Minicom 0SU00018 User manual

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5UM70173 V1 6/09
AccessIT
User Guide

USERGUIDE
1
About thisUser Guide
ThisUserGuide providesinstallation and operation instructionsforthe AccessIT
ManagersystemproducedbyMinicomAdvanced Systems.Itisintended for
systemadministrators andnetworkmanagers, and assumesthatreadershave
generalunderstandingofnetworks, LDAP, hardwareand software.
All information inthisUserGuide issubjectto change withoutpriornotice.
UserGuide Feedback
Yourfeedbackisveryimportantto help usimprove ourdocumentation. Please
email anycommentsto: [e-mail]
Please include the following information:Guide name, partnumberand version
number(asappears on the frontcover).
Copyright
Copyright© 2009 MinicomAdvanced SystemsLtd.
All marksaretrademarksorregistered trademarksoftheirrespective owners.

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Tableof Contents
1. Introduction.........................................................................................................7
1.1Keyfeatures...............................................................................................................7
1.2System components..................................................................................................8
1.3Terminology...............................................................................................................8
1.4System diagram.........................................................................................................9
2. Pre-installation guidelines...............................................................................10
2.1Access services details...........................................................................................11
2.1.1Adding user defined Access services.................................................................11
3. Understanding the system– anoverview......................................................12
3.1Creatingusers..........................................................................................................13
3.2Forming usersintoGroups.....................................................................................13
3.3CreatingTargets......................................................................................................13
3.4Forming Targetsintosets.......................................................................................14
3.5Associating aUserGroupwithaTarget Set.........................................................14
3.6Access services.......................................................................................................15
4. Setting up the system.......................................................................................17
4.1Connectingthe AccessITManager........................................................................17
4.2AccessITManager’sdefault IP address.................................................................18
4.2.1Changing the AccessITManager networkparameters.......................................18
5. Displaying theAccessITwebinterface..........................................................19
5.1Menu section............................................................................................................20
6. Creating users...................................................................................................21
6.1General tab...............................................................................................................22
6.2UserGroup tab.........................................................................................................22
6.2.1RemovingUsersfromaGroup...........................................................................23
6.3Access Permissions tab..........................................................................................23
6.4Saving auser...........................................................................................................24
6.4.1Deleting auser...................................................................................................25
6.5CreatingaUserGroup.............................................................................................25
6.5.1AccessPermissionstab......................................................................................26
6.5.2Allowed Servicestab..........................................................................................27
6.5.3Saving the newGroup........................................................................................27
6.5.4Deleting aUserGroup........................................................................................28
7. Configuring Targets..........................................................................................29
7.1Access Services tab................................................................................................30
7.1.1Default accessservice........................................................................................31

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7.1.2MinicomKVM/IP.................................................................................................31
7.2PDUstab...................................................................................................................33
7.3Target Setstab.........................................................................................................34
7.4Access Permissions tab..........................................................................................34
7.5Saving theTarget.....................................................................................................35
7.6Deleting Targets.......................................................................................................35
7.7CreatingaTarget Set...............................................................................................36
7.7.1AccessPermissionstab......................................................................................36
7.7.2Saving the Targetset.........................................................................................37
7.7.3Deleting aTarget Set..........................................................................................38
8. Configuring KVM/IPDevices...........................................................................39
8.1Setting each IP device tobe AccessITenabled....................................................40
8.2Configuring theIP devices......................................................................................40
8.2.1The Advancedbutton.........................................................................................41
8.2.2Performance.......................................................................................................41
8.2.3Mouse.................................................................................................................42
8.3KVMPortstab..........................................................................................................42
8.3.1DXU IP II units....................................................................................................43
8.4Targets......................................................................................................................44
8.5Networktab..............................................................................................................45
8.5.1Serialtab............................................................................................................46
8.6Saving theIP device configuration changes.........................................................46
8.7Deleting IP devices..................................................................................................46
8.8Device discovery......................................................................................................47
9. Configuring OtherDevices..............................................................................48
9.1Configuring PDUs....................................................................................................48
9.1.1Outletstab..........................................................................................................49
9.2Configuring ConsoleServers.................................................................................50
9.2.1Serialtab............................................................................................................52
10. Configuring Access Services........................................................................53
10.1Accessservices.....................................................................................................53
10.2Minicom KVM/IP.....................................................................................................54
10.3Configuring otherAccess Services –introduction.............................................55
10.3.1AccessServicesdefault values........................................................................55
10.3.2Generalnoteaboutapplicationpaths...............................................................55
10.3.3MinicomPXSerial............................................................................................55
10.3.4Web..................................................................................................................56
10.3.5ILO....................................................................................................................57
10.3.6RDP..................................................................................................................59
10.3.7SSH..................................................................................................................61

