Metropolitan Industries ion Take Control MSE50V User manual

Ion Technologies MSE50V
Sewage Pump
OPERATION MANUAL
Dated: 03/30/2020
Document Name: MSE50V_OM
Page 1 of 8
www.ionproducts.net
Safety WarningS
Thank you for purchasing your Ion Technologies
Pump. To help ensure years of trouble-free operation,
please read the following manual carefully.
CAUTION/ WARNING: Read these safety
warnings rst before installing, servicing, or
operating any pump.
DANGER: Keep pump equipment out of
the reach of children! Failure to follow the
directions given could cause serious risk to individuals
or objects.
Before Installation
This manual contains important information for the safe
use of this product. Read this manual completely and
follow the instructions carefully. Reasonable care and
safe methods relating to the installation and operation
of this product should be practiced. Check local codes
and requirements before installation.
WARNING: Risk Bronze/brass tted pumps
may contain lead levels higher than considered
safe for potable water systems. Government agencies
have determined that leaded copper alloys should not
be used in potable water applications.
WARNING: Installation, wiring, and junction
connections must be in accordance with the
National Electric Code and all applicable state and
local codes. Requirements may vary depending on
usage and location.
WARNING: Installation and servicing is to be
conducted by qualied personnel only.
DANGER: Rotating machinery. Amputation or
severe lacerations can result. Keep clear of
suction and discharge openings. DO NOT insert
ngers into pump with power connected.
WARNING: Always wear eye protection when
working on pumps. Do not wear loose clothing
that may become entangled in moving parts.
DANGER: Pumps build up heat and pressure
during operation. Allow time for pumps to cool
before handling or servicing.
DANGER: Hazardous Voltage can shock,
burn, or cause death. This pump is not intended
for use in swimming pools or water installations where
human contact with pumped uid is possible.
DANGER: Risk of electrical shock. To reduce
risk of electrical shock, always disconnect
pump from power source before handling. Lock out
power & tag.
WARNING: Do Not use these pumps in water
over 145°F. Do not exceed manufactures
recommended maximum performance, as this could
cause the motor to overheat.
2 YEAR
WARRANTY
EXTENSION
2 Year Warranty Extension Available
Add an additional 2 years to the standard 1 year warranty
(from date of installation) for a total of 3 years of
complete warranty protection.
For more information, visit
store.ionproducts.net/product/m33v-50v-warranty-extension

Ion Technologies MSE50V
Sewage Pump
OPERATION MANUAL
Dated: 03/30/2020
Document Name: MSE50V_OM
Page 2 of 8
www.ionproducts.net
CAUTION: Make sure lifting handles are
securely fastened each time before lifting.
DANGER: Do not lift, carry or hang pump by
the electrical cables. Damage to the electrical
cables can cause shock, burns or death. Never handle
connected power cords with wet hands. Use
appropriate lifting device.
WARNING: Sump and sewage pumps often
handle materials which could cause illness or
disease. Wear adequate protective clothing when
working on a used pump or piping. Never enter a basin
after it has been used.
DANGER: Failure to permanently ground the
pump, motor and controls before connecting to
power can cause shock, burns or death.
DANGER: These pumps are NOT to be
installed in locations classied as hazardous
in accordance with the National Electric Code, ANSI/
NFPA 70.
WARNING: Do not introduce into any sewer, waste
disposal unit or toilet: Seafood Shells, Aquarium
Gravel, Cat Litter, Plastic Objects, Sanitary Napkins or
Tampons, Diapers, Rags, Disposable Wipes or Cloth,
Medications, Flammable Material, Oil or Grease,
Strong Chemicals, Gasoline.
• Operation against a closed discharge valve will
cause premature bearing and seal failure on any
pump.
• Any wiring of pumps should be performed by a
qualied electrician.
• Cable should be protected at all times to avoid
punctures, cuts, bruises, and abrasions —inspect
frequently.
• Never handle connected power cords with wet
hands.
• Never let cords or plugs lie in water outside the
sump pit.
Do not throw away or lose this manual. Keep it in a safe
place so that you may refer to it often for the continued
safe operation of the product.
receiving and inStallation
Pump-Down Test - Be sure pump has been plugged
in, lowered into the basin or sump, check the system
by lling with liquid and allowing the pump to operate
through its pumping cycle. The time needed to empty
the system, or pump-down time along with the volume
of water, should be recorded.
Thermal Protection
The normally closed (N/C) over temperature sensor
is embedded in the motor windings and will detect
excessive heat in the event an overload condition
occurs. The thermal sensor will trip when the windings
become too hot and will automatically reset when the
pump motor cools to a safe temperature.
In the event of an over temperature, the source of
this condition should be determined and repaired
immediately. Thermal protection shall not be used as a
motor overload device.
Maintenance
Minimal maintenance is required. Perform the following
checks when pump is removed from operation or when
pump performance deteriorates:.
a. Inspect motor chambers for oil level and
contamination.
b. Inspect impeller and body for excessive build-up
or clogging.
c. Inspect motor and bearings.
d. Inspect seal for wear or leakage.
Servicing
Cooling Oil - Anytime the pump is removed from
operation, the cooling oil in the motor housing should
be checked visually for oil level and contamination.
To check oil, set unit upright. Remove pipe plug from
housing. With a ashlight, visually inspect the oil in the
housing to make sure it is clean and clear, light amber
in color and free from suspended particles. Milky white
oil indicates the presence of water. Oil level should be
just above the motor when pump is in vertical position.
Oil Testing
• Drain oil into a clean, dry container by placing pump
on it’s side. Remove pipe plug, from housing.
• Check oil for contamination using an oil tester with
a range to 30 Kilovolts breakdown.

