Miele PW 5065 OS User manual

Operating and installation instructions
for washer-extractor
PW 5065 OS
To avoid the risk of accidents or
damage to the appliance it is
essential to read these instructions
before it is installed and used for the
first time. M.-Nr. 07 110 730
en-EX

Disposal of the packing
material
The transport and protective packing
has been selected from materials which
are environmentally friendly for disposal
and can normally be recycled.
Ensure that any plastic wrappings,
bags, etc. are disposed of safely and
kept out of the reach of babies and
young children. Danger of suffocation!
Rather than just throwing these
materials away, please ensure that they
are offered for recycling.
Disposal of your old machine
Electrical and electronic machines
often contain materials which if handled
or disposed of incorrectly, could be
potentially hazardous to human health
and to the environment. They are,
however, essential for the correct
functioning of your machine. Please do
not therefore dispose or it with your
household waste.
Please dispose of it at your local
community waste collection / recycling
centre and ensure that it presents no
danger to children while being stored
for disposal.
It should be unplugged or disconnected
from the mains electricity supply by a
competent person.
Energy saving tips
Energy and water consumption
–Water consumption and energy
usage are determined by the size of
the load.
To make the most out of your
machine load the maximum dry load
for the programme you are using.
– If smaller loads are washed using the
Cottons programmes, the automatic
load recognition system will reduce
the amount of water, time and energy
used.
– Use the Quick wash programme for
small loads.
Detergent
– Do not exceed the amounts of
detergent recommended by the
manufacturer on the packaging.
–Reduce the amount of detergent for
smaller loads.
When drying with a tumble dryer
Selecting the highest possible spin
speed for the wash programme will
save energy when drying in a tumble
dryer afterwards.
Caring for the environment
2

Caring for the environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Disposal of the packing material .......................................2
Disposal of your old machine .........................................2
Energy saving tips ..................................................2
Warning and Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Operating the washer-extractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Control panel .....................................................10
Displays .........................................................11
Before using for the first time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
How to wash correctly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Brief instructions ..................................................13
Spinning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Maximum final spin speed...........................................18
Rinse and interim spin ...........................................18
To omit the final spin (Rinse hold) ..................................18
To omit rinse and interim spin and the final spin .......................18
Delay start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Programme chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Programme sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Garment care label symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Changing the programme sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Cancelling a programme ............................................29
Altering a programme ..............................................29
Adding or removing laundry after a programme has started ................30
Contents
3

Detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Water softeners ...................................................32
Washing with several components ....................................32
External dispensing system .......................................32
Fabric conditioners or liquid starch ....................................33
Automatic dispensing of fabric conditioner or liquid starch to laundry at
the end of a programme ..........................................33
Adding fabric conditioner separately ................................33
Adding starch separately .........................................33
Colour run and dye removers / dyes ...................................33
Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Cleaning the water inlet filters ........................................36
Problem solving guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
What to do, if.....................................................37
The programme does not start .......................................37
Fault messages in the display ........................................38
General problems .................................................39
An unsatisfactory wash result ........................................40
The drum door cannot be opened by pressing the Door button..............41
Opening the drum door in the event of a blocked drain outlet and/or
power failure .....................................................42
After sales service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
PC / Optical interface...............................................45
Optional accessories ...............................................45
Installation and connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Front view........................................................46
Rear view ........................................................47
Installation on a raised plinth .........................................48
Washer-dryer stack ................................................48
Payment system...................................................48
Contents
4

Installation surface.................................................49
Installing the washer-extractor........................................49
Removing the transit struts ..........................................49
Re-fitting the transit struts ...........................................51
Levelling the machine ..............................................52
Plumbing ........................................................53
Connection to the cold water supply ................................53
Connection to the hot water supply .................................54
Connection to drainage .............................................55
Machines with a drain pump ......................................55
Dump valve version .............................................55
Electrical connection ...............................................56
Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Changing default settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Settings menu J. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Language J......................................................60
Suds cooling .....................................................60
Time of day ......................................................61
Display contrast ...................................................61
Display brightness .................................................61
Standby .........................................................62
Memory .........................................................62
Settings/Supervisor level menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Contents
5

