Epson Stylus 10000 Series User manual

COLOR INK JET PRINTER
All rights reserved. No partof this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
No patent liability is assumed with respect to the use of the information contained herein.
Neither is any liability assumed for damages resulting from the use of the information
contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaserof this
product or third parties for damages, losses, costs, or expenses incurred by purchaser or
third parties as aresult of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shallnot be liable against any damages or problems arising from
the use of any options or any consumable products other than those designated as
OriginalEpson Products or Epson Approved Products by Seiko Epson Corporation.
EPSON and EPSON ESC/P are registered trademarks and EPSON ESC/P 2and EPSON
Stylus are trademarks of Seiko Epson Corporation.
Helvetica andTimes are trademarks of Linotype AG and/or its subsidiaries.
General Notice:Other product names used herein are for identification purposes onlyand maybe
trademarks oftheir respective owners.EPSONdisclaimsanyand allrightsin thosemarks.
Copyright © 1994 by Epson America, Inc.
Printed on recycled paper
User’s Guide
®
TMCOLOR

FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio or
television reception. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause interference to radio and television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures.
❑Reorient or relocate the receiving antenna.
❑Increase the separation between the equipment and receiver.
❑Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
❑Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will
invalidate the FCC Certification of this device and may cause interference levels which
exceed the limits established by the FCC for this equipment. It is the responsibility of the
user to obtain and use a shielded equipment interface cable with this device. If this
equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could
void the user’s authority to operate the equipment.
For Canadian Users
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus as set out in the radio interference regulations of the Canadian
Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de Classe B prescrites dans le règlement sur le
brouillage radioélectrique édicté par le Ministère des Communications du Canada.
ii

Contents
Getting Started
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . 0-2
Energy Star Compliant . . . . . . . . . . . . . . . . . . . . . . . 0-2
Energy-saving tips . . . . . . . . . . . . . . . . . . . . . . . 0-3
Where to Get Help for U.S. and Canadian Users . . . . . . . . 0-3
CompuServe on-line support . . . . . . . . . . . . . . . . . 0-4
Important Safety Instructions . . . . . . . . . . . . . . . . . . . 0-5
Chapter 1 Setting Up
Using Your Ink Jet Printer Safely and Efficiently . . . . . . . . 1-2
Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . 1-3
Attaching the paper support and the paper separators . . 1-4
Your Work Area . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Plugging in and Turning on the Printer . . . . . . . . . . . . . 1-6
Installing the Ink Cartridges . . . . . . . . . . . . . . . . . . . . 1-7
More about ink cartridges . . . . . . . . . . . . . . . . . . . 1-11
Loading Plain Paper . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Testing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Connecting the Printer to Your Computer . . . . . . . . . . . . 1-15
Calibrating the Printer . . . . . . . . . . . . . . . . . . . . . . . 1-16
Recalibrating the printer . . . . . . . . . . . . . . . . . . . . 1-16
Installing the EPSON Windows Printer Driver . . . . . . . . . 1-17
iii

Chapter 2 Choosing and Loading Paper
Choosing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Special papers . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Thick paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Loading plain paper . . . . . . . . . . . . . . . . . . . . . . . 2-3
Loading special coated and glossy paper . . . . . . . . . . . 2-4
Loading transparencies . . . . . . . . . . . . . . . . . . . . . 2-5
Loading envelopes . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Chapter 3 Printing with Windows
About the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . 3-2
Using the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . 3-3
Displaying the dialog boxes . . . . . . . . . . . . . . . . . . . 3-5
Choosing settings . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Using the command buttons . . . . . . . . . . . . . . . . . . 3-7
Saving settings . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Restoring prior settings . . . . . . . . . . . . . . . . . . . . . 3-8
Getting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Exiting the driver . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Before Printing for the First Time . . . . . . . . . . . . . . . . . . 3-9
About printing with color . . . . . . . . . . . . . . . . . . . . 3-9
Choosing required settings . . . . . . . . . . . . . . . . . . . 3-9
Driver Settings and Options . . . . . . . . . . . . . . . . . . . . . 3-12
Choosing the Best Settings for your Document . . . . . . . . . . 3-25
Printing black text quickly . . . . . . . . . . . . . . . . . . . . 3-25
Printing Color with Selected Windows Software . . . . . . . . . 3-27
Making color selections in your software . . . . . . . . . . . 3-27
Printing your color Windows documents . . . . . . . . . . . 3-29
Printing Color with Selected DOS Software . . . . . . . . . . . . 3-29
Making color selection in your software . . . . . . . . . . . . 3-29
The EPSON Spool Manager . . . . . . . . . . . . . . . . . . . . . 3-32
The EPSON Despooler . . . . . . . . . . . . . . . . . . . . . . . . 3-33
iv

