Lexmark MarkVision Professional User manual

www.lexmark.com
MarkVision™ Professional
11.0
User’s Guide
June 2005
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
© 2005 Lexmark International, Inc.
740 West New Circle Road
Lexington, Kentucky 40550

2
Edition: June 2005
The following paragraph does not apply to any country where such provisions are inconsistent with
local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some
states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement
may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to
the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to
make these available in all countries in which it operates. Any reference to a product, program, or service is not
intended to state or imply that only that product, program, or service may be used. Any functionally equivalent
product, program, or service that does not infringe any existing intellectual property right may be used instead.
Evaluation and verification of operation in conjunction with other products, programs, or services, except those
expressly designated by the manufacturer, are the user’s responsibility.
Lexmark, Lexmark with diamond design, MarkNet, MarkVision, and Optra are trademarks of Lexmark
International, Inc., registered in the United States and/or other countries. MarkTrack and OptraImage are
trademarks of Lexmark International, Inc.
PCL® is a registered trademark of the Hewlett-Packard Company.
PostScript® is a registered trademark of Adobe Systems Incorporated.
All other trademarks are the property of their respective owners.
© 1998, 2005 Lexmark International, Inc.
All rights reserved.
UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial computer
software and documentation developed exclusively at private expense.

3
Licensing Notice
This product contains software developed and copyrighted by Lexmark.
In addition, the product software may contain:
•Software licensed under the provisions of the GNU General Public License version 2 and/or the GNU
Lesser General Public License version 2.1
•Software licensed under other licenses
Click the title of the document you want to review:
•Third-party licenses
The third-party software covered by these third-party licenses is free software; you can redistribute it and/or
modify it under the terms of the licenses referenced above. These licenses do not provide you any rights to
Lexmark copyrighted software.
Software source code
This product includes software, JmDNS 0.2, developed and distributed by Arthur van Hoff and Ric Blair and
distributed according to the GNU Lesser General Public License, v2.1
(http://www.gnu.org/copyleft/lesser.txt). The sourcecode is available locally at:
-- Windows: <install dir>\MarkVision Server\granite\src\jmdns_src.zip
-- Linux/Mac: /usr/mv_pro/src/jmdns_src.zip
-- Novell: SYS:\LEXMARK\MVPS\SRC\JMDNS_SRC.ZIP

Contents
4
Contents
Chapter 1: Introduction to MarkVision Professional.................. 7
Introduction..................................................................................................... 7
Terms used in this document......................................................................... 8
What’s new in MarkVision Professional 11.0 ................................................. 8
MarkVision components................................................................................. 9
System requirements ................................................................................... 11
Chapter 2: Using MarkVision Professional................................ 17
Installing MarkVision Professional................................................................ 17
Getting started.............................................................................................. 29
Basics........................................................................................................... 32
Chapter 3: Configuring MarkVision Professional..................... 40
Adding and removing devices...................................................................... 40
Creating folders............................................................................................ 44
Using filters................................................................................................... 46
Creating user accounts and user groups ..................................................... 48
Assigning user privileges.............................................................................. 51
Chapter 4: MarkVision Professional Security ........................... 52
Adapter password conformance................................................................... 52
Confidential print job settings....................................................................... 54
Secure communication................................................................................. 56
Secure viewing of encrypted hard disk drives.............................................. 60
User authentication ...................................................................................... 60
Chapter 5: Managing devices ..................................................... 64
Finding the devices you want ...................................................................... 64