This machine conforms to current
safety requirements. Inappropriate
use can, however, lead to personal
injury and damage to property.
To avoid the risk of accidents and
damage to the machine, please
read these instructions carefully
before using it for the first time. They
contain important information on its
safety, use and maintenance.
Keep these instructions in a safe
place and ensure that new users are
familiar with the content. Pass them
on to any future owner.
The PW 5065 OS is not approved for
the use in the United States.
Correct application
~Only use the machine to wash items
which are specified by the
manufacturer to be machine-washable
on the wash-care label, and textiles
composed of hand-washable wool or
wool blend fabrics as well as satin,
lace, silk and other hand-washable
garments. Any other applications may
be dangerous. The manufacturer
cannot be held liable for damage
resulting from incorrect or improper use
or operation.
~This machine must be used as
described in these operating
instructions and must be checked on a
regular basis to make sure it is
functioning correctly. Maintenance
must be carried out when necessary.
~This machine is not intended for use
by persons (including children) with
reduced physical, sensory or mental
capabilities, or lack of experience and
knowldege, unless they have been
given supervision or instruction
concerning its use by a person
responsible for their safety.
Safety with children
~Keep children away from the
machine at all times. It is not a toy! To
avoid the risk of injury do not allow
children to play on or near it or to play
with its controls. Supervise its use by
the elderly or infirm, and supervise
children whilst you are using it.
~Older children may only use the
machine if its operation has been
clearly explained to them and they are
able to use it safely, recognising the
dangers of misuse.
~For machines with a 'porthole' door,
remember that the porthole glass will
be hot when washing at very high
temperatures
Do not let children touch it.
Warning and Safety instructions
6

Technical safety
~Before setting up the machine,
check it for any externally visible
damage.
Do not install or use a damaged
machine.
~Before connecting the machine,
ensure that the connection data on the
data plate (voltage and connected
load) match the mains electricity
supply. If in any doubt, consult a
qualified electrician.
~The electrical safety of this machine
can only be guaranteed when
continuity is complete between the
machine and an effective earthing
system which complies with current
local and national safety regulations. It
is most important that this basic safety
requirement is present and regularly
tested, and where there is any doubt
the household wiring system should be
inspected by a qualified electrician.
The manufacturer cannot be held liable
for the consequences of an inadequate
earthing system (e.g. electric shock).
~Do not connect the machine to the
mains electricity supply by an extension
lead. Extension leads do not guarantee
the required safety of the machine (e.g.
danger of overheating).
~Unauthorised repairs could result in
unforeseen dangers for the user, for
which the manufacturer cannot accept
liability. Repairs should only be
undertaken by a Miele approved ser-
vice technician.
Ensure current is not supplied to the
machine until after maintenance or
repair work has been carried out.
~In the event of a fault or for cleaning
purposes, the machine is only
completely isolated from the electricity
supply when:
–it is switched off at the wall socket
and the plug is withdrawn, or
–it is switched off at the mains, or
–the mains fuse has been withdrawn,
or the screw-out fuse removed (in
countries where this is applicable).
~This machine must only be
connected to the on-site water supply
using a new hose kit. Old hoses must
not be re-used. Check the hose
regularly for signs of wear. Change in
good time to avoid the risk of leaks and
subsequent damage.
~Faulty components must only be
replaced by genuine Miele original
spare parts. Only when these parts are
fitted can the safety standards of the
machine be guaranteed.
~If the connection cable is faulty it
must only be replaced by a Miele
approved service technician to protect
the user from danger.
~In countries where there are areas
which may be subject to infestation by
cockroaches or other vermin, pay
particular attention to keeping the
machine and its surroundings in a
clean condition at all times. Any
damage caused by cockroaches or
other vermin will not be covered by the
machine guarantee.
Warning and Safety instructions
7

