Miele WCA 020 Active User manual

Operating instructions
for washing machines
To avoid the risk of accidents or damage to the machine, it is essen-
tial to read these instructions before it is installed and used for the
first time.
en-GB M.-Nr. 11 592 730

Contents
2
Warning and Safety instructions ..................................................................... 5
Operating the washing machine ...................................................................... 12
Control panel....................................................................................................... 12
How the sensor controls work ............................................................................ 13
Caring for the environment .............................................................................. 14
Before using for the first time .......................................................................... 15
Washing environmentally and economically .................................................. 17
1. Prepare the laundry....................................................................................... 18
2. Load the washing machine........................................................................... 19
3. Select a programme...................................................................................... 20
4. Add detergent ................................................................................................ 22
Detergent dispenser drawer ................................................................................ 22
CapDosing........................................................................................................... 24
5. Start the programme..................................................................................... 26
Adding laundry during a programme sequence.................................................. 26
6.End of programme ........................................................................................ 27
Spinning.............................................................................................................. 28
Delay start .......................................................................................................... 29
Programme chart .............................................................................................. 30
Extra options...................................................................................................... 33
Short.................................................................................................................... 33
Water + ................................................................................................................ 33
Soak .................................................................................................................... 33
Pre-wash ............................................................................................................. 33
The following extras can be selected in addition to the programmes................. 34
Garment care label symbols............................................................................. 35
Programme sequence....................................................................................... 36
Changing the programme sequence .............................................................. 38
Changing a programme (safety lock) .................................................................. 38
Cancelling a programme ..................................................................................... 38

Contents
3
Detergent ........................................................................................................... 39
The correct detergent.......................................................................................... 39
Water softeners ................................................................................................... 39
Dispensing aids ................................................................................................... 39
Fabric conditioner and liquid starch.................................................................... 39
Recommended Miele detergents ........................................................................ 41
Recommended detergents in accordance with Directive (EU) Nr. 1015/2010.... 42
Cleaning and care ............................................................................................. 43
Cleaning the external casing and the control panel ............................................ 43
Cleaning the detergent dispenser drawer ........................................................... 43
Hygiene info(Cleaning the drum) ......................................................................... 45
Cleaning the water inlet filter............................................................................... 45
Problem solving guide ...................................................................................... 46
The programme does not start............................................................................ 46
The programme is cancelled and a fault indicator light lights up
in the control panel.............................................................................................. 47
During the programme, a symbol appears in the time display ........................... 48
At the end of the programme, an indicator light lights up in the control panel ... 48
General problems with the washing machine ..................................................... 49
An unsatisfactory wash result ............................................................................. 51
The door will not open......................................................................................... 52
Opening the door in the event of a blocked drain outlet and/or power cut ........ 53
Service................................................................................................................ 55
Contact in the event of a fault ............................................................................. 55
Optional accessories........................................................................................... 55
EPREL database ................................................................................................. 55
Warranty .............................................................................................................. 55
Installation.......................................................................................................... 56
Front view ............................................................................................................ 56
Rear view............................................................................................................. 57
Installation surface .............................................................................................. 58
Transporting the washing machine to its installation site.................................... 58
Removing the transit bars ................................................................................... 59
Fitting the transit bars ......................................................................................... 61
Levelling the machine.......................................................................................... 62
Screwing out and adjusting the feet............................................................... 62
Installing under a continuous worktop ........................................................... 63
Washer-dryer stack ........................................................................................ 63

Contents
4
The water protection system............................................................................... 64
Connection to the water supply .......................................................................... 65
Water drainage .................................................................................................... 66
Electrical connection .......................................................................................... 67
Consumption data............................................................................................. 68
Note for test institutes ......................................................................................... 69
Selecting test programmes ............................................................................ 69
Consumption data............................................................................................. 70
Technical data.................................................................................................... 71
Programmable functions .................................................................................. 72
Opening the programming level .......................................................................... 72
Choosing and selecting a programmable function ............................................. 72
Editing and saving a programmable function...................................................... 73
Exit programming level........................................................................................ 73
 Keypad tone................................................................................................... 73
 Lock code...................................................................................................... 74
 Indicator switch-off behaviour...................................................................... 74
 Memory ........................................................................................................ 75
 Longer pre-wash Cottons ............................................................................ 75
 Soak duration ............................................................................................... 75
 Gentle action ................................................................................................ 75
 Reduce temperature..................................................................................... 76
 Water plus..................................................................................................... 76
 Water plus level ............................................................................................. 76
 Maximum rinse level..................................................................................... 76
 Suds cooling ................................................................................................. 77
 Anti-crease ................................................................................................... 77
 Low water pressure...................................................................................... 77
Detergents and care products ......................................................................... 78
Detergent............................................................................................................. 78
Specialist detergents.................................................................................... 79
Fabric care.................................................................................................... 80
Additives....................................................................................................... 80
Machine care....................................................................................................... 80

