Milesight LoRaWAN EM320-TH User manual

Temperature & Humidity
Sensor
Featuring LoRaWAN®
EM320-TH
User Guide

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Safety Precautions
Milesight will not shoulder responsibility for any loss or damage resulting from not following the
instructions of this operating guide.
The device must not be disassembled or remodeled in any way.
In order to protect the security of the device, please change device password when first
configuration. The default password is 123456.
Do not place the device close to objects with naked flames.
Do not place the device where the temperature is below/above the operating range.
The device is not intended to be used as a reference sensor, and Milesight will not should
responsibility for any damage which may result from inaccurate readings.
The battery should be removed from the device if it is not to be used for an extended period.
Otherwise, the battery might leak and damage the device. Never leave a discharged battery
in the battery compartment.
Make sure all batteries are newest when install, or battery life will be reduced.
The device must never be subjected to shocks or impacts.
Declaration of Conformity
EM320-TH is in conformity with the essential requirements and other relevant provisions of the
CE, FCC, and RoHS.
Copyright © 2011-2022 Milesight. All rights reserved.
All information in this guide is protected by copyright law. Whereby, no organization or individual
shall copy or reproduce the whole or part of this user guide by any means without written
authorization from Xiamen Milesight IoT Co., Ltd.
For assistance, please contact
Milesight technical support:
Email: [e-mail]
Support portal: support.milesight-iot.com
Tel: [phone]
Fax: [phone]
Address: Building C09, Software Park III,
Xiamen 361024, China

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Revision History
Date
Doc Version
Description
Oct.13, 2022
V 1.0
Initial version

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Contents
1. Product Introduction ......................................................................................................................... 5
1.1 Overview ...................................................................................................................................5
1.2 Features ................................................................................................................................... 5
2. Hardware Introduction ...................................................................................................................... 6
2.1 Packing List ..............................................................................................................................6
2.2 Hardware Overview ................................................................................................................. 6
2.3 Dimensions .............................................................................................................................. 6
3. Operation Guide .................................................................................................................................7
3.1 NFC Configuration ................................................................................................................... 7
3.2 LoRaWAN Settings .................................................................................................................. 8
3.3 Basic Settings ........................................................................................................................11
3.4 Advanced Settings ................................................................................................................ 11
3.4.1 Calibration Settings .................................................................................................... 11
3.4.2 Threshold Settings ..................................................................................................... 12
3.4.3 Data Storage ............................................................................................................... 12
3.4.4 Data Retransmission .................................................................................................. 14
3.5 Maintenance .......................................................................................................................... 15
3.5.1 Upgrade ....................................................................................................................... 15
3.5.2 Backup .........................................................................................................................16
3.5.3 Reset to Factory Default .............................................................................................17
4. Installation ....................................................................................................................................... 18
5. Device Payload ................................................................................................................................ 19
5.1 Basic Information .................................................................................................................. 19
5.2 Sensor Data ........................................................................................................................... 19
5.3 Downlink Commands ............................................................................................................ 20
5.4 Historical Data Enquiry ..........................................................................................................21

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1. Product Introduction
1.1 Overview
EM320-TH is a simple, compact and powerful LoRaWAN®temperature & humidity sensor. It is
equipped with high-precision sensors and IP67 waterproof design, applicable for accurate
temperature and humidity data detection in various harsh environments. FDA-approved
food-grade material’s enclosure and magnet design allow it to be placed in freezers and
refrigerators and in contact with food or medicines safely. Two optional versions can unleash
the potential of EM320-TH sensor to the maximum.
In addition to LoRaWAN®technology with low power consumption, it has built-in high-capacity
batteries available for usage for up to 5 years without battery replacement. Moreover, EM320-TH
is compatible with both Milesight LoRaWAN®Gateway and Milesight IoT Cloud to achieve
remote data monitoring and management. It is suitable for both indoor and outdoor applications
such as cold chain transportation, agricultural greenhouse, office buildings, hospitals, factories,
etc.
1.2 Features
Uses high-precision sensor, capable of sensor subtle changes in temperature and humidity
IP67 waterproof enclosure with multi-level structure and sealing ring design enabling strong
waterproof performance for harsh environments
Uses FDA-approved food-grade material’s enclosure, which is safe for contact with food or
medicines
Ultra-low power consumption and standby with 5400mAh built-in replaceable batteries,
ensuring durable battery life
Wall mounting or magnet version optional for multiple installation scenarios
Anti-theft and anti-slip pad design on back cover to secure firm and sturdy installation
Long range data transmission for up to 15 kilometers in rural areas
Store locally 3000 historical records and support retransmission to prevent data loss
Equipped with NFC for easy configuration
Compliant with standard LoRaWAN®gateways and network servers
Quick and easy management with Milesight IoT Cloud solution

