
ii
Warranty
D. Obtaining Service in North America
1
Verify that your Matrox product was installed and configured according to the information in its accompanying documentation.
2
Read the “Troubleshooting” information included with the Matrox product to see if you can solve the problem yourself.
3
If you are still experiencing difficulties, please contact your dealer where you purchased your Matrox product.
4
If you must return a Matrox product, leave the configuration as it was when you were using it, and leave all identification stickers on the
product. Pack the product in its original box and return to your Matrox dealer where the product was purchased, together with your proof of
purchase. Your Matrox dealer will return the product for you. Alternatively, if this first option is unavailable to you, you may contact the
Matrox Technical Support group who will issue a Return Merchandise Authorization (RMA) number, upon receipt of adequate proof of
purchase, and inform you of shipping instructions. DO NOT RETURN THE PRODUCT TO MATROX WITHOUT MATROX’S RMA
NUMBER AND EXPRESS AUTHORIZATION.
E. Obtaining Service outside North America
1
Verify that your Matrox product was installed and configured according to the information in its accompanying documentation.
2
Read the “Troubleshooting” information included with the Matrox product to see if you can solve the problem yourself.
3
If you are still experiencing difficulties, please contact your dealer where you purchased your Matrox product.
4
If you must return a Matrox product, leave the configuration as it was when you were using it, and leave all identification stickers on the
product. Pack the product in its original box and return to your Matrox dealer where the product was purchased, together with your proof of
purchase. Your Matrox dealer will return the product for you.
F. G e n e r a l
This limited warranty shall be governed by the laws of the Province of Quebec, Canada and the federal laws of Canada applicable therein and
the courts of the Province of Quebec shall have exclusive jurisdiction to hear and decide any dispute instituted by the customer in connection
with this limited warranty; the customer waives, by accepting the product, its rights to institute proceedings in connection with this warranty
against Matrox in any jurisdiction other than Quebec.
Software license agreement
Single-user products
This Matrox software (the “Software”) is copyrighted by Matrox Electronic Systems Ltd. All rights are reserved.
The purchaser is granted a license to use the software only, subject to the following restrictions and limitations.
1
The license is for the original purchaser only, and is not transferable without written permission of Matrox.
2
The original purchaser may use the Software on a single computer owned or leased by the original purchaser. You may not use the Software
on more than a single machine, even if you own or lease more than one machine, without written consent of Matrox.
3
The original purchaser may make back-up copies of the Software for his or her own use only, subject to the use limitations of this license.
4
The original purchaser may not engage in, nor permit third parties to engage in, any of the following:
✄
Providing or disclosing the Software to third parties.
✄
Providing use of the Software in a computer service business, network, time-sharing, multiple CPU or multi-user arrangement to users
who are not individually licensed by Matrox.
✄
Making alterations or copies of any kind in the Software (except as specifically permitted above).
✄
Attempting to unassemble, de-compile or reverse engineer the Software in any way.
✄
Granting sublicenses, leases, or other rights in the Software to others.
✄
Making copies, or verbal or media translations, of the user’s guide.
✄
Making telecommunication data transmissions of the Software.
Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchaser. Upon termination, for
any reason, all copies of the Software must be immediately returned to Matrox, and the Original Purchaser shall be liable to Matrox for any and
all damages suffered as a result of the violation or default.
Limited warranty
Matrox warrants to you, for a period of ninety (90) days normal use from your date of purchase, that:
1
The CD/disks on which the software is furnished and the documentation are not defective.
2
The Software is properly recorded upon the CD/disks included.
3
The documentation is substantially complete and contains all the information Matrox deems necessary to use the software.
4
The Software functions substantially as described in the documentation.
Matrox’s entire liability and your exclusive remedy shall be the replacement of any CD/Disks or documentation not meeting these warranties,
which is returned to Matrox or an authorized dealer, together with a copy of your paid receipt. The above is the only warranty of any kind, either
express or implied, including, but not limited to the implied warranties of merchantability and fitness for a particular use that is made by Matrox
on this Licensed Software. In no event shall Matrox be liable to you or to any third party for consequential, special, indirect or incidental
damages which you may incur as a result of using the licensed software, including, but not limited to, loss of data, or information of any kind
which you may experience.
RT2000 Installation & User Guide.book Page ii Monday, April 2, 2001 3:51 PM