miseno MH10836BS User manual

2018.SEP
MH10836BS
MH10842BS
MODEL #.

1
SAFETY NOTICE ................................................................. 2-3
LIST OF MATERIALS....................................................... 4
INSTALLATION
Ducting Calculation Sheet....................................... 5
Mounting Height & Clearance................................ 6
Ducting Options ........................................................... 7
Hood Specications ................................................... 8
Mounting the Hood..................................................... 9-10
Ductless Recirculating .............................................. 11
FEATURES & CONTROLS
Touch Controls ............................................................. 12
MAINTENANCE
Hood and Filter Cleaning......................................... 13
CFM SELECT................................................................................. 14
WIRING DIAGRAM...................................................................... 15
TROUBLESHOOTING................................................................ 16
LIST OF PARTS AND ACCESSORIES .............................. 17
WARRANTY.................................................................................... 18
Table of Contents

Important Safety Notice
READ AND SAVE THESE INSTRUCTIONS
2
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT USE THIS FAN WITH ANY SOLID-STATE CONTROL DEVICE.
WARNING
TO REDUCE THE RISK OF FIRE ELECTRIC SHOCK, OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:
a. Use this unit only in the manner intended by the manufacturer, if you have questions, contact the manufacturer.
b. Before servicing or cleaning unit, switch power off at service panel and lock panel to prevent power from being switched on accidentally.
When the service disconnecting means cannot be locked, securely fasten a prominent warning device, such as a tag, to the service
panel.
CAUTION
For general ventilating use only. Do not use to exhaust hazardous or explosive materials and vapors. Take care when using cleaning
agents or detergents. Suitable for use in household cooking area.
WARNING
TO REDUCE THE RISK OF RANGE TOP GREASE FIRE:
a. Never leave surface units unattended at high settings. Boilovers cause smoking and greasy spillovers that may ignite. Heat oils slowly
on low or medium settings.
b. Always turn hood ON when cooking at high heat or when aming food
c. Clean ventilating fans frequently. Grease should not be allowed to accumulate on fan or lter.
d. Use proper pan size. Always use cookware appropriate for the size of the surface element.
e. Keep fan, lters and grease laden surfaces clean.
f. Use high setting on hood only when necessary.
g. Don’t leave hood unattended when cooking.
h. Always use cookware and utensils appropriate for the type of and amount of food being prepared.
WARNING
TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A RANGE TOP FIRE, OBSERVE THE FOLLOWING:
a. SMOTHER FLAMES with a close-tting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS.
If the ames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.
b. NEVER PICK UP A FLAMING PAN – You may be burned.
c. DO NOT USE WATER, including wet dishcloths or towels – a violent steam explosion will result.
d. Use an extinguisher ONLY if:
1. You know you have a Class ABC extinguisher, and you already know how to operate it.
2. The re is small and contained in the area where it started.
3. The re department is being called.
4. You can ght the re with your back to an exit
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:
a. Installation work and electrical wiring must be done by qualied person(s) in accordance with all applicable codes and standards.
Including re-rated construction.
b. Sufcient air is needed for power combustion and exhausting of gases through the ue (chimney) of fuel burning equipment to prevent
back-drafting. Follow the heating equipment manufacturer’s guideline and safety standards such as those published by the National
Fire Protection Association (NFPA) and the American Society for Heating, Refrigeration and Air Conditioning Engineers (ASHRAE) and
the local code authorities.
c. When cutting or drilling into wall or ceiling, do not damage electrical wiring and other hidden utilities.
d. Ducted fans must always vent to the outdoors.
e. NEVER place a switch where it can be reached from a tub or shower.
f. Make sure the power is off before installing, wiring or maintenancing.

