MobileView 3012 Series User manual

MobileView 3012 Series
Installation Manual
P/N 1079410 • REV A • ISS 28APR14

Copyright
© 2018 MobileView. All rights reserved. All trademarks are the
property of their respective owners.
Trademarks and
patents
Microsoft, Internet Explorer, and Windows are registered trademarks
of Microsoft Corporation in the United States and/or other countries.
Apple, iPad, iPhone, and iTunes are registered trademarks of Apple
Inc. Android is a trademark of Google, Inc. Other trade names used
in this document may be trademarks or registered trademarks of the
manufacturers or vendors of the respective products.
FCC compliance
This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful
interference to radio communications.
You are cautioned that any changes or modifications not expressly
approved by the party responsible for compliance could void the
user's authority to operate the equipment.
Contact information
http://www.mobileviewvideo.com
Contact Technical Support: Monday–Friday 6 am –7 pm EST
Phone: [phone] Email: [email protected]

MobileView 3012 Series Installation Manual i
Content
Chapter 1 Introduction 1
About this manual 2
Product overview 2
Chapter 2 Camera installation 7
System layout 8
Camera cable guidelines 9
Installing camera assemblies 10
Mini-Dome cameras 10
Exterior Wedge Cameras 17
Chapter 3 DVR installation 27
Installation overview 28
Locating the DVR 28
Mounting the DVR 28
Cable Connections 40
Chapter 4 DVR configuration 53
Network Connection 54
Remote Operation from Browser 55
Main Home Page 56
Chapter 5 Optional hardware installation 85
Installing a tag switch 86
Installing a microphone 87
Chapter 6 Testing 89
MobileView 3012 testing 90
MobileView 3012 testing 90
Chapter 7 Troubleshooting and support 93
Troubleshooting 94
Contacting us 94
Online resources 95
Appendix A Checklists and worksheets 97
DVR installation checklist 98
DVR viewer configuration checklist 100
Vehicle layout 103

ii MobileView 3012 Series Installation Manual
Appendix B Templates and dimensions 105
Camera mounting plate template 106
DVR base plate 106
DVR assembly dimensions 108
Index 109

MobileView 3012 Series Installation Manual iii

MobileView 3012 Series Installation Manual 1
Chapter 1
Introduction
Summary
This chapter provides an overview of the MobileView 3012 Series, including
minimum hardware and software requirements, and the steps you need to
perform before installing, configuring, and using the MobileView 3012 Series.
Content
About this manual 2
Product overview 2
Retrieving and viewing images 4
Product contents 4
System requirements 5
Other requirements 5
References and related documents 6

Chapter 1: Introduction
2 MobileView 3012 Series Installation Manual
About this manual
The MobileView 3012 Series Installation Manual includes an overview of the
product and detailed instructions explaining:
•How to wire the MobileView system
•How to configure and commission the system
•How to test the system
There is also information describing how to contact technical support if you have
questions or concerns. To use this document effectively, you should have a basic
knowledge of the following:
•CCTV systems and components
•Electrical wiring
•Windows XP operating system
•TCP/IP networking
•Windows Remote Desktop protocol and file sharing
Read these instructions and all related documentation before installing or
operating this product. The most current versions of this and related
documentation are available from technical support. Refer to “Contacting us” on
page 94 for instructions on contacting technical support.
Note: A qualified service person, complying with all applicable codes, should
perform all required hardware installation.
Product overview
Full featured video surveillance on the move:
The MobileView 3012 Series digital video recorder (DVR), with H.264
compression technology for enhanced recording capacity and improved network
image transmission speed with high image quality, delivers real-time video and
audio recording on all channels (240fps @ 4CIF resolution, frame rate and
resolution independently configurable for each camera) along with
comprehensive features including hot swap hard drive, embedded 3-axis g-
sensor, GPS receiver interface, be 802.11 b/g/n WiFi, individual camera power
outputs, remote control capability and shock/vibration resistant locking Molex
connectors make this DVR the best choice for your portable and mobile
recording applications.