Contents
5
Creating custom views................................................................................. 65
Creating custom tables................................................................................. 65
Using device policies.................................................................................... 67
Scheduling tasks.......................................................................................... 68
Managing plug-ins........................................................................................ 69
Generic file download................................................................................... 70
Resource Management................................................................................ 71
Bookmark Management............................................................................... 73
Wireless print server support........................................................................ 77
Destination management ............................................................................. 78
Changing printer settings ............................................................................. 80
Checking printer status................................................................................. 80
Organizing devices ...................................................................................... 81
Viewing a print server embedded Web page ............................................... 82
Viewing all printers....................................................................................... 82
Creating maps.............................................................................................. 83
Monitoring printer supplies........................................................................... 84
Moving the MarkVision Server ..................................................................... 84
Flashing print servers................................................................................... 87
Formatting storage devices.......................................................................... 87
Print Permissions Technology...................................................................... 87
Queue management..................................................................................... 89
Chapter 6: MarkVision Messenger ............................................. 93
Installing MarkVision Messenger.................................................................. 93
How does MarkVision Messenger work?..................................................... 93
How do I use MarkVision Messenger?......................................................... 99
Chapter 7: Troubleshooting...................................................... 113
Problems with user accounts and account groups..................................... 113
Problems with network devices.................................................................. 115
Problems with MarkVision Messenger....................................................... 117
Problems with actions ................................................................................ 119
Miscellaneous problems............................................................................. 122

Contents
6
Chapter 8: Frequently Asked Questions.................................. 124
How do I get to the server after installing?................................................. 124
How do I discover printers?........................................................................ 125
Is IPX supported?....................................................................................... 126
Is there any way to speed up device discoveries?..................................... 126
What are the differences between the Application and the Web Client?... 127
What do the lines through some devices mean?....................................... 127
Why are some devices displayed in red text?............................................ 127
How do I create a filter and apply it to a folder?......................................... 128
What is MarkVision Messenger?................................................................ 129
How do you create actions?....................................................................... 130
Where is the README file?....................................................................... 131
How do I change the MarkVision Web Server port?.................................. 132
Where can I find additional Tivoli support for MarkVision? ........................ 132
Are sensitive files displayed when viewing encrypted hard disk drives?.... 133

Introduction to MarkVision Professional
7
1Introduction to MarkVision Professional
Introduction
MarkVisionTM Professional (MVP) is a Web-enabled device management utility designed for IT staff.
MarkVision works as a client-server application. The server component is responsible for discovering
and communicating with devices on the network and providing information about them to a client.
The client is then responsible for displaying information about the devices to a user and providing
them with an interface to manage those devices.
The ability to use MarkVision through a Web Client provides the convenience of accessing all of
MVP's management options from virtually any location. While MarkVision's built-in security
provisions help to prevent unauthorized access to devices on your network, an authorized user can
access an instance of the Web Client by connecting to the MarkVision Server through supported web
browsers. After logging on, all of the information being managed by MarkVision becomes instantly
available to authorized users anywhere with web access.
MarkVision's highly customizable format and various tasks also provide highly versatile options for
managing devices. You can configure MarkVision to display specific device information to see only
the information of interest to you. By using Quick Find or by creating Discovery Profiles, you can
quickly and efficiently locate specific devices on your network. Extensive Folders and Filters can then
be used to group devices based on one or multiple characteristics (such as color capability, input
capacity, and speed) or conditions (such as cover open, low toner, low paper, and paper jam).
The goal of MarkVision Professional is to provide the most comprehensive and efficient device
management capabilities available. Here are a few examples of what MarkVision can do:
MarkVision helps to:
•Quickly troubleshoot printing issues on the network and fix them before they become critical
and disruptive.
•Remotely perform printer and printer adapter maintenance and routine updates.
With MarkVision Professional, you can:
•Diagnose and fix printing problems using Quick Find to locate a specific device on the
network.
•Use extensive Filters to find and group devices based on one or more characteristics (such
as color capability, input capacity, speed, and multifunction capabilities) or conditions (such
as cover open, low toner, low paper, and paper jam).
•Configure settings on multiple devices simultaneously with customizable device policies.

