Millipore DIRECT-Q 3 SYSTEM User manual

User Manual DIRECT-Q®3SYSTEM
DIRECT-Q 3UV SYSTEM

Notice
The information in this document is subject to change without notice and should not be construed as a
commitment by Millipore Corporation. Millipore Corporation assumes no responsibility for any errors that
might appear in this document. This manual is believed to be complete and accurate at the time of
publication. In no event shall Millipore Corporation be liable for incidental or consequential damages in
connection with or arising from the use of this manual.
We manufacture and sell water purification systems designed to produce pure or ultrapure water with
specific characteristics (μS/cm, T, TOC, CFU/ml, Eu/ml) when it leaves the water purification system
provided that the Direct-Q Systems are fed with water quality within specifications, and properly maintained
as required by the supplier.
We do not warrant these systems for any specific applications. It is up to the end user to determine if the
quality of the water produced by our systems matches his expectations, fits with norms/legal requirements
and to bear responsibility resulting from the usage of the water.
Copyright
©2006 MILLIPORE CORPORATION. PRINTED IN FRANCE. ALL RIGHTS RESERVED.
THIS BOOK OR PARTS THEREOF MAY NOT BE REPRODUCED IN ANY FORM WITHOUT THE
WRITTEN PERMISSION OF THE PUBLISHERS.
FTPF09550
REV. 3 – 12/08
Trademarks
Millipore and Direct-Q are registered trademarks of Millipore Corporation.
Millipak, Millex and BioPak are registered trademarks of Millipore Corporation.
The “M” Mark and SmartPak DQ3 are a trademark of Millipore Corporation.
Tygon is a registered trademark of Norton Co.
Velcro is a registered trademark of Velcro Industries, B.V.
All other trademarks are trademarks of their respective manufacturers.

Millipore’s Standard Warranty
Millipore Corporation (“Millipore”) warrants its products will meet their applicable published
specifications when used in accordance with their applicable instructions for a period of one year from
shipment of the products. MILLIPORE MAKES NO OTHER WARRANTY, EXPRESSED OR
IMPLIED. THERE IS NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. The warranty provided herein and the data, specifications and descriptions of
Millipore products appearing in Millipore’s published catalogues and product literature may not be altered
except by express written agreement signed by an officer of Millipore. Representations, oral or written,
which are inconsistent with this warranty or such publications are not authorised and if given, should not be
relied upon.
In the event of a breach of the foregoing warranty, Millipore’s sole obligation shall be to repair or replace, at
its option, the applicable product or part thereof, provided the customer notifies Millipore promptly of any
such breach. If after exercising reasonable efforts, Millipore is unable to repair or replace the product or
part, then Millipore shall refund to the customer all monies paid for such applicable product or part.
MILLIPORE SHALL NOT BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL OR
ANY OTHER INDIRECT DAMAGES RESULTING FROM ECONOMIC LOSS OR PROPERTY
DAMAGE SUSTAINED BY ANY CUSTOMER FROM THE USE OF ITS PRODUCTS.
Directive 2002/96 EC : For European users only
The symbol “crossed bin” on a product or its packaging indicates that the
product should not be treated like household waste when discarded. Instead
the product should be disposed of at a location that handles discarded electric
or electronic equipment.
Proper disposal of equipment containing electric or electronic components
will help to reduce pollution effects to the environment or to human health.
Proper recycling of these products helps in environmental preservation and
helps to protect natural resources. For more information about recycling of
products containing electric or electronic components, please contact your
local recycling representative or organisation.

DECLARATION OF CONFORMITY
EUROPEAN UNION EC DIRECTIVE
Directive 89/336/CEE
Directive 73/23/CEE
Direct-Q
♦The Direct-Q System mentioned above is manufactured in Millipore SAS - 67120 Molsheim -
FRANCE - facilities whose quality management system is approved by an accredited registering body
to the ISO9001 Quality System Standards.
♦We certify that these Lab Direct-Q Systems are designed and manufactured in application of the
following European Council directives:
- 89/336/CEE relating to Electromagnetic compatibility
- 73/23/CEE relating to electrical equipment designed for use within certain voltage limits
♦Standards to which conformity is declared as applicable are the following :
-EN 61326-1: 1997: Electrical equipment for measurement, control and
laboratory use – EMC requirements.
-EN 61010-1: 2001: Safety requirements for electrical equipment for
measurement, control, and laboratory use.
GuyREYMANN
Quality Assurance Manager

