Mercedes-Benz E-Class Coupe 2021 User manual

Digital – in thevehicleVehicle document walletDigital – on the InternetDigital – as an app
Familiarize yourself with the con‐
tents of the Operator's Manual
directly via thevehicle's multi‐
media system (menu item "Vehi‐
cle information"). Start with the
quick guide or broaden your
knowledge with practical tips.
Here you can find comprehen‐
sive information about operating
your vehicle and about services
and guarantees in printed form.
You can find the Operator's Man‐
ual on the Mercedes-Benz home‐
page.
The Mercedes-Benz Guides app
is available free-of-charge in
familiar app stores.
É2385840109aËÍ
2385840109
Apple®iOS AndroidTM
Order no. P238 0728 13 Part no. 238 584 01 09
Edition B-2021
E-Class Coupe
Operator's Manual
Mercedes-Benz
Mercedes-Benz E-Class Coupe

Publication details
Internet
Further information about Mercedes-Benz vehi‐
cles and about Mercedes‑Benz AG can be found
on thefollowing websites:
https://www.mbusa.com (USA only)
https://www.mercedes-benz.ca (Canada only)
Documentation team
©Mercedes‑Benz AG: Not to be reprinted, trans‐
lated or otherwise reproduced, in whole or in
part, without written permission from
Mercedes‑Benz AG.
Vehicle manufacturer
Mercedes‑Benz AG
Mercedesstraße 120
70372 Stuttgart
Germany
Front passenger airbag warning
Airbag warning stickerfor USA and Canada
&WARNING Risk of injury or death if the
co-driver airbag is enabled
If the co-driver airbag is enabled, a child on
the co-driver seat may be struck by the co-
driver airbag during an accident.
NEVER use a rearward-facing child restraint
system on a seat with an ENABLED FRONT
AIRBAG; DEATH or SERIOUS INJURY to the
CHILD can occur.
Observe thechapter "Children in thevehicle".
As at 05.06.20

Thank youfor purchasing a Mercedes-Benz
Before youfirst drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle. Foryour own safety and a longer
operating lifespan of thevehicle, follow the
instructions and warning notices in this Opera‐
tor's Manual. Disregarding them may lead to
damage to thevehicle or injury to people.
Damage to thevehicle resulting from the disre‐
gard of the instructions is not coveredby the
Mercedes-Benz Limited Warranty.
The standard equipment and product description
of your vehicle may vary and depends on thefol‐
lowing factors:
RModel
ROrder
RNational version
RAvailability
Mercedes-Benz reservestheright to introduce
changes in thefollowing areas:
RDesign
REquipment
RTechnical features
The equipment in your vehicle may therefore dif‐
fer from that shown in the descriptions and illus‐
trations.
The following documents are integral parts of
thevehicle:
RDigital Operator's Manual
RPrinted Operator's Manual
RMaintenance Booklet
REquipment-dependent Supplements
Keep these documents in thevehicle at all
times. If you sell thevehicle, always pass all of
the documents on to the new owner.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2385840109
2385840109

Symbols ........................................................ 5
At aglance .................................................... 6
Cockpit ........................................................... 6
Indicator and warning lamps .........................10
Overhead control panel ................................ 12
Door operating unit and seat adjustment ..... 14
Emergencies and breakdowns ...................... 16
Digital Operator's Manual ......................... 18
Calling up the Digital Operator's Manual ...... 18
General notes............................................. 20
Protection of the environment ......................20
Genuine Mercedes-Benz parts ...................... 20
Operator's Manual ........................................ 21
Service and vehicle operation ......................22
Operating safety ...........................................23
Declaration of conformity for wireless
vehicle components .....................................25
Diagnostics connection ................................ 25
Qualified specialist workshop ....................... 27
Correct use of thevehicle ............................. 27
Notesfor persons with electronic medi‐
cal aids ......................................................... 27
Problems with your vehicle ........................... 28
Reporting safety defects ...............................28
Limited Warranty .......................................... 29
QR code forrescue card ...............................29
Data storage .................................................29
Copyright ...................................................... 34
Occupant safety......................................... 35
Restraint system ...........................................35
Seat belts ..................................................... 37
Airbags ......................................................... 42
PRE-SAFE®system ....................................... 50
Safely transporting children in thevehi‐
cle ................................................................. 51
Notes on pets in thevehicle .........................63
Opening and closing .................................. 64
SmartKey ...................................................... 64
Doors ............................................................ 69
Trunk ............................................................ 72
Side windows ................................................ 78
Sliding sunroof .............................................. 81
Roller sun blinds ...........................................85
Anti-theft protection .....................................85
Seats and stowing ..................................... 89
Notes on the correct driver's seat posi‐
tion ............................................................... 89
Seats ............................................................ 90
Steering wheel ............................................ 100
Easy entry and exit feature .........................102
Memory function ........................................ 103
Stowage areas ............................................ 105
Sockets ....................................................... 112
Wireless charging of the mobile phone
and connection with theexterior antenna ... 113
Installing and removing thefloor mats ........ 115
Light and visibility .................................... 116
Exterior lighting ........................................... 116
Interior lighting ........................................... 124
Windshield wiper and windshield washer
system ........................................................ 126
Mirrors ........................................................ 129
2Contents

