Maxi-matic ELITE HOVERCHOP EMC-4423 User manual

4 CUP FOOD CHOPPER
INSTRUCTION MANUAL
Before operating your new appliance, please read all instructions carefully and keep for
future reference.
Questions? Elite's customer service team is ready to help.
Call us toll-free at 800-365-6133 ext. 120/105.
For more Elite products, visit us at www.maxi-matic.com.
MODEL: EMC-4423


TABLE OF CONTENTS
IMPORTANT SAFEGUARDS
SHORT CORD PURPOSE
POLARIZED PLUG
PARTS IDENTIFICATION
BEFORE FIRST USE
HOW TO USE
CHOPPING FOOD
TIPS
CLEANING AND MAINTENANCE / TROUBLESHOOTING
OPERATING GUIDE AND CHART
RECIPES
WARRANTY INFORMATION
RETURN INSTRUCTIONS
2
3
3
4
5
5
6
7
8
9
12
17
18

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IMPORTANT SAFEGUARDS
The Elite Brand takes consumer safety very seriously. Products are designed and
manufactured with our valued consumers’ safety in mind. Additionally, we ask that
you exercise a level of caution when using any electrical appliance by following all
instructions and important safeguards.
READ ALL INSTRUCTIONS BEFORE USE AND SAVE FOR FUTURE
REFERENCE
WARNING: When using electrical appliances, basic safety precautions should
always be followed as below:
1. Keep the product out of the reach of
children and pets. This product is not
intended for use by children. Extra
caution is necessary when using this
appliance near children.
2. Always ensure the product is
unplugged from the electrical outlet
before assembling, disassembling,
relocating, or cleaning it.
3. Do not leave the product unattended
while it is in use. Always unplug the
product from the electrical outlet
when not in use.
4. Do not immerse the base, power
cord, or plug of this unit in or expose
to water or any other liquids.
5. Avoid contact with moving parts.
Keep hair, hands, ngers, and any
other body part from coming into
contact with the moving parts while
the product is operating.
6. Keep utensils away from moving
blades while operating the product.
7. Do not allow the unit and the power
cord to come into contact with heat
sources or heated surfaces.
8. Blades are sharp. Handle carefully.
9. Do not use attachments not
recommended or sold by the
manufacturer.
10. Never place cutting blades on the
base without rst putting the bowl
properly in place.
11. Always ensure the cover is securely
locked in before operating the
product.
12. Do not plug into or unplug the
product from the electrical outlet with
a wet hand.
13. To disconnect from an electrical
outlet, ensure the product is off, then
pull directly on the plug; do not pull
on the power cord.
14. Do not put any stress on the power
cord where it connects to the
unit as the power cord could fray and
break.
15. Always assemble the product
completely before plugging it into an
electrical outlet.
16. Do not operate the unit if it has a
damaged power cord or plug, if
wires are exposed, if it malfunctions,
if it is dropped or damaged, or if
the motor housing is dropped in or
exposed to water.
17. This unit has no user-serviceable
parts. Do not attempt to examine or
repair this product yourself. Take the
product to an appliance repair shop
for inspection and repair.
18. This product is intended for indoor
use. It is not intended for commercial
or industrial use. Do not use the
product outdoors or for any other
purpose.
19. Always place the product on a at,
level, stable surface.
20. Do not allow the power cord to hang
over the edge of a table or counter,
where it may be tripped over or
pulled.

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IMPORTANT SAFEGUARDS (cont.)
SAVE THESE INSTRUCTIONS.
THIS PRODUCT IS FOR
HOUSEHOLD USE ONLY.
SHORT CORD PURPOSE
POLARIZED PLUG
If an extension cord is used: (1) the
marked electrical rating of the extension
cord should be at least as great as the
electrical rating of the product; (2) the
extension cord should be arranged so
that it will not drape over the counter
top or tabletop where it can
unintentionally be pulled on or tripped
over by children or pets.
If the plug still does not t, contact a
qualied electrician. Never use the plug
with an extension cord unless the plug
can be fully inserted into the extension
cord. Do not alter the plug of the
product or any extension cord being
used with this product. Do not attempt
to defeat the safety purpose of the
polarized plug.
Note: A short power cord is provided
to reduce the risk of personal injury
resulting from becoming entangled in or
tripping over a long cord.
Longer power-supply cords or
extension cords are available and
may be used if care is exercised in
their use.
If this appliance is equipped with a
polarized plug (one blade is wider than
the other), please follow the below
instructions:
To reduce the risk of electrical shock,
this plug is intended to t into a
polarized outlet only one way. If you
are unable to t the plug into the
electrical outlet, try reversing the plug.
25. This appliance is not intended for use
by persons (including children) with
reduced physical, sensory, or mental
capabilities, or lack of experience and
knowledge, unless they are closely
supervised and instructed concerning
use of the appliance by a person
responsible for their safety.
25. Close supervision is necessary
when any appliance is used by or
near children. Children should be
supervised to ensure that they do
not play with the appliance

