Miele W 902 User manual

Operating instructions
for washing machine
W 902
It is essential to read these
operating instructions before
Q
installing or using the machine,
to avoid the risk of accident,
or damage to the machine. M.-Nr. 04 613 460

Contents
Guide to the machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Warning and Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Preparation for use
Help to protect our environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Plumbing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Electrical connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Operation
Washing environmentally and economically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Before using for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Brief guide to correct washing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Changing the programme sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Adding or removing washing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Adding detergent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Fabric conditioners/starch formulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Programme selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Programme sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Care symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Additional options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Maintenance
Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Problem solving guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
After sales service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Programmable functions
Programmable functions - Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Programmable functions - To programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Programmable functions - Check/Cancel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Consumption data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Technical data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Contents
2

Guide to the machine
1Electric supply cable
2Inlet hose (able to withstand
pressures up to 70 bar)
3Flexible drain hose (with detachable
swivel elbow)
4Detergent dispenser drawer
5Facia panel with controls
6Drum door
7Panel for access to fluff filter and drain
pump
8Four height adjustable feet
9Panel for emergency drainage and
emergency door release
Guide to the machine
3

b“Door" pushbutton
opens the drum door
c“I - ON / O - OFF” pushbutton
switches the machine on or off
or interrupts a programme
dPushbuttons for additional
options
Detergent dispenser drawer
Compartment i- Pre-wash
Compartment j- Main wash
Compartment
p(with lid) -Conditioner
eSpin speed selector
fProgramme sequence
indicator and control lights
gProgramme selector
Guide to the machine
4

Warning and Safety Instructions
Read the operating instructions be-
fore using this machine for the first
time. They contain important infor-
mation about the safety, use and
maintenance of the machine. This
will avoid the risk of accidents and
damage to the machine.
Keep these operating instructions in
a safe place and ensure that new
users are familiar with the content.
Pass them on to any future owner of
the machine.
Correct usage
Only use the washing machine to
wash items which are declared by
the manufacturer to be machine-wash-
able on the wash-care label.
Any other applications may be dan-
gerous. The manufacturer is not liable
for damage resulting from improper
use or operation.
This appliance should not be oper-
ated by children. Supervise its use
by the elderly or infirm.
Technical safety
Before setting up the machine,
check it for any externally visible
damage.
Before connecting the machine, en-
sure that the connection data on
the data plate (fusing, voltage and fre-
quency) matches the mains electricity
supply. If in any doubt, consult a quali-
fied electrician.
The electrical safety of this ma-
chine can only be guaranteed
when continuity is complete between
the machine and an effective earthing
system which complies with local and
national regulations. It is most import-
ant that this basic safety requirement is
regularly tested by a qualified electri-
cian.
The manufacturer cannot be held re-
sponsible for the consequences of an
inadequate earthing system.
For safety reasons do not operate
this appliance on an extension
cable. Danger of overheating.
The machine is built in accordance
with current safety requirements.
Unauthorised repairs could result in un-
foreseen dangers for the user, for
which the manufacturer cannot accept
responsibility. Repairs should only be
undertaken by a Miele approved engin-
eer.
The machine is only completely iso-
lated from the electricity supply
when:
– it is switched off at the wall socket
and the plug is withdrawn, or
– it is switched off at the mains, or
– the mains fuse is withdrawn.
Warning and Safety Instructions
5

The best materials are used in the
manufacture of this machine, and
every care is taken to check all parts.
However, with time, deterioration of
parts can occur, especially with such
components as hoses, giving rise to
leaks. This should be borne in mind if
operating the machine without supervi-
sion. Check the hose regularly for signs
of wear, and change in good time, to
avoid leaks and subsequent damage.
Faulty components must only be
exchanged for Miele original spare
parts. Only when these parts are fitted
can the safety standards of the ma-
chine be guaranteed.
Use
Do not install your washing ma-
chine in rooms where tempera-
tures below freezing may occur. Frozen
hoses may burst under pressure. The
reliability of the electronic control sys-
tem may be impaired at temperatures
below freezing point.
In countries where there are areas
which may be subject to infesta-
tion by cockroaches or other vermin,
pay particular attention to keeping the
appliance and its surroundings in a
clean condition at all times. Any dam-
age which may be caused by cock-
roaches or other vermin will not be
covered by the appliance guarantee.
Before using the machine for the
first time, check that the transit fit-
ting at the rear of the machine has
been removed (see section on "Installa-
tion"). During spinning, a transit fitting
which is still in place may result in dam-
age to both the machine and adjacent
furniture or appliances.
Turn off the stopcock if the ma-
chine will be left for any length of
time (e.g. holiday), especially if there is
no floor drain (gully) in the immediate vi-
cinity.
Flooding danger.
If hooking the drain hose into a
wash basin, check that the water can
drain off quickly enough to prevent the
sink from overflowing.
Make sure the drain hose is secure, so
that the force of the water flowing out of
the hose does not dislodge it. Other-
wise this will result in flooding.
Take care to ensure that foreign ob-
jects (e.g. nails, needles, coins,
paper clips, etc.) do not find their way
into the machine with the washing (e.g.
in pockets). Foreign objects can dam-
age components of the machine, which
in turn can result in damage to the
washing.
Warning and Safety Instructions
6