Warning and Safety instructions
5
This washing machine complies with all current local and national
safety requirements. However, inappropriate use can lead to per-
sonal injury and damage to property.
Read the operating instructions carefully before using the washing
machine. They contain important information on safety, installa-
tion, use and maintenance. This prevents both personal injury and
damage to the washing machine.
In accordance with standard IEC60335-1, Miele expressly and
strongly advises that you read and follow the instructions in the
chapter on installing the washing machine as well as the safety in-
structions and warnings.
Miele cannot be held liable for damage caused by non-compliance
with these instructions.
Keep these operating instructions in a safe place and pass them
on to any future owner.
Correct application
 This washing machine is intended for use in domestic households
and similar working and residential environments.
 The washing machine is not intended for outdoor use.
 It must be used only as a domestic appliance to wash items which
are specified by the manufacturer as being washable on the wash
care label. Miele cannot be held liable for damage resulting from in-
correct or improper use or operation.

Warning and Safety instructions
6
 The washing machine can only be used by people with reduced
physical, sensory or mental capabilities, or lack of experience or
knowledge, if they are supervised whilst using it or have been shown
how to use it safely and recognise and understand the con-
sequences of incorrect operation.
Safety with children
 Children under 8 years of age must be kept away from the wash-
ing machine unless they are constantly supervised.
 Children 8 years and older may only use the washing machine un-
supervised if they have been shown how to use it safely and recog-
nise and understand the consequences of incorrect operation.
 Children must not be allowed to clean or maintain the washing
machine unsupervised.
 Please supervise children in the vicinity of the washing machine
and do not let them play with it.
Technical safety
 Please observe the instructions in “Installation” and “Technical
data”.
 Before setting up the washing machine, check it for any externally
visible damage. Do not install or use a damaged machine.
 Before connecting the washing machine, ensure that the connec-
tion data on the data plate (fuse rating, voltage and frequency) match
the mains electricity supply. If in any doubt, consult a qualified elec-
trician.

Warning and Safety instructions
7
 Reliable and safe operation of this washing machine can only be
assured if it has been connected to the mains electricity supply.
 The electrical safety of this washing machine can only be guaran-
teed when correctly earthed.
It is essential that this standard safety requirement is met. If in any
doubt, please have the wiring system of the building tested by a
qualified electrician.
Miele cannot be held liable for the consequences of an inadequate
earthing system (e.g. electric shock).
 Do not connect the washing machine to the mains electricity sup-
ply by a multi-socket adapter, extension lead or similar. These do not
guarantee the required safety of the machine (fire hazard due to the
risk of overheating).
 Faulty components must only be replaced by genuine Miele ori-
ginal spare parts. Only when these parts are fitted can Miele guaran-
tee the safety standards of the machine.
 The electrical socket must be easily accessible after installation so
that the machine can be disconnected from the electricity supply if
necessary.
 Unauthorised repairs could result in unforeseen dangers for the
user, for which the manufacturer cannot accept liability. Repairs
should only be undertaken by a Miele authorised service technician,
otherwise any subsequent damage will not be covered by the war-
ranty.
 While the washing machine is under warranty, repairs should only
be undertaken by a Miele authorised service technician. Otherwise
the warranty will be invalidated.

Warning and Safety instructions
8
 If the electrical connection cable is faulty it must only be replaced
by a Miele authorised service technician to protect the user from
danger.
 The machine must be isolated from the electricity supply when
cleaning and maintaining the machine and in the event of a fault.
 The machine must only be connected to the on-site water supply
using a new hose kit. Old hose kits must not be re-used. Check the
condition of the hoses regularly so that you can replace them in
good time and avoid the risk of any water damage.
 The water flow pressure must be at least 100kPa and should not
exceed 1000kPa.
 In areas which may be subject to infestation by cockroaches or
other vermin, pay particular attention to keeping the machine and its
surroundings in a clean condition at all times. Any damage which
may be caused by cockroaches or other vermin will not be covered
by the warranty.
 The machine must not be used in a non-stationary location (e.g.
on a ship).
 Do not make any alterations to the machine, unless authorised to
do so by Miele.

