Miele CM 5000 User manual

Operating Instructions
Freestanding coffee machine
CM 5000
To prevent accidents
and machine damage
read these instructions
before
installation or use. M.-Nr. 07 995 281
en - US, CA

IMPORTANT SAFETY INSTRUCTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Guide to the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
First steps to use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Before the first use.................................................11
Turning on .......................................................11
Water hardness ...................................................12
Filling the water tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Filling the coffee bean container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Turning the machine On / Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Pre-heating cups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Preparing coffee or espresso . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Preparing two portions at one time ....................................18
Adjusting the height of the coffee dispensers ............................19
Making coffee or espresso using ground coffee . . . . . . . . . . . . . . . . . . . . . . . 20
Adding ground coffee ..............................................20
Preparing coffee/espresso using ground coffee ..........................21
Frothing and heating milk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Preparing milk froth ................................................23
Preparing hot milk .................................................24
After preparing milk ................................................24
Milk temperature ..................................................25
Milk froth consistency ..............................................25
Preparing a cappuccino ............................................25
Preparing a Latte Macchiato .........................................25
Preparing hot water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Adjusting the grinder setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Adjusting the strength of the coffee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Pre-brewing the coffee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Brewing temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Setting the serving size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
SETTINGS Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Options menu ....................................................34
Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Time of day and clock display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Contents
2

Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Operating modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
System lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Displaying information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Quick guide ......................................................44
Rinsing the system.................................................45
Cappuccinatore ...................................................47
Milk flask ........................................................48
Water tank .......................................................48
Drip tray cover ....................................................49
Drip tray and waste container ........................................49
Coffee bean container ..............................................51
Brew unit ........................................................51
Exterior..........................................................54
Descaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Energy saving mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Transport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Evaporating the coffee system .......................................58
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
After sales service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Installation instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Caring for the environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Electrical connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Contents
3

When using electrical appliances basic safety precautions should always be
followed, including the following:
Read all instructions before installation or use of the coffee system.
Please read these instructions
carefully to prevent accidents and
machine damage.
This appliance complies with current
safety requirements. Improper use
of the appliance can cause personal
injury and material damage.
Read this safety information carefully
before operating the appliance.
They contain important information
on the safe installation, operation,
and care of your coffee system. To
avoid the risk of personal injury or
damage to the coffee system, it is
important that you carefully read the
instructions.
Keep these instructions in a safe
place and pass the on to any future
user.
Proper use
~This coffee system is not designed
for commercial use. It is intended for
household use and only (up to 20 cups
per day), for the preparation of coffee,
cappuccino, espresso, etc.
Do not use appliance other than for its
intended use. Any other use could be
dangerous.
~This coffee system is not suitable for
outdoor use.
~Persons which lack physical,
sensory or mental abilities or
experience with the machine should not
use it without supervision or instruction
by a responsible person.
Children
~Keep the coffee system out of reach
of children.
~Close supervision is necessary
when any appliance is used by or near
children. They could easily be scalded
or burned.
The coffee dispensers and
cappuccinatore can become very hot.
IMPORTANT SAFETY INSTRUCTIONS
4

Technical safety
~Before installing the appliance,
check for externally visible damage.
Do not operate a damaged appliance.
~Before connecting the appliance to
the electrical supply make sure that the
voltage and frequency listed on the
data plate correspond with the
household electrical supply. If in doubt,
consult a qualified technician.
To disconnect, turn the main switch at
the back of the machine to 0, then
remove the plug from the wall outlet.
~Be certain your appliance is
properly installed and grounded by a
qualified technician. To guarantee the
electrical safety of this appliance,
continuity must exist between the
appliance and an effective grounding
system. It is imperative that this basic
safety requirement be met. If there is
any doubt, have the electrical system of
the house checked by a qualified
electrician.
~Do not operate any appliance with a
damaged cord or plug, or after the
appliance malfunctions or has been
damaged in any manner. Contact
Miele.
~Ensure that the power cord will not
be pinched or damaged by any sharp
edges.
~Do not let the cord hang over the
edge of a table or counter, or touch hot
surfaces. Push the excess cord into the
hole at the back of the coffee system.
~The ambient temperature should be
between 50°F (10°C) and 90°F (32°C).
~Be sure the vents at the top of the
machine are not completely covered,
e.g. with a dish towel.
~If the appliance is installed behind a
door front, use the appliance only when
the door front is open. Do not close the
door front when the appliance is in
operation.
~Do not place the appliance on or
near a hot gas or electric burner, or in a
heated oven.
~The use of accessory attachments
not recommended by the appliance
manufacturer may result in fire, electric
shock or injury to persons.
~Repairs must only be performed by
a trained technician in accordance with
national and local safety regulations.
Repairs and other work by
unauthorized persons could be
dangerous and may void the warranty.
~While the appliance is under
warranty repairs should only be
performed by an authorized service
technician. Otherwise the warranty is
void.
~Defective components should be
replaced by Miele original spare parts
only. Only with these parts can the
manufacturer guarantee the safety of
the appliance.
~Before cleaning and care
disconnect the power supply by either
removing the fuse, "tripping" the circuit
breaker or unplugging the unit.
IMPORTANT SAFETY INSTRUCTIONS
5

