MCS edito KSM Series User manual
MCS Micronic Computer Systeme GmbH
Geneststraße 5, Aufgang D, 10829 Berlin –Germany
edito printer KSM
User Manual
Version: 1.1
Release date: 24.4.2019
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Reference: BED0194 Edito printer KSM347 (english)
Document history:
Version
Status
Date
Author
Remarks
1.0
Release
31.5.2016
Wä
1.1
Release
24.4.2019
Wä
edito printer Info-Point
Cleaning the thermal head
Thermal Paper Handling
Paper eject position edito printer KSM347-S/U
printer mounting variations
Adjust tension unit to paper roll position
Copyright:
This manual is the property of MCS. All rights are reserved.
Without the expressed permission of MCS, no part of this manual may be reproduced, processed, copied
or distributed.
Contact:
Technical support: Seiko Instruments
Siemensstraße 9
63263 Neu-Isenburg
Phone: +49 6102 297 100
support@editoprinter.com
edito printer Info-Point
The edito printer Info-Point website will inform you about the current versions of firmware, drivers,
setup-program POSConfig and manuals of the edito printer family.
We strongly recommend you to check the firmware status before using the printer. Update each printer
if necessary. You can request the firmware file (request link) for update from our technical support de-
partment also from this page.
Please use for setup the printer the actual “ePOSConfig” program.
Here is the link.
https://www.seiko-instruments.de/edito-printer/
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Reference: BED0194 Edito printer KSM347 (english)
Contents:
1INTRODUCTION ................................................................................................. 5
2SAFETY PRECAUTIONS ....................................................................................... 5
2.1 Handling precautions ...................................................................................................... 6
2.2 Procedures to take when in trouble .................................................................................. 7
3OPERATING PRECAUTIONS................................................................................. 8
4PREPARATION ................................................................................................. 11
4.1 Optional accessories...................................................................................................... 12
4.2 Overview Part Description.............................................................................................. 13
5Start-up ........................................................................................................... 14
5.1 Install paper roll core to paper arm................................................................................. 14
5.2 Adjust roll core on paper width ...................................................................................... 14
5.3 Attach paper arm.......................................................................................................... 15
5.4 Paper Set arm inclination with horizontal mounting......................................................... 15
5.5 Maximum paper roll radius depends of paper arm position............................................... 16
5.6 Paper width setting on the paper guide .......................................................................... 17
5.7 Setting PAPER NEAR END sensor ................................................................................... 17
5.8 Wiring.......................................................................................................................... 18
5.9 Paper loading (Autoload)............................................................................................... 18
5.10 Adjust tension unit to paper roll position ........................................................................ 19
6Position of buttons and LED .............................................................................. 20
6.1 Button Test ticket & Button paper feed ........................................................................... 20
6.2 LED lamps on the back wall........................................................................................... 20
6.3 Buttons on the bezel ..................................................................................................... 20
6.4 LED display on the bezel................................................................................................ 20
7Determination of the model type ....................................................................... 21
7.1 Overview modules......................................................................................................... 21
7.2 printer model name....................................................................................................... 21
7.3 printer mounting variations............................................................................................ 22
8Parts of the Printer ........................................................................................... 23
8.1 Overview Motor & Sensor Systems ................................................................................. 23
8.2 edito printer KSM without Output control ....................................................................... 23
8.3 Paper Output Module.................................................................................................... 24
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Reference: BED0194 Edito printer KSM347 (english)
8.4 Presenter & Retract Module ........................................................................................... 25
8.4.1 Retract Function .............................................................................................................................26
8.4.2 Function internal print ....................................................................................................................27
8.4.3 Function Ejection ............................................................................................................................27
8.5 Paper Holder with flex paper channel ............................................................................. 28
8.6 Paper arm .................................................................................................................... 29
