Mood Media ProFusion iH User manual

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PROFUSION iH
USER GUIDE

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TABLE OF CONTENTS
CONTENTS
PACKAGE CONTENTS.....................................................................................................................................................3
INSTALLATION & SETUP.................................................................................................................................................3
PLACEMENT GUIDELINES............................................................................................................................................3
CONNECTING YOUR PROFUSION iH TO YOUR AMPLIFICATION EQUIPMENT...........................................................................4
CONNECTING YOUR PROFUSION iH TO YOUR NETWORK - WIRED........................................................................................4
CONNECTING YOUR PROFUSION iH TO YOUR NETWORK - WiFi ...........................................................................................5
FRONT PANEL ..............................................................................................................................................................6
REAR PANEL ................................................................................................................................................................7
REMOTE CONTROL ........................................................................................................................................................8
myMOOD CONTROL SITE ................................................................................................................................................9
MOOD CONTROLLER APP ................................................................................................................................................9
POWERING YOUR PROFUSION iH ON AND OFF ..................................................................................................................10
POWERING ON PROFUSION iH....................................................................................................................................10
POWERING OFF PROFUSION iH...................................................................................................................................10
STANDBY MODE......................................................................................................................................................10
CHANGING PROGRAMS ................................................................................................................................................11
UPDATING YOUR PROFUSION iH VIA CD ..........................................................................................................................11
UPDATING YOUR PROFUSION iH VIA ETHERNET OR WIFI.....................................................................................................12
FORCE A NETWORK UPDATE ON YOUR PROFUSION iH ....................................................................................................12
VIEWING DEVICE INFORMATION.....................................................................................................................................12
VIEW DEVICE ID NUMBER..........................................................................................................................................13
VIEW DEVICE CONFIGURATION VERSION......................................................................................................................13
CONTACT SUPPORT.....................................................................................................................................................14

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GETTING STARTED
PACKAGE CONTENTS
ProFusion iH playback device
External Power Supply
(US ver. AC line power cord included)
1/8” (3.5mm) AUX to RCA audio cable
HDMI cable CAT5 cable
Remote Control
Remote Control Adhesive Tether
Welcome Card, Device LED Guide,
Window Sticker
AAA Batteries (x2)
Any additional equipment required to complete installation must be ordered separately. Please store all packaging
material in the event your ProFusion iH must be re-shipped or returned.
INSTALLATION & SETUP
PLACEMENT GUIDELINES
+ProFusion iH is designed to be place horizontally and right-side up. Other positions may cause
problems with air flow within the case and may significantly shorten the lifespan of components.
+ProFusion iH should be placed in a clean, well-ventilated area. Do not stack items on or against
your ProFusion iH as this can create excessive heat and/or static electricity charge problems.
+ProFusion iH should only be placed on a surface of adequate strength and stability and free of
excessive vibration.
+Ensure all cabling is routed properly and safely. This will avoid tripping hazards that could pull your
ProFusion iH off the surface you have placed it on.
+Ensure your ProFusion iH is plugged into a properly grounded, always-on AC electrical outlet.

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Do not plug your ProFusion iH into a switched outlet, such as power strips or other outlets that may be inadvertently
turned off. This can lead to improper shutdowns which will likely shorten the life of the equipment.
CONNECTING YOUR PROFUSION IH TO YOUR AMPLIFICATION EQUIPMENT
+Turn volume on your amplification equipment completely down and turn power off before installing your
ProFusion iH.
+Only plug your ProFusion iH power supply into a properly wired outlet in good working order. To avoid being
inadvertently powered off, never plug your ProFusion iH into a switched outlet or extension cords.
STEP 1
Connect the 1/8” (3.5mm) AUX audio cable into the headphone jack labeled AV on the rear panel
of your ProFusion iH. Connect the white end of the RCA cable into the corresponding input of
your amplification equipment.
If your ProFusion iH is configured for a single mono zone, use only the white RCA connector to connect to your
amplification equipment. The red RCA connector is active only when the ProFusion iH is configured to provide a single
stereo zone or two mono zones.
STEP 2
If your ProFusion iH has been configured with one stereo zone or two mono zones, connect the
red end of the RCA cable to the appropriate input of your amplification equipment.
Amplification equipment connections vary by manufacturer. Please consult manufacturer documentation to determine
the correct audio input connections for your sound system equipment.
CONNECTING YOUR PROFUSION IH TO YOUR NETWORK - WIRED
STEP 1
Connect one end of a CAT5 Ethernet cable to the Ethernet port located on the rear panel of your
ProFusion iH.
STEP 2
Connect the other end of the CAT5 Ethernet cable to your network equipment (router, hub, or
switch).

