 -
5.1 Operating Environment ................................................................................ - 17 -
5.2 Instructions for embedded Web server ......................................................... - 17 -
5.3 Login Device ................................................................................................ - 17 -
5.4 Audios and videos preview ........................................................................... - 22 -
5.5 Playback ...................................................................................................... - 29 -
5.6 Log ............................................................................................................... - 32 -
5.7 Configuration ................................................................................................ - 33 -
5.8 Audio Video Set ............................................................................................ - 37 -
5.9 Dome Set ..................................................................................................... - 54 -
5.10 Network ...................................................................................................... - 62 -
5.11 Event Schedule .......................................................................................... - 71 -
5.12 Smart Surveillance (VCA） ........................................................................ - 77 -
5.13 Storage ....................................................................................................... - 92 -
5.14 System ....................................................................................................... - 97 -
6. Simple Troubleshooting ............................................................................................ - 105 -
7. After-sales Services .................................................................................................. - 107 -
8. Appendix I Lightning Protection and Surge Protection .............................................. - 108 -

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1. Precautions
The purpose of this Manual is to ensure that users can operate the product
properly, thus avoiding danger or property damage. Please read this Manual
carefully and keep it properly for future reference before using the product.
As shown below, the precautionary measures are divided into two parts:
“Warning” and “Note”:
Warning: ignoring the warning may result in death or severe injury.
Attention: ignoring the precautions may result in injury or property
damage.
Warning Alert users to prevent
the potential danger of death or
serious injury
Note Alert users to prevent the
potential danger of injury or
property damage
Warning:
1. Input voltage should meet both the SELV (Safety Extra Low Voltage)
2. Contact the distributor for abnormal operation. Do not disassemble or
modify the device in any way.
3. Moisture must be avoided for indoor devices in case of fire and electric
shock.
4. Install the equipment on the ceiling to ensure that it can withstand at least 4
times the weight of the equipment.
5. Do not look directly at the concentrated laser beam.
6. The camera should be installed by professional personnel in the way
complying with local laws and regulations.
7. The easy-to-use power failure protection device should be installed in the

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building installation wiring.
8. Don’t disassemble internal parts of the camera privately. No internal part
can be privately repaired by the user. Repair work can only be performed by
maintenance staff authorized by our company and we will not be responsible
for any problem caused by unauthorized modification or maintenance of the
product.
Note:
1. Please check whether the power supply is correct before the camera starts
functioning.
2. Please do not drop the product on the ground or do not strongly knock it.
3. Please don’t directly touch the glass and spherical outer cover in front of
the lens. To clean it, you may wipe the surface with microfiber cleaning cloth,
such as glasses cloth. Don’t wipe it too hard or do not wipe with water.
4. Don’t focus at strong light (such as light, sunlight, laser, etc.); otherwise,
over-bright or light pulling phenomenon (not the fault of the camera) may
occur and the service life of the image sensor may also be shortened.
5. Avoid putting it at places that are damp, dusty, extremely hot, extremely
cold or with strong electromagnetic radiation.
6. It is strongly recommended to transport the camera with the original
package.
7. Long-term high-speed cruising of the camera may lead to ring sliding and
aging of the synchronous belt, thus affecting the machine’s service life.
8. The bending radius of optical fiber cable should not be less than 20mm.
9. The working bid documents of the laser is -10℃~ +40℃. Beyond this range,
the laser will shut down automatically.
10. For details about functions of the camera, please refer to the Help file at
the right upper corner of the IE browser.
11. The analog video port is for rapid debugging and is not the formal video
output port.

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12. The running speed of the dome camera will be adjusted automatically
based on the external environment and slightly decrease in ultra-low
temperature (-under 20℃).
13. Please use the product under the requirement of working environment.
Parameters Dome camera
Ambient temperature -40℃～+70℃
Ambient humidity <95% (no condensation）
Atmospheric pressure 86～106KPa
Power supply AC 24V/3.0A
Attention: Make sure that the outdoor installation of the dome camera
meets the waterproof requirements.
14. Illustration of dome camera installation environment
To get rid of the vapor in dome camera cover affecting the video effect and
the life of electrical parts, please assemble the ball cover under the condition
of ventilated and dry environment, and ensure that the screws of the dome
camera are tightened.

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2. Product overview
This is a high-definition network high-speed dome camera, which is an
embedded digital monitoring product integrating traditional analog camera and
network video server. It adopts embedded Linux operation system and
advanced hardware platform, with high dispatching efficiency, code solidified in
Flash, small volume, low power consumption, high stability and reliability.
This dome camera adopts the integrated design, synchronous belt drive and
precision stepping motor, which can run accurately and stably; different
installation methods meet the needs of different occasions; with weather-wise
outdoor design, double-layer shell structure, built-in fan and intelligent start;
various monitoring methods, such as scanning, cruising, pattern path, etc., are
flexible to be selected; integrated preset function ensures more powerful
performance.
Special attention: the product function description and support functions in
this manual are based on the infrared full-function dome camera.
2.1 Main functions and characteristics
2.1.1 Basic functions
• Heartbeat function: through the heartbeat mechanism, the management
host can get the real-time operation status of the front-end network dome
camera;
• PTZ control function: the RS485 interface (full-function dome camera) can
support PTZ control and multiple decoder protocols and dome camera
protocols;
• Alarming function: alarm input, alarm output, mobile detection alarm, video
loss / blocking alarm, email alarm, alarm link output;

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• Voice intercom: two-way voice intercom, one-way voice acquisition /
broadcast;
• User management: multi user limits management modes. Senior
administrator can create 4 sub-levels of users with different level of user's
rights for high system security;
• The embedded Web Server allows IE browser;
• Provide open SDK development package;
• Compression processing capacity;
• Supports 25 frames per second (PAL system) / 30 frames per second
(NTSC system).
• Support H.265 coding (full-function dome camera), support changing not
only code rate but also frame rate. When setting the video figure quality, it
can also limit the video figure compression code stream;
• Support 2MP；Maximum Resolution - 1920x1080
o Main Stream - PAL: 25fps (1920x1080, 1280x720, 704x576, 640x480);
NTSC: 30fps (1920x1080, 1280x720, 704x480, 640x480)
o Sub Stream - PAL: 25fps (704x576, 704x288, 640x360, 352x288);
NTSC:30fps (704x480, 704x240, 640x360, 352x240)
o Third Stream - PAL 25fps (353x288); NTSC: 30fps (252x240)
• Excellent intelligent analysis and tracking function (full function dome
camera).
2.1.2 Remote Access and Transmission functions
• A 10m / 100M adaptive Ethernet port is provided as standard;
• Supports TCP / IP, FTP, HTTP, DHCP, DNS, RTSP, PPPOE, NTP, UPnP,
SMTP, IGMP, QoS, IPv4, IPv6, Multicast, RTMP;
• Supports ONVIF protocol, P2P，GBT28181，GAT1400;
• Parameters, real-time video browsing, and viewing webcam status can be
set through the application or IE browser. Alarm link can be achieved
through network;