Chapter 4 The Control Panel
Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . 4-2
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Using Special Power-On Functions . . . . . . . . . . . . . . . . 4-6
Selecting Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Scalable fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Selecting Condensed Printing . . . . . . . . . . . . . . . . . . . 4-9
Using the Default-Setting Mode . . . . . . . . . . . . . . . . . . 4-10
About the default settings . . . . . . . . . . . . . . . . . . . 4-11
Changing the default settings . . . . . . . . . . . . . . . . . 4-13
Chapter 5 Maintenance
Replacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . 5-2
Cleaning the Print Heads . . . . . . . . . . . . . . . . . . . . . . 5-6
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . 5-8
Chapter 6 Troubleshooting
Problems With Printing . . . . . . . . . . . . . . . . . . . . . . . 6-2
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . 6-2
Problems with Printing . . . . . . . . . . . . . . . . . . . . . . . 6-5
Paper Handling Problems . . . . . . . . . . . . . . . . . . . . . 6-8
Clearing and preventing paper jams . . . . . . . . . . . . . 6-8
Paper feeding problems . . . . . . . . . . . . . . . . . . . . 6-9
Chapter 7 Using Optional Interfaces
Optional Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Installing optional interfaces . . . . . . . . . . . . . . . . . 7-2
v

Appendix A Specifications
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . A-2
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . A-9
Safety approvals . . . . . . . . . . . . . . . . . . . . . . . . . A-9
Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . . A-9
Parallel interface . . . . . . . . . . . . . . . . . . . . . . . . . A-9
Serial interface . . . . . . . . . . . . . . . . . . . . . . . . . . . A-12
Optional interfaces . . . . . . . . . . . . . . . . . . . . . . . . A-13
Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-13
Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-14
Appendix B Commands and Character Tables
Command List . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Character Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
International character sets . . . . . . . . . . . . . . . . . . . B-7
Characters available with ESC (^ command: . . . . . . . . . B-8
Glossary
Index
vi

Printer Parts
printer
cover
knob
control
panel
paper
support
sheet
feeder
cover
paper
separators
rear edge
guide
(AC inlet)
parallel
interface
interface
card
cover
ink
cartridge
clamps
paper
thickness
lever
Control Panel
Operate button

Getting Started
The EPSON®StylusCOLOR printer gives you presentation-
quality color and monochrome printing with quiet operation.
To get started with your EPSON Stylus COLOR printer, please:
❑Make sure you have the equipment you need to use this
printer as described below in “System Requirements.”
❑Read about using energy wisely and the important safety
instructions in this introduction.
❑Read Chapter 1, “Setting Up,” to test and install the
Windowsprinter driver software.
❑Refer to the rest of this User’s Guide for help with selecting
paper, choosing printer driver settings, maintenance,
troubleshooting, optional interfaces, and printer
specifications.
❑See the Color Printing Tips booklet to learn to produce
high-quality color documents.
If you need additional assistance, see “Where to Get Help for
U.S. and Canadian Users” on page 3.
Getting Started 1

System Requirements
To use your EPSON Stylus COLOR printer, you need
Microsoft®Windows 3.1 or higher or Windows for Workgroups
3.1 or higher, a shielded, twisted-pair parallel cable, and:
Minimum system Recommended system
80386/16 MHz processor 80386/25 MHz or faster processor
4MB RAM 8MB RAM
10MB More than 10MB free hard disk space
VGA monitor VGA or better monitor
Your computer dealer can help you update your system if it
does not meet these requirements.
Energy Star Compliant
Your EPSON Stylus COLOR printer complies with the U.S.
Environmental Protection Agency’s Energy Star Program,
which promotes the manufacture of energy-efficient printers,
computers, and monitors.
The EPA estimates that if all desktop computers, printers, and
other peripheral devices met Energy Star standards, energy
cost savings would exceed $1 billion annually and carbon
dioxide emissions would be reduced by 20 million tons.
All of EPSON’s ink jet printers conform to Energy Star
standards.
The Energy Star emblem does not represent EPA endorsement of any
product or service.
2 Getting Started

