Metrologic MS9500 Voyager Series User manual

METROLOGIC INSTRUMENTS, INC.
MS9500 Voyager® Series
Single-Line Hand-Held Laser Scanner
Installation and User’s Guide

ii
LOCATIONS
CORPORATE HEADQUARTERS
NORTH AMERICA
EUROPEAN, MIDDLE EAST & AFRICAN
HEADQUARTERS
USA, NEW JERSEY GERMANY, MUNICH
Metrologic Instruments, Inc. Metrologic Instruments GmbH
Tel: 1-800-ID-METRO Fax: [phone] Tel: [phone] Fax: [phone]
Email: [e-mail] Email: [e-mail]
SOUTH AMERICA, BRAZIL SÃO PAULO GERMANY, MUNICH
Metrologic do Brasil Ltda. Metrologic Instruments GmbH
Tel: [phone] Fax: [phone] Tel: [phone] Fax: [phone]
Email: [email protected]gic.com Email: [email protected]ologic.com
SOUTH AMERICA, OUTSIDE BRAZIL SÃO PAULO ITALY, BOLOGNA
Metrologic South America Metrologic Instruments Italia srl
Tel: [phone] Fax: [phone] Tel: [phone] Fax: [phone]
Email: [email protected]ologic.com Email: [email protected]rologic.com
ASIA, SINGAPORE FRANCE, PARIS
Metrologic Asia (Pte) Ltd Metrologic Eria France SA
Tel: [phone] Fax: [phone] Tel: [phone]
Email: [email protected]etrologic.com Fax: [phone]
Email: i[email protected]trologic.com
CHINA, SUZHOU
Metro Technologies Co., Ltd. SPAIN, MADRID
Tel: [phone] Fax: [phone] Metrologic Eria Ibérica, SL
Email: [email protected]trologic.com Tel: [phone] Fax: [phone]
Email: i[email protected]trologic.com
Metro Sales Office
Tel: [phone] Fax: [phone] Metrologic Europe Repair Center (MERC)
Email: i[email protected]etrologic.com Metrologic Eria Ibérica, SL
Tel: [phone] Fax: [phone]
JAPAN, TOKYO
Metrologic Japan Co., Ltd. UNITED KINGDOM, BASINGSTOKE
Tel: [phone] Fax: [phone] Metrologic Instruments UK Limited
Email: [email protected]rologic.com Tel: [phone]
Fax: [phone]
Email: [e-mail]
RUSSIA, MOSCOW
Metrologic Russia
Tel: [phone] Fax: [phone]
Email: [email protected]gic.com
Copyright
© 2004 by Metrologic Instruments, Inc. All rights reserved. No part of this work may be reproduced, transmitted, or stored
in any form or by any means without prior written consent, except by reviewer, who may quote brief passages in a review,
or provided for in the Copyright Act of 1976.
Products and brand names mentioned in this document are trademarks of their respective companies.

iii
TABLE OF CONTENTS
Introduction........................................................................................................... 1
Scanner and Accessories..................................................................................... 2
Operation Test...................................................................................................... 4
Installing the Scanner to the Host System
MS9520-00/9/11/14/41 AND MS9540-00/9/11/14/41......................................... 5
Keyboard Wedge MS9520-47 and MS9540-47................................................ 6
Stand Alone Keyboard ..................................................................................... 7
Integrated USB
Full Speed MS9520-40 and MS9540-40 ...................................................... 8
Low Speed POS MS9520-39 and MS9540-39............................................. 8
Low Speed HID MS9520-38 and MS9540-38 .............................................. 8
Installation Notes for External USB Interface ................................................... 8
The PowerLink Cable
Disconnecting................................................................................................... 9
Connecting ....................................................................................................... 9
The MS9540 VoyagerCG®Series
How to Use CodeGate®and the Manual Activation Mode.............................. 10
Three Modes of Operation ............................................................................. 10
Stand Kits
Parts............................................................................................................... 11
Assembly........................................................................................................ 12
Scanner Parts..................................................................................................... 15
Audible Indicators............................................................................................... 16
Visual Indicators ................................................................................................. 17
Failure Modes..................................................................................................... 18
Programming Modes .......................................................................................... 19
Upgrading the Flash ROM Firmware.................................................................. 22
Labels................................................................................................................. 23
Maintenance....................................................................................................... 23
Depth of Field..................................................................................................... 24

iv
TABLE OF CONTENTS
IR Activation ....................................................................................................... 25
Applications and Protocols ................................................................................. 26
Troubleshooting Guide ....................................................................................... 27
RS232 Demonstration Program ......................................................................... 30
Design Specifications
Operational..................................................................................................... 31
Mechanical ..................................................................................................... 32
Electrical......................................................................................................... 32
Environmental ................................................................................................ 32
Default Settings.................................................................................................. 33
Scanner and Cable Terminations
Scanner Pinout Connections.......................................................................... 38
Cable Connector Configurations .................................................................... 40
Limited Warranty ................................................................................................ 42
Laser and Product Safety................................................................................... 43
Patents ............................................................................................................... 45
Index................................................................................................................... 46

