Microframe Corporation 3400 Series User manual

Microframe Corporation
Series 3400:
Coaster Call Paging System
Operating Manual B3400-7012
*B3400-7012*

SERIES 3400
COASTER CALL PAGING SYSTEM
INSTALLATION & SPECIFICATION GUIDE
ITEM NO: A3400-7012
REVISION DATE: 11/09
Microframe Corporation
604 S. 12th Street
Broken Arrow, OK 74012
Tel: [phone]
Toll Free: 1-800-635-3811
Website: www.microframecorp.com
E-mail: [email protected]

Limited Warranty Agreement
Your Microframe System is warranted
against failure due to defects in workmanship
or material for a period of one (1) year from
the date of purchase. Microframe Corporation
will repair or replace any defective unit. Obvi-
ous abuse or mishandling of the unit is NOT
covered by this warranty.
Merchandise Return
If your Unit does not work satisfactorily,
please give us a call. We may be able to correct
the problem by phone. If it becomes necessary to
return your Unit to the factory, please observe
the following:
1. Place Unit in a sturdy box with sufficient
packing material.
2. If requested, include the power supply.
3. Return the system insured and prepaid
since we are not responsible for shipping dam-
ages and losses on returned Units.
Warranty Service
For warranty service, please contact Mi-
croframe at 1-800-635-3811. A tech will gladly
assist you.
Assistance
For any product assistance or maintenance
help, contact Microframe by either calling
1-800-635-3811 or emailing us at support@
microframecorp.com.
Safety
Do not install substitute parts or perform
any modification to the product without first
contacting Microframe.
Warning
All power transformers, line cords, and
electrical equipment should be kept out of the
reach of children and away from water.
Life Support Policy
Microframe's products are not autho-
rized for use as components in life support
devices or systems without the express
written approval of the president of Mi-
croframe Corporation. As used herein:
1. Life support d e vices or systems are defined
as systems which support or sustain life, and
whose failure to perform when properly used in
accordance with instructions for use provided
in the labeling, can be reasonably expected
to result in a significant injury to the user or
anyone depending on the system.
2. A critical component is any component of
a life support device or system whose failure to
perform can be reasonably expected to cause
the failure of the life support device or system,
or to affect its safety or effectiveness.
Disclaimer
We are constantly striving to improve our
products. Due to this, specifications are subject
to change without notice.
Microframe Corporation
P. O . Box 1700
Broken Arrow, OK 74013
1-800-635-3811

TABLE OF CONTENTS
DATAPAGE LITE+COASTER SPECS ....................... 6
1 INSTALLING THE TRANSMITTER ........................ 7
1.1 CONNECTING THE ANTENNA. . . . . . . . . . . . . . . . . . . . . . 7
1.2 CONNECTING POWER SUPPLY .................. 7
1.3 PRECAUTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2 COASTER SETUP.................................................. 8
2.1 CONNECTING THE BASE .. . . . . .... . . . . ..... . . . ..... . . 8
2.2 SETTING UP COASTERS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3 OPERATION ........................................................... 9
3.1 HANDING OUT COASTERS .. . . . . ...... . . . ...... . . . . . 9
3.2 PAGING THE GUEST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.3 OUT OF RANGE FEATURE ........................... 9
3.4 CHANGING THE ALERT MODE .................... 9
3.5 AUTO LOCATE FEATURE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
4 SYSTEM OVERVIEW ............................................ 10
4.1 DESCRIPTION .............................................. 10
4.2 RANGE EXPANSION..................................... 10
4.3 IMPORTANT INFORMATION ........................ 10
4.4 SAFETY INFORMATION ............................... 10
4.5 CARING FOR TRANSMITTER. . . . . . . . . . . . . . . . . . . . . . 10
4.6 LIABILITY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
4.7 WARRANTY INVALIDATION ......................... 10
4.8 SERVICE INFORMATION ............................. 10
MINI DIPOLE ANTENNA MOUNTING....................... 11

