Mesa Safe MH Series User manual

©2015 MESA SAFE COMPANY

CATEGORY PAGE
CHECK LIST 2
OPENING YOUR SAFE 3
LOCK-OUT PENALTY 3
USING THE OVERRIDE FUNCTIONS 4
CHANGING THE OVERRIDE 4
CHANGING THE LOCK SETTTINGS 5
SETTING THE DATE &TIME 7
VIEW LOCK OPENING RECORDS 8
THE ANCHOR KIT 9
CHANGING THE BATTERIES 9
TROUBLESHOOTING 10
HOW TO ORDER KEYS 11
IMPORTANT INFORMATION ON SAFE USAGE 11
REGISTER YOUR SAFE 11
LIMITED 1 YEAR SAFEWARRANTY 12

DEAR VALUED CUSTOMER:
Congratulations on choosing your new MESA SAFE to secure and protect your
valuables! You have made an excellent choice in your security measures.
MESA SAFE CO MPAN Y has built a solid reputation on integrity and quality
craftsmanship.
We pride ourselves on delivering the best products in the industry and
consistently exceed customer expectations.

Before using your unit, thoroughly read and understand the Operating Instructions
of the unit. This will ensure maximum efficiency and usability.
!
IMPORTANT : DO NOT RE TURN SAFE TO STORE
If you are missing parts, have difficulty programming the lock or opening your
safe, or any additional questions regarding the use and care of your safe, DO
NOT RETURN your safe to the store. Please contact MESA SAFE COM PA NY Technical
Support : 888.381.8514 [Monday thru Friday 7AM - 4PM/PST ] for assistance.
CHECK LIST
n
4AA Batteries [not included]
m
2 Override Keys [do NOT store keys in your safe]
G
1 Allen Wrench
o
2 Anchor Bolts

NOTE : The lock is factory set to Hotel Function. [See Changing the Lock
Setting to change to Standard Function]
PG.2
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MH-SERIES ELECTRONIC LOCK INSTRUCTIONS
mesa
TM
SAFE COMPANY
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  

OPENING YOUR SAFE [For the first time]

NOTE : The safe comes from the factory unlocked.
Using Personal Code
1
To unlock the safe: Enter your 3-6 digit code; [[ OPENED ]] will appear on
the display & the safe will unlock
2
To lock the safe: Enter your 3-6 digit code then input
#
; [[ CLOSED ]] will
appear on the display & the safe will be locked

This is a hotel room configuration lock. User sets new code every time
the safe is used [ The code you use to unlock the safe is the code you use
to lock the safe. Once the safe is in the unlocked position, the safe will
reset itself ready for any code]

Use *to delete numbers that appear on the display. If *is entered
before your code, a [[
- ]] will appear rather than the number, as a
security feature
Using a Credit Card
[Any card with a magnetic strip]
1
To unlock the safe: Slide your credit card firmly from right to left with the
magnetic strip down; [[ OPENED ]] will appear on the display & the safe
will be locked
2
To lock the safe: Slide your credit card firmly from right to left with the
magnetic strip down; [[ CLOSED ]] will appear on the display & the safe will
be locked

This is a hotel room configuration lock. User sets new card every time
the safe is used. [ The card you use to unlock the safe is the card you use
to lock the safe. Once the safe is in the unlocked position, the safe will
reset itself ready for any card]

IMPORTANT : Swipe your card firmly & evenly from right to left. If an
incorrect direction or swiping speed too fast or too slow, [[ ERROR ]] or
[[ AGAIN ]] will appear on the display. You will need to swipe your card
again. The card to unlock the safe should be the same as the card to lock
the safe. If not, [[ E-CARD ]] (error card) will appear on the display.
LOCKOUT PENALTY

When the safe is in the locked position [[ E-Code ]] or [[ E-Card ]] will appear
on the display after an invalid entry.

If an incorrect code or card is used 4consecutive times & [[ E-Code ]] or [[
E-Card ]] appeared on the display after every incorrect entr y, the safe will
go into a lock-out period of 15 minutes. During the period, when pressing
a button on the keypad, [[ HOLD## ]] will appear on the display. The ##
represents the time that is remaining in the lock-out period.
MH-SERIES ELECTRONIC LOCK INSTRUCTIONS
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PG.3

USING THE OVERRIDE FUNCTIONS

If [[ E-Code ]], [[ E-Card ]] or [[ ERROR ]] appear on the display after entering
your code or swiping your card to unlock the safe, you will need to use the
Override Code, Override Card or Override Keys

If [[ E-BAR ]] appears on the display, you will need to use the Override Keys
Using the Override Code
1
Input :
#-#
; [[ SUPER ]] will appear on the display [do not pause between
#-#
entries]
2
Input : Override Code; the safe will unlock

