Mercury 2000 Grand Marquis User manual

Before driving
Introduction 2
Instrumentation 6
Controls and features 24
Seating and safety restraints 87
Starting and driving
Starting 113
Driving 118
Roadside emergencies 133
Servicing
Maintenance and care 150
Capacities and specifications 197
Customer assistance 203
Reporting safety defects 214
Index 215
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Ford may change the contents without notice and without incurring obligation.
Copyright © 1999 Ford Motor Company
Contents
1

The following warning may be required by California law:
CALIFORNIA Proposition 65 Warning
Engine exhaust, some if its constituents, and certain vehicle
components contain or emit chemicals known to the State of
California to cause cancer, or birth defects or other reproductive harm.
ICONS
Indicates a safety alert. Read the
following section on Warnings.
Indicates vehicle information related
to recycling and other
environmental concerns will follow.
Correct vehicle usage and the
authorized disposal of waste
cleaning and lubrication materials are significant steps towards
protecting the environment.
Indicates a message regarding child
safety restraints. Refer to Seating
and safety restraints for more
information.
Indicates that this Owner Guide
contains information on this subject.
Please refer to the Index to locate
the appropriate section which will
provide you more information.
Introduction
2

WARNINGS
Warnings provide information which may reduce the risk of personal
injury and prevent possible damage to others, your vehicle and its
equipment.
BREAKING-IN YOUR VEHICLE
There are no particular breaking-in rules for your vehicle. During the
first 1 600 km (1 000 miles) of driving, vary speeds frequently. This is
necessary to give the moving parts a chance to break in.
INFORMATION ABOUT THIS GUIDE
The information found in this guide was in effect at the time of printing.
Ford may change the contents without notice and without incurring
obligation.
Introduction
3

These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert See Owner’s Guide
Fasten Safety Belt Air Bag-Front
Air Bag-Side Child Seat
Child Seat Installation
Warning
Child Seat Tether
Anchorage
Brake System Anti-Lock Brake System
Brake Fluid -
Non-Petroleum Based Traction Control
Master Lighting Switch Hazard Warning Flasher
Fog Lamps-Front Fuse Compartment
Fuel Pump Reset Windshield Wash/Wipe
Windshield
Defrost/Demist
Rear Window
Defrost/Demist
Power Windows
Front/Rear Power Window Lockout
Introduction
4

Vehicle Symbol Glossary
Child Safety Door
Lock/Unlock
Interior Luggage
Compartment Release
Symbol
Panic Alarm Engine Oil
Engine Coolant Engine Coolant
Temperature
Do Not Open When Hot Battery
Avoid Smoking, Flames,
or Sparks Battery Acid
Explosive Gas Fan Warning
Power Steering Fluid Maintain Correct Fluid
Level
MAX
MIN
Emission System Engine Air Filter
Passenger Compartment
Air Filter Jack
Introduction
5

R.DEF.
AUTO
LAMP
0FF
PANEL
DIM
PUSH INTERIOR
HI
LO F
E
CHECK
ENGINE
AIR
SUSP
OD
OFF
BRAKE
TEMP
VOLTS FUEL
MPH km/h
10
20
30
40
50 60 70 80
90
10 0
11 0
12 0
20
40
60
80
100 120
140
160
180
200
H
C
FH
L
<FUEL FILL DOOR P R N D 2 1
OFF
ON
Driver air bag
(pg. 101)
Instrument cluster
(pg. 8)
Rear window
defroster control
(pg. 25)
Instrument panel
dimmer switch
(pg. 24)
Headlamp
control
(pg. 24)
Speed control*
(pg. 62)
Turn signal and
wiper/washer control
(pg. 60)
* if equipped
Instrumentation
6