Warning and Safety instructions
9
Correct use
 Do not install the washing machine in a room where there is a risk
of frost. Frozen hoses may burst or split. The reliability of the elec-
tronic control unit may be impaired at temperatures below freezing
point.
 Before using the machine for the first time, check that the transit
bars at the rear of the machine have been removed (see “Installation
- Removing the transit bars”). During spinning, a transit bar which is
still in place may result in damage to both the machine and adjacent
furniture or appliances.
 Turn off the stopcock if the machine is to be left for any length of
time (e.g. holiday), especially if there is no floor drain (gully) in the im-
mediate vicinity.
 Flooding danger.
If hooking the drain hose into a wash basin, check that the water can
drain off quickly enough to prevent the sink from overflowing. Make
sure the drain hose is secure, so that the force of the water flowing
out of the hose does not dislodge it.
 Take care to ensure that foreign objects (e.g. nails, pins, coins, pa-
per clips) do not find their way into the machine with the laundry.
These may damage components of the machine (e.g. suds con-
tainer, drum), which in turn can result in damage to the laundry.

Warning and Safety instructions
10
 Take care when opening the drum door after using the steam
function. Danger of burning due to escaping steam and the high
temperature of the surface of the drum as well as the porthole glass.
Stand back away from the machine and wait until the steam has dis-
sipated.
 The maximum load for this washing machine is 7,0 kg (dry
weight). See the “Programme chart” for the maximum recommended
loads for individual programmes.
 If the correct amount of detergent is dispensed, the machine
should not need to be descaled. If, however, you do wish to descale
it, only use a proprietary natural citric acid based descaling agent.
Miele recommends using Miele descaling agent which is available to
order online at www.miele.co.uk or from Miele. Strictly observe the
instructions on the packaging.
 Textiles which have been pre-treated in solvent based cleaning
agents must be thoroughly rinsed in clean water before being
washed in the machine.
 Do not use solvent based cleaning agents, e.g. those containing
benzine, in this machine, as this may result in damage to component
parts and create toxic fumes. Such agents also pose a fire and ex-
plosion hazard.
 Do not use solvent based cleaning agents, e.g. those containing
benzine, to clean the surfaces of the machine. They can cause dam-
age to plastic surfaces.
 Only use dyes specified by the manufacturer as being suitable for
use in a domestic washing machine. Always observe the manufac-
turer's instructions carefully.

Warning and Safety instructions
11
 Colour run and dye removers contain sulphur compounds which
can cause damage such as corrosion. Do not use these products in
this machine.
 If detergent comes into contact with the eyes, rinse them thor-
oughly with lukewarm water immediately. If swallowed, seek medical
assistance immediately and retain the packaging or label for refer-
ence. Those with skin problems or sensitive skin should avoid their
skin coming into contact with detergent.
Accessories and spare parts
 Only use original Miele accessories. If other parts are used, war-
ranty, performance and product liability claims will be invalidated.
 A Miele tumble dryer can be stacked on top of a Miele washing
machine using the appropriate stacking kit (available as an optional
accessory). Please make sure you order the correct one for the Miele
washing machine and Miele tumble dryer.
 If installing the machine on a Miele plinth, (available as an optional
accessory, depending on country), please make sure you order the
correct one for this washing machine.
 Miele will guarantee to supply functional spare parts for 15years
following the discontinuation of your washing machine.
Miele cannot be held liable for damage caused by non-compliance
with these Warning and Safety instructions.