Terms used in this document
8
•Display devices that meet predefined criteria (such as Toner Low) so you can fix problems
before they affect user productivity.
•Schedule time-intensive activities, such as company-wide device discovery or updating print
server firmware when network use is at a minimum.
•Prevent unauthorized access to devices on the network.
•Download plug-ins for additional device support at runtime.
Note: This book is written for administrators. To complete these tasks successfully, you
should have a working knowledge of your network hardware and software.
Terms used in this document
MarkVision Professional (also referred to as MarkVision or MVP) refers to the components that make
up MarkVision Professional: the MarkVision Server, the MarkVision Web Client, and the Web site
files that enable remote installation of MarkVision Professional.
MarkVision Web Client refers to MarkVision Professional running through a browser.
MarkVision Server refers to a server that collects data from network-attached printers and provides
information to MarkVision Clients.
Note: Within this document, printers and print servers are in some instances referred to
as "devices."
What’s new in MarkVision Professional 11.0
MarkVision Professional 11.0 includes several new features and enhancements to provide even
greater control of your network devices.
•Secure communication
MVP 11.0 provides the option to implement secure communication between the MarkVision
Server and devices that support the same security protocol, reducing the possibility of either
user information or device commands from being compromised when administrators work
with the devices over the network.
•Bookmark Management
The Bookmark Management feature lets a user save links or “bookmarks” in printer
permanent memory. These bookmarks point to printable documents that are stored on
remote servers or on the Internet, and can then be accessed through the printer operator
panel of a supported device. MVP’s Bookmark Management feature also allows a user to
organize bookmarks into folders and to protect access to bookmarks with a secure PIN
access number.
•Wireless device support
MVP 11.0 provides the capability to configure the wireless settings for the Lexmark™ N8050
wireless print server.

MarkVision components
9
•Confidential print job settings
New settings have been added to the General Settings (Printer) task for MVP 11.0 that help
protect confidential print jobs. The Confidential Print Job Expiration setting lets an
administrator set a specific time interval that a confidential print job will remain idle in a printer
queue before it is deleted. The Confidential Print Job Lockout setting lets an administrator set
the number of times that a PIN access number can be entered at the printer operator panel
when printing a confidential print job before the job is deleted.
•Device policy options
Several new device policy options have been added to the Device Policies Create/Manage
task to provide enhanced configuration capabilities for new MVP features including
Confidential Print Job Expiration, Confidential Print Job Lockout, and wireless device support.
•Expanded PIN access number range
The range of digits for PIN access numbers has been expanded from 1—6 to 0—9 for
supported tasks and devices.
•More supported devices
MarkVision Professional 11.0 supports even more devices. For a complete list of supported
devices, see Supported devices.
MarkVision components
The MarkVision Client
The MarkVision Client is a Java program that provides the user with an interface for managing
devices. The client can exist in two forms: as a standalone Java application or as a browser-based
Java applet.
MarkVision Client Application
The standalone application can be installed locally on a user’s workstation. MarkVision Client files
are then copied onto the user’s computer during the installation process.
MarkVision Web Client
The browser-based client is a version of the client that can be accessed through a supported web
browser by using the URL http://<yourserver>/markvision. If the MarkVision Server is not the
default server on your machine, you can use the URL http://<yourserver>:9180/markvision.
In order to run the Web Client, you must first enable your web browser to support Sun’s Java
Runtime Environment (JRE) by installing the Java plug-in.
Note: In Windows environments, the plug-in is provided and the user will automatically
be prompted to install it the first time they run the MarkVision Web Client. For
information on the Java plug-in software and to download available versions of the

MarkVision components
10
plug-inforUNIX and otherplatforms, go to: http://java.sun.com/products/plugin/
index.html.
The MarkVision Client application and the Web Client are essentially the same program. All
information that is being managed by the MarkVision Server is available to users of either the
application or Web Client. The only differences are that the application does not require installation of
the Java plug-in and may require less startup time because some files are stored locally on the
user’s workstation. However, anyone who does not run MarkVision Professional on a regular basis,
or who is not currently working from their workstation, should use the Web Client version of MVP. In
this case, there is no need to install any MarkVision files in order to use the client.
MarkVision Messenger
MarkVision Messenger works with MarkVision Professional to provide technicians with e-mail
notification or command line execution when a network printer triggers a pre-defined event (such as
Paper Tray Missing, Toner Low, and many more). The heart of MarkVision Messenger is a “service”
that runs inside the MarkVision Server. To use this service, the user creates “actions” using a
browser-based interface. Users can access MarkVision Messenger either by launching it from the
Action menu in the MVP application, or by using the URL http://<yourserver>/messenger in your
browser. For more information, see the MarkVision Messenger section of this User’s Guide.
MarkVision Server
The MarkVision Server is the engine that powers MarkVision. The MarkVision Server is the single
point of contact between an instance of the MarkVision Client and all of the devices that MVP
manages. The first time a client requests information, the MarkVision Server gathers the new
information from the device and stores it in a cache. Each subsequent request for the same
information is then retrieved from the cache. This saves valuable network resources by eliminating
redundant network traffic from duplicate requests.
The MarkVision Server also eliminates the complexity of talking to a wide variety of network devices.
Client programs only need to send a single protocol to the server, which in turn knows how to
communicate with the devices.
In order for the system architecture to work, at least one MarkVision Server must exist on a network.
It is possible to install multiple instances of the MarkVision Server on a network, however, a client
can only connect with one server at a time.
MarkVision Web Server
MarkVision Professional provides a web server for the browser-based components of the product
(MVP Web Client and MarkVision Messenger) as part of the MarkVision Professional package. The
MVP Web Server is automatically installed along with the MarkVision Server.
During installation, you are given the option to make the MarkVision web server the default server on
the machine. This allows the browser-based application to access the server from the standard port
(80), which requires no additional numbering in the URL. If this option is not selected, the MVP Web

