Medion LIFE X14398 User manual

User manual
X14398 (MD 31820) / X15098 (MD 31821) / X15596 (MD 31822) / X16599 (MD 31823)
MEDION® LIFE®
Ultra HD AndroidTM LCD Smart-TV

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Table of Contents
1. Information about this user manual................................................................................... 4
1.1. Explanation of symbols .........................................................................................................................4
1.2. Proper use...................................................................................................................................................5
1.3. Ultra HD.......................................................................................................................................................5
2. Package contents.................................................................................................................. 6
3. Safety information ............................................................................................................... 7
3.1. Operating safety.......................................................................................................................................7
3.2. Installation location ................................................................................................................................8
3.3. Ambient temperature ............................................................................................................................9
3.4. Repairs .........................................................................................................................................................9
3.5. Safety when connecting .................................................................................................................... 10
3.6. Handling batteries................................................................................................................................ 11
4. EU – Declaration of Conformity......................................................................................... 12
5. Device overview.................................................................................................................. 13
5.1. Front .......................................................................................................................................................... 13
5.2. Rear and right-hand side.................................................................................................................... 14
5.3. Remote control...................................................................................................................................... 15
6. Getting started ................................................................................................................... 17
6.1. Unpacking ............................................................................................................................................... 17
6.2. Mounting ................................................................................................................................................. 18
6.3. Inserting batteries in the remote control..................................................................................... 19
6.4. Connecting the antenna .................................................................................................................... 19
6.5. Connecting the power supply ......................................................................................................... 19
6.6. Switching the Smart TV on and off.................................................................................................19
6.7. Initial installation after switching on for the first time............................................................ 20
6.8. Using the multimedia connections................................................................................................ 25
7. Operation ............................................................................................................................ 27
7.1. Channel selection ................................................................................................................................. 27
7.2. Sound settings....................................................................................................................................... 27
7.3. Screen settings....................................................................................................................................... 27
7.4. Displaying information....................................................................................................................... 28
7.5. Selecting the source ............................................................................................................................28
8. Teletext................................................................................................................................ 29
8.1. Using the teletext ................................................................................................................................. 29
9. Using the On-Screen Display menu (OSD menu) ............................................................. 30
9.1. Navigating in the menu...................................................................................................................... 30
10. Home page.......................................................................................................................... 30
11. Live TV menu....................................................................................................................... 31
11.1. Channels menu...................................................................................................................................... 31
11.2. TV options menu................................................................................................................................... 33
11.3. Record menu .......................................................................................................................................... 56
12. Channel list ......................................................................................................................... 60
13. Multi Media Player (MMP).................................................................................................. 61
13.1. Main menu for the media player..................................................................................................... 62
14. Google Cast ......................................................................................................................... 67
15. HbbTV system ..................................................................................................................... 68
16. Data protection MEDION® Smart TV ................................................................................. 68
17. Troubleshooting ................................................................................................................. 69

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17.1. Do you need more help?.................................................................................................................... 71
17.2. Smart TV pixel faults ............................................................................................................................ 71
18. Cleaning .............................................................................................................................. 72
19. Storing the device when not in use................................................................................... 72
20. Disposal............................................................................................................................... 73
21. Technical specifications ..................................................................................................... 74
22. Product data sheet ............................................................................................................. 77
22.1. Trademark information....................................................................................................................... 78
23. Privacy statement............................................................................................................... 78
24. Service information............................................................................................................ 79
25. Legal Notice ........................................................................................................................ 79
26. Index.................................................................................................................................... 80

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1. Information about this user manual
Thank you for choosing our product. We hope you enjoy using this device.
Read the safety instructions carefully before using the device for the first time. Note the
warnings on the device and in the user manual.
Always keep the user manual close to hand. If you sell the device or give it away, please
ensure that you also pass on this user manual. It is an essential component of the product.
1.1. Explanation of symbols
If a block of text is marked with one of the warning symbols listed below, the hazard described in
that text must be avoided to prevent the potential consequences described there from occurring.
DANGER!
Warning: risk of fatal injury!
WARNING!
Warning: risk of possible fatal injury and/or serious irreversible injuries!
CAUTION!
Warning: risk of minor and/or moderate injuries!
NOTICE!
Follow these instructions to prevent damage to the device!
More detailed information on using the device!
Follow the instructions in the user manual!
Due to the 5 GHz frequency range of the wireless LAN solution used, the device may
only be used inside buildings in the EU.
WARNING!
Warning: risk of electric shock!
WARNING!
Warning: danger due to loud volume!
• Bullet point/information on steps during operation
Instruction to be carried out
Declaration of Conformity (see “EU declaration of conformity” section): Products that feature
this symbol meet the requirements of the EU directives.