8.7 Black mark- und Paper end sensor (LS14&LS5)................................................................ 30
8.8 Paper near end Sensor (LS7) .......................................................................................... 31
8.9 Roller holder................................................................................................................. 31
8.10 Bezel (paper mouth)...................................................................................................... 31
9Connectors ...................................................................................................... 32
9.1 Plug Position ................................................................................................................ 32
9.2 Power supply (X1)......................................................................................................... 32
9.3 Interface USB (X2) ........................................................................................................ 32
9.4 Interface RS232 (X3) ..................................................................................................... 33
9.5 Interface paper near end (X12, X13)............................................................................... 33
9.6 Interface Ethernet (X4) (extension) ................................................................................. 33
9.7 Interface Black mark sensor on paper holder (X16).......................................................... 34
10 Model name, weight and dimensions edito printer KSM ...................................... 34
10.1 Model name and weight................................................................................................ 34
10.2 Sideview ...................................................................................................................... 35
10.3 Paper eject position edito printer KSM347-S/U................................................................ 36
10.4 View up and down........................................................................................................ 37
10.5 Mounting plate............................................................................................................. 38
11 Technical specifications..................................................................................... 39
11.1 General........................................................................................................................ 39
11.2 Interface ...................................................................................................................... 39
11.3 Memory ....................................................................................................................... 39
11.4 Printer unit ................................................................................................................... 40
11.5 Thermal paper .............................................................................................................. 42
11.5.1 Setting the print density..................................................................................................................43
11.6 Power consumption ...................................................................................................... 44
11.7 General environment..................................................................................................... 44
11.8 Standards, certification and certificate of conformity ........................................................ 44
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Reference: BED0194 Edito printer KSM347 (english)
1INTRODUCTION
This manual describes how to handle edito KSM thermal printers (hereinafter referred to as printer),
specified AC adapters, specified AC cables, and other accessories.
Read through the "2. SAFETY PRECAUTIONS" and "3. OPERATING PRECAUTIONS" carefully before
using the printer, and handle it safely and properly.
Keep this manual in a place where it can be accessed quickly.
2SAFETY PRECAUTIONS
In this SAFETY PRECAUTIONS, the following symbols are used to ensure safe and proper use of products
and prevent from damaging devices.
DANGEROUS
Failure to follow the instructions marked with this symbol could result in se-
vere personal injury or death.
CAUTION
Failure to follow the instructions marked with this symbol could result in mi-
nor personal injury or property damage.
About symbols
The symbol indicates information which you should pay attention to (including danger
and warnings).
The symbol indicates information about prohibited procedures.
indicates "Disassembly is prohibited."
The symbol indicates information about obligated or instructed procedures.
indicates "Unplug the power plug from an outlet."
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Reference: BED0194 Edito printer KSM347 (english)
2.1 Handling precautions
DANGEROUS
If following instructions are not followed, this leads to fire, electric shock or to an accident.
Do not insert any foreign objects such as a piece of metal or any liquid into the products.
Do not touch the metal parts of the terminal, AC plug, and DC plug.
To avoid short circuits, prevent terminals of the products, AC plug, and DC plug from touching
any conductor such as metal.
Take care not to spill liquid on the products.
Do not touch the products with wet hand.
Do not disassemble or reconstruct the power supply.
Use the printer only with specified AC adapter and AC cable.
Do not use an AC adapter with an Output voltage other than specified
Keep the AC plug and the DC plug away from dust and metal objects.
Make sure the AC plug and DC plug are securely plugged in when using the products.
Do not destroy the AC cable, AC plug, and DC plug.
Do not bend, pull, or twist the AC cable forcibly or place heavy staff on them.
Be sure to observe the following instructions. Failure to follow the instructions may lead to fire,
electric shock, or accident.
Be sure to use only in countries where the products meet the regulations.
Using non-compliant products may endanger the safety of products or be considered against
regulations.
Be sure to hold the plug when unplugging AC cable from an outlet.
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Reference: BED0194 Edito printer KSM347 (english)
2.2 Procedures to take when in trouble
Follow the instructions in the cases below. Failure to follow the instructions may lead to fire, electric
shock, or accident.