TABLE OF CONTENTS
CHAPTER 1INTRODUCTION .......................................................... 1
1-1 USING THIS MANUAL ..................................................................................................................... 1
1-2 SAFETY INFORMATION................................................................................................................... 1
1-3 CONTACTING MILLIPORE............................................................................................................... 2
Internet and Email ................................................................................................................................... 2
Manufacturing Site................................................................................................................................... 2
CHAPTER 2PRODUCT INFORMATION ........................................... 3
2-1 DIRECT-Q SYSTEM OVERVIEW ...................................................................................................... 3
2-2 DIRECT-Q PRODUCT WATER SPECIFICATIONS .............................................................................. 3
Water Flowrate Specifications................................................................................................................. 3
Product Water Quality............................................................................................................................. 3
2-3 SCHEMATIC OF MAIN COMPONENTS.............................................................................................. 4
2-4 OPERATING PRINCIPLE ................................................................................................................... 4
2-5 TECHNICAL SPECIFICATIONS ......................................................................................................... 5
Dimensions............................................................................................................................................... 5
Weight ...................................................................................................................................................... 5
Noise Level............................................................................................................................................... 5
Electrical.................................................................................................................................................. 5
CHAPTER 3PRE INSTALLATION.................................................... 6
3-1 INSTALLATION REQUIREMENTS ..................................................................................................... 6
Feedwater Requirements ......................................................................................................................... 6
Feedwater Connection Needed................................................................................................................ 6
Reject Flow Requirement......................................................................................................................... 6
Environmental Requirements................................................................................................................... 7
3-2 OPTIONAL EQUIPMENT YOU MAY NEED....................................................................................... 7
Wall Mounting Bracket............................................................................................................................ 7
External Tank Connector......................................................................................................................... 7
3-3 UNPACKING THE DIRECT-Q −WHAT’S INSIDE?............................................................................ 8

TABLE OF CONTENTS
CHAPTER 4INSTALLATION ........................................................... 9
4-1 PREPARATION OF THE SYSTEM ...................................................................................................... 9
4-2 CONNECTION OF TUBING ............................................................................................................. 10
Feedwater Tubing.................................................................................................................................. 10
Reject Tubing ......................................................................................................................................... 11
Overflow Tubing .................................................................................................................................... 11
Tank Outlet Tubing ................................................................................................................................ 12
4-3 CONNECTION OF THE POWER CORD −TURNING ON THE SYSTEM POWER.................................. 13
Start-up Displays.................................................................................................................................... 13
4-4 INSTALLATION OF THE SMARTPAK.............................................................................................. 14
Installation ............................................................................................................................................. 14
Flush Mode............................................................................................................................................. 16
Rinsing the SmartPak............................................................................................................................. 16
4-5 INSTALLATION OF THE VENT FILTER........................................................................................... 17
4-6 INSTALLATION OF THE TYGON TUBING....................................................................................... 17
4-7 PURGING AIR FROM THE SYSTEM ................................................................................................ 18
4-8 HYDRATING THE SYSTEM ............................................................................................................ 18
4-9 INSTALLATION AND RINSING OF THE FINAL FILTER.................................................................... 19
4-10 HOW TO CALIBRATE THE FLOWRATE FROM THE DIRECT-Q (F02).............................................. 20
4-11 HOW TO SHOW RESISTIVITY OR CONDUCTIVITY UNITS (C01) ................................................... 22
With Temperature Compensated or non Temperature Compensated values........................................ 22
4-12 HOW TO SET THE RESISTIVITY SETPOINT (C02).......................................................................... 24
CHAPTER 5USING THE DIRECT-Q.............................................. 26
5-1 UNDERSTANDING THE DISPLAY................................................................................................... 26
5-2 HOW TO GET WATER FROM THE DIRECT-Q ................................................................................ 26
Product Water Using the Dispensing Button ........................................................................................ 26
RO Water Using the Tank Outlet Valve................................................................................................. 27
How to Dispense an Exact Amount of Product Water (F01) ................................................................ 28

