McAfee VIRUSSCAN WIRELESS 1.0 - User manual

VirusScan Wireless
Version 1.0
QuickStart Guide

COPYRIGHT
Copyright (c) 1999-2000 Networks Associates Technology, Inc. All Rights Reserved. No part of this
publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into
any language in any form or by any means without the written permission of Networks Associates
Technology, Inc., or its suppliers or affiliate companies.
TRADEMARK ATTRIBUTIONS
* ActiveHelp, Bomb Shelter, Building a World of Trust, CipherLink, Clean-Up, Cloaking, CNX, * ActiveHelp, Bomb
Shelter, Building a World of Trust, CipherLink, Clean-Up, Cloaking, CNX, Compass 7, CyberCop, CyberMedia,
Data Security Letter, Discover, Distributed Sniffer System, Dr Solomon’s, Enterprise Secure Cast, First Aid,
ForceField, Gauntlet, GMT, GroupShield, HelpDesk, Hunter, ISDN Tel/Scope, LM 1, LANGuru, LeadingHelp
Desk Technology, Magic Solutions, MagicSpy, MagicTree, Magic University, MagicWin, MagicWord, McAfee,
McAfee Associates, MoneyMagic, More Power To You, Multimedia Cloaking, NetCrypto, NetOctopus, NetRoom,
NetScan, Net Shield, NetShield, NetStalker, Net Tools, Network Associates, Network General, Network Uptime!,
NetXRay, Nuts & Bolts, PC Medic, PCNotary, PGP, PGP (Pretty Good Privacy), PocketScope, Pop-Up,
PowerTelnet, Pretty Good Privacy, PrimeSupport, RecoverKey, RecoverKey-International, ReportMagic,
RingFence, Router PM, Safe & Sound,SalesMagic, SecureCast, Service Level Manager, ServiceMagic, Site Meter,
Sniffer, SniffMaster, SniffNet, Stalker, Statistical Information Retrieval (SIR), SupportMagic, Switch PM,
TeleSniffer, TIS, TMach, TMeg, Total Network Security, Total Network Visibility, Total Service Desk, Total Virus
Defense, T-POD, Trusted Mach,Trusted Mail, Uninstaller, Virex, Virex-PC, Virus Forum, ViruScan, VirusScan,
VShield, WebScan, WebShield, WebSniffer, WebStalker, WebWall, and ZAC 2000 are registered trademarks of
Network Associates and/or its affiliates in the US and/or other countries. All other registered and unregistered
trademarks in this document are the sole property of their respective owners.
LICENSE AGREEMENT
NOTICE TO ALL USERS: CAREFULLY READ THE FOLLOWING LEGAL AGREEMENT
("AGREEMENT"), FOR THE LICENSE OF SPECIFIED SOFTWARE ("SOFTWARE") BY NETWORK
ASSOCIATES, INC. ("McAfee"). BY CLICKING THE ACCEPT BUTTON OR INSTALLING THE
SOFTWARE, YOU (EITHER AN INDIVIDUAL OR A SINGLE ENTITY) CONSENT TO BE BOUND BY
AND BECOME A PARTY TO THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS
OF THIS AGREEMENT, CLICK THE BUTTON THAT INDICATES THAT YOU DO NOT ACCEPT THE
TERMS OF THIS AGREEMENT AND DO NOT INSTALL THE SOFTWARE. (IF APPLICABLE, YOU
MAY RETURN THE PRODUCT TO THE PLACE OF PURCHASE FOR A FULL REFUND.)
1. License Grant. Subject to the payment of the applicable license fees, and subject to the terms and
conditions of this Agreement, McAfee hereby grants to you a non-exclusive, non-transferable right
to use one copy of the specified version of the Software and the accompanying documentation (the
"Documentation"). You may install one copy of the Software on one computer, workstation,
personal digital assistant, pager, "smart phone" or other electronic device for which the Software
was designed (each, a "Client Device"). If the Software is licensed as a suite or bundle with more
than one specified Software product, this license applies to all such specified Software products,
subject to any restrictions or usage terms specified on the applicable price list or product packaging
that apply to any of such Software products individually.
a. Use. The Software is licensed as a single product; it may not be used on more than one Client
Device or by more than one user at a time, except as set forth in this Section 1. The Software is "in
use" on a Client Device when it is loaded into the temporary memory (i.e., random-access
memory or RAM) or installed into the permanent memory (e.g., hard disk, CD-ROM, or other
Issued October 2000 / McAfee VirusScan Wireless