The default Override Code is:

IMPORTANT : Because the codes are factory set, we highly recommend
changing the codes to your own unique codes immediately!
Using the Override Card
1
Swipe the Override Card, the safe will unlock
[See Changing the Override Card to set your
card]
Using the Override Keys
1
Locate the small round cap [on MH101E], or
the oval emblem [on MHRC916E], just below
the right side of the keypad
2
Using the allen wrench (included), remove the cover [for
MH101 Model, simply remove the cap with your finger tips]
3
Insert the Override Key & turn clockwise, a ¼turn & open door
4
To remove the key, turn the key counter-clockwise, a ¼turn, back to the
inserted position

NOTE : The Override Key will only work when safe is in locked position.

IMPORTANT : Do NOT store the Override Keys in the safe!
CHANGING THE OVERRIDE
Changing the Override Code

NOTE : The safe must be in the unlocked position
1
Input: *
-
*;
[[ PROG ]] will appear on the display
2
Input: ; [[ OLD ]] will appear on the display
3
Input: Override Code
-#
; [[ NEW ]] will appear on the display

The default Override Code is:
4
Input a new 6-digit code
-#
; [[ AGAIN ]] will appear on the display
5
Re-Input the new Override Code
-#
; [[ GOOD ]] will appear on the display.
The Override Code has been successfully changed.
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MH-SERIES ELECTRONIC LOCK INSTRUCTIONS
* * * * * * *
* * * * * *
* * * * * * *

Changing the Override Card

NOTE : The safe must be in the unlocked position
1
Input: *
-
*;
[[ PROG ]] will appear on the display
2
Input: ; [[ C ARD ]] will appear on the display
3
Swipe the card you wish to set as the new Override Card; [[ GOOD ]] will
appear on the display. The Override Card has been successfully changed
CHANGING THE LOCK SETTINGS

NOTE : The safe must be in the unlocked
position
1
Input: *
-
*;
[[ PROG ]] will appear on the
display
2
Input: ; [[ CODE ]] will appear on the display followed by a
6-digit number
4
The 1st 6-digit number is now displayed & Slot #1 will be ‘Blinking’ [Slots:
refer to graph]

Default setting is:

To advance to the next Slot without making changes to the current Slot,
enter the number displayed in the current Slot

Input
#
if you do not want to make any changes to the 1st 6-digit number
& would like to move on to the 2nd 6-digit number

Input: *if you would like to start over & go back to Slot #1
5
Slot #1 : Entry Display

Input: 0to disable Entry Display. The numbers entered will not display

Input: 1to activate Entry Display. The numbers entered will display

When Entry Display is activated, Input : * before entering code & the
numbers entered will not display for added security
6
Slot #2 : Code Display

Input: 0to disable Code Display. The code entered will not be displayed
after the safe is locked

Input: 1to activate Code Display. The code entered will display for 2
seconds after the safe is locked
7
Slot #3 : Hide Button

When Entry Display is activated, Input : * before entering code & the
numbers entered will not display

Input: 0to disable Hide Button function

Input: 1to activate Hide Button function
MH-SERIES ELECTRONIC LOCK INSTRUCTIONS
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PG.5
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                             
* * * * * *
* * * * * *
* * * * * *

8
Slot #4 : Audit Function

Input: 0to disable Audit Function

Input: 1to activate Audit Function
9
Slot #5 : Locking Function

Input: 1to place the lock into Standard Lock Mode
If Standard Lock Mode is selected:
!
The 1st code/card you use to lock the safe will be the set code/card
@
Once the code/card is set, you only need to input
#
to lock the safe
#
You will need to input your set code/card to unlock the safe
$
To change your set code/card, you will need to go back into the Lock
Settings [Refer back to Changing the Lock Settings]
%
Place the lock function into Hotel Lock Mode
^
Go back into the Lock Settings
&
Place the lock into Standard Lock Mode

Input: 2to place the lock into Hotel Lock Mode
[ This is the default mode]
0
Slot #6 : Unused Slot

Input: 1if not already entered. This slot does not disable or activate any
functions
Input:
#
to confirm the 1st set of Lock Settings & move forward to the 2nd
set of Lock Settings

If you do not want to make any changes to the 2nd set of Lock Settings,
input
#
again
The 2nd set of Lock Settings
The 2nd 6-digit number [default setting: ] is now displayed & Slot
#1 is ‘Blinking’
Slot #1 : Invalid Entry

Input a number from 1-9digits to set the number of times allowed for
entering an invalid code or card before placing the lock into the Lock-
Out Penalty
Slot #2 : Code Length

