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Warranty is valid only in the jurisdictions where the Products are
sold by MonDevices itself or through its authorized reseller or
agent, and is valid to the extent permitted by the applicable laws
of such jurisdictions. Any replacement hardware product will be
warranted for the remainder of the original warranty period or
thirty (30) days, whichever is longer, or for any additional period
of time that may be applicable in your jurisdiction.
2. How to Obtain Warranty Service:
To obtain warranty service, you must obtain a Return
Merchandise Authorization (RMA) from our customer service
team and deliver the Product, in either its original packaging or
packaging providing an equal degree of protection, together with
proof of purchase, to the address specified by MonDevices. You
agree to pay the cost of shipping the Product to MonDevices.
By sending the Product, you agree to transfer ownership to
MonDevices. If the claim is justified based on this limited
warranty, MonDevices shall bear the cost of shipping the
repaired or replacement Product to you. Any Product returned
to MonDevices without a valid warranty claim or without a
RMA may be rejected, returned at sender’s cost (subject to
prepayment) or kept for 30 days for sender’s pick-up and
then disposed of in MonDevices’ sole discretion. For specific
instructions on how to obtain warranty service on your Product,
visit the MonBaby website https://monbaby.com/support.
It is your responsibility to backup any data, software, or other
materials you may have stored or preserved on the Product.
It is likely that such data, software, or other materials will be
lost or reformatted during service, and MonDevices will not be
responsible for any such damage or loss.
3. Exclusions and Limitations:
This Limited Warranty applies only to the Product manufactured
by or for MonDevices that can be identified by the “MonBaby”
trademark, trade name, or logo affixed to it. The Limited
Warranty does not apply to any (a) MonDevices products and
services other than the Product, (b) consumables (such as
batteries), or (c) software, even if packaged or sold with the
Product or embedded in the Product. Please refer to the Terms of
Service that accompany the MonDevices mobile application for
details of your rights with respect to its use.
THE PRODUCT IS NOT A MEDICAL DEVICE; IS NOT
REGULATED OR APPROVED BY THE U.S. FOOD AND DRUG
ADMINISTRATION; AND IS NOT DESIGNED TO DETECT OR
PREVENT CAUSES OF SUDDEN INFANT DEATH SYNDROME
OR ANY OTHER MEDICAL CONDITION. THE PRODUCT
IS INTENDED TO BE USED WITH MONDEVICES’ MOBILE
APPLICATION TO HELP YOU MONITOR YOUR BODY DATA
AND IS NOT A SUBSTITUTE FOR MEDICAL CARE OR ADULT
SUPERVISION.
MonDevices does not warrant that the operations of the
Product will be uninterrupted or error-free. MonDevices is not
responsible for damages arising from failure to follow instructions
relating to the Product’s use.
This warranty does not apply to a Product or part of a Product
that has been altered or modified (e.g., to alter functionality or
capability) by anyone who is not a representative of MonDevices.
In addition, this Limited Warranty does not apply to: (a) damage
caused by use with non-MonDevices products; (b) damage
caused by accident, abuse, misuse, spillage of food or liquid
or other external causes; (c) damage caused by operating the
Product outside the permitted or intended uses described by
MonDevices or with improper voltage or power supply; (d) use for
medical, healthcare or treatment purposes, or (e) damage caused
by service performed by anyone who is not a representative of
MonDevices. Recovery and reinstallation of software programs
and user data are not covered under this warranty. This warranty
is void if a Product is returned with removed, damaged or
tampered labels or any alterations (including the unauthorized
removal of any component or external cover).
No MonDevices reseller, agent, or employee is authorized to
make any modification, extension, or addition to this Limited
Warranty. If any term is held to be illegal or unenforceable, the
legality or enforceability of the remaining terms shall not be
affected or impaired.