Chapter 1: Introduction
MobileView 3012 Series Installation Manual 3
The DVR provides multiple interfaces including 3 USB ports, RS-485, RS-232,
GPS port, wired and WiFi Ethernet, 12 alarm inputs and 2 alarm outputs. The
new easy to read graphical user interface is specially designed for use with
portable small-screen monitors. The power supply in the MobileView 3012 Series
provides surge protection, voltage regulation, and programmable delay power
on/off for the DVR.
A MobileView 3012 Series system consists of software applications and the
required equipment. The system may also include the accessories shown in
Figure 1.
Figure 1: Typical MobileView 3012 Series system layout
A. Aluminum Housing G. Wireless Antenna
B. Camera H. Wireless Anternna Cable
C. Up to 12 Cameras per system I. Microphones
D. RG179 Coaxial Cable J. Tag switch
E. GPS Antenna K. Accelerometer
F. DVR Assembly
The central component of the MobileView 3012 Series system is a high-quality
DVR, which records images from eight cameras (monochrome or color)
depending on model, dual-channel audio and other information such as the time,
date, and vehicle number. You can adjust image storage capacity by changing
your recording speed, selected resolution, and drive size.

Chapter 1: Introduction
4 MobileView 3012 Series Installation Manual
The DVR begins capturing video within 90 seconds of receiving the vehicle’s
ignition signal. It continues to capture data while that signal is present and for a
programmable shutdown delay period after the vehicle ignition signal expires.
Surveillance and event-based video data is stored on a mobile-rated, removable
hard disk drive caddy. When available storage capacity is full, the DVR
automatically overwrites the oldest data with new data in a FIFO (first-in, first-out)
fashion.
Note: Most MobileView products are not supplied with mounting hardware.
Exceptions are noted in the appropriate sections of the manual.
The MobileView 3012 Series solution uses Video Manager software for the
review of surveillance and event-based video stored on the DVR. The Video
Manager is also used to configure MobileView operating parameters. The Fleet
Manager application adds remote management tools to automate video
download, device health checking, e-mail notifications, and more.
Retrieving and viewing images
The DVR stores the captured digital images as monochrome or color files, which
you can download to a computer using the MobileView Video Manager software.
The DVR connects to a viewing station through a wired or wireless Ethernet
connection. The viewing station is generally a laptop or desktop PC running the
Windows XP (or Vista) Professional operating system. When you are connected
to the viewing station, you can view or observe live video and log data stored on
the DVR. You can also transfer recorded data to long-term storage media such
as DAT tapes or recordable CDs.
Note: An Ethernet crossover cable is required to connect the DVR to the viewing
station via a wired Ethernet connection.
Product contents
The MobileView 3012 Series system consists of a digital video recorder (DVR)
assembly that includes:
•Digital Video Recorder x1
•HDD Tray x 1
•HDD Fixing Bracket x 1 set
•Screws x 1 pack
•Antenna x 1 set
•Battery x 2
•Camera Power cable x 3
•Video & Audio cable x 3
•Alarm cable x 1

Chapter 1: Introduction
MobileView 3012 Series Installation Manual 5
•Alarm Output cable x 1
•RS232/RS485 cable x 1
•GPS cable x 1
•DVR power cord x 1
A MobileView system can contain one or more of these accessories:
•Camera (8 maximum)
•Tag switch
•Impact sensor
•Microphones
•Accelerometer
•GPS antenna
•Wireless bridge
•LCD display monitor
Inspect the package and contents for visible damage. If any components are
damaged or missing, do not use the unit. Contact the supplier immediately. If you
need to return the unit, you must ship it in the original box
System requirements
You need a PC to view the images and to interact with the system. The minimum
PC requirements are:
•Windows XP OS with SP2 and all current updates (or Vista)
•.NET Framework SP1.1 and 2.0
•Intel Core 2 dual 2.4 GHz
•Intel 945 chipset recommended
•2 GB recommended
•SVGA monitor (1024 x 768 pixel resolution)
•NVIDIA 8XXX series GPU, 9XXX series recommended
•160 GB hard disk space (360 GB recommended)
•DVD-RW drive
•Ethernet crossover cable
Other requirements
Make sure you have access to the tools you will need to complete the
installation:
•BNC crimper
•Cat 5 Ethernet crossover cable
•Cat 5 Ethernet patch cable
•Molex pin crimper
•Phillips and flathead screwdrivers
•Riv-nut gun

