Miele W 970 User manual

Operating instructions
for Washing machine
W 970
It is essential to read these
operating instructions before Q\
installing or using the machine, to
avoid the risk of accident, or damage
to the machine. M.-Nr. 04 947 080

Caring for our environment
Disposal of the packing
material
The transport and protective packing
has been selected from materials
which are environmentally friendly for
disposal and can normally be recycled.
Rather than just throwing these
materials away, please ensure they are
offered for recycling.
Disposal of your old appliance
Old appliances contain materials which
can be recycled. Please contact your
dealer, your local waste collection
centre or scrap merchant about poten-
tial recycling schemes. Ensure that the
appliance presents no danger to child-
ren while being stored for disposal. See
the appropriate advice in the “Warning
and safety instructions”.
Caring for our environment
2

Contents
Caring for our environment
Disposal of the packing
material. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Disposal of your old appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Guide to the machine
General view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Warning and safety instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Washing environmentally and economically . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Before using for the first time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
How to wash correctly
Brief guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Before washing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
To start a programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
After washing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Adding or removing washing after programme start . . . . . . . . . . . . . . . . . . . . . . . 17
Programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
. . . interruption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
. . . alteration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
. . . Skipping a programme stage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Adding detergent
It is important to dispense the correct amount, because . . . . . . . . . . . . . . . . . . . 19
Adding detergent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Water softeners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Fabric conditioners, texturisers, liquid starch . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Automatic fabric conditioners, texturisers, or liquid starch . . . . . . . . . . . . . . . 21
Separate fabric conditioner or texturiser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Starching separately . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Contents
3

Programmes
Programme selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Care symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Additional options
Soak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Pre-wash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Short. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Water plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Spin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
"Without final spin". . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
"Rinse hold" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Electronic programme locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Programmable functions
A= Maximum water level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
B= Water plus system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
C= Activating the icompartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
D= Soak time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
E= Gentle action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
F= Top-up rinse for Cottons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
G= Memory function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Programming and storing in memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
1. Selecting programming mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
2. Selecting a programmable function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3. To activate or deactivate a programmable function. . . . . . . . . . . . . . . . . . . 33
4. Storing the programmable function in memory . . . . . . . . . . . . . . . . . . . . . . 33
Cleaning and care
Cleaning the washing machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Extra cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Cleaning the detergent dispenser drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Cleaning the fluff (drain) filter and pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
To clean the water inlet filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
To clean the filter in the union in the open end of the inlet hose: . . . . . . . . . . . 38
To clean the filter in the water inlet valve: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Contents
4

Problem solving guide
What to do, if . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Opening the drum door in the event of a power failure . . . . . . . . . . . . . . . . . . . . . 43
After sales service
Customer contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Future updates (PC). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Installation
Installation surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Removing the transit fitting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Levelling the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Screwing out and adjusting the feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Building under . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Washer and Dryer stack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Connection to water supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Connection to the drainage system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Electrical connection U.K. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Consumption data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Contents
5

Guide to the machine
General view
1 Electric supply cable
2 Inlet hose (able to withstand press-
ures of at least 70 bar)
3 Flexible drain hose (with detachable
swivel elbow)
4 Detergent dispenser drawer
5 Facia panel with controls
6 Door
7 Access panel for drain pump, drain
filter and emergency door release
8 Four height adjustable feet
Guide to the machine
6

Control panel
b“I-ON / 0-OFF” button
To switch the machine ON or OFF or
to interrupt a programme.
c“Door” button
opens the machine door.
d“START” button
starts the wash programme.
eButton for additional functions
Indicator light on = selected
Indicator light off = not selected
f“Spin” button
for Spin speed, Rinse hold and With-
out final spin.
gIndicator light
shows the selected spin speed.
hProgramme selector
Can be turned clockwise and anti-
clockwise.
The ring display goes out in the
following circumstances:
– if a few minutes after the final spin no
programme selection or programme
start has been selected.
– a few minutes after the programme
has ended.
iProgramme sequence indicator
lights
jCheck lights
Guide to the machine
7

