MDG ATMe User manual

Les Générateurs de Brouillard MDG Ltée / MDG Fog Generators Ltd
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10301 avenue Pelletier, Montréal, Québec, Canada H1H 3R2
Tel. [phone] -Fax [phone]
www.mdgfog.com e-mail : [e-mail]
User Guide
ATMe, Haze Generator
(Revision C/e, March 2023, © MDG Fog Generators Ltd)

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User Guide, Rev: C/e, March 2023 2 / 33
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ATMe, Haze Generator
User Guide, Rev: C/e, March 2023 3 / 33
Table of Content
Section Page
Table of Content 3
User Guide 4
How to read this User Guide 4
Qualified Personnel 5
Need a little Help? 5
Copyright Notice 5
Basic Description 6
Installing the ATMe 7
Working with the ATMe 9
The Keyboard 10
LCD Saver 10
Menu Tree 11
Operating instructions 14
Starting Procedures 14
Haze Production 14
Shut down procedure 15
FAIL State 15
DMX Control 17
TIMER Control 18
Bootloader 19
RDM Control 19
Haze Fluid 21
Filling the fluid reservoir 21
Troubleshooting 22
Accessories 25
Flight Case 25
Portability option 25
Truss Support 25
Cable Requirements 26
Connection to the main 26
DMX 512 connection 26
Technical Specifications 27
Dimensions 28
Warranty 29
Certificates 30
Notes 33

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User Guide, Rev: C/e, March 2023 4 / 33
User Guide
Congratulations! You are now in possession of a MDG ATMe Haze Generator.
We hope this ATMe Haze Generator will bring you long hours of satisfaction.
Please read the following instructions carefully and completely before filling your Haze Generator with the
MDG Neutral Fog Fluid and turning it on.
CAUTION
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless they
have been given supervision or instruction concerning use of the appliance by a person
responsible for their safety. Children should be supervised to ensure that they do not play
with the appliance.
CAUTION
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent
or similarly qualified persons in order to avoid a hazard.
HOW TO READ THIS USER GUIDE
WARNING and CAUTION are used throughout this manual to forewarn of possible danger
to the users if precautions are not observed. As is customary in military and some commercial
manuals, the precautions will always precede the steps to which it refers so that the users
will be aware of any potential danger before performing the task.
WARNING and CAUTION labels are key equipment parts. Do not remove, change or cover
these labels. If the labels are not readable, contact MDG FOG GENERATORS LTD.
BOLD TEXT: Contains important information, cautionary steps and warnings that should be read
and understood prior to installing the unit.
BOLD and ITALIC TEXT: pertains to product names and trademarks, proprietary names and
products made by MDG FOG GENERATORS LTD.
Please read the following instructions carefully and completely before installing, pressurizing and turning
on the Haze Generator.

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QUALIFIED PERSONNEL
MDG Fog Generators Ltd systems will perform as designed but are to be installed, operated, and
serviced by trained personnel. Installation, operation and servicing of this equipment require trained
personnel with technical skills in electrical theory and fluid dynamics. This manual is not a substitute
for qualified technicians or local authorities on electricity, gas, fluid, or engineering, and therefore
does not supersede, amend or void local safety installation practices. Please refer to local authorities
for further information.
NEED A LITTLE HELP?
At MDG, we try our best to provide you with complete information for our products. Despite our best
efforts, sometimes, a little more is required due to the specifics of your project and installation. We’re
looking forward to go that extra mile for you.
Contact us:
By Phone: [phone] [phone]
By Fax: [phone]
By e-mail: [email protected]
On the Web: www.mdgfog.com
The QR code on the control panel is linked to the documentation of the
ATMe from our web site.
Do not hesitate to follow the URL (just click on the QR Code).
By Mail: MDG Fog Generators Ltd.
10301, Avenue Pelletier
Montréal, QC, H1H 3R2
Canada
Please note that our business hours are from 08h30 to 12h00 and from 12h30 to 17h00 (8:30AM to
12:00PM and 12:30PM 5:00PM), Eastern (GMT -5).
COPYRIGHT NOTICE
This User Guide (Original Instructions) is copyrighted and all rights are reserved by MDG Fog Generators
Ltd.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language or computer language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without the prior written permission of MDG Fog
Generators Ltd.