If the correct amount of detergent
is dispensed, the machine should
not need to be descaled. If, however,
you do wish to descale the machine
only use proprietary non-corrosive de-
scaling agents and strictly observe the
instructions. Consult the Miele Cus-
tomer Service Department.
Textiles which have been pre-
treated in solvent based cleaning
agents must be thoroughly rinsed in
clean water before being washed in the
machine.
Never use solvent based cleaning
agents in this machine, as this may
result in damage to component parts
and create toxic fumes. Such deter-
gents also pose a fire and explosion ha-
zard.
Only use dyes specified by the
manufacturer as being suitable for
use in a washing machine. Always ob-
serve the manufacturer’s instructions
carefully.
Dye removers may contain sulphur
compounds which cause damage
such as corrosion to the machines. Do
not use dye removers in this machine.
Always make sure the drum is sta-
tionary before reaching in to
remove washing. Reaching into a mov-
ing drum is extremely dangerous.
Accessories
Accessory parts may only be fitted
when expressly approved by
Miele. If other parts are used, guaran-
tee, performance and product liability
claims may be invalidated.
Disposal of your old machine
Before discarding an old machine
unplug it. Render the plug useless.
Cut off the cable directly behind the ap-
pliance to prevent misuse.
Warning and Safety Instructions
7

Help to protect our environment
Disposal of the packing
material
The transport and protective packing is
mostly manufactured from the following
recycled or re-useable materials:
– corrugated paper/card
– polystyrene - CFC-free
– untreated surplus wood
– chipboard, contains no phenolic
resins
– polyethylene foil (PE)
– packaging straps: polyropylene (PP)
Rather than just throwing these ma-
terials away, please take them to the
nearest local authority collection point
for specific waste.
Disposal of your old machine
Old machines may contain material
which can be reclaimed or recycled.
Please contact your dealer, your local
waste collection centre or scrap mer-
chant about potential recycling
schemes.
Ensure that the machine presents no
danger to children while being stored
for disposal.
See the appropriate section in the
Warning and Safety instructions.
Help to protect our environment
8

Washing environmentally and economically
Caring for the environment means sav-
ing water, energy and detergent when
washing but without compromising on
results.
The key to a good wash result is finding
the best combination of amount of
detergent, temperature, length of pro-
gramme and the machine’s technology.
If necessary, some programmes take
longer to achieve this effect. With the
"Hydromatic" system, the drum can re-
volve at different speeds. Longer and
slower action together with pauses for
steeping, work towards a good result.
The automatic load control facility en-
sures the correct water level for the
type of fabric and laundry load being
washed. Sometimes it even appears
that there is no water in the drum.
Normally, main wash is sufficient for a
clean result, so a pre-wash is not auto-
matically included in the programmes.
If it is wanted, a simple press on the
pre-wash selector includes it.
Economy tips
To help you wash most economically,
remember the following tips:
– The automatic load control facility
allows you to wash individual loads
of between 1 and 5 kg. Ideally wash
with the maximum load specified for
each programme. This uses the en-
ergy to the best advantage.
– Only use the correct amount of deter-
gent required for the water hardness
level in your area, according to the
detergent manufacturer’s recommen-
dations.
– If washing is not heavily stained, se-
lect a lower temperature setting than
indicated on the wash care label but
do not additionally select "Short".
– Use the "Short wash" option for wash-
ing that is only very lightly soiled, but
do not additionally reduce the tem-
perature.
– Using the additional "Soak" option
allows you to reduce the tempera-
ture used in the main wash.
Washing environmentally and economically
9