~Never open the outer casing of the
appliance. Tampering with electrical
connections or components and
mechanical parts is dangerous and
may cause machine damage.
~To protect against fire, electric
shock and injury to persons do not
submerge the cord or plugs in water or
other liquids.
~If the coffee system will not be used
for an extended period of time, turn it
off by using the main power switch.
Safety
Use Caution. There is a risk of burns
when dispensing beverages. The
coffee dispensers, cappuccinatore,
liquids and steam get very hot.
~Keep away from the areas under the
coffee dispensers and cappuccinatore
when beverages or steam are being
dispensed.
~Do not touch hot components.
~Be sure the cappuccinatore is fitted
correctly and only use it if it is clean. If it
becomes clogged hot liquid or steam
could splash.
~Do not use the coffee system to
clean objects.
~Before the first use, flush the supply
lines thoroughly clean the coffee
system (see "Cleaning and care").
~Only fill the water tank with cold,
fresh tap water. Warm or hot water, or
any other liquids may damage the
machine. The water should be changed
daily to prevent bacteria or mold
growth.
~Do not use deionized or mineral
water. They may lead to heavy calcium
build-up in the machine that can
damage the unit.
~Only roasted whole coffee beans
should be put in the bean container.
~Sugar can damage the appliance!
Caramelized or otherwise pre-treated
coffee beans or other sugar containing
beverages must not be put in the
machine.
~Do not reach into the grinder.
~Do not place anything into the brew
unit but ground coffee or a cleaning
tablet.
~Always place the milk flask on a
level surface. Be sure that the milk
container is protected from heat, for
example not right next to the stove.
~Clean the coffee system and the
milk flask thoroughly before use. Rinse
the cappuccinatore lines and system
(see "Cleaning and Care").
~Clean the coffee system and the
milk flask daily (see "Cleaning and
Care"). The milk flask is not dishwasher
safe, it must be washed by hand.
~Only use plain milk. Flavored milk
products contain substances that can
clog the coffee system.
IMPORTANT SAFETY INSTRUCTIONS
6

~Never place a cup with an
alcohol-coffee mixture under the coffee
dispenser. Plastic parts of the unit
could catch fire!
~Do not place anything that produces
an open flame such as a candle on top
of or next to the coffee machine.
Danger of fire!
~Disconnect the coffee machine from
the electrical supply before cleaning.
~Clean the coffee system daily, see
"Cleaning and care".
~Do not use a steam cleaner to clean
the coffee system.
~The appliance must be descaled
regularly with the supplied descaling
tablets. In areas with very hard water
the machine may need to be descaled
more often.
~Clean/degrease the brew unit
regularly with the supplied cleaning
tablets. Depending on the oil content of
the coffee, the brew unit can clog.
SAVE THESE INSTRUCTIONS
AND REVIEW THEM
PERIODICALLY
IMPORTANT SAFETY INSTRUCTIONS
7
Quick Guide
A Quick Guide is supplied to give basic
information on how to operate and
clean the machine on a daily basis.
The Quick Guide does not replace the
Operating manual.
Please read all instructions, especially
the "Important Safety Instructions",
before using the coffee system.
For easy reference, keep the quick
guide in the slot at the back of the
machine.

aBean container, ground coffee chute
and rotary selector to control the
fineness of the ground coffee
bDisplay and controls
cSteam and hot water control valve
dSteam and hot water dispenser
eCappuccinatore (see inset diagram)
fCoffee dispensers
gDrip tray cover
hDrip tray and waste container
iMain switch
jWater tank
kCappuccinatore control, to select hot
milk, hot water or milk froth
lAir intake nozzle
mMilk tubing
nMilk flask with tubing
Cappuccinatore symbols:
-Hot water
zMilk froth
JHot milk
Guide to the machine
8