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Protection class II
Electrical devices in protection class II are devices that have double and/or reinforced in-
sulation throughout, and do not have the option of connecting a protective earth. The
housing of an electrical device in protection class II, with surrounding insulating material,
might either form all of the additional or reinforced insulation, or part of it.
Symbol for direct current (DC)
Symbol for alternating current (AC)
1.2. Proper use
This is an entertainment electronics device and is also suitable for multimedia applications. This de-
vice is designed to receive and play back television channels. The various connection options ena-
ble the additional extension of the reception and playback sources (receiver, DVD player, DVD re-
corder, video recorder, PC etc.). Your device can be used in a variety of ways.
The device is only intended for private use and not for industrial/commercial use.
• Please note that we shall not be liable in cases of improper use.
• Do not modify the device without our express agreement and do not use any accessories that
have not been supplied or approved by us.
• Only use replacement parts or accessories that we have supplied or approved.
• Comply with all the information in this user manual, especially the safety information. Any other use is con-
sidered improper and can cause personal injury or property damage.
• Do not use the device in extreme environmental conditions.
• This device is only suitable for use in dry interior rooms.
• This device is not suitable for use as a data monitor for office workstations.
1.3. Ultra HD
Your Smart TV features “Ultra HD” technology. This means that it can play back high-resolution im-
ages with four times the resolution of Full HD. An Ultra HDTV signal is required.

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2. Package contents
Please check your purchase to ensure that all items are included. If anything is missing, contact us
within 14 days of purchase.
The following items are supplied with your product:
• Smart TV
• Remote control (RC1832) incl. 2 x LR03 (AAA) 1.5 V batteries
• Power cord
• Feet incl. fixing screws
• Documentation
DANGER!
Risk of choking and suffocation!
Packaging film can be swallowed or used improperly, creating a risk of choking and
suffocation.
Keep packaging material such as plastic film or plastic bags away from children
.

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3. Safety information
3.1. Operating safety
– Before using the device for the first time, check the device for damage. A defective or
damaged device may not be operated.
– This device may be used by children over the age of 8 and by persons with limited
physical, sensory or mental abilities or by those without experience and knowledge, if
they are supervised or have been instructed in the safe use of the device and have un-
derstood the dangers that result from it.
– Children must not be allowed to play with the device. Cleaning and user maintenance
must not be carried out by children unless they are supervised.
DANGER!
Risk of choking and suffocation!
The packaging material is not a toy! Packaging film can be swallowed or used im-
properly, creating a risk of choking and suffocation.
Keep packaging material such as plastic film or plastic bags away from children.
DANGER!
Risk of electric shock!
Risk of electric shock, short circuit and fire!
Never open the housing of the Smart TV and do not push objects inside the
Smart TV through the slots and openings.
WARNING!
Overheating! Risk of fire!
Overheating may result in damage to the Smart TV and the risk of fire!
The slots and openings on the TV set are for ventilation purposes. Do not cover
these openings, for example with newspapers, table cloths, curtains etc.
– Do not subject the display to pressure. There is a risk of the screen glass breaking.
– The remote control has a Class 1 infrared diode. Never use optical equipment to look
at the LED.
CAUTION!
Risk of injury!
Risk of injury due to broken display!
Do not touch the display with fingers or sharp objects to avoid damage.
Use protective gloves when wrapping up cracked parts.
Wash your hands with soap afterwards, as the risk of chemicals escaping cannot be ex-
cluded.
Send the broken parts to your Service Centre for proper disposal.
Disconnect the device from the mains supply immediately and only use it again after it
has been checked by a qualified person or customer services. It is an emergency situation
if, for example, the device produces smoke or unusual noises, water has penetrated the
device, the mains cable or housing is damaged.
Contact customer services if:
– the mains cable is burnt or damaged
– liquid has penetrated the device
– the device is not operating correctly