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2. Hardware Introduction
2.1 Packing List
1 × EM320-TH
Sensor
1 × Quick Start
Guide
1 × Warranty
Card
2 × Wall
Mounting Kits
(Standard Version Only)
1 × Fixing
Screw(Standard
Version Only)
If any of the above items is missing or damaged, please contact your sales Representative.
2.2 Hardware Overview
2.3 Dimensions(mm)

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2.4 Power Button
The LED indicator and power button are inside the device. Switch on/off and reset can also be
configured via NFC.
Function
Action
LED Indication
Turn On
Press and hold the button for more than 3 seconds.
Off →On
Turn Off
Press and hold the button for more than 3 seconds.
On -> Off
Reset
Press and hold the button for more than 10 seconds.
Blink 3 times.
Check
On/Off Status
Quickly press the power button.
Light On: Device is on.
Light Off: Device is off.
3. Operation Guide
3.1 NFC Configuration
EM320-TH sensor can be monitored and configured via NFC. Please refer the following steps to
complete configuration.
1. Download and install “Milesight ToolBox” App from Google Play or Apple App Store.
2. Enable NFC on the smartphone and launch Milesight ToolBox.
3. Attach the smartphone with NFC area to the device to read device information. Basic
information and settings of the device will be shown on ToolBox App if it’s recognized
successfully. You can read and configure the device by tapping the Read/Write device on the
App. In order to protect the security of the device, please change password when first
configuration. The default password is 123456.
Note:
1) Ensure the location of smartphone NFC area and it’s recommended to take off phone case.
2) If the smartphone fails to read/write configurations via NFC, keep the phone away and back
to try again.
3) EM320-TH sensor can also be configured by dedicated NFC reader, which can be purchased
from Milesight IoT.

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3.2 LoRaWAN Settings
LoRaWAN settings is used for configuring the transmission parameters in LoRaWAN®network.
Basic LoRaWAN Settings:
Go to “Device -> Settings -> LoRaWAN Settings” of ToolBox App to configure join type, App EUI,
App Key and other information. You can also keep all settings by default.

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Parameters
Description
Device EUI
Unique ID of the device which can also be found on the label.
App EUI
Default App EUI is 24E124C0002A0001.
Application Port
The port is used for sending and receiving data, default port is 85.
Join Type
OTAA and ABP mode are available.
Application Key
Appkey for OTAA mode, default is 5572404C696E6B4C6F52613230313823.
Device Address
DevAddr for ABP mode, default is the 5th to 12th digits of SN.
Network Session
Key
Nwkskey for ABP mode, default is 5572404C696E6B4C6F52613230313823.
Application
Session Key
Appskey for ABP mode, default is 5572404C696E6B4C6F52613230313823.
LoRaWAN Version
V1.0.2, V1.0.3, V1.1 are available.
Work Mode
It’s fixed as Class A.
RX2 Data Rate
RX2 data rate to receive downlinks.
RX2 Frequency
RX2 frequency to receive downlinks. Unit: Hz
Spread Factor
If ADR is disabled, the device will send data via this spread factor.
Confirmed Mode
If the device does not receive ACK packet from network server, it will resend
data once.
Rejoin Mode
Reporting interval ≤ 30 mins: the device will send a specific number of
LinkCheckReq MAC packets to the network server every 30 mins to validate
connectivity; If there is no response, the device will re-join the network.
Reporting interval > 30 mins: the device will send a specific number of
LinkCheckReq MAC packets to the network server every reporting interval to
validate connectivity; If there is no response, the device will re-join the
network.
Set the number of
packets sent
When rejoin mode is enabled, set the number of LinkCheckReq packets sent.
ADR Mode
Allow network server to adjust datarate of the device.
Tx Power
Transmit power of the device.
Note:
1) Please contact sales for device EUI list if there are many units.
2) Please contact sales if you need random App keys before purchase.
3) Select OTAA mode if you use Milesight IoT cloud to manage devices.
4) Only OTAA mode supports rejoin mode.

