MB Connect Line mbNET.mini Series Troubleshooting guide

Quick start-up guide EN
from rmware V 2.0.6 and HW 02 (Nov. 26th, 2019)
PROG. CNTLR.
E482663
8.002.702.02.00
MDH860, MDH861, MDH862 EU, MDH 862 AT&T,
MDH863, MDH 865, MDH 866 EU, MDH 866 AT&T, MDH 867

2
Table of contents
Safety instructions 3
Using Open Source Software 4
General Information 4
Special Liability Regulations 5
Used Open-Source Software 5
Included in delivery 6
Performance characteristics 8
Getting started 8
Initial conguration 9
Initial conguration via mbCONNECT24 V 1.7 10
Login mbCONNECT24 10
Adding a new device 10
Transfer conguration to the mbNET.mini 12
Initial conguration via RSP mbCONNECT24 V 2.x 13
Login mbCONNECT24 13
Creating a project 13
Create a device 14
Create the conguration 15
Transferring the conguration to the mbNET.mini 16
Transfer conguration to the mbNET.mini 17
Access the web interface of the mbNET.mini 18
Device State 19
Diagnostics 19
Tags 20
Loading the factory settings 21
Factory settings on delivery 22
Technical Data 22

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This Quick Start Guide provides a quick Overview of selected operating procedures and
functions of the mbNET.mini industrial router. However, the detailed manual with the important
Notes and safety instructions can NOT be replaced by this document.
Read the following instructions carefully and keep this document in a safe. Latest information,
updates and the complete Manual, visit our website at www.mbconnectline.com.
NOTE: electrostatic discharge!
Observe the necessary safety
precautions when handling com-
ponents that are vulnerable
to electrostatic discharge (EN 61340-5-1 and
IEC 61340-5-1)!
The mbNET routers are maintenance-free
units.
If a mbNET router have damage or malfuncti-
on, the device must be immediately taken
out of service and secured against inadver-
tent operation.
The complete manual of the router as well
as the conformity declaration can be found
in the download area on our website
www.mbconnectline.com
• Only qualied specialist personnel may install,
start up, and operate the router. The national
safety and accident prevention regulations
must be observed.
• The router is built to the latest technological
standards and recognized safety standards
(see Declaration of Conformity).
• The router is only intended for operation in the
control cabinet and with SELV according to
IEC 60950/EN 60950/VDE 0805.
• The router may only be connected to devices,
which meet the requirements of EN 60950.
• The router is for indoor use only.
• Never open the router chassis. Unauthorized
opening and improper repair can pose a dan-
ger to the user. Unauthorized modications
are not covered by the manufacturer’s war-
ranty.
Opening up the device voids the warranty!
Safety instructions

4
Using Open Source Software
General Information
Our products contain, amongst others, so-called open-source software that is provided by third
parties and has been published for free public use. The open-source software is subject to special
open-source software licenses and the copyright of third parties. Basically, each customer can use
the open-source soft-ware freely in compliance with the licensing terms of the respective producers.
The rights of the customer to use the open-source software beyond the purpose of our products are
regulated in detail by the respective concerned open-source software licenses. The customer use
the open-source software freely, as provided in the respective e󰀨ective license, beyond the pur-
pose that the open-source software gets in our products. In case there is a contradiction between
the licensing terms for one of our products and the respective open-source software license, the
respective relevant open-source software license takes priority over our licensing terms, as far as
the respective open-source software is concerned by this.
The use of the used open-source software is possible free of charge. We do not demand usage
fees or any comparable fees for the use of the open-source software contained in our products.
The use of the open-source software in our products by the customer is not part of the earnings we
achieve with the contractual compensation.
All open-source software programs contained in our products can be taken from the available list.
The most important open-source software licenses are listed in the Licenses section at the end of
this publication.
As far as programs contained in our products are subject to the GNU General Public License
(GPL), GNU Lesser General Public License (LGPL), the Berkeley Software Distribution (BSD),
the Massachusetts Institute of Technology (MIT) or another open-source software license, which
regulates that the source code must be made available, and if this software is not already delivered
in source code on a data carrier with our product, we will send you this at any time upon request.
If it is required to send this on a data carrier, the sending will be made against pay-ment of a cost
compensation of € 35,00. Our o󰀨er to send the source code upon request ceases automatically
three years after delivery of our product to the customer.