~If this machine is being used in a
commercial environment please ensure
that all relevant health and safety
regulations are obeyed.
~This machine may only be used in
mobile installations such as ships if a
risk assessment of the installation has
been carried out by a suitably qualified
engineer.
Correct application
~Do not install your machine in rooms
where temperatures below freezing
may occur. Frozen hoses may burst or
split. The reliability of the electronic
control unit may be impaired at
temperatures below freezing point.
~Before using the machine for the
first time, check that the transit bars at
the rear of the machine have been
removed (see section on "Installation").
During spinning, a transit bar which is
still in place may result in damage to
both the machine and adjacent
furniture or appliances.
~Turn off the stopcock if the machine
is to be left for any length of time (e.g.
holiday), especially if there is no floor
drain (gully) in the immediate vicinity.
~Flooding danger.
If hooking the drain hose into a wash
basin, check that the water can drain
off quickly enough to prevent the sink
from overflowing. Make sure the drain
hose is secure, so that the force of the
water flowing out of the hose does not
dislodge it.
~Take care to ensure that foreign
objects (e.g. nails, pins, coins, paper
clips) do not find their way into the
machine with the laundry. These may
damage components of the machine
(e.g. suds container, drum), which in
turn can result in damage to the
laundry.
~If the correct amount of detergent is
dispensed, the machine should not
need to be descaled. If, however, you
do wish to descale the machine only
use proprietary non-corrosive descaling
agents and strictly observe the
instructions on the packaging. A
special descaling agent is available to
order from your Miele Dealer or the
Miele Spare Parts Department.
Warning and Safety instructions
8

~Textiles which have been
pre-treated in solvent based cleaning
agents must be thoroughly rinsed in
clean water before being washed in the
machine.
~Never use solvent based cleaning
agents in this machine, as this may
result in damage to component parts
and create toxic fumes. Such agents
also pose a fire and explosion hazard.
~Only use dyes specified by the
manufacturer as being suitable for use
in a washing machine. Always observe
the manufacturer's instructions
carefully.
~Colour run and dye removers
contain sulphur compounds which can
cause damage such as corrosion. Do
not use these products in this machine.
~Avoid contact of stainless steel
surfaces (front, lid, casing) with liquid
cleaning and disinfecting agents which
contain chlorine or sodium
hypochlorite. These agents can have a
corrosive effect on stainless steel.
Aggressive vapours containing chlorine
bleach can also be corrosive. Do not
store open containers of these agents
near the machine.
Accessories
~Accessory parts may only be fitted
when expressly approved by Miele. If
other parts are used, guarantee,
performance and product liability
claims will be invalidated.
Miele cannot be held liable for
damage caused by non-compliance
with these Warning and Safety
instructions.
Warning and Safety instructions
9

Control panel
aStart button
Starts the selected programme.
bDisplay with –, OK, and + buttons
See the following pages for more
information.
cmbutton
For selecting delay start.
dPC / Optical interface
This is used by service technicians
to run diagnostic checks on your
machine and can also be used to
update programming data in the
future.
ePre-wash button with indicator light
fProgramme selector
For selecting a programme. The
programme selector can be turned
clockwise or anti-clockwise.
gDoor button
Opens the machine door.
Operating the washer-extractor
10

Displays
– / + buttons
For altering the values highlighted in
the display:
–decreases the value or moves the
highlighting upwards
+increases the value or moves the
highlighting downwards.
OK button
For confirming the value selected and
choosing the next value.
The following are selected via the
display:
–special programmes
–final spin speed
–the temperatures for some
programmes
–delay start
The display also shows the duration of
the programmes and the current time of
day.
The Settings Jmenu is also operated
via the display.
Operating the washer-extractor
11