Warning and safety instructions
Read the operating instructions be-
fore using this machine for the first
time. They contain important infor-
mation about the safety, use and
maintenance of the machine. This
way you will avoid the risk of acci-
dents and damage to the machine.
Keep these operating instructions in
a safe place and ensure that new
users are familiar with the content.
Pass them on to any future owner of
the machine.
Correct usage
Only use the washing machine to
wash items which are specified by
the manufacturer to be machine-wash-
able on the wash-care label, and tex-
tiles composed of hand-washable wool
or wool blend fabrics as well as satin,
lace, silk and other hand-washable gar-
ments.
Any other applications may be dan-
gerous. The manufacturer is not liable
for damage resulting from improper
use or operation.
This appliance should not be oper-
ated by children. Supervise its use
by the elderly or infirm.
Technical safety
Before setting up the machine,
check it for any externally visible
damage. Do not install and use a dam-
aged machine.
Before connecting the machine,
ensure that the connection data on
the data plate (fusing, voltage and fre-
quency) match the mains electricity
supply. If in any doubt, consult a quali-
fied electrician.
The electrical safety of this ap-
pliance can only be guaranteed
when continuity is complete between
the machine and an effective earthing
system which complies with local and
national regulations. It is most import-
ant that this basic safety requirement is
regularly tested by a qualified electri-
cian.
The manufacturer cannot be held re-
sponsible for the consequences of an
inadequate earthing system (e.g. elec-
tric shock).
Do not connect the appliance to
the mains electricity supply by an
extension lead. Extension leads do not
guarantee the required safety of the
appliance (e.g. danger of overheating).
The machine is built in accordance
with current safety requirements.
Unauthorised repairs could result in un-
foreseen dangers for the user, for
which the manufacturer cannot accept
responsibility. Repairs should only be
undertaken by a Miele approved
engineer.
Ensure current is not supplied to the ap-
pliance while maintenance or repair
work is being carried out.
The machine is only completely iso-
lated from the electricity supply
when:
– it is switched off at the wall socket
and the plug is withdrawn, or
– it is switched off at the mains, or
– the mains fuse is withdrawn.
Warning and safety instructions
8

The best materials are used in the
manufacture of this machine, and
every care is taken to check all parts.
However, with time, deterioration of
parts can occur, especially with such
components as hoses, giving rise to
leaks. Check the hose regularly for
signs of wear, and change in good
time, to avoid leaks and subsequent
damage.
Faulty components must only be
exchanged for Miele original spare
parts. Only when these parts are fitted
can the safety standards of the ma-
chine be guaranteed.
Use
Do not install your washing ma-
chine in rooms where tempera-
tures below freezing may occur. Frozen
hoses may burst under pressure. The
reliability of the electronic control sys-
tem may be impaired at temperatures
below freezing point.
In countries where there are areas
which may be subject to infesta-
tion by cockroaches or other vermin,
pay particular attention to keeping the
appliance and its surroundings in a
clean condition at all times. Any dam-
age which may be caused by cock-
roaches or other vermin will not be
covered by the appliance guarantee.
Before using the machine for the
first time, check that the transit fit-
ting at the rear of the machine has
been removed (see section on "Installa-
tion"). During spinning, a transit fitting
which is still in place may result in dam-
age to both the machine and adjacent
furniture or appliances.
Turn off the stopcock if the ma-
chine is to be left for any length of
time (e.g. holiday), especially if there is
no floor drain (gully) in the immediate vi-
cinity.
Flooding danger.
If hooking the drain hose into a
wash basin, check that the water can
drain off quickly enough to prevent the
sink from overflowing.
Make sure the drain hose is secure, so
that the force of the water flowing out of
the hose does not dislodge it. Other-
wise this will result in flooding.
Take care to ensure that foreign
objects (e.g. nails, needles, coins,
paper clips, etc.) do not find their way
into the machine with the washing (e.g.
in pockets). Foreign objects can dam-
age components of the machine, which
in turn can result in damage to the
washing.
Warning and safety instructions
9

