Mircom TX3 Series Owner's manual

Version 2.4 Telephone Access System Programming Manual 1
LT-979 Copyright October 2016
TX3 Series
TELEPHONE ACCESS SYSTEMS
Programming Manual

2Mircom Version 2.4
LT-979 Copyright October 2016
Copyright October 2016 Mircom Inc.
All rights reserved.
Telephone Access System Programming Manual v. 2.4 for Windows 2000/NT/XP®.
This manual, as well as the software described in it, is provided under licence or other agreements
and may be used or copied only in accordance with the terms of such license. The content of this
manual is furnished for informational use only. It is subject to change without notice, and should not
beconstruedasacommitmentbyMircom. Mircomassumesnoresponsibilityorliabilityforanyerrors
or inaccuracies that appear in this book.
Except as permitted by such license, no part of this publication may be reproduced, stored in a
retrieval system, transmitted in any form by means electronic, mechanical, using any recorded
media, or any other format without the prior written permission of Mircom.
Microsoft, MS-DOS, Windows, and Windows 2000/NT/XP are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.
Mircom
25 Interchange Way
Vaughan, Ontario
L4K 5W3
905.660.4655
Fax:[phone]

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Contents
1 Introduction 4
1.1 TX3 Systems 5
1.2 Features 5
1.3 Warranty and Special Notices 6
1.4 About This Manual 6
1.5 Contact Us 8
1.6 Viewing Resident List 9
2 Configuration 10
2.1 Keypad Navigation 11
2.2 Beginning Configuration 11
2.3 Viewing Configuration Information 12
2.4 Accessing the Operation Menu 13
2.5 Configuration Menu 15
2.6 System Option 15
2.7 Database Menu 32
2.8 Schedule Menu 42
2.9 Holidays Menu 43
2.10 Factory Default 44
2.11 Input/Output 45
2.12 Correlations 47
2.13 Changing Passcodes 49
2.14 Test LCD 50

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1 Introduction
ThismanualprovidesyouwithdetailedinstructionsonhowtoconfiguretheTX3
Telephone Access System from the main entry panel keypad.
This manual must be read in its entirety before beginning the configuration.
Configuration must be performed by a qualified technician and must adhere to
the standards and special notices set by the local regulatory bodies.
Note: MircomperiodicallyupdatespanelfirmwareandConfigurator
Softwaretoaddfeaturesandcorrectanyminorinconsistencies.
For information about the latest firmware or software visit the
Mircom website at www.mircom.com.
For warranty and special notices information see the Warranty and Special
Notices chapter on page 51.
This manual explains
• The TX3 Telephone Access System
• How to configure the TX3 Telephone Access System

Introduction
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1.1 TX3 Systems
The Mircom's TX3 series of telephone access systems provide high quality two-
waycommunicationbetweenresidentsand theirvisitorsin a multi-unitdwelling
establishment.
The basic TX3 system consists of the TX3 Entry Panel and depending on the
application, may be integrated with a combination of Mircom Elevator
Restriction Units and Card Access Units. All access systems may be networked
together using an RS-485 connection.
The TX3 system is capable of providing ADC or NSL telephone access from a
single panel or from a networked system. The TX3 system also may consist of
one or more access systems networked together using an RS-485 connection.
Theaccesssystemcanbeconfigured asanautodialercontroller(ADC)orasano
subscriberline(NSL)system. Bothsystemsetupscanbeconfiguredformultiple
entranceswithindependentdoorsandcontroldevicessuchaselectricdoorlocks,
cameras, and garage doors.
1.1.1 ADC and NSL Capability
A single TX3 Entry Panel supports full ADC and NSL telephone connectivity.
An ADC connection requires a dedicated subscriber telephone line service
connected to an outside telephone line. This mode lets the visitor call the tenant
and access their voice mail.
An NSL connection uses the existing building telephone lines for
communication and does not require a separate telephoneline. This system may
consist of one or more entry panels connected to TX3-NSL-8M NSL Units,
typically located in the electrical/telephone room of a building. The NSL units
intercept all telephone lines into the building’s suites if the lines are not in use.
This mode lets the visitor call the tenant and access their voice mail and call
waiting.
1.1.2 Elevator Restriction Units
The TX3-ER-8 Elevator Restriction Unit limits building accessibility by
granting visitor access only to the destination floor.
1.2 Features
Features of the TX3 series include:
• Stainless steel front panel
• Universal Series enclosure with a built-in rain hood
• Largescrolling8 x20LCDdisplaythateliminatestheneedforanexternal
directory