System requirements
11
Server accepts HTTP requests on a non-standard port (9180) that does not interfere with any other
existing web servers.
System requirements
The following are minimum requirements for installing and running MarkVision Professional. These
requirements are for both the server and the client, and should be in place before you install
MarkVision.
Client system:
•Windows 98 SE/Me, Windows NT, Windows 2000, Windows XP, Windows 2003 Server, Mac
OS X 10.2.8 (or higher), or a supported UNIX Client system
•30MB available hard disk space
•Internet or TCP/IP connection
•A supported web browser, such as Windows Internet Explorer 6.x or later, Netscape
Navigator 6.x or later, or the Mozilla version that shipped with your operating system.
•Java 1.4 software update (see table for specific operating systems)
Server system:
•Windows NT (Service Pack 4.0 or later), Windows 2000, Windows XP, Windows XP SP2,
Windows 2003 Server, Windows 2003 Server SP1, Mac OS X server 10.2.3 (or higher),
Novell 6 or 6.5, or a supported UNIX server system
•70MB available hard disk space
•Internet or TCP/IP connection
•Java 1.4 software update (see table for specific operating systems)
Minimum RAM and processor configurations for multiple devices
Note: Managing more than 2500 printers requires additional servers.
Number of printers Total RAM on
computer (MB) Processor speed of computer (MHz)
1 — 250 128 350
251 — 500 192 500
501 — 1000 256 500
1001 — 2500 512 500

System requirements
12
MarkVision Professional for UNIX systems
MarkVision Professional for UNIX systems is available for all supported UNIX platforms that provide
Java Runtime Environment 1.4.2.
Supported UNIX systems
Java Virtual Machine recommendations
Operating system Version numbers Hardware
IBM-AIX 5.1, 5.2, 5.3 IBM RISC System/6000
HP-UX 11.0, 11i Hewlett-Packard 9000/700 and
9000/800
Red Hat Enterprise 3.0 WS Intel (IA32)
Sun Solaris SPARC 8, 9, 10-Sun SPARC,
and Ultra SPARC Sun SPARC and Ultra SPARC
SUSE LINUX Enterprise 9 Intel (IA32)
Operating system Java VM level
Windows Sun 1.4.1_07
IBM-AIX 5.1, 5.2, 5.3 IBM 1.4.2 (java_ca1420-20040626)
Mac OS X 10.2.8 (or
higher) Apple 1.4.2 Update 2 (or higher)
HP-UX HP 1.4.2_05
Red Hat Linux Sun 1.4.2_06
SuSE Linux Sun 1.4.2_06
Sun Solaris SPARC Sun 1.4.2_06
Novell NetWare server Novell JVM 1.4.1