If the correct amount of detergent
is dispensed, the machine should
not need to be descaled. If, however,
you do wish to descale the machine
only use proprietary non-corrosive de-
scaling agents and strictly observe the
instructions. Consult the Miele Cus-
tomer Service Department.
Textiles which have been pre-
treated in solvent based cleaning
agents must be thoroughly rinsed in
clean water before being washed in the
machine.
Never use solvent based cleaning
agents in this machine, as this may
result in damage to component parts
and create toxic fumes. Such deter-
gents also pose a fire and explosion ha-
zard.
Only use dyes specified by the
manufacturer as being suitable for
use in a washing machine. Always ob-
serve the manufacturer’s instructions
carefully.
Dye removers may contain sulphur
compounds which cause damage
such as corrosion. Do not use dye
removers in this machine.
For machines with a ’porthole’
door, remember that the porthole
glass will be hot when washing at very
high temperatures. Do not let children
touch it.
Always make sure the drum is sta-
tionary before reaching in to
remove washing. Reaching into a mov-
ing drum is extremely dangerous.
Accessories
Accessory parts may only be fitted
when expressly approved by
Miele. If other parts are used, guaran-
tee, performance and product liability
claims may be invalidated.
Disposal of your old machine
Before discarding an old machine
unplug it. Render the plug useless.
Cut off the cable directly behind the ap-
pliance to prevent misuse.
Warning and safety instructions
10

Washing environmentally and economically
– Water consumption and energy
usage are determined by the size of
the load. Load to the maximum rec-
ommended for the programme se-
lected.
– The washing times can vary con-
siderably due to the automatic load
adjustment feature. Depending on
the amount of the load, the main
wash may be shortened and one
rinse omitted.
– Use the Mixed Wash poly/cottons
programme or the Quick Wash pro-
gramme for smaller amounts of
laundry.
– To save energy wash normally and
lightly soiled laundry at lower tem-
peratures. The 95°C Cottons pro-
gramme is probably only needed in
exceptional circumstances, e.g. for
oil based stains or where a very hot
wash is required.
– A main wash (programme without
pre-wash) is sufficient to clean nor-
mally soiled laundry.
– By using the additional option “Soak”
you can select a lower temperature
in the main wash.
– Use the additional option "Soak" in-
stead of “Pre-wash" with heavily
soiled laundry.
If “Soak” is followed immediately by
a main wash the same suds are
used.
– Use the "Short" wash option for nor-
mally or very lightly soiled laundry.
– Do not exceed the amounts of deter-
gent which may be recommended
by the manufacturer on the packa-
ging.
– Reduce the amounts of detergent
with smaller loads, (e.g. with a half
load, approx. one third less deter-
gent).
– Select the highest suitable spin
speed in the wash programme when
tumble drying afterwards.
Washing environmentally and economically
11

Before using for the first time
Before using the machine for the
first time ensure that it is correctly in-
stalled and connected. See the rele-
vant section under "Installation".
Also check that the fluff filter is
securely tightened. Otherwise there
is a risk of water leakage during use.
For safety reasons spinning is not
possible until the machine has been
prepared for using for the first time. To
activate the spinning function you must
run a wash programme without any
laundry).
This also activates the ball valve. The
ball valve prevents detergent escaping
from the suds container into the sump
during a wash programme, thus mak-
ing maximum use of the detergent.
The wash programme must be run with-
out detergent.
Using detergent could result in an ex-
cessive build-up of foam.
Turn on the stopcock.
Press the "I-ON/0-OFF" button in.
Turn the programme selector to
"COTTONS 40°C".
Press the "START" button.
When this programme has finished
your washing machine is ready for
using for the first time.
Before using for the first time
12

How to wash correctly
Brief guide
The headings numbered (1,2,3,...)
show the operating sequence and can
be used as a brief guide.
Before washing
1Prepare the wash load.
Empty all pockets.
Foreign objects (e.g. nails, coins,
paper clips, etc.) can cause dam-
age to textiles and components in
the machine.
Sort the laundry
Most garments have a textile care label
in the collar or side seam. Sort the
washing by care label symbols. (See
“Programmes - Care symbols”for their
explanation).
Dark textiles often contain excess dye
and should be washed separately sev-
eral times before being included in a
mixed load.
Delicate textiles should be washed sep-
arately in a delicates programme (use
a washing bag where appropriate).
Do not wash any items in this machine
which are specified by the manufac-
turer as non-machine washable on
the care label. (hsymbol)
Pre-treat the laundry
Badly soiled areas, e.g. collars and
cuffs, and water soluble stains can be
pre-treated with bar soap, liquid deter-
gent or detergent mixed into a solution
or paste.
With particularly stubborn stains ask
your dry cleaner for advice. Do not
used solvent-based cleaning agents in
this machine.
–Curtains:
Remove lead weights and strips or
place in a laundry bag.
–Underwiring and collar stiffeners:
Any loose wiring in bras, shirt collar
stiffeners, etc. should be removed or
sewn in.
–Knitted garments, trousers and
jeans, T-shirts and sweat shirts:
Turn inside out, if recommended by
the manufacturer.
How to wash correctly
13