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Introduction
• Back-lit 16 digit keypad with dedicated operational buttons for Page Up,
Page Down, Call and Info
• Provisions for postal lock and camera
• Multilingual Display and Voice Greeting (English, French-Canadian and
Spanish) that provides instructions on how to use the entry panel
• Concierge/Security Desk/Guard Phone capability
• Card Access Interface
• Supports both Auto Dialer (ADC) and NSL (no phone bill)
• Ability to network panels together (peer-to-peer)
• Hands free, full duplex communication
• Flexible one to four digit resident dial codes
• Dials up to 18 digit telephone numbers
• Systemcanbeconfiguredlocallyusing the keypad or a computer withthe
TX3 configuration software
• Upload/downloadconfigurationfileswithouttakingthewholesystemoff-
line
• Programming from one location
• Records a maximum of 5000 event logs
• Elevator restriction capability
• Schedule based call restrictions provide more security and flexibility
• Capability of one person testing of the NSL controller without using the
lobby panel
• Industry Canada and F.C.C. approved
1.3 Warranty and Special Notices
Mircom values your business and always attempts to provide you with the very
best service.
Please see the Warranty and Special Notices chapter onpage 51 for information
about the warranty and special notices about equipment use.
1.4 About This Manual
This manual provides comprehensive information on the configuration of the
TX3Series Telephone AccessSystem. Tasksare describedintheorderthatthey
are likely to be performed.

Introduction
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This manual applies to the following models:
• TX3-120U and TX3-120U-A
• TX3-200-8U, TX3-200-8U-A and TX3-200-8U-B
• TX3-1000-8U, TX3-1000-8U-A and TX3-1000-8U-B
• TX3-2000-8U, TX3-2000-8U-A and TX3-2000-8U-B
• TX3-200-4U-A and TX3-200-4U-B
• TX3-1000-4U-A and TX3-1000-4U-B
• TX3-2000-4U-A and TX3-2000-4U-B
• TX3-120C-A
• TX3-200-8C-A and TX3-200-8C-B
• TX3-1000-8C-A and TX3-1000-8C-B
• TX3-2000-8C-A and TX3-2000-8C-B
• TX3-200-8CH-A
• TX3-1000-8CH-A
• TX3-2000-8CH-A
• TX3-2000-8K-A
1.4.1 Version Control
The version number appears on the front cover and changes whenever there is a
major or minor update to any part of the system regarding operation or
configuration.
The following convention indicates major or minor changes:
Initial release. Version 1.00.0
Major change. Version 1.01.0
Minor change. Version 1.01.1
1.4.2 Additional Documentation
For additional documentation, see the following Mircom literature:
• TX3-CX Touch Screen Administrators Guide LT-995
• TX3-CX Card Access System Installation and Operation Manual LT-980
• TX3 Telephone Access System User’s Guide LT-968
• TX3 Two Door Card Access System Kit Catalogue Number 6531
• TX3 Series Elevator Restriction Accessories Catalogue Number 6532