System requirements
13
Supported devices
Print servers
Dell Wireless Printer Adapter 3300 MarkNet N2004fl-SC
Lexmark C750 Ethernet MarkNet N2004fl-ST
Lexmark C910 Ethernet MarkNet N2501e
Lexmark T520 Ethernet MarkNet N4050e
Lexmark T522 Ethernet MarkNet N8020
Lexmark T520 SBE Ethernet MarkNet N8050
Lexmark T620 Ethernet MarkNet Pro 1
Lexmark T622 Ethernet MarkNet Pro 3
Lexmark W820 Ethernet MarkNet S
Lexmark X820 Ethernet MarkNet X2011
MarkNet™ N2000t MarkNet X2012
MarkNet N2001e MarkNet X2030
MarkNet N2002e MarkNet X2031
MarkNet N2003fx-MTRJ MarkNet XI
MarkNet N2003fx-SC MarkNet XL
MarkNet N2003fx-ST MarkNet XLe
MarkNet N2004fl-MTRJ
Printer table 1
Brother HL-1470N Series Canon ImageRunner 400
Brother HL-1650 / 1670N Series Canon ImageRunner 500
Brother HL-1870N Series Canon ImageRunner 600
Brother HL-2460 Series Canon ImageRunner 2800
Brother HL-5070N Canon ImageRunner 5000i
Brother HL-6050D Dell Color Laser Printer 3100cn
Brother MFC-8820DN Dell Laser Printer 1700
Canon GP 200D Dell Laser Printer 1700n
Canon ImageCLASS C2100 HP 2000 C
Canon ImageRunner 330 HP 2500 C

System requirements
14
Printer table 2
HP 4345 MFP IBM InfoPrint 20
HP 8550 MFP IBM InfoPrint 21
HP 8550GN IBM Infoprint 1145 MFP
HP Business InkJet 2250TN IBM Infoprint 1145L MFP
HP Color LaserJet 3550N IBM InfoPrint Color 8
HP Color LaserJet 3700DTN IBM LaserPrinter 4039
HP Color LaserJet 4500 IBM Network Printer 12
HP Color LaserJet 4550 Series IBM Network Printer 17
HP Color LaserJet 4650 DTN Konica KL-3015
HP Color LaserJet 5550DTN Kyocera FS-C5016N
HP Color LaserJet 8500 Kyocera FS-1700
HP Color LaserJet 9500n Kyocera FS-1750
HP LaserJet 1320 NW Kyocera FS-1800
HP LaserJet 2100 Series Kyocera FS-3750
HP LaserJet 2200 Kyocera FS-3800
HP LaserJet 2420 DN Kyocera FS-3820N
HP LaserJet 2430 TN Kyocera FS-3830N
HP LaserJet 3300 MFP Series Kyocera FS-7000
HP LaserJet 4000 Series Kyocera FS-9000
HP LaserJet 4050 Series Kyocera FS-9100DN
HP LaserJet 4100 MFP Series Lexmark™ 4079 plus
HP LaserJet 4250 DTN Lexmark C510
HP LaserJet 4350 DTN Lexmark C750
HP LaserJet 5000 Series Lexmark C752
HP LaserJet 5/5M Lexmark C760
HP LaserJet 5si Lexmark C762
HP LaserJet 8000 Series Lexmark C910
HP LaserJet 8100 Series Lexmark C912
HP LaserJet 8150 Series Lexmark C920
HP LaserJet 9000 Series Lexmark E230
HP LaserJet 9050N Lexmark E232
HP Mopier 320 Lexmark E234

System requirements
15
Printer table 3
Lexmark E234n Lexmark T63X
Lexmark E320 Lexmark T640
Lexmark E321 Lexmark T642
Lexmark E322 Lexmark T644
Lexmark E323 Lexmark W812
Lexmark E330 Lexmark W820
Lexmark E332n Lexmark W840
Lexmark Optra™ Lexmark X422
Lexmark Optra C Lexmark X830e
Lexmark Optra C710 Lexmark X832e
Lexmark Optra Color 40 Minolta Color PageWorks
Lexmark Optra Color 45 Minolta PageWorks 20
Lexmark Optra Color 1200 Minolta Magicolor 7300
Lexmark Optra E Minolta-QMS Magicolor 2200
Lexmark Optra Ep Minolta-QMS Magicolor 3100
Lexmark Optra K 1220 NEC SuperScript 1800
Lexmark Optra M Oki C5300
Lexmark Optra N Okidata C7350n
Lexmark Optra Plus QMS Magicolor 2
Lexmark Optra S QMS Magicolor 6100
Lexmark Optra SC Ricoh Aficio 180
Lexmark Optra Se Ricoh Aficio 270
Lexmark Optra Se plus Ricoh Aficio 350/355
Lexmark Optra T Ricoh Aficio 450/455
Lexmark Optra W810 Ricoh Aficio 550
Lexmark T420 Ricoh Aficio 650
Lexmark T430 Ricoh Aficio 750
Lexmark T520 Ricoh Aficio 850
Lexmark T520 SBE Ricoh Aficio 1045
Lexmark T522 Ricoh Aficio CL3000
Lexmark T620 Ricoh Aficio CL7000CMF
Lexmark T622 Ricoh AP3800C Series

