Mitel SmarT-1 8380-003-FBCXTX Installation guide

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Installation & Programming Guide

Disclaimer
8380-383-115-BA
1Issue 1, February 1999
DUE TO MITEL’S POLICY OF CONTINUING PRODUCT IMPROVEMENT, THE
SPECIFICATIONS OF THIS SYSTEM ARE SUBJECT TO CHANGE WITHOUT NOTICE.
WHILST EVERY EFFORT WAS MADE TO ENSURE THE ACCURACY OF THIS
MANUAL AT THE TIME OF PRINTING, MITEL TELECOM LIMITED TAKES NO
RESPONSIBLITY FOR ANY INACCURACIES THAT MAYARISE.
If you find any errors in this publication or would like to make suggestions for improvement,
please follow the procedure agreed upon between you and your maintainer for reporting faults.
Please quote the following information:
• Documentation Part Number: 8380-383-115-BA
• Issue Number: Issue 1, February 1999
• Product Part Number: 8380-003-FBCXTX
• Software Revision: G156A01.
The contents of this work are proprietary and confidential and neither the whole nor any part
thereof may be used, copied or reproduced in any form or disclosed to any third party without
the prior permission of Mitel Telecom Limited. Inclusion of the copyright notice does not
imply publication.
MITEL, and SMarT-1 are trademarks of MITEL TELECOM LIMITED.
Printed in the U.K. by: Published in the U.S.A. by:
MITEL TELECOM LIMITED MITEL ENTERPRISES
MITEL BUSINESSPARK 120 CHIMNEY POINT DRIVE
PORTSKEWETT OGDENSBURG, NEW YORK 13669
MONMOUTHSHIRE NP6 4YR TELEPHONE: [phone]
TELEPHONE: [phone]
Copyright © MITEL TELECOM LIMITED 1999.

Table of Contents
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SAFETY INFORMATION ................................................................................................8
Warning .....................................................................................................................8
Safety .........................................................................................................................8
Power Supply ............................................................................................................8
Safety Status of Ports ................................................................................................9
Connectivity ..............................................................................................................9
Ringer Equivalents Number (REN) ..........................................................................9
Regulatory Label .....................................................................................................10
STATUTORY INFORMATION .....................................................................................12
Approval Details .....................................................................................................12
Responsibility to Maintenance Engineers ...............................................................13
CHAPTER 1 ......................................................................................................................14
SMarT-1 EuroRoute One-line Dialer Installation
General ....................................................................................................................14
Power/line LED Indications ....................................................................................14
Power/line Error Status (LED) ................................................................................14
Power/line Error Status (Tone) ...............................................................................15
Standard Installations ..............................................................................................15
Programming Devices .............................................................................................16
Cost Centre Code Verification ................................................................................16
CHAPTER 2 ......................................................................................................................18
System Requirements
Environmental Requirements ..................................................................................18
CHAPTER 3 ......................................................................................................................20
Basic Hardware Installation
Mechanical Description ...........................................................................................20
Electrical Description ..............................................................................................20
Dialer Vertical Mount .............................................................................................21
Powering up .............................................................................................................21
Power Failure ..........................................................................................................21
Spare Parts ...............................................................................................................21
CHAPTER 4 ......................................................................................................................22
Initialisation
Initialisation .............................................................................................................22
CHAPTER 5 ......................................................................................................................24
Security Access Registers
General ....................................................................................................................24
Remote MF4 Security Code ....................................................................................24
Terminal Program Security Code ............................................................................25
Remote Access Code ...............................................................................................25
Local Security Code ................................................................................................26