In the following cases you switch off the electricity supply and you pull the power supply unit
from the outlet:
◆Abnormal status continues.
◆The printer is giving off an unusual smell, smoke, excessive heat, or an unusual noise.
◆A piece of metal, water, or other foreign objects get into the printer.
◆Case is broken.
When AC cable is damaged, unplug the AC plug from an outlet. Do not use a damaged AC
cable.
CAUTION
Observe the following instructions. Failure to follow the instructions may lead to fire, electric shock,
or accident.
Turn the power off and unplug the AC plug from an outlet when not in use for a long time
or before maintenance.
Do not use or store the products in the following locations:
◆Locations exposed to direct sunlight or high temperature.
◆Locations exposed to high humidity, a lot of dust, and liquid.
◆Locations subject to strong vibration or unstable locations.
Do not cover the products with cloth when in use.
Do not touch the thermal head immediately after printing because it gets hot. Be sure to
allow it to cool down before clearing a paper jam or cleaning its head.
The auto cutter printer has an exposed cutter blade in the paper outlet. Do not insert fingers
into printer.
Avoid touching the exposed blade while the printer cover is open.
Keep loose objects such as long hair away from the printer while the printer operates. When
they fall into the printer, it may cause personal injury or damage the printer.
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Reference: BED0194 Edito printer KSM347 (english)
3OPERATING PRECAUTIONS
Follow the precautions below to use the printer properly in order to deliver and maintain the full perfor-
mance of the printer.
Using the Printer
◆Be careful not to drop or bump the printer on a hard surface.
◆DO NOT install the printer in direct sunlight.
Be careful about the ambient temperature and humidity. Suitable environment for the use of the
printer is as follows:
Range of the temperature: -20 °C bis 70 °C
Range of the humidity:: non condensing 10 % RH bis 85 % RH
Refer to the technical reference for the certifiable humidity range at each temperature.
◆DO NOT install the printer near devices that generate strong electromagnetic fields such as a copy
machine motor.
◆DO NOT install the printer in a location that is subject to corrosive gas or siloxane and so on.
◆DO NOT connect the AC adapter or the AC cable to the same outlet with devices that generate
noise.
◆DO NOT open the paper cover during printing or cutting.
◆DO NOT connect or disconnect the interface cable during printing or transmission. DO NOT touch
the connectors of the interface cable during printing.
◆Turn the power off when not in use.
In addition, when the printer is not used for a long time, unplug the AC plug from an outlet, and
set thermal paper to protect the platen.
◆Clean the printer case using soft, lint-free cloth. DO NOT use alcohol or other solvent.
◆Before using, always clean the terminals using a dry, soft, lint-free cloth. When the terminals are
dirty, it may cause contact failure.
◆DO NOT touch the thermal head directly. Doing so may result in poor quality due to the dirt
or damage by the static electricity.
◆DO NOT use the thermal head when it is wet. Doing so may damage the printer.
◆When you cleaning the thermal head, wipe the thermal head with a cotton swab or other soft
material.
◆The AC adapter may get hot when in use. This is normal and is not a malfunction.
◆Using the printer under low temperature environment or printing at a high print rate might cause
unclear printing or generate loud sound. This is not a failure in the printer, but an inherent paper
phenomenon.
◆When handling the printer, be aware of static electricity. When the static electricity is discharged,
this could cause a USB communication failure. When this problem occurs, disconnect the USB
connector that is connected to the host device and wait a few seconds before connecting it again.
◆DO NOT print without the thermal paper is correct inside the print engine.
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Reference: BED0194 Edito printer KSM347 (english)
◆DO NOT drop or insert any foreign objects such as a clip, a pin, or a screw in the internal parts or
slot of the printer.
◆DO NOT drop any liquid or spray a solvent to the printer.
◆NEVER push the switch on the operation panel using sharp object such as pen tip.