storage device) of that Client Device. This license authorizes you to make one copy of
the Software solely for backup or archival purposes, provided that the copy you make
contains all of the Software’s proprietary notices.
b. Server-Mode. You may use the Software on a Client Device as a server ("Server") within a
multi-user or networked environment ("Server-Mode") only if such use is permitted in the
applicable price list or product packaging for the Software. A separate license is required for each
Client Device or "seat" that may connect to the Server at any time, regardless of whether such
licensed Client Devices or seats are concurrently connected to, accessing or using the Software.
Use of software or hardware that reducesthe number of Client Devicesor seats directlyaccessing
or utilizing the Software (e.g., "multiplexing" or "pooling" software or hardware) does not reduce
the number of licenses required (i.e., the required number of licenses would equal the number of
distinct inputs to the multiplexing or pooling software or hardware "front end"). If the number
of Client Devices or seats that can connect to the Software can exceed the number of licenses you
have obtained, then you must have a reasonable mechanism in place to ensure that your use of
the Software does not exceed the use limits specified for the licenses you have obtained. This
license authorizes you to make or download one copy of the Documentation for each Client
Device or seat that is licensed, provided that each such copy contains all of the Documentation’s
proprietary notices.(i.e., the required number of licenses would equal the number of distinct
inputs to the multiplexing or pooling software or hardware "front end"). If the number of Client
Devices or seats that can connect to the Software can exceed the number of licenses you have
obtained, then you must have a reasonable mechanism in place to ensure that your use of the
Software does not exceed the use limits specified for the licenses you have obtained. This license
authorizes you to make or download one copy of the Documentation for each Client Device or
seat that is licensed, provided that each such copy contains all of the Documentation’s proprietary
notices.
c. VolumeLicenses.If the Software is licensed with volume license terms specified in the applicable
price list or product packaging for the Software, you may make, use and install as many
additional copies of the Software on the number of Client Devices as the volume license
authorizes. You must have a reasonable mechanism in place to ensure that the number of Client
Devices on which the Software has been installed does not exceed the number of licenses you
have obtained. This license authorizes you to make or download one copy of the Documentation
for each additional copy authorized by the volume license, provided that each such copy contains
all of the Documentation’s proprietary notices.
2. Term. This Agreement is effective for an unlimited duration unless and until earlier terminated as
set forth herein. This Agreement will terminate automatically if you fail to comply with any of the
limitations or other requirements described herein. Upon any termination or expiration of this
Agreement, you must destroy all copies of the Softwareand the Documentation. You may terminate
this Agreement at any point by destroying all copies of the Software and the Documentation.
3. Updates. For the time period specified in the applicable price list or product packaging for the
Software you are entitled to download revisions or updates to the Software when and as McAfee
publishes them via its electronic bulletin board system, website or through other online services.
For a period of ninety (90) days from the date of the original purchase of the Software, you are
entitled to download one (1) revision or upgrade to the Software when and as McAfee publishes it
via its electronic bulletin board system, website or through other online services. After the specified
time period, you have no further rights to receive any revisions or upgrades without purchase of a
new license or annual upgrade plan to the Software.
4. Ownership Rights. The Software is protected by United States copyright laws and international
treaty provisions. McAfee and its suppliers own and retain all right, title and interest in and to the
Software, including all copyrights, patents, trade secret rights, trademarks and other intellectual
property rights therein. Your possession, installation, or use of the Software does not transfer to you
any title to the intellectual property in the Software, and you will not acquire any rights to the
Software except as expressly set forth in this Agreement. All copies of the Software and
Documentation made hereunder must contain the same proprietary notices that appear on and in
the Software and Documentation.
QuickStart Guide iii

