IBM Infoprint Color 8 User manual

Infoprint Color 8
User’s Guide
• Print Media
• Problem Solving
• Service and Support
• Maintenance
• Printer Control
• Specifications

2
Note!
Before using this information and the product it
supports, be sure to read the general information
under "Notices".
First Edition (September 1999)
The following paragraph does not apply to any other country where such provisions are inconsistent with local
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Notices
References in this publication to IBM products, programs or services do not imply that IBM intends to make
these available in all countries in which IBM operates. Any reference to an IBM licensed product, program,
or service is not intended to state or imply that only IBM's product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe any of IBM's intellectual property
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Any performance data contained in this document was obtained in a controlled environment based on the use
of specific data. The results that may be obtained in other operating environments may vary significantly.
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does not constitute a performance guarantee or warranty.
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Trademarks
IBM and Infoprint Color 8 are registered trademarks of the IBM Corporation in the United States or other
countries or both. The following terms are trademarks or registered trademarks of other companies:
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Notices (continued)
ENERGY STAR
As an ENERGY STAR®Partner,
IBM has determined that this
product meets the ENERGY STAR
guidelines for energy efficiency.

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Contents
Print Media ............................ 8
Selecting Paper ................................... 9
Selecting Paper Trays ........................ 11
Using Output Bins ............................ 12
Loading Paper Tray 1 ....................... 13
Printing on Special Media................ 16
General Information ....................... 17
Loading Multiple Media Pieces...... 20
Loading Single Sheets
(Manual Feed) ............................ 24
Setting Automatic Tray Switching ... 27
Summary of Usable Print Media ..... 28
Problem Solving .................. 29
Paper Jams ........................................ 30
Clearing Paper Input Jams.............. 31
Clearing a Paper Feed Jam ............. 33
Clearing a Paper Exit Jam............... 35
Print Quality Problems .................... 38
Display Messages ............................. 46
Normal Operation ........................... 46
Maintenance.................................... 49
Problems ......................................... 51
Call For Service ............................... 56

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Service and Support............ 57
Service Information ........................ 58
IBM Printers Website ..................... 59
The IBM Customer Technical
Support .......................................... 60
Purchasing Supplies ....................... 61
Consumables ................................... 62
Accessories ...................................... 63
Maintenance........................ 64
Setting the Color Registration ......... 65
Replacing the Toner Cartridges ....... 68
Replacing the Image Drum
Cartridges ........................................ 73
Replacing the Toner Waste Box ....... 80
Replacing the Transfer Belt Unit ..... 83
Replacing the Oil Roller ................... 89
Replacing the Fuser .......................... 93

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Printer Control .................... 98
The Control Panel ............................. 99
Using the Printer Menus ................ 105
Using the Level 1 Menu ................ 106
Using the Level 2 Menu ................ 123
Color Registration Using the
Control Panel ................................ 126
Adjusting Color Balance................. 129
The User Maintenance Menu......... 140
Categories ..................................... 141
Using the PAPER SIZE Menu ......... 150
Using the TRAY SELECT Menu ...... 152
Using the POWER SAVE Menu ...... 154
Printing Test Pages ........................ 156
Printing the Menu Settings........... 157
Printing the Font Sample Page ..... 158
Printing the Demo Page ............... 159
Enhanced by Heidelberg ................ 160
Specifications .....................161

Print Media
• Selecting Paper
• Selecting Paper Trays
• Using Output Bins
• Printing on Special Media
• Setting Automatic Tray Switching
• Summary of Usable Print Media

9
Selecting Paper
When you buy paper, keep in mind that
page printers require a smooth finish paper.
For most applications, paper rated for color
copiers and color laser printers should work
well with your printer.
Bear in mind that the color tones on the
printed page depend upon the whiteness of
the paper. For best reproduction, we
recommend paper with a whiteness rating of
at least 90.
Important!
Before buying any large quantity of a
particular paper, always test a
sample first.
Usable Paper Weights
Paper Tray 1: 20 to 28 lb
(75 to 105 g/m2)
1Paper Tray 2: 5.8 inches
2Front Tray: 5.5 inches, Paper Tray 2:
8.3 inches
Optional High Capacity
Paper Tray 2: 20 to 28 lb
(75 to 105 g/m2)
Front Tray: 20 to 44 lb bond,
110 lb. index
(75 to 165 g/m2)
Usable Paper Sizes
Usable: Letter, 13" or 14" Legal,
Executive, A4, A5, B5, A6
Width Range: 3.41to 8.5 inches
(86.4 to 216 mm)
Length Range: 5.82to 14 inches
(140 to 355 mm)

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Selecting Paper (continued)
Usable Paper Types
 Smooth, non-textured, long grain
 Color copier-type paper or paper with a
Sheffield rating of 100 to 250
Paper Composition
 100% wood pulp or low cotton content
Note: Most papers have some cotton or
rag content. Avoid papers with a high
cotton or rag content.
Storing Paper
If paper is stored improperly, print quality
could be affected!
 Store paper in a dark, dry place such as
a closet or a cabinet.
 Do not open the package until you are
read to use it.
 Always store paper lying flat or it may
curl.
 Ideally, store paper at a constant
temperature of 70ºF (21.1ºC) with less
than 50% relative humidity.
 Discard the top sheet from each ream of
paper before loading it into the paper
tray; it may be contaminated with glue or
dust.