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Basic Description
The ATMe Haze Generator was designed with safety and reliability in mind. It is capable of generating
pure white, non-toxic haze for as long as you have fluid (100% duty cycle). This generator is also equipped,
as a standard feature, with the Automatic Purging System™ (APS™). This system purges the heating
module after the first heating cycle and after every emission of haze preventing residual build up and
clogging.
The ATMe is a non-stop haze generator capable of creating the finest and almost invisible mist. It highly
emphasizes laser and light beams. It also features variable output.
At the heart of the MDG ATMe is an electronic assembly that keeps the heat exchanger at a very stable
temperature, with three different types of fail-safe systems. Those three types of electronic fail-safe systems
are designed to protect against over and under-heating conditions and against component failure. When
an overheating condition is detected, or if the internal temperature of the Hazer reaches 60°C (140°F), a
safety circuit is triggered. This circuit removes the power to the heating elements, preventing hazardous
conditions. When an under-heating condition occurs, the Hazer will stop producing haze until the
temperature of the heating module is back within parameters.
A fourth safety system consists of a pressure relief valve which limits the working pressure and protects
against over-pressure.
The temperature of the heat exchanger is maintained within a narrow margin. If an error occurs (see FAIL
State), the Haze Generator will automatically shut down. When one of the safety systems is activated, the
Fail state will be displayed on the LCD, in the Status Menu. Check the FAIL State and Troubleshooting
paragraphs for diagnostics, then shut down the main power switch, wait 30 seconds, and then switch the
generator back on. If the failure persists, send your generator back to an authorized service center for
verification.
When « Haze On » mode is activated (DMX or Control Menu), the MDG ATMe Generator will produce
haze for as long as the ready level is reached (temperature) and all other control parameters are within
specifications.
When « Haze On » mode is deactivated, the APS™cycle is automatically initiated to clear the heating
module. Never remove the power to a generator while it is producing haze – See the Shut down
procedure.
WARNING
•When not in use ALWAYS switch off the power switch located on the back panel, and
disconnect both gas and AC line.
•Never install above people.
•This ATMe Haze Generator must be installed in an upright position on a stable and
leveled surface at least one (1) meter (3 feet) above the floor.
•Use in a well-ventilated area.
•Do not operate at less than 2 meters (6.5 ft.) from people.

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MAIN POWER
Switch
Downward Fan
Handle
Haze output
nozzle
XLR-5 DMX/ RDM
Connector
LCD
Keyboard
Haze fluid reservoir
CO
2
or N
2
Gas input
(50-60 psi)
USB Connector
VAC Input
100-240 VAC
50/60 Hz

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Installing the ATMe
Exercise caution when selecting the location to install or use this equipment:
•Install the MDG ATMe away from rain, wind, heavy dust or any harsh environment situations.
•Ensure available space for all electrical cable and gas tubing runs,
•The MDG ATMe requires 2 m (6.56 ft) of clearance to the front, and 1 m (3.28 ft) below the fan.
Fill the reservoir with MDG Neutral Fog Fluid (see Filling the fluid reservoir paragraph).
Connect the gas inlet to a gas bottle equipped with a single or double stage regulator. The gas inlet is an
Oxygen Adaptor (9/16-18 R.H).
Connect the data wiring (Male XLR-5 connector for DMX/RDM) if you are using a DMX or RDM controller.
Plug the powerCON connector.
Connect the power cord 100-240 VAC, 50-60 Hz, 550-1400 W.
Open the gas bottle and set the pressure between 50 and 60 psi (3.5 and 4.1 bar,
or 350 and 410 kPa).

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Working with the ATMe
The MDG ATMe Haze Generator is quite easy to operate and requires no preventive maintenance.
Switch On the power.
The MDG ATMe will display during four (4) seconds, the following message:
MDG Fog Generators
BootLoader
Testing: ....
These four seconds allow you to connect the generator to your PC, via a USB cable, to update the firmware
of the control board (see BootLoader for further details).
Then, the MDG ATMe will display during one (1) seconds, the following message:
ATMe
by
MDG Fog Generators Ltd
(V: x.xx – F: y.yyy)
where ‘x.xx’ is the version of your generator, and ‘y.yyy’ is the firmware of the program.
The program will load the configuration parameters saved in the EEPROM memory.
Finally, the screen will display the menu.