5. Restrictions. You may not rent, lease, loan or resell the Software. You may not permit
third parties to benefit from the use or functionality of the Software via a timesharing,
service bureau or other arrangement, except to the extent such use is specified in the
applicable list price or product packaging for the Software. You may not transfer any of
the rights granted to you under this Agreement. You may not reverse engineer,
decompile, or disassemble the Software, except to the extent the foregoing restriction is
expressly prohibited by applicable law. You may not modify, or create derivative works
based upon, the Software in whole or in part. You may not copy the Software or
Documentation except as expressly permitted in Section 1 above. You may not remove
any proprietary notices or labels on the Software. All rights not expressly set forth
hereunder are reserved by McAfee. McAfee reserves the right to periodically conduct
audits upon advance written notice to verify compliance with the terms of this
Agreement.
6. Warranty and Disclaimer
a. Limited Warranty. McAfee warrants that for sixty (60) days from the date of original
purchase the media (e.g., diskettes) on which the Software is contained will be free from
defects in materials and workmanship.
b. Customer Remedies. McAfee’s and its suppliers’ entire liability and your exclusive
remedy for any breach of the foregoing warranty shall be, at McAfee’s option, either (i)
return of the purchase price paid for the license, if any, or (ii) replacement of the
defective media in which the Software is contained. You must return the defective
media to McAfee at your expense with a copy of your receipt. This limited warranty is
void if the defect has resulted from accident,abuse, or misapplication. Any replacement
media will be warranted for theremainder ofthe original warranty period. Outside the
United States, this remedy is not available to the extent McAfee is subject to restrictions
under United States export control laws and regulations.
c. Warranty Disclaimer. Except for the limited warranty set forth herein, THE
SOFTWARE IS PROVIDED "AS IS." TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, MCAFEE DISCLAIMS ALL WARRANTIES, EITHER EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NONINFRINGEMENT WITH RESPECT TO THE SOFTWARE AND THE
ACCOMPANYING DOCUMENTATION. YOU ASSUME RESPONSIBILITY FOR
SELECTING THE SOFTWARE TO ACHIEVE YOUR INTENDED RESULTS, AND FOR
THE INSTALLATION OF, USE OF, AND RESULTS OBTAINED FROM THE
SOFTWARE. WITHOUT LIMITING THE FOREGOING PROVISIONS, MCAFEE
MAKES NO WARRANTY THAT THE SOFTWARE WILL BE ERROR-FREE OR FREE
FROM INTERRUPTIONS OR OTHER FAILURES OR THAT THE SOFTWARE WILL
MEET YOUR REQUIREMENTS. SOME STATES AND JURISDICTIONS DO NOT
ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU. The foregoing provisions shall be enforceable to the
maximum extent permitted by applicable law.
iv VirusScan Wireless

7. Limitation of Liability. UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL
THEORY, WHETHER IN TORT, CONTRACT, OR OTHERWISE, SHALL MCAFEE OR
ITS SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY
INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY
CHARACTER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF
GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR FOR
ANY AND ALL OTHER DAMAGES OR LOSSES. IN NO EVENT WILL MCAFEE BE
LIABLE FOR ANY DAMAGES IN EXCESS OF THE LIST PRICE MCAFEE CHARGES
FOR A LICENSE TO THE SOFTWARE, EVEN IF MCAFEE SHALL HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION OF
LIABILITY SHALL NOT APPLY TO LIABILITY FOR DEATH OR PERSONAL INJURY
TO THE EXTENT THAT APPLICABLE LAW PROHIBITS SUCH LIMITATION.
FURTHERMORE, SOME STATES AND JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THIS LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU. The foregoing
provisions shall be enforceable to the maximum extent permitted by applicable law.
8. United StatesGovernment.The Software andaccompanying Documentation are deemed
to be "commercial computer software" and "commercial computer software
documentation," respectively, pursuant to DFAR Section 227.7202 and FAR Section
12.212, as applicable. Any use, modification, reproduction, release, performance, display
or disclosure of the Software and accompanying Documentation by the United States
Government shall be governed solely by the terms of this Agreement and shall be
prohibited except to the extent expressly permitted by the terms of this Agreement.
9. Export Controls. Neither the Software nor the Documentation and underlying
information or technology may be downloaded or otherwise exported or re-exported (i)
into (or to a national or resident of ) Cuba, Iran, Iraq, Libya, North Korea, Sudan, Syria or
any other country to which the United States has embargoed goods; or (ii) to anyone on
the United States Treasury Department’s list of Specially Designated Nations or the
United States Commerce Department’s Table of Denial Orders. By downloading or using
the Software you are agreeing to the foregoing and you are certifying that you are not
located in, under the control of, or a national or resident of any such country or on any
such list.
IN ADDITION, YOU SHOULD BE AWARE OF THE FOLLOWING: EXPORT OF THE
SOFTWARE MAY BE SUBJECT TO COMPLIANCE WITH THE RULES AND
REGULATIONS PROMULGATED FROM TIME TO TIME BY THE BUREAU OF
EXPORT ADMINISTRATION, UNITED STATES DEPARTMENT OF COMMERCE,
WHICH RESTRICT THE EXPORT AND RE-EXPORT OF CERTAIN PRODUCTS AND
TECHNICAL DATA. IF THE EXPORT OF THE SOFTWARE IS CONTROLLED UNDER
SUCH RULES AND REGULATIONS, THEN THE SOFTWARE SHALL NOT BE
EXPORTED OR RE-EXPORTED, DIRECTLY OR INDIRECTLY, (A) WITHOUT ALL
EXPORT OR RE-EXPORT LICENSES AND UNITED STATES OR OTHER
GOVERNMENTAL APPROVALS REQUIRED BY ANY APPLICABLE LAWS, OR (B) IN
VIOLATION OF ANY APPLICABLE PROHIBITION AGAINST THE EXPORT OR
RE-EXPORT OF ANY PART OF THE SOFTWARE.
QuickStart Guide v

