MCS edito KSM Series User manual

MCS Micronic Computer Systeme GmbH
Geneststraße 5, Aufgang D, 10829 Berlin –Germany
edito printer KSM
User Manual
Version: 1.1
Release date: 24.4.2019

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Reference: BED0194 Edito printer KSM347 (english)
Document history:
Version
Status
Date
Author
Remarks
1.0
Release
31.5.2016
Wä
1.1
Release
24.4.2019
Wä
edito printer Info-Point
Cleaning the thermal head
Thermal Paper Handling
Paper eject position edito printer KSM347-S/U
printer mounting variations
Adjust tension unit to paper roll position
Copyright:
This manual is the property of MCS. All rights are reserved.
Without the expressed permission of MCS, no part of this manual may be reproduced, processed, copied
or distributed.
Contact:
Technical support: Seiko Instruments
Siemensstraße 9
63263 Neu-Isenburg
Phone: [phone]
[e-mail]
edito printer Info-Point
The edito printer Info-Point website will inform you about the current versions of firmware, drivers,
setup-program POSConfig and manuals of the edito printer family.
We strongly recommend you to check the firmware status before using the printer. Update each printer
if necessary. You can request the firmware file (request link) for update from our technical support de-
partment also from this page.
Please use for setup the printer the actual “ePOSConfig” program.
Here is the link.
https://www.seiko-instruments.de/edito-printer/

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Reference: BED0194 Edito printer KSM347 (english)
Contents:
1INTRODUCTION ................................................................................................. 5
2SAFETY PRECAUTIONS ....................................................................................... 5
2.1 Handling precautions ...................................................................................................... 6
2.2 Procedures to take when in trouble .................................................................................. 7
3OPERATING PRECAUTIONS................................................................................. 8
4PREPARATION ................................................................................................. 11
4.1 Optional accessories...................................................................................................... 12
4.2 Overview Part Description.............................................................................................. 13
5Start-up ........................................................................................................... 14
5.1 Install paper roll core to paper arm................................................................................. 14
5.2 Adjust roll core on paper width ...................................................................................... 14
5.3 Attach paper arm.......................................................................................................... 15
5.4 Paper Set arm inclination with horizontal mounting......................................................... 15
5.5 Maximum paper roll radius depends of paper arm position............................................... 16
5.6 Paper width setting on the paper guide .......................................................................... 17
5.7 Setting PAPER NEAR END sensor ................................................................................... 17
5.8 Wiring.......................................................................................................................... 18
5.9 Paper loading (Autoload)............................................................................................... 18
5.10 Adjust tension unit to paper roll position ........................................................................ 19
6Position of buttons and LED .............................................................................. 20
6.1 Button Test ticket & Button paper feed ........................................................................... 20
6.2 LED lamps on the back wall........................................................................................... 20
6.3 Buttons on the bezel ..................................................................................................... 20
6.4 LED display on the bezel................................................................................................ 20
7Determination of the model type ....................................................................... 21
7.1 Overview modules......................................................................................................... 21
7.2 printer model name....................................................................................................... 21
7.3 printer mounting variations............................................................................................ 22
8Parts of the Printer ........................................................................................... 23
8.1 Overview Motor & Sensor Systems ................................................................................. 23
8.2 edito printer KSM without Output control ....................................................................... 23
8.3 Paper Output Module.................................................................................................... 24

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Reference: BED0194 Edito printer KSM347 (english)
8.4 Presenter & Retract Module ........................................................................................... 25
8.4.1 Retract Function .............................................................................................................................26
8.4.2 Function internal print ....................................................................................................................27
8.4.3 Function Ejection ............................................................................................................................27
8.5 Paper Holder with flex paper channel ............................................................................. 28
8.6 Paper arm .................................................................................................................... 29
8.7 Black mark- und Paper end sensor (LS14&LS5)................................................................ 30
8.8 Paper near end Sensor (LS7) .......................................................................................... 31
8.9 Roller holder................................................................................................................. 31
8.10 Bezel (paper mouth)...................................................................................................... 31
9Connectors ...................................................................................................... 32
9.1 Plug Position ................................................................................................................ 32
9.2 Power supply (X1)......................................................................................................... 32
9.3 Interface USB (X2) ........................................................................................................ 32
9.4 Interface RS232 (X3) ..................................................................................................... 33
9.5 Interface paper near end (X12, X13)............................................................................... 33
9.6 Interface Ethernet (X4) (extension) ................................................................................. 33
9.7 Interface Black mark sensor on paper holder (X16).......................................................... 34
10 Model name, weight and dimensions edito printer KSM ...................................... 34
10.1 Model name and weight................................................................................................ 34
10.2 Sideview ...................................................................................................................... 35
10.3 Paper eject position edito printer KSM347-S/U................................................................ 36
10.4 View up and down........................................................................................................ 37
10.5 Mounting plate............................................................................................................. 38
11 Technical specifications..................................................................................... 39
11.1 General........................................................................................................................ 39
11.2 Interface ...................................................................................................................... 39
11.3 Memory ....................................................................................................................... 39
11.4 Printer unit ................................................................................................................... 40
11.5 Thermal paper .............................................................................................................. 42
11.5.1 Setting the print density..................................................................................................................43
11.6 Power consumption ...................................................................................................... 44
11.7 General environment..................................................................................................... 44
11.8 Standards, certification and certificate of conformity ........................................................ 44