Important Safety Notice
3
WARNING
TO REDUCE THE RISK OF FIRE, USE ONLY METAL DUCTWORK.
CAUTION
To reduce risk of re and to properly exhaust air outside - Do not vent exhaust air into spaces within walls, ceilings,
attics, crawl spaces or garages.
Not for use over an outdoor grill.
OPERATION
Always leave safety grilles and lters in place. Without these components, operating blowers could catch onto hair, ngers
and loose clothing.
The manufacturer declines all responsibility in the event of failure to observe the instructions given here for installation,
maintenance and suitable use of the product. The manufacturer further declines all responsibility for injury due to
negligence and the warranty of the unit automatically expires due to improper maintenance.
ELECTRICAL REQUIREMENTS
Important:
Observe all governing codes and ordinances.
It is the customer’s responsibility:
- To contact a qualied electrical installer.
- To assure that the electrical installation is adequate and in conformance with National Electrical Code, ANSI/NFPA 70
latest edition* or CSA standards C22.1-94, Canadian Electrical Code, Part 1 and C22.2 No.0-M91 - latest edition** and
all local codes and ordinances.
If codes permit and a separate ground wire is used, it is recommended that a qualied electrician determine that the
ground path is adequate.
Do not ground to a gas pipe.
Check with a qualied electrician if you are not sure the range hood is properly grounded.
Do not have a fuse in the neutral or ground circuit.
*National Fire Protection Association Batterymarch Park, Quincy, Massachusetts 02269
** CSA International 8501 East Pleasant Valley Road, Cleveland, Ohio 44131-5575
This appliance requires a 120V 60Hz electrical supply and connected to an individual properly grounded branch circuit
protected by a 15 or 20 ampere circuit breaker or time delay fuse. Wiring must be 2 wire with ground. Please also refer to
Electrical Diagram on product.
A cable locking connector (not supplied) might also be required by local codes. Check with local requirements, purchase
and install appropriate connector if necessary.
MH10836BS, MH10842BS - 330 Watts, 2.75 Amps
Power consumption shown above is the default power specs. Hoods with CFM Selector Technology enabled will consume
less power. See wiring diagram at the end of this manual for more information.

List of Materials
4
(1) Hardware package
(2) Top Duct Covers
(2) Bottom Duct Covers
(1) Hood Body w/
blower housing
( )
(2)
LED Light Strips
Baffle Filters
(1) 6” round damper (pre-installed)
(4) 3/16"x 3 /” mounting screws (pre-installed)
(1 in each corner of the blower housing)
A
B
Front of Hood
CL
/
Cut-Out Shaded Area
(1) Top Support Frame
(1) Bottom Support Frame
(1) Paper ceiling template
MODELS: MH10836BS, MH10842BS
PARTS SUPPLIED
HARDWARE PACKAGE CONTENTS
PARTS NOT SUPPLIED
- Ducting, conduit and all installation tools
- Cable connector (if required by local codes)
- Duct cover extension accessory - RHEX108S
- Recirculating kit accessory - RHRK108BS
(4) ø12 OD / ø5 ID(4) #6 x 1-1/2” (10) 4 x 8mm (3) Wire Nuts
washer
(4) 3/16” x 1/4”(1) 4 x 12mm

5
Duct pieces To tal
Equivalent number
length x used =
3-1/ 4” x 10”
Rect.,
straight
1 Ft. x ( ) =Ft.
3-1/ 4” x 10”
Rect.to
6” round
transition
5 Ft. x ( ) =Ft.
3-1/ 4” x 10”
Rect.to
6” round
transition
900 elbow
20 Ft. x ( ) =Ft.
6”, 7”, 8”, 10”
Round,
900
15 Ft. x ( ) =Ft.
6”, 7”, 8”, 10”
Round,
450
9 Ft. x ( ) =Ft.
Ft.
6”, 7”, 8”, 10”
Round,
straight
1 Ft. x ( ) =Ft.
Subtotal column 1 =
Duct pieces To tal
Equivalent number
length x used =
6”, 7”, 8”, 10”
Round, wall
cap with
damper
30 Ft. x ( ) =Ft.
Ft.
Ft.
Ft.
6”, 7”, 8”, 10”
Round
roof cap
30 Ft. x ( ) =Ft.
Subtotal column 2 =
Subtotal column 1 =
Total ductwork =
Maximum Duct Length: For satisfactory air movement,
the total duct length
should not exceed 100 equivalent feet.
6” round to
3-1/ 4” x 10”
rect.
transition
1 Ft. x ( ) =Ft.
6” round to
3-1/ 4” x 10”
rect.
transition
900 elbow
16 Ft. x ( ) =Ft.
7” round to
3 1/ 4” x 10”
rect.
transition
8 Ft. x ( ) =Ft.
7” round to
3-1/ 4” x 10”
rect.
transition
900 elbow
23 Ft. x ( ) =Ft.
elbow
elbow
7” to 6” or
8” to 7” Round
tapered
reducer
25 Ft. x ( ) =Ft.
3-1/ 4” x 10”
Rect.900
elbow
15 Ft. x ( ) =Ft.
3-1/ 4” x 10”
Rect.450
elbow
9 Ft. x ( ) =Ft.
3-1/ 4” x 10”
Rect.900
flat elbow
24 Ft. x ( ) =Ft.
3-1/ 4” x 10”
Rect.
wall cap
with damper
30 Ft. x ( ) =Ft.
Ft. x ( ) =Ft.
15
6”, 7“, 8”
Round
in-line
damper
Installation – Ducting Calculation Sheet