TABLE OF CONTENTS
5-3 OPERATING MODES...................................................................................................................... 30
Standby................................................................................................................................................... 30
Flush....................................................................................................................................................... 30
Filling Tank............................................................................................................................................ 31
Pre Operate............................................................................................................................................ 31
Dispensing.............................................................................................................................................. 32
Auto-Dispensing..................................................................................................................................... 32
5-4 HOW TO VIEW THE PRODUCT RESISTIVITY AND TEMPERATURE IN FILLING TANK MODE OR IN
PRE OPERATE MODE.................................................................................................................................... 33
5-5 HOW TO VIEW THE RO PERMEATE CONDUCTIVITY IN FILLING TANK MODE OR IN PRE
OPERATE MODE ........................................................................................................................................... 33
5-6 HOW TO RECIRCULATE WATER MANUALLY BEFORE DISPENSING ............................................... 34
5-7 HOW TO UNDERSTAND DIRECT-Q MESSAGES ............................................................................. 35
Pack Alarm............................................................................................................................................. 35
UV Lamp Alarm ..................................................................................................................................... 35
Flush: Open Tank Outlet Valve............................................................................................................. 36
CHAPTER 6MAINTENANCE......................................................... 37
6-1 MAINTENANCE SCHEDULE........................................................................................................... 37
6-2 HOW TO REPLACE THE SMARTPAK.............................................................................................. 38
Removing the SmartPak......................................................................................................................... 38
Installation ............................................................................................................................................. 39
Flush Mode............................................................................................................................................. 40
Rinsing the SmartPak............................................................................................................................. 40
Replacing the Vent Filter....................................................................................................................... 41
Installing the Tygon Tubing................................................................................................................... 41
Purging Air from the System.................................................................................................................. 41
Hydrating the System ............................................................................................................................. 41
Replacing the Final Filter...................................................................................................................... 41
6-3 HOW TO REPLACE THE FINAL FILTER.......................................................................................... 42
6-4 HOW TO CLEAN THE SCREEN FILTER........................................................................................... 43
6-5 HOW TO CALIBRATE THE TANK LEVEL (C04)............................................................................. 44
6-6 HOW TO EMPTY THE TANK (C03)................................................................................................ 46

TABLE OF CONTENTS
6-7 HOW TO SANITIZE THE SYSTEM................................................................................................... 48
Things to Know BEFORE you sanitize the System and the Tank.......................................................... 48
Sanitizing the System and the Tank ....................................................................................................... 49
6-8 HOW TO SANITIZE THE TANK ONLY............................................................................................. 53
Things to Know BEFORE you sanitize the Tank................................................................................... 53
Sanitizing the Tank................................................................................................................................. 54
6-9 HOW TO REPLACE THE UV LAMP (UV SYSTEM ONLY)............................................................... 57
Removing the UV Lamp......................................................................................................................... 58
Installing the new UV Lamp .................................................................................................................. 59
6-10 HOW TO VIEW OR RESET THE UV LAMP TIMER (C05)................................................................ 60
How to View the Remaining Days on the UV Lamp Timer................................................................... 60
How to Reset the UV Lamp Timer ......................................................................................................... 61
CHAPTER 7TROUBLESHOOTING................................................. 62
CHAPTER 8ORDERING INFORMATION ....................................... 65
8-1 CATALOGUE NUMBERS FOR DIRECT-Q SYSTEMS ....................................................................... 65
8-2 CATALOGUE NUMBERS FOR CONSUMABLES ............................................................................... 65
8-3 CATALOGUE NUMBERS FOR ACCESSORIES.................................................................................. 65

INTRODUCTION
- 1 -
Chapter 1 INTRODUCTION
1-1 USING THIS MANUAL
This User Manual is a guide for use during the installation, normal operation and maintenance of a
Direct-Q 3 or a Direct-Q 3 UV Water Purification System. ‘Direct-Q’ is used in this manual to refer to
either the Direct-Q 3 or the Direct-Q 3 UV unless otherwise noted. It is highly recommended to
completely read this manual and to fully comprehend its contents before attempting normal operation or
maintenance of the Water Purification System.
1-2 SAFETY INFORMATION
Your Direct-Q System should be operated according to the instructions in this manual. In particular, the
hydraulic and electrical specifications should be followed and met. It is important to use this equipment
as specified in this manual; using this equipment in a different manner may impair the safety
precautions of the Direct-Q System.
Symbol What it means
!
This HAZARD symbol is used to refer to instructions in this manual that
need to be done safely and carefully.
This ATTENTION symbol is used to refer to instructions in this manual
that need to be done carefully.
This UV RADIATION sticker is used to refer to a position on the Direct-Q
System Cabinet or inside of it where exposure to UV light is possible.
This DANGER sticker is used to refer to a position on the Direct-Q System
Cabinet or inside of it that could be hazardous.
This ELECTRICAL GROUND sticker is used to refer to a position on the
Direct-Q System Cabinet or inside where an electrical ground connection is
made.
This ELECTRICAL DANGER sticker is used to refer to a position on the
Direct-Q System Cabinet or inside where an electrical danger could exist.