Chapter 1: Introduction
6 MobileView 3012 Series Installation Manual
•Drill and bits, up to 5/8 in.
•Electrical connections (ends,
lugs,etc.)
•Electrical tape
•Electrical voltmeter
•Extension cords
•General tools
•Heat shrink
•Hole saws, up to 1–1/8 in.
•Laptop/viewing station
•Thread-locking compound
•Socket set, up to 5/8 in.
•Solder gun with solder
•Spare BNCs
•Wrenches, up to 5/8 in.
•Spare Molex pins
•Spare terminal blocks
•Tie wraps (8 in.)
•Torx bit, secured #10
•Wire snake
•Wire strippers
References and related documents
For information related to to MobileView 3012 Series and its operation, consult
the following documents:
•1079510A MobiileView 3012 Series Installation Manual
•1079511A Mobileview 3012 Docking Station User Manual
•1072546A Mobileview 3012 Navigator User Manual
You may also want to see the documentation for your cameras and other
products for installation and setup information.

MobileView 3012 Series Installation Manual 7
Chapter 2
Camera installation
Summary
This chapter provides information on determining a system layout and installing
the hardware components.
Content
System layout 8
Camera cable guidelines 9
Installing camera assemblies 10
Mini-Dome cameras 10
Location and Preparation 10
Mounting the Camera 11
Adjusting the lens 14
Installing the cover 15
Troubleshooting 15
Mounting bracket template 16
Exterior Wedge Cameras 17
Introduction 17
Installation 17
Mounting the Camera 17
Adjusting the Lens 21
Attaching the Cover and Sealing 22
Troubleshooting 24
Mounting bracket template 24

Chapter 2: Camera installation
8 MobileView 3012 Series Installation Manual
System layout
Camera layout and fields of view vary based on several factors including vehicle
seating arrangements, partition walls, door location, and customer guidelines. It
is the responsibility of the installer to ensure that these factors are adequately
considered before installation begins.
Figure 2 below shows a typical, eight-camera layout generally used on a 40’
transit bus. While most areas of the vehicle are covered when cameras are
located in this manner, this illustration is provided as a guide and not a rule for
actual camera placement. In all new installations, you should obtain customer
acceptance of camera location and fields of view as part of installation planning.
Figure 2: Typical eight-camera setup with fields of view shown
1. Front door camera. Front of the bus over
the driver’s head, looking at the front
passenger entry.
2. Forward-facing camera. Front of the bus,
looking in front of the bus.
3. Front-to-rear camera. Front of the bus,
looking down the center aisle to the back.
4. Rear exit camera. Across from the back
door, looking at the back doorway.
5. Rear-to-front camera. Back of the bus,
looking up the aisle to the front of the bus.
6. SideEye side camera. Exterior of the bus
by the front door, looking toward the back
of the bus.
7. Center-to-rear camera. Between the front
and back door, looking down the center
aisle to the back of the bus.
8. SideEye rear camera. Back of the bus,
looking behind the bus.
Note: Cameras 6 and 8 in Figure 2 above are MobileView SideEye cameras.
Camera 2 is a MobileView forward-facing camera. For installation of these
cameras, see their respective manuals, shown in “References and related
documents” on page 6.

Chapter 2: Camera installation
MobileView 3012 Series Installation Manual 9
Camera cable guidelines
When installing camera cable, follow these guidelines:
•Avoid excessive lengths of cable at the control and device end. Pull back
excess cable to a duct area where it can be folded and secured. Leave a
service loop as directed for specific devices.
•Cables should not come into contact with bare metal edges, light ballasts, or
magnetic speaker coils. If ballasts and speaker coils cannot be avoided, cross
them perpendicularly.
•Do not tighten cables that are secured with cable-ties to the extent that the
cable is compressed or damaged. Do not crimp, crush, or severely bend the
cables.
•When passing cables through tapping plates or metal sidewalls of the vehicle,
if possible, insert grommets in the holes to protect the cables. If it is not
possible, make sure that the protective outer CL2 jacket is maintained when
passing the cables through the holes.
•When pulling cable through the conduit, do not jerk or overpull the cables.
These actions will stretch and damage the cable. If you must pull cables
through vehicle walls with limited access or conduit, attach a pull line to the
cable jacket, not to the connector, and gently pull the cable through the
appropriate routing paths.
•Route cables from each camera location to the DVR location as determined
by your specific system layout. Figure 3 on page 10 shows an example of
cabling layout.
•After reaching camera locations, leave enough cable for a 12 to 18 in. (152
mm) service loop at each location.