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Requests must be directed to the following address, if possible under specication of the serial
number:
MB CONNECT LINE GMBH Tel. [phone]
Fernwartungssysteme Fax [phone]
Winnettener Str. 6 [email protected]
91550 Dinkelsbühl
GERMANY
Special Liability Regulations
We do not assume any warranty or liability, if the open-source software programs contained in our
product are used by the customer in a manner that does not com-ply any more with the purpose
of the contract, which is the basis of the acquisition of our product. This concerns in particular any
use of the open-source software programs outside of our product. The warranty and liability regula-
tions that are pro-vided by the respective e󰀨ective open-source software license for the respective
open-source software as listed in the following are e󰀨ective for the use of the open-source software
beyond the purpose of the contract. In particular, we are not liable, if the open-source software
in our product or the complete software congu-ration in our product is changed. The warranty
granted with the contract, which is the basis of the acquisition of our product, is only e󰀨ective for
the unchanged open-source software and the unchanged software conguration in our product.
Used Open-Source Software
For a list of the open-source software used in this product see
https://www.mbconnectline.com/downloads/open-source-software-licenses.txt

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Included in delivery
Should any of these parts are
missing or damaged, please
contact the following address:
MB connect line GmbH
Winnettener Str. 6
91550 Dinkelsbühl
GERMANY
Tel.: [phone]
Fax: [phone]
www.mbconnectline.com
Please check that your delivery is complete:
Please keep the original box and the original packaging in case
you need to send the device for repair at a later date.
MDH 860 MDH 861 MDH 862 (EU/AT&T)

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Item No.: 8.002.702.02.00
Quick start guide
Item No.: 8.002.101.00.00
GSM
antenna WiFi antenna
Item No.: 8.002.108.00.00
MDH 863 MDH 865 MDH 866 (EU/AT&T) MDH 867

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Performance characteristics
Getting started
● The router can be fully congured via the portal (my)mbCONNECT24.
● Can connect to machines and systems via LAN, WAN, WiFi or modem.
● Deployable worldwide using mobile communications plus access via LAN and Internet.
● Secure connection using an integrated rewall with IP lter, NAT, port forwarding and VPN
with Blowsh encryption.
● Two digital inputs to initiate the connection to the portal server or send a warning text mes-
sage/email.
Depending on the device, connect an antenna, and insert a SIM card.
Before connecting the device to a network or PC, rst ensure that it is properly connected to a
power supply, otherwise it may cause damage to other equipment.
Connect equipotential bonding to the functional earth (FE).
Connect the mbNET.mini to a power supply (DC 10 – 30 V).
Make sure the polarity is correct!
After turning on the power supply, the LED Pwr lights up.
As soon as the system has been checked and
started (duration approx. 25 sec), the Rdy LED
ashes for the duration of the starting up pro-
cess (approx. 90 sec).
The mbNET.mini is now ready for operation.
T 0 T + 25 Sek. T + 90 Sek.
Pwr
Rdy
Con
Usr
Pwr
Rdy
Con
Usr
Pwr
Rdy
Con
Usr

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Initial conguration
Requirements:
● You have a user account on the web portal mbCONNECT24 V 1.7.x
or the Remote Service Portal RSP mbCONNECT24 V 2.x
If you do not have a user account on mbCONNECT24, please contact your system administra-
tor or authorized sales partner.
For more information about mbCONNECT24 see www.mbconnectline.com in our Download
Portal.
● Windows PC with remote client software mbDIALUP * installed .
With mbDIALUP you establish a secure VPN connection to mbCONNECT24.
* The latest version can be downloaded on www.mbconnectline.com
Generally following procedure applies:
● Add the mbNET.mini in the portal mbCONNECT24 as a new device.
● Enter the necessary basic data, so that the device can connect to the portal (for example,
device name, network settings, connection information, etc.).
● Transfer the device conguration from the portal into the mbNET.mini.
● After the mbNET.mini has been connected to the portal, it can be congured completely
there.
More information about conguring devices, see the mbNET.mini Manual (download under
www.mbconnectline.com) or in the mbCONNECT24 online help.

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Initial conguration via mbCONNECT24 V 1.7
Adding a new device
Login mbCONNECT24
VPN VPN
mbDIALUP
For the initial conguration following information / settings are necessary:
• Description: Device Name and Type
• Network: LAN IP and LAN Netmask bzw. WiFi settings
• Internet: WiFi WAN Settings
ADVICE!
Change unconditionally and without delay the default login information!

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Save your settings.
Then click in the Device Administration on the disk icon
and select „Download to PC“ option.
Save the conguration le on a USB stick - directly in the root directory.
Click
Conguration
mbconnect24.mbn
Click

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Transfer conguration to the mbNET.mini
When the mbNET.mini is ready to operate, insert the USB stick
into the USB port of the device.
The device will recognize the conguration le and show that th-
rough the slowly ashing LED Usr (ashing frequency: 1.5 Hz).
If the ashing frequency of the LED Con is 3 Hz, the device is attempting to log into the portal. If
the login has been successful, the ashing frequency is reduced to 1.5 Hz.
When the LED Usr goes o󰀨 and the LED Pwr
+ Rdy light up, then the conguration transfer
is complete.
When the mbNET.mini can connect to the Internet
(e.g. network cable, SIM card, antennae installed),
the device will subsequently log in to your account.
This is displayed by the ashing LED Con.
As soon as the LED Usr starts to ash ,
you must press the Function button within
10 seconds.
Hold down until the LED Usr lights.
Now release the Function button .
Pwr
Rdy
Con
Usr
Pwr
Rdy
Con
Usr