Operating the washing machine
12
Control panel





  
      
 
aSensor control (temperature)
for selecting the temperature
bSensor control (spin speed)
for selecting the spin speed
cSensor control (extra options)
for selecting the extra options
dSensor control (CapDosing)
for activating detergent dispensing
via a capsule
eSensor control (Delay start)
for activating the Delay start func-
tion. With the Delay start function,
you can delay the start of the pro-
gramme. The start of the programme
can be delayed from 30minutes up
to a maximum of 24hours. This al-
lows you to make use of night-time
economy electricity rates, for ex-
ample.
fSensor control (start/add laun-
dry)
The programme can be started
as soon as Start/Add laundry is
flashing on and off. Touching
the sensor control starts
the selected programme. Start/
Add laundry lights up con-
stantly.
Once the programme has been
started, the sensor control
allows you to add laundry.
gProgramme selector
for selecting programmes and for
switching off the appliance. The
washing machine is switched on
when you select a programme, and
switched off by turning the pro-
gramme selector to the  position.
hOptical interface
This is used by the Service depart-
ment as a transmission point.

Operating the washing machine
13
iIndicator lights
lights up if there are faults af-
fecting the water inlet and
drainage
lights up if excess detergent
was used
lights up as a reminder about
hygiene information
The Add laundryfunction can-
not be selected.
jTime display
After the programme has started, the
programme duration will appear in
the display in hours and minutes.
When Delay start is being used, the
programme duration will appear after
the Delay start time has elapsed.
How the sensor controls work
The sensor controls control the values
located above them.
The,,,,andsensor con-
trols react to fingertip contact.
When a programme is selected, values
are pre-set for the and sensor
controls. Touching the sensor control
decreases the value. After the smallest
value is reached, the display returns to
the maximum value.

Caring for the environment
14
Disposal of the packing mater-
ial
The packaging is designed to protect
the appliance from damage during
transportation. The packaging materials
used are selected from materials which
are environmentally friendly for disposal
and should be recycled.
Recycling the packaging reduces the
use of raw materials in the manufactur-
ing process and also reduces the
amount of waste in landfill sites.
Disposing of your old appli-
ance
Electrical and electronic appliances of-
ten contain valuable materials. They
also contain specific materials, com-
pounds and components, which were
essential for their correct function and
safety. These could be hazardous to hu-
man health and to the environment if
disposed of with your domestic waste
or if handled incorrectly. Please do not,
therefore, dispose of your old appliance
with your household waste.
Please dispose of it at your local com-
munity waste collection / recycling
centre for electrical and electronic ap-
pliances, or contact your dealer or
Miele for advice. You are also respons-
ible for deleting any personal data that
may be stored on the appliance being
disposed of. Please ensure that your
old appliance poses no risk to children
while being stored prior to disposal.

Before using for the first time
15
Damage resulting from incorrect
installation and connection.
Installing and connecting the wash-
ing machine incorrectly will cause
serious property damage.
See “Installation”.
This washing machine has undergone
a complete functional test at the fact-
ory and there will be some residual
water in the drum from this process.
Remove the drain hose elbow
from the drum
An elbow piece for the drain hose is
stored in the drum.
Reach under the door grip and pull
the door open.
Remove the elbow piece.
Shut the door with a gentle swing.

Before using for the first time
16
Protective foil and stickers re-
moval
Remove:
- The protective foil from the door
- Any stickers from the front and the lid
Please do not remove any labels
(e.g. the data plate) which are visible
when you open the door.
Running the first programme
Open the stopcock.
Turn the programme selector to the
Cottons position.
The washing machine is now switched
on and the temperature 40 and spin
speed 1400 lights up.
Touch the sensor control.
The programme will start.
After 15minutes, the indicators dim.
Opening the door at the end of
the programme
The door remains locked during the
anti-crease phase. The indicators light
up for the first 15minutes.
Turn the programme selector to the
position.
 appears on the time display and the
indicator light goes out.
The door will unlock.
Tip: After the anti-crease phase, the
washing machine will have switched off
and the door unlocked automatically.
Reach under the recessed grip and
pull the door open.
Tip: Leave the door slightly open to al-
low the drum to dry.
Initial commissioning is now complete.