SOME COUNTRIES HAVE RESTRICTIONS ON THE USE OF ENCRYPTION WITHIN
THEIR BORDERS, OR THE IMPORT OR EXPORT OF ENCRYPTION EVEN IF FOR
ONLY TEMPORARY PERSONAL OR BUSINESS USE. YOU ACKNOWLEDGE THAT
THE IMPLEMENTATION AND ENFORCEMENT OF THESE LAWS IS NOT ALWAYS
CONSISTENT AS TO SPECIFIC COUNTRIES. ALTHOUGH THE FOLLOWING
COUNTRIES ARE NOT AN EXHAUSTIVE LIST THERE MAY EXIST RESTRICTIONS
ON THE EXPORTATION TO, OR IMPORTATION OF, ENCRYPTION BY: BELGIUM,
CHINA (INCLUDING HONG KONG), FRANCE, INDIA, INDONESIA, ISRAEL,
RUSSIA, SAUDI ARABIA, SINGAPORE, AND SOUTH KOREA. YOU
ACKNOWLEDGE IT IS YOUR ULTIMATE RESPONSIBILITY TO COMPLY WITH ANY
AND ALL GOVERNMENT EXPORT AND OTHER APPLICABLE LAWS AND THAT
MCAFEE HAS NO FURTHER RESPONSIBILITY AFTER THE INITIAL SALE TO YOU
WITHIN THE ORIGINAL COUNTRY OF SALE.
10.High Risk Activities. The Software is not fault-tolerant and is not designed or intended
for use in hazardous environments requiring fail-safe performance, including without
limitation, in the operation of nuclear facilities, aircraft navigation or communication
systems, air traffic control, weapons systems, direct life-support machines, or any other
application in which the failure of the Software could lead directly to death, personal
injury, or severe physical or property damage (collectively, "High Risk Activities").
McAfee expressly disclaims any express or implied warranty of fitness for High Risk
Activities.
11.Miscellaneous. This Agreement is governed by the laws of the United States and the State
of California, without reference to conflict of laws principles. The application of the
United Nations Convention of Contracts for the International Sale of Goods is expressly
excluded. This Agreement sets forth all rights for the user of the Software and is the entire
agreement between the parties. This Agreement supersedes any other communications
with respect to the Software and Documentation. This Agreement may not be modified
except by a written addendum issued by a duly authorized representative of McAfee. No
provision hereof shall be deemed waived unless such waiver shall be in writing and
signed by McAfee or a duly authorized representative of McAfee. If any provision of this
Agreement is held invalid, the remainder of this Agreement shall continue in full force
and effect. The parties confirm that it is their wish that this Agreement has been written
in the English language only.
12.McAfee Customer Contact. If you have any questions concerning these terms and
conditions, or if you would like to contact McAfee for any other reason, please call (972)
308-9960, or write: McAfee Software, 3965 Freedom Circle, Santa Clara, California 95054.
http://www.mcafeehelp.com.
Statements made to you in the course of this sale are subject to the Year 2000 Information
and Readiness Disclosure Act (Public Law 105-271). In the caseof a dispute, this Act may
reduce your legal rights regarding the use of any statements regarding Year 2000
readiness, unless otherwise specified in your contract or tariff.
vi VirusScan Wireless