Before using for the first time
Flush out any residual test
water still in the machine as
follows:
Do not load the machine.
Add a little detergent to compart-
ment j.
Switch on the machine.
Press the “Short wash” selector.
Select the “COTTONS 60°C” pro-
gramme.
This operation will flush out any
residues.
Water hardness reminder
The amount of detergent will depend
on various factors including the
water hardness level in your area.
The dial located in the detergent dis-
penser box can be turned to the rele-
vant setting as a water hardness re-
minder, (using 1 = soft, 4 = very
hard).
Use the spatula supplied with the
machine. It is located at the rear of
the dispenser drawer.
If you do not know how hard the water
is in your catchment area, please con-
tact your local water authority.
Before using for the first time
10

Brief guide to correct washing
The headings numbered (
1, 2, 3,...)
offer a brief step by step guide to the
operating sequence.
Before washing
1Prepare the wash load
Empty all pockets.
Foreign objects (e.g. nails, coins,
paper clips etc) can cause damage
to textiles and components in the
machine.
Sort the washing
Most textiles have a care label in the
collar or side seam. Sort the washing
by care label symbols. (See Symbols
chart). Only wash items in this machine
which are declared by the manufac-
turer as being machine washable on
the textile care label.
Dark textiles often contain excess dye
and should be washed separately sev-
eral times before being included in a
mixed load.
Delicate textiles should be washed sep-
arately in a delicates programme.
Only wash textiles made from wool or
wool mixtures if the textile care label
states that they are suitable for ma-
chine washing.
Pre-treating the washing
Badly soiled areas, e.g. collars and
cuffs, and water soluble stains can be
pre-treated with bar soap, liquid deter-
gent or detergent mixed into a solution
or paste.
With particularly stubborn stains ask
your Dry Cleaner for advice.
Do not use solvent based cleaning
agents in this machine.
2Open the door by pressing the door
button
Brief guide to correct washing
11

3Load the drum
Unfold washing and load loosely in the
drum. To achieve best results it is advis-
able to make up mixed loads consist-
ing of both large and small items.
This improves the washing effect and
helps distribute the load evenly during
spin.
Overloading reduces the wash result
and causes more creasing.
Please note maximum load weights:
COTTONS . . . . . . . . . . . . . . . . . . 5.0 kg
MINIMUM IRON. . . . . . . . . . . . . . 2.5 kg
DELICATES/SYNTHETICS . . . . . 1.0 kg
WOOL . . . . . . . . . . . . . . . . . . . . . 1.0 kg
QUICK WASH 40°C. . . . . . . . . . . 2.5 kg
Curtains:
Remove lead weights and strips or
place in a laundry bag.
Any loose wiring in bras etc.,should be
removed or sewn in.
Woollens, knitted garments, T-shirts
etc:
Turn inside out, if the manufacturer rec-
ommends it.
4Close the drum door.
Make sure no items of washing are
caught between the drum door and
the door seal.
5Turn on the stopcock
(if it is not already on)
6Add detergent.
See Section on Detergent for details.
To start a programme
1Turn the programme selector
to “Finish/Start”.
2Press the “I-ON / O-OFF button.
3Press buttons for additional
options if required
4Select the spin speed.
(See Section on Additional options).
5Turn the programme selector to
the wash programme desired.
The programme selector can be turned
to the left or the right.
Brief guide to correct washing
12

After washing
1Turn the programme selector
to “Finish/Start”.
2Press the “Door” button.
Only remove washing from the ma-
chine once the drum has stopped
turning, otherwise you may seri-
ously injure yourself.
3Press the I-ON / O-OFF button.
4Remove the washing.
Make sure the drum is empty. Items
left behind could shrink or colour
run in the next wash.
5Check the folds in the door seal
for buttons etc.
6Turn off the stop cock at the end
of the day
7Close the drum door
Otherwise there is a danger of objects
being placed inadvertently in the drum.
If these remained unnoticed and were
washed in the next load, they could
damage the washing.
Brief guide to correct washing
13