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10.3.8VNC..................................................................................................................62
10.3.9Telnet................................................................................................................63
10.3.10VMwareServer...............................................................................................64
10.3.11NewAccess Services.....................................................................................65
11. Configuring Access services forindividual Targets...................................68
11.1Default access service..........................................................................................68
11.2Minicom PX Serial..................................................................................................68
11.2.1Web..................................................................................................................69
11.2.2ILO....................................................................................................................70
11.2.3RDP..................................................................................................................71
11.2.4SSH..................................................................................................................73
11.2.5VNC..................................................................................................................74
11.2.6Telnet................................................................................................................76
11.2.7VMwareServer.................................................................................................78
12. Account Policy................................................................................................80
12.1Passwordpolicy.....................................................................................................80
12.1.1Account blocking..............................................................................................81
12.2Externalauthentication (LDAP)............................................................................81
12.2.1AccessITin External authentication(LDAP) mode...........................................82
12.2.2DNS settingin LDAP mode..............................................................................82
12.2.3LDAP settings...................................................................................................83
12.2.4Importing users.................................................................................................84
12.2.5Synchronization................................................................................................85
12.2.6Operating AccessITin External Authenticationmode.......................................86
13. Global Settings................................................................................................87
13.1AccessIT/ KVM/IP Session Idletimeout..............................................................87
14. AttachedDevices............................................................................................89
14.1Selecting PDUs......................................................................................................89
14.1.1Uploading anewPDU model............................................................................89
14.2KVMswitches.........................................................................................................90
14.2.1Uploading anewKVMSwitch...........................................................................91
14.3Configuring aConsoleserver...............................................................................92
14.3.1Uploading anewConsole Servermodel...........................................................93
15. SystemMaintenance......................................................................................94
15.1Backup & Restore..................................................................................................94
15.1.1The backupelements.......................................................................................94
15.1.2Restoringdatabasebackup..............................................................................95
15.2RestoreSettings....................................................................................................96
15.2.1RestoringAccessITtofactorydefault settings..................................................96

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15.2.2ResettingAccessITconfiguration.....................................................................96
15.3Firmwareupgrade..................................................................................................97
15.3.1UpgradingtheIP devicesfirmware...................................................................97
15.3.2UpgradingtheAccessIT Manager....................................................................97
15.4Replication.............................................................................................................98
15.4.1Connecting the secondaryunit tothenetwork..................................................98
15.4.2Configuring the secondaryunit.........................................................................98
15.4.3Configuring the primaryunit..............................................................................99
15.4.4Promotingasecondaryunit toastandalone unit............................................100
15.4.5Reconfiguring theprimaryand secondaryunits..............................................100
15.4.6Primaryunit andsecondaryunittroubleshooting............................................101
15.4.7Checking the secondaryunit..........................................................................102
15.4.8Redoing the secondaryand primaryunitconfiguration...................................102
15.5Event log...............................................................................................................103
15.5.1Drop-downsearchmenus...............................................................................103
15.5.2Access, Systemor Configurationtabs............................................................104
15.5.3Advanced button.............................................................................................104
15.5.4Syslogforwarding...........................................................................................104
15.6SNMP....................................................................................................................105
16. UnitMaintenance..........................................................................................106
16.1Date& Timetab....................................................................................................106
16.2Networktab..........................................................................................................106
16.3PowerControl tab................................................................................................107
17. Accessing Targets -Administrator.............................................................108
17.1Accesspagecolumns.........................................................................................108
17.1.1Power managementcolumn...........................................................................108
17.1.2Namecolumn.................................................................................................109
17.1.3Statuscolumn.................................................................................................109
17.1.4Moreaccessservicescolumn.........................................................................109
17.2Accessing aTargetviaKVM/IP remotesession................................................110
17.3Sharing aremotesession...................................................................................110
17.3.1Privateremotesession...................................................................................111
17.4Displaying the Toolbar........................................................................................111
17.5Virtual Media........................................................................................................111
17.5.1Thingstoknowduring operation of theVirtual Media.....................................112
17.6Sessionprofile.....................................................................................................113
17.7Full screen mode.................................................................................................114
17.8Changingthe performance settings...................................................................114
17.9Adjustingthe Video settings...............................................................................115
17.9.1Refresh...........................................................................................................115
17.9.2Video Adjust...................................................................................................115