SCAN
BASS TREB BAL FADE
SIDE
EJ REW FF
1 - 2
TAPE
AMS
VOL - PUSH ON
SEEK
TUNE
AM
FM
CLK
123456
FM1
ST
L
NORM A/C
VENT FLOOR FLR • DEF DEF
HI
LO
MAX A/C
OUTSIDE TEMP AUTOMATIC
OFF
F
AUTO
HM
OIL
H
L
RSM
SET
ACC
COAST
Electronic sound system
(pg. 35)
Climate control systems
(pg. 26) Clock
(pg. 34)
Traction control switch*
(pg. 120)
Gearshift with
O/D control
(pg. 125)
Instrumentation
7

WARNING LIGHTS AND CHIMES
Standard instrument cluster
Optional instrument cluster
Low fuel (if equipped)
Illuminates as an early reminder of a
low fuel condition indicated on the
fuel gauge (refer to Fuel gauge in
this chapter for more information).
When refueling, after the light
comes on, the amount of fuel that is added will be less than the
advertised capacity since there is fuel still in the tank. The ignition must
be in the ON position for this lamp to illuminate. The lamp will also
illuminate for several seconds after the ignition is turned to the ON
position regardless of the fuel level to ensure your bulb is working.
E
LOW
FUEL
CHECK
ENGINE
AIR
SUSP
OD
OFF
BRAKE
AIR
BAG
TEMP OIL
VOLTS FUEL
MPH km/h
10
20
30
40
50 60 70 80
90
10 0
11 0
12 0
20
40
60
80
100 120
140
160
180
200
HH
LC
FH
L
<FUEL FILL DOOR
TRAC
CNTL
0000000
0
000
+–
F
E
/
2
1
N
O
R
M
H
C
km/h
MPH
km
S
CHECK
ENGINE
AIR
BAG
SPEED CONTROL
P R N D 2 1
CHECK
TRUNK AJAR LTR/100 km
AIR SUSPENSION
OVERDRIVE OFF
DOOR
AJAR
LOW
WASHER
FLUID
DISTANCE
TO EMPTY
TRIP
A
AVG FUEL
ECONOMY
TRIP
B
AVG
SPEED
km
MILES
/GAL
LOW
FUEL
Instrumentation
8

Check engine
Your vehicle is equipped with a
computer that monitors the engine’s
emission control system. This
system is commonly known as the
On Board Diagnostics System (OBD
II). This OBD II system protects the environment by ensuring that your
vehicle continues to meet government emission standards. The OBD II
system also assists the service technician in properly servicing your
vehicle.
The Check Engine indicator light illuminates when the ignition is first
turned to the ON position to check the bulb. If it comes on after the
engine is started, one of the engine’s emission control systems may be
malfunctioning. The light may illuminate without a driveability concern
being noted. The vehicle will usually be drivable and will not require
towing.
What you should do if the check engine light illuminates
Light turns on solid:
This means that the OBD II system has detected a malfunction.
Temporary malfunctions may cause your Check Engine light to
illuminate. Examples are:
1. The vehicle has run out of fuel. (The engine may misfire or run
poorly.)
2. Poor fuel quality or water in the fuel.
3. The fuel cap may not have been properly installed and securely
tightened.
These temporary malfunctions can be corrected by filling the fuel tank
with high quality fuel of the recommended octane and/or properly
installing and securely tightening the gas cap. After three driving cycles
without these or any other temporary malfunctions present, the Check
Engine light should turn off. (A driving cycle consists of a cold engine
startup followed by mixed city/highway driving.) No additional vehicle
service is required.
If the Check Engine light remains on, have your vehicle serviced at the
first available opportunity.
CHECK
ENGINE
Instrumentation
9