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– the device has fallen or its housing is damaged
– The device produces smoke
3.2. Installation location
– The TV must not be mounted at heights exceeding 2 m. The device must be mounted
on a solid surface such as cement or concrete.
– Place the TV set on a sturdy, level surface. Some aggressive varnishes can corrode the
rubber feet on the device.
– When used for the first time, new devices may give off a typical, unavoidable but com-
pletely harmless odour. This will fade over time. We recommend you ventilate the
room regularly to help dissipate this odour.
We have taken appropriate measures during
the development of this product to ensure that levels
are well below legal limits.
– Keep your Smart TV and all connected devices away from moisture and avoid dust,
heat and direct sunlight. Non-compliance with these instructions can cause faults or
damage to the Smart TV.
– Do not use the device outdoors as it could be damaged by weather such as rain, snow
etc.
– The device may not be exposed to water droplets or spray. Do not place any liquid-filled
containers (vases or similar) on or next to the device. Such containers may tip over and the
liquid may impair the electrical safety of the device.
NOTICE!
Risk of damage!
Risk of injury due to candles and other open flames.
Keep candles and other open flames away from this product at all times, to pre-
vent fire from spreading.
– Make sure that there is enough clearance between the device and any surrounding
furniture or walls. Ensure a minimum clearance of 10 cm around the device for suffi-
cient ventilation.
– Avoid glare, reflections and extreme dark-light contrasts to protect your eyes.
– The optimal viewing distance is 3 times the screen diagonal.
DANGER!
Risk of injury! Risk of fatal injury!
Only place the TV set on stable surfaces. Falling televisions may cause serious inju-
ries and even death. Many injuries, particularly for children, can be avoided by tak-
ing the following precautions.
Only operate the Smart TV and its components on a sturdy, level and vibra-
tion-free surface to prevent it from falling.
– Only use the TV with the supplied feet and screws.
– Only use furniture that ensures that the TV is positioned safely.
– Take care to ensure that the TV does not protrude over the edges of the furniture.

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– Do not place the TV on suspended furniture, such as wall cupboards or shelves, with-
out safely and securely fixing both the furniture and the TV set. Take care to ensure
that the furniture is mounted correctly and do not exceed its maximum load.
– Do not place any covers or similar beneath the TV to ensure that it is securely posi-
tioned.
– Warn children of the dangers of climbing on furniture when trying to reach the TV set
or its controls.
If you store or change your TV, also observe the safety instructions specified above.
3.3. Ambient temperature
– The device can be operated at an ambient temperature of +5 °C to +35 °C and at a rel-
ative humidity of 20% to 85% (non-condensing).
– When switched off, the Smart TV can be stored at temperatures of between -20 °C and
+60 °C.
– Keep the device at least one metre away from sources of high-frequency or magnetic
interference (televisions, loudspeakers, mobile telephones etc.) to avoid malfunctions.
– Remove the plug from the power socket and the antenna cable from the antenna
socket during a thunderstorm or if the device is not going to be used for a long period.
NOTICE!
Risk of damage!
Major changes in temperature or fluctuations in humidity can cause moisture to
build up within the Smart TV due to condensation – this can cause an electrical
short circuit.
After transporting the Smart TV, wait until it has reached ambient temperature
before switching it on.
3.4. Repairs
– Repairs to your Smart TV should only be carried out by qualified specialists.
– If a repair must be carried out, please contact only our authorised service partners.
– Take care to ensure that only spare parts specified by the manufacturer are used. The
use of unsuitable spare parts can cause damage to the device or the risk of fire.