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CHAPTER 6 ......................................................................................................................28
General Notes On Programming
Local Programming With an MF4 Telephone ........................................................28
Terminating Variable Length Entries ......................................................................28
Acknowledgment Tones ..........................................................................................28
Programming With a Terminal ...............................................................................29
Local Programming ............................................................................................29
Remote Programming ........................................................................................30
Valid and Invalid Entries .........................................................................................30
Special Function Commands ...................................................................................31
Data Verification (902) ...........................................................................................31
Conditions ..........................................................................................................32
Procedure ............................................................................................................32
Exiting Data Verification (907) ...............................................................................32
Example For Data Verification of Register R54 ................................................32
Load Default Data (942 903) ..................................................................................33
Clear Search Tables (942 904) ................................................................................33
Display Power-on Counter (961) ............................................................................33
Display Route and Line Peg Counter Data (967) ....................................................33
Route Peg Counter .............................................................................................34
Line Peg Counter ................................................................................................34
Cloning (942 906) ...................................................................................................35
General ...............................................................................................................35
Conditions ..........................................................................................................35
Procedure ............................................................................................................35
Initialise Lockout (942 968 n) .................................................................................36
Display Serial Number (970) ..................................................................................36
Internal Clock Setting (980) ....................................................................................37
Exiting Programming Mode (987) ..........................................................................37
Emergency Numbers ...............................................................................................37
CHAPTER 7 ......................................................................................................................38
System Wide Data
General ....................................................................................................................38
002 - Called Party Programming Enable/Disable ...................................................38
011 - Carrier Presentation Time for Modem ...........................................................38
015 - Rotary Dialling Break Percentage .................................................................38
602 - Machine Identifier ..........................................................................................39
CHAPTER 8 ......................................................................................................................40
Line And Trunk Options
General ....................................................................................................................40
100 - Type of Exchange Line ..................................................................................40
102 - MF4 Dialling Rate 1 ......................................................................................40
103 - On-hook Time ................................................................................................41
105 - Time Between Trunk Release and Next Attempt to Connect ........................41
106 - Flash Generation Timer .................................................................................41
108 - Dial Tone Delay Timer ..................................................................................42
109 - User Dial Tone ...............................................................................................42
111 - Inter-digit Time Out for Subscriber Side .......................................................42

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112 - Inter-digit Time Out on 0+ (National) Calls ..................................................43
113 - Inter-digit Time-out on 00+ (International) Calls ..........................................43
114 - Time Between Outgoing Rotary Digits .........................................................43
119 - Hook, Route and Cost Centre Code Tones ....................................................44
120 - Incoming Call Detection ................................................................................44
121 - Inter-ring Timing ...........................................................................................45
122 - Repeat Call Attempt .......................................................................................45
123 - Dialer Operation on Off-hook ........................................................................45
124 - Specify Default Route ....................................................................................46
126 - PABX/Centrex Enable/Disable ......................................................................46
127 - Time to Auto-answer .....................................................................................46
128 - Wait for Access/Security Code Timer ...........................................................47
129 - Security Code Lockout Timer ........................................................................47
130 - Off-hook Recognition Timer .........................................................................47
132 - Digit Recognition on Outgoing Calls ............................................................48
CHAPTER 9 ......................................................................................................................50
Access Control Sequences (ACS)
General ....................................................................................................................50
Route Strings ...........................................................................................................50
Access Control Sequences (6R5) ............................................................................51
A and B Dial Tone Detection Parameters ...............................................................52
A and B Dial Tone Detection Parameters ..........................................................52
Example ..............................................................................................................52
Character String .......................................................................................................52
Example ..............................................................................................................52
Programmable 100 ms Wait Timer .........................................................................52
Programmable 1 Second Wait Timer ......................................................................52
MF4 Digit Detector .................................................................................................53
Example ..............................................................................................................53
Programmable Tone Detector .................................................................................54
Example ..............................................................................................................54
6R1 - Access Number for Carrier Telephone Network ...........................................54
6R2 - Authorisation Number ...................................................................................55
6R3 - Dummy Cost Centre Code ............................................................................55
6R4 - User Defined Route String Register ..............................................................55
6R7 - User Defined Route String Register ..............................................................56
6R8 - User Defined Route String Register ..............................................................56
6R9 - User Defined Route String Register ..............................................................56
CHAPTER 10 ....................................................................................................................58
Callback
Callback ...................................................................................................................58
Example ..............................................................................................................58
Callback Disconnect Sequence ...............................................................................59
Example ..............................................................................................................59