Input 3 to set the code length to a 3-digit code

Input 4 to set the code length to a 4-digit code

Input 5 to set the code length to a 5-digit code

Input 6 to set the code length to a 6-digit code

Input 7 to set the code length to a 3-6 digit code
PG.6
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MH-SERIES ELECTRONIC LOCK INSTRUCTIONS
* * * * * *

Slot #3 & #4 Lock-Out Period

Input a number 00-99 to set the length of the Lock-Out Penalty

Example : For 5 mintues enter 0 in Slot #3 & 5in Slot #4
Slot #5 Override Function [Code & Card]

Input 0 to disable the Override Function

Input 1 to use the Override Code entry only, disables the Override Card

Input 2 to use the Override Card entry only, disables the Override Code

Input 3 to use the Override Code &Card together. Input the Override Code
then swipe Override Card

Input 4 to use either the Override Code or the Override Card
Slot #6 Unused Slot

Input 0 if not already entered. This slot does not disable or activate any
functions
Input:
#
to confirm the 2nd set of Lock Settings & [[ GOOD ]] will appear on
the display
SETTING THE DATE & TIME

NOTE : You will only need to set the date & time to use the Lock Opening
Records function. The safe must be in the unlocked position.
1
Input: *
-
*;
[[ PROG ]] will appear on the display
2
Input: ; [[ DATE ]] will appear on the display followed by a
6-digit number

The 6-digit number represents the year - month - day

Example: December 1, 2013 = 131201
3
Slot #1 & #2 :

Enter the Year
4
Slot #3 & #4 :

Enter the Month
5
Slot #5 & #6 :

Enter the Day
7
Input:
#
to confirm the date setting & move on to the clock

The 6-digit number represents the hour - minute - second

When adjusting the hour, you will need to use military time
[24-hr rotation]

Example: 7:25:59am = 072559
8
Slot #1 & #2 :

Enter the Hour
MH-SERIES ELECTRONIC LOCK INSTRUCTIONS
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PG.7
1 3 1 2 0 1
 ! " # $ % & ' ( ! )
0 7 2 5 5 9
* $ + " # , % + & - . / $ % 0 -
* * * * * *

9
Slot #3 & #4 :
1
Enter the Minutes
0
Slot #5 & #6 :
1
Enter the Seconds
7
Input:
#
to confirm the clock setting, [[ GOOD ]] will appear on the display
VIEW LOCK OPENING RECORDS [Audit Trail]
2
NOTE : The safe must be in the unlocked position.
1
Input: *
-
*;
[[ PROG ]] will appear on the display
2
Input: ; [[ GOOD ]] will appear on the display followed by a
6-digit number
1
One opening record uses two screens:
!
The 1st screen displays the date that the safe was opened
@
The 2nd screen displays the time & method used to open the safe
[Method: user code, card, override code, etc.]
Method Reference [ What Opened the Safe?]
3
User Code:1 is displayed
3
Override Code:2 is displayed
3
User Card:5 is displayed
3
Override Card:6 is displayed
1
Example: Safe was open at 3:30:00pm by the
Override Code =
3
Navigating through the Open Records
1
Press 2to go back to the previous record
1
Press 8to go for ward to the next record
1
Press 6to show the next screen of a specific record
1
Press 4to show the previous screen of a specific record
1
Press 5to go to the latest Lock-Opening record
4
Input: *; [[ GOOD ]] will appear on the display & the Lock-Opening Records
will close
1 5 3 0 0 2
4 5 6 7 8 9 : 6 ; < = 8 < ; > 5 ?
@
PG.8
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MH-SERIES ELECTRONIC LOCK INSTRUCTIONS
* * * * * *
* * * * *

THE ANCHOR KIT
To maximize the security of your safe, MESA recommends using the anchor kit
[provided] to bolt down your safe. The safe can be anchored to a wall, floor,
etc., or a MESA Model MP-Pedestal [see MESASAFE.COM for more info].
1
Choose a suitable & convenient location for your safe. Set the safe in place
& locate the anchor holes provided on the safe to mark the area to be
drilled on the wall, floor, desk, etc.
A
If bolting your safe to a wall, please ensure that the safe is resting on a
supporting surface; i.e., floor, table, shelf.
2
After marking the drill spots, move the safe aside and drill holes of the
appropriate diameter & depth for the type of hardware being used & the
mounting surface. [Anchor Kit: refer to Checklist for all items included]
3
Place safe back, aligning the anchor holes over the holes drilled, & install
the fasteners as required.
B
IMPORTANT : If bolting down your safe from the bottom, be sure to
remove the feet pads.
CHANGING THE BATTERIES
1
With the door open, remove the battery compartment cover located on the
inside of the door by pulling down the clip to release it
2
Install 4AA alkaline batteries [not included], note the polarity markings
(-/+) in the battery compartment to ensure proper installation
3
Re-attach the battery compartment cover back into place
B
IMPOR TANT : Do not use rechargeable batteries, mix alkaline with non-
alkaline batteries, or mix old and new batteries.
MH-SERIES ELECTRONIC LOCK INSTRUCTIONS
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PG.9