1
INTRODUCTION
The Voyager®MS9500 Series single-line hand-held scanners include both the
MS9520 and MS9540.
The VoyagerCG®MS9540 features Metrologic’s patented CodeGate®
technology. CodeGate is an intuitive scanning system that is ideal for all
scanning applications, including menu-scanning, point-of-sale, document
processing, and inventory control.
CodeGate works hand-in-hand with Metrologic’s patented automatic-triggering
scheme. Simply present a bar code to the scanner; the high-visibility
650-nanometer laser is automatically activated allowing the user to easily select
the bar code to be scanned. Press the CodeGate button and the data is
transmitted to the host system.
Equipped with both ‘in-stand’ and ‘out-of-stand’ operation, Voyager can be used
as both a hand-held and fixed projection scanner. Voyager automatically senses
when it is placed in the stand and de-activates the CodeGate button.
If the advantage of CodeGate technology is unnecessary in your application,
then the MS9520 is the Voyager of choice. The MS9520 is packed with all of the
same features as the MS9540, with the exception of CodeGate.
Metrologic has included many standard features such as: user programmable
Flash ROM, PowerLink user-replaceable cables, MetroSet®2and MetroSelect®
configuration, EMI rating of Class B, data editing (parsing) capability using
Bits ‘n’ Pieces®, and a 5-year limited warranty.
VOYAGER VOYAGERCG INTERFACE
MS9520 – 00 MS9540 – 00 Laser Emulation RS232 Transmit/Receive
MS9520 – 9 MS9540 – 9 OCIA
MS9520 – 11 MS9540 – 11 IBM 468X/469X, RS232-TXD, RXD, RTS, CTS
MS9520 – 14 MS9540 – 14 RS232 - TXD, RXD, RTS, CTS, DTR, DSR
MS9520 – 38 MS9540 – 38 Low Speed USB, HID
MS9520 – 39 MS9540 – 39 Low Speed USB, POS
MS9520 – 40 MS9540 – 40 Full Speed USB
MS9520 – 41 MS9540 – 41 RS232/Light Pen Emulation
MS9520 – 47 MS9540 – 47 Keyboard Wedge, Stand-Alone Keyboard and
RS232 Transmit/Receive

2
SCANNER AND ACCESSORIES
BASIC KIT
Part # Description
MS9500 Voyager Series Scanner
00-02544 MetroSelect Single-Line Configuration Guide*
00-02410 MS9500 Voyager Series Single-Line Hand Held Laser
Scanner Installation and User’s Guide*
* Available on the Metrologic website - www.metrologic.com
OPTIONAL ACCESSORIES
Part # Description
AC to DC Power Transformer- Regulated 5.2VDC @ 650 mA output.
45-45593 120V United States
45-45591 220V-240V Continental European
45-45592 220V-240V United Kingdom
46-46803 220V-240V Australia
46-46931 220V-240V China
54-54xxx PowerLink Cable with built in power jack
2.1m (7') straight cord, short strain relief
53-53xxx PowerLink Cable with built in power jack
2.7m (9') coiled cord, long strain relief
xxx specifies connection to the host
53-53002 Keyboard Wedge PowerLink Cable with Adapter Cable
53-53020 Stand Alone Keyboard Wedge PowerLink Cable
Other items may be ordered for the specific protocol being used. To order additional items,
contact the dealer, distributor or call Metrologic’s Customer Service Department at
1-800-ID-METRO or 1-800-436-3876.

3
SCANNER AND ACCESSORIES
OPTIONAL ACCESSORIES
Part # Description
53-53213 USB Power/Communication Cable,
3 m (10’) coiled cord, long strain relief, gray
53-53214
USB Power/Communication Cable,
5 m (10’) coiled cord, long strain relief, gray
Not for use with Low Speed USB scanners.
Use with Full Speed USB scanners only.
MX009-2** MX009 USB Converter Cable
MVC** Metrologic Voltage Converter Cable
+12VDC to +5.2VDC or -12VDC to +5.2VDC
** Contact a Metrologic customer service representative for additional
information on the MVC and MX009 converter cable series and the host
connections available.
46-46128 Free-Standing Stand with Accessories
46-46351 Hard Mount Accessory Kit (used with kit #46-46128)
46-46433 OR
46-46508 Wall Mount Hanger Accessory Kit
Other items may be ordered for the specific protocol being used. To order additional items,
contact the dealer, distributor or call Metrologic’s Customer Service Department at
1-800-ID-METRO or 1-800-436-3876.