Changing the programme sequence
Stopping a programme
Turn the programme selector to “Fin-
ish/Start”.
Interrupting a programme
Press the “I-ON/0-OFF” buttton.
To continue the programme, switch the
machine back on.
Changing an incorrectly selected pro-
gramme:
Turn the programme selector to “Fin-
ish/Start”.
A new programme can be selected
when only the “ON” indicator light is
still on.
Changing a programme which has
been locked, see Section on Activating
programmable functions.
To omit a programme stage.
Turn the programme selector to “Fin-
ish/Start”
As soon as the programme sequence
light for the stage at which the pro-
gramme should continue starts flashing:
Turn the programme selector switch
to the appropriate programme within
3 seconds.
Changing the programme sequence
14

Adding or removing washing
Washing can be added or removed
after the programme has already
started, when using the following pro-
grammes:
– COTTONS
– MINIMUM IRON
– QUICK WASH 40°C
– WOOLLENS
–Starch
Press the “Door” button in and hold it
until the door springs open.
Add or remove items of washing.
Press any option buttons that had
previously been selected.
Shut the door.
COTTONS and QUICK WASH 40°C
The door can be opened in the follow-
ing programme stages:
– Main wash
– Rinses
Please note that the door can only be
opened when the suds temperature is
less than 55°C.
MINIMUM IRON and WOOLLENS
The door can be opened during the fol-
lowing programme stage:
– Main wash
Washing cannot be added or removed
later if the following additional options
or programmable functions have been
selected:
– “Water plus” (the water level is in-
creased)
– Programme lock (e.g. to prevent
children from opening the door dur-
ing the wash cycles).
Adding or removing washing
15

Adding detergent
All modern detergents produced for
automatic washing machines are suit-
able, including liquid, compact (con-
centrated) and special application
detergents. Use dispensing aids, e.g.
balls, if these are supplied with the
detergent. Woollens and knitwear con-
taining wool mixtures should be
washed using a detergent specifically
designed for washing woollens.
Amounts of detergent are recom-
mended on the packaging. The right
amount to dispense will depend on the
following:
– The quantity of the washing.
– The water hardness level (check with
your local water supplier).
– The level of soiling.
Water Hardness
Hardness
range
Type of
water
(hardness)
Total
hardness
(mg/l)
°dH
(German)
I soft 0 - 130 0° - 7°
II medium 130 - 250 7° - 14°
III hard 250 - 380 14° - 21°
IV very hard over 380 over 21°
It is important to dispense the
correct amount, because...
...too little has the following results:
– The washing will not be properly
clean and will in time become grey
and hard to the touch.
– Greasy particles cling to the washing.
– Lime deposits on the heater ele-
ments.
...too much results in the following:
– Excessive foam.
– Low level of agitation.
– Poor washing and rinsing results.
Water is taken in through compartment
iin the pre-wash.
Water is taken in through compartment
jin the main wash. If the capacity of
compartment jis insufficient for the
amount of detergent needed (e.g. in
very hard water areas), the Customer
Service Engineer can adjust the ma-
chine so that water and detergent can
also be taken into the main wash
through compartment i.
Water Softeners
A water softener can be used to cut
down on the use of detergents in water
hardness ranges II-IV. Dispense ac-
cording to the amount specified on the
packaging. First add detergent and
then the water softener.
Use a quantity of detergent as for soft
water.
If you wash using several components
(e.g. special application detergents),
we recommend dispensing the agents
into compartment jin the following
order:
1. Detergent
2. Water softener
3. Stain salts
This way the agents are distributed
more efficiently.
Adding detergent
16

Fabric conditioners/starch formulations
Fabric conditioners/Texturisers
Fabric conditioners make garments
soft and fluffy to handle and help pre-
vent static cling when tumble drying.
Dispense according to the manufac-
turer’s instructions.
Texturisers are synthetic starch formula-
tions and give body to items e.g. shirts,
tablecloths and bed linen.
Open the lid of compartment p.
Add fabric conditioner, but do not
exceed the max. level mark.
Close the compartment lid and push
the drawer back in.
– The conditioner is automatically dis-
pensed in the last rinse. At the end
of the programme a small amount of
water remains in the fabric condi-
tioner compartment p.
– If preferred, turn the spin speed se-
lector to "Rinse hold" to allow the
load to steep in the fabric condi-
tioner / retexturiser.
Starch / liquid starch
Prepare and dispense the starch sol-
ution in accordance with the manu-
facturer’s instructions.
Add to compartment i.
Select the spin speed.
Turn the programme selector to
“Starch”.
– The “Soak / Pre-wash” indicator will
light up.
– If the washing is not be be spun at
the end of the programme after
starching, turn the spin speed selec-
tor to “without final spin”. Water will
be drained away at the end of the
starch stage.
– If the washing is to be steeped in
water after the starch stage (to less-
en creasing), turn the spin speed se-
lector to “Rinse hold”.
To continue:
Select a spin speed.
Fabric conditioners/starch formulations
17