Before using the machine for the first
time ensure that it is correctly
installed and connected. See
"Installation and connection". Also
check that the drain filter is securely
tightened to prevent the risk of water
leaks during use.
For safety reasons spinning is not
possible until the machine has been
prepared for using for the first time. To
activate the spinning function you must
run a wash programme without laundry
and without detergent.
If the washing machine is being
switched on for the first time, the
welcome screen will appear.
Miele Professional Welcome
The welcome screen will not appear
again after the first programme has
been completed.
Reminder to remove transport struts
To avoid the risk of damage, the
transport struts must be removed
before the machine is used for the
first time. See "Installation and
connection" for instructions on how
to do this.
^After removing the transport struts (if
this has not already been done by
your fitter) press the OK button.
The display for setting the time of day
will appear.
Setting the time of day
12:00
Set the time of day
^Set the hour with the –and +buttons,
and confirm your setting by pressing
the OK button. Then set the minutes.
After you have confirmed the minute
setting, the main menu will appear in
the display.
Running your first programme
^Your machine is now ready for the
first programme to be run.
^Turn the programme selector to the
Cottons 60°C position.
^Open the stopcocks.
^Press the Start button.
When this programme has finished,
your machine is ready for using for the
first time.
Before using for the first time
12

Brief instructions
The headings numbered A,B,C,...
show the operating sequence and can
be used as brief instructions.
ASort the laundry
^Empty all pockets.
,Foreign objects (e.g. nails,
coins, paper clips, etc.) can cause
damage to garments and
components in the machine.
Removing marks
^Badly soiled areas, stains etc. should
be removed as soon as possible,
preferably whilst still fresh. Spillages
should be carefully dabbed off using
a soft colourfast cloth. Do not rub!
Badly soiled areas can be pre-treated
with liquid detergent, stain removers
etc. first, following the manufacturer's
instructions. With particularly stubborn
stains ask your dry cleaner for advice.
,Do not use solvent-based
cleaning agents in this machine.
^Sort the laundry by colour and by
care label. Most garments have a
textile care label in the collar or side
seam.
Dark textiles often contain excess dye
and should be washed separately
several times before being included in
a mixed load. Always wash whites and
coloureds separately.
–Curtains: Remove lead weights first
or place in a laundry bag.
– Underwiring and collar stiffeners:
Any loose wiring in bras, shirt collar
stiffeners, etc. should be removed or
sewn in.
– Knitted garments, trousers and
jeans, T-shirts and sweat shirts: Turn
inside out, if recommended by the
manufacturer.
–Close any zips, fasten hooks and
eyes etc before washing.
–Fasten duvet covers etc. to prevent
small items from being rolled up
inside them.
Do not wash any items in this machine
which are specified by the
manufacturer as not washable on the
care label (hsymbol).
How to wash correctly
13

BLoad the drum
^Press the Door button and open the
drum door.
The interior drum lighting will come on.
^Unfold the laundry and load loosely
in the drum. Mixing both large and
small items gives better wash results
and also helps distribute the load
evenly during spinning.
The most efficient use of energy and
water is achieved when a full load is
washed. However, do not overload as
this causes creases and reduces
cleaning efficiency.
^Shut the door with a gentle swing.
Make sure that no garments are
caught between the drum door and
seal.
How to wash correctly
14