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THE KEYBOARD
The user can scroll in the menu by using the buttons of the keyboard:
‘Down’ moves the selection to the next menu or decrease a data value.
•When at the end of a list, the program moves back to the first item of this list.
•If the selected menu is a data input menu, keeping this key pressed will decrease the value
more rapidly.
•In a data input menu, when the value reaches its minimum value, the program continues
with the maximum value.
•
‘Up’ moves the selection to the previous menu or increase a data value.
•If the item is the first of a menu, the program moves the selection to the last item of that
menu.
•If the selected menu is a data input menu, keeping this key pressed will increase the value
more rapidly.
•In a data input menu, when the value reaches its maximum value, the program continues
with the minimum value.
•
‘Mode’ moves the last selection to the upper level
•This key has no effect in the first level.
•In a data input menu, pressing this key allows to exit the menu without changing any value
(escape).
•
‘Enter’ confirms a selection or data value.
•This key has the same effect that the key ‘→’, when scrolling through the menus.
•In a toggle menu, this key confirms the selection and moves the cursor back to the upper
level menu.
•In a data input menu, this key confirms the value of the data and moves the cursor back
to the upper level menu.
LCD SAVER
The program can automatically switch off the LCD screen (menu display and backlight) if there is no
keyboard activity. The user can choose between a 30 second and a 2 minutes delay in the Settings Menu
(« SETTINGSLCD SAVER »).
When the LCD Saver is activated, just press any key of the keyboard to re-activate the LCD screen functions.
The user can also deactivate the LCD saver by selecting the OFF option.

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MENU TREE
The menu is divided in five (5) main menus:
•Status Menu summarizes all the state of the haze generator. None of its sub menus can be modified.
•Control Menu allows the user to control locally the MDG ATMe. All its sub menus can be set, as long
as the generator is not in DMX/RDM mode.
•DMX,RDM Menu allows the user to define or verify the communication via DMX/RDM.
•Timer Menu allows the user to start a ON/OFF Cycle Timer.
•Setting Menu summarizes general configuration of the generator.
The menu is refreshed every second.
-Items preceded by the « -» character are state messages or parameters, updated by the program. The
user cannot modify them.
-Items preceded by the « >» character are control parameters.
-The user, within specific ranges or choices, can MODIFY them. In user input mode, the value or the
choice is preceded with the « ?» character.
This menu cannot be
modified by user
This menu can be
modified by user
The value is presently
modified by user

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The tree menu architecture is explained below. Items highlighted in blue are state menus ( - ), and those
highlighted in yellow are control menus ( >).
MODE ---- Communication toggle
AUTO - the generator is controlled by DMX/RDM if a signal is
present, or locally if there is no signal
LOCAL - the generator is controlled by the keyboard ONLY
DMX - the generator is controlled by DMX/RDM ONLY
TIMER - the generator is controlled by the internal timer
STATUS Status menu
STATE ---- Status State
UNIT OFF - the generator is off
xx% HEAT - the generator is heating, but not ready
PURGE - the generator is purging the heating module
READY - the generator is ready to produce haze
HAZE ON - the generator is producing Haze
FAIL - the generator is off, due to a failure (see diagnostic)
ERROR ---- Error message when State = FAIL (see diagnostic)
TEMP. ---- Temperature status (heating module)
TOO LOW - temperature too low
OK - temperature within specifications (ready)
TOO HIGH - temperature too high
PRESSURE xx.x Current reservoir pressure
PCB TEMP ---- Temperature of the board (see Units)
RUN TIME xx.x Total Run Time in decimal hours
HAZE TIME xx.x Total Haze Time in decimal hours
LAST ERR yyyyy Code for the Last five (5) errors
See Fail State paragraph
CONTROL Control menu
UNIT ---- Unit toggle
OFF - the generator is off
ON - the generator is on
HAZE ---- Haze toggle
OFF - the haze is off
ON - the haze is on
SET PRES xx.x HAZE operating pressure (see Units)
THEATER ---- Theater mode (Silent Fan Mode) toggle
OFF - the theater mode is off
ON - the theater mode is on