Programme selection
Programme Fabric Temperature
range
COTTONS
9876
cottons and linen fabrics eg bedlinen, table linen,
towelling, jeans, T-shirts and nappies.
95°C bis 30°C
MINIMUM IRON
4321
(60°C) white nylon white polyester fabrics,
(50°C) coloured nylon, polyester, cotton and viscose
fabrics with special finishes, acrylic cotton fabrics,
coloured polyester / cotton fabrics
(40° / 30°C) minimum iron fabrics not washable at
higher temperatures, (60 - 30°C).
60°C to 30°C
DELICATES
a@
Acrylics acetate and triacetate, socks and stockings in
man-made fibres (not wool or wool blends),
60°C to cold
Curtains declared machine-washable by the
manufacturer (pre-wash probably advisable)
30°C to cold
WOOLLENS Programme for machine-washable wool fabrics bearing
the machine-washable care label
(there is not a pre-wash option)
(See Care Symbol Chart)
40°C to cold
QUICKWASH 40°C
7
Very lightly soiled fabrics
Not suitable for Delicates
40°C
Starch Table cloths, napkins, overalls, uniforms. cold
Spin Articles which can be spun, eg handwashed items
Drain For use when the cycle stops at “Rinse hold” and the
washing is not to be spun
SEPARATE RINSE Articles which should be washed by hand and only
rinsed and spun in the machine.
cold
Programme selection
18

Max. load Additional options Notes
5 kg – Soak
– Pre-wash
– Water plus
– Short wash
with heavily soiled items select “Soak” or
“Pre-wash”
2,5 kg – Soak
– Pre-wash
– Water plus
– Short wash
with heavily soiled items select “Soak” or
“Pre-wash”
for lightly soiled items select Short wash"
1 kg – Soak
– Pre-wash
– Short wash
Use the Wool programme for textiles with
wool content.
If “cold” is selected for the temperature,
the water is warmed to 24°C. This helps
the effect of the detergent.
For shorter programmes use Delicates +
Short wash and not “QUICKWASH 40°C”
Fill the drum
loosely 1/2 to 3/4
full
– Soak
– Pre-wash
– Short
Dust in curtains usually makes pre-wash
advisable
1 kg If “cold” is selected for the temperature,
the water is warmed to 24°C. This helps
the effect of the detergent
2,5 kg – Water plus Add less detergent (half load)
5 kg The washing should be washed but not
treated with fabric conditioner.
5 kg
5 kg
See Section on Additional options for more details, and also Section on Programmable functions.
Programme selection
19

Programme sequence
COTTONS MINIMUM IRON DELICATES
Soak optional optional optional
Pre-wash optional optional optional
Main wash
X X X
Top-up rinse from 75°C – –
Graduated rinsing – from 50°C from 50°C
No. of rinses – normal 3 oder 41) 33
– part load 2 3 3
– short wash 2 2 3
Rinse & interim spin (rpm) max. 1000 max. 500 –
Final spin (rpm) max. 1300 max. 900 max. 600
Anti-crease spin & loosen max. 30 mins max. 30 mins max. 30 mins
Rinse hold optional optional optional
Without final spin optional optional optional
Wash rhythm normal normal gentle action
Water level – Wash
– Rinse
low 2)
low 2) low 2) medium 2) high
high
Notes:
Xprogramme section available
– Programme section not available
1) A 4th rinse automatically switches in if there is too much foam in the drum, or if a spin speed lower
than 800 rpm has been selected.
2) Increasing the water level:
The water level can be increased from a low level to a higher level by pressing the “Water plus” button.
3) Top-up rinse:
Additional water flows into the drum, and the suds are cooled slightly. Hot water might damage plastic
drain pipes.
Graduated rinsing:
The suds are cooled at the end of the wash cycle by water flowing in and being pumped away at inter-
vals. This minimises the danger of creasing, by avoiding sudden temperature changes.
WOOLLENS:
Wool is susceptible to damage from movement when it is wet. Drum movement times during the pro-
gramme are shorter, and the drum rotates more slowly.
Programme sequence
20