Miele SUPERTRONIC User manual

Operating instructions
for Washing machine
SUPERTRONIC
To avoid the risk of accidents
or damage to the machine,
it is essential to read these
instructions before it is installed
and used for the first time. M.-Nr. 09 579 310
en - AU, NZ

Caring for the environment..........................................6
Warning and Safety instructions .....................................7
Operating the washing machine.....................................14
Control panel .....................................................14
Selector sensors ..................................................15
Programme packages ..............................................16
Layout of the menu structure in the main menu ..........................17
Miele{home .....................................................19
Before using for the first time.......................................20
Calibrating the load sensor to zero ..................................23
Automatic dispensing .............................................24
Setting type of detergent ............................................25
Washing environmentally and economically ..........................27
1. Preparing the laundry ...........................................28
2. Select a programme.............................................29
Select a temperature / spin speed ..................................29
Selecting Extras ................................................30
Stains ........................................................30
Start at/Finish at ................................................31
Safety lock ....................................................32
3. Load the laundry ...............................................33
Load/Detergent.................................................33
4. Adding detergent ...............................................34
A. Automatic detergent dispensing .................................34
B. Detergent dispenser drawer ....................................35
Contents
2

5. Starting a programme ...........................................37
To start a programme ............................................37
Cancel the programme...........................................37
Interrupting a programme.........................................37
Adding or removing laundry after a programme has started ..............38
6. At the end of a programme .......................................39
Extras ..........................................................40
Favourite programmes ............................................42
Spinning ........................................................44
Final spin speed ..................................................44
Rinse and interim spin ...........................................44
To omit the final spin (Rinse hold) ..................................44
To omit rinse and interim spin and the final spin .......................44
Programme overview..............................................45
Programme sequence .............................................50
Garment care label symbols ........................................52
Detergent .......................................................53
The correct detergent ..............................................53
Detergent dispensing balls........................................55
Water softeners.................................................55
Washing with several components ..................................55
Fabric conditioners and liquid starch ..................................56
Automatic dispensing of fabric conditioner or liquid starch
to laundry at the end of a programme ...............................56
Adding fabric conditioner or liquid starch separately ...................56
Colour run and dye removers/Dyes....................................56
Contents
3

Cleaning and care ................................................57
Cleaning the drum (Hygiene Info) .....................................57
Cleaning the external casing and fascia panel ...........................57
Cleaning the detergent dispenser drawer...............................57
Cleaning the filter in the water inlet ....................................59
Problem solving guide ............................................60
What to do if......................................................60
The programme does not start .......................................60
The following fault message appears in the display and the programme
has been cancelled. ...............................................61
The following fault message appears in the display at the end of a programme . 62
Problems with the load size indicator ..................................63
General problems .................................................64
The drum door cannot be opened by pressing the /button ...............66
Opening the drum door in the event of a blocked drain outlet
and/or power failure................................................67
After sales service ................................................69
Future updates (PC) .............................................69
Appliance warranty..............................................69
Optional accessories ............................................69
Installation and connection ........................................70
Front view........................................................70
Rear view ........................................................71
Installation surface.................................................72
Installing the washing machine ....................................72
Removing the transit bars ...........................................72
Re-fitting the transit bars ............................................74
Levelling the machine ..............................................75
Screwing out and adjusting the feet .................................75
Building under a continuous worktop / in a kitchen run ..................76
Washer and Dryer stack ..........................................76
The Miele Waterproof system ........................................77
Connection to the water supply .......................................78
Connection to the drainage system....................................80
Electrical connection ...............................................81
Contents
4

Consumption data ................................................82
Consumption data for the nominated energy labelling programme
according to AS/NZS 2040.1 & AS/NZS 2040.2 Standard ..................82
Notes for test institutes: ..........................................82
Technical data ...................................................84
Settings menu !..................................................85
To open the Settings menu ..........................................85
Selecting settings ...............................................85
Language !......................................................85
Detergent type / amount ............................................85
Time ............................................................85
Gentle action .....................................................85
Longer pre-wash for Cottons .........................................86
Suds cooling .....................................................86
Code ...........................................................86
Temperature unit ..................................................87
Buzzer ..........................................................87
Keypad tone .....................................................87
Brightness .......................................................87
Contrast .........................................................87
Display / Keypad illumination ........................................88
Memory .........................................................88
Anti-crease.......................................................88
Load sensor zero setting ............................................88
Close the Settings menu.............................................88
Optional accessories..............................................89
CareCollection ....................................................89
Contents
5