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CHAPTER 11 ....................................................................................................................60
Search Tables
Primary, Alternate and PABX/Centrex Search Tables ...........................................60
Format Example of a Search Table Entry ...............................................................60
Digits In a Table ......................................................................................................61
Primary and Secondary Search Tables ....................................................................61
Action Codes for Primary Destination Number Search Tables (801 - 815) ...........62
Action Codes for Primary Destination Number Search Tables (821 - 835) ...........64
PABX/Centrex Search Tables 841 - 845 .................................................................65
PABX/Centrex Search Tables 841 -845 .............................................................65
PABX/Centrex Example One .............................................................................65
PABX/Centrex Example Two ............................................................................65
Select Digit Buffers .................................................................................................66
CHAPTER 12 ....................................................................................................................68
Common Option Data
R58/R78 - Action on Call Failure ...........................................................................68
R59/R79 - MF4 Digit Detector Guard Timer ..........................................................69
R60/R80 - MF4 Dialling Rate 2 ..............................................................................69
R61/R81 - MF4 Dialling Rate 3 ..............................................................................70
602 - Machine Identifier ..........................................................................................70
CHAPTER 13 ....................................................................................................................72
Call Home
General ....................................................................................................................72
003 - Call Home Route to Use ................................................................................72
004 - Call Home Wait for Access Code ..................................................................73
005 - Call Home Wait for Carrier ...........................................................................73
014 - Call Home Enable/Disable .............................................................................74
600 - Call Home Number ........................................................................................74
608 - Call Home Time and Day ..............................................................................74
Call Home Examples ...............................................................................................75
Example One ......................................................................................................75
Example Two .....................................................................................................75
CHAPTER 14 ....................................................................................................................76
Cost Centre Code Options
General ....................................................................................................................76
R52/R72 - Number of Cost Centre Code Digits .....................................................76
R54/R74 - Cost Centre Code Type .........................................................................76
CHAPTER 15 ....................................................................................................................78
Abbreviated Dialling Programming
Setting up an Abbreviated Dialling Number - Method 1 ........................................78
Example ..............................................................................................................78
Setting up a Abbreviated Dialling, Method 2 .........................................................79

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Issue 1, February 1999 6
APPENDIX 1 .....................................................................................................................80
Other Information
Legal SMarT-1 EuroRoute One-line Dialer Inputs .................................................80
Fourth Column Digits From a Terminal .................................................................80
ASCII Codes ...........................................................................................................81
APPENDIX 2 Default data ...............................................................................................82
APPENDIX 3 Abbreviations and Glossary of Terms ....................................................86
APPENDIX 4 Hardware Specifications ..........................................................................88

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7Issue 1, February 1999

Safety Information
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Issue 1, February 1999 8
SAFETY INFORMATION
The exclamation point within an equilateral triangle is intended to alert
the user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the product.
Warning
Failure to follow all instructions may result in improper equipment operation and/or the risk of
electrical shock.
All installation personnel should consult the following information before attempting to install
this product.
1. This product is to be installed and serviced by qualified personnel.
2. Read all instructions before attempting to install or use this product.
3. Install and configure this product with only the assemblies specified in this guide.
4. Never install telephone wiring during a lightning storm.
5. Never touch telephone wires or terminals unless the telephone line has been disconnected
at the network interface.
6. Use caution when installing or modifying the telephone lines.
7. The AC power socket/outlet should be installed near the equipment and should be easily
accessible.
8. The equipment has been approved to commission decision CTR 21 for pan_European
single terminal connection to the Public SwitchedTelephone Network (PSTN). However
due to differences between the individual PSTNs provided in different countries, the
approval does not, of itself, give an unconditional assurance of successful operation on
every PSTN network termination point.
In the event of problems, you should contact your equipment supplier in the first instance.
Safety
Power Supply
The Dialer operates from a standard 230 VAC supply. The Power Supply Unit (PSU) used with
this apparatus must be fully compliant with the EEC Low Voltage Directive (73/23/EEC).

Safety Information
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9Issue 1, February 1999
Safety Status of Ports
PSU SELV †
Serial Port SELV †
NTP Ports TNV †
† SELV and TNV are defined in EN 60950: 1992
Connectivity
The Dialer is associated with the Customer Premise Equipment (CPE) and the telephone wall
plug.
This product should work in a satisfactory manner when used in the countries listed in
EuropeanTelecommunications Standard Institute (ETSI) Guide EG 201 121 and specified
below:
• Germany,
• Greece,
• Portugal,
• Spain and
• Switzerland.
Ringer Equivalents Number (REN)
The sum of the Ring Equivalents Number (REN) connected to a direct Exchange line must not
exceed 4. One or more devices may not function correctly if this limit is exceeded.
The REN value of the Dialer is 0.3. Connecting the Dialer to a line will not affect the ability of
your telephones to ring.
It can be assumed that a standard telephone has a REN of 1 unless otherwise stated. No other
apparatus must be connected in parallel with the Dialer.