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3.5. Safety when connecting
3.5.1. Power supply
– Even when deactivated, some of the device components are live. To disconnect the
power to your Smart TV or to completely isolate the device from voltage sources, dis-
connect the device from the power supply completely. To do so, remove mains plug
from the socket.
DANGER!
Risk of electric shock!
Risk of death due to electric shock when the housing is open.
Do not open the device housing. It does not contain any parts that require main-
tenance by the user.
– Only operate the Smart TV from an earthed 220 to 240 V~ 50 Hz socket. Contact your
local energy supplier if you have any questions about the power supply at the installa-
tion location.
– The socket must always be easily accessible so that the plug can be quickly removed
from the socket in an emergency.
– To disconnect the power supply from your TV, pull the plug from the socket.
– For additional safety, we recommend using a surge protection device to protect your
Smart TV against damage due to voltage spikes or lightening strike from the power
supply.
– Position the cables so that no one can tread on them or trip over them.
– Do not place any objects on the cables as they may be damaged.
– Never touch the plug with wet hands.
– Always hold the housing and never pull on the cable when removing the plug from
the socket.
– Please note that the TV set continues to use power when in standby mode.
If the device switches off and restarts due to electrical discharge while in USB mode
(media player), optional HbbTV mode or optional LAN/WLAN mode (media player/
portal), it may not be able to independently restore the last operating mode. Please
start the respective media or applications again.
The last user settings entered may not be restored following an electrical discharge
that causes the TV to switch off because these settings are only saved 5 minutes af-
ter switching channels.
All multimedia devices that can be connected to the corresponding connections of
the TV must comply with the requirements of the Low Voltage Directive.

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3.6. Handling batteries
WARNING!
Risk of explosion!
Batteries may contain combustible materials and leak, heat up excessively, ignite or
even explode.
Avoid improper handling of the batteries to prevent damage to your device and
your health.
Please follow the safety advice below closely:
– Keep batteries away from children.
Consult a doctor immediately if batteries are swallowed.
– Never charge batteries (unless they are designed to be recharged).
– Never discharge batteries by means of high power output.
– Never short-circuit the batteries.
– Never expose the batteries to excessive heat (such as direct sunlight, fire or similar).
– Do not dismantle or deform the batteries.
You could injure your hands or fingers, or battery fluid could get into your eyes or onto
your skin. If you do come into contact with battery fluid, rinse the affected area with
plenty of water and consult a doctor immediately.
– Avoid heavy impacts and vibrations.
– Always observe the correct polarity.
– Take care to ensure that the plus (+) and minus (−) poles are correctly inserted to avoid
short circuits.
– Do not mix up new and old batteries or different types of batteries.
This could cause your remote control to malfunction. In addition, the weaker batteries
would discharge too much.
– Remove used batteries from the device immediately. There is an increased risk of leak-
age with flat batteries.
– Remove the batteries from the remote control if it is not going to be used for a long
period of time.
– Replace all used batteries in the remote control at the same time with new batteries of
the same type.
– Cover the contacts of the batteries with sticky tape if you want to store or dispose of them.
– If necessary, clean the battery and device contacts before insertion.
– If the batteries have leaked, wear protective gloves and clean the contacts thoroughly.

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4. EU – Declaration of Conformity
Medion AG hereby declares that this device complies with the required regulations in the EU and
the fundamental requirements and the other relevant provisions of the following:
• Radio Equipment Directive 2014/53/EU
• Ecodesign Directive 2009/125/EC
• RoHS Directive 2011/65/EU
You can download the complete EU Declaration of Conformity at www.medion.com/conformity.
Due to the 5 GHz frequency range of the integrated wireless LAN solution, the device may only be
used inside buildings in the EU (see table).
AT BE BG CZ DK
EE FR DE IS IE
IT EL ES CY LV
LI LT LU HU MT
NL NO PL PT RO
SI SK TR FI SE
CH UK(NI) HR
AT = Austria, BE = Belgium, BG = Bulgaria, CZ = Czech Republic, DK = Denmark, EE = Estonia,
FR = France, DE = Germany, IS = Iceland, IE = Ireland, IT = Italy, EL = Greece, ES = Spain, CY = Cyprus,
LI = Liechtenstein, LV = Latvia, LT = Lithuania, LU = Luxembourg, HU = Hungary, MT = Malta,
NL = Netherlands, NO = Norway, PL = Poland, PT = Portugal, RO = Romania, SI = Slovenia,
SK = Slovakia, TR = Turkey, FI = Finland, SE = Sweden, CH = Switzerland, UK(NI) = Northern Ireland,
HR = Croatia

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5. Device overview
5.1. Front
1
2
1) Screen
2) Infrared sensor: Reception field for the infrared remote control signals.
Operating light: lights up when the device is in standby mode.