Light is blinking:
Engine misfire is occurring which could damage your catalytic converter.
You should drive in a moderate fashion (avoid heavy acceleration and
deceleration) and have your vehicle serviced at the first available
opportunity.
Under engine misfire conditions, excessive exhaust temperatures
could damage the catalytic converter, the fuel system, interior
floor coverings or other vehicle components, possibly causing a fire.
Air bag readiness
Momentarily illuminates when the
ignition is turned ON. If the light
fails to illuminate, continues to flash
or remains on, have the system
serviced immediately.
Engine coolant temperature (if equipped)
Illuminates when the engine coolant
temperature is high. Stop the
vehicle as soon as safely possible,
switch off the engine and let it cool.
Never remove the coolant
recovery cap while the
engine is running or hot.
Refer to Engine coolant in the Maintenance and care chapter. If light
stays on or continues to turn on after the vehicle warms up, have your
vehicle serviced.
This light also illuminates briefly when the ignition key is turned to ON.
Safety belt
Momentarily illuminates when the
ignition is turned to the ON position
to remind you to fasten your safety
belts. For more information, refer to
the Seating and safety restraints
chapter.
AIR
BAG
Instrumentation
10

Brake system warning
•Standard instrument cluster
•Optional instrument cluster
Momentarily illuminates when the
ignition is turned to the ON
position. Also illuminates if the
parking brake is engaged. If brake
warning lamp does not illuminate at these times, seek service
immediately. Illumination after releasing the parking brake indicates low
brake fluid level and the brake system should be inspected immediately.
Anti-lock brake system (ABS)
Momentarily illuminates when the
ignition is turned to the ON
position. If the light remains on,
continues to flash or fails to
illuminate, have the system serviced
immediately. With the ABS light on, the anti-lock brake system is
disabled and normal braking is still effective unless the brake warning
light also remains illuminated with the parking brake released.
Turn signal
Illuminates when the left or right
turn signal or the hazard lights are
turned on. If one or both of the
indicators stay on continuously or
flash faster, check for a burned-out
turn signal bulb. Refer to Exterior bulbs in the Maintenance and care
chapter.
High beams
Illuminates when the high beam
headlamps are turned on.
!
BRAKE
P!
BRAKE
ABS
Instrumentation
11

Charging system
Illuminates when the ignition is
turned to the ON position and the
engine is off. The light also
illuminates when the battery is not
charging properly, requiring
electrical system service.
Engine oil pressure (if equipped)
Illuminates when the oil pressure
falls below the normal range. Stop
the vehicle as soon as safely
possible and switch off the engine
immediately. Check the oil level and
add oil if needed. Refer to Engine oil in the Maintenance and care
chapter.
This lamp also illuminates when the ignition is turned to ON and the
engine is off.
Air suspension (if equipped)
•Standard instrument cluster
•Optional instrument cluster
Momentarily illuminates when the
ignition is turned to the ON
position. Also illuminates when the
air suspension requires repair, the
air suspension switch is OFF or the
load limit is exceeded. For
information on the air suspension system, refer to the Driving chapter.
AIR
SUSP
CHECK
TRUNK AJAR LTR/100 km
AIR SUSPENSION
OVERDRIVE OFF
DOOR
AJAR
LOW
WASHER
FLUID
km
MILES
/GAL
Instrumentation
12

O/D off
•Standard instrument cluster
•Optional instrument cluster
Illuminates when the Transmission
Control Switch (TCS), refer to
Overdrive control in the Controls
and Features chapter, has been
pushed turning the transmission
overdrive function OFF. When the
light is on, the transmission does not operate in the overdrive mode,
refer to the Driving chapter for transmission function and operation.
The light may also flash steadily if a transmission malfunction is
detected. If the light does not come on when the Transmission Control
Switch is depressed or if the light flashes steadily, have your vehicle
serviced as soon as possible, damage to the transmission could occur.
Traction ControlYactive (if equipped)
Flashes when the Traction Controly
system begins applying and
releasing the brakes and adjusting
the engine characteristics to limit a
wheelspin condition. It will be lit for a minimum of four seconds or for
the duration of the Traction Controlyevent.
If the Traction Controlyindicator comes on or stays lit, either:
•the Traction Controlysystem needs service, or
•the customer has disabled the system using the traction control switch
in the glove compartment.
For more information, refer to the Driving chapter.
Message center indicator lights (if equipped)
Speed control
This light comes on when either the
SET/ACCEL or RESUME controls
are pressed. It turns off when the
speed control OFF control is pressed, the brake is applied or the ignition
is turned to the OFF position.
O/D
OFF
CHECK
TRUNK AJAR LTR/100 km
AIR SUSPENSION
OVERDRIVE OFF
DOOR
AJAR
LOW
WASHER
FLUID
km
MILES
/GAL
TRAC
CNTL
SPEED CONTROL
Instrumentation
13