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Introduction
1.5 Contact Us
You can contact us from Monday to Friday 8:00 A.M. to 5:00 P.M. E.S.T.
1.5.1 General Inquiries
Toll Free: 1-888-660-4655
Local: 905-660-4655
1.5.2 Customer Service
Toll Free: 1-888-MIRCOM5
Local: 905-695-3535
Local Fax: [phone]
Toll-Free Fax: [phone]
1.5.3 Technical Support
FortechnicalsupportcontactMircom’sTechnicalSupport Department between
8 A.M. and 5 P.M. (EST) Monday through Friday, excluding holidays.
Toll Free: 1-888-MIRCOM5
Local: 905-695-3535
Local Phone: [phone]
Toll Free Phone: [phone]
Email: [email protected]
1.5.4 Website
www.mircom.com
1.5.5 Email
[email protected]

Introduction
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1.6 Viewing Resident List
TheTX3EntryPanelLCDshowsascrollableviewoftheresidentnamesanddial
codes. The LCD comes in a four or eight line LCD handset version. A paper
version of the resident list is also available.
To view the resident list
1. Press the up or down arrow keys on the Entry Panel keypad to scroll
through the list line by line.
or
Toviewtheresidentlistpageby pageusethestarkeytoscrollpageupand
number key to scroll page down.
2. Key in the dial code associated with the resident you wish to speak to or
presstheTelephoneKeywhenthecursorisontheresident’sname. Forthe
handset version, first pick up the phone and then key in the dial code or
press the Telephone Key.
3. Once the resident grants entry permission, the door unlocks. For the
handset version, hang up the phone and proceed through the door.

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2 Configuration
This chapter provides detailed information about the TX3 Telephone Access
System configurable functions.
This chapter explains
• How to Use the TX3 Telephone Access System
• Access Levels
• Viewing Configuration Information
• Entering Configuration Mode
• Keypad Navigation
• Exiting Configuration Mode
• Configuration Menu
• Operation Menu
• Database Menu
• Adding a New Record
• System Option
• Schedule Menu
• Factory Default
• Input/Output
• Correlations

Configuration
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2.1 Keypad Navigation
Figure 1 shows how to use the keypad when in CONFIGURATION MODE.
Notethatthekeypadbuttonscanhave differentfunctionswhencreatingresident
entries. Refer to 2.7.1 Adding a New Record and Table 1: List of Screens for
more information.
Figure 1. Keypad Navigation
2.1.1 Exiting Configuration Mode
You can exit the configuration mode at any time.
To exit configuration mode
1. To exit the configuration mode, press the info key to return to the
previous menu.
2.2 Beginning Configuration
To configure the Telephone Access panel, you must first enter the configuration
mode.
In configuration
mode
Press to move
left.
*
In configuration
mode
Press to scroll up
Press to scroll
down.
Press to cancel
the selection or exit
Press to enter
andconfirmselection.
Press to move right for checking
and un-checking the check box
#

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To enter configuration mode
1. Press . The main menu appears with three
choices; the Configuration Menu, Operation Menu and the View
Configuration Information.
To access the Operation menu see paragraph 2.4.
To access the View Configuration Information menu see paragraph 2.3.
2. Select Configuration and press the telephone key . The passcode
message appears.
3. Enter your passcode.
or
Ifyouhavenotsetapersonalpasscode,press3 3 3 3. Thisnumberisthe
four-digit factory default. You are now in configuration mode.
To continue with configuration see paragraph 2.5.
2.3 Viewing Configuration Information
To view configuration information, you must first enter the configuration mode.
To select viewing mode
1. Press 9 9 9 9. The Main Menu appears. You may need to scroll up or
down to view the entire selection.
Main Menu
1 Configuration
2 Operation
3. View Cfg Info
Enter the Passcode
[ _ _ _ _ _ _ _ _ _ ]
Main Menu
1. Configuration
2. Operation
3. View CFG Info