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LoRaWAN Frequency Settings:
Go to “Settings -> LoRaWAN Settings” of ToolBox App to select supported frequency and select
channels to send uplinks. Make sure the channels match the LoRaWAN®gateway.
If frequency is one of CN470/AU915/US915, you can enter the index of the channel that you
want to enable in the input box, making them separated by commas.
Examples:
1, 40: Enabling Channel 1 and Channel 40
1-40: Enabling Channel 1 to Channel 40
1-40, 60: Enabling Channel 1 to Channel 40 and Channel 60
All: Enabling all channels
Null: Indicates that all channels are disabled

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Note:
For -868M model, the default frequency is EU868;
For -915M model, the default frequency is AU915.
3.3 Basic Settings
Go to “Device -> Settings -> General Settings” of ToolBox App to change the reporting interval,
etc.
Parameters
Description
Reporting Interval
Reporting interval of transmitting current sensor values to network
server. Default: 10 mins, Range: 1-1080 mins
Temperature Unit
Change the temperature unit displayed on the ToolBox.
Note:
1) The temperature unit in the reporting package is fixed as °C.
2) Please modify the threshold settings if the unit is changed.
Data Storage
Disable or enable data storage locally. (see section 3.4.3 to export data )
Data
Retransmission
Disable or enable data retransmission. (see section 3.4.4)
Change Password
Change the password for ToolBox App or software to read/write this
device.
3.4 Advanced Settings
3.4.1 Calibration Settings
ToolBox supports numerical calibration for all items. Go to “Device -> Settings -> Data
Collection Settings” of ToolBox App to type the calibration value and save, the deice will add the
calibration value to raw value.

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3.4.2 Threshold Settings
Go to “Device -> Settings -> Threshold Settings” of ToolBox App to enable the threshold
settings and input the threshold, it will upload the current data once instantly when temperature
is over or below the threshold. Note that when you change the temperature unit, please
re-configure the threshold.
3.4.3 Data Storage
EM320-TH sensor supports storing more than 3000 data records locally and exports data via
ToolBox App. The device will record the data according to reporting interval even not joining
network.
1. Go to “Device -> Settings -> General Settings” of ToolBox App to enable data storage feature.
2. Go to “Device -> Maintenance” of ToolBox App, click “Export”, then select the data time range
and click “Confirm” to export data. ToolBox App can export last 7 days’ data at most.

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3. Click “Data Cleaning” to clear all stored data inside the device.

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3.4.4 Data Retransmission
EM320-TH supports data retransmission to ensure network server can get all data even if
network is down for some times. There are two ways to get the lost data:
Network server sends downlink commands to enquire the historical data for specifying time
range, see section 5.4;
When network is down if no response from LinkCheckReq MAC packets for a period of time,
the device will record the network disconnected time and re-transmit the lost data after
device re-connects the network.
Here are the steps for data retransmission:
1. Ensure the device time is correct, please use Toolbox software or ToolBox App to sync the
time. If you set LoRaWAN®version as 1.0.3 or later, the network server will use MAC commands
to assign the time to device every time when the sensor joins to network.
2. Enable data storage feature and data retransmission feature;
3. Go to “Device -> Settings -> General Settings” of ToolBox App to enable rejoin mode feature
and set the number of packets sent. Take below as example, the device will send LinkCheckReq
MAC packets to the network server at least every 30 mins to check if the network is
disconnected; if there is no response for 8 times (8 * 30 mins = 240 mins =4 hours), the device
will record a data lost time point( disconnection time minus 4 hours).

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4. After the network connected back, the device will send the lost data from the point in time
when the data was lost according to the reporting interval.
Note:
1) If the device is rebooted or re-powered when data retransmission is not completed, the
device will re-send all retransmission data again after device is reconnected to the network;
2) If the network is disconnected again during data retransmission, it will only send the latest
disconnection data;
3) The retransmission data format is started with “20ce”, please refer to see section 5.4.
4) Data retransmission will increase the uplinks and shorten the battery life.
3.5 Maintenance
3.5.1 Upgrade
ToolBox App:
1. Download firmware from www.milesight-iot.com to your smartphone.
2. Open ToolBox App and click “Browse” to import firmware and upgrade the device.
Note:
1) Operation on ToolBox is not supported during the upgrade.
2) Only Android version ToolBox supports the upgrade feature.