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17.9.3Advanced........................................................................................................116
17.10 Powercycle........................................................................................................117
17.11 Keyboardkeysequences..................................................................................117
17.12 Synchronizing mouse pointers.........................................................................119
17.12.1Aligning the micepointers.............................................................................119
17.12.2Calibratingmicepointers..............................................................................119
17.13 Manualmousesynchronization........................................................................119
17.13.1Relative/AbsoluteMousePosition/AppleMacintosh.....................................120
17.13.2PXUSB KVM/IP...........................................................................................121
17.13.3Switching toadifferent server......................................................................121
17.13.4Disconnectingtheremotesession................................................................122
17.14 Accessing aTarget through otherAccess Services......................................122
17.15 Exitingthe AccessITsystem............................................................................123
18. Accessing Targetsas a User.......................................................................124
18.1Powercolumn......................................................................................................124
18.2Status column......................................................................................................124
18.3ConnectingtoaTarget........................................................................................125
18.3.1Connecting toaKVM/IP device Target...........................................................125
18.3.2Connecting toanon-KVM/IP device Target....................................................125
18.3.3Changingthepassword..................................................................................126
19. Accessing anIPdevice directly..................................................................127
20. About..............................................................................................................128
21. Generaltroubleshooting..............................................................................129
22. TechnicalSpecifications..............................................................................132
22.1WEEE compliance................................................................................................133
23. AppendixA– PXdetails...............................................................................134
23.1KVM/IP devicedetails..........................................................................................135

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1.Introduction
AccessITisan appliance based application thatprovidesITstaff withsecureand
centralized managementofall remote access servicesin the organization. It
operatesinbothWindowsand LinuxenvironmentsandisaccessiblefromInternet
Explorerand Firefox.
AccessITisa web-based managementsolution thatconsolidatesin-band and out-
of-band remote accessservicesonto one user-friendlyweb portal. Itprovidesa
unified pointand clickviewofallITassetstogetherwiththeir assigned remote
access services. AccessITisa single sign-in solution makingit simple and easyfor
ITstafftoenterthe systemregardless oftheir location atanygiven moment.
AccessITmanagesremoteaccess to up to 250mission-criticalITand network
devicesofthe business whethertheyareinside the serverroomordistributed
aroundthe organization orbranch offices.These can include:servers, virtual
servers,IP-enabled KVMswitches,routers, firewalls,serialconsole servers,
networkswitches, printers,powerdistribution units(PDUs), environmentaldevices
(sensors),surveillance IP camerasand more.
AccessITprovidesunique seamless (one-click)accessto ITassetsthrough a select,
predefined listofAccess Services™thatinclude:RDP, VNC, VMware ESX
Server,VMware Server1x and 2x, SSH,Telnet, HPiLOand KVM(Minicomor
3rd party). You can also customize anyotherremote accessmethod ina fewsimple
steps.
1.1Keyfeatures
ITManagement -AccessITcentralizesthe managementofall devices,
authentication andglobaloperation froma Web browser.Thelocaladministrator
can monitor, controland manage the variousdevices,useraccountsand
authorization fromone Web interface.
Automatic Discovery -MinicomIP devicesare discovered automaticallybythe
AccessITManager.
Access Services- Connectto a varietyofbothhardware and software external
resourcessuch as:ILO, RDP, SSH, VNC and web pagesetc, fromthe AccessIT
interface.
Security -AccessITprovidesa secure environment, adheringto the moststringent
industrystandards.
Availability -Maximizesuptime bycentralizingmanagementand allowing
immediate and effective maintenance.