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2. Press the (scroll down) to “View Cfg Info”.
3. Pressthetelephonekey toviewtheconfigurationinformation. The
system configuration information appears.
4. Press the info key to return to the previous menu.
2.4 Accessing the Operation Menu
The Operation Menu lets you view logs, delete logs and set the time & date.
To access the operation menu
1. Press 9 9 9 9. The configuration information appears.
2. Press the (scroll down) to “Operation”.
3. Press the telephone key. The “Operation” menu appears.
To view logs
1. Press the arrow key to scroll to “View Logs” and press the enter
(telephone) key. The system information appears.
If you have just installed the system, following message appears.
Main Menu
1. Configuration
2. Operation
3. View CFG Info
Operation Menu
1 View logs
2 Delete logs
3 Set time & date
Logging data not
present

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2. If recent events have occurred, such as, entering of dial codes and the
openingofthemaindoor,thisinformationappearsalongwiththedateand
time as follows.
The first four digits represent the index of logged events in sequence
from 1 (0001) up to 5000.
The following letter “D” indicates that the preceding number was a dial
code (D = dial code, K = keyless code).
The term “Acc:” represents the word “access”. The term “Yes” indicates
that access was granted.
3. Press info key to return to previous menu.
To delete logs
1. Pressthearrowkeytoscrollto“DeleteLogs”andpressthetelephonekey.
The “Delete Logs” selection appears.
2. Use the up and down arrow keys to select the log and press the telephone
(enter) key to delete.
3. Press info key to return to previous menu.
User log info
Log: 190 of 5000
Event: Call Connect
Acc pt: N/A
Acc Code: D20
Jan 15 2010
12:22 pm
Delete Log
User log (s)
System log (s)
All log (s)

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To set time & date
1. Press the arrow key to scroll to “Set Time & Day” and press the telephone
key. The time and day information appears.
2. Use the up and down arrow keys to set the time and day.
3. Press info key to return to previous menu.
2.5 Configuration Menu
The Configuration Menu consists of the following configurable items.
• System Option
• Database
• Schedules
•Holidays
• Factory Default
• Input/Output
•Correlation
• Change Passcode
• Test LCD
For a description on how to configure these items see paragraphs 2.6 to 2.14.
2.6 System Option
Selecting “System Option” from the Configuration Menu gives you the
following configuration options:
• Tone/Pulse mode
• Line Type
• Main Door DTMF
• Aux Door DTMF
• Main door timer
• Aux door timer
Set Time/Date
Apr 14, 2009 03:23 PM

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• Talk timer
• Language
• Welcome Message
• Guard Phone
•CallingSch
• Unlock Schedule
• Keycode Sch
•CallWaitKey
• Keypad Active
• No of rings
• Postal usage
• Scroll speed
• Day light saving
• Clock adjustment
• Elevator Rest Timer
• Speaker volume
• MIC volume
• Select Font (only available on 8-line display)
• Voice Help Option
• Auto Unlock Schedule
• DTMF Sensitivity
• Handset
For a description on how to configure these items see paragraphs 2.6.1 to 2.6.28
2.6.1 Tone/Pulse mode
Note: Although this option appears on the front panel, it is not
configurable. The telephone always operates in tone mode. Pulse
dialing is not available.
To access the Tone/Pulse option screen
1. Pressthearrowkeytoscrollto“Tone/Pulsemode”andpressthetelephone
key. The tone/pulse selection appears.
2. Press the info key to return to the previous menu.

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2.6.2 Line Type
TheLineType functiondefineseachofthe5telephonelinesasADC,NSLornot
used. By default is line 1 is ADC and lines 2 to 5 as unused.
To define the line type operation
1. Press the arrow key to scroll to “Line Type” and press the telephone key.
The line selection appears.
2. Using the down arrow key to select L-1, and press the telephone (enter)
key. The line type selection appears.
3. Use the ‘*” and or “#” key to make a selection.
4. Press the telephone key to enter the selection.
5. Press the info key to return to the previous menu.
2.6.3 Main Door DTMF
The Main Door DTMF function defines the key the resident presses to open the
main door. The default key is 9.
To define the Main Door DTMF key
1. Press the arrow key to scroll to “Main Door DTMF” and press the
telephone key. The Main Door DTMF selection appears.
2. Use the up or down key to move to the key number.
Line Type
L-1
L-2
L-3
Select Line Type
[ x ] ADC Type
[ ] NSL Type
[ ] Unused
Main Door DTMF
[ x ] ‘9’
[ ] ‘0’