Disposal of the packing
material
The transport and protective packing
has been selected from materials which
are environmentally friendly for disposal
and can normally be recycled.
Ensure that any plastic wrappings,
bags, etc. are disposed of safely and
kept out of the reach of babies and
young children. Danger of suffocation.
Rather than just throwing these
materials away, please ensure they are
offered for recycling.
Disposal of your old appliance
or machine
Electrical and electronic appliances /
machines often contain materials
which, if handled or disposed of
incorrectly, could be potentially
hazardous to human health and to the
environment. They are, however,
essential for the correct functioning of
your appliance or machine. Therefore,
please do not dispose of your old
machine or appliance with your
household waste.
Please dispose of it at your local
community waste collection / recycling
centre and ensure that it presents no
danger to children while being stored
for disposal.
It should be unplugged or disconnected
from the mains electricity supply by a
competent person.
The plug must be rendered useless
and the cable cut off directly behind the
appliance to prevent misuse.
Caring for the environment
6

This washing machine conforms to current safety requirements.
Inappropriate use can, however, lead to personal injury and
damage to property.
To avoid the risk of accidents and damage to the washing
machine, please read these instructions carefully before using it
for the first time. They contain important information on its
installation, safety, use and maintenance.
Keep these instructions in a safe place and ensure that new users
are familiar with the content. Pass them on to any future owner.
Correct application
~This washing machine is designed for domestic use and for use
in similar environments by guests in hotel or motel rooms, bed &
breakfasts and other typical living quarters. This does not include
common/shared facilities or commercial facilities within hotels,
motels or bed & breakfasts. It must only be used to wash garments
which have been declared suitable for washing by the manufacturer
indicated on the garment care label.
Any other use may be dangerous. The manufacturer cannot be held
liable for damage resulting from incorrect or improper use or
operation.
~The washing machine is not suitable for outdoor use.
~This washing machine is not intended for use by persons
(including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction concerning its use by a person
responsible for their safety.
~This washing machine must not be installed and operated in
mobile installations (e.g. on a ship).
Warning and Safety instructions
7

Safety with children
~Keep children away from the washing machine at all times. It is
not a toy! To avoid the risk of injury, do not allow children to play on
or near it or to play with its controls. Supervise children whilst you
are using it.
~Older children may only use the washing machine if its operation
has been clearly explained to them and they are able to use it
safely, recognising the dangers of misuse.
~For machines with a 'porthole' door, remember that the porthole
glass will be hot when washing at very high temperatures.
Do not let children touch it.
Warning and Safety instructions
8

Technical safety
~Before setting up the washing machine, check it for any externally
visible damage.
Do not install or use a damaged washing machine.
~Before connecting the washing machine, ensure that the
connection data on the data plate (voltage and rated load) match
the mains electricity supply. If in any doubt, consult a qualified
electrician.
~The electrical safety of this washing machine can only be
guaranteed when continuity is complete between it and an effective
earthing system which complies with current local and national
safety regulations. It is most important that this basic safety
requirement is present and regularly tested and where there is any
doubt, the household wiring system should be inspected by a
qualified electrician. The manufacturer cannot be held liable for the
consequences of an inadequate earthing system (e.g. electric
shock).
~Do not connect the washing machine to the mains electricity
supply by an extension lead. Extension leads do not guarantee the
required safety of the appliance (e.g. danger of overheating).
~Faulty components must only be replaced by genuine Miele
original spare parts. Only when these parts are fitted can the safety
standards of the machine be guaranteed.
~Please refer to the information in "Installation and connection" and
"Technical data".
~The accesibility of the plug must be always ensured in order to
separate the washing machine from the mains.
Warning and Safety instructions
9

~Unauthorised repairs could result in unforeseen dangers for the
user, for which Miele cannot accept liability. Repairs should only be
undertaken by a Miele approved service technician.
Ensure current is not supplied to the machine until after
maintenance or repair work has been carried out.
~If the connection cable is faulty, it must only be replaced by a
Miele approved service technician to protect the user from danger.
~In the event of a fault or for cleaning purposes, the washing
machine is only completely isolated from the electricity supply when:
–it is switched off at the wall socket and the plug is withdrawn, or
– it is switched off at the mains, or
– the mains fuse is withdrawn, or the screw-out fuse is removed (in
countries where this is applicable).
~The Miele "Water protection system" protects from water damage
provided the following conditions have been met:
– the machine is correctly plumbed in and connected to the
electricity supply.
– if a fault has been identified, the machine must be examined by a
competent person before further use, and repaired if necessary.
~In areas which may be subject to infestation by cockroaches or
other vermin, pay particular attention to keeping the machine and its
surroundings in a clean condition at all times. Any damage which
may be caused by cockroaches or other vermin will not be covered
by the machine warranty.
~Do not make any alterations to the washing machine unless
authorised to do so by Miele.
Warning and Safety instructions
10