Chapter 2: Camera installation
10 MobileView 3012 Series Installation Manual
Figure 3: Typical eight-camera cabling layout
1. Front door camera
2. Forward-facing camera
3. Front-to-rear camera
4. Rear exit camera
5. Rear-to-front camera
6. SideEye side camera
7. Center-to-rear camera
8. SideEye rear camera
9. DVR location
Installing camera assemblies
The MobileView system supports up to eight cameras (color and monochrome).
Cameras supported by the MobileView system provide a 1.0 Vp-p composite
analog video signal, at 75 Ω (CCTV standard).
Note: In some installations, it is necessary to use a metal tapping plate behind
the mounting surface. If you are using a tapping plate, prepare it the same way
as the mounting surface. Drill a cable entry hole and mounting holes in the
appropriate locations.
Mini-Dome cameras
Location and Preparation
The mini-dome camera is designed for interior use only. Choose a protected
location inside the vehicle that will deliver the desired image.
Before beginning, confirm you have the following parts required for installation:
•MobileView™ Mini-Dome Camera
•Three (3) machine screws with red nylon washers
•Three (3) flat-head sheet-metal screws with black nylon washers (optional)
•Hex wrench

Chapter 2: Camera installation
MobileView 3012 Series Installation Manual 11
Mounting the Camera
1. Using the provided hex wrench, loosen the set screw on the side of the
camera just enough to unscrew the lens cover. See Figure 4.
Figure 4: Loosen set screw
2. Using the camera mounting base as a guide, mark the center of the mounting
base and the position of the three mounting screws on the mounting surface
as shown in Figure 5.
Figure 5: Mark the mounting holes and center

Chapter 2: Camera installation
12 MobileView 3012 Series Installation Manual
3. Cut the center hole for the video/power cable connectors (typically 9/16” or
more) as shown in Figure 6.
Figure 6: Cut the cable hole
4. Drill the three mounting holes as shown in Figure 7 using a bit sized
according to the mounting hardware you will use.
Figure 7: Drill the mounting holes
5. Use a deburring tool to eliminate sharp edges from the center hole to prevent
video cable damage.
6. If using rivnuts, install stainless steel rivnuts as shown in Figure 8.

Chapter 2: Camera installation
MobileView 3012 Series Installation Manual 13
Figure 8: Install stainless steel rivnuts
7. If using the flat head sheet metal screws or other hardware, install hardware
to secure camera base to surface.
Note: Application of blue Loctite is recommended on the camera base
mounting screws to prevent loosening.
Figure 9: Install the camera base
8. Remove the protective covering from the camera, and remove the dome from
the camera plate by unscrewing counter-clockwise.
9. Feed the camera cable harness through the center hole, and pull gently until
the camera is against the base.
The cable will be accessed from inside the vehicle through an appropriate
access panel for later connection to the DVR. When the camera pigtail BNC
is connected to the video cable, wrap the BNC connector with electrical tape.

Chapter 2: Camera installation
14 MobileView 3012 Series Installation Manual
10.Use the three machine screws with red nylon washers to attach the camera to
the base. Hand tighten the screws until snug.
Figure 10: Remove the cover
Adjusting the lens
Once the camera is mounted, it is adjustable in three dimensions. The camera
module is a ball in a cup.
The ball will rotate in any direction in the cup for view adjustment: up, down, left,
right, clockwise, counter-clockwise, etc. However, large adjustments can create
internal wire tension. Therefore, we recommend positioning the camera as close
as possible to the correct orientation during installation so that you do not need to
make adjustments that rotate the ball more than 45 degrees clockwise or
counter-clockwise.
1. Connect appropriate power and a video monitor to the camera, or connect the
camera to the DVR, to view the image and adjust the angle of view and focus
of the lens to ensure the desired image.
2. Two screws, one on each side of the camera, secure the camera lens cup
and also lock the camera lens ball in place after adjustment. Loosen these
two screws slightly (do not remove the screws) and rotate the camera as
necessary for final view alignment. Tighten the screws when finished with the
adjustment.