Safety Information
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Issue 1, February 1999 10
Regulatory Label
The regulatory label shown below is located on the back of the Dialer. This label contains the
regulatory approval number, part number, serial number, revision levels and the necessary
approval marks required for use in the United Kingdom.
There is a warranty seal located at the side of the unit, as shown in the diagram. If this seal is
broken for any reason, the warranty will be voided. Please contact your local distributor for
warranty information.
Hardware Revision
Level
Software Revision
Level
XXXXX
XXXXX

Safety Information
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11 Issue 1, February 1999

Statutory Information
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Issue 1, February 1999 12
STATUTORY INFORMATION
Approval Details
The SMarT-1 EuroRoute One-line Dialer is suitable for connection to a Public Switched
Telephone Network (Exchange line) which supports Loop Disconnect (LD) and Multi-
Frequency (MF) Signalling.
This apparatus has been approved for the following facilities:
• Loop Start
• Series Connection
• Call Barring.
Any other usage will invalidate the approval of the apparatus if, as a result, it ceases to comply
with the standard against which approval has been granted.
This apparatus is not suitable for:
• Use as an extension to a payphone
• Use on a shared line
• Use on a 1 + 1 carrier.
Difficulties may occasionally be experienced when making calls from other apparatus
connected to the exchange line via this series apparatus. Such difficulties may include:
• Difficulty in making calls, or
• Problems in telephone conversation being experienced by both parties to the call.
While operation may be possible initially, subsequent changes to or modernisation of the
network may result in the apparatus being connected to a network service with which it was
not designed to be compatible. Failure of the apparatus to work under these circumstances may
not be the responsibility of the network operator. If such difficulties are experienced, please
contact the supplier or maintainer of this apparatus, not the network operator.
The total voltage drop introduced by this apparatus shall be less than or equal to 1.5 VDC for
loop currents of less than or equal to 60 mA.
This device is intended to be used in a Commercial/Light industrial environment. This product
also complies with 73/23/EEC Low Voltage Directive.
Caution: The Dialer must not be connected in parallel with any other apparatus. Doing so
invalidates the approvals of which it has been granted.
When using the Callback feature, this product must be connected between a telephone and an
Exchange line. This feature may not be used when the Dialer is installed in conjunction with a
PABX system.

Statutory Information
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13 Issue 1, February 1999
Responsibility to Maintenance Engineers
When installation and commissioning are complete, notify the approved maintainer that you
have finished and that responsibility for the system passes to them. Advise them of the security
codes that have been set. Normally, the Abbreviated Dialling security code will not change.
Ensure that the customer’s staff are aware of the appropriate codes.

SMarT-1 EuroRoute One-line Dialer Installation
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Issue 1, February 1999 14
CHAPTER 1
1. SMarT-1 EuroRoute One-line Dialer Installation
1. 1. General
The Dialer is a simple, compact and versatile telephone controller providing the following
features:
• Versatile programming
• One-line capacity
• Abbreviated dialling provision
• Remote maintenance and programming
• Compatible with rotary or MF4 telephones and telephone offices
• EEPROM back-up of Dialer’s program
• Separate programming access for customer updating and maintaining of abbreviated
dialling numbers
• Progress tones for call and route progress are programmable on a route by route basis
• Usable with Centrex (PABX) lines
• 300bps modem for remote programming
• Power/line status LED.
1. 2. Power/line LED Indications
The Power/line LED will indicate the following conditions:
1. 3. Power/line Error Status (LED)
The Power/line error status will be indicated by the following conditions:
† This condition may be cleared by ✳-initialising the Dialer
Power LED Status Definition
Not illuminated No power
Green, Continuous Line in use
Green, Slow Flashing Line split
Green, Fast Flashing Incoming Call
Orange, Continuous EEPROM writing
Red, Continuous Power indication
LED Pattern Definition
Red, slow flashing System fault
Red, fast flashing Memory fault †