Installation – Mounting Height & Clearance
6
DUCTING
A minimum of 6” round duct must be used to
maintain maximum air ow efciency.
Always use rigid type metal ducts only. Flexible
ducts could restrict air ow by up to 50%.
Use calculation worksheet to compute total duct
work (Page 5).
ALWAYS, when possible, reduce the number of
transitions and turns. If a long duct run is required,
increase duct size from 6” to 7” or 8”.
If turns or transitions are required: Install as far
away from duct opening and as far apart between
the two transitions as possible.
Minimum mount height between range top to hood
bottom should be no less than 24”.
Maximum mount height should be no higher than
34”.
It is important to install the hood at the proper
mounting height. Hoods mounted too low could
result in heat damage and re hazard; while hoods
mounted too high will be hard to reach and will
loose performance and efciency.
If available, also refer to range manufacturer’s
height clearance requirements and recommended
hood mounting height above range. Always check
your local codes for any differences.
Duct cover extension kit available for ceiling
heights up to 12 feet. Turn to page 17 for part
number and ordering information.
DAMAGE-SHIPMENT / INSTALLATION:
• Please fully inspect unit for damage before
installation.
• If the unit is damaged in shipment, return the
unit to the store in which it was bought for
repair or replacement.
• If the unit is damaged by the customer, repair
or replacement is the responsibility of the
customer.
• If the unit is damaged by the installer (if other
than the customer), repair of replacement must
be made by arrangement between customer
min. A
min. B
max. C
Standard Extension
Hood Heights Duct Cover Duct Cover
minimum ducted (A) 28” 50 1/2“
minimum recirculating (B) 32” 50 1/2“
maximum (C) 39” 80”
Ceiling Heights
minimum ducted (D) 88” (7’ 4”) 110 1/2“ (9’ 2 1/2”)
minimum recirculating (E) 92” (7’ 8”) 110 1/2“ (9’ 2 1/2”)
maximum (F) 109” (9’ 1“) 150” (12’ 6”)
36”
24” min.
34” max.
min. D
min. E
max. F

7
and installer.
WARNING FIRE HAZARD
NEVER exhaust air or terminate duct work into spaces between walls, crawl spaces, ceiling, attics or garages.
All exhaust must be ducted to the outside, unless using the recirculating option.
Use single wall rigid metal ductwork only.
Fasten all connections with sheet metal screws and tape all joints w/ certied Silver Tape or Duct Tape.
Some Ducting Options
Installation – Ducting Options
side wall cap
w/ gravity damper
Soffit or crawl space
Roof Pitch w/
Flashing & Cap
ductless
recirculating

8
Installation – Hood Specication
35 7/8”, 41 7/8”
14”
3 15/16”
26 7/8”
STANDARD
min. ducted - 28”
min. recirc. - 32”
max. - 39”
RHEX108S EXTENSION
min. ducted - 50 1/2”
min. recirc. - 50 1/2”
max. - 80”
12”
12 3/16”
Front Side
CL
1 1/8"
41/8"
5
15/16
”
Top
12 3/8"