4
OPERATIONAL TEST
1. Connect the 10-pin RJ45 male
connector into the jack on the
Voyager or VoyagerCG. You
will hear a ‘click’ when the
connection is made.
2. Connect the L-shaped plug
of the power supply into the
power jack on the PowerLink
cable.
3. Connect the power supply into
an AC outlet. Make sure the
AC input requirements of the
power supply match the AC
outlet.
4. When the Voyager is ready to
scan, the green LED will turn
on, the red LED will flash and
the scanner will beep once.
5. Place a bar code in front of
the scanning window. The
scanner will beep once and
flash the red LED if the bar
code was successfully
decoded and transmitted
(default mode only). For the
MS9540, press the CodeGate
button to transmit the data.
All Voyager’s are shipped configured with a set of factory defaults. Refer to
the MetroSelect Configuration Guide or MetroSet®2’s help files for
instructions on how to configure the scanner.
Caution:
To maintain compliance with applicable standards, all circuits connected to the scanner must
meet the requirements for SELV (Safety Extra Low Voltage) according to EN 60950.
To maintain compliance with standard CSA C22.2 No. 950/UL 1950 and norm EN 60950, the
power source should meet applicable performance requirements for a limited power source.
Figure 1.
Figure 2.
Figure 3.

5
INSTALLING THE SCANNER TO THE HOST SYSTEM
MS9520-00/9/11/14/41 AND MS9540-00/9/11/14/41
1. Turn off the host system.
2. Connect the 10-pin RJ45 male
connector into the jack on the
Voyager or VoyagerCG. You will
hear a ‘click’ when the connection
is made.
If the scanner is receiving
power from the host system,
skip to step #5.
3. Connect the L-shaped plug of the
power supply into the power jack
on the PowerLink cable.
4. Make sure the AC input
requirements of the power supply
match the AC outlet. Connect the
power supply into an AC outlet. The
outlet should be near the equipment
and easily accessible.
5. Connect the PowerLink cable to the
proper port on the host system.
6. Turn on the host system.
Plugging the scanner into a port on the host system does not
guarantee that scanned information will be communicated properly to
the host system. All Voyager’s are shipped configured with a set of
factory defaults. Please refer to the MetroSelect Single-Line
Configuration Guide or MetroSet2’s help files for instructions on
changing the scanner’s configuration. It is important to check that the
scanner and host system are using the same communication protocol.
All MS9520-00/MS9540-00 scanners leave the factory with the Laser
Emulation Mode enabled. If you recall defaults while re-configuring
your scanner the Laser Emulation Mode will no longer be enabled.
Refer to the MS9520/9540-00 Laser Emulation Mode section of the
MetroSelect Single-Line Configuration Guide for information on
enabling the Laser Emulation Mode.
Caution:
To maintain compliance with applicable standards, all circuits connected to the scanner must
meet the requirements for SELV (Safety Extra Low Voltage) according to EN 60950.
To maintain compliance with standard CSA C22.2 No. 950/UL 1950 and norm EN 60950, the
power source should meet applicable performance requirements for a limited power source.
Figure 4.

6
INSTALLING THE SCANNER TO THE HOST SYSTEM
KEYBOARD WEDGE MS9520-47 AND MS9540-47
1. Turn off the PC.
2. Connect the 10-pin RJ45 male
connector into the jack on the
Voyager or the VoyagerCG. You
will hear a ‘click’ when the
connection is made.
3. Connect the L-shaped plug of the
power supply into the power jack
on the PowerLink cable.
If the scanner is receiving
power from the host system,
skip to step #5.
4. Make sure the AC input
requirements of the power supply
match the AC outlet. Connect the
power supply into an AC outlet.
The outlet should be near the
equipment and easily accessible.
5. Disconnect the keyboard from the
PC.
6. Connect the PowerLink cable to the
keyboard and the PC’s keyboard port.
If necessary use the supplied adapter
cable (5-pin male DIN to 6-pin female
mini DIN adapter).
7. Power up the PC.
Powering the MS9520-47/MS9540-47 directly from the computer can
sometimes cause interference with the operation of the scanner or the
computer. Not all computers supply the same current through the
keyboard port, explaining why a scanner may work on one computer
and not another. Contact a Metrologic Customer Service
Representative if you require an external power supply.
Caution:
To maintain compliance with applicable standards, all circuits connected to the scanner must
meet the requirements for SELV (Safety Extra Low Voltage) according to EN 60950.
To maintain compliance with standard CSA C22.2 No. 950/UL 1950 and norm EN 60950, the
power source should meet applicable performance requirements for a limited power source.
Figure 5.