6
Microframe Corporation Series 3400 - Coaster Call Paging System
Frequency Range. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Baud Rate..................................................
Distance Range. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
FCC Approval No.......................................
Transmitter Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Coaster Charging ......................................
DATAPAGE LITE+COASTER SPECS
On-Premise Paging
DataPage Lite Transmitter w/Coaster
457.575 MHz
1200
1/4 to 1/2 Mile
JRNUSASERILINK
Desk Mounted
Stacks of 15 on Desk Top
Support and Sales
800-635-3811
Microframe® Corporation
www.microframecorp.com
P.O. Box 1700
Broken Arrow, OK 74013
Features
The Coaster Out of Range feature informs custom-
ers that they are out of range the moment they step
out by continuously playing a melody until the mo-
ment they step back in. This feature helps reduce the
number of missed pages as well as accidental coaster
walk-outs. Coasters are rechargeable and will last
approximately 3-5 years before replacement of the
battery is necessary.
Operation
The transmitter and charging base simply plug into an
outlet using the power adapters supplied. Additional
charging bases and coasters may be purchased at
any time. Coasters stack on top of the charging base
in groups of 15 and are always charging until removed
from the stack. To page a guest, simply enter the as-
signed coaster number into the transmitter.
DataPage Lite w/Coasters Specifications

7
Microframe Corporation Series 3400 - Coaster Call Paging System
1 INSTALLING THE TRANSMITTER
Figure 1: Connecting the Antenna and Locking Cover
1.1 CONNECTING THE ANTENNA
Connect the 90 degree antenna to the BNC
connector located at the side of the transmit-
ter. Slide the plastic cover over the connector,
engaging the two lugs into the corresponding
recesses in the side of the case. This will main-
tain the antenna in an upright position, which
is important for optimizing the range of the
transmitter (See Figure 1).
1.2 CONNECTING POWER SUPPLY
Connect the power supply to the power
socket located at the right-hand rear corner of
the base station (See Figure 2).
Plug the power supply into a c onvenient wall
socket and turn on the power. When the unit
is first powered up, the system will display the
following screen for a few seconds:
DATAPAGE
LITE
Followed by:
PAGER: (1-9999).
>
The flashing cursor invites you to enter a
pager number (this can be any number between
1 and 9,999) after which you must press SEND
to transmit a page. See "OPERATION" (page
9) for further transmitting procedures.
IMPORTANT NOTE:
Use only the power supply provided with
your system! The use of non-approved
power supplies will invalidate all war-
ranty and service. We also recommend
using a surge suppressor for protection.
Power surges are not covered under the
warranty.
1.3 PRECAUTIONS
Avoid mounting the transmitter in the im-
mediate vicinity of telephones, exchanges or
computer equipment. A few feet can make the
world of difference in avoiding interference
from the radio frequency generated by the
transmitter.
The performance of your system will be af-
fected by: foil backed wallboard, metal mesh,
wire-reinforced glass, metal sheeting, large
mirrors, suspended ceilings, elevator shafts,
etc. These can all reflect and thereby reduce the
signaling capability of the transmitter. A little
forethought prior to installation, coupled with a
few tests, can normally avoid most problems.
BNC Connector

8
Microframe Corporation Series 3400 - Coaster Call Paging System
Figure 1: Connection Diagram
2 COASTER SETUP
2.1 CONNECTING THE BASE
Place the black charging base in a sturdy,
out-of-the-way location. If connecting multiple
bases, use the jumper wires to connect power
from one base to another (See Figure 1). Plug
the small tip from the p o wer supply into the first
charger base and then plug the power adapter's
electrical cord into a standard 110 outlet.
2.2 SETTING UP COASTERS
Stack the coasters on the black charging
base. The coaster number will always face
the front and the red charge indicator light
will be on the left. We recommend that you
do not stack coasters more than 15 high, as
damage to the charger base may occur. A red
light should appear on each coaster to indicate
proper charging. The supplied 12v AC power
adapter supports up to four charging bases
joined together by jumper wires. (see diagram
below) Additional 12v AC power adapter's can
be purchased through M i croframe when adding
more charging bases.