◆DO NOT use two or more thermal papers which are taped together.
◆NEVER pull out the thermal paper when the thermal paper is set.
◆Make sure not to injure your body or other objects by the plate edge.
◆Unplug the DC plug or AC plug from an outlet when something goes wrong with the printer.
◆NEVER disassemble the printer without a serviceman.
◆Be careful not to get your fingers or hands caught in the printer when opening or closing the paper
cover.
◆In order to ensure the function and the safety of the product, be sure to observe the installation
direction.
◆DO NOT connect the RJ connector to a phone line.
◆NEVER connect a USB cable to the RJ connector.
◆As the plated sheet steel is used in the printer, the edge face might rust.
◆Opening and closing the flap just above the green unlocking button
Thermal Paper Handling
◆DO NOT gluing the thermal paper at the paper core.
◆Store the thermal paper in a cool, dry, and dark place.
◆DO NOT rub the thermal paper with hard objects.
◆DO NOT leave the thermal paper near organic solvents.
◆DO NOT allow plastic film, erasers, or adhesive tape to touch the thermal paper for long periods.
◆DO NOT stack the thermal paper with diazo copies immediately after copying.
◆DO NOT use chemical glue.
◆If you insert in the printer only a piece of thermal-paper instead a paper roll, tear of the end of the
paper more or less precisely with a scissors on 90° to the paper-edge. Otherwise it is possible, the
paper-end sensor is recognizes paper-end, but paper is fixed left or right side from platen inside
printer and presenter wheels are not able to move the paper outside (only Presenter and Retractor
models)
◆Always use the specified thermal paper. See “11.5 Thermal paper" for details.
Precautions on Discarding
When discarding used printers, discard them according to the disposal regulations and rules of each
respective district.
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Reference: BED0194 Edito printer KSM347 (english)
Cleaning the thermal head
The thermal head should be cleaned from time to time, to keep the surface of the thermal-head-line free
from paper dust and other particles (e.g. small paper snippets) to get a good heat transfer from heat
elements to the paper.
Especially, if you have small vertical white or grey lines in your printout and at the test-print list is written
“defect dots: 0” (electric defect dots). Then you should perform this procedure.
1. Switch off 24V power supply for the printer
2. Open the thermal head flap of the printer with the green unlock button (Figure 1-3).
3. Remove inserted paper from printer.
4. If the case, you have paper snippets in this area of printer, remove careful this parts.
5. Clean the heat elements using a cotton swab dipped in ethyl alcohol or isopropyl alcohol (Figure
4-6).
6. Remove all foreign parts from inside the printer.
7. Close the thermal head flap after the alcohol has dried completely.
Precautions for cleaning the thermal head:
Do not clean the thermal head immediately after printing, because the temperature of the ther-
mal head and its peripherals rises very high during and immediately after printing.
Do not touch the thermal head with your finger, because of possible hot surface.
Clean the thermal head only with open head flap.
Do not use sandpaper, a cutter or knife or anything with may damage the heat elements for
cleaning
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Reference: BED0194 Edito printer KSM347 (english)
4PREPARATION
When you open the carton, make sure it contains the printer and its accessories.
There are also models which contain additional module:
Keep the packaging and packaging materials for future transport or for long term storage.
Quick Start guide
(one sheet)
Paper arm & holder
(paper arm with roller holder)
Modul flex paper channel
(paper guide with tension unit)
edito printer KSM
Depending on the model mounted with:
Modul flex paper channel
Paper arm & holder
Output Control
Presenter
Presenter & retract
)
hex-wrench
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Reference: BED0194 Edito printer KSM347 (english)
4.2 Overview Part Description
Bezel
LED green
illuminated
Button test ticket
Button paper feed
flap
Sensor
PAPER NEAR END
unlock button
Printhead flap
Roll core paper
Status LED red
plug connections:
oSensor PAPER NEAR END
o24V DC power supply
oUSB
oEthernet
oRS232
oButton test ticket
oButton paper feed
oPAPER NEAR END Sensor
Status LED
oLED2
oLED1
(see edito printer
KSM programming
manual LEDs)
Paper output
Paper input
guide
Paper arm
adjustment
Paper width adjustment
roll core
roll core positions from paper
Paper arm
adjustment
Paper width
adjustment
Paper input guide
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Reference: BED0194 Edito printer KSM347 (english)
5Start-up
5.1 Install paper roll core to paper arm
Mount the axis according to your paper roll outer diameter.