Correct use
~The maximum load capacity is 8 kg (dry laundry). See the
"Programme chart" for the specific load capacities of individual
programmes.
~Do not install your washing machine in rooms where temperatures
below freezing may occur. Frozen hoses may burst or split. The
reliability of the electronic control unit may be impaired at
temperatures below freezing point.
~Before using the washing machine for the first time, check that
the transit bars at the rear of the machine have been removed (see
section on "Installation"). During spinning, a transit bar which is still
in place may result in damage to both the machine and adjacent
furniture or appliances.
~Turn off the tap if the machine is to be left for any length of time
(e.g. holiday), especially if there is no floor drain (gully) in the imme-
diate vicinity.
~Flooding danger.
If hooking the drain hose into a wash basin, check that the water can
drain off quickly enough to prevent the sink from overflowing. Make
sure the drain hose is secure, so that the force of the water flowing
out of the hose does not dislodge it.
~Take care to ensure that foreign objects (e.g. nails, pins, coins,
paper clips) do not find their way into the machine with the laundry.
These may damage components of the machine (e.g. suds
container, drum), which in turn can result in damage to the laundry.
~Be careful when opening the drum door after using the steam
function. There is the danger of burning due to escaping steam and
the high temperatures on the surface of the drum and door glass.
Step back and wait until the steam has dissipated.
Warning and Safety instructions
11

~If the correct amount of detergent is dispensed, the machine
should not need to be descaled. If, however, you do wish to descale
the machine, only use Miele Descaler for washing machines and
strictly observe the instructions on the packaging. If in doubt,
contact Miele or your Miele Chartered Agent.
~Fabrics that have been treated with solvent-based cleaning
agents must be rinsed out in water before washing in the washing
machine.
~Never use solvent-based cleaning agents, e.g. those containing
benzene, in this machine, as this may result in damage to
component parts and create toxic fumes. Such agents also pose a
fire and explosion hazard.
~Never use solvent-based cleaning agents, e.g. those containing
benzene, to clean the outside surfaces of this machine. They can
cause damage to plastic surfaces.
~Dyes need to be suitable for use in your washing machine and
can only be used in domestic quantities. Follow the manufacturer's
instructions carefully.
~Sulphur compounds in dye removers can cause corrosion. Dye
removers must not be used in the washing machine.
If detergent comes into contact with eyes, rinse out immediately
with lukewarm water. If swallowed, see a doctor immediately.
Persons with skin wounds or sensitive skin should avoid contact
with washing detergent.
Warning and Safety instructions
12

Accessories
~Only use genuine Miele spare parts and accessories with this
appliance.
If non-Miele parts are used, warranty, performance and product
liability claims may be invalidated.
~Miele tumble dryers can be stacked with Miele washing
machines. To enable this, a stacking kit can be purchased from
Miele as an optional accessory. Please ensure that you order the
correct stacking kit to match the washing machine and tumble dryer
combination.
Miele cannot be held liable for damage caused by non-
compliance with these Warning and Safety instructions.
Warning and Safety instructions
13

Control panel
aMiele{home
The appliance is compatible with the
Miele|home system (available in
selected countries).
b:sensor (Information)
If the sensor is lit up, information is
available for the menu displayed.
cPC interface
Used by service technicians to run
diagnostic checks on your
appliance, or to update
programming data in the future.
dSelector sensors
If a selector sensor is illuminated, it is
active. See the next page for more
information.
eDisplay
For displaying:
–The selected functions.
–The programme sequence.
–Info texts.
–Fault messages.
fUsensor (Clear)
– Returns to the previous menu
screen.
– Returns to the main menu if pressed
twice.
– Discards previously set values.
– Cancels a programme.
gStart sensor
The selected programme is started
via the sensor illuminated in green.
hKbutton
For switching the washing machine
on and off.
To save energy, the machine will
switch off automatically 15 minutes
after programme end/Anti-crease or
if no other function is selected after
switching on.
i/button
For opening the door.
Operating the washing machine
14