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VirtualMedia -VirtualMediaisa veryusefultoolforthose who need to manage
large numbers ofcomputerssuch ascommercialITdata centermanagers. ATarget
computercan be made to bootto one ofmanyvirtualdisksthatcan performany
varietyoftaskssuch asvirusscansoftheTarget’sphysicaldrive orpatch
managementoreven completeinstallation ofthe operatingsystemon a Target
computer.
1.2Systemcomponents
TheAccessITManagersystemcomeswith the following:
·AccessITManagerappliance
·Rackmountingkit
1.3Terminology
Beloware some termsand theirmeaningsused inthisguide.
Term Meaning
Targets Computers/servers andother servicese.g. printers,firewalls,PDUs etc.that
are accessed remotelyviatheAccessIT.
Clientcomputer The PCrunningaremoteAccessITsession
Remote session The process of accessing andcontrolling Targets connected toaKVM/IP
devicefromaClientcomputer

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1.4Systemdiagram
Thediagrambelowgivesa briefoutlineofthe AccessITsystemsetup. Section 3 on
page 12 explainsthe systemsetup in more detail.
LAN/WAN/ VPN
Userslogin toAccessITand choose
theirpreferred method of accessing
theirserver
PX
IPCONTROL
LAN
KVMIn
Serial
3.3V/2A
GoLocalPower
IPControl
Smart116 IP
Smart216/32IP
SmartRack116IP
DXUIP II
MinicomIPSolutions
Seamless Management&Access
Built-inAccess Services
Seamless/IntegratedAccess
VNC
Remote Desktop
Telnet
VMwareServer
SSH
HP ILO
ThirdPartyIP devices
Client/ServerApps
PowerDistr.Units
TerminalAccess
VirtualMachines
POWER
100-250VAC 50/60Hz 1 2 3 4 5 6 7 8
10 11 12 13 14 15 169
COMPUTER
ww w .m ini co m .co m
ETHERNET
ISDN
SERIAL1 SERIAL2
16IP/IPLink/MXIP
CustomDefinedAccess Services
Integratedor non-IntegratedAccess
AccessIT
Applications Applications
Hardware
AccessITManager
PowerEdge
1950
KVM.net
Figure1System diagram

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2.Pre-installation guidelines
Prepare alistofallAccessITsystemcomponents. Youwillneedthisinformation
to configure the system.
AppendixAon page 134 contains2listsofthe detailsyou need toprepare for
MinicomKVM/IP devicesand PXunits(notPXSerial). Photocopyorprintout
AppendixA. Forotheraccess servicessee section 2.1 below.
Thelistsshouldinclude the IP device name and MAC address,KVMswitch and
the Targetdetails.
Foreach Target, list:
·Aunique and clearlyidentifiablename
·Theoperatingsystem
·Non-default mouse settings. Default mouse settingsdonotneed to be
listed
Note! For WindowsXPand later
(Relevanttoall IPdevices exceptPXUSB)
ForWindowsXPand later deactivate Enhanced pointer precision.To do so:
Fromthe ControlPanel select Printersand Other Hardware. Clickthe Mouse
icon. The Mouse Properties box appears. See Figure 2.Selectthe Pointer Options
tab.
Figure2Pointertab
The Motion section sliderbarmustbe inthe center,and the Enhanced pointer
precision checkbox mustbe unchecked. ClickOKtosave changes.

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2.1Access services details
Besidesthe MinicomKVM/IP devicesmentioned above, you can connectto
Targetsviathe followingAccessservicesthrough AccessIT:
·Minicom’s PXSerial
·Web
·ILO
·RDP
·SSH
·VNC
·Telnet
·VMware Server
Theseservicesareelaborated on in the section 3.6.
All service applicationsmustbe installed on the local(client)computers.
See section 10.3 on page 55which setsoutthe detailsrequired foreachofthe
above Accessservice.
2.1.1Adding userdefinedAccess services
You can alsoadd yourownaccess services, explainedon page 65.

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3.Understanding thesystem –anoverview
Thefigure belowshowsa typicalAccessITapplication.
Figure3AccessITtypical application
Thesystemworksasfollows:
Data centersinlocationsthroughoutthe worldareconnected to MinicomIP
devicesand to other3rd partyaccess services.The MinicomIP devicesare
Centralized Managementenabled allowingAccessITto access/controlthe Targets
connectedtoallIP devicesvia IP.
Users access the AccessITweb interface anddepending on theirlevelofaccess
permissionscan access andcontrolthe Targets.