Door ajar
Illuminates when one of the doors is
not completely shut and the ignition
is turned to ON. With the ignition
ON, this light will flash five times
and sound a tone for one second,
then remain on (if a door is open).
Low washer fluid
Momentarily illuminates when the
ignition is turned to ON and will
stay on when the windshield washer
fluid is low.
Trunk ajar
If the trunk is not completely
closed, this light comes on when
you turn the ignition to ON. With
the ignition ON, this light will flash
five times and sound a tone for one
second, then remain on (if the trunk
is open).
Safety belt warning chime
Sounds to remind you to fasten your safety belts.
For information on the safety belt warning chime, refer to the Seating
and safety restraints chapter.
Supplemental restraint system (SRS) warning chime
For information on the SRS warning chime, refer to the Seating and
safety restraints chapter.
Key-in-ignition warning chime
Sounds when the key is left in the ignition in the OFF/LOCK or ACC
position and the driver’s door is opened.
CHECK
TRUNK AJAR LTR/100 km
AIR SUSPENSION
OVERDRIVE OFF
DOOR
AJAR
LOW
WASHER
FLUID
km
MILES
/GAL
CHECK
TRUNK AJAR LTR/100 km
AIR SUSPENSION
OVERDRIVE OFF
DOOR
AJAR
LOW
WASHER
FLUID
km
MILES
/GAL
CHECK
TRUNK AJAR LTR/100 km
AIR SUSPENSION
OVERDRIVE OFF
DOOR
AJAR
LOW
WASHER
FLUID
km
MILES
/GAL
Instrumentation
14

Headlamps on warning chime
Sounds when the headlamps or parking lamps are on, the ignition is off
(and the key is not in the ignition) and the driver’s door is opened.
GAUGES
Standard instrument cluster gauges
Optional instrument cluster gauges
Fuel gauge
Displays approximately how much fuel is in the fuel tank (when the key
is in the ON position). The fuel gauge may vary slightly when the vehicle
is in motion. The ignition should be in the OFF position while the vehicle
is being refueled. When the gauge first indicates empty, there is a small
amount of reserve fuel in the tank. When refueling the vehicle from
empty indication, the amount of fuel that can be added will be less than
the advertised capacity due to the reserve fuel.
E
LOW
FUEL
TRAC
CNTL
CHECK
ENGINE
AIR
SUSP
OD
OFF
BRAKE
AIR
BAG
TEMP OIL
VOLTS FUEL
MPH km/h
10
20
30
40
50 60 70 80
90
10 0
11 0
12 0
20
40
60
80
100 120
140
160
180
200
HH
LC
FH
L
<FUEL FILL DOOR
0000000
0
000
+–
F
E
/
2
1
N
O
R
M
H
C
km/h
MPH
km
S
CHECK
ENGINE
AIR
BAG
SPEED CONTROL
P R N D 2 1
CHECK
TRUNK AJAR LTR/100 km
AIR SUSPENSION
OVERDRIVE OFF
DOOR
AJAR
LOW
WASHER
FLUID
TRIP
A
TRIP
B
AVG
SPEED
km
MILES
/GAL
DISTANCE
TO EMPTY
AVG FUEL
ECONOMY
Instrumentation
15