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STEP 3
Confirm that the indicator light on the front of the player is illuminated solid green.
Is the indicator light off or not solid green?Refer to the Device LED Guide included with your player.
CONNECTING YOUR PROFUSION IH TO YOUR NETWORK - WIFI
Download the MOOD Controller app and follow the in-app instructions to access your ProFusion iH from
your mobile device and configure your player’s WiFi connection.
+View device playback and
connectivity settings
+Control music playback, change
programs and set daypart
schedules*
+Set up your ProFusion player
directly from your mobile device
For more details about the MOOD Controller app, visit support.moodmedia.com/controller

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CONTROLS & FUNCTIONS
FRONT PANEL
The front panel of the ProFusion iH provides information about the player’s on/off power setting, network
connectivity, and music playback status.
1 POWER LED Displays the player’s current power mode (on/off or standby). View the Device LED
Guide for more information.
2 NETWORK LED Displays the player’s current network connectivity status. View the Device LED
Guide for more information.
3 PLAYBACK LED Displays the player’s current music/audio playback status. View the Device LED
Guide for more information.
4 IR SENSOR Remote control sensor; aim remote control at this sensor when inputting
commands.
5 USB Two USB ports on the side of the player; used to connect optional DVD-ROM drive.
6 DVD-ROM Optional pre-installed DVD-ROM drive used for Mood-provided disc updates; not
available on all models.
Are any indicator lights not solid green?Refer to the Device LED Guide included with your player for more information.

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REAR PANEL
The rear panel of the ProFusion iH has a variety of connections that are used to integrate with your
existing amplification equipment and network.
1 ETHERNET PORT Used to connect ProFusion iH to your network to receive configuration, content
and software updates.
2 MICRO SD Micro SD card slot holds micro SD storage card that stores music and messaging
content.
3 HDMI HDMI video output. No functionality or output through this port at this time.
4 AV 1/8” (3.5mm) AUX audio output. AUX to RCA adapter included. White RCA is zone 1
or left channel audio; red RCA is zone 2 or right channel audio.
5 12V -- 1A External power supply connects to this port to provide power to ProFusion iH.
6 RESET Reset pin button used to reset player software.
7 USB MINI Connects to the USB port on right side of ProFusion iH; for DVD models only.

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REMOTE CONTROL
The remote control can be used to adjust local settings on the ProFusion iH.
*select control features may be disabled due to licensing restrictions
Remote control requires two (2) AAA batteries (included).

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MYMOOD CONTROL SITE
The myMOOD Control Site puts control of your ProFusion devices at your fingertips.
+View device connectivity status from the dashboard
+View detailed status per device (ex. what song played last)
+Block specific songs or artists from playing on your programs
+Listen to samples of the songs in your programs
+Create and edit daypart schedules for your programs
+Create override daypart schedules for holidays or special events
+Manage overhead and on-hold messaging, and upload your own
messages to play
+Manage multiple devices easily with configurable groups
+Manage your own users with access to specific locations or
devices
+Run reports to view network configuration, connection data, get
playback affidavits of messages played, and much more!
For more details including links to tutorial videos and the Mood Control Site User Guide, please review the
Getting Started section on the Home page. To request access, please click on the Request Access link on
the home page.
MOOD CONTROLLER APP
Download the MOOD Controller app to access your ProFusion iH from your mobile device.
+View device playback and
connectivity settings
+Control music playback, change
programs and set daypart
schedules
+Set up your ProFusion player
directly from your mobile device
For more details about the MOOD Controller app, visit support.moodmedia.com/controller

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POWERING YOUR PROFUSION IH ON AND OFF
Always use the Power button on the back panel of the ProFusion iH to power off ProFusion iH before unplugging it from an
electrical outlet. Failure to do so may result in damage to the device.
POWERING ON PROFUSION IH
STEP 1
If the ProFusion iH is in standby mode (the power LED is red), press the button on the remote
control, or by select the option from the Mood Controller app to resume playback.
STEP 2
The power indicator will illuminate and alternate between green and red. After approximately 10
seconds, the power indicator should remain solid green.
STEP 3
Playback will begin after approximately 15 seconds, at which time the playback LED should
illuminate solid green.
NOTE: If the power supply to your ProFusion iH is removed, re-inserting it into the back of the player will start the
initialization process above.
POWERING OFF PROFUSION IH
If your device is configured to receive its updates via Ethernet, your ProFusion iH must remain powered on at all times.
STEP 1
Place the ProFusion iH in standby mode by pressing the button on the remote control, or by
selecting the standby option from the Mood Controller app.
STEP 2
Approximately 10 seconds after the pressing the Standby button, ProFusion iH will enter a
Standby Mode. At this time playback on all zones will stop. The ProFusion iH can receive updates
via Ethernet in this mode. See section on ‘Standby Mode’.
STEP 3
Once the ProFusion iH is in Standby Mode, remove the power supply from the back of the
ProFusion iH to complete the shutdown process. The ProFusion iH will not receive updates via
Ethernet in this mode.
NOTE: Never remove the ProFusion iH power cord before pressing the “Standby” button.
STANDBY MODE
If it is necessary to stop playback on all zones immediately, press the Standby button once.
The music from all zones will fade down as your ProFusion iH enters Standby Mode. When your ProFusion
iH is in Standby Mode, all functionality remains active but all zones will stop playback.
To resume playback on all zones when in Standby Mode, press the ✱or button on the remote control.
Your ProFusion iH will re-enter Playback Mode with the appropriate scheduled styles playing on all zones.
To completely shut down your ProFusion iH from Standby Mode, remove the power supply.
NOTE: If your ProFusion iH is configured for Network update, it will update at its scheduled time while in Standby Mode.