MD SPORTS FH1517204 User manual

Troubleshooting Guide
TM
2015
This guide provides helpful hints and solutions for troubleshooting
of the product above.
Table of Contents
Model No.: FH1517204
Product Name: 72" Air Hockey
Maintain airflow on playfield -------------------------------------------------------------------- page 1
No sound on Control Box and no numbers displayed on Scorers ---------- page 1,2
No sound on Control Box ------------------------------------------------------------------------- page 2
No numbers displayed on Timer/Scorers ------------------------------------------------- page 3,4
Incomplete Numbers displayed on Scorers/Timer ---------------------------------- page 5,6,7
No counting on Scorers ---------------------------------------------------------------------------- page 8
Unworkable button on the Control Box -------------------------------------------------- page 9
Replacement Parts# ----------------------------------------------------------------------- page 10
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5
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7
8

page 1
Maintain airflow on playfield
1
a. Please use pin to clean up the holes if any dust on the playfield.
b. Please use "furniture polish spray" to clean up the playfield and maintain the
airflow smoothly. Such as : Pledge...etc.
Step 1: Keeping clean/maintain airflow on the playfield.
No sound on Control Box and no numbers displayed on Scorers
2
Step 2: Please check the “power switch of Battery Box” if it is turned on.
Turn on the power switch of Battery Box.
Step 1: Please check the “battery box wire” if it is plugged into the Control Box and
connected well.
Plug or Re - plug the battery box wire into the Control Box.
Please check Batteries if they are installed correctly.

page 2
Step 4: If it’s failed as above 3 steps, and then...
Replace the Control Box and Battery Box with a new one.
No sound on Control Box
3
Step 1: Please check the button-"SOUND ON /OFF" on the Control Box if it is turned on.
Re-press the button-"SOUND ON /OFF" on the Control Box.
Step 2: If this fails to resolve the problem.
Replace the Control Box with a new one.
Step 3: Please check the “power switch of Control Box” if it is turned on.
Turn on the power switch of Control Box.

page 3
No numbers displayed on timer / scorers
4
Step 1: Please check the Timer Display Wire and Scorer Display Wire if both are plugged into the
Control Box well.
Re - plug the Timer Display Wire and Scorer Display Wire into the Control Box.
Step 2: If no numbers displayed on Timer but on 1 or 2 pcs Scorers.
Interchange the Timer Display Wire and Scorer Display Wire, and plug into the
Control Box, it will come out the conditions as following a/b:
a) If numbers are displayed: Replace the Timer Display and Timer Display Wire
with a new one.
b) If no numbers on Timer: Replace the Control Box with a new one.

Interchange the Timer Display Wire and Scorer Display Wire, and plug into the
Control Box, it will come out the conditions as following a/b:
a) If numbers are displayed: Replace the Scorer Display Wire with a new one.
b) If no numbers on Scorer: Replace the Scorer Display with a new one.
page 4
Step 4: If no numbers displayed on "2 pcs Scorers" but on Timer.
Interchange the Timer Display Wire and Scorer Display Wire, and plug into the
Control Box.
a) If numbers are displayed: Replace the Scorer Display and Scorer Display Wire
with a new one.
b) If no numbers on Scorers: Replace the Timer Display with a new one.
Step 3: If no numbers displayed on "1 pc Scorer" but on Timer and 1 pc Scorer.
b) If no numbers on Scorers: Replace the Control Box with a new one.

page 5
Incomplete numbers displayed on timer / scorers
5
Step 1: Please check if the "Timer Display Wire" and "Scorer Display Wire" are connected well
into the Control Box.
a. Please kindly pull out the Scorer Plug and Timer Plug from the Control Box.
b. Please kindly re-check the Score Plug, Timer Plug and Control Box Jack if there is
any glues or other dirty things on the parts, please help to clear up and re-connect
it as below pictures:
Step 2: If it still unworkable, please kindly try Step 2 below:
a. Please kindly pull out the Scorer Display and Time Display from the Top Rail.
b. Please kindly re-check the Score Plug , Time Display , Scorer and Time Display Jack
if there is any glues or other dirty things on the parts, please help to clear up and
re-connect it as below pictures:

Step 3: If incomplete numbers on 1pc Scorer only
Step 4: If incomplete numbers on "2pcs Scorers" with the same character or different numbers.
Replace the Scorer Displays, Scorer Display Wire and Control Box with a new one.
page 6
Step 5: If incomplete numbers on Timer only.
Replace the Timer Display and Timer Display Wire with a new one.
Step 6: If incomplete numbers on all of the Scorer Displays and Timer Display with the same
character .
Replace the Control Box with a new one.
Take out both of Scorer Display and interchange to re-install:
a) If numbers are displayed: Replace the Scorer Display Wire with a new one.
b) If it still is not working: Replace the Scorer Display and Scorer Display Wire
with a new one.

page 7
Step 7: If incomplete numbers on "2pcs Scorer Display & Timer Display". As same as the
image below-
Please re-check the Scorer Display Wire and Timer Display Wire if they are plugged in
the correct socket.

page 8
No counting on Scorers
6
Step 1: Please check the button - “START” on the Control Box if it is turned on.
Re-press the button - “START” on the Control Box.
Step 2: Please check the “Puck Catcher Wire with Sensor -1 & 2” if both are connected
with the Control Box well.
Re-plug the Puck Catcher Wire with Sensor -1 & 2 on the Control Box and
connected well.
Step 3: 1pc Scorer: Failed to keep the score.
Interchange the Puck Catcher Wire with Sensor -1 & 2, and then plug into the
Control Box, it will come out conditions as follow:
a) If scorer keep score: Replace the Puck Catcher Wire with Sensor with a new one.
b) If it’s unworkable: Replace the Control Box with a new one.
Step 4: 2pcs Scorers: Failed to keep the score.
Replace the Control Box with a new one.
Puck Catcher Wire with Sensor

Apron corner reasembly
7Unworkable button on the Control Box
7
Step 1: Please check the “Electronic Scorer Operation Guides” on the Assembly Instruction
Refer to the Electronic Scorer Operation Guides and re-operate. If still, inoperable,
please replace the Control Box with a new one.
page 9

page 10
Replacement Parts#
8
If you use the websie to order parts, please do not call
our 800 number as well or CHARGES for duplicate
shipments will be accessed.
Please contact with us if you have any questions.
Thank you very much!
CONTROL BOX __________________________________________ #P2
SCORER DISPLAY________________________________________ #P8
TIME DISPLAY___________________________________________ #P9
BATTERY BOX __________________________________________ #P10
SCORER DISPLAY WIRE ___________________________________ #P11
TIME DISPLAY WIRE _____________________________________ #P12
PUCK CATCHER with LONG WIRE __________________________ #P13
PUCK CATCHER with SHORT WIRE _________________________ #P14