Energy-saving tips
Here are a few additional tips you can use to be even more
energy-wise:
❑If your monitor isn’t Energy Star compliant, turn it off
when you’re not using it.
❑Use the print preview option on your software before you
print something. You’ll be able to catch formatting errors
before you commit them to paper.
❑If you have an electronic mail system available to you, send
E-mail rather than memos. Not only is this faster, but you’ll
save paper and storage space too.
Where to Get Help for U.S. and Canadian Users
Epson America provides local customer support and service
through a nationwide network of authorized EPSON dealers
and Service Centers.
EPSON also provides the support services listed below through
EPSON Connection.
SM U.S. users can call [phone];
Canadian users can call (800) GO-EPSON.
❑Assistance in locating your nearest Authorized EPSON
Reseller or Service Center
❑Technical assistance with the installation, configuration,
and operation of EPSON products
❑EPSON technical information library fax service
❑Product literature with technical specifications on EPSON’s
current and new products
❑Customer Relations
Getting Started 3

You can purchase supplies, parts, documentation, and
accessories by calling EPSON Accessories at [phone]
(U.S. sales only). In Canada, call (800) GO-EPSON for sales
locations.
When you call for technical assistance, be ready to identify
your system and its configuration, and provide any error
messages to the support staff.
If you need help with any software application program you
are using, see the documentation that came with that program
for technical support information.
CompuServe
®
on-line support
The fastest way to access helpful tips, specifications, drivers,
application notes, and bulletins is through the Epson America
Forum on CompuServe.
If you are not currently a member of CompuServe, you are
eligible for a free introductory membership as an owner of an
EPSON product. This membership entitles you to:
❑An introductory $15 credit on CompuServe
❑Your own user ID and password
❑A complimentary subscription to CompuServe Magazine,
CompuServe’s monthly publication.
To take advantage of this offer, call 1-800-848-8199 in the
United States and Canada and ask for representative #529. In
other countries, call [phone] or your local CompuServe
access number.
If you are already a CompuServe member, simply type
GO EPSON at the menu prompt to reach the Epson America
Forum.
4 Getting Started

Important Safety Instructions
Read all of these instructions and save them for later reference.
Follow all warnings and instructions marked on the printer.
❑Unplug the printer before cleaning. Clean with a damp
cloth only. Do not spill liquid on the printer.
❑Do not place the printer on an unstable surface or near a
radiator or heat register.
❑Do not block or cover the openings in the printer’s cabinet.
Do not insert objects through the slots.
❑Use only the type of power source indicated on the
printer’s label.
❑Connect all equipment to properly grounded power
outlets. Avoid using outlets on the same circuit as
photocopiers or air control systems that regularly switch on
and off.
❑Do not let the power cord become damaged or frayed.
❑If you use an extension cord with the printer, make sure the
total ampere rating of the devices plugged into the
extension cord does not exceed the cord’s ampere rating.
Also, make sure the total of all devices plugged into the
wall outlet does not exceed 15 amperes.
❑Except as specifically explained in this User’s Guide, do not
attempt to service the printer yourself.
❑Unplug the printer and refer servicing to qualified service
personnel under the following conditions:
If the power cord or plug is damaged; if liquid has entered
the printer, if the printer has been dropped or the cabinet
damaged; if the printer does not operate normally or
exhibits a distinct change in performance. Adjust only those
controls that are covered by the operating instructions.
Getting Started 5

Chapter 1
Setting Up
1
Using Your Ink Jet Printer Safely and Efficiently . . . . . . . . 1-2
Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . 1-3
Attaching the paper support and the paper separators . . 1-4
Your Work Area . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Plugging in and Turning on the Printer . . . . . . . . . . . . . 1-6
Installing the Ink Cartridges . . . . . . . . . . . . . . . . . . . . 1-7
More about ink cartridges . . . . . . . . . . . . . . . . . . . 1-11
Loading Plain Paper . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Testing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Connecting the Printer to Your Computer . . . . . . . . . . . . 1-15
Calibrating the Printer . . . . . . . . . . . . . . . . . . . . . . . 1-16
Recalibrating the printer . . . . . . . . . . . . . . . . . . . . 1-16
Installing the EPSON Windows Printer Driver . . . . . . . . . 1-17
Setting Up 1-1