QuickStart Guide vii
Table of Contents
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
About VirusScan Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
About handheld devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
About data synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
About DAT files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Installing VirusScan Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Organization of this QuickStart Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Contacting McAfee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Chapter 2. VirusScan for Palm OS® . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
About Palm OS® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Starting Palm AV components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Available options on the device component . . . . . . . . . . . . . . . . . . . . . . . . . .18
Available options on the PC component . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
What to Scan options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
When to Scan options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Other options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Updating Palm OS® anti-virus DAT files . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Removing VirusScan Wireless for Palm OS® components . . . . . . . . . . . . . .22
Anti-virus alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Chapter 3. VirusScan for Windows® CE® and Pocket PC . . . . . . . . . . .23
About Windows® CE® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
About Pocket PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Available options on the PC component . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
What to Scan options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
When to Scan options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Other options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Updating Windows® CE® or Pocket PC anti-virus DAT files . . . . . . . . . . . . .25
Anti-virus alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Table of Contents
viii VirusScan Wireless
Chapter 4. VirusScan for Symbian’s EPOC . . . . . . . . . . . . . . . . . . . . . . .27
About EPOC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Available options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
What to Scan options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
When to Scan options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Other options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Updating Symbian anti-virus DAT files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Anti-virus alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Chapter 5. When a virus is detected . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Appendix A. Product Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
How to Contact McAfee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Customer service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Support via the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Telephone support numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

QuickStart Guide ix
Table of Contents

Table of Contents
x VirusScan Wireless

1
QuickStart Guide 11
1Introduction
As the demand for handheld devices continue to grow, it carries with it, the
threat of compromising your data against viruses especially whenever you
exchange information between your PC and your handheld device.
About VirusScan Wireless
VirusScan Wireless is an application designed to protect your data by
scanning the files on your handheld device everytime a data exchange or
update isperformed withyourcomputer. Itprotectsyoursystem fromviruses
that may have been placed on your handhelddevice duringthe use of features
such as infrared transfers and wireless transactions.
While VirusScan Wireless protects your handheld device from any virus
threats, it is recommended that you also have an anti-virus application
installed on your desktop computer like McAfee VirusScan.
For information on McAfee VirusScan, you can visit
www.mcafee-at-home.com
About handheld devices
Handheld devices that are currently available in the market today are
primarily designed as a more convenient alternative in storing and retrieving
information such as personal activities, people’s addresses, telephone
numbers, appointments, expenses, etc.
Either at work or at home, you can easily keep track of records in all of these
areas bysimply using your handheld device. You can even setan alarm toalert
you of important meetings, events, or tasks to do during the day, week or
month. Figure 1-1 shows an example of a handheld device.

Introduction
12 VirusScan Wireless
Figure 1-1. Handheld device
One of its features is the option to synchronize data between your handheld
device and your computer. This is an effective way of backing up your
information as well as sharing it between your handheld device and PC. For
more information on this feature, see “About data synchronization” on
page 13.
VirusScan Wirelesssupports most typesofhandheld devicesusing Palm OS®,
Pocket PC, Windows® CE®, and EPOC operating systems (see table below).
Table 1-1. Examples of handheld devices that VirusScan Wireless supports
Operating system Handheld device Manufacturer
Palm OS® • Palm™ Handheld
• Palm™ VII Series
• Palm™ V Series
• Palm™ III Series
Palm, Inc.
• Visor™ HandSpring
Pocket PC • E-115 Casio
• iPAQ H3600 Series Compaq
• PPT 2700 Series Symbol Technologies
Windows® CE® • PenCentral 130 Fujitso
• HPW-600 ET Hitachi