9
1
2
Ceiling Joists
Wood Blocking
Top Support Frame
Support Frame Arm
Bottom Support Frame
Hood Body
Blower Housing
3
Mounting Screws
(pre-installed)
4
Installation – Mounting the Hood
1. Determine mounting location on ceiling and temporarily tape paper template (included with the hood) to the ceiling.
Cut out internal shaded area of template to allow the ducting and electrical to pass through. If necessary, add Wood
Blocking (min. 2” x 4”) to ceiling joists located behind the drywall to reinforce the mounting location*. (FIG. A1) Secure
(2) #6 x 1-1/2” wood screws to points A and B of the paper template (FIG B). Do not completely tighten screws, leave
approx. 1/4” exposed.
2. Remove screws securing top and bottom support frames together. Adjust support frame to accomodate the desired
hood height and re-assemble the frame using the previously removed screws (2 for each support frame arm). (FIG. A3)
3. Lift support frame assembly up to the ceiling making sure the word “front” on the top support frame faces the front of
the hood where the controls will be located. (FIG. D) The key holes on the top support frame should cover the wood
screws previously installed in the ceiling. Slide support frame towards narrow end of key holes to lock the frame in
place. Install the last (2) #6 x 1-1/2” wood screws with washers into the two remaining corners of the top support frame
to secure it to the ceiling. Tighten all screws.
4. Lift hood and align the (4) pre-installed mounting screws located on top of the Blower Housing (FIG. A4) with the (4)
key holes on the Bottom of Support Frame. (FIG. C) Slide hood towards the narrow end of key holes to lock into place.
Hand tighten each of the (4) screws with a screwdriver to secure hood to Bottom Support Frame. Further secure
bottom support frame to unit body by one 4 x 12 safety screw. (FIG. G, pg 10)
*Hood is intended to be mounted to a nished ceiling.
CAUTION: At least two installers are
required
due to the weight and size of the
hood.
!
Bottom Support Frame
(secures to top of blower housing)
Key Holes
front - facing controls
back
FIG. A FIG. C FIG. D
Top Support Frame
Side
Front / Back
FIG. B

10
Installation – Mounting the Hood
Top Duct Covers
Top Support Frame
Bottom Duct Covers
Bottom Support Frame
1
5. Install electrical and duct work. A cable lock, not supplied, might be required by local codes. (FIG.E)
Seal duct work with aluminum duct tape.
6. Power up hood, verify all functions and check for leaks around duct tape.
7. Assemble Top Duct Covers (with louver holes) together over Top Support Frame, secure Top Duct Covers
together by magnetic strips. Note: If using hood in ductless recirculating mode you must install the air
diverter plate to the Top Support Frame prior to assembling the duct covers. Turn to page 11 for more
details.
8. Secure Top Duct Covers to Top Support Frame by using (4) 3/16 x 1/4 screws (2 screws for each Top Duct
Cover). (FIG. F1).
9. Assemble Bottom Duct Covers together over Top Duct Covers and secure together by magnetic strips.
Bottom Duct Covers should rest on top of the Hood Body.
FIG. F
Cable Lock
Cable Lock
A cable locking connector (not
supplied) might be required
by local codes. Check with
local requirements and codes,
purchase and install appropriate
connector if necessary.
FIG. E
WARNING: Electrical wiring must be done by a qualified person(s) in
accordance
with all applicable codes and standards. This range hood must
be
properly
grounded. Turn off electrical power at service entrance before wiring
.
!
FIG. G

11
Ductless recirculation is intended for applications where an exhaust duct work is not possible to be installed.
When converted, the hood functions as a recirculating hood rather than an exhaust hood. Fumes and exhaust
from cooking are drawn and ltered by a set of optional charcoal lters. The air is then puried and re-
circulated back within the home.
We recommend to ALWAYS exhaust air outside of the home by employing existing or installing new duct
work, if possible. The hood is most effective and efcient as an exhaust hood. Only when the exhaust option
is not possible should you recourse to converting the hood into a recirculating hood.
When converted to be a recirculating hood, a set of charcoal lters are required on top of its standard bafe
ter set. Order according to its part number below. The standard bafe lters are intended to capture residue
from cooking and the optional charcoal lters help to purify fumes exhausted from cooking for recirculation.
RECIRCULATING KIT (REQUIRED IF NO DUCTING IS USED)
Kit includes charcoal lters, brackets and air diverter plate.
Hood Models Part No. Filters & Brackets in pkg.
MH10836BS RHRK108BS 2
MH10842BS RHRK108BS 2
1. Purchase recirculating kit per the part number above
2. Secure air diverter plate to top support frame Open sides of air diverter
plate should face left and right to direct air through the louver holes located
on the top duct cover. Run 6” ducting from top of hood and secure to air
diverter plate.
3. Remove bafe lters from hood. Secure charcoal lter to back of bafe
lter by 2 magnets and 10 rubber clips (FIG. J)
4. Re-Install bafe lters.
Charcoal lters must be replaced after every 120 hours of use (or
approximately every 3 to 4 months based on an average of 1 - 2 hrs. of
daily cooking time).
NOTE: For more details refer to manual included with recirculating
kit.
Charcoal Filter Replacements
Hood Model Part No. Qty to Order
MH10836BS Z0F-C005 2
MH10842BS Z0F-C005 2
DO NOT WASH CHARCOAL FILTERS. Charcoal lters may need
to be changed more often depending on cooking habits.
Installation – Ductless Recirculating
Magnet
Magnet
FIG. J