System requirements
16
Printer table 4
Samsung ML-2152W Xerox DocuPrint N2825
Tektronix Phaser 350 Xerox DocuPrint N32
Tektronix Phaser 550 Xerox DocuPrint N3225
Tektronix Phaser 560 Xerox DocuPrint N40
Tektronix Phaser 740/750 Xerox DocuPrint N4025
Tektronix Phaser 750DX Xerox DocuPrint N4525DX
Tektronix Phaser 780GN Xerox DocuPrint NC60
Tektronix Phaser 850 Xerox Phaser 790
Xerox DocuColor 4CP Xerox Phaser 860
Xerox DocuColor 2006 Xerox Phaser 1235
Xerox Document Centre 220/230 Xerox Phaser 2135DT
Xerox Document Centre 240 ST Xerox Phaser 3400
Xerox Document Centre 265 ST Xerox Phaser 3450
Xerox Document Centre 332 Xerox Phaser 4500DX
Xerox Document Centre 340/440 Xerox Phaser 5400
Xerox Document Centre 440 Xerox Phaser 6200
Xerox DocuPrint 4512 Xerox Phaser 6250
Xerox DocuPrint C55/C55mp Xerox Phaser 7700DN
Xerox DocuPrint N17 Xerox Phaser 8200
Xerox DocuPrint N2025 Xerox Phaser 8400DP
Xerox DocuPrint N2125 Xerox WorkCentre Pro 32C
Xerox DocuPrint N24

Using MarkVision Professional
17
2Using MarkVision Professional
Installing MarkVision Professional
Before you install
Before you install the MarkVision Server:
1Make sure you have 70MB of hard disk space available for a complete installation.
2Decide where to install the MarkVision Server.
You must install at least one MarkVision Server on the network.
Note: You may install any of the other packages on the same workstation running the
MarkVision Server, although this is not necessary.
Where to install MarkVision components
If your devices are distributed across a local area network (LAN) or wide area network (WAN),
network traffic increases as users try to access them. With MarkVision, you can choose where to
install components, letting you reduce network traffic.
To minimize network traffic and improve performance, install the MarkVision Server on a host that
offers relatively high-speed access to users and to the devices you want to monitor.
Installable components
MarkVision supplies several installable components
•MarkVision Application–Installs the primary client application that is used to manage your
devices. This application requires a MarkVision Server to be available on the network.
•MarkVision Server–Installs the necessary files to set up the MarkVision Server.
•MarkVision Messenger–Installs the MarkVision Messenger Web-based utility.
•MarkVision Web Client–Installs a Web browser-based version of the MarkVision Client to
the MarkVision Server, allowing you to access MVP from a remote location using a browser.
Because the installation process is operating system-specific, there are different install
packages that can be used for this version of the client. These files include:

Installing MarkVision Professional
18
•Windows Web package
•Mac OS X Web package
•UNIX Web package (Java runtime environment is required)
When you are installing the MarkVision components, a dialog will appear that shows the hierarchy in
which the different components can be installed. You can install the MarkVision application and the
MarkVision Server separately; the application only requires that one instance of the MarkVision
Server be installed somewhere on the network, not necessarily on the same machine.
Note: For Windows based operating systems, you must also be sure to select the parent
branches inthe hierarchy if you want to include any items located in a sub-branch.
Installation notes
In order to run the Web Client, you must first enable your web browser to support Sun’s Java
Runtime Environment (JRE) by installing the Java Plug-in. In Windows environments, the plug-in is
provided and the user is automatically prompted to install it the first time they run the MarkVision
Web Client.
Note: The MarkVision Client program does not require the installation of the browser
plug-in.
The MarkVision Web Server is automatically installed along with the MarkVision Server.
MarkVision Professional relies on technology that is specific to the web server that it provides, so it is
not possible to use other web servers to make MarkVision available. During installation, you are
given the choice to make the MarkVision web server the default server on the machine. This allows
the browser-based application to access the server from the standard port (80), which requires no
additional numbering in the URL. When this option is rejected, the MarkVision Web Server listens for
HTTP requests on a non-standard port (9180) that should not interfere with any other existing web
servers.
Note: If another web server is listening on port 80, the option to have the MVP Server
listen on the default web port (80) is not present.
As an administrator, if you already have a department or corporate web server on which you want to
publish the URL to access MarkVision Professional or Messenger, we recommend that you create a
URL on your current web server that automatically forwards the user’s browser to the URL used by
either tool.
Installing MarkVision Professional for Windows and Mac OS X systems
To install MarkVision Professional 11.0:
1Go to www.lexmark.com.
2Click Products and Supplies.

Installing MarkVision Professional
19
3Click Software.
4Click MarkVision Professional.
5Download the MarkVision Professional 11.0 package.
6Open the MarkVision Professional Installation package, and follow the instructions on the
screen.
For a successful installation
•The operating system must be supported by MarkVision Professional.
•You must use a supported web browser.
To uninstall MarkVision Professional
To remove MVP from a Windows system, select MarkVision Professional in the Add/Remove
Programs application, or go to Start ÆPrograms ÆLexmark ÆLexmark Software Uninstall. For a
Mac OS X system, run the MarkVision Professional Uninstaller application located in Applications/
Utilities. This will shut down both servers that are running and then remove all aspects of MarkVision
Professional.
Windows default file locations
MarkVision Application
C:\Program Files\Lexmark\MarkVision Professional
MarkVision Server
C:\Program Files\Lexmark\MarkVision Server\Granite
Macintosh default file locations
MarkVision Application
/Applications/MarkVision Pro Client
MarkVision Server
/Applications/Utilities/MarkVision Pro Server Control
Installing MarkVision Professional for UNIX systems
MarkVision Professional supports multiple UNIX operating systems.

Installing MarkVision Professional
20
HP-UX
1Download the MVP package file from the Lexmark Web site into the /tmp directory, and
extract the package file:
# /usr/contrib/bin/gunzip /tmp/markvision-pro-hpux11.pkg.gz
2Start the System Administration Manager by typing /usr/sbin/sam &.
3On the SAM areas screen, click Software Management.
4Click Install Software to Local Host. The SD Install-Software Selection screen and Specify
Source dialog appear. If these dialogs do not appear, go to the Actions menu and click
Change Source to open the Specify Source dialog.
5Make sure that the hostname of the computer that you are installing on appears in the Host
Name text box. If it does not, enter the hostname or select it from the list.
6In the Source Depot Path field, enter the full path to the HP-UX package file:
/tmp/markvision-pro-hpux11.pkg
7Make sure Change Software View is set to All Bundles. If it is not:
aClick Change Software View.
bOn the Software View screen, click All Bundles, and then click OK.
8On the Specify Source screen, click OK.
9Select the bundles you want to install. There are two ways to mark the packages: for
installing all the MarkVision packages at once or installing individual packages.
To install all the MarkVision packages at once
aClick the MarkVisionPro bundle.
bGo to the Actions menu, select Mark for Install. This marks all the MarkVision
Professional packages for install.
cSkip to step 10.
To install individual packages
aDouble-click the MarkVisionPro bundle. This displays the server and client packages.
bDouble-click each package bundle to view its contents.
cFor each package that you want to install, click the package, and then go to the Actions
menu and select Mark for Install. A “Yes” appears beside each package that you have
selected to install.
10 Go to the Actions menu and select Install (analysis).
11 Click OK. A confirmation message appears.