•Standard instrument cluster
•Optional instrument cluster
A minimum of four gallons must be
added or removed from the fuel
tank in order for the gauge to
instantaneously update. If less than
four gallons is added, the gauge will
take between five to ten minutes to
update.
Speedometer
Indicates the current vehicle speed.
•Standard instrument cluster
E
FUEL
F
F
E
/
2
1
MPH km/h
10
20
30
40
50 60 70 80
90
10 0
11 0
12 0
20
40
60
80
100 120
140
160
180
200
0000000
0000
Instrumentation
16

•Optional instrument cluster
Odometer
Registers the total kilometers (miles) of the vehicle.
•Standard instrument cluster
•Optional instrument cluster
Refer to Electronic Message Center for information on how to switch
the display from metric to English measurements.
km/h
MPH
km
S
MPH km/h
10
20
30
40
50 60 70 80
90
10 0
11 0
12 0
20
40
60
80
100 120
140
160
180
200
0000000
0000
km/h
MPH
km
S
Instrumentation
17

Trip odometer
Registers the kilometers (miles) of
individual journeys. To reset,
depress the control.
Refer to Electronic Message Center for Trip A and Trip B features on
the optional instrument cluster.
Engine coolant temperature gauge
Indicates the temperature of the engine coolant. At normal operating
temperature, the needle remains within the normal area (the area
between the “H” and “C”). If it enters the red section, the engine is
overheating. Stop the vehicle as soon as safely possible, switch off the
ignition and let it cool. Refer to Engine coolant in the Maintenance
and care chapter.
Never remove the coolant recovery cap while the engine is
running or hot.
•Standard instrument cluster
0000
20
30
40
50
60 70
80
90
100
110
120
10 20
40
60
80
100 120
140
160
180
MPH
km/h
000000
TEMP
H
C
Instrumentation
18

•Optional instrument cluster
This gauge indicates the temperature of the engine coolant, not the
coolant level. If the coolant is not at its proper level the gauge indication
will not be accurate. If the gauge enters the red section, the engine
coolant and Check Engine/Service Engine Soon indicators illuminate,
refer to What you should know about fail-safe cooling in the
Maintenance and care chapter.
Battery voltage gauge (if equipped)
This shows the battery voltage when
the ignition is in the ON position. If
the pointer moves and stays outside
the normal operating range (as
indicated), have the vehicle’s
electrical system checked as soon as
possible.
Engine oil pressure gauge (if equipped)
This shows the engine oil pressure
in the system. Sufficient pressure
exists as long as the needle remains
in the normal range (the area
between the “H” and “L”).
If the gauge indicates low pressure,
stop the vehicle as soon as safely
possible and switch off the engine
immediately. Check the oil level.
N
O
R
M
H
C
VOLTS
H
L
OIL
H
L
Instrumentation
19

Add oil if needed (refer to Engine oil in the Maintenance and care
chapter). If the oil level is correct, have your vehicle checked at your
dealership or by a qualified technician.
ELECTRONIC MESSAGE CENTER
The electronic message center only
works when the ignition is in the
ON position.
The message center allows you to:
•see problems such as door ajar,
air suspension, trunk ajar, washer
fluid low
•see how many kilometers/miles
you can drive before running out
of fuel
•see when overdrive has been deactivated
•monitor the average fuel economy
•check the distance traveled during a trip on either Trip A or Trip B
•monitor the average speed
Selectable features
Reset
Press this control to reset the
selected message center function to
zero. The only functions which can
be reset are:
•AVG ECON
•TRIP A or TRIP B
•AVG SPEED
CHECK
TRUNK AJAR LTR/100 km
AIR SUSPENSION
OVERDRIVE OFF
DOOR
AJAR
LOW
WASHER
FLUID
DISTANCE
TO EMPTY
TRIP
A
AVG FUEL
ECONOMY
TRIP
B
AVG
SPEED
km
MILES
/GAL
RESET E/M SELECT
Instrumentation
20