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PARTS IDENTIFICATION

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BEFORE FIRST USE
UNPACKING
To avoid injuries while unpacking, follow these important
instructions below:
• Ensure the box is right side up.
• Lift and remove the cardboard lid from the cover.
• Grasping the cover, lift the unit up and out of the box.
• Turn the cover clockwise to unlock it from the bowl. Lift up
and remove.
• Lift the protective cardboard off the blade shaft.
• Remove the blade by grasping the center hub and turning
counter-clockwise, then lifting it straight up. Never touch
the blade directly; it is razor sharp.
• To remove the bowl from the base, turn the bowl clockwise.
• Read the instructions thoroughly before using the
machine.
ASSEMBLY
• Put the main unit on the tabletop, counter or other at
surface.
• Put the bowl on the main unit and turn it counter-clockwise
to fasten it.
• Grasp the blade by the center hub and place it down onto
the shaft. Do not touch the blade directly. The blade should
automatically seat onto the shaft.
• Place the lid on the bowl with the cover handle to the left of
the bowl handle. Turn counter-clockwise to lock cover into
place. You should hear a snapping sound when it is secure.
• Plug unit into a wall socket.
CAUTION:
The blade is very
sharp! Do not touch
blades directly. Use
center hub at all times.
Handle with care.
HOW TO USE
• Place the food into the bowl. Do not ll past the 2/3
capacity of the bowl.
• Place cover on the bowl and lock into position.
• Press either PULSE or ON/OFF to begin chopping.
PULSE requires nger contact in order to operate. Press for
as long as you want to chop. ON/OFF only requires one-
touch and will continually operate until you press again to
turn off.
• Wait until blades have completely stopped. Unplug unit
and remove cover.
• Carefully remove the blade, grasping it by the center hub.
NEVER TOUCH THE BLADE ITSELF.
• Remove food with a spatula.
NOTE:
Cut foods into smaller
pieces as needed
before chopping. This
includes harder foods
and larger foods.
Do not operate the
unit without food
contents in the bowl.
CAUTION:
Do not overll the
bowl.
5
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CHOPPING FOOD
1. Place the bowl rmly on the motor base and insert the blade assembly. Turn
bowl counter-clockwise to lock in place.
2. Cut food into small ½ - 1 inch pieces and add food to the bowl. Be sure not
to overload the bowl. Place cover on bowl and turn clockwise to lock into
position.
Note: Due to the powerful motor provided with this unit, Elite recommends
using one hand to support the HoverChop™ 4 Cup Food Chopper during
operation.
3. Press the appropriate pulse or grind Control, depending on the food you are
processing.
4. When you have nished processing the food, stop the machine by releasing
the control button.
5. WHEN THE BLADE STOPS MOVING, remove the cover.
6. Unplug the unit.
7. Carefully remove the blade assembly, holding it by the center hub. NEVER
TOUCH THE BLADE ITSELF.
8. Remove food with the spatula.
Note: Do not operate the HoverChop™ 4 Cup Food Chopper without food
contents in bowl.
Tip: Process foods in order from dry to wet to avoid having to clean bowl and blade
between each task.