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3.1Creating users
An Administratorcan create users with 2 differentpossible permission types:
·Administrator
·User
These permission typesareexplained fullyinsection 6. In the example below4
usersare created with variouspermission types.
Phil Sid Dave Jon
User User Administrator Administrator
Figure4Userswithdifferentpermissions
Once an AdministratorcreatesTargetsorsetsofTargets(explained below)in the
system, users can be assigned accesstoindividualTargetsorsetsofTargets.
3.2Forming usersintoGroups
You can formusersinto Groups. In the example below3 users areformed intothe
Finance group. Note!Groupscan contain users withdifferentlevelsofuser
permissions.
Phil Sid Dave Jon FinanceGroup
User Administrator
UserAdministrator
User Administrator
Sid Dave Jon
Administrator
Figure5Formingusersintogroups
3.3Creating Targets
An AdministratorcreatesTargetscorrespondingto thephysicalservers connected
to the IP devices, explainedin section 7, and also toTargetscorrespondingtoe.g.
printers,firewalls,PDUsand IDSsetc accessed via Access Services™-see page
15. In the example below, fourTargetsarecreated and given identifyingnames.
Theycan be named bylocation,servertype oroperating systemoranyother
uniquefeatureassociated withthatparticularserver.

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Dell
#1
Targetservers
Dell
#2
Dell
#3
Dell
#4
Figure6CreatedTargets
3.4Forming Targetsintosets
Targetscan be formed intosets. You can forexample create a setofallfinancial
servers.In the example below3 Targetsare formed into TargetSet-Finance.
Dell
#1
Target servers
Target Set -Finance
Dell
#2
Dell
#3
Dell
#4
Dell
#1
Dell
#2
Dell
#3
Figure7FormingTargets intosets
3.5Associating aUserGroup withaTargetSet
You can then associatetheUserGroup with the TargetSet,thusgivingaccess
rightsto all the Targetsinthe Settoallmembers ofthe Group.
Target Set-Finance
Dell
#1
Dell
#2
Dell
#3
Finance Group
Sid Dave Jon
UserAdministrator Administrator
Figure8UserGroup-Target Setassociation
In the example above the Finance Group isassociated withthe TargetSet–
Finance.

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Thismeansthat:
·TheFinance Group hasaccess rightstoTargetSet-Finance.
·Anyuseradded tothe Finance Group will automaticallyhave accessrights
toTargetSet-Finance.
Note! Userscan be members ofmanydifferentgroups. In the example belowSid
belongsto the Finance Group and alsotothe Marketing Group.
Marketing GroupFinance Group
ViewOnly
Sid Dave Jon
User
Administrator
Phil Sid
User Administrator
Administrator
Figure9SameuserindifferentGroups
TheMarketingGroup could be associated withTargetsorTargetSetsthatthe
Finance Group isnot. Sidbeinga memberofboth GroupshasaccesstoTargets
both Groupsareassociated with. Philonlyhasaccess to Targetsassociated with the
MarketingGroup. Dave andJon onlyhave access toTargetsassociatedwith the
Finance Group.
3.6Access services
TheAccess Services™ feature supportsa wide range ofremote access
technologies.Thisenablesthe assignmentofmultipleservicestoa singleTarget,
so you have the option ofin-band orout-of-band access tothe same device.
KVM/IP isa hardware method ofaccessingand controllinga Target.The other
Access Servicesencompassgainingremote accessand controlofa Targetthrough
the internetorLAN networkvia Minicom’s PXSerialor3rd partysoftware. Both
hardware and software methodsofaccessare managed byAccessIT.
AccessITalsoenablesyou to effortlesslyintegrateanynewremote access
technology intothe remoteaccess portal.

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Besidesthe MinicomKVM/IP devices, you can connecttoTargetsvia the
followingAccess servicesthrough AccessIT:
·Minicom’s PXSerial-PXSerialisaone-port RS232/422/485 to
RedundantEthernetdevice server.
·Web – Browserbased web service
·ILO-HPIntegrated Lights-Out(iLO). HP ILOgivesseamless accessto
HP servers.
·RDP-Remote Desktop Protocol. RDP isa multi-channelprotocolthat
allowsa usertoconnecttoa computerrunningMicrosoft TerminalServices.
·SSH-Secure Shell. SSHisa networkprotocolthatallowsdata tobe
exchanged usinga secure channelbetween two computers. An SSHclient
programistypicallyused forestablishingconnectionsto an SSHdaemon.
·VNC -VirtualNetworkComputing. VNC isa graphicaldesktop sharing
systemwhich usesthe RFBprotocol.VNC isplatform-independent— a
VNC vieweron anyoperatingsystemusuallyconnectsto a VNC serveron
anyotheroperatingsystem. Thereare clientsand servers foralmostall GUI
operatingsystems.
·Telnet- TELecommunication NETwork. TELNETisa network
protocolused on the InternetorLAN connections.
·VMware Server-VMwareServerisa free virtualization productfor
Windowsand Linuxserverswithenterprise-class support. Itenables
companiesto partition a physicalserverinto multiple virtualmachinesand
to startexperiencingthe benefitsofvirtualization.VMware Servergives
seamless access to virtualmachines.