Using Your Ink Jet Printer Safely and Efficiently
The EPSON Stylus COLOR uses two ink cartridges, one black
and one color. Inside the print head, tiny spray units shoot ink
from the cartridges onto the page to form characters or graphics.
The printer will be damaged if you use ink or cartridges
not manufactured by EPSON or which do not meet EPSON’s
specifications. Do not attempt to refill ink cartridges manually.
If you use substandard products with your EPSON printer,
you will damage the print heads and void your warranty.
❑Under normal circumstances, ink will not come out of the
cartridge. If it does get on your skin, wash it off with soap
and water. If it gets in your eyes, flush them immediately
with water.
❑Keep ink cartridges out of the reach of children.
❑Once you install an ink cartridge, do not open the clamp or
remove the cartridge except to replace it with a new one.
The cartridge may become unusable otherwise.
❑Install an ink cartridge immediately after you remove it
from its package. Leaving a cartridge unpacked for a long
time before use may result in poor print quality.
❑Do not use an ink cartridge beyond the date printed on the
cartridge carton. Use up the ink cartridges within six
months of installing them.
❑Do not shake an ink cartridge; this can cause leakage.
❑Do not put your hand inside the printer or touch the
cartridge during printing.
❑Before you turn off the printer, make sure that the print
head is capped (in the far right position). The print head is
capped when no data is received for several seconds; you
can also cap the print head by pressing the Pause button.
1-2 Setting Up

❑Before you unplug the printer, be sure to turn it off by
pressing the Operate button. Then wait until the Operate
light stops flashing before unplugging the power cord or
turning off the power to the electrical outlet.
❑Do not remove the ink cartridges before transporting the
printer.
Unpacking the Printer
Your printer box should include an EPSON printer driver disk
and these items:
Remove all protective materials packed with your printer
before you set it up and turn on the power. Follow the
directions on the Notice Sheet (inserted with the printer) to
remove these materials. Save all of the packaging and the
protective materials in case you need to transport the printer
in the future.
printer
black ink
cartridge
paper
support
paper
separators
color ink
cartridge
Setting Up 1-3

Attaching the paper support and the paper separators
1. Place the paper support’s right side hole over the mounting
post as shown in bubble 1 below. Then push the support’s
left side notch onto the mounting post until it snaps in
place as shown in bubble 2.
2. Hold the wire paper separator, marked with an R near its
shortest tip, and insert the longer tip into the third notch
from the left, as shown by arrow 1 below. Next, twist the
other tip and fit it in the fourth printer notch as shown by
arrow 2 below. Repeat this procedure for the paper
separator marked with an L.
1-4 Setting Up

Your Work Area
When choosing a location for your printer, follow these
guidelines:
❑Place the printer on a flat, horizontal, stable surface. If the
printer is tilted, it cannot operate properly.
❑Always leave approximately 2 inches of clear area next to
the knob on the printer’s right side. The printer will not
print if anything is pressing against the knob.
❑Avoid places subject to rapid changes in temperature and
humidity. Also keep the printer away from direct sunlight,
strong light, or heat sources.
❑Place the printer near a wall outlet where the plug can be
easily unplugged.
Note for French-speaking users:
Placez l’imprimante près d’une prise de contacte où la fiche
peut être débranchée facilement.
❑Use a grounded power outlet; do not use an adapter plug.
If you plan to use a printer stand, follow these guidelines:
❑Use a stand that supports at least 32 lb (14.8 kg).
❑Never use a stand that tilts the printer. It should always be
kept level.
Setting Up 1-5

Plugging in and Turning on the Printer
1. Make sure you have removed all protective packing
materials as described in the Notice Sheet.
2. Make sure that the Operate button is turned off. It is off
when its surface is even with the button protectors on the
left and right.
3. Plug the power cord into a properly grounded electrical outlet.
4. Turn on the printer by pressing the Operate button as
shown below.
button
protectors
1-6 Setting Up

Installing the Ink Cartridges
cCaution:
The ink cartridges are self-contained units. Under ordinary
use, ink will not leak from a cartridge. If ink does get on your
hands, wash them thoroughly with soap and water. If ink gets
into your eyes, flush them immediately with water.
Note:
❑Do not open an ink cartridge package until just before you install
the cartridge or the ink may become unusable.
❑Install both ink cartridges. If either of the cartridges is not
installed, the printer will not work.
1. Make sure the printer is turned on, and then open the
printer cover. Press the Pause button.
Setting Up 1-7

2. Hold down the Alt button for about 5 seconds until the print
head moves very slightly to the left, which is the ink
cartridge install position.
3. Pull each of the ink cartridge clamps toward you to open
them.
1-8 Setting Up