QuickStart Guide 13
Introduction
About data synchronization
Data synchronization is a standard feature of most handheld operating
systems wherein information or records are synchronized between a
handheld device and a regular PC. This feature has been commonly known,
depending on the type of device you are using as: HotSync® for Palm OS
devices; ActiveSync for Pocket PC’s and Windows CE; and Psion
Synchronizer for EPOC devices.
As an example, if you add a new entry on your handheld devices' Address
List, this new entry is automatically added into the PC platform after
performing a data synchronization operation. To reduce the time it takes to
complete the synchronization of data on both platforms, it only changes the
data that has been modified, updated or added. (See Figure 1-2)
Figure 1-2. Example of a data synchronization procedure in progress
during a HotSync® operation of a Palm OS® handheld device
As shown in Figure 1-2, in performing a data exchange operation, a data
synchronization manager (e.g., HotSync Manager, ActiveSync or Psion
Synchronizer) must be running. This is the application that makes the data
synchronization operation possible. It monitors your computer and responds
to any data synchronization-related command when initiated from the
handheld device.
• WorkPad z50 IBM
EPOC • Psion Series 5MX Psion PLC
Table 1-1. Examples of handheld devices that VirusScan Wireless supports
Operating system Handheld device Manufacturer

Introduction
14 VirusScan Wireless
NOTE: Depending on the operating system on your handheld device,
see the system requirements in the succeeding chapters to find out what
type and version of data synchronization manager (e.g., HotSync
Manager, ActiveSync) you must have to be able to use VirusScan
Wireless.
About DAT files
Virus signature files, also known as DAT files, contain up-to-date virus
signatures and other information that McAfee VirusScan Wireless uses to
protect your handheld device against thousands of computer viruses in
circulation. Refer to the succeeding chapters on how to update DAT files
depending on what type operating system is running on your handheld
device (i.e., Palm OS®, Pocket PC, Windows® CE®, EPOC).
NOTE: If you have the McAfee VirusScan for Windows on your
computer, you must still update the DAT files for VirusScan Wireless
separately.
Installing VirusScan Wireless
The system requirements and recommendations for VirusScan Wireless
depends on the type of operating system you have on your handheld device.
Refer to the following sections in the succeeding chapters:
• Palm OS® “System Requirements” on page 17.
• Windows® CE® and Pocket PC “System Requirements” on page 23.
• Symbian's EPOC “System Requirements” on page 27.
When you begin installation of VirusScan Wireless, the AutoRun program
prompts you to choose a location where you want to install VirusScan
Wireless. You can accept the default location, or type in a new location.
To install VirusScan Wireless
1. Insert the VirusScan Wireless CD into the CD-ROM drive.
The VirusScan Wireless installation window automatically appears.
2. If the VirusScan Wireless installation window does not appear, do the
following:

QuickStart Guide 15
Introduction
a. Click the Start button on your desktop and choose Run.
b. When the Run dialog box appears, click the Browse button and
navigate to your CD-ROM drive’s directory.
c. Select SETUP.EXE, and then click Open.
d. Click OK.
3. Install VirusScan.
4. Follow the instructions displayed in the window to complete the
installation process.
Organization of this QuickStart Guide
This QuickStart Guide is designed to provide you the basic operation of the
VirusScan Wireless, including the systems requirements for use on several
types of handheld devices (i.e., Palm OS, Pocket PC, Windows® CE® and
Symbian).
It also provides an introduction on handheld devices, manufacturers, and the
operating systems behind it.
•Chapter 1, “Introduction.”
This chapter provides information about handheld devices; data
synchronization operation; DAT files; and installing VirusScan Wireless.
•Chapter 2, “VirusScan for Palm OS®.”
This chapter provides information on how VirusSan Wireless works with
handheld devices using Palm® OS® operating system. It also includes the
systems requirements, available functional options and updating
anti-virus DAT files.
•Chapter 3, “VirusScan for Windows® CE® and Pocket PC.”
This chapter provides information on how VirusSan Wireless works with
Pocket PCs and handheld devices using Windows® CE® operating
system. It also includes the systems requirements, available functional
options and updating anti-virus DAT files.
•Chapter 4, “VirusScan for Symbian’s EPOC.”
This chapter provides information on how VirusSan Wireless works with
handheld devices using Symbian’s EPOC operating systems. It also
includes the systems requirements, available functional options and
updating anti-virus DAT files.