INTRODUCTION
- 2 -
1-3 CONTACTING MILLIPORE
INTERNET
The Millipore Internet Site can be used to find addresses, telephone/fax numbers and other information.
Internet Site Address: www.millipore.com
www.millipore.com/techservice
MANUFACTURING SITE
Millipore SAS
67120 Molsheim
FRANCE

PRODUCT INFORMATION
- 3 -
Chapter 2 PRODUCT INFORMATION
2-1 DIRECT-Q SYSTEM OVERVIEW
DISPLAY
The DISPLAY is used to
monitor the water quality and
system status.
DISPENSING
BUTTON
KEYPAD
The DISPENSING
BUTTON is used to get
Product Water.
The KEYPAD is used to
access operating functions and
system settings.
2-2 DIRECT-Q PRODUCT WATER SPECIFICATIONS
WATER FLOWRATE SPECIFICATIONS
RO WATER
FLOWRATE DISPENSING FLOWRATE REJECT WATER FLOWRATE
(5°C < T < 35°C)
3 LPH ±15% @ 25°C Up to 42 LPH 30 LPH
PRODUCT WATER QUALITY
Resistivity 18.2 MΩ.cm @ 25 °C
Conductivity 0.056 μS/cm @ 25 °C
Total Organic Carbon (TOC) < 5 μg/L (ppb) (with UV)
< 10 μg/L (ppb) (without UV)
Micro-Organisms < 1 CFU/ml (with Millipak Filter)

PRODUCT INFORMATION
- 4 -
2-3 SCHEMATIC OF MAIN COMPONENTS
14
12 13
8
11
9
4
3
21
10
6 7
5
1 Booster Pump 8 6 Litre Tank
2 Inlet Solenoid Valve 9 Distribution Pump
3 SmartPak DQ3
(Pretreatment and RO Cartridge) 10 UV Lamp 185 nm (UV System)
4 RO Reject Solenoid Valve 11 SmartPak DQ3
(Ion Exchange Polisher Cartridge)
5 RO Reject Capillary 12 Product Resistivity Cell
6 Check Valve 13 Point-of-Use (POU) Solenoid Valve
7 RO Permeate Conductivity Cell 14 Final Filter
2-4 OPERATING PRINCIPLE
Potable tap water enters the SmartPak DQ3 through the Booster Pump. The SmartPak DQ3 (called
‘SmartPak’ for the remainder of this manual) is an all-in-one twin-cartridge containing three water
purification technologies. The first cartridge combines Pretreatment media and a Reverse Osmosis (RO)
membrane. The second cartridge contains Ion Exchange resin. The SmartPak is a consumable device that
needs to be periodically replaced during the maintenance of the system.
Tap water is pretreated to protect the RO membrane from organic fouling and chlorine oxidation. The RO
membrane has 2 exiting streams. The RO water is stored temporarily in the 6 Litre tank. The ions, particles,
organic molecules and bacteria rejected by the RO membrane are sent to the drain via the Reject Tubing.
During Dispensing mode, the Distribution Pump turns on. The RO water is pumped from the tank into the
UV Lamp (UV System). The UV Lamp emits light at 185 nm and 254 nm. It is used to reduce levels of
organic molecules in the water. The UV Lamp is a consumable device that needs to be periodically replaced
during the maintenance of the system. The RO water is then sent to the Ion Exchange Polisher cartridge to
deionize the water. The Final Filter is a membrane based filter that removes all particles and bacteria with a
size greater than the filter pore size. The Final Filter is a consumable device. Product Water is regularly
recirculated to enhance the quality of water delivered from the Direct-Q.

PRODUCT INFORMATION
- 5 -
2-5 TECHNICAL SPECIFICATIONS
DIMENSIONS
SYSTEM HEIGHT,WIDTH AND DEPTH
SHIPPING BOX
♦Height: 56 cm
♦Width: 42 cm
♦Depth: 64 cm
WEIGHT
SYSTEM Direct-Q 3 Direct-Q 3 UV
Operating Weight 17.6 kg 18.2 kg
Dry Weight 8.1 kg 8.6 kg
Shipping Weight 13.4 kg 13.9 kg
NOISE LEVEL
A Direct-Q System has a maximum noise level of 50 dB at a distance of 1 metre away.
ELECTRICAL
♦100 VAC ±10%, 50/60 Hz. 0.68 amp source, 2 amp T (Time Lag) fuse, Power = 100 VA
♦120 VAC ±10%, 50/60 Hz. 0.60 amp source, 2 amp T fuse, Power = 100 VA
♦230 VAC ±10%, 50/60 Hz. 0.37 amp source, 2 amp T fuse, Power = 100 VA
The source of electrical power should be within 2.5 metres of the system. The source
of electrical power must be earth grounded.
14.9 cm
42 cm
54 cm
29.0 cm