2Press the “Door”button.
3Load the drum.
Unfold washing and load loosely in the
drum. To achieve best results it is ad-
visable to make up mixed loads consist-
ing of both large and small items. This
improves the washing effect and helps
distribute the load evenly to keep the
machine stable and reduce the noise
level during spinning.
Overloading reduces the wash result
and causes more creasing.
Maximum load weights are noted
below:
COTTONS . . . . . . . . . . . . . . . . . 5.0 kg
MINIMUM IRON . . . . . . . . . . . . . 2.5 kg
DELICATES/SYNTHETICS . . . . . 1.0 kg
WOOLLENS /. . . . . . . . . . . . . 1.0 kg
QUICK WASH . . . . . . . . . . . . . . 2.5 kg
MIXED WASH (Poly/Cottons) . . . 3.0 kg
4Shut the door with a light swing
but do not slam it. Do not push on
the door to shut it.
Make sure that there is no obstruction
between the drum door and seal.
5Open the stopcock.
6Add detergent.
See section on “detergent”for details.
To start a programme
7Press in the “I-ON/0-OFF”button.
–The programme selector should be
pointing to Finish, the indicator light
"Anti crease/Finish" is lit up in the
sequence display.
8Turn the programme selector
to the programme required
See section “Programmes, Programme
survey”.
How to wash correctly
14

9Select any additional
option required.
Press the relevant button.
Indicator light on = selected
Indicator light off = not selected
An additional option that has been se-
lected can be de-selected by pressing
the button.
0Select a spin speed
Press the “Spin”button enough
times until the indicator light for the
required end spin speed lights up.
In some programmes the maximum
spin speed is limited. The machine will
not allow a higher spin speed to be se-
lected. (see section on "Programmes").
Memory-Function
If the last time a programme was run
an additional option or different spin
speed was selected, the machine
will have stored this information in its
memory.
The next time that programme is se-
lected the machine offers the additional
option and / or spin speed already
stored in memory.
!Press the "Start" button.
The programme now starts.
How to wash correctly
15

After washing
§Press the “Door”button.
~Press and release the “I-On/0-Off”
button.
Remove the washing.
Only remove washing from the ma-
chine once the drum has stopped
turning, otherwise you may seriously
injure yourself.
%Check the folds in the door seal
for any small articles e.g. buttons
which might be lodged there.
&Close the stopcock.
/Close the drum door.
Otherwise there is a danger of objects
being placed inadvertently in the drum.
If these remained unnoticed and were
washed in the next load, they could
damage the washing.
How to wash correctly
16

Adding or removing washing
after programme start
Washing can be added or removed
after the programme has already
started, when using the following pro-
grammes.
–COTTONS
–MINIMUM IRON
–WOOLLENS /
–QUICK WASH
–Starch
–MIXED WASH
Press the“Door”button and hold it
until the door springs open.
Add or remove items
Shut the door.
The programme will automatically con-
tinue.
–Apart from some exceptional cases
the door can be opened during all
sections of COTTONS, WOOL-
LENS, QUICK WASH, Starch and
MIXED WASH - Poly/Cottons (high
cotton percentage) programmes.
–With MINIMUM IRON and
MIXED WASH - Poly/Cottons (high
polyester percentage) the door can
be opened during the main wash
with some exceptions.
General exceptions:
The door cannot be opened when:
–the suds temperature is above 55°C.
–the additional option “Water plus”
has been selected,
–programme locking is switched on,
–the programme has reached the
“Final spin" stage.
How to wash correctly
17