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3. Usethe*keytoselectthenumberandthetelephone(enter)keytoconfirm
the DTMF code. Valid numbers are 1 to 9, * or #.
Note: Donotselect4(thisisusedtorefuseentryordisconnect)anddonot
select the number that you are using for Call Wait Key (see 2.6.14
Call Wait Key on page 24).
4. Press the info key to return to the configuration menu.
5. Press the info key to return to the previous menu.
2.6.4 Aux Door DTMF
The Aux Door DTMF function defines the key the resident presses to open the
auxiliary door. The default key is 6.
To define the Aux Door DTMF key
1. Pressthearrowkeytoscrollto“AuxDoorDTMF”andpressthetelephone
key. The Aux Door DTMF selection appears.
2. Use the up or down key to move to the key number.
3. Usethe*keytoselectthenumberandthetelephone(enter)keytoconfirm
the DTMF code. Valid numbers are 1 to 9, * or #.
Note: Donotselect4(thisisusedtorefuseentryordisconnect)anddonot
select the number that you are using for Call Wait Key (see 2.6.14
Call Wait Key on page 24).
4. Press the info key to return to the previous menu.
2.6.5 Main Door Timer
TheMainDoorTimerfunctiondefinesthelengthoftimethatthemaindoorstays
unlocked after the resident opens the main door using thetelephone keypad.The
default is 10 seconds.
Aux Door DTMF
[ ] ‘6’
[ ] ‘7’
[ ] ‘9’

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To set the Main Door Timer
1. Pressthearrowkeytoscrollto“MainDoorTimer”andpressthetelephone
key. The Main Door Timer selection entry appears.
2. Use the up or down keys to select the number of seconds. Valid
programmable time is 1 to 60 seconds.
3. Press the info key to return to the previous menu.
2.6.6 Aux Door Timer
The Auxiliary Door Timer function defines the length of time that the auxiliary
door stays unlocked after the resident opens the auxiliary door using the
telephone keypad. The default is 10 seconds.
To set the Auxiliary Door Timer
1. Press the arrow key to scroll to auxiliary “Door Timer” and press the
telephone key. The Auxiliary Door Timer selection entry appears.
2. Use the up or down keys to select the number of seconds. Valid
programmable time is 1 to 60 seconds.
3. Press the info key to return to the previous menu.
2.6.7 Talk Timer
The Talk Timer function defines the length of time that a visitor may be on the
telephone with a resident. The default is 60 seconds.
Main Door Timer
[ 010 ]
Auxiliary Door Timer
[ 010 ]

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To set the Talk Timer
1. Pressthearrowkey to scroll to “TalkTimer”andpressthetelephone key.
The Talk Timer selection entry appears.
2. Use the up or down keys to select the number of seconds. Valid time is
from 10 to 300 seconds.
3. Press the info key to return to the previous menu.
2.6.8 Language
The default language is English. Selecting Multi Language makes the opening
screen flip through messages in English, French, and Spanish. Once a key is
pressed, the language that is displayed on the screen at that moment will be used
for the rest of the messages.
To select a language
1. Pressthearrowkeytoscrollto“Language”andpressthetelephone(enter)
key. The language selection appears.
2. Press the info key to return to the previous menu.
2.6.9 Welcome Message
The Welcome Message function lets you change the welcome message on the
front of the TX3 Entry Control Panel.
Talk Timer
[ 060 ]
Language
[ x ] English
[ ] French
[ ] Spanish