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DMX,RDM DMX / RDM Menu
DMX ADDR yyy DMX Address (1 to 510)
DEV LABEL yyyyyy RDM Device Name
DEV ID yyyyyy RDM Device ID
1 UNIT yyy Channel #1 value: OFF ≤ 50% (128) < ON
2 OUTPUT yyy Channel #2 value: 0% (0) to 100% (255)
3 HAZE yyy Channel #3 value: OFF ≤ 50% (128) < ON
TIMER Timer Menu
ENABLED ---- Timer toggle
OFF - the timer is disabled (Pause)
ON - the timer is enabled (Running)
SET PRES xx.x Timer HAZE operating pressure (see Units)
CCL.CLOCK HH:MM:SS Cycle Clock
ON (MIN) yyy ON Time Delay for each Cycle (1 to 60 min)
OFF (MIN) yyy OFF Time Delay for each Cycle (1 to 120 min)
END (MIN) yyy Shutdown Time (0 to 720 min)| 0 = No Shutdown
SETTINGS Settings menu
UNITS ---- Units toggle
PSI/°C - pressure in psi, temperature in Celsius
kPA/°C - pressure in kPa, temperature in Celsius
BAR/°C - pressure in bar, temperature in Celsius
PSI/°F - pressure in psi, temperature in Fahrenheit
LCD SAVER ---- LCD Saver Mode
30 s - LCD saver is activated after 30 s
2 mn - LCD saver is activated after 2 min
OFF - LCD Saver is Off
VOLTAGE xxxx For diagnostic issue
VERSION x.xx Model Version
FIRMWARE x.xx Program Firmware

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OPERATING INSTRUCTIONS
The MDG ATMe Haze Generator can be controlled either locally, with the keyboard, via DMX (see DMX
control and RDM Control) or a Timer (see Timer Control).
This paragraph focuses on local control.
Starting Procedures
When powering up the generator, the control program configures the Input/Output, and loads the
configuration parameters saved in the EEPROM memory.
At this point, the MDG ATMe switches to stand-by mode, and most of the electronic controls are off.
When the generator is manually switched to «UNIT ON» mode («CONTROLUNITON»), the program
starts the heating cycle («STATUSSTATE = % HEAT»), which will last approximately 7 to 8 minutes.
When the temperature reaches READY level («STATUSSTATE = READY»), the Automatic Purging
System™ (APS™) will be initiated («STATUSSTATE = PURGING»).
After the first purging cycle is completed (approx. time 60 sec.) the generator is ready to produce haze.
Haze Production
When the generator is manually switched to «HAZE ON» mode («CONTROLHAZEON»), the ATMe
will start producing haze.
The amount of the haze emission can be controlled by adjusting the pressure
(«CONTROLPRESSUREXX»)..
In Theater mode («CONTROLTHEATERON»), the speed of the fan is adjusted to the haze output in
order to reduce the sound level.
When the Theater mode is off («CONTROLTHEATEROFF»), the fan speed is always set to its maximum
value.
The MDG ATMe will produce haze as long as the control parameters are within specifications, and the fog
fluid reservoir filled.
If a critical problem occurs, the program shuts down automatically the haze generator, and displays an error
message in the State Menu (see Fail State) and the LCD will flash.
When the generator is manually switched to «HAZE OFF»mode («CONTROLHAZEOFF»), the ATMe
will stop producing haze and initiate the automatic purging cycle.
WARNING
Never power off a generator while it is producing haze –
See the shut down
procedure.