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5.2. Rear and right-hand side
USB
5Vdc
Max. 500mA
USB
5Vdc
Max. 500mA
(ARC)
SPDIF
Optic. out
L
RVideo
BACK AV IN
13 Vdc/18 Vdc
300mA Max.
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1
2
2
3
4
5
6
8
9
10
7
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1) COMMON INTERFACE (CI+): Card slot for connecting pay TV cards
2) USB (5 V , 500 mA max.): USB connection for media playback/recording (PVR)
3) HDMI 1: HDMI port for devices with HDMI output
4) : For connecting headphones with 3.5 mm jack
5) : Switch the device on and off
6) HDMI 2-4: HDMI connection for devices with HDMI output (HDMI 2 can be used for CEC/ARC)
7) LNB (13 V/18 V , 300 mA max.): For connecting the antenna (satellite)
8) ANT.: For connecting the antenna (analogue, DVB-T or DVB-C)
9) VGA: VGA port for connecting a PC or a YUV adapter (optional)
10) BACK AV IN: Audio/video input (cinch)
11) SPDIF optic. OUT: Digital audio output (optical)
12) LAN: Network connection for connection to the Internet
13) Connection for mains plug
Please only use the mains connection cable supplied for this purpose.
14) Fixing holes for a wall mount1
MD 31820: Vesa standard, hole spacing 100 x 100 mm
MD 31821 / MD 31822: Vesa standard, hole spacing 200 x 200 mm
MD 31823: Vesa standard, hole spacing 400 x 200 mm
The TV must not be mounted at heights exceeding 2 m. The device must be mounted on a
solid surface such as cement or concrete.
1Wall mount not supplied. When mounting the device, make sure that you use M6 (MD 31820: M4) screws. The maximum length of the screws
corresponds to the thickness of the wall mount plus 10 mm (MD 31820: 7 mm).

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5.3. Remote control
OK
TEXT
MENU
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2
3
4
6
8
9
11
13
17
19
20
23
24
7
22
5
10
15
14
16
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1) : Switch smart TV on/off (switch standby mode on/off) .
2) Number buttons:
TV: Channel selection, teletext: Page selection
3) : DTV/satellite/media browser: subtitle function
4) : Mute
5) P/: Channel selection buttons
TV: select next (+) / previous (−) channel; teletext: select next (+) / previous (−) page
6) / : Microphone button for activating voice control
7) : Open the start screen
8) INFO: Digital TV: show information (e.g. current channel number)
9) Direction button : move up in menu
Digital TV: select infobar for the current channel, teletext: select next page;
Direction button : move down in menu,
Digital TV: select infobar for the current channel, teletext: select previous page;
Direction button : move left in menu
Teletext: call up subpages;
Direction button : move right in menu
Teletext: call up subpage
10) EXIT: Exit the menu
11) YOUTUBE: Open the YouTube app
12) GOOGLE PLAY: Open the Google Play app
13) (SOURCE): Select input signal of connected devices
14) TEXT: Switch teletext on and off
15) Red button: For teletext or menus, HbbTV
Green button: For teletext or menus
Yellow button: For teletext or menus
Blue button: For teletext or menus
16) Media buttons
: Fast rewind;
: Stop playback;
: Fast forward;
: Start recording (PVR);
: Start playback/pause playback/start timeshift
17) MENU: Open and close menu
18) PRIME VIDEO: Open the Prime Video app
19) NETFLIX: Open the Netflix app
20) : Move back one step in the menu
21) OK: Confirm selection in certain menus
22) : Digital TV: call up the electronic programme guide
23) V/+: Increase (+) or decrease (−) volume.
24) LANG.: Analogue TV: stereo/mono;
Digital TV: select audio language (if available)

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6. Getting started
Before using for the first time, ensure you read the“Safety instructions”section.
6.1. Unpacking
• Select a suitable place for setting up the device before unpacking.
• Open the box very carefully, to avoid damaging the device. The device might get damaged if you
use a knife with a long blade to open the box.
• The box contains a number of small items (including batteries). Keep these out of the reach of
children, as they represent a choking hazard.
• Store the packaging material in a safe place. Only use this box to transport the TV.
DANGER!
Risk of choking and suffocation!
Packaging film can be swallowed or used improperly, creating a risk of choking and
suffocation.
Keep packaging material such as plastic film or plastic bags away from children.