7
INSTALLING THE SCANNER TO THE HOST SYSTEM
STAND ALONE KEYBOARD
1. Turn off the host system.
2. Connect the 10-pin RJ45 male
connector into the jack on the
Voyager or VoyagerCG. You will
hear a ‘click’ when the connection is
made.
If the scanner is receiving
power from the host system,
skip to step #5.
3. Connect the L-shaped plug of the
power supply into the power jack on
the PowerLink cable.
4. Make sure the AC input
requirements of the power supply
match the AC outlet. Connect the
power supply into an AC outlet.
The outlet should be near the
equipment and easily accessible.
5. Connect the PowerLink cable to the
keyboard port on the host system.
6. Turn on the host system.
Powering the MS9520-47/MS9540-47 directly from the computer can
sometimes cause interference with the operation of the scanner or the
computer. Not all computers supply the same current through the
keyboard port, explaining why a scanner would work on one computer and
not another. Contact a Metrologic Customer Service Representative if you
require an external power supply.
Caution:
To maintain compliance with applicable standards, all circuits connected to the scanner must
meet the requirements for SELV (Safety Extra Low Voltage) according to EN 60950.
To maintain compliance with standard CSA C22.2 No. 950/UL 1950 and norm EN 60950, the
power source should meet applicable performance requirements for a limited power source.
Figure 6.

8
Figure 7.
INSTALLING THE SCANNER TO THE HOST SYSTEM
INTEGRATED USB: FULL SPEED MS9520-40 AND MS9540-40
LOW SPEED POS MS9520-39 AND MS9540-39
LOW SPEED HID MS9520-38 AND MS9540-38
1. Turn off the host system.
2. Connect the 10-pin RJ45 male
connector of the USB cable into the
jack on the Voyager or VoyagerCG.
You will hear a ‘click’ when the
connection is made.
3. Connect the other end of the USB
cable to the host USB port.
4. Turn on the host system.
Plugging the scanner into a port on the host
system does not guarantee that scanned
information will be communicated properly to
the host system. All Voyager’s are shipped
already configured with a set of factory
defaults. Please refer to the MetroSelect
Configuration Guide or MetroSet2’s help files
for instructions on changing the scanner’s
configuration. It is important to check that
the scanner and host system are using the
same communication protocol.
Caution:
To maintain compliance with applicable standards, all circuits connected to the scanner must
meet the requirements for SELV (Safety Extra Low Voltage) according to EN 60950.
To maintain compliance with standard CSA C22.2 No. 950/UL 1950 and norm EN 60950, the
power source should meet applicable performance requirements for a limited power source.
INSTALLATION NOTES FOR EXTERNAL USB INTERFACE
Metrologic’s MX009 USB cable is a device that converts serial RS232 formatted
data to either USB Keyboard or USB Point-of Sale communication protocol.
Please refer to the MX009 USB Converter Cable Configuration Guide
(MLPN 00-02574) supplied with your MX009 cable for detailed installation and
configuration guidelines.

9
THE POWERLINK CABLE
DISCONNECTING THE POWERLINK CABLE
Before removing the cable from the scanner, Metrologic recommends that the
power on the host system is off and the power supply has been disconnected
from the PowerLink cable.
Figure 8.
1. Locate the small ‘pin-hole’ on the top of the unit near the bottom of the
Voyager logo.
2. Bend an ordinary paperclip into the shape shown above.
3. Insert the paperclip (or other small metallic pin) into the small ‘pin-hole’.
4. You will here a faint ‘click’. Pull gently on the strain-relief of the PowerLink
cable and it will slide out of the scanner.
CONNECTING THE POWERLINK CABLE
Important: If the PowerLink cable is not fully latched the unit can power
intermittently.
Figure 9a. Figure 9b.