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4.Setting up thesystem
Setup the MinicomIP device systemsaccordingto their UserGuide instructions.
In orderto be managed byAccessIT, all MinicomIP devicesmustbe configured to
be Centralized Managementenabled. Thisisdone fromthe NetworkConfiguration
page ofeach IP device. Forexample, see the Centralized Managementsection in
Figure 10, Centralized Managementisenabledbyselectingthe Enable
Centralized Management checkbox.
Figure10 NetworkConfigurationpagesample
Also in the Centralized Managementsection in Figure10, specifyhowthe
AccessITManagerdetectsthe IP device. Thiscan be done eitherby:
Manager Auto Discovery – when checked, AccessITautomaticallydetectsthe IP
device ifitresideson the same networksegment.
Manager IP– Ifthe IP device resideson adifferentsegment, type the static IP
address ofthe AccessITManager. (We advise typingthe static IP addressofthe
AccessITManagereven if the IP device resideson the same networksegmentas
the AccessITManager).
Install 3rd partyaccess servicesin all clientworkstationsaccordingto theirown
installation and configuration instructions. See section 10.3 on page 55 fordetails
required forthe integration ofthe Access servicesinto the AccessITsystem.
4.1Connecting theAccessITManager
1. Connectthe AccessITManagertothe networkasfollows:On the rearpanel
connectan Ethernetcable to LAN 1. Connectthe otherend ofthe Ethernet
cable tothenetworkswitch.
2. Connectthe AccessITManagerto apowersupplyoutlet.

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4.2AccessITManager’sdefaultIP address
Each AccessITManagerunit comeswiththe followingdefaultvalues:
IP address-192.168.1.250.
Subnetmask-255.255.255.0
Gateway-192.168.1.1
Ifthese valuesare notsuitableforyournetwork, followthe stepsinthesection
belowto displaythe AccessITinterface. You can then change the IP address ofthe
AccessITManagerinthe Network tab under Settings/Unit Maintenance, see
section 16.2 on page 106.
4.2.1Changing theAccessITManagernetworkparameters
1. Open yourWeb browser(InternetExplorerversion 6.0 -Firefox 3 orhigher
versions).
2. Type intheIP address ofthe AccessITManager(default IP address
https://192.168.1.250) and press Enter. (Change yourcomputernetwork
settings,if necessary). The Login page appears.
3. Type the loginname admin and password access.
4. Navigate tothe Network tab under Settings/Unit Maintenance and change the
networkparameterstosuityournetworkconfiguration.
5. PressSave and restart the AccessITManager.
6. Waitforthe systemto restart and login withthe newIP address.

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5.Displaying theAccessITwebinterface
To displaythe Web interface:
1. Open yourWeb browser(InternetExplorerversion 6.0 orFirefox 3 orhigher)
versions.
2. Type intheIP address ofthe AccessITManager(default IP address
https://192.168.1.250) and press Enter.
Note! The IP addressmustbegin withhttps://and nothttp://.The Login page
appears. Bookmarkit foreasyreference.
3. Type the loginname and password. Defaultusername is admin andpasswordis
access.
4. Press Enter.The Web interface appears, see Figure11.
Menusection
IP devicetype
Newdevicesidentified
withtheir MACaddress
Oncedevicesare
identifiedbya
nametheyappear
hereintheDevices
section
Click thearrowstoshow
orhideNewDevices/
Devicessection
Click anametoeditthe
devicesproperties
Tosearchforadevice
typenamehere
Tosort thedevicesin
alphabeticalorderA-Zor
Z-A, click thetopof the
namecolumn
Figure11 Devices page
Note!On firstconnection the AccessITGUIpromptsyou to install the AccessIT
clientsoftware, see Figure12. Click Install.
Note!In Firefox, the clientplugin isinstalled when you navigate to the Access
section.