Washing environmentally and economically
17
Energy and water consumption
- To get the most out of your machine,
load the maximum dry load size for
the wash programme you are using.
This will keep the energy and water
consumption to a minimum in relation
to the size of the load.
- Programmes that are more efficient
with regard to energy and water con-
sumption generally have a longer run-
ning time. By extending the pro-
gramme running time, the wash tem-
perature that is actually reached can
be reduced while still providing the
same wash results.
For example, the
ECO 40-60programme has a longer
running time than the Cottons40°C
or 60°C programme. The
ECO 40-60programme is more effi-
cient in terms of energy and water
consumption but has a longer run-
ning time.
- Use the Express 20programme for
small, lightly soiled loads.
- Modern detergents make it possible
to wash at lower temperatures (e.g.
20°C). Using lower temperature set-
tings will save energy.
Hygiene in the washing ma-
chine
Washing at low temperatures and/or us-
ing liquid detergents can cause bacteria
and odours to build up in the washing
machine. Miele therefore recommends
cleaning the washing machine once
every month.
When the indicator light appears in
the control field, the washing machine
must be cleaned.
Information about subsequent
tumble drying
The spin speed selected affects the re-
sidual moisture in the laundry and the
sound emissions of the washing ma-
chine.
The higher the spin speed, the lower
the residual moisture in the laundry.
However, the sound emissions of the
washing machine will increase.
Select the highest possible spin speed
for the wash programme to save energy
in the subsequent tumble dryer cycle.
Detergent
- Do not exceed the amounts of deter-
gent recommended by the manufac-
turer on the packaging.
- Adjust the dosage to the degree of
soiling of the laundry.
- Reduce the amount of detergent with
smaller loads (approx. ⅓ less than
the amount recommended can be
used when washing a half load).

1. Prepare the laundry
18
Empty all pockets.
Damage due to foreign objects.
Nails, coins, paper clips, and so on
can cause damage to garments and
components in the machine.
Check the laundry before washing
and remove any foreign objects.
Sort the laundry
Sort the laundry by colour and by
care label. Most garments have a tex-
tile care label in the collar or side
seam.
Tip: Dark textiles often contain excess
dye and should be washed separately
several times before being included in a
mixed load. Always wash whites and
coloureds separately.
Pre-treating stains
Badly soiled areas and stains should
be cleaned as soon as possible,
preferably whilst still fresh. Spillages
should be carefully dabbed off using
a soft, colourfast cloth. Do not rub.
Tip: Stains (e.g. blood, egg, coffee, tea)
can be pre-treated using some handy
tricks which can be found in the Miele
guide to laundry care.
Damage due to solvent-based
cleaning agents
Cleaning agents containing benzine,
stain remover, etc., can damage
plastic parts.
When pre-treating textiles, make sure
that any plastic parts (e.g. buttons)
do not come into contact with clean-
ing agent.
Risk of explosion due to solvent-
based cleaning agents.
When using solvent-based cleaning
agents, an explosive mixture may
develop.
Never use solvent-based cleaning
agents in the washing machine.
General tips
- Curtains: Remove lead weights first
or place in a laundry bag.
- Underwiring and collar stiffeners: Any
loose wiring in bras, shirt collar
stiffeners, etc. should be removed or
sewn in.
- Close any zips, attach velcro fasten-
ers, fasten hooks and eyes etc. be-
fore washing.
- Fasten duvet covers, pillow cases
etc. to prevent small items from being
rolled up inside them.
Do not wash any items in this washing
machine which are specified by the
manufacturer as not washable on the
care label ( symbol).

2. Load the washing machine
19
Open the door
Reach under the door grip and pull
the door open.
Check the drum for pets or foreign
objects before loading it with laun-
dry.
The most efficient use of energy and
water is achieved when a full load is
washed. However, do not overload as
this reduces cleaning efficiency and
causes creases.
Unfold the laundry and load loosely
into the drum.
Mixing both large and small items
gives better wash results and also
helps distribute the load evenly during
spinning.
Tip: Please note the maximum load for
different wash programmes.
Close the door
Make sure that no items are caught
between the door and the seal.
Shut the door with a gentle swing.

3. Select a programme
20
Programme selection
The washing machine is switched on by
turning the programme selector to a
wash programme.
Turn the programme selector to the
required programme.
The estimated wash time is shown on
the time display and the pre-set tem-
perature and spin speed light up.
Selecting a temperature and spin
speed
The wash programme’s pre-set tem-
perature and spin speed light up
brightly.
The temperatures reached inside the
washing machine might not be the
same as the temperatures selected.
Perfect wash results are achieved
through a combination of energy use
and wash duration.

Touch the sensor control to change
the pre-set temperature. Touching the
sensor control decreases the value.
After the smallest value is reached,
the display jumps to the maximum
value.
Touch the sensor control to
change the pre-set spin speed.
Touching the sensor control de-
creases the value. After the smallest
value is reached, the display jumps to
the maximum value.