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6.2. Mounting
Attach the feet as shown in the illustration. Carry out this step before connecting the Smart TV.
MD 31820:
2 x
MD 31821 / MD 31822 / MD 31823:
4 x (MD 31821
MD 31822)
6 x (MD 31823)
2 x

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6.3. Inserting batteries in the remote control
Remove the battery compartment cover on the back of the remote control.
Insert two LR03 (AAA) 1.5 V batteries in the battery compartment of the remote control. Check
the battery polarity (see label on the bottom of the battery compartment).
Close the battery compartment.
NOTICE!
Risk of damage!
The remote control can be damaged by leaking batteries if not used for a long pe-
riod of time!
Remove the batteries from the remote control if the device is not going to be
used for a long period.
6.4. Connecting the antenna
Your smart TV supports different antenna signals.
You can input the following image signals to the television through the socket labelled ANT.:
• Via analogue cable/an analogue house aerial
• Via a DVB-T2/ DVB-T2antenna or
• Via a DVB-C2connection (digital cable connection)
Insert the antenna cable either from the house aerial/analogue cable connection, a DVB-T anten-
na or the DVB-C connection in the antenna socket on the Smart TV.
You also have the option of connecting a digital satellite system to the socket labelled LNB.
Screw a coaxial antenna cable’s F connector onto the connector on the Smart TV.
To receive encrypted/subscription channels you will need to use a CI module (Con-
ditional Access Module) and an appropriate card. Insert a CI module (available in
specialist shops) in the slot provided for this purpose on the left-hand side of the
device (COMMON INTERFACE). You can then insert your provider’s card in the CI
module.
6.5. Connecting the power supply
Connect the supplied power cord to the mains connection socket of the device.
Connect the mains plug on the device to an easily accessible 220 to 240 V ~ 50 Hz mains socket.
6.6. Switching the Smart TV on and off
The device will be in standby mode as soon as you have connected the mains plug to the mains
socket.
To switch on the device, press
– on the remote control: the standby/on button, one of the number buttons or one of the
P/buttons;
– on the device: the multifunction switch .
Use the standby/on button on the remote control to switch the device back into standby mode.
The device will be switched off, but will continue to use power.
2This service must be available in your region.

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6.7. Initial installation after switching on for the first time
You will be guided through the initial installation after you switch on the device for the first time.
You can call up the initial installation at any time via the SETTINGS > DEVICE PREFERENCES > RESET
menu and run it again.
Welcome
English (United States)
English (United Kingdom)
Azәrbaycan
Bosanski
Catalá
Use the  buttons to select the language.
Then press OK or to confirm.
Country
Estonia
Ukraine
United Arab Emirates
Other
Please select your country:
Select the desired country using . The country setting will influence the order in which the
channels are stored. In addition, there are a number of options preset for the individual coun-
tries.
Afterwards, press OK or to continue.
A message appears when the device is used for the first time. Use the  buttons to select
CONTINUE and press OK or .
6.7.1. Connecting accessories
Next, the device searches for Bluetooth accessories within range. Devices that are ready to connect
are then displayed. Use the  buttons to select the required device and press OK to establish the
connection. Make sure that the device in question is in pairing mode. Otherwise it will not be dis-
played.
To use the voice assistant/search function on the remote control, this must also be paired with
the television. To do so, press and hold the button for several seconds until it is displayed (TV
REMOTE). Use the  buttons to select the remote control and press OK to establish the con-
nection.
Then choose whether you want to set up the device using an Android smartphone.
To do so, use the  buttons to select CONTINUE and press OK. Then follow the instructions pro-
vided.
Use the  buttons to select SKIP to continue setting up the TV.