PRE INSTALLATION
- 6 -
Chapter 3 PRE INSTALLATION
3-1 INSTALLATION REQUIREMENTS
FEEDWATER REQUIREMENTS
Type of Feedwater Potable
Flowrate ≥40 LPH
Minimum Pressure ≥0.5 bar
Maximum Pressure ≤6 bar
Conductivity < 2000 μS/cm
Temperature 5 to 35 °C
pH 4 - 10
Fouling Index < 10
Iron < 0.1 ppm as CaCO3
Aluminum < 0.05 ppm as CaCO3
Manganese < 0.05 ppm as CaCO3
Free Chlorine < 1 ppm
Langelier Saturation Index < +0.2
TOC < 2000 ppb
FEEDWATER CONNECTION NEEDED
Feedwater Piping Connection 1/2 inch Male GAZ, NPTM or BSPM
REJECT FLOW REQUIREMENT
Drain Capacity 30 LPH

PRE INSTALLATION
- 7 -
ENVIRONMENTAL REQUIREMENTS
Indoor Use Only
Storage Temperature 5 °C < T < 40 °C
Operating Temperature 5 °C < T < 40 °C
Relative Humidity Should not exceed 80% for temperatures below 31 °C Should
stay within 50% to 80% between 31 °C and 40 °C.
Altitude < 3000 metres
Installation Category II
Pollution Degree 2
3-2 OPTIONAL EQUIPMENT YOU MAY NEED
WALL MOUNTING BRACKET
The Millipore Catalogue Number for the Wall Mounting Bracket is WMBSMT001. The mounting hardware
for attaching the bracket to a wall is not included and must be supplied.
EXTERNAL TANK CONNECTOR
The Millipore Catalogue Number for a Tank Connector Kit is TANKPECKT. An external tank holding up
to 30 Litres can be used instead of the internal 6 Litre tank. The Tank Connector Kit is used to connect the
30 L tank to the system. The mounting hardware for connecting the external tank to the system is not
included and must be supplied. The Millipore Catalogue Number for the 30 L PE Reservoir is TANKPE030.

PRE INSTALLATION
- 8 -
3-3 UNPACKING THE DIRECT-Q −WHAT’S INSIDE?
Open the Direct-Q System Shipping Box. Use the checklist included in the Accessories Bag to make sure all
items were shipped and are accounted for. It is highly suggested to become familiar with the items that are
shipped since these will be used in the Installation section of this manual.
Contact Millipore if an item is missing.

INSTALLATION
- 9 -
Chapter 4 INSTALLATION
4-1 PREPARATION OF THE SYSTEM
Open the front cover. Locate the tie wrap used to hold the Booster Pump in place during shipping (A).
Press on the tab of the tie wrap (B). Remove and pull the tie wrap out.
Locate the protective foam found at the UV lamp cable. Remove it (C).
A
B
C

INSTALLATION
- 10 -
4-2 CONNECTION OF TUBING
Rotate the Direct-Q so you can see the back of the system (see photo A).
A
1.
FEEDWATER
TUBING
3.
OVERFLOW
TUBING
2. REJECT
TUBING
4. TANK
OUTLET
FEEDWATER TUBING
Locate the Feedwater Tubing exiting from the bottom middle of the system (B). A 1/2 inch Female
GAZ fitting with a screen filter is attached at the end of this tubing. Unroll it until the fitting reaches
the Feedwater source.
Apply white tape on the thread of the 1/2 inch Male GAZ valve or fitting of the Feedwater source.
Connect the fitting to the valve (C).
B
C
FEEDWATER TUBING
1 2
3
4

INSTALLATION
- 11 -
REJECT TUBING
Locate the Reject Tubing exiting from the bottom middle of the system (D). Unroll it.
Secure the tubing into a sink or drain.
D
REJECT TUBING
OVERFLOW TUBING
Locate the Overflow Tubing exiting from the bottom right of the system (E). Unroll it.
Secure the tubing into a sink or drain.
E
OVERFLOW TUBING

INSTALLATION
- 12 -
TANK OUTLET TUBING
Locate the Tank Outlet Valve, the Tank Outlet
Tubing and the adaptor fitting in the Accessories
Bag.
Install the Tank Outlet Valve and Tubing as
shown (F, G, and H).
Open the Tank Outlet Valve (I). This allows the
tank to be emptied of any water in it. This is
necessary when the SmartPak is flushed with
water after it is installed.
F
G
H
I