MEDAIR MA-COMFORT User manual

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INTRODUCTION
Congratulations on the purchase of your MedAir® Comfort Air Mattress. The durable,
high-quality material used in the manufacturing of this product will ensure that you
experience long-lasting and uninterrupted performance.
Intended Use
This product is intended to help reduce the incidence of pressure ulcers while optimizing
patient comfort. It also provides the following purposes:
⚫To help and reduce the incidence of pressure ulcers while optimizing patient comfort.
⚫For long term home care of patients suffering from pressure ulcers.
⚫For pain management as prescribed by a physician.
The product can only be operated by personnel who are qualified to perform general
nursing procedures and have received adequate training in knowledge of prevention and
treatment of pressure ulcers.
Contraindication
Patient conditions for which the application of pressure relieving therapy on an alternation
system is contraindicated are as follows:
⚫Cervical or skeletal traction
⚫Unstable spinal cord injuries
Name: MedWay Group
Address: 450 Satellite Blvd. NE Suite A & B Suwanee, GA 30024
Phone: [phone]
Email: [e-mail]
Web: www.medwayus.com

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Table of Contents
Table of Contents ..................................................................................... 3
Symbol definition..................................................................................... 4
Products Feature...................................................................................... 6
Safety Precautions.................................................................................... 7
Confirm before set-up ............................................................................ 11
Parts Name ............................................................................................ 12
Set-Up instructions................................................................................. 13
Maintenance.......................................................................................... 16
Storage................................................................................................... 17
Troubleshooting ..................................................................................... 19
Warranty and after-sales service ............................................................ 20
(Please read carefully)............................................................................ 20
Specification list..................................................................................... 22
EMC Declaration .................................................................................... 22
EMC information.................................................................................... 22

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Symbol definition
CE certification and notified body number
Product production batch
Product serial number
Manufacturer information
II type equipment symbol
Mandatory reading of instructions
BF device symbol
Protected against solid foreign objects of 12.5mm and greater; protection
against vertically falling water drops.

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When the end user intends to discard this product, the product must be
sent to the appropriate facility for recycling and recycling.
Environment humidity for operation or storage
Environment temperature for operation or storage
Atmospheric pressure for operation or storage
Maximum weight of the mattress load.
Do not wash the mattress.
Do not bleach the mattress.
Do not tumble dry.
Do not iron.
Do not dry clean.

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Product Features
1. Two-channel alternating mode
The MedAir® Comfort mattress will alternate about every 6 minutes; This action supports the
body while inflating and relaxes the body while deflating. This action is intended to reduce
stress on the patient.
2. Tube structure

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Safety Precautions
In order to use this product safely, please read this book carefully and understand it, please be
sure to follow the instructions in this manual. In order to avoid injury when using this product, you
must know in advance the factors that may be dangerous. However, it is difficult to predict all
potential dangers. Therefore, warnings about proper use are defined and described in this manual.
When this symbol is indicated please follow the instructions carefully. This symbol indicates
that there is a risk of property damage, injury or death. Because it is especially important, it is
described below as "safety precautions and warnings"
Safety warning
This product features a layer of soft air floating beneath the patient's body. Therefore, do not
use when patients need to undergo cardiac resuscitation. When using emergency measures
such as CPR, use it under the guidance of a doctor.
Use this product with your doctor or specialist when using this product. In addition, if the body
feels abnormal during use, or the symptoms are worse, or there is a risk of accident, stop
using it immediately and consult your doctor or health care provider.
Warning 1
Warning
Warning 2

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When installing the mattress, place the airway tube feed
at the FOOT END OF BED.
DO NOT place tube feed in any other position as patient
injury may occur.
When using the mattress, be sure to secure the guardrail to
the bed. Failure to use the guardrail may result in a fall from
the bed, which may result in an injury.
Please do not jump on the mattress, it may cause injury or damage. Do not stand on the air
mattress or kneel on the mattress. There is a risk of damaging the airbag when high pressure
is applied locally.
When you move to a sitting position or get out of bed, be sure to ask someone else for
assistance, otherwise there is a danger of falling.
Warning 3
Warning 4
Warning 5
Warning 6

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Smoking is not allowed on the mattress and may cause a fire.
Please be aware not to bend or kink the air tube. Do not place tube under mattress. If tube is
damaged or kinked air flow will not inflate the mattress
Please do not use two or more people together. This may result in mattress inflation failure
and cause damage to the mattress.
DO NOT use the air pump in a damp place. Do not expose the pump to liquid. Doing so may
result in electric shock or malfunction. Avoid direct sunlight. In hot and humid places, keep it
away from the wall or above 55cm to avoid moisture retention.
DO NOT attempt to repair air pump; contact MedWay Group for authorized service center.
Opening the pump unit may cause electric shock or malfunction. In addition, the modification
of the air pump may pose a serious safety hazard.
Warning 7
Warning 8
Warning 9
Warning 10
Warning 11

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Be sure to plug the air pump's power plug into a standard wall power outlet (120v). DO NOT
insert or unplug the power plug with wet hands as this may result in electric shock.
If the mattress and air pump will not be used for a long time or the air pump needs to be
cleaned, unplug the power cord from the outlet. Failure to do so may cause accidents, electric
shocks, and malfunctions.
Please do not pull on the power cord of the air pump, do not damage the power cord, and do
not clip the power cord to the door. When removing the plug from the socket, be sure to hold
the power plug and pull it out to avoid damage to the power cord.
DO NOT use mattress without a sheet between patient and mattress. Skin should not directly
contact the air mattress as to prevent the body fluid from contaminating the air mattress.
Warning 12
Warning 13
Warning 14
Warning 15