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Reference: BED0194 Edito printer KSM347 (english)
1INTRODUCTION
This manual describes how to handle edito KSM thermal printers (hereinafter referred to as printer),
specified AC adapters, specified AC cables, and other accessories.
Read through the "2. SAFETY PRECAUTIONS" and "3. OPERATING PRECAUTIONS" carefully before
using the printer, and handle it safely and properly.
Keep this manual in a place where it can be accessed quickly.
2SAFETY PRECAUTIONS
In this SAFETY PRECAUTIONS, the following symbols are used to ensure safe and proper use of products
and prevent from damaging devices.
DANGEROUS
Failure to follow the instructions marked with this symbol could result in se-
vere personal injury or death.
CAUTION
Failure to follow the instructions marked with this symbol could result in mi-
nor personal injury or property damage.
About symbols
The symbol indicates information which you should pay attention to (including danger
and warnings).
The symbol indicates information about prohibited procedures.
indicates "Disassembly is prohibited."
The symbol indicates information about obligated or instructed procedures.
indicates "Unplug the power plug from an outlet."

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Reference: BED0194 Edito printer KSM347 (english)
2.1 Handling precautions
DANGEROUS
If following instructions are not followed, this leads to fire, electric shock or to an accident.
Do not insert any foreign objects such as a piece of metal or any liquid into the products.
Do not touch the metal parts of the terminal, AC plug, and DC plug.
To avoid short circuits, prevent terminals of the products, AC plug, and DC plug from touching
any conductor such as metal.
Take care not to spill liquid on the products.
Do not touch the products with wet hand.
Do not disassemble or reconstruct the power supply.
Use the printer only with specified AC adapter and AC cable.
Do not use an AC adapter with an Output voltage other than specified
Keep the AC plug and the DC plug away from dust and metal objects.
Make sure the AC plug and DC plug are securely plugged in when using the products.
Do not destroy the AC cable, AC plug, and DC plug.
Do not bend, pull, or twist the AC cable forcibly or place heavy staff on them.
Be sure to observe the following instructions. Failure to follow the instructions may lead to fire,
electric shock, or accident.
Be sure to use only in countries where the products meet the regulations.
Using non-compliant products may endanger the safety of products or be considered against
regulations.
Be sure to hold the plug when unplugging AC cable from an outlet.

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Reference: BED0194 Edito printer KSM347 (english)
2.2 Procedures to take when in trouble
Follow the instructions in the cases below. Failure to follow the instructions may lead to fire, electric
shock, or accident.
In the following cases you switch off the electricity supply and you pull the power supply unit
from the outlet:
◆Abnormal status continues.
◆The printer is giving off an unusual smell, smoke, excessive heat, or an unusual noise.
◆A piece of metal, water, or other foreign objects get into the printer.
◆Case is broken.
When AC cable is damaged, unplug the AC plug from an outlet. Do not use a damaged AC
cable.
CAUTION
Observe the following instructions. Failure to follow the instructions may lead to fire, electric shock,
or accident.
Turn the power off and unplug the AC plug from an outlet when not in use for a long time
or before maintenance.
Do not use or store the products in the following locations:
◆Locations exposed to direct sunlight or high temperature.
◆Locations exposed to high humidity, a lot of dust, and liquid.
◆Locations subject to strong vibration or unstable locations.
Do not cover the products with cloth when in use.
Do not touch the thermal head immediately after printing because it gets hot. Be sure to
allow it to cool down before clearing a paper jam or cleaning its head.
The auto cutter printer has an exposed cutter blade in the paper outlet. Do not insert fingers
into printer.
Avoid touching the exposed blade while the printer cover is open.
Keep loose objects such as long hair away from the printer while the printer operates. When
they fall into the printer, it may cause personal injury or damage the printer.

