Page 7400 Series Ovens 32Z3769 Issue 1
Error codes and diagnostics
Electronic Control Models
The control panel will identify some of the most common problems by flashing an error
message code in the time display window.
Error Message Possible Cause Service
1
2
Door not fully shut
Possible electrical fault
Close door fully.
Check Microswitch Door Circuit
Check Microswitch Connection to PCB
Check Ribbon Cable
Check Relay PCB & Logic PCB
1
2
3
4
5
No time has been set
Invalid time has been set
Invalid program has been set
Number pad failure
Memory Failure running a Program
Set a time
Set a valid time
Use call-back to check program
(Menukey: no key downloaded)
Membrane key short circuit
Re-Program Pad,
if fault repeats replace Logic PCB
1 Oven is not at correct temperature
to start program
Allow oven to reach correct
Programmed temperature
1 MenuKey removed before the
download is complete
or the process has been
interrupted
Switch oven off and begin the MenuKey
download again
1 Magnetron overheated Air inlet on rear of machine being obstructed.
High air inlet temperature.
Slow running cooling fan, jammed turntable or
broken gearbox
(cooling fan also drives turntable _XE5 models)
Faulty magnetron overheat ‘stat or associated
wiring.
1 Jumper installed incorrectly on
PCB logic board
Check Jumper position
1
2
Magnetron has overheated but
has now recovered
Internal diagnostic fault
Check that magnetron cooling fan and turntable
are working correctly
Check installation, air inlet temperature and air
filters
1 Oven control area is overheating Check air filters.
Check axial fan
Check installation for hot air intake
EPS= External Program System
Error Light Operation
The “Air Filter Blocked” light and “Service” light are triggered by the internal circuitry. If the magnetron
overheats, the error code “E:7” or “E:8” is displayed on the front panel, and both the “Air Filter Blocked”
and the “Service” indicators will light. Once the magnetron has cooled sufficiently to allow the oven to
restart, the “Service” light will remain illuminated until the oven is turned off.
This fault may have been triggered by one of the following causes:
- Air inlet on rear of machine being obstructed.
- High air inlet temperature.
- Slow running cooling fan, jammed turntable or broken gearbox
(note: cooling fan also drives turntable on EE5, CD2 and XE5 models).
- Faulty magnetron overheat ‘stat or associated wiring.
Note that the customer may not have noticed that the oven displayed “E:7” or “E:8”, and so the
reported fault may be misleading.
[Service]
[Air Filter blocked]