Display and controls
Control Action Function
aCoffee button /Press To dispense coffee
bEspresso button .Press To dispense espresso
cOn/Off button -Press Turns the machine On/Off (Standby mode)
dRotary selector Turn in either
direction
Displays options or settings
eOK button Press Confirms a selection or action
Cancels beverage preparation
Brings up the SETTINGS menu
(Press and hold for 2 seconds)
The OK button will light up if the option is available.
The OK button will blink before steam is generated.
fSteam button *Press To dispense milk froth or hot milk
gValve Turn Steam/Hot water valve
To dispense milk froth or hot milk
hDisplay Displays messages
From here you can customize the coffee system (in
the SETTINGS menu)
Guide to the machine
9

The following accessories come
included with your coffee system:
–Measuring spoon
for ground coffee
–Cleaning tablets
to clean/degrease the brew unit
–Descaling tablets
for descaling the water pipework
–Test strips
to determine the water hardness
level
–Milk flask
for storing and preparing milk
Optional accessory
–Microfiber cloth
for removing finger prints and light
soiling
These accessories and others are
available from your Miele dealer or
online at www.Mieleusa.com.
Accessories
10

Before the first use
Clean the appliance and remove
any protective foils before the first
use. See "Cleaning and Care".
^Plug in the appliance. If the power
cord is too long, it can be pushed
into the hole in the back of the unit.
^Fill the coffee bean container. See
"Filling the beans container").
^Fill the water tank with fresh, cold tap
water. See "Filling the water tank").
Turning on
When the coffee system is turned on for
the first time and after the welcome
screen appears, you will be prompted
to set the following:
–Language
–Clock display
–Time of day
^Turn On "I" the main switch at the
back of the machine..
^Press the On/Off -button.
The welcome message MIELE -
WILLKOMMEN appears briefly in the
display.
Setting the language
^Turn the rotary selector until the
desired language appears in the
display.
Press OK to confirm.
The setting is now saved.
First steps to use
11

Setting the clock
^Turn the rotary selector until the
desired clock format (12 hour or 24
hour) appears in the display.
The setting has now been saved.
Setting the time of day
^Turn the rotary selector until the
current hour appears. Confirm with
OK.
^Repeat for the minutes.
Confirm with OK.
The setting is now saved.
SET UP SUCCESSFUL will now appear
in the display.
^Press the OK button.
If the water container needs to be filled
the following message will appear in
this display:
FILL WATER CONTAINER
AND PLACE IN MACHINE
^Fill the water tank with cold, fresh tap
water.
The following now appears in this
display:
SYSTEM FILLING UP
OPEN THE VALVE
^Turn the valve to the I symbol.
^Turn the valve to 0, when prompted
in this display.
Water hardness
The hardness of the water used in the
coffee system must be determined and
programmed into the appliance. The
water hardness will determine how
frequently the unit must be descaled to
maintain the coffee system properly.
The machine monitors the volume of
water passing through it in conjunction
with the hardness of the water and will
indicate when descaling is necessary.
Your local water authority can tell you
the hardness of your tap water or you
can measure it yourself using the
enclosed test strip.
^Place the test strip under your
kitchen tap for a second and shake
off any remaining water. The result is
visible in about 1 minute.
First steps to use
12

The appliance can be set to one of 4
hardness levels:
–Level 1 (soft):
0 - 3 gr/gal (0-3°d)
–Level 2 (moderate):
4 - 7 gr/gal (4-7°d)
–Level 3 (hard):
7 - 15 gr/gal (7 - 14 °d)
–Level 4 (very hard):
15 - 22 gr/gal (14 - 21 °d)
Setting the water hardness
^In the main menu, press the OK
button for two seconds.
SETTINGS
< WATER HARDNESS >
^Turn the rotary selector until WATER
HARDNESS appears in this display.
Confirm with OK.
^Turn the rotary selector until the
desired water hardness level
appears in the display.
Confirm with OK.
The setting is now saved.
First steps to use
13

The quality of the water used plays an
important part in the overall quality of
the coffee.
The water tank should be emptied
and filled with fresh, cold tap water.
Hot or warm water, or other liquids
could damage the coffee system.
Do not use mineral water. Mineral
water will cause lime scale deposits
to build up in the machine, possibly
damaging it.
^Open the lid on the left hand side of
the coffee system a. Pull the water
tank up and out using the handle b.
^Fill the water tank with fresh, cold tap
water to the "Max." mark.
Be sure the area under the water
tank is clean and free of
obstructions. If the water tank is not
seated correctly the drainage valve
will not be sealed. Clean if
necessary.
^Replace the water tank. Make sure
the tank fits correctly onto the notch
at the top of the housing.
^Close the lid.
Filling the water tank
14