9
Microframe Corporation Series 3400 - Coaster Call Paging System
3.1 HANDING OUT COASTERS
Make note of the guest's name and coaster
number as they are handed out. Let the guest
know that the coaster will signal when their
table is ready. The default page for this system
is for the coaster to flash and vibrate for 3
minutes. After the coaster is finished vibrat-
ing, it automatically goes back into standby
mode waiting for the next page. Coasters can
be handed out right from the charging stack
(they will "demo" page each time they are re-
moved from the stack); or they can be stored in
a basket for hand out. A fully charged coaster
will function without being recharged for 8-12
hours. You can always reset a coaster by touch-
ing it to a charger base.
3.2 PAGING THE GUEST
When the guest's table is ready, simply press
the coaster number on the transmitter keypad
followed by the "SEND" key. For example, press
"11, SEND" and coaster #11 will signal.
3.3 OUT OF RANGE FEATURE
This feature informs the guest that they
are out of range by playing a melody. The
melody only stops when they return within
the range limitations. By default, this feature
is turned off.
To turn the Out of Range feature on, remove
all the coasters from the charging base or simply
unplug the power supply that is connected to
the charging unit. Wait for the demo page to
stop (about 7 seconds). Press "1248" followed
by "ENTER." Press "ENTER" again at the beep
type prompt. Next, type in the code "9494" fol-
lowed by "SEND." All the coasters will light
up confirming that the programming was re-
ceived. To test the coasters, unplug the power
supply that is connected to the DataPage Lite
Transmitter. After 30 seconds, all the coasters
will play a melody since they are not receiv-
ing a signal from the transmitter. Return all
the coasters to the charging base or plug the
power supply back in. The coasters are ready
to receive a page with the Out of Range feature
turned on.
Follow the same procedure as above to turn
off the Out of Range feature using the code
"9393" instead of "9494."
3 OPERATION
3.4 CHANGING THE ALERT MODE
Coasters may be programmed to respond
to a page by vibrating, flashing lights, flash-
ing and beeping, flashing and vibrating, OR
fl a shing, vibrating and beeping. By default, the
coasters are programmed to flash and vibrate
for 3 minutes.
To change the alert mode, follow these in-
structions: Remove all the coasters from the
charging unit or unplug the power supply that
is connected to the charging base. Wait for the
demo page to stop (about 7 seconds). Press
"1248" followed by "ENTER." Press "ENTER"
when asked for the beep type. For the message,
enter the code that corresponds to the alert that
you want. (See below.) For example, if you want
the coasters to Flash only, press "1248-ENTER-
ENTER-9797-SEND." After sending the code,
the lights on all the coasters will flash to indi-
cate the programming was received. Return all
the coasters to the charging base or plug the
power supply back in. The coasters are ready
to receive the page with the new alert.
Vibrate Only "9292"
Flash & Beep "9595"
Flash & Vibrate "9696"
Flash Only "9797"
Flash, Vibrate & Beep "9898"
3.5 AUTO LOCATE FEATURE
This feature causes ALL coasters (that are
not on the charging stack) to signal at once.
This feature is useful when you are closed and
would like to locate any misplaced coasters
around your restaurant. To locateALL c o asters,
press "1249" followed by "SEND." Any coaster
not on the charging stack will signal. Search
the restaurant and its perimeters for missing
pagers.