Selector sensors
The selector sensors are located on either side of the display.
If a selector sensor is active, it will be illuminated. The
following functions can be carried out using the selector
sensors:
Selecting an option in the menu
If a menu option can be selected, it will be marked with a dot
(#). If the selector sensors on the left are active, the dot (#) will
be in front of the word. If the selector sensors on the right are
active, the dot (#) will be behind the word.
Scrolling through the menu display
If the menu contains more text (a list) than which is visible in
the display, a scroll bar will appear on the right that shows
the position of items in the list:
\
\
\
Main menu 10:21 [
[
$Favourite programmes
#Cottons
!Minimum iron m
Touch the sensor on the right to move the text in the display
upwards or downwards. The list is moved one line at a time
with each touch of the sensors.
The last item in the list will be indicated by a dotted line.
Changing a displayed value
\
\
\
Cottons 1-8 kg 1:49 h. 10:21 [
[
[
$Temp. r(Cold - 90) +$
#Spin speed 1600 rpm -#
!Automatic detergent dispensing OK !
The highlighted value (r) can be increased (+)or
decreased (-) by touching the sensor on the right. The
changed value then needs to be confirmed with the OK
sensor.
Operating the washing machine
15

Favourite programmes
You can save up to 10 programmes
under a name of your choosing.
Washing tips
This will provide you with assistance in
searching for the right programme for
your washing needs. The drying
assistant leads you step by step to the
correct choice for your fabrics. You will
be able to alter the suggested
temperature, Extras and spin speed,
leading you finally to the best
programme for your laundry.
Settings menu
The Settings !menu is used to alter the
washing machine's electronics to suit
different requirements. See "Settings
menu" for more details.
:sensor
If additional information is available for
an option in the menu, the :sensor will
light up. Touch the sensor if you would
like to read this information.
Programme sequence display
The current stage of the programme is
represented by symbols in the display.
Symbol Programme sequence
<Pre-wash
LSoak
?Main wash
ARinse
bSteam
aRinse hold
2Drain
.Spin
OAnti-crease / Finish
Programme packages
Programme packages can be
purchased for the washing machine.
These will be uploaded into the
electronics of your washing machine.
See the "Programme packages" booklet
enclosed for more information.
Operating the washing machine
16

Layout of the menu structure in the main menu
Favourite programmes
–Favourite programmes
–Create
–Change
–Delete
Cottons
– Minimum iron
– Steam care
– .... – Temp.
– .... – Spin speed
– Automatic detergent dispensing*
– Extras*
– Stains
– Start at
– Finish at
– Safety lock
–Load / Detergent
Washing tips
–Cottons*
–Delicates*
–Cotton + Delicates*
–Woollens /*
–Silks /*
–Microfibre*
–Linen*
* More sub-menus are available here.
Operating the washing machine
17

Settings !
–Language !
–Time*
–Detergent type / amount*
–Gentle action
–Longer pre-wash for Cottons
–Suds cooling
–Code
–Temperature unit
– Buzzer
– Keypad tone
– Brightness
– Contrast
– Display / Keypad illumination
– Memory
– Anti-crease
– Load sensor zero setting
–Miele|home**
–Remote control**
* More sub-menus are available here.
** Only appears if the washing machine has been fitted with a communication
module.
Operating the washing machine
18

Miele|home enabled appliances send information via the household wiring
network cto the master appliance d/eabout the operational status of the
appliances, as well as information about the progress of the programme.
This washing machine is
communication enabled and can be
linked into the Miele|home system via
a communication module a(optional
accessory).
Displaying information
–SuperVision appliance d
The status of other signed on
appliances can be shown in the
display of some communication
enabled appliances.
–InfoControl XIC 2100 e
Information transmitted from the
appliances can be displayed
accoustically and optically in a
mobile master unit in the vicinity of
the house.
You can use both of these at the same
time.
Necessary optional accessories
– Communication module XKM 2000
– Mobile master unit InfoControl XIC
2100
Both of these are supplied with their
own installation and operating
instructions.
The home of the future
The Miele|home system is capable of
expansion. In the future,
communication enabled appliances will
be able to be operated via a PC or a
mobile phone.
Further information
Please note that the Miele|home and
SuperVision system is currently only
available in selected countries.
Miele{home
19

Before using the machine for the first time, ensure that it is
correctly installed and connected. See "Installation and
connection".
This washing machine has completed a comprehensive
functional test. A small quantity of water remains in the
drum as a result.
The initial operation consists of six steps. The washing
machine guides you automatically through steps 1to 5.
1. Welcome screen
^Switch the machine on with the Kbutton.
The "Willkommen" screen will appear for three seconds. The
display will then switch to the screen for setting the language.
The welcome screen will appear in the display every time
the washing machine is switched on until a programme
lasting longer than 1 hour has been completed.
2. Setting the language
\
\
\
Language 10:21 [
[
[
$deutsch (
#english p
!español OK !
^Select the language you want the display to appear in.
^Press the sensor on the right to move the text in the display
upwards or downwards.
^Confirm the selected language with OK.
Before using for the first time
20