Ion Technologies MSE50V
Sewage Pump
OPERATION MANUAL
Dated: 03/30/2020
Document Name: MSE50V_OM
Page 3 of 8
www.ionproducts.net
• If oil is found to be clean and uncontaminated
(measuring above 15 KV. breakdown), rell the
housing.
• If oil is found to be dirty or contaminated (or
measures below 15 KV. breakdown), the pump
must be carefully inspected for leaks at the shaft
seal, cable assembly, o-ring and pipe plug, before
relling with oil. To locate the leak, perform the
following pressure tests.
After leak is repaired, dispose of old oil properly, and
rell with new oil.
Pressure builds up extremely fast, increase
pressure by “TAPPING” air nozzle. Too much
pressure will damage seal.
DO NOT exceed 10 P.S.I.
Motor Housing Pressure Test:
If oil has been drained, ll to normal level before
performing pressure test. Remove pipe plug from
motor housing.
Apply pipe sealant to pressure gauge assembly and
tighten into hole. Pressurize motor housing to 10 P.S.I.
Use soap solution around the sealed areas above the
oil level and inspect joints for “air bubbles”. For sealed
areas below oil level, leeks will seep oil. If, after ve
minutes, the pressure is still holding constant, and no
“bubbles” /oil seepage is observed, slowly bleed the
pressure and remove the gauge assembly. Replace
oil. Leak must be located and repaired if pressure does
not hold.
Oil Replacement Motor Housing
Remove pipe plug from motor housing.
Drain all oil (if not already done so) from motor housing
and dispose of properly per Local Code. Set pump
upright and rell with new cooling oil, see “Cooling Oil”
chart. Fill to just above motor (1.2L) as an air space
must remain in the top of the motor housing to
compensate for oil expansion. Apply pipe thread
compound to threads of pipe plug then assemble to
motor housing. Check that o-ring is in place and does
not need to be replaced. Reassemble cord cap to
motor housing.
DO NOT overll oil. Overlling of housing
with oil can create excessive and dangerous
hydraulic pressure which can destroy the pump
and create a hazard. Overlling oil voids warranty.
Cooling Oil Recommended Supplier/Grade
BP Enerpar SE100
Conoco Pale Parafn 22
Mobile D.T.E. Oil Light
Shell Canada Transformer-10
Texaco Diala-Oil-AX
WARNING: Before any service work is done,
disconnect and lock out electrical power to
pump.
Volute - Remove screws from volute.
Impeller - Remove impeller by turning counter-
clockwise careful application of heat may be necessary.
Do Not store pump without impeller in place.
Seal- Handle seal parts with care. Remove rotating
member from shaft. Remove pressed-in spring
component from seal plate. Examine all seal parts.
Inspect contact faces for signs of uneven wear tracks
on stationary face, chips and scratches on either seal
face. DO NOT interchange seal components, replace
the entire shaft seal if necessary.
Seal Plate - Remove screws from seal plate. Remove
seal plate and o-ring.
Bearings - Using a bearing puller or arbor press
remove bearing from shaft. Remove upper motor
bearing from shaft with a bearing puller.
IMPORTANT!- ALL PARTS MUST BE CLEAN
BEFORE REASSEMBLY. HANDLE SEAL
PARTS WITH EXTREME CARE. DO NOT DAMAGE
LAPPED SURFACES.
CAUTION: Operating pump builds up heat and
pressure; allow time for pump to cool to room
temperature.
REASSEMBLY
Bearing - Be careful not to damage the rotor shaft
when replacing bearing. Using an arbor press, hold the
rotor and press the upper bearing on the rotor shaft,
applying force to the inner race of the bearing only.
In the same manner replace lower bearing onto rotor
shaft.
inStallation and Service