Climate control ........................................ 133
Overview of climate control systems ..........133
Operating the climate control system ......... 134
Driving and parking ................................. 140
Driving ........................................................ 140
DYNAMIC SELECT switch ........................... 152
Automatic transmission .............................. 154
Function of the 4MATIC .............................. 158
Refueling .................................................... 158
Parking .......................................................160
Driving and driving safety systems .............. 167
Vehicle towing instructions .........................221
Instrument Display and on-board
computer.................................................. 222
Notes on the Instrument Display and on-
board computer .......................................... 222
Instrument Display overview ...................... 223
Overview of the buttons on thesteering
wheel ..........................................................224
Operating the on-board computer .............. 224
Overview of displays on the multifunc‐
tion display .................................................226
Head-up Display ......................................... 226
MBUX multimedia system ...................... 229
Overview and operation .............................. 229
System settings .......................................... 237
Navigation ................................................... 241
Telephone ...................................................247
Mercedes me and apps .............................. 250
Mercedes-Benz emergency call system ...... 258
Radio & media ............................................ 262
Sound settings ...........................................269
Maintenance and care ............................. 270
ASSYST PLUS service interval display ........ 270
Engine compartment .................................. 271
Cleaning and care .......................................276
Breakdown assistance ............................ 283
Emergency .................................................. 283
Flat tire ....................................................... 284
Battery (vehicle) ......................................... 290
Towstarting or towing away ....................... 295
Electrical fuses ........................................... 300
Wheels and tires ...................................... 304
Notes on noise or unusual handling char‐
acteristics ...................................................304
Notes on regularly inspecting wheels and
tires ............................................................ 304
Notes on snow chains ................................ 305
Tire pressure .............................................. 305
Loading thevehicle .....................................312
Tire labeling ................................................ 316
Definition of termsfor tires and loading ..... 321
Changing a wheel ....................................... 324
Emergency spare wheel .............................. 333
Technical data .......................................... 335
Notes on technical data .............................. 335
Vehicle electronics .....................................335
Radio operating permits forvehicle com‐
ponents ...................................................... 337
Vehicle identification plate, VIN and
engine number overview .............................337
Operating fluids .......................................... 339
Vehicle data ................................................ 345
Contents 3

Display messages and warning/indi‐
cator lamps .............................................. 348
Display messages ....................................... 348
Warning and indicator lamps ...................... 395
Index .......................................................... 410
4Contents

In this Operator's Manual, you will find thefol‐
lowing symbols:
&DANGER Danger due to not observing
thewarning notices
Warning notices draw your attention to haz‐
ards that may endanger your health or life, or
the health or life of others.
#Observe thewarning notices.
+ENVIRONMENTAL NOTE Environmental
damage due to failure to observe envi‐
ronmental notes
Environmental notes include information on
environmentally responsible behavior or envi‐
ronmentally responsible disposal.
#Observe environmental notes.
*NOTE Damage to property due to failure
to observe notes on material damage
Notes on material damage inform you of
risks which may lead to your vehicle being
damaged.
#Observe notes on material damage.
%These symbols indicate useful instructions
or further information that could be helpful
to you.
#Instruction
(/page)Further information on a topic
Display Information on the multifunction dis‐
play/media display
4Highest menu level, which is to be
selected in the multimedia system
5Relevant submenus, which are to be
selected in the multimedia system
*Indicates a cause
Symbols 5

Left-hand-drive vehicles
6At aglance – Cockpit

1Steering wheel gearshift paddles →156
2Combination switch →117
3Instrument Display →223
4DIRECT SELECT lever →154
5Media display →229
6Start/stop button →141
7Calls up MBUX multimedia system applica‐
tions
→231
8Climate control systems →134
9Glove box →107
A£Hazard warning light system →118
BStorage compartment →107
CTouchpad →231
D8Controller forvolume and switching
sound on/off
→229
EÜSwitches the MBUX multimedia system
on/off
→229
FDRear-window roller sunblind →85
GõExtends/retracts the seat belt extender →40
HèECO start/stop function →149
IcActive Parking Assist →217
JÉSets thevehicle level →204
KDYNAMIC SELECT switch →153
LPASSENGER AIR BAG indicator lamps →47
MControl panel forthe MBUX multimedia sys‐
tem
→224
NAdjusts thesteering wheel mechanically →100
OAdjusts thesteering wheel electrically →101
ýSwitches thesteering wheel heater
on/off
→102
PControl panel:
On-board computer →224
Cruise control →176
IActive Distance Assist DISTRONIC →180
QDiagnostics connection →25
At aglance – Cockpit 7