PG.10
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MH-SERIES ELECTRONIC LOCK INSTRUCTIONS
THE ISSUE WHAT’S GOING ON THE SOLUTION
[[ LO BAT T ]] The batteries are low Change your batteries
[[ EBAR ]]
The door is not closed properly / The
bolts are not locking
Override Keys must be used
to unlock & re-lock safe, then
remove keys & try code.
[[ HOLD## ]]
4 repeated incorrect user attempts.
Lock-Out Penalty was initiated. Wait 15 minutes then input correct user code/card
[[ ECODE ]] Incorrect user code entry Verify user code & re-enter
[[ ECARD ]]
Incorrect card used/not swiping
the same card originally used to
open safe
Swipe original card used to
open safe
[[ ERROR ]]
or
[[ AGAIN ]]
Card was swiped incorrectly from
left to right / Card was swiped too
fast or too slow
Evenly re-swipe card from left
to right
To view Battery Levels, input [ # ]when safe is in the locked position
[[ B AT T H ]] Battery level is high
[[ B AT T L ]] Battery level is low
TROUBLESHOOTING

HOW TO ORDER KEYS
1
Contact Mesa Safe’s Sales Department for availability & prices :
800.490.5624
2
You will need to provide your Proof of Purchase [receipt/invoice]. If you
can’t provide a Proof of Purchase, please send a notarized document
stating that you are the owner of the safe [you must send the original
notarized document by mail, copies will NOT be accepted]
3
Make sure these items are on your notarized document: Name, Safe
Number, Key Number [stamped on the key lock], Mailing Address
u
IMPORTANT INFORMATION ON SAFE USAGE
C
Hold on to your Proof of Purchase [receipt/invoice].
You will need this to order keys or use the Warranty Service
C
Do not open your safe if it is lying on its side, back or top.
Only open your safe when it is in the upright position
C
Do not slam the door. Extreme shock can damage the lock or jam the
bolt work system
C
Do not shut the door with the locking bolts in the locked position.
This may damage the locking bolts & create problems unlocking &
locking the safe
C
Do not overstuff contents in the safe so that the door must be forced shut.
Bolt work may jam as a result
C
Keep liquids away from the keypad. Liquids can damage the keypad
C
If you experience a difference in the feel of the operation, inconsistency
or difficulty opening or operating the safe, DO NOT LOCK THE SAFE.
Immediately contact our Professional Tech Assistants at MESA SAFE
COMPA NY Customer Care : 888.381.8514 [Monday thru Friday 7AM - 4PM/PST ]
REGISTER YOUR SAFE
To aid with warranty coverage, please register your product online or
complete the enclosed registration card.
Register your safe online at MESASAFE.COM /register --or--
Fill out the Registration Card included with your safe & mail to:
Customer Service P.O Box 52282 Irvine, CA 92619
MH-SERIES ELECTRONIC LOCK INSTRUCTIONS
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PG.11

~
MESA SAFE COMPANY LIMITED 1 YEAR WARRANTY
Mesa Safe Company will guarantee your Mesa Safe free from defects for a
period of one year from original purchase date on manufacturer defects only.
This warranty is non-transferable and only applies to original owner with
proof of purchase from an authorized dealer.
Mesa Safe Company will not, under any circumstances, be liable to the initial
consumer for any incidental, consequential, special, exemplary, or punitive
damages arising out of the purchase or use of any Mesa Safe Company
product(s). Mesa Safe Company’s liability for any breach of this warranty shall
be limited exclusively to repair or replacement of the defective product(s),
as described above or a refund of the product(s). In no event shall Mesa Safe
Company’s obligation under this warranty exceed the price of the original
product(s). Under no circumstances will Mesa Safe Company be held liable for
contents stored inside the Safe(s).
This warranty is limited to the terms stated herin. All expressed and implied
warranties including the warranties of merchantability and fitness for a
particular purpose are excluded, except as stated above. Mesa Safe Company
disclaims all liabilities for incidental or consequential damages resulting from
the use of this product, or arising out of any breach of this warranty. Some
states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation may not apply to you. This warranty gives
you specific legal rights, and you may have other rights as well, which will
vary from state to state.
PG.12
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MH-SERIES ELECTRONIC LOCK INSTRUCTIONS

©2015 MESA SAFE COMPANY