MD Volt User manual

User
Manual

“...changed my life for the better.
My hearing was so bad that I felt left out
and didn’t go out very much. I hear sounds
now that I haven’t heard in years.”
1
— Phyllis G.

CONGRATULATIONS!
Enjoy the sounds around you and conversations with
your family and friends again. Please read this User
Manual in its entirety. Your satisfaction with hearing
aids will depend on the type and degree of your hearing
loss and your expectations. While no hearing aid will
restore normal hearing, we are here to help you make
the most of your investment. Frequent use of your
aids will allow you to enjoy the full benets of better
hearing in your life.
2

Our hearing instrument specialists are ready
to provide assistance with any questions you
may have. Take advantage of our free
one-on-one phone consultations.
312-366-3899
Mon. – Fri. 8:30 am – 4:30 pm (CST)
support@MDHearingAid.com
24 hours a day, 7 days a week
WE’RE ALWAYS
HERE FOR YOU
3

4

TABLE OF CONTENTS
5

Package Contents .......... 7
VOLT Diagram .............9
Quick Start Guide..........11
1. Charge VOLT ..........12
2. Place VOLT On Ear .....13
3. Turn VOLT On ..........14
Replacing Tips and Tubing ..15
Replacing ComfortTIP™....16
Replacing Thin Tubing ....17
Using High Volume Kit ...18
Care and Cleaning .........19
Program Selection .........21
Using the Telephone .......22
Troubleshooting...........23
Protection Plan and........28
Replacement Parts
Warranty and Repair .......29
Return Policy .............31
Warning to Hearing ........33
Aid Dispensers
Important Notice for .......35
Prospective Users
Notice of Cancellation .....37
Technical Specications ....38
6

A) MDHearingAidVOLT
with Thin Tubing and Open
ComfortTIP™, assembled for
your convenience.
B) High Volume Kit
with Earhook, 13PLUS Tubing,
and Closed ComfortTIP.
Requires customization;
see page 18.
C) Charger
with USB Cord and
Plug. See page 12
for instructions.
D) Cleaning Tool
with Brush, Magnet,
and Wire. See page 19
for instructions.
PACKAGE CONTENTS*
7

B)
C) Charger
with USB Cord and
Plug. See page 12
for instructions.
D) Cleaning Tool
with Brush, Magnet,
and Wire. See page 19
for instructions.
A)
D)
Open
ComfortTIP™
Earhook
Closed
ComfortTIP™
13PLUS
Tubing
Magnet
Brush
Wire
Thin
Tubing
*Contents will vary depending on product ordered.
C)
8

VOLT
DIAGRAM
Tubing Base
Volume Dial
(on/off switch)
Stabilizer Bar
Hearing Aid
Body
Thin Tubing
ComfortTIP™
Program Button
& Charging Light
Microphones
9

“Love being able to just punch a
button and change the program
to meet the environment I’m in.
Not having to change the
batteries is a big plus.”
— Marc B.
10

STEPS
Three Easy Steps for Using
Your MDHearingAidVOLT
Step 1: Charge VOLT
Step 2: Place VOLT On Ear
Step 3: Turn VOLT On
QUICK START GUIDE
Charging Port
Threaded
End
Microphones
VOLT comes assembled for your convenience.
11

STEP 1
Charging Light
faces left
Blue Light = Charging
Green Light = Fully Charged
Light Off = Not Charging
STEP 1:CHARGE
VOLT
a) Plug charger into standard outlet.
b) Connect VOLT to USB cord.
Blue light will turn on.
c) When fully charged, blue light
will turn green and VOLT is ready
to use.*
b)
a)
c)
*On average, a full charge lasts 18-22 hours.
symbol
faces up
12

STEP 2
ý
þ
a) Hold Thin Tubing at Stabilizer Bar
junction. Insert ComfortTIP with gentle
pressure into ear canal.
b) Place VOLT Body behind ear. The curve
of Thin Tubing should rest on top of ear
comfortably (next to glasses).
c) Tuck Stabilizer Bar in outer bowl
of ear. It may be trimmed to suit the
size of your ear.
b)
a)
c)
The MDHearingAidVOLT
in nal position
STEP 2:PLACE
VOLT
ON YOUR EAR
Prevent Tip from coming off in ear.
Always verify ComfortTIP™
is pushed all the
way on Tubing before inserting Tip in ear.
13