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TIPS
SIZE
• Cut large pieces of food into smaller even sized pieces. This should be about
• ½ -1 inch. Doing so will allow for a more consistent and smooth chop.
• To make cracker, cookie, or bread crumbs, break them into pieces before
placing them into the food chopper.
• Cut vegetables into 1 inch pieces before processing them.
QUANTITY
• Do not overload food into the bowl. Overloading will cause inconsistent results
and will strain the motor.
• For liquid ingredients, place a maximum volume of 2/³measured at center
hub when ling the bowl. After processing food, ensure that the food does not
reach past 2/³measured at the center hub.
REMOVING FOOD FROM THE SIDES OF THE BOWL
• Occasionally food will stick to the sides of the bowl during operation.
• Once the blades have stopped moving, remove the cover and use a spatula to
scrape the food off the sides.
• Never put hands into the bowl unless the unit is unplugged.
• CAUTIONS: The blade is very sharp! Do not touch blades directly. Use center
hub at all times. Handle with care.
ADDING LIQUID
• While the unit is running, you may add liquids such as water, oil, or liquid
avorings.
• To do so, pour your desired liquid into the oil dispenser on the top cover.
GENERAL
• For better processing control, use PULSE function.
• Because of the powerful motor of this unit, use one hand to support the unit
during operation.
• Use the ON/OFF function for chopping, pureeing, and
mixing. This is great for chopping softer foods such as herbs, softer vegetables
and cheeses. It is also great for pureeing cooked fruit or vegetables or to make
bases for soups and sauces.
• You can also use the food chopper to grind spices as well as chopping hard
foods such as seeds and nuts.
• When operating the unit for more than 10 seconds, use the PULSE function.
This allows the food to drop to the bottom and mix more consistently.
• Never operate the unit continuously for longer one minute at a time.
• Over time, the bowl and cover may become worn and scratched. This does not
adversely affect how well the unit works.

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CAUTION:
To avoid the risk of
electric shock, always
ensure the product
is unplugged from
the outlet before
servicing, assembling,
disassembling,
relocating, or
cleaning it.
Handle the blades
with care as they
are extremely sharp.
Use caution when
attaching, detaching,
cleaning, or storing
the blades.
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-
CLEANING & MAINTENANCE
• After each use immediately clean the appliance.
• Wash the cover, bowl, and blades in warm, soapy water;
rinse and let dry.
• When washing the blade be sure it is visible at all time, DO
NOT leave submerged in soapy water.
• Wipe base with a damp cloth. Do not immerse the base
into water or other liquids.
• Do not use harsh chemicals, abrasive cleaners or scouring
pads to clean the product parts.
• Reassemble the product before placing it into storage.
• Store the product in a cool, dry place.
TROUBLE SHOOTING
Motor doesn’t start or blade doesn’t rotate.
• Check to see if the plug is securely in the outlet.
• Make sure the lid and bowl are securely locked in place.
• Press only one operation control button at a time.
Food is unevenly chopped.
• Make sure not to overll the bowl and be sure to cut food
into ½ - 1 inch size pieces.
Food is chopped too ne or is watery.
• Over processing the food with leave it watery. Use short
pulses, or process for a shorter time. Let blade stop
completely between pulses.
Food collects on work bowl cover or sides of prep bowl.
• Too much food has been chopped. Turn machine off and
unplug. When blade stops rotating, remove cover, and
clean bowl and lid with spatula.
Food catches on blade.
• Too much food may be in the bowl. Turn machine off and
unplug. Once blades stop carefully remove blade. Remove
food from blade with spatula, and start over again.
REMOVING BOWL
1. Turn the bowl cover clockwise and remove.
2. Turn the bowl clockwise to unlock and lift off of the base.
3. Exercising caution remove the blade by lifting it up from
the hub.