Programme . . .
. . . interruption
Press the “I-ON/0-OFF”button.
To continue with the same pro-
gramme press the“I-ON/0-OFF”but-
ton again.
. . . alteration
The machine will accept the following
changes after the "Start" button has
been pressed.
–selection of a different temperature,
extra selection or de-selection of the
“Water plus”, and “Quick wash”op-
tions can be carried out up to 6
minutes after start.
–the spin speed for final spin can be
changed within the limits for the pro-
gramme.
After start it is no longer possible to se-
lect a different programme.
If a different programme or 6 minutes
after start another temperature is se-
lected, the indicator light "Anti-
crease/Finish" flashes. This does not af-
fect the programme sequence. The
indicator light goes out when the pro-
gramme selector is set back to the pro-
gramme or temperature previously
chosen.
To select a different programme pro-
ceed as follows:
With the “I-On/0-Off”button switch
off the appliance.
Turn the programme selector to "Fin-
ish".
Switch the machine on with the
“I-On/0-Off”button.
Select a new programme.
Press the “START”button.
. . . Skipping a programme stage
Turn the programme selector to “Fin-
ish”.
As soon as the programme sequence
light starts flashing for the stage at
which the programme should continue:
Turn the programme selector switch
to the appropriate programme within
4 seconds.
When programme locking has been
activated the programme cannot be
changed or a programme stage left
out.
How to wash correctly
18

Adding detergent
All modern detergents produced for
automatic washing machines are suit-
able, including liquid, compact (con-
centrated), tablets and special applica-
tion detergents. Use dispensing aids,
e.g. balls, if these are supplied with the
detergent.
Woollens and knitwear containing wool
mixtures and hand-washable garments
should be washed using a detergent
specifically designed for washing wool-
lens.
Silk should be washed using a liquid
detergent specifically designed for
washing woollens. Do not use biologi-
cal detergents on silk as the enzymes
will eat the silk!
Add detergent according to the
amount recommended on the packa-
ging. The right amount to dispense will
depend on the following:
–The quantity of laundry.
–The soiling level of the laundry.
Lightly soiled
No visible dirt or stains. Possibly
slight body odour.
Normally soiled
Visibly dirty and/or just a few slight
stains.
Heavily soiled
Stains and soiling clearly visible.
–The water hardness level
Check with your local water supplier if
you do not know the water hardness
level.
Water Hardness
Hardness
range
Type of
water
(hardness)
Hardness
level in
mmol / l
°dH
German
I soft 0 - 1.3 0 - 7
II medium 1.3 - 2.5 7 - 14
III hard 2.5 - 3.8 14 - 21
IV very hard over 3.8 over 21
It is important to dispense the
correct amount, because . . .
. . . too little has the following results:
–Laundry will not be properly clean
and will in time become grey and
hard to the touch.
–Greasy particles cling to the laundry.
–Lime deposits on the heater ele-
ments.
. . . too much results in the following:
–Excessive foam.
–Low level of agitation.
–Poor washing, rinsing and spinning
results.
–High water consumption (an addi-
tional rinse cycle will automatically
switch in).
–Burdening the environment.
Adding detergent
19

Adding detergent
i= Compartment soak/pre-wash
j= Compartment main wash
p= Compartment fabric conditioner
Water is taken in through compartment
iin the pre-wash.
Water is taken in through compartment
jin the main wash. If the capacity of
compartment jis insufficient for the
amount of detergent needed for a
COTTONS programme (e.g. in very
hard water areas), the machine can be
programmed so that water and deter-
gent can also be taken into the main
wash through compartment i, see
“Programmable functions”, “Activating
compartment i”.
Water softeners
A water softener can be used to cut
down on the use of detergents in water
hardness ranges II-IV. Dispense ac-
cording to the amount specified on the
packaging. First add detergent and
then the water softener.
Use a quantity of detergent as for soft
water.
If you wash using several components
(e.g. special application detergents),
we recommend always dispensing the
agents into compartment jin the fol-
lowing order:
1. Detergent
2. Water softener
3. Stain salts
This way the agents are distributed
more efficiently.
Fabric conditioners, tex-
turisers, liquid starch
Fabric conditioners make garments
soft and fluffy to handle and help pre-
vent static cling when tumble drying.
Texturisers are synthetic starch formula-
tions and give body to items e.g. shirts,
tablecloths and bed linen.
Starch gives body to items of washing.
Dispense according to the amount
specified on the packaging.
Adding detergent
20