ROpens the hood →271
S!Electric parking brake →164
TLight switch →116
8At aglance – Cockpit

Instrument Display
10 At aglance – Indicator and warning lamps

1#! Turn signal lights →117
26Restraint system →397
3åESP®OFF →406
÷ESP®→406
4RRear fog lamp →117
5KHigh beam →117
LLow beam →116
TParking lamps →116
6ÿCoolant temperature →399
7Coolant temperature display →223
8!Electric parking brake (yellow) →402
9éRecuperative Brake System, USA only →402
JBrakes (yellow), Canada only →402
A#Electrical malfunction →399
BLDistance warning →405
C!ABS →406
DÙElectric powersteering →398
EhTire pressure monitoring system →408
F8Reserve fuel with fuel filler flap location
indicator
→399
GFuel level →223
HElectric parking brake (red) →402
FUSA only
!Canada only
IBrakes (red) →402
$USA only
JCanada only
JüSeat belt →397
K;Check Engine →399
LäSuspension →405
At aglance – Indicator and warning lamps 11

12 At aglance – Overhead control panel

1Sun visors
2pSwitches the left-hand reading lamp
on/off
→124
3SSwitches the automatic interior lighting
control on/off
→124
4GSOS button →252
5cSwitches the front interior lighting
on/off
→124
6;me button →252
7uSwitches therear interior lighting
on/off
→124
8pSwitches theright-hand reading lamp
on/off
→124
9Eyeglasses compartment
A3Opens/closes the panorama roof with
power tilt/sliding panel
→81
3Opens/closes theroller sunblind →81
BInside rearview mirror →130
At aglance – Overhead control panel 13

14 At aglance – Door operating unit and seat adjustment

1Adjusts the seats electrically →93
2wSwitches the seat heating on/off →97
3sSwitches the seat ventilation on/off →99
4Switches AIRSCARF on/off →99
5&%Locks/unlocks thevehicle →69
6pOpens/closes the trunk lid →72
7ÍOperates the outside mirrors →129
8WOpens/closes theright side window →78
9WOpens/closes therear right side win‐
dow
→78
AChild safety lock fortherear side windows →62
BWOpens/closes therear left side window →78
CWOpens/closes the left side window →78
DOpens the door →69
EOperates the memory function →104
FSets the seat fore-and-aft position →92
GAdjusts the seat cushion length →92
HAdjusts the 4-way lumbar support →93
IConfigures the seat settings →95
JAdjusts the head restraints →93
KAdjusts the seat cushion inclination →92
LAdjusts the seat height →92
MAdjusts the seat backrest inclination →92
At aglance – Door operating unit and seat adjustment 15

16 At aglance – Emergencies and breakdowns

1B-pillar with:
QR code for accessing therescue card →29
2Safetyvests →283
3;me button →252
GSOS button →252
4Checking and refilling operating fluids →339
5Tow-starting or towing away →296
6Flat tire →284
7Starting assistance →294
8£Hazard warning light system →118
9Fuel filler flap with:
information label on fuel type →158
Information label on tire pressure →307
QR code for accessing therescue card →29
ATow-starting or towing away →296
BTIREFIT kit →286
CFirst-aid kit (soft sided) →284
DWarning triangle →283
At aglance – Emergencies and breakdowns 17

Calling up the Digital Operator's Manual
Multimedia system:
4©5Info 5Operator's Manual
5Õ
The Digital Operator's Manual describes the
functions and operation of thevehicle and the
multimedia system.
#Select one of thefollowing menu items in the
Digital Operator's Manual:
RSearch: searchforkeywords in order to find
quick answers to questions about the opera‐
tion of thevehicle.
RQuick start: here is where youfind thefirst
steps towards setting up your vehicle.
RTips:find information that prepares youfor
certain everyday situations with your vehicle.
RAnimations:watch animations of thevehicle
functions.
RMessages:receive additional information
about the messages in the Instrument Dis‐
play.
RBookmarks:gain access to your personally
saved bookmarks.
RLanguage: select the language forthe Digital
Operator's Manual.
1Back
2Adds bookmarks
3Picture
4Contents section
5Directions of movement of contents section
6Menu
Some sections in the Digital Operator's Manual,
e.g. warning notes, can be expanded and col‐
lapsed.
Additional methods of calling up the Digital
Operator's Manual:
Direct access: open therequired content in the
Digital Operator's Manual by pressing and hold‐
18 Digital Operator's Manual