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OPERATING GUIDE CHART
FOOD OPERATION COMMENTS
Seafood Pulse to desired consistency. Drain rst. Cut into - 1-inch
pieces.
Bacon Pulse to desired consistency. Crisp bacon, drain well. Break
into - 1-inch pieces.
Baking
Chocolate
(Chunks/Chips)
Pulse to break up, then chop*
continuously until desired chop size
is achieved.
Chop no more than 1 oz.
at a time. Chill chocolate for
3–5 minutes in freezer before
chopping. Cut baking chocolate
squares into -inch pieces to
chop.
Bread crumbs
(Day old bead)
Pulse to break up, then chop*
continuously until desired crumb size
is reached.
Cut either fresh or dry bread
slices into 1–2 inch pieces. Add
to bowl and pulse to ne crumbs.
Butter Chop* to desired consistency. Cut into -inch pieces. Pulse up
to cup at a time. Add freshly
chopped garlic, herbs or shallots
to create compound butters.
Carrots Chop* to desired size or consistency. Cut into -inch long pieces.
Cheese – hard
(Parmesan, Asiago,
Romano, etc.)
Pulse 10 times, then chop*
continuously until desired
consistency.
Remove rind, Cut into -inch
pieces. Up to 3 ounces.
Cheese – soft Pulse to break up, then chop*
continuously to “cream.”
Best at room temperature.
Hard Spices
(Cinnamon sticks,
nutmeg etc.)
Pulse to break up, then chop*
continuously until desired chop size
is achieved.
Break or cut cinnamon sticks into
1-inch pieces.
Hard spices may cause scratches
on the work bowl and lid.*
OPERATING GUIDE
With the HoverChop™ 4 Cup Food Chopper you can chop and purée small amounts
of foods. Use the listing of ingredients as a basic guide for chopping.
* Surface scratches that may occur will not impair the function of the HoverChop™
4 Cup Food Chopper You may want to consider purchasing a second work bowl
specically for these tasks.
*Chop using the on and off switch.

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OPERATING GUIDE CHART (cont.)
FOOD OPERATION COMMENTS
Orange Zest
(Lemon Zest)
Pulse to break up, then chop*
continuously until nely chopped.
Remove zest from orange; scrape
off any white with sharp knife.
Cut strips in half.
Adding a small amount of sugar
or salt will help achieve a
ner texture.
Graham cracker
crumbs
(Cookies)
Pulse 5 times to break up, then chop*
continuously until nely chopped.
Hard cookies only. Break into
1-inch or smaller pieces. For
buttered crumbs, add 1 teaspoon
of butter per graham cracker
sheet or for every 3 cookies.
Fruits, cooked;
fresh or frozen
thawed berries
Pulse to break up, then chop*
continuously until desired
consistency.
Add cooked fruit to bowl
and pulse to chop. Process
continuously to puree. Sugar
maybe added for taste.
Garlic Pulse to chop roughly, then chop*
continuously for ne chop.
Peel garlic cloves rst. Scrape
work bowl sides and bottom as
needed.
Fresh Ginger Pulse to break up, then chop*
continuously to reach desired
consistency.
Peel rst; cut into -inch pieces
or slices. Scrape work bowl sides
and bottom as needed. Up to 4
ounces.
Green onions,
scallions
Pulse to desired consistency. Cut into -inch pieces.
Herbs, fresh Pulse to desired consistency. Add to bowl and pulse to chop
to desired neness, about 10–15
seconds. Process other herbs in
the same manner (Basil, Cilantro,
Mint, etc.)
Horseradish Chop* to desired consistency. Peel rst. Cut into -inch pieces.
Process up to 4 ounces at a time.
Leeks Chop* to desired consistency. Cut off root end and tough skin.
Wash thoroughly, dry completely.
Cut into-inch pieces.
*Chop using the on and off switch.

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FOOD OPERATION COMMENTS
Meats Pulse or chop* to process continuous-
ly to desired consistency (add liquid
as needed).
Cut the meat into - 1 inch
(2.54cm) cubes. Add to bowl and
pulse to chop. Raw meat should
be cold, max. 8 oz.
Mushrooms Pulse to desired consistency. Cut rm, fresh mushrooms into
quarters or even-size
pieces, no larger than inch.
Nuts Pulse to desired consistency. Up to 1 cup. Toast for maximum
avor.
Olives Pulse to desired consistency. Drained; pitted olives.
Onions Pulse 5-10 times to chop to desired
size.
Peel; cut into -inch or smaller
pieces of similar size.
Peppercorns Pulse rst, then chop* continuously
until desired consistency.
Mix peppercorns and dried herbs
or spices or coarse salt to create
rubs and seasonings.
Hard peppercorns may scratch
work bowl and lid.*
Peppers, fresh Pulse to desired consistency. Core, seed and cut into -inch
pieces. Do not over-chop.
Seeds, dried
berries
Pulse to break up, then chop*
continuously to desired consistency.
Coriander, cumin, dill, fennel,
sesame, poppy, and juniper
berries.
Shallots Pulse 5-10 times to chop to desired
consistency.
Peel rst; cut into quarters, or
pieces no larger than -inch.
Vegetables,
cooked
Pulse 5-10 times to chop, then
chop continuously until desired
consistency.
Cook vegetables until tender.
Process to a smooth purée for
baby food or sauces; may need to
add liquid for consistency.
OPERATING GUIDE CHART (cont.)
*Chop using the on and off switch.