12
- Power / Delay o button will turn power on and o for the entire hood (fan and lights).
- The hood will remember the last speed and light level it was last turned o at.
- Delay O Feature: With the fan on, press and hold the power button for three seconds. The fan
will change to speed 1 and automatically turn o after 5 minutes.
- CFM Select Feature: CFM Select allows the installer to set the maximum fan CFM to align with
local codes and regulations.
To verify the maximum fan CFM:
With hood o, press and hold the power button for ve seconds. If all three fan speed
indicators illuminate = default maximum CFM. If two speed level indicators illuminate
= 390 maximum CFM. If only one speed level indicator illuminates = 290 maximum CFM.
Lights are two levels, low and high. From o, press once for low, press again for high, press again to
power lights o.
Fan is three speed levels. From o, press once for low, press again for medium, press again for high,
press again to power fan o.
Power / Delay Off
Lights
Fan Speeds
Features & Controls - Touch Controls

13
SURFACE MAINTENANCE:
Do not use corrosive detergents, abrasive detergents or oven cleaners.
Do not use any product containing chlorine bleach or any product containing chloride.
Do not use steel wool or abrasive scrubbing pads which will scratch and damage surface.
Cleaning Stainless Steel
Clean periodically with warm soapy water and clean cotton cloth or micro ber cloth. Always rub in the
direction of the stainless steel grain. To remove heavier grease build up use a liquid degreaser detergent.
After cleaning use a non-abrasive stainless steel polish/cleaners, to polish and buff out the stainless luster
and grain. Always scrub lightly, with clean cotton cloth or micro ber cloth and buff in the direction of the
stainless steel grain.
Bafe Filters
The bafe lters installed by the factory are intended to lter out residue and grease from cooking. They
need not be replaced on a regular basis but are required to be kept clean.
Remove and clean by hand or in dishwasher on low heat. Spray degreasing detergent and leave to soak if
heavily soiled.
Dry lters and re-install before using hood.
Removing Bafe Filters
1. Pull down on lter latch to release lter tabs
2. Pull down on front of lter to remove
Maintenance – Hood and Filter Cleaning

14
CFM Select
CFM SELECT
Some local codes limit the maximum amount of CFM a range hood can move. CFM Select allows you to control
the maximum blower CFM of the range hood without the need for expensive make up air kits. CFM Select enables
the installer to easily set the maximum blower speed to one of two most commonly specied CFM levels; 390 or
290 CFM. The usage of CFM Select may not be necessary for your installation. Please check your local codes for
CFM restrictions.
By default the maximum blower CFM is set to 600.
To enable CFM Select
1. Before hood installation, gain access to PC board by following the steps shown in FIG. C.
2. Change plastic jumper positioning as shown in FIG. D to set the desired maximum blower CFM.
3. Re-install PC board & continue with hood installation.
4. Remove the appropriate foil CFM sticker included with the hood literature and place inside the hood body below
the wiring diagram or in another clearly visible location.
NOTE: After re-positioning the jumper and powering on the hood, the CFM cannot be changed again.
To verify if your installer enabled CFM Select
With hood off, press and hold the power button for ve seconds. If 3 LEDs illuminate = defualt max. CFM, if 2 LEDs
illuminate = max. 390 CFM, and if 1 LEDs illuminate = max. 290 CFM.
When CFM Select is enabled, the number of blower speeds will be reduced. 390 CFM = max. 2 speeds and 290
CFM = max. 1 speeds.
There should also be a foil label located inside the hood body near the wiring diagram that indicates the blower
CFM.
PC Board
Ju mpe r 5- 6 or 7-8
DEFAULT POSITION
Default Max. Blower CFM
Ju mpe r 3- 4
Max. Blower CFM
390
Ju m pe r 1- 2
Jumper Pins
Plastic
Jumper
1
3
5
7
2
4
6
8
1
3
5
7
2
4
6
8
1
3
5
7
2
4
6
8
Max. Blower CFM
290
AC
MOTOR
LAMP
12
34
6
5
8
7
CAUTION:
Hood must be disconnected from main power prior to performing the
conversion instructions listed below. Failure to do so could result in
personal injury or damage to the product.
!
- PC Board is located behind light panel.
- Remove bafe lters and light panel.
- Remove 2 screws attaching control board
assembly.
FIG. C FIG. D