10
Microframe Corporation Series 3400 - Coaster Call Paging System
4 SYSTEM OVERVIEW
4.1 DESCRIPTION
The Datapage Lite is a desktop transmit-
ter that can be used to transmit to up to 9999
coasters. This transmitter can also transmit an
out of range signal. If enabled, when coasters
are out of range of the transmitter they play a
melody (ie sing).
4.2 RANGE EXPANSION
The range and performance of this equip-
ment can be improved by the addition of more
efficient antennas.* These can be installed
either inside or outside the building and are
connected to the transmitter with 50 OHM
coaxial cable.
The center-fed half wave dipole, measuring
approximately 12 inches from tip to tip, will
provide excellent all round local signalling. It
is a light duty antenna suitable for sheltered
environments/internal installation (LUHFDP).
It includes a 15 foot cable.
NOTE: High frequencies can equate to
high power losses. Always use quality cable.
RG58 is only acceptable on cable runs of up to
5 meters (16.4 feet.) We recommend RG213,
or equivalent, on greater lengths. If in doubt
consult your dealer.
*Subject to license conditions. Specifically,
mounting height and Effective Radiated Power
(ERP).
4.3 IMPORTANT INFORMATION
It is the purchaser's responsibility to deter-
mine the suitability of this equipment and its
derivatives for any given application.
Good working practice dictates that a suit-
able system installation log must be generated,
together with a record of the dates when the
system has been manually checked, (with the
aid of signal strength meters, etc.) enabling the
system performance to be compared with the
original installation data.
4.4 SAFETY INFORMATION
These products are designed to operate
safely when installed and used according to
general safety practices. The following require-
ments should be observed at all times:
Do NOT subject this equipment to:
Mechanical shock
Excessive humidity or moisture
Extremes of temperature
Corrosive liquids
This equipment is designed for indoor use,
unless expressly stated otherwise, and must
not be used in classified Hazardous Areas,
including areas containing explosive or flam-
mable vapors, unless express authorization has
been given in writing by the manufacturer. If
in doubt, consult your local product dealer for
further information.
Do not obstruct any slots or openings in the
product. These are provided for ventilation to
ensure reliable operation of the product and to
protect it from overheating.
4.5 CARING FOR TRANSMITTER
Only use a damp cloth for cleaning (not
liquid or aerosol-based cleaners), and ensure
that any power is removed from the unit prior
to beginning the cleaning operation.
Removal of covers from the equipment must
only be undertaken by authorized service per-
sonnel, who must ensure that power is isolated
prior to removal.
4.6 LIABILITY
Scope and Microframe do not accept liability
for any damage or injury caused as the result of
misuse of this equipment. It is the responsibility
of the user to ensure that the equipment i s o p er-
ated in the manner for which it was intended,
and that it is the correct item of equipment for
the required task.
4.7 WARRANTY INVALIDATION
Alteration or modification to any part of this
equipment, without the prior written consent
of the manufacturer, will invalidate all manu-
facturer approvals and warranties. No adjust-
ments can be undertaken except by qualified
and licensed persons as defined by the FCC
Rules and Regulations. Operation of altered
equipment can result in fines, imprisonment,
and/or confiscation of such equipment.
4.8 SERVICE INFORMATION
If you experience a problem with your
equipment, please contact Microframe at 1-
800-635-3811.

11
Microframe Corporation Series 3400 - Coaster Call Paging System
B3100\AX\9700
GROUND
E
MINI DIPOLE ANTENNA MOUNTING
Optional Range Extender
For optimum operation, the dipole radiators must
be positioned vertically, with the "E" symbol facing
downwards towards the ground.
Avoid mounting the dipole on or near to any metal
girders, pilars or other metallic obstructions.
The dipole should preferably be mounted at a height
which avoids potential snagging with any moveable
objects that might be used in the vicinity e.g. ladders.
Ensure that the bracket is firmly bolted to a solid suf-
ace and that the feeder cable is adequately clamped
along it's entire run between the dipole and the trans-
mitter/receiver.

12
Microframe Corporation Series 3400 - Coaster Call Paging System
Microframe Corporation
604 S. 12th Street
Broken Arrow, OK 74012
Tel: [phone]
Toll Free: 1-800-635-3811
Website: www.microframecorp.com
E-mail: [email protected]