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3.5.2 Backup
EM320-TH sensor supports configuration backup for easy and quick device configuration in bulk.
Backup is allowed only for devices with the same model and LoRaWAN®frequency band.
ToolBox App:
1. Go to “Template” page on the App and save current settings as a template. You can also edit
the template file.
2. Select one template file that saved in the smartphone and click “Write”, then attach it to
another device to write configuration.
Note: Slide the template item to the left to edit or delete it. Click the template to edit the
configurations.

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3.5.3 Reset to Factory Default
Please select one of following methods to reset device:
Via Hardware: Hold on reset button inside the device more than 10s.
Via ToolBox App: Go to “Device -> Reset” to click “Reset”, then attach smart phone with NFC
area to device to complete reset.

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4. Installation
Standard Version:
1. Remove the backplate on the back of the device, screw the wall plugs into the wall and fix the
backplate with screws on it, then install back the device. Note that the vent of device should not
face upwards when installing.
2. Fix the bottom of the device to the cover with a fixing screw.
Magnetic Version:
Attached the device to a magnetic surface such as the metal surface of the refrigerator, freezer, freight
container, etc. The back of the device is equipped with anti-slip pad to secure firm and sturdy installation.
Note that the vent should not face upwards.

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5. Device Payload
All data are based on following format (HEX), the Data field should follow little-endian:
Channel1
Type1
Data1
Channel2
Type2
Data2
Channel 3
...
1 Byte
1 Byte
N Bytes
1 Byte
1 Byte
M Bytes
1 Byte
...
For decoder examples please find files on https://github.com/Milesight-IoT/SensorDecoders.
5.1 Basic Information
EM320-TH sensors report basic information of sensor whenever joining the network.
Example:
5.2 Sensor Data
EM320-TH sensors report sensor data according to reporting interval (10mins by default).
Channel
Type
Description
ff
01(Protocol Version)
01=>V1
09 (Hardware Version)
01 40 => V1.4
0a (Software Version)
01 14 => V1.14
0b (Power On)
Device is on
0f (Device Type)
00: Class A, 01: Class B, 02: Class C
16 (Device SN)
16 digits
ff166785c38226020003 ff090110ff0a0101ff0f00
Channel
Type
Value
Channel
Type
Value
ff
16 (Device
SN)
6785c382260200
03
ff
09
(Hardware version)
0110
(V1.1)
Channel
Type
Value
Channel
Type
Value
ff
0a
(Software
version)
0101
(V1.1)
ff
0f
(Device Type)
00
(Class A)
Item
Channel
Type
Description
Battery Level
01
75
UINT8, Unit: %
Temperature
03
67
INT16, Unit: °C, Resolution: 0.1 °C
Humidity
04
68
UINT8, Unit: %RH, Resolution: 0.5 %RH

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Example:
5.3 Downlink Commands
EM320-TH sensors support downlink commands to configure the device. The application port is
85 by default.
Example:
1. Set reporting interval as 20 minutes.
017564 03672201 046850
Channel
Type
Value
Channel
Type
Value
01
75
(Battery Level)
64=>100%
03
67
(Temperatur
e)
22 01=>01 22=>290
Temp=290*0.1
=29°C
Channel
Type
Value
Channel
Type
Value
04
68
(Humidity)
50=>80
Hum=100*
0.5
=69%
Channel
Type
Description
ff
02(Set Collecting Interval)
2 Bytes, unit: s
03(Set Reporting Interval)
2 Bytes, unit: s
06 (Set Threshold Alarm)
9 Bytes, CTRL(1B)+Min(2B)+Max(2B)+
00000000(4B)
CTRL:
Bit0~Bit2:
000-disable
001-below (minimum threshold)
010-over (maximum threshold)
011-within
100-below or above
Bit3~Bit7: 11001
10 (Reboot)
ff (Reserved)
ff03b004
Channel
Type
Value