STEP 3STEP 2
OFF
ON
The VOLT uses a Volume Dial with a built in
on/off control (like a radio).
• To turn VOLT ON, turn Volume Dial upward,
past the click.
• To turn VOLT OFF, turn Volume Dial
downward, past 0 until you feel a click.
IMPORTANT: When VOLT is turned ON, it will
take a few seconds to begin amplifying sound.
Please raise the volume SLOWLY to avoid a
sudden blast of sound.
WARNING: Whistling may be heard if VOLT is
turned ON but NOT positioned securely in your
ear. This is normal. Once the ComfortTIP is
properly inserted in your ear, whistling will stop.
STEP 3:TURN
VOLT
ON
14

Open Closed
Closed
Open
Thin Tubing
Select ComfortTIP™:
ComfortTIPs are right and left ear specic.
• Open: Allows natural sound and better air ow.
• Closed: Allows highest volume without feedback.
Select Tubing:
• Right Thin Tubing (red label): Use for tting right ear.
• Left Thin Tubing (blue label): Use for tting left ear.
• 13PLUS Tubing: Use this wider tube if you require
higher volume or a custom tube length (see page 18).
REPLACING TIPS AND TUBING
INITIAL ASSEMBLY
Thin
Open
MAX. OUTPUT
Type of ComfortTIP
Type of Tubing
Closed Open
13PLUSThin
Closed
13PLUS
TO INCREASE OUTPUT
ComfortTIP and Tubing combinations which allow for more gain (higher volume)
Left Right
15

ý
Replacing ComfortTIP
™
a) Hold Tubing with one hand and
remove ComfortTIP with other hand.
b) Align new ComfortTIP so vented end is
lined up with Stabilizer Bar. Push Tip
over the ridges on end of Tubing.
c) IMPORTANT: The end of the Tubing should be
visible through the opening of the ComfortTIP.
Otherwise, Tube may detach from Tip when
removing VOLT from your ear.
If you are experiencing whistling at higher
volumes, remove Open ComfortTIP and
replace with Closed ComfortTIP.
Vented
End
b)
a)
c)
Stabilizer
Bar
16

Replacing Thin Tubing
a) Remove Tubing: Turn Tubing Base
counter-clockwise (like a bottle cap),
or hold Tubing Base rm and twist
VOLT Body clockwise to detach.
b) Attach new Tubing: Gently turn Tubing
Base clockwise onto VOLT Body, or twist
VOLT Body counter-clockwise into Tubing Base.
c) Make sure Tubing Base is ush with
sides of VOLT Body when you are nished.
Please note: The VOLT Body can be used for
either the left or right ear. Only Thin Tubing
and ComfortTIPs™ are ear-specic.
b)
a)
c)
17

Using High Volume Kit (Optional)
a) Attach ComfortTIP to 13PLUS Tube.
b) Twist Earhook clockwise onto VOLT Body.
c) Insert ComfortTIP with 13PLUS Tube
attached into ear canal. Place VOLT Body
behind ear so Earhook rests on top of ear.
Mark a line on Tube ABOVE bottom of
Earhook. Cut Tube at marked line.
d) Push cut end of 13PLUS Tube
onto Earhook until it slides OVER
the end of Earhook.
c)
a)
d)
b)
Mark &
Cut Here
Overlap
The High Volume Kit
assembled
18

1
CARE AND CLEANING
Brush ComfortTIP™and Microphones daily.
Use Cleaning Tool Wire regularly.
1. Turn Tubing Base counter-clockwise to
remove. Or hold Tubing Base rm and
twist VOLT Body clockwise to detach.
2. Insert Wire through Tubing Base.
3. Wipe end of wire clean.
4. Repeat as necessary.
5. Reattach Tubing to VOLT Body.
23
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