15
Wiring Diagrams
GRAY
MH10836BS
MH10842BS
Power consumption shown for default maximum CFM blower conguration

16
Troubleshooting
TROUBLESHOOTING PROCEDURES FOR MH108
Issue Cause What to do
After installation,
the unit doesn’t
work.
1. The power source is not turned ON. 1. Make sure the circuit breaker and the unit’s
power is ON.
2. The power line and the cable locking connector
is not connecting properly.
2. Check the power connection with the unit is
connected properly.
3. The switch board and control board wirings are
disconnected.
3. Make sure the wirings between the switch
board and control board are connected
properly.
4. The switch board or control board is defective. 4. Change the switch board or control board.
Light works, but
blower is not
turning.
1. The blower wire is not connected. 1. Make sure the blower wire is plugged into the
molex connector.
2. Blower molex plug pin is not making contact. 2. Disconnect the blower molex plug, check pins
inside plug to see if pin is pushed inside the
plug too far. Reseat pin if needed.
3. The blower is defective, possibly seized. 3. Change the blower.
4. The thermally protected system detects if the
blower is too hot to operate and shuts the blower
down.
4. The blower will function properly after the
thermally protected system cool down.
5. Damaged capacitor. 5. Change the capacitor.
6. The switch board or control board is defective. 6. Change defective part.
The unit is
vibrating.
1. The blower is not secured in place. 1. Tighten the blower in place.
2. Damaged blower wheel. 2. Replace the blower.
3. The hood is not secured in place. 3. Check the installation of the hood.
Only one or two
fan speeds work.
1. The installer may have adjusted the maximum
CFM of the hood to meet local codes.
1. Refer to page 12 to verify the CFM.
The blower is
working, but the
lights are not.
1. The LED strip plug is disconnected. 1. Connect the LED strip plug.
2. Defective LED strip. 2. Change the LED strip.
The hood is
not venting out
properly.
1. The hood might be hanging to high from the
cook top.
1. Adjust the distance between the cook top and
the bottom of the hood within 24” and 34”
range.
2. The wind from the opened windows or opened
doors in the surrounding area are affecting the
ventilation of the hood.
2. Close all the windows and doors to eliminate
the outside wind ow.
3. Blockage in the duct opening or ductwork. 3. Remove all the blocking from the duct work or
duct opening.
4. The direction of duct opening is against the wind. 4. Adjust the duct opening direction.
5. Using the wrong size of ducting. 5. Change the ducting to at least 6” or higher.
Mesh Filter is
vibrating.
1. Mesh lter is loose. 1. Change the mesh lter.

List of Parts & Accessories
17
DESCRIPTION PART#
Replacement Parts
Bafe Filter 50210034
Optional Accessories
Recirculating Kit, MH10836BS RHRK108BS
Recirculating Kit, MH10842BS RHRK108BS
Replacement Charcoal Filters (each) Z0F-C005
Extension Duct Cover RHEX108S
Order replacement parts from us by calling 1.888.750.1698