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Reference: BED0194 Edito printer KSM347 (english)
3OPERATING PRECAUTIONS
Follow the precautions below to use the printer properly in order to deliver and maintain the full perfor-
mance of the printer.
Using the Printer
◆Be careful not to drop or bump the printer on a hard surface.
◆DO NOT install the printer in direct sunlight.
Be careful about the ambient temperature and humidity. Suitable environment for the use of the
printer is as follows:
Range of the temperature: -20 °C bis 70 °C
Range of the humidity:: non condensing 10 % RH bis 85 % RH
Refer to the technical reference for the certifiable humidity range at each temperature.
◆DO NOT install the printer near devices that generate strong electromagnetic fields such as a copy
machine motor.
◆DO NOT install the printer in a location that is subject to corrosive gas or siloxane and so on.
◆DO NOT connect the AC adapter or the AC cable to the same outlet with devices that generate
noise.
◆DO NOT open the paper cover during printing or cutting.
◆DO NOT connect or disconnect the interface cable during printing or transmission. DO NOT touch
the connectors of the interface cable during printing.
◆Turn the power off when not in use.
In addition, when the printer is not used for a long time, unplug the AC plug from an outlet, and
set thermal paper to protect the platen.
◆Clean the printer case using soft, lint-free cloth. DO NOT use alcohol or other solvent.
◆Before using, always clean the terminals using a dry, soft, lint-free cloth. When the terminals are
dirty, it may cause contact failure.
◆DO NOT touch the thermal head directly. Doing so may result in poor quality due to the dirt
or damage by the static electricity.
◆DO NOT use the thermal head when it is wet. Doing so may damage the printer.
◆When you cleaning the thermal head, wipe the thermal head with a cotton swab or other soft
material.
◆The AC adapter may get hot when in use. This is normal and is not a malfunction.
◆Using the printer under low temperature environment or printing at a high print rate might cause
unclear printing or generate loud sound. This is not a failure in the printer, but an inherent paper
phenomenon.
◆When handling the printer, be aware of static electricity. When the static electricity is discharged,
this could cause a USB communication failure. When this problem occurs, disconnect the USB
connector that is connected to the host device and wait a few seconds before connecting it again.
◆DO NOT print without the thermal paper is correct inside the print engine.

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Reference: BED0194 Edito printer KSM347 (english)
◆DO NOT drop or insert any foreign objects such as a clip, a pin, or a screw in the internal parts or
slot of the printer.
◆DO NOT drop any liquid or spray a solvent to the printer.
◆NEVER push the switch on the operation panel using sharp object such as pen tip.
◆DO NOT use two or more thermal papers which are taped together.
◆NEVER pull out the thermal paper when the thermal paper is set.
◆Make sure not to injure your body or other objects by the plate edge.
◆Unplug the DC plug or AC plug from an outlet when something goes wrong with the printer.
◆NEVER disassemble the printer without a serviceman.
◆Be careful not to get your fingers or hands caught in the printer when opening or closing the paper
cover.
◆In order to ensure the function and the safety of the product, be sure to observe the installation
direction.
◆DO NOT connect the RJ connector to a phone line.
◆NEVER connect a USB cable to the RJ connector.
◆As the plated sheet steel is used in the printer, the edge face might rust.
◆Opening and closing the flap just above the green unlocking button
Thermal Paper Handling
◆DO NOT gluing the thermal paper at the paper core.
◆Store the thermal paper in a cool, dry, and dark place.
◆DO NOT rub the thermal paper with hard objects.
◆DO NOT leave the thermal paper near organic solvents.
◆DO NOT allow plastic film, erasers, or adhesive tape to touch the thermal paper for long periods.
◆DO NOT stack the thermal paper with diazo copies immediately after copying.
◆DO NOT use chemical glue.
◆If you insert in the printer only a piece of thermal-paper instead a paper roll, tear of the end of the
paper more or less precisely with a scissors on 90° to the paper-edge. Otherwise it is possible, the
paper-end sensor is recognizes paper-end, but paper is fixed left or right side from platen inside
printer and presenter wheels are not able to move the paper outside (only Presenter and Retractor
models)
◆Always use the specified thermal paper. See “11.5 Thermal paper" for details.
Precautions on Discarding
When discarding used printers, discard them according to the disposal regulations and rules of each
respective district.

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Reference: BED0194 Edito printer KSM347 (english)
Cleaning the thermal head
The thermal head should be cleaned from time to time, to keep the surface of the thermal-head-line free
from paper dust and other particles (e.g. small paper snippets) to get a good heat transfer from heat
elements to the paper.
Especially, if you have small vertical white or grey lines in your printout and at the test-print list is written
“defect dots: 0” (electric defect dots). Then you should perform this procedure.
1. Switch off 24V power supply for the printer
2. Open the thermal head flap of the printer with the green unlock button (Figure 1-3).
3. Remove inserted paper from printer.
4. If the case, you have paper snippets in this area of printer, remove careful this parts.
5. Clean the heat elements using a cotton swab dipped in ethyl alcohol or isopropyl alcohol (Figure
4-6).
6. Remove all foreign parts from inside the printer.
7. Close the thermal head flap after the alcohol has dried completely.
Precautions for cleaning the thermal head:
Do not clean the thermal head immediately after printing, because the temperature of the ther-
mal head and its peripherals rises very high during and immediately after printing.
Do not touch the thermal head with your finger, because of possible hot surface.
Clean the thermal head only with open head flap.
Do not use sandpaper, a cutter or knife or anything with may damage the heat elements for
cleaning