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Confirm before set-up
Before set-up, please confirm whether the accessories are complete and whether
you understand the contents and precautions of the manual.
Packing list confirmation
① Air pump for air mattress……………………………x 1
② User Manual………………………………………….x 1
③ Air mattress (Ball type or Tube type)……………….x 1
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Parts Name

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Set-Up instructions
Step1:
Remove and unfold the MedAir® Comfort Air Mattress from box. Place the air mattress on
existing bed mattress with the air tube positioned at the foot end of the bed, right hand side.
Secure to bed mattress by folding the extra material under the bed mattress. This should be done
at the top and bottom of the air mattress.
NOTE: BE CAREFUL not to kink or bend the air tube when securing the air mattress to the bed
mattress. See figure 1
Step2:
With the enclosed hangers. Hang the pump to
the foot side of bed.
Connect the air tube to the pump. See figure 2

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Step3:
Make sure the red CPR valve (top right side of air mattress) is securely closed.
Connect the Air Supply Hose from the air mattress securely to the pump. Place sheet over
mattress and fold under to secure. See figure 3
Step4:
Plug the Electrical Supply Cable from the pump into a standard electrical outlet and turn the green
power switch to the on position. Adjust the air pressure to desired firmness. See figure 4. Please
NOTE: The air mattress will start to inflate and be ready for use in approximately 12 mins.

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Step5:
⚫Adjust pressure based on patient's comfort by turning pressure dial
⚫Air pump output pressure table:
Min
1
2
3
4
5(max)
20mmHg
30mmHg
50mmHg
70mmHg
100mmHg
120-140mmHg
⚫Since the mattress is alternated every 6 minutes, it takes about 12 minutes for the
pressure to reach the set value when a new pressure is set.
⚫The pressure value of the mattress is about half of the set value of the air pump.
⚫The higher the severity of pressure sores, the lower the pressure should be set, it is
best to follow doctor's advice.
Warning

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Maintenance
Warning：DO NOT open the pump for maintenance. If pump is not working contact
MedWay Group for service.
Mattress cleaning
⚫To clean mattress use a damp cloth with a neutral detergent.
⚫Let it dry naturally
Air pump cleaning
⚫Turn off the power switch and unplug the power cord
⚫Use a dry rag to clean the air pump
Warning: If it is not used for a long time, be sure to unplug the power cord to avoid
possible injury from tripping or entanglement.
⚫DO NOT Dry Clean: doing so will damage the mattress
⚫DO NOT use a clothes dryer or any other type of dryer, doing so will cause
deformation of the mattress.
⚫DO NOT use an iron to avoid damage to the mattress
Warning

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Storage
If you are no longer using this product, please follow the steps below to store.
⚫1. Turn off the power switch and unplug the power cord.
⚫2. Unplug the air tube
⚫3. Clean air pump and mattress (see previous instructions for cleaning)
⚫4. Fold the mattress and put it in a plastic bag or container.
⚫5. Wrap the power cord and put the air pump in a plastic bag or container.
⚫6. Put the air pump and mattress in a box, together with this manual
⚫Please put it in a stable place, safe from dropping.
⚫DO NOT put heavy objects on the storage box.
⚫Please keep it in a place with low humidity.
Environmental Specifications
For transport and storage:
Ambient temperature: -20°C- +55°C
Relative humidity: 10% - 90%RH, but not requiring a water vapor partial pressure greater
than 50hPa
Atmospheric pressure: 80KPa to 106KPa
For operation:
Ambient temperature: +5°C - +35°C
Relative humidity: 15% - 85%
Atmospheric pressure: 86KPa to 106KPa
Warning

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⚫When the equipment storage temperature is minimum or maximum, You should warm
or cool the temperature for 1 hour to operate temperature for use.
Warning

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Troubleshooting
Trouble
Possible reason
Does not start, power
light indicator not lit.
The power plug is not plugged into the power outlet. The power
supply does not work. Contact MedWay Group for service.
Air mattress is too soft
Valve does not work. Contact MedWay Group for service.
Air duct off. Check and reconnect.
Air duct bend. Check and unbend.
Adjustment knob error. Check setting.
Damaged mattress. Contact MedWay Group for service.
Air mattress is too soft
Adjustment knob error. Check setting.
Air pump noise is
abnormally loud.
Possible pump vibration. Put something on the air pump to weigh
down.
The air pump is in contact with other things. Move pump to
different location at end of bed.
Put the air pump on something that moves with the pump
vibration.
Power outage
Check electrical power of room.

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Warranty and after-sales service
(Please read carefully)
Service life and Shelf life
⚫EXPECTED SERVICE LIFE OF the pump is 2 years
⚫EXPECTED SERVICE LIFE OF the mattress is 2 years
⚫Shelf life of the PVC mattress more than 10 years in the required
environment.
⚫Shelf life of the TPU mattress is 2 years in the required environment,
because TPU is an environmentally friendly material that will biodegrade
after two years.
Warranty Period
Item
Warranty
PUMP
12 months, 15 months with
registration
MATTRESS
12 months, 15 months with
registration