SMarT-1 EuroRoute One-line Dialer Installation
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15 Issue 1, February 1999
1. 4. Power/line Error Status (Tone)
The Dialer audible error status will be indicated by the following condition:
† A RAM checksum error occurs when a periodic database integrity check fails, meaning that
the database is corrupted. This condition may be cleared by ✳-initialising the Dialer
1. 5. Standard Installations
The Dialer can be installed and programmed by either an MF4 device or a modem. It is
typically installed as a serial device between a fax machine or a telephone and the Exhange
Line (Figure 1.1).
In order to install the Dialer directly to an Exchange Line:
• Use the supplied cables to connect the Dialer connector marked “LINE” to the wall outlet.
• Connect the FAX machine or telephone to the connector marked “FAX”.
• Plug the right angle connector from the power supply to the power input on the Dialer.
Figure 1.1 Dialer Installed between a fax machine or a telephone and the Exchange Line
Note: The Dialer only uses the “A” and “B wires for a single connection to the Exchange line.
The Dialer can also be installed as a serial device through a PABX (Figure 1.2).
In order to install the Dialer using a PABX Line:
• Use the supplied cables to connect the Dialer connector marked “LINE” to the wall outlet.
• Connect the connector marked “FAX” to theFAX machine or telephone.
• Plug the right angle connector from the power supply to the power input on the Dialer.
Figure 1.2 Dialer Installed between a fax machine anda PABX
LED Pattern Definition
FFF Read Only Memory (RAM) Checksum error †
To
Exchange
Line
Telephone wall plug
To AC receptacle
FAX Machine or Telephone
SMarT-1
Telephone wall plug
PABX
FAX Machine orTelephone
To AC receptacle
To
Exchange
Line
SMarT-1

SMarT-1 EuroRoute One-line Dialer Installation
8380-383-115-BA
Issue 1, February 1999 16
The Dialer provides easy access (regular dialling patterns) to the local telephone office and to
Long Distance Carriers. The purpose of the Dialer is to set up a call similar to the normal
dialled call. The Dialer can add the Carrier access number and the Personal Identification
Number (PIN) as required for call completion. You can program the Dialer to access a number
based on regular dialling patterns or use abbreviated dialling for rapid access. You can also
program the unit to route or restrict calls based on digits dialled by the user.
In addition, the Dialer allows you to tailor its telephone line parameters for both the
subscriber’s telephone equipment and the exchange line. This versatility allows you to satisfy
most situations or user requirements.
1. 6. Programming Devices
The Dialer may be programmed from any of the following devices:
• MF4 Telephone
• modem.
The Dialer may also be programmed by using the Mitel software, SMarTMPU.
1. 7. Cost Centre Code Verification
The Dialer can be programmed to request a Cost Centre Code before allowing a call (refer to
Chapter 14 on page 76). The Cost Centre Codes can be assigned to each individual person in
an office, using the telephone lines connected to the Dialer. The codes can vary in type,
according to the route parameters programmed by the maintainer.

SMarT-1 EuroRoute One-line Dialer Installation
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17 Issue 1, February 1999

System Requirements
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Issue 1, February 1999 18
CHAPTER 2
2. System Requirements
2. 1. Environmental Requirements
The SMarT-1 EuroRoute One-line Dialer has been designed to be installed in an office
environment with the following limits:
• temperature within the range of 0ºC to 45ºC
• relative humidity within the range of 0% to 85%, non condensing.
The Dialer is resistant to electromagnetic interference expected in ordinary conditions and
does not emit electromagnetic radiation likely to affect users.
The Dialer must be mounted in a location that is:
• dry and clean
• well ventilated
• easily accessible
• well lit (for the convenience of maintenance personnel).
The Dialer must not be located:
• near sprinkler systems, sweating pipes or vents
• in an area where corrosive fumes or exhaust from machinery are present
• near a photocopying machine (a minimum clearance of three meters (3.05 meters) is
required). The room should be ventilated by a fan if the machine does not have a filtering
system.
• on the same main circuit as the photocopying machine.

System Requirements
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