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RECIPES
Banana Ice Cream
(makes 1 cup)
Hazelnut Spread
(makes 2 cups)
• Peel the banana and slice into small even size pieces.
• Place in a freezer-safe glass bowl or freezer bag, and freeze for at least 2 hours.
• Once the banana pieces are hard remove bag and place them in the bowl. Pulse to break up.
• Pulse until the banana is a liquid consistency. Scrape down the food processor.
• Keep pulsing until smooth.
• Transfer to an air tight freezer safe container and freeze until solid.
• Heat the oven to 350°. Spread the hazelnuts on a baking sheet and toast until the nuts are
fragrant and slightly golden, 4 to 6 minutes. Let cool.
• Once cooled, add the hazelnuts with the sugar, cocoa powder and salt into the bowl and
pulse until the mixture begins to form a coarse paste.
• Add the coconut oil and continue to pulse until the mixture is nearly smooth.
• Add the slightly cooled chocolate and process until fully combined.
Transfer to a large jar and cool completely. The spread will keep in the jar at room temperature for
up to two weeks.
1 Large Ripe Banana
1 cup hazelnuts (roasted or raw), toasted
¼cup granulated sugar
1 tablespoon cocoa powder
1teaspoon salt
3tablespoons coconut oil
10 ounces dark chocolate, melted and
cooled slightly
Honey Peanut Butter
(makes 1 cup)
• Add Peanuts and Honey to bowl and pulse until roughly chopped.
• Scrape down the side of the bowl and pulse until desired consistency (chunky or smooth)
1 Cups roasted unsalted peanuts
3tablespoons Honey

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RECIPES (cont.)
Artichoke Pesto
(makes 2 cups)
Falafel Burgers
(makes 4 Burgers)
• Add all ingredients to bowl.
• Pulse until smooth.
Transfer Artichoke pesto to an airtight container. Pesto will keep in refrigerator for up to a week. It
may also be frozen.
• Put onion, garlic, jalapeño and cilantro in the bowl and pulse until uniformly chopped. Add
the chickpeas, cumin, coriander, baking soda and salt. Pulse until well combined.
• In a medium bowl stir in breadcrumbs. Cover and refrigerate for 20 minutes.
• Preheat oven to 375 degrees F. Use 1/³ cup per patty, form the chickpea mixture into four
3-inch-diameter patties. Add oil then pulse for an additional 10 seconds.
• Heat oil in a large skillet over medium heat. Add the patties and cook until golden, about
4 minutes per side. Place patties on cookie sheet and bake for about 15 minutes. Serve the
patties on buns.
1 15-ounce can quartered artichoke
hearts, drained
¼cup walnut pieces
cup fresh parsley
cup fresh oregano
2 tablespoons lemon juice
cup coarsely chopped onion
3cloves garlic, crushed
1 medium jalapeño pepper, seeded and
coarsely chopped
¾cup fresh cilantro and/or parsley leaves
6 (15 ounce) can no-salt-added chick-
peas, rinsed
2 teaspoons ground cumin
1 tablespoon capers
1 teaspoon lemon zest
1 garlic clove, peeled
teaspoon coarse salt
cup extra-virgin olive oil
1 teaspoon ground coriander
¼teaspoon baking soda
¼ teaspoon salt
1/³cup dry whole-wheat breadcrumbs or
gluten-free breadcrumbs
1 tablespoon extra-virgin olive oil
4 whole-wheat or gluten-free burger
buns, split and toasted