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Shut down procedure
Never shut down the MDG ATMe while making Haze.
Power off the generator observing the following sequence:
•Turn off the haze emission,
•Wait 60 seconds for the APSTM cycle to complete,
•Switch the generator «UNIT OFF» mode («CONTROLUNITOFF»),
•Power off the MDG ATMe, by switching off the “MAIN POWER SWITCH”.
Switching directly the generator in «UNIT OFF» mode will yield the same result as above. Wait for all the
cycles to complete before powering off the generator.
In Timer Mode, switching «TIMER ENABLED» to OFF will force the PURGE if the generator is still
producing some Haze. Wait for the end of APSTM cycle before powering off the generator.
FAIL State
FAIL state mode is initiated if any critical error occurs.
In this state, the MDG ATMe is off, awaiting an action from the user.
A critical error is always displayed in the Status Menu («STATUSERROR»), as well as the five (5) last
critical errors («STATUSLAST ERR»),
•ERROR = HEATER LAST ERR CODE = 6
This error will occur if the temperature of the heating module is not increasing with the proper thermal
ramp.
This is generally due to a heater cartridge(s) problem. Shut down the generator and restart it. Check the
heating process with the value of the Status («STATUSSTATExx% HEAT»). If the percent is not
increasing, the heater cartridges have failed.
•ERROR = P. LOW LAST ERR CODE = 7
This error will occur if the generator is unable to reach the operating pressure within a fixed time interval.
This may be due to a leaking gas line (between the gas bottle and the generator), a closed or empty gas
bottle, the set pressure of the regulator below 50-60 psi (3.5-4.1 bar, or 350-410 kPa), a ball valve closed
on the gas line or a problem with the pressure transducer.
With CO2bottles, too much output or siphon configuration may also cause the regulator freezes.
•ERROR = P. HIGH LAST ERR CODE = 8
This error will occur if the pressure is too high for a specific regime, while the gas flow inlet is fully closed.
This may be due to a solenoid valve malfunction (electronic or physical blockage), a problem with the
pressure transducer, the heating module partially clogged or the use of cryogenic (liquid) gas.

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•ERROR = T. HIGH LAST ERR CODE = 4
This error will occur if the temperature of the heating module is too high.
This is generally due to an electronic problem. Shut down the generator and restart it.
•ERROR = T. SAF LAST ERR CODE = 5
This error will occur if abnormal temperature difference between the two sensors of the heating module
is detected.
This is generally due to an electronic or a sensor problem. Shut down the generator and restart it.
•ERROR = PCB HIGH LAST ERR CODE = D
This error will occur when the internal temperature of the generator is too high.
This may happen if the external temperature is high. Move the generator in the shade or to a cooler
location. Shut down, wait few minutes, and then restart the generator.
•ERROR = WD RST LAST ERR CODE = E
This error will occur if the watchdog (software safety) resets the generator.
This is generally due to software error, an interference or chip problem. Shut down the generator and
restart it.
Please contact an Authorized Service Center if any problem persists.

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DMX CONTROL
The MDG ATMe can be controlled via a DMX512-A USITT standard protocol.
WARNING
Activating the «DMX» mode («MODE

DMX»), controls the MDG ATMe only by DMX
signal. If the DMX wire is unplugged or DMX signal is lost, the generator initiates an
automatic shutdown procedure.
Activating the «AUTO» mode («MODE

AUTO»), controls MDG ATMe by DMX, only if
there is a signal. If the DMX wire is unplugged or DMX signal is lost, the generator keeps
the last DMX values.
WARNING
In «AUTO Mode», DMX commands always take precedence over Local commands.
The MDG ATMe provides a simple way to check if there is DMX signal:
The user can change the DMX Start Address in the DMX,RDM Menu («DMX Add»), and choose any value
between 1 and 510 (512, last DMX channel).
The generator uses three (3) DMX channels:
•Channel 1 0 (0%) <UNIT OFF ≤128 (50%) <UNIT ON ≤255 (100%)
•Channel 2 0 (0%) – 255 (100%), HAZE OUTPUT (from minimum to maximum)
•Channel 3 0 (0%) <HAZE OFF ≤128 (50%) <HAZE ON ≤255 (100%)
These channels have the same behaviour than the menus of the local interface (see Operating instructions
paragraph).
No DMX Signal
DMX Signal