18
MAY18.0101
Venting Services (referred to herein as “we” or “us”) warrants to the original consumer purchaser (referred to herein as “you”
or “your”) of range hoods (the “Products”) that such Products will be free from defects in materials or workmanship as
follows:
One Year Limited Warranty for Parts: For one year from the date of your original purchase of the Products, we will provide,
free of charge, Products or parts (including LED light bulbs, if applicable) to replace those that failed due to manufacturing
defects subject to the exclusions and limitations below. We may choose, in our sole discretion, to repair or replace parts
before we elect to replace the Products.
One Year Limited Warranty for Labor: For one year from the date of your original purchase of the Products, we will
provide, free of charge, the labor cost associated with repairing the Products or parts to replace those that failed due to
manufacturing defects subject to the exclusions and limitations below. After the first year from the date of your original
purchase, you are responsible for all labor costs associated with this warranty.
Warranty Exclusions: This warranty covers only repair or replacement, at our option, of defective Products or parts and
does not cover any other costs related to the Products including but not limited to: (a) normal maintenance and service
required for the Products and consumable parts such as fluorescent, incandescent or halogen light bulbs, mesh and char-
coal filters and fuses; (b) any Products or parts which have been subject to freight damage, misuse, negligence, accident,
faulty installation or installation contrary to recommended installation instructions, improper maintenance or repair (other
than by us); (c) commercial or government use of the Products or use otherwise inconsistent with its intended purpose; (d)
natural wear of the finish of the Products or wear caused by improper maintenance, use of corrosive and abrasive cleaning
products, pads, and oven cleaner products; (e) chips, dents or cracks caused by abuse or misuse of the Products; (f) service
trips to your home to teach you how to use the Products; (g) damage to the Products caused by accident, fire, floods, acts
of God; or (h) Custom installations or alterations that impact serviceability of the Products. If you are outside our service
area, additional charges may apply for shipping costs for warranty repair at our designated service locations and for the
travel cost to have a service technician come to your home to repair, remove or reinstall the Products. After the first year
from the date of your original purchase, you are also responsible for all labor costs associated with this warranty. All Products
must be installed by a qualified professional installer to be eligible for warranty repairs or service.
Limitations of Warranty. OUR OBLIGATION TO REPAIR OR REPLACE, AT OUR OPTION, SHALL BE YOUR SOLE
AND EXCLUSIVE REMEDY UNDER THIS WARRANTY. WE SHALL NOT BE LIABLE FOR INCIDENTAL,
CONSEQUENTIAL OR SPECIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR
PERFORMANCE OF THE PRODUCTS. THE EXPRESS WARRANTIES IN THE PRECEDING SECTION ARE
EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES. WE HEREBY DISCLAIM AND EXCLUDE ALL
OTHER EXPRESS WARRANTIES FOR THE PRODUCTS, AND DISCLAIM AND EXCLUDE ALL WARRANTIES
IMPLIED BY LAW, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Some states or provinces do not allow limitations on the duration of an implied warranty or the exclusion or limitation of
incidental or consequential damages, so the above limitations or exclusions may not apply to you. To the extent that
applicable law prohibits the exclusion of implied warranties, the duration of any applicable implied warranty is limited to the
same one-year and one-year periods described above if permitted by applicable law. Any oral or written description of the
Products is for the sole purpose of identifying the Products and shall not be construed as an express warranty. Prior to
using, implementing or permitting use of the Products, you shall determine the suitability of the Products for the intended
use, and you shall assume all risk and liability whatsoever in connection with such determination. We reserve the right to
use functionally equivalent refurbished or reconditioned parts or Products as warranty replacements or as part of warranty
service. This warranty is not transferable from the original purchaser and only applies to the consumer residence where the
Product was originally installed located in the United States and Canada. This warranty is not extended to resellers.
To Obtain Service Under Limited Warranty: To qualify for warranty service, you must: (a) notify us at the address or
telephone number stated below within 60 days of the discovery of the defect; (b) give the model number and serial number;
and (c) describe the nature of any defect in the Product or part. At the time of the request for warranty service, you must
present evidence of your proof of purchase and proof of the original purchase date. If we determine that the warranty
exclusions listed above apply or if you fail to provide the necessary documentation to obtain service, you will be responsible
for all shipping, travel, labor and other costs related to the services. This warranty is not extended or restarted upon warranty
repair or replacements.
1-888-750-1698 | vsuppo[email protected]
1-888-750-1698
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TO OBTAIN SERVICE UNDER WARRANTY OR FOR ANY SERVICE RELATED QUESTIONS, please call:
Limited Warranty
Proof of the original purchase
date is needed to obtain
service under warranty