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Selecting Paper Trays
There are three places to feed paper into
the printer:
1) Paper Tray 1 which takes 500 sheets of
20 lb paper
2) Front Tray which takes 100 sheets of 20
lb paper
3) Optional High Capacity Paper Tray 2
which holds 500 sheets of 20 lb paper
Click here for a Summary of Usable Print
Media.
Caution!
Any type of media, including transpar-
encies, as well as the ink on letterhead
stationery or preprinted forms must
withstand 392ºF (200ºC) for 0.1 second.

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Using Output Bins
Rear Exit
 Use the rear exit for transparencies,
labels, or card stock.
 Pages print face up.
 Tray holds 100 sheets of 20 lb paper.
 Pages stack in reverse order.
Top Exit
 The top exit is normally used for routine
printing.
 Pages print face down.
 Bin holds 250 sheets of 20 lb paper.
 Pages stack in the order fed.
Your printer has two exit paths: top and rear.

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Loading Paper Tray 1
1. Pull the paper tray out of the printer. 2. Adjust the rear and side paper guides.
This will help to avoid paper jams.

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Loading Paper Tray 1 (continued)
3. Fan a stack of paper (up to 500 sheets,
20 lb) and place it in the tray under the
tabs, with the side to be printed facing
up.
Note: Do not fill the tray above the
PAPER FULL marks.
4. Push the tray back into the printer until it
locks in place.

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Loading Paper Tray 1 (continued)
The Paper Tray Gauge
The paper drawer gauge on the front of the
printer indicates how much paper is left in
the tray. This eliminates the need to open
the drawer to check how much paper is left.

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Printing on Special Media
Click for details on
General Information
Loading Multiple Media Pieces
Loading Single Sheets (Manual Feed)

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Printing On Special Media: General Information
Use the front tray to print on special media
without having to change the paper you
have loaded in the tray(s). You can print up
to 100 pieces of media or you can use the
front tray as a manual feed unit to print
individual pieces on-the-fly.
For media other than standard paper, you
must use the Special Media Stacker (rear
exit path). This eliminates curling, and for
labels, it eliminates peeling.
Important!
Whenever you change to paper of a
different thickness or different media,
such as tranparencies or card stock, be
sure to change the MEDIA TYPE set-
ting on the printer menu to match the
new paper youre using. This ensures
optimum print quality.
Use the front tray for
Standard weight paper: special forms,
letterhead, unusual sizes
- Up to 100 sheets
- 20 to 28 lb
- Letter, 13" or 14" Legal, Executive, A4,
A5, B5, A6
- Either top or rear exit
(continued)

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Printing On Special Media: General Information
(continued)
Heavy weight paper such as index or
card stock
- Up to 100 sheets
- Up to 44 lb bond or 110 lb index
- Letter, 13" or 14" Legal, Executive, 4,
5, B5, 6
- Use rear exit only
Labels
Important!
Carrier sheet and label adhesive
must withstand the fusing process
heat of 392ºF (200ºC for 1 second.
Label adhesive must not be exposed;
if it is, it will cause jamming in the
printer.
- Up to 100 sheets, Letter or 4 size
- Use label sheets designed for laser
printers
- Labels must cover the entire carrier
sheet
- Use rear exit only

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Printing On Special Media: General Information
(continued)
Transparencies
Important!
Transparencies must withstand the
fusing process heat of 392ºF (200ºC
for 1 second without wrinkling or
gumming up.
- Up to 50 sheets, Letter or 4 size
- Use transparencies designed for laser
printers; removable stripe must be on
the short edge. Load transparencies
with the stripe face down, on the edge
feeding into the printer.
- Use rear exit only
- Use only the transparencies
recommended in this manual. Other
types may damage the fuser.
Important!
Do NOT use transparencies with
paper backing or with a removable
stripe down the long edge.

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Printing On Special Media:
Loading Multiple Media Pieces
To set up the printer for multiple-piece print
jobs using the front tray:
1. In your software program
a. Enter the printer setup menu.
b. Select front tray or auto front feeder.
c. Select the media type, size and
orientation. Be sure to set the media
type to ensure optimum print quality.
2. Lower the printers front tray.