5.2 Adjust roll core on paper width
Slide the paper core in the paper roll. Fix the paper core through the inside screw
Axis of paper roll core
Diameter of the
paper roll >130mm
Diameter of the
Paper roll ≤130mm
Diameter of
the Paper roll
Fixation screw
Paper core
Paper roll
The increase in the paper core
must point upwards
! Thermo-sensitive layer outside!
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Reference: BED0194 Edito printer KSM347 (english)
5.3 Attach paper arm
The paper arm is separately in the package and must be attached to the paper guide on the two screws.
The paper arm can be mounted on the paper guide left or right. This makes it possible to insert the
paper roll from the left or right.
5.4 Paper Set arm inclination with horizontal mounting
The angle should be selected depending on the maximum diameter of paper. At maximum diameter of
paper, the paper roll should have> 5 mm distance to the ground. The angle is determined by the at-
tachment of a screw. Slightly loosen - adjust angle and screws again.
Mounting via 2 screws
Screws with internal hexagonal bar
DIN 912 - ISO 4762
>5mm at maximum diameter of the paper roll
angle attachment
Screws with internal hexagonal bar
DIN 912 - ISO 4762
1. Loosen the screw slightly
2. Setting fixing angle
3. Tighten screw
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Reference: BED0194 Edito printer KSM347 (english)
5.5 Maximum paper roll radius depends of paper arm position
Additional information about position paper
roll on the paper arm.
Mounting surface also behind
printer on paper roll position
Arm position
Paper roll
Position A
Paper roll
Position B
1
40mm
40mm
2
70mm
90mm
3
80mm
95mm
4
45 mm
45mm
5
-
-
6
-
-
7
-
-
Free area under the paper
roll
Arm position
Paper roll
Position A
Paper roll
Position B
1
40mm
40mm
2
70mm
90mm
3
80mm
110mm
4
90mm
110mm
5
85mm
110mm*
6
70mm*
95mm*
7
60mm*
75mm*
>5mm at maximum radius of the paper roll
1
2
3
4
5
6
7
Arm position
Paper roll
Position A
Paper roll
Position B
Range of
connectors
Range of
connectors
Mounting surface
Mounting surface
*If the lower range used for the paper roll, it is optionally possible to switch the spring ten-
sion in the unit. Thus, the tension unit obtains its effect, the paper of large diameter should
not be inserted vertically. An angle of 30-45 ° is recommended. Request information.
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Reference: BED0194 Edito printer KSM347 (english)
5.6 Paper width setting on the paper guide
About a screw in the center the paper guide is adjusted. Loosen the screw only about a half turn.
Important: Do not remove this screw completely!
Load paper and the slot to the paper width a-judge. The paper should have about 0.5mm play on each
side.
5.7 Setting PAPER NEAR END sensor
Rollendurchmesser
130
Screw to adjust the paper width
1. Loosen the screw slightly
3. Tighten screw
2. Set to paper width
2. Set to paper width
Positioning by moving arm on
the paper
Sensor
Paper near end
! Thermo-sensitive layer outer side of paper roll!
Black mark located
at inner side of pa-
per roll
Do not push the sensor too near the inner
core of paper roll. The core of the paper
roll could false triggering.
The sensor PAPER NEAR END can addi-
tionally fixed with a screw.
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Reference: BED0194 Edito printer KSM347 (english)
5.8 Wiring
If the printer edito KSM 347x is supplied separately, note the nominal value of the input voltage for the
edito printer KSM 347x, see under point 11.6 Power.