CSelect a programme
^The wash programmes and
temperatures are selected with the
programme selector.
The programme selected will appear in
the display.
Cottons
The display will then switch to show the
menu for the programme selected.
60°C 1400 rpm
Duration: 0:47 h
^You can then alter the spin speed
which is shown highlighted with the –
or +buttons. Confirm your selection
by pressing the OK button. For some
programmes you can also alter the
temperature with –or +.
When you turn the programme selector
to Special programmes, these will
appear in the display.
CQuick wash
EShirts
Starch H
^Use the –or +button to highlight the
programme you wish to select and
confirm your selection by pressing
the OK button.
The display will switch to show the
menu for the programme selected.
Shirts
40°C 600 rpm
Duration: 0:37 h
^You can then alter the temperature
which is shown highlighted with the –
or +buttons. Press the OK button to
confirm the temperature. The spin
speed will then be highlighted and
you can change and confirm this in
the same way you did the
temperature.
Pre-wash
^Select the Pre-wash additional option
for laundry with large amounts of dirt,
e.g. dust, sand.
Pre-wash is not available for using
with every programme.
Delay start
Select Delay start, if required (see
"Delay start").
How to wash correctly
15

DAdd detergent
Take the level of soiling and water
hardness into account. It is important to
dispense the correct amount, because
too little detergent results in:
–Laundry not getting properly clean
and with time it may become grey
and hard to the touch.
–Greasy particles clinging to the
laundry.
–Limescale deposits on the heater
elements.
too much detergent results in:
– Excessive foam which causes a low
level of agitation and poor wash,
rinse and spin results.
– A burden to the environment.
See "Detergent" for further information.
^Pull out the detergent drawer and
add detergent to the compartments
as follows:
i= Detergent for the pre-wash
(1/4of the total amount
recommended).
This compartment is also used
for starch formulations when
starching separately.
j= Detergent for the main wash
§= Fabric conditioner or
liquid starch
^Close the detergent drawer.
How to wash correctly
16

Payment system
If your machine has a payment system,
the amount of credit required will
appear in the display.
Credit will be lost if the door is
opened or the programme cancelled
after it has started.
EStart the programme
The indicator light for the Start button
will flash as soon as a programme can
be started.
^Press the Start button.
^The indicator light for the Start button
will now light up constantly.
The drum lighting switches off once the
programme has started.
If delay start has not been selected, the
estimated programme duration will
appear in the display. This will count
down in one minute steps. During the
first 10 minutes the machine measures
how much water is being absorbed by
the laundry. The programme duration
may be shorter depending on this
absorbency rate.
The programme sequence is also
shown in the display. The
washer-extractor shows you when each
section of the programme is reached.
FRemove the laundry
Only remove laundry from the
machine once the drum has
stopped turning. Reaching into a
moving drum is extremely
dangerous and could result in injury.
If laundry is not removed immediately
the programme has finished, the
anti-crease phase will begin and the
drum will turn at intervals to help
prevent creasing.
Anti-crease will flash alternately with
Finish in the display to indicate that the
programme has finished.
^Press the Door button to open the
drum door and remove the laundry.
Check that all items have been
removed from the drum. Items left in
the drum could discolour other items
in the next wash or become
discoloured themselves.
^Check the folds in the door seal for
any small articles, e.g. buttons which
might be lodged there.
^Turn the programme selector to
Finish.
^Close the drum door. Otherwise there
is the danger of objects being placed
inadvertently in the drum. If these
remained unnoticed and were
washed in the next load, they could
damage the laundry.
How to wash correctly
17

Maximum final spin speed
Programme rpm
Cottons 1400
Minimum iron 1000
Delicates 600
Towelling 1400
Table linen 1200
Bed linen 1200
Curtains 400
Denim 900
Dark garments 1200
Woollens 1200
Quick wash 1200
Shirts 600
Starch 1200
Pillows 1400
Outerwear 900
Proofing 800
Separate rinse 1200
Drain/Spin 1400
Intensive wash* 1400
Flour* 1400
Flour +* 1400
Grease and fat* 1400
Grease and fat +* 1400
Towels short* 1400
Towels +* 1400
Capes* 600
Chem. Therm. Dis. 20min* 1400
* = These programmes can be selected from the
Settings/Supervisor level menu, if this has been
activated by a Miele service technician or
authorised dealer.
You can reduce the final spin speed.
However, you cannot select a final spin
speed higher than that shown in the
chart above.
Rinse and interim spin
There is a spin after the main wash and
between the rinses. A reduction in the
final spin speed will also reduce the
interim spin speed.
To omit the final spin (Rinse hold)
^Select the Rinse hold setting. The
laundry will not be spun and will
remain suspended in the final rinse
water. This reduces creasing if the
laundry is not going to be removed
from the drum immediately after the
end of the programme.
– To start the final spin:
Use the +button to select the spin
speed you want. The final spin will
start immediately.
– To end the programme:
Press the –or the Door button. The
water will drain away. Press the Door
button again to open the door.
To omit rinse and interim spin and
the final spin
^Select the Without spin setting. The
laundry is not spun after the final
rinse. The water will drain away and
the machine will go straight into the
anti-crease stage.
Spinning
18