Ion Technologies MSE50V
Sewage Pump
OPERATION MANUAL
Dated: 03/30/2020
Document Name: MSE50V_OM
Page 4 of 8
www.ionproducts.net
Inlet pipe
Power cord
pipe
Gate valve
Elbow
Union
Check valve
Seal Plate - Lubricate and set o-ring in bottom of seal
plate. Place seal plate over shaft, being sure o-ring is
not twisted and in the groove. Place four capscrews
through holes in motor housing and into seal plate and
torque to 6.5 ft/lbs.
Outer Seal - Clean and oil stationary seal cavity in seal
plate. Slide seal guide tool over motor shaft. Lightly oil
(Do not use grease) outer surface of seal’s stationary
member.
Press stationary rmly into seal plate using a seal
pusher tool. Be sure the stationary member is in
straight. Nothing but the seal tool is to come in contact
with seal face.
IMPORTANT! Do not hammer on the seal
pusher. It will damage the seal face.
With lapped surface of rotating member facing inward
toward stationary, slide rotating member and onto
shaft, until lapped faces of stationary and rotating seal
are together.
Impeller - Place impeller on motor shaft by turning
clock-wise. Blue thread locking compound is
recommended.
Volute - Place volute on seal plate. Place screws
through volute and into seal plate Then torque evenly
to 11 ft/lbs.
PUMP DOES NOT RUN AND MAKES HUMMING
SOUND
• Line circuit breaker is off, or fuse is blown or loose
• Water level in sump has not reached turn-on level
as indicated in installation drawing.
• Pump cord is not making contact in receptacle.
• Float is stuck. It should operate freely in basin.
• If all of the above are OK, then the motor could be
malfunctioning.
PUMP RUNS BUT DOES NOT DELIVER WATER
• Check if valve is installed backwards.
• Arrow on valve should point direction of ow
• Discharge shut-off valve (if used) may be closed.
• Impeller or volute openings are fully or partially
clogged. Remove pump and clean.
• Pump is air-locked. Start and stop several times
by plugging and unplugging cord. Check for
clogged vent hole in pump case.
• Inlet holes in pump base are clogged. Remove
pump and clean the openings.
• Vertical pumping distance is too high. Reduce
distance or change the discharge ttings of the
pump.
PUMP RUNS AND PUMPS OUT SUMP, BUT DOES
NOT STOP
• Float is stuck in up position. Be sure oat operates
freely in basin.
• Defective oat switch. Replace oat switch.
PUMP RUNS BUT ONLY DELIVERS A SMALL
AMOUNT OF WATER
• Pump is air-locked. Start and stop several times
by plugging in and unplugging cord. Check for
clogged vent hole in pump case.
• Vertical pumping distance is too high. Reduce
distance or change the discharge tting of the
pump. Inlet holes in pump base are clogged.
Remove pump and clean the strainer and
openings.
troubleShooting

Ion Technologies MSE50V
Sewage Pump
OPERATION MANUAL
Dated: 03/30/2020
Document Name: MSE50V_OM
Page 5 of 8
www.ionproducts.net
• Impeller or volute openings are fully or partially
clogged. Remove pump and clean.
• Pump impeller is partially clogged with tar or
paint, causing motor to run slow and overload.
Remove pump and clean.
FUSE BLOWS OR CIRCUIT BREAKER TRIPS
WHEN PUMP STARTS
• Pump impeller is partially clogged causing motor
to run slow and overload. Remove pump and
clean.
• Motor stator may be defective.
• Fuse size or circuit breaker may be too small.
(must be 15 amps).
• Impeller or volute opening are fully or partially
clogged. Remove pump and clean.
MOTOR RUNS FOR A SHORT TIME, THEN STOPS
• Inlet holes in pump base are clogged. Remove
pump and clean the openings.
• Pump impeller is partially clogged causing motor
to run slow and overload. Remove pump and
clean.
• Motor stator may be defective.
• Impeller or volute openings are fully or partially
clogged.
• Remove pump and clean. Also clean the strainer
if one is installed.
ELECTRICAL PRECAUTIONS
WARNING: Before servicing a pump, always
shut off the main power breaker and then
unplug the pump. Make sure you are not standing
in water and are wearing insulated protective sole
shoes, under ooded conditions. Contact your local
electric company or a qualied licensed electrician
for disconnecting electrical service prior to pump
removal.
Performance
SPecificationS
15.91”
13.53”
10.4”
11.53”
2” NPT
15.91”
13.53”
10.4”
11.53”
2” NPT
Head - feet
Capacity - US GPM
0
25
15
5
10
20
30
0 10080604020 120
140