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RECIPES (cont.)
Fruit Leather
(makes 1 sheet)
Cauliower Pizza Crust
(makes 1 pizza)
• Cut desired fruit into - 1 inch pieces.
• Place fruit in bowl and Pulse until is puree’d.
• Scrape sides of bowl and pulse until smooth.
• On a silicone lined baking sheet pour mixture and spread a thin even layer.
• Place in the oven or dehydrator at 150° F for about 7 hours.
• Carefully remove from oven or dehydrator and cut into 3 inch wide strips.
• Preheat oven to 500° F.
• Remove stems from cauliower. Cut into to 1 inch chuncks.
• Add to pot with 1 cup of water and boil on medium hear for 2 minutes.
• Removed from heat and strain and let cool.
• Once cooled add to bowl and pulse until it look like the texture of rice. (Add half of the
cauliower at a time)
• Transfer to a mixing bowl and add Egg, Parmesan Cheese, Mozzarella cheese, salt, garlic
powder, basil and oregano.
• Stir until dough texture forms.
• Place dough and cheese clother and tighten to remove excess liquid.
• On a baking sheet lined with parchment paper spread the dough evenly into the shape pizza
crust.
• Bake the crust for approximately 10-15 minutes or until the crust is golden and crispy.
Either let cool and place in air tight freeze bag and freeze for later or continue to add sauce and
toppings and return to oven for another 2-5 minutes.
1 Cup of desired fruit
1 small sized head of cauliower; cut to 1
inch pieces
¼Cup shredded Parmesan cheese
¼Cup mozzarella cheese
1Egg
¼ teaspoon salt
teaspoon garlic powder
teaspoon fresh basil (or dry)
teaspoon fresh oregano (or dry)

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RECIPES (cont.)
Classic Fresh Salsa
(makes 2 cups)
Vegan Cream Cheese
(makes 1 cup)
• Add all ingredients to bowl.
• Pulse until ingredients are ne and well blended.
Tansfer to bowl and enjoy with tortilla chips. Lasts up to a week in an air tight container.
• Add all ingredients to bowl and pulse until mixture is smooth. (Be sure to stop and scrape the
sides of the bowl)
• Empty mixture into loaf pan lined with cheese cloth.
• Place in refrigerator and let rest for 24 hours.
• Removed from pan and cheese cloth and enjoy
4 Roma Tomatoes (cut in quaters)
1 white onion (roughly chopped)
3cloves of garlic (peeled)
1 jalapeños (seeded)
¹/³cup fresh cilantro
1 Cup cashews, soaked overnight, rinsed,
and drained
¼Cup unsweetened coconut akes,
soaked for around 15 minutes, drained
1 tablespoon sweet white miso
2 teaspoons ground cumin
3tablespoons fresh lime juice
2 teaspoons ground cumin
1 teaspoon salt
¼Cup fresh lemon juice
teaspoon agave nectar
Pinch of salt

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RECIPES (cont.)
Gluten-Free Oat Flour
(makes 2 cups)
Honey Balsamic Vinaigrette
(makes about ½ cup)
Homemade Butter
(makes about 2 cups)
• Pulse oats until it resemble ne crumbs/our.
Transfer to airtight container or bag.
• Add vinegar, onion, soy sauce, honey, sugar, garlic, and red pepper to the bowl and pulse to
pureé.
• While pulsing add slowly add olive oil using the oil dispensor. Continue to pluse until there is
a thick consistency.
• Add Heavy Whipping cream to bowl. Turn on HoverChop and let it run until the fat fully
separates.
• Carefully remove blade. Transfer contents into a bowl lined with cheese cloth, and strain out
any excess liquid.
• Transfer to mixing bowl, add a pinch of salt and fold in with spoon or silicon spatual until fully
combined.
• Optional; Add Honey along with salt and fold in until fully combined.
3Cups rolled/ground oats
Cup balsamic vinegar
1 small onion, chopped
1 tablespoon soy sauce
3tablespoons honey
1 Pint Heavy Whipping Cream
Pinch of Salt
2 tablespoon Honey (optional for honey
butter)
1 tablespoon white sugar
2 cloves garlic, minced
teaspoon crushed red pepper akes
2/3Cup extra-virgin olive oil