You cannot use the delay start
function if your machine is fitted with
a payment system.
With delay start you can choose when
you want the programme to end. The
start of a programme can be delayed
from 30 minutes up to a maximum of 24
hours, allowing you to make use of
night-time economy electricity rates, for
example.
The current time of day needs to
have been set for delay start to work
correctly.
To select delay start
^Select the programme you want and
then press the mbutton.
7:51
Start: 7:51
Finish: 9:19
The display shows the current time of
day and the time the programme is due
to end.
^Use the +button to select the time
you want the programme to end at.
7:51
Start: 10:32
Finish: 12:00
The first press on the button will adjust
the programme end time to the next full
or half hour. Each subsequent press on
the button will delay the programme
end time by 30 minutes.
Use the –button to shorten the time if
you have chosen too long a time.
^Confirm the programme end time by
pressing the OK button.
To begin delay start
^Press the Start button.
60°C 1200 rpm
Start in: 2:41 h
The display will show when the
programme will be started in hours and
minutes.
To alter delay start
^Press the mbutton.
^Use the +and -buttons to alter the
time you want the programme to end
at.
^Press the OK button to confirm.
To cancel delay start
^Press the mbutton.
^Use the -button to bring the end time
of the programme forward until it is
the same as the current time of day.
^Press the OK button to confirm.
The programme will now start immedi-
ately.
The actual load size can only be
determined accurately by the
machine once the programme has
started. The programme end time
may, therefore, be a bit earlier than
first indicated.
Delay start
19

Cottons 30°C to 95°C 9876
Fabric type Cottons, linens or cotton mix fabrics.
Notes –Only use Cottons 95°C for very heavily soiled laundry.
–For dark coloured fabrics use a detergent for coloured fabrics, or
liquid detergent.
Detergent Powder detergent, detergent for coloured fabrics, liquid detergent,
tablet detergent and liquid tab detergent.
Max. load 6.5 kg
Minimum iron 30°C to 60°C 876421
Fabric type Synthetics, mixed fibres and easy care cottons.
Detergent Powder detergent, detergent for coloured fabrics, liquid detergent,
detergent for delicates, tablet detergent and liquid tab detergent.
Max. load 3.5 kg
Delicates cold to 40°C 12
Fabric type For delicate garments made of synthetic fibres, mixed fibres, rayon
and easy care cottons.
Note – Use the woollens programme for any textiles which contain wool.
Detergent Liquid detergent for delicates.
Max. load 2.5 kg
Towelling 60°C to 40°C
Note For dark coloured fabrics use a detergent for coloured fabrics.
Detergent Powder detergent, detergent for coloured fabrics, liquid detergent,
tablet detergent and liquid tab detergent.
Max. load 5.5 kg
Table linen 75°C to 60°C
Item Cotton, linen and mixed fibre table linen, such as tablecloths and
napkins.
Note Select Pre-wash for stubborn soiling. Use a detergent containing
enzymes for the pre-wash.
Detergent Powder detergent, detergent for coloured fabrics, liquid detergent,
tablet detergent and liquid tab detergent.
Max. load 3.5 kg
Programme chart
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