Pwr
Rdy
Con
Usr
Pwr
Rdy
Con
Usr

13
Initial conguration via RSP mbCONNECT24 V 2.x
Creating a project
Login mbCONNECT24
VPN VPN
mbDIALUP
Navigation: Administration > Projects
In the project overview, click the plus

and assign the next screen a project name
(all other inputs / information can be made up
later).
ADVICE! Change unconditionally and without delay the default login information!
Navigation: Administration > User

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Create a device
Navigation: Administration > Projects > Project Alpha (selected project)
In the selected project, click the plus

and select „Create new device“.
For the basic conguration, you only need to
select your "Device Type" and enter a unique
device "Name".
You can create your own name for the
Device.
Following numbers and letters are allowed:
0 to 9, A to Z, a to z (avoid blanks).
After saving your settings you will be
automatically redirected to the device
settings.
For the initial conguration here the
"Interfaces" menu is relevant.

15
Create the conguration
Navigation: Administration > Projects > Project Alpha (selected project) > NewDecice (selec-
ted device)
Here the following menus are relevant for the initial conguration:
● LAN (all devices)
Make sure that the LAN IP and the WAN
IP are in dierent address ranges.
● WiFi (MDH 863)
● Internet (all devices)
For the initial conguration, it is advisa-
ble to select "Always" in the selection
eld "Connect to Server at". Only in this
setting, the device automatically tries to
establish a connection to the portal.
● WAN (MDH 860)
Make sure that the WAN IP and the LAN IP are in dierent address ranges.
● Modem (MDH 861 / MDH 862)
Click the edit icon to edit the settings of the respective sub-menus.

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Transferring the conguration to the mbNET.mini
Navigation: Administration > Projects > Project Alpha (selected project) > NewDecice (selec-
ted device)
After entering all necessary data, you must transfer the conguration to the mbNET.mini.
Therefor connect an USB stick to your conguration PC (the USB stick must have the le
format FAT!).
Click the Sync icon

and select "Download to PC".
The conguration le "mbconnect24.mbn" can now be downloaded to the USB stick.
IMPORTANT: The downloaded conguration le "mbconnect24.mbn" must not be renamed
and must be in the root directory of the USB stick!

17
Transfer conguration to the mbNET.mini
When the mbNET.mini is ready to operate, insert the USB stick
into the USB port of the device.
The device will recognize the conguration le and show that th-
rough the slowly ashing LED Usr (ashing frequency: 1.5 Hz).
If the ashing frequency of the LED Con is 3 Hz, the device is attempting to log into the portal. If
the login has been successful, the ashing frequency is reduced to 1.5 Hz.
When the LED Usr goes o󰀨 and the LED Pwr
+ Rdy light up, then the conguration transfer
is complete.
When the mbNET.mini can connect to the Internet
(e.g. network cable, SIM card, antennae installed),
the device will subsequently log in to your account.
This is displayed by the ashing LED Con.
As soon as the LED Usr starts to ash ,
you must press the Function button within
10 seconds.
Hold down until the LED Usr lights.
Now release the Function button .
Pwr
Rdy
Con
Usr
Pwr
Rdy
Con
Usr


Pwr
Rdy
Con
Usr
Pwr
Rdy
Con
Usr

18
Access the web interface of the mbNET.mini
On the web interface of the mbNET.mini a Status page and a Diagnostic page is available.
On the Status page, ve steps with additional information are displayed, which must be run
through when connecting the mbNET.mini with the portal.
The Diagnostic page helps you in case of a failed connection establishment in troubleshoo-
ting.
Requirements:
● The conguration PC and the mbNET.mini must be in the same IP address range.
Depending on the LAN IP that you assigned to the device in the portal, you may need to
assign the conguration PC to the same address range.
If you assigned the mbNET.mini e.g. the LAN IP 192.168.2.200, you need the conguration
PC to assign the same address range (192.168.2.X). This applies to both the IP address
and subnet mask.
● The mbNET.mini must be accessible via the LAN interface of the conguration PC.
Start a browser and enter the LAN IP you have assigned in the portal to the mbNET.mini.
To log on to mbNET.mini enter the
following data:
Username: admin
Password: (no password needed)

19
Device State
After a successful login you will see on
the status page the "Device State".
Among other things, the ve steps are
displayed that are required so that the
device can connect to the portal.
Click on the icon to the right of each progress to get details / information about this step.
If all ve steps have been completed successfully, the mbNET.mini is connected to the portal
mbCONNECT24.
= everything OK
= processing
= Error
Diagnostics
In case of a failed connection setup, the
diagnostic page supports for trobleshoo-
ting. The respective result of the indivi-
dual, independent functions / commands
you need, inter alia in case of support.

20
If the mbNET.mini has established a connection to
the portal (indicated by the green LED symbol
next to „Portal communication“), all available Tags
for the portal are listed here.
In addition to the name of a Tag, its status (using
the LED symbol*) and the respective Tag value
are displayed.
* green LED symbol = data point can be read
grey LED symbol = data point cannot be read
Logging
In case of di󰀩culties, possible causes of errors
can be detected by „Logging“.
This data is for further support in case of problems
or hints in our FAQ
Tags