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LIMITED WARRANTY* ONE (1) YEAR
WARRANTY IS ONLY VALID WITH A DATED PROOF OF PURCHASE
PLEASE DO NOT RETURN TO STORE OF PURCHASE.
If you have any problems with this unit, contact Customer Service for support.
1. Your small kitchen appliance is warranted to the original purchaser to be free from any
manufacturing defects under normal use and conditions for one (1) year, cord excluded.
This Warranty applies only to the original purchaser of this product.
2. Retail stores/merchants selling this product do not have the right to alter, modify, or in any
way revise the terms and conditions of the warranty.
3. If you use your appliance for household use and according to instructions, it should give
you years of satisfactory service.
4. At its sole discretion, Maxi-Matic USA will either repair or replace the product found to be
defective during the warranty period.
5. The repaired or replacement product will be in warranty for the remaining balance of the
one-year warranty period and an additional one-month period.
6. Consumer’s remorse is not an acceptable reason to return a product to our Service Center.
7. This limited warranty covers appliances purchased and used within the 50 U.S. states plus
the District of Columbia and does NOT cover normal wear of parts or:
- Damages caused by unreasonable use, neglect, normal wear and tear, commercial
use, improper assembly or installation of product.
- Damages caused in shipping.
- Damages caused by replacement or resetting of house fuses or circuit breakers.
- Defects other than manufacturing defects.
- Breakage caused by misuse, abuse, accident, alteration, lack of proper care
and maintenance, or incorrect current or voltage.
- Lost or missing parts of the product. Parts will need to be purchased separately.
- Damages of parts that are not electrical; i.e. cracked or broken plastic/glass,
scratched/dented inner pots.
- Damage from service or repair by unauthorized personnel.
- Extended warranties purchased via a separate company or reseller.
- Acts of nature such as re, oods, hurricanes, tornadoes, etc.
8. This warranty does not apply to re-manufactured merchandise.
Maxi-Matic, USA shall not be liable for any incidental or consequential damages caused by the
breach of any express or implied warranty. Apart from the extent prohibited by applicable law,
any implied warranty of merchantability or tness for a particular purpose is limited in time to
the duration of the warranty.
*One Year Limited Warranty valid only in the 50 U.S. states plus the District of Columbia,
excluding Puerto Rico and the Virgin Islands.
This warranty is effective only if the product is purchased and operated in the USA; product us-
age which is in violation of the written instructions provided with the unit will void this warranty.
For international warranty, please contact the local distributor.
This warranty gives you special legal rights and you may also have other rights to which you are
entitled which may vary by state, province, and/or jurisdiction.
**Any instruction or policy included in this manual may be subject to change at any time.
MAXI-MATIC, USA
18401 E. Arenth Ave. City of Industry, CA 91748
Customer Support Hours of Operation MON-FRI 8:30 AM - 5:00 PM PST
(800) 365-6133 Ext: 120/107/105; (626) 912-9877 Ext: 120/107/105
Visit: www.maxi-matic.com for Live Chat Support and Contact Us Form

18
Questions? We’re here to help!
Visit: www.maxi-matic.com for support on this product.
RETURN INSTRUCTIONS
RETURNS:
A. Any return of defective merchandise to the manufacturer must be
processed accordingly by rst contacting customer service (info@
maxi-matic.com) to obtain an RA # (Return Authorization Number). We
will not accept any returns of merchandise without an applicable RA #.
B. IMPORTANT RETURN INSTRUCTIONS. Your Warranty depends on your
following these instructions if you are returning the unit to Maxi-Matic,
USA:
1. Carefully pack the item in its original carton or other suitable
box with sufcient cushioning to avoid damage in shipping.
2. Before packing your unit for return, be sure to enclose:
a) Your name, full address with zip code, daytime telephone
number, and RA#,
b) A dated sales receipt or PROOF OF PURCHASE,
c) The model number of the unit and the problem you
are having (Enclose in an envelope and tape directly to
the unit before the box is sealed,) and
d) Any parts or accessories related to the problem.
3. Maxi-Matic, USA recommends that you ship the package via UPS
ground service for tracking purposes. We cannot assume
responsibility for lost or damaged products returned to us
during incoming shipment. For your protection, always carefully
package the product for shipment and insure it with the carrier.
C.O.D shipments cannot be accepted.
4. All return shipping charges must be prepaid by you.
5. Once your return has been received by our warehouse, Maxi-Matic,
USA will repair or replace the product if it is defective in material or
workmanship, subject to the conditions in paragraph B.
6. Maxi-Matic will pay the shipping charges to ship the repaired or
replacement product back to you.
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