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TIMER CONTROL
The ATMe program implements a ON/OFF Cycle Timer, defined with the
Timer parameters (Timer Menu).
When the TIMER mode is activated, the clock is always preceded by the
symbol '-'.
When the ATMe is configured in «TIMER» mode («MODE  TIMER»), the generator is automatically
switching to «UNIT ON» mode when the ATMe is powered ON.
When the generator reaches READY state, the TIMER starts with the following parameters
-HAZE emission during «ON (MIN) »delay, with an output defined by «TIMER  SET PRES»,
-No HAZE emission during « OFF (MIN)»delay.
Then the cycle is repeated indefinitely if «TIMER  END (MIN) = 0 ».
If the « END (MIN) » delay is not at Zero, the generator is automatically switched to «UNIT OFF»mode
when this delay is achieved.
When the TIMER is running, it is possible to disable the TIMER at any time.
When the TIMER is disabled, all TIMER counters are paused, and the generator will stop emitting HAZE if
the generator was in a CYCLE ON phase, proceeding to a purge. When the TIMER is re-enabled, the TIMER
sequence will be resumed.
When the TIMER is DISABLED, the symbol ‘-‘, before the clock, is blinking.
«TIMER  ENABLE = OFF»can be used to force the generator to be purged before switching it, if the END
TIME is not achieved or if the generator is still hazing.

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BOOTLOADER
The MDG ATMe uses a BootLoader, also called boot manager. This program is a firmware (software
embedded in a hardware device) located into the non-volatile memory of the microcontroller unit (MCU)
that allows in-circuit reprogramming of the device using its USB communication port.
To upgrade the firmware, you will need:
•a computer running under Windows, with a USB 2.0 connector
•special driver for the USB, included in the package,
•a standard USB 2.0 cable, A to B Male/Male type
Contact the MDG Service to have the last package firmware upgrade for the MDG ATMe.
RDM CONTROL
The MDG ATMe can be controlled via a RDM ANSI E1.20 protocol, an intelligent bi-directional
communication utilizing the DMX512 data link.
RDM allows a console or other controlling device to discover and then configure, monitor, and manage
intermediate and end-devices connected through a DMX512 network. RDM provides for intelligent control
of devices on a DMX512 network, which has not been previously available outside of proprietary networks
RDM Control has the same functionalities than the DMX Control (see DMX Control) with bi-directional
functions allowing the user to read or write specific functions.

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The RDM supported parameters implemented in the MDG ATMe Haze Generator are summarized in the
following table.
RDM Parameter ID’s Value GET
Allowed
SET
Allowed
Comments
DISC_UNIQUE_BRANCH
0x0001
DISC_MUTE
0x0002
DISC_UN_MUTE
0x0003
QUEUED_MESSAGE
0x0020

STATUS_MESSAGES
0x0030

SUPPORTED_PARAMETERS
0x0050

PARAMETER_DESCRIPTION
0x0051

DEVICE_INFO
0x0060

PRODUCT_DETAIL_ID_LIST
0x0070

DEVICE_MODEL_DESCRIPTION
0x0080

ATMe, Haze Generator
MANUFACTURER_LABEL
0x0081

MDG Fog Generators Ltd
DEVICE_LABEL
0x0082
 
SOFTWARE_VERSION_LABEL
0x00C0

DMX_PERSONALITY
0x00E0
 
1
DMX_PERSONALITY_DESCRIPTIO
N
0x00E1 
DMX_START_ADDRESS
0x00F0
 
1 to 510
SLOT_INFO
0x0120

SLOT_DESCRIPTION
0x0121

DEFAULT_SLOT_VALUE
0x0122

IDENTIFY_DEVICE
0x1000

LCD flashes
RESET_DEVICE
0x1001

0x01/0xFF Reset (Warm)
MDG_GENERATOR_STATE 0x8002 ASCII text
(Up to 20 characters)
MDG_THEATER_MODE
0x8003

Unsigned Byte (0=Off,1=On)
MDG_LCD_SAVER 0x8004 Unsigned Byte
(0=30 s,1=2 min, 2=Off)
MDG_COMM 0x8005 Unsigned Byte
(0=AUTO,1=LOCAL, 2=DMX, 3=TIMER)
Table 1: RDM Supported Parameters.