Ion Technologies MSE50V
Sewage Pump
OPERATION MANUAL
Dated: 03/30/2020
Document Name: MSE50V_OM
Page 6 of 8
www.ionproducts.net
noteS
noteS

Ion Technologies MSE50V
Sewage Pump
OPERATION MANUAL
Dated: 03/30/2020
Document Name: MSE50V_OM
Page 7 of 8
www.ionproducts.net
noteS

Ion Technologies MSE50V
Sewage Pump
OPERATION MANUAL
Dated: 03/30/2020
Document Name: MSE50V_OM
Page 8 of 8
www.ionproducts.net
Ion|StormPro 1 Year/ 18 Months Year Residential Warranty
1. Coverage and Term. Metropolitan Industries, Inc. (“Metropolitan”) warrants to the original
purchaser (the “Buyer”) of each Ion|StormPro product (the “product”), that any part thereof which proves to
be defective in material or workmanship for a period of one year from date of installation or 18 months from
date of manufacture, which ever comes fi rst, will be replaced at no charge with a new or remanufactured part,
F.O.B. factory. Buyer shall be responsible for all freight charges and all costs of fi eld labor or other charges
incurred in the removal and/or reinstallation of any product, part or component thereof.
2. Exclusions. THE WARRANTY IS SUBJECT TO THE FOLLOWING CONDITIONS AND
EXCLUSIONS:
(a) The Warranty excludes products or workmanship which becomes defective as a result
of: (i) earthquake, fi re, storms, the elements or any other acts of God; (ii) normal wear and tear from use;
(iii) accident, misuse, abuse or neglect; (iv) modifi cations made by Buyer or any third party, other than
Metropolitan; and (v) Buyer’s failure to properly install, maintain, service and/or operate the product under
normal conditions and according to manufacturer’s instructions.
(b) Metropolitan shall not be responsible for, and the Warranty shall not cover, extended
damage which occurs because of Buyer’s failure to notify Metropolitan promptly in writing of apparent
defects.
(c) Any part or component designated as manufactured by anyone other than Metropolitan
shall be covered only by the express warranty of the manufacturer thereof.
(d) The Warranty shall lapse upon Buyer’s failure to fully comply with the terms and conditions
of its contract with Metropolitan, including Buyer’s failure to pay the purchase price for the product or any
portion thereof. Buyer’s subsequent compliance with the terms and conditions of any such contract, will not
cause the term of the Warranty to extend beyond the time period set forth above.
(e) No actions taken by Metropolitan to correct a defect in a product shall extend the Warranty
beyond the period set forth above. Metropolitan shall not be obligated to remedy any defect, where otherwise
required pursuant to the Warranty unless and until Buyer notifi es Metropolitan in writing of the defect and
then only if such notifi cation is made prior to the expiration of the period set forth above.
3. Process of Claims and Repairs. Metropolitan agrees that if the product or any part or component
thereof shall fail to conform to the terms of this Warranty, Metropolitan shall replace such nonconforming
product, part or component at the original point of delivery and furnish instruction for its disposition. Any
transportation charges involved in such disposition and all costs of fi eld labor or other charges incurred in the
removal and/or reinstallation of any product, part or component thereof shall be the responsibility of Buyer.
4. Limitation on Liability. Notwithstanding any provision to the contrary, Metropolitan’s entire
liability under this Warranty shall not in the aggregate exceed, and Buyer’s exclusive and sole remedies
are, to the extent permitted by law, shall be to secure replacement of the defective product. UNDER NO
CIRCUMSTANCES SHALL METROPOLITAN BE LIABLE UNDER THE WARRANTY FOR
ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, CONSEQUENTIAL OR INCIDENTAL
DAMAGES (INCLUDING LOST PROFITS, REVENUE, USE OR ECONOMIC ADVANTAGE).
5. Express Waiver of Any Other Warranties. THE EXPRESS WARRANTY SET FORTH IN THIS
WRITTENWARRANTYISTHE ONLYWARRANTYMADE BYMETROPOLITAN, ORANYOTHER
PARTY, IN CONNECTION WITH ANY PRODUCT PURCHASED FROM METROPOLITAN.
NEITHER METROPOLITAN, NOR ANY OTHER PARTY, MAKES ANY OTHER EXPRESS OR
IMPLIED WARRANTY WHICH IS NOT SET FORTH HEREIN, AND METROPOLITAN HEREBY
DISCLAIMS AND BUYER HEREBY WAIVES ALL IMPLIED WARRANTIES, INCLUDING THE
IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS
FOR A PARTICULAR PURPOSE.
6. Not Transferable. The Warranty may not be transferred and shall be void on the sale or other transfer
of the product.
7. Products and Warranty Subject to Change. Metropolitan reserves the right to make revisions to its
products and their specifi cations, and to revise this Warranty and related information without notice.