If you use a power source, observe the compliance with the safety standards and EMC regulations.
5.9 Paper loading (Autoload)
Make sure the Print head flap is closed and the printer is connected to power source. Make also sure,
the complete paper channel is free, so paper can load automatically into the printer. If after power on,
the green and red LED’s in bezel are lightning, then are the printer is ready for load the paper. Shift the
new thermal paper roll over the paper core (1). The sensitive layer of paper must be the outside roll
layer. Make sure the paper roll cannot fall from the paper axis (plastic paper roll core is in the right
position). Cut with a scissors the end of the paper and push the paper smoothly from back side in the
slot at the flex paper channel (2). The printer motor will turn on and feed the paper in the printer. The
printer will print “edito”, cut the paper and depends of model, the paper will be presented or comes
out to the bezel. If red LED was also lightning (no paper inside) red LED is switched off (refer program-
ming manual). If printer feed not the paper immediately, please remove the paper from flex paper chan-
nel and try it again to push the paper in the printer. If only green LED’s are lightning after paper load,
the printer is ready for use.
Power
230V AC
Power supply
230V/24DC 90W
PC
Controller
PAPER NEAR END connec-
tion left or right
1
For connect power on the
printer, first connect the printer
with the power supply and after
this, turn on the power supply.
Power supply
24VDC ±5%
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Reference: BED0194 Edito printer KSM347 (english)
5.10 Adjust tension unit to paper roll position
The tension unit separate by start of printing the first inertia torque of a bigger paper roll from the
printing unit (by using a spring). This is important to get a good print quality. Default setting is the paper
comes from the top. If the paper comes from bottom, the tension unit must be adjusted (working direc-
tion is the opposite).
The tension unit is the up and down moving part, located on the flex paper channel, with the paper
input guide.
For change working direction, please use following instructions:
1. Disconnect the paper near end cable from printer.
2. Remove the center-screw at the bottom of the printer. (Use a nut driver with 5,5mm).
3. Remove the screw in the middle of the channel for fixing the sensorcable ( mark and paper end),
so cable is more free (It is not necessary to open the printer body).
4. Shift the complete flex paper channel some centimeters backside. (Be aware of sensor cable)
5. Use a small tool to shift the spring from top to down position or the opposite way (see pictures).
6. Do this on both sides of the paper-holder and use the same position (up or down)
7. Shift the complete flex paper channel back in the printer body.
8. Place the center-screw at the bottom of the printer and fix this screw correctly, so the paper
channel with paper-holder is fixed very well.
9. Mount the screw in the middle of the channel for fixing the sensorcable ( mark and paper end ).
10. Connect the paper near end cable at the printer
11. Check the proper function of tension unit in case of direction and by view of the tension.
fixing screw sensor-cable
[3] [9] (Philips)
edito bottom view
Center screw [2] [8]
Tool to open center screw
Nut driver (5,5 mm)
[4] [7]
[5]
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Reference: BED0194 Edito printer KSM347 (english)
6Position of buttons and LED
6.1 Button Test ticket & Button paper feed
The buttons are reached from the rear and front side.
6.2 LED lamps on the back wall
Status is indicated by two LEDs on the back wall of the printer. Status description from all LEDs (also
LAN) is described in the Programming Manual. (see Edito printer KSM programming manual LEDs)
6.3 Buttons on the bezel
The bezel has two countersunk buttons.
6.4 LED display on the bezel
The bezel is illuminated with green LEDs. In addition, can be displayed in the bezel partially a red status
LED. Status description is described in the Programming Manual. (see Edito printer KSM programming
manual LEDs)
Button
paper feed
LED1
Button
test ticket
LED2
Button
test ticket
Button
paper feed
Status LED red
Bezel light
green
(paper from top)
(paper from bottom)
[11]
(check of same position of the
spring left and right side)
This manual suits for next models
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Table of contents