Fill the coffee bean container with
roasted espresso or coffee beans.
Important: Only use roasted
espresso or coffee beans in the
container.
Anything else, including ground
coffee, will damage the grinder.
Important: Do not use coffee beans
that have been treated with sugar,
caramel or other substances. Do not
put drinks containing sugar in the
coffee bean container. Sugar will
damage the machine.
^Open the lid on the right of the coffee
system a. Remove the coffee bean
container lid b.
^Fill the container cwith roasted
coffee beans.
^Replace the bean container lid, close
the coffee system lid.
TIP Only add enough beans to last for
a few days. Contact with the air causes
the beans to loose their flavor.
Filling the coffee bean container
15

The On/Off -button (Standby) can be
used to turn the coffee system on or off,
if the main switch at the back of the
machine is turned on.
Turning on
When the On/Off -button is pressed,
the coffee system will heat up.
If the coffee system was used recently
and still has an operating temperature
higher than 140°F (60°C), rinsing will
not take place.
^Press the On/Off button -.
The following appears in the display:
HEATING-UP PHASE
If the automatic rinsing has been
turned on, the following will appear in
the display after the heat-up phase is
complete:
RINSING
Hot water will be dispensed from the
coffee spouts.
The main menu will then appear.
SELECT TYPE OF DRINK
Beverages can now be prepared.
Turning off
^Press the On/Off button -.
If the automatic rinsing function has
been turned on, the pipework will be
rinsed before the coffee system turns
itself off.
If you have switched the automatic
rinsing function off, the pipework
should be rinsed manually (see,
"Cleaning and care") before turning off
the machine.
Turning the machine On / Off
16

In order to allow the flavor of the coffee
to develop and be retained, the cups
should be pre-heated.
The smaller the volume of
coffee/espresso and the thicker the
cup, the more important it is to pre-heat
the cup.
^Turn the cappuccinatore dial to -.
^Place a cup under the
cappuccinatore.
^Turn the valve to the I symbol.
^When enough water has flowed into
the cup, turn the valve to the 0
symbol.
^Leave the cup for about one minute,
then pour the water away.
The cup is now pre-heated.
Pre-heating cups
17

When the /or .buttons are pressed,
the coffee system automatically grinds
the beans to brew the coffee.
^Place a cup under the coffee
dispensers.
^Press the button for the desired
beverage:
/for coffee, or
.for espresso.
The chosen beverage will now be
dispensed.
To ensure that any residues from the
factory testing process are removed
from the brewing system, please
discard the first two cups of coffee
when using the machine for the first
time.
Preparing two portions at one
time
Two portions of coffee or espresso can
be prepared at the same time. The
coffee system will make two portions
one right after the other.
^Place one cup under each of the
coffee dispensers.
^Press the button for the desired
beverage twice:
/for coffee, or
.for espresso.
Two portions of coffee/espresso will be
dispensed from into the cups.
TIP To prepare a double coffee or
espresso follow the same procedure
as listed above except place only one
cup under both dispensers.
Preparing coffee or espresso
18

Canceling preparation
The coffee/espresso preparation can
be canceled when STOP? appears in
this display. Any coffee beans which
have already been ground will be
directed into the waste container.
^Press the OK button.
The preparation will be canceled.
Adjusting the height of the
coffee dispensers
The coffee dispensers can be raised or
lowered to the height of your cup. If the
dispensers are closer the beverage will
not cool down as quickly and the crema
will have a better consistency.
^Pull or push the coffee dispenser up
or down as needed.
Preparing coffee or espresso
19

One portion at a time of coffee or
espresso can be using ground coffee.
This allows you to prepare a
decaffeinated coffee, if the bean
container is already filled with regular
coffee beans for example.
The coffee system will automatically
recognize that ground coffee has been
placed in the chute.
Use the scoop supplied with the
machine to ensure the correct
amount of ground coffee is used.
The machine will use all the ground
coffee in the chute, if too much is
added the brew unit will not be able
to process the coffee.
Adding ground coffee
^Open the lid on the right of the coffee
system a.
^Open the lid for the ground coffee
chute. Add one level scoop of
ground coffee.
^Close the lids.
The following message appears in this
display:
GROUND COFFEE
< YES B>
^To prepare the coffee/espresso using
ground coffee, confirm with OK.
To cancel preparation with ground
coffee, turn the rotary control until NO
appears in the display. Confirm with
OK.
The ground coffee will be directed into
the waste container.
Making coffee or espresso using ground coffee
20