10
THE MS9540 VOYAGERCG®SERIES
HOW TO USE CODEGATE AND THE MANUAL ACTIVATION MODE
CODEGATE®MANUAL ACTIVATION MODE*
*This feature is not a default setting.
Refer to the MetroSelect Configuration
Guide for instructions on enabling the
Manual Activation Mode.
Figure 10a. Figure 10b.
THREE MODES OF OPERATION
Auto Trigger, In-Stand
•Auto-triggers while in the stand
•Bar code is automatically decoded and transmitted
CodeGate, Out-of-Stand
•CodeGate activates when removed from the stand
•Bar code data is transmitted when the button is pressed
Manual Activation Mode*, Out-of-Stand
•Button activates laser
•Bar code data is scanned and transmitted while button is held down

11
STAND KITS
Free Standing Kits #46-46128
Contains:
a. Stand (MLPN 36-00454)................................Qty 1
b. Apron (MLPN 50-50440) ...............................Qty 1
c. Screw, M3 x 6 mm (MLPN 18-18670)............Qty 2
d. Washer, #5 x .5 OD (MLPN 18-18671) ..........Qty 2
e. Stand Anchor (MLPN 50-50449) ...................Qty 1
f. M3 x 20 mm Set Screw (MLPN 18-18672).....Qty 1
Optional Hard Mount Accessory Kit #46-46351
This kit, used in conjunction with the stand kit
(#46-46128), can be used to hard mount (bolt)
the MS9500 to the countertop.
Contains:
a. Screw, #8 Round Head (MLPN 18-18057) ....Qty 4
b. Base (MLPN 36-36080).................................Qty 1
Optional Wall Mount Hanger Accessory
Kit #46-46433
Contains:
a. Screw #8 Round Head (MLPN 18-18057) .....Qty.2
b. Wall Mount Hanger (MLPN 18-18057)...........Qty.1
Optional Wall Mount Hanger Kit #46-46508
Contains:
a. Wall Mount Hanger ( MLPN 36-00611 )........Qty. 1
b. Wall Mount Base (MLPN 36-00812) ...........Qty. 1
c. 4.8 x 13 mm, Self Tapping Screw .............Qty. 2
(MLPN 18-18233)
d.Double-Sided Adhesive Tape .....................Qty. 1
(MLPN 36-00821)
e. #8 Wood Screw (MLPN 18-18057) ..............Qty. 2
a.
b.
e.
d.
a.
b.
f.
c.
Figure 13.
Figure 14.
Figure 15.
Figure 16.

12
ASSEMBLING THE STAND
There are two options for assembling the stand. The first option is a self-
supporting stand that can be moved freely about on the countertop. The second
option is used if the stand will be bolted or hard-mounted to the countertop.
Stand Option 1: Self-Supported Stand Kit #46-46128
Step 1
Slide the apron (MLPN 50-50440)
over the stand (MLPN 36-00454).
Figure 17.
Step 2
Position the stand so that it sits
under the tab on the apron.
Then secure the apron to the
stand using the two M3 x 6 mm
screws (MLPN 18-18670) and the
two #5 washers (MLPN 18-18671)
provided.
Figure 18.
Stand Option 2: Hard-Mount Accessory Kit #46-46351
Step 1
Drill four #39 holes in the countertop.
Figure 19.
Step 2
Secure the base (MLPN 36-36080)
to the countertop with the four #8 wood
screws (MLPN 18-18057) provided.
Figure 20.
Stand
Apron
Apron
Stand
M3 x 6 mm
Screw
#5 Washer
Tab
Base
#8 Wood
Scre
w
2.00 in
2.00 in

13
ASSEMBLING THE STAND
Stand Option 2: Hard-Mount Kits #46-46128, #46-46351 and
MS951 Stand Replacements
Step 3
Screw the stand anchor (MLPN 50-50449)
onto the base assembly until it sits flush.
Step 4
Remove the logo plate on the stand by
gently using an exacto knife to release
the plate hook.
Step 5
Position the stand over the base
assembly.
Step 6
Secure the stand to the base assembly
by installing and tightening the M3 set
screw (MLPN 18-18672) under the logo
plate as shown.
Step 7
Snap the logo plate back into place.
Anchor from
Kit #46-46128
Base Assembly from
Kit #46-46351 or
MS951 Stand Base
Figure 21.
Figure 22.
Figure 23.
Figure 24.
Figure 25.

14
ASSEMBLING THE STAND
Wall Mount, Option 1:
For Kit #46-46433 or #46-46508
Step 1
Drill two #39 pilot holes 3.00” apart.
Step 2
Attach the Wall Mount Hanger to the wall
with the two #8 wood screws provided.
Wall Mount, Option 2:
Kit #46-46508
Step 1
Attach the Wall Mount Base to the Wall
Mount Hanger with the two 4.8 x 13 mm
self-tapping screws.
Step 2
Remove one side of the protective
backing from the double-sided adhesive
tape.
Step 3
Attach the tape to the back of the Wall
Mount Hanger as shown.
Step 4
Remove the protective backing from the
double-sided adhesive tape and apply
hook to the wall.
Figure 26.
Figure 27.
Figure 28.