Introduction
16 VirusScan Wireless
•Chapter 5, “When a virus is detected.”
This chapter provides information on what options are available for you to
take when VirusScan Wireless detects a virus.
Contacting McAfee
For information on how to contact McAfee, as well as customer service and
technical support guide, refer to Appendix A, “Product Support.”

2
QuickStart Guide 17
2VirusScan for Palm OS®
About Palm OS®
Palm OS® developed by Palm, Inc. is one of the most common types of
operating systems used for handheld computing devices. It is designed
specifically for mobile information management. Through a handheld device,
you can readily access personal or business information synced on at any time,
and importantly, in any location.
One of its important components is HotSync® data conduit synchronization
technology that allows you to exchange information between your handheld
device and your computer. See “About data synchronization” on page 13.
For more information on Palm OS®, you can visit their Web site at
www.palmos.com
VirusScan Wireless for Palm OS® scans yourdevice for viruses before you can
download a virus to your computer. It uses a PC-side component and a
device-side component to scan the device during a HotSync® with the PC.
NOTE: McAfee recently helped uncover the first trojan horse program
for the Palm operating system. While not technically a virus, this
particular trojan horse was capable of deleting applications from Palm
devices.
System Requirements
VirusScan Wireless for Palm OS® will install and run on any IBM PC or
PC-compatible computer equipped with:
• At least 12 MB of hard disk space
• Windows 95, Windows 98, Windows ME, Windows NT or Windows 2000
You must also have HotSync® Manager 3.0 or later. The latest version of
HotSync® is a free download from Palm's site (at www.palm.com). The
device-resident portion is quite simple and should work on any device with
the Palm OS®.

VirusScan for Palm OS®
18 VirusScan Wireless
Starting Palm AV components
Tap the VirusScan Wireless for Palm OS® icon and several option checkboxes
buttons appear on your device. These options are:
• Scan at start of a HotSync
• Scan at end of HotSync
• Scan Applications
• Scan Application Data
• Modified Records Only
• Known File Types Only
• Known Executable Types Only
• Scan Flash Memory
Available options on the device component
The available handheld device component options allow you to customize
how you want VirusScan Wireless to work on the components of your device.
Selecting the option that you need most will help optimize your protection and
scanning time.
NOTE: Changing options on either the device or the PC side component
of the application changes both sides on sync. The only files scanned are
files that go thru the conduit to and from the device.
• Scan at start of a HotSync
This option allows you to scan files at the beginning of the HotSync®.
•ScanatendofaHotSync
This option scans files at the end of the HotSync®.
• Scan Applications
This option allows you to scan your applications.
• Scan Application Data
This option allows you to scan your application data.
• Modified Records Only

QuickStart Guide 19
VirusScan for Palm OS®
This option allows you to only scan data records that have been changed
since the last HotSync® operation.
• Known File Types Only
This option allows you to only scan known database type files.
• Known Executable Code Types Only
This option allows you to only scan known executable type files.
• Scan Flash Memory
This option allows to only scan flash memory of your handheld device to
detect if a virus is present.
NOTE: You can select any combination of the above scanning options.
Available options on the PC component
IMPORTANT:VirusScan Wireless requires that the PC-side component
be installed on the PC that you will sync the handheld device with for full
anti-virus protection. You will not be able to scan your device for viruses
if the PC-side component of VirusScan Wireless is not installed.
The available PC component options allow you to customize how you want
VirusScan Wireless to work. Selecting the option that you need most will help
optimize your protection and scanning time.

VirusScan for Palm OS®
20 VirusScan Wireless
Figure 2-1. VirusScan Wireless for Palm OS® main window
What to Scan options
• Scan Applications
This option allows you to scan your applications transferred to your
device.
• Scan Application Data
This option allows you to scan application data transferred to your device.
• Modified Records Only
This option allows you to only scan data records that have been changed
since the last HotSync® operation transferred to your device.
• Known File Types Only
This option allows you to only scan known database type files transferred
to your device.
• Known Executable Code Types Only
This option allows you to only scan known executable type files transferred
to your device.