Moretti Design ARIA User manual

1
ARIA
TECHNICAL
MANUAL
2022

1
INDEX
INTRODUCTION ………………………………………………………………………………………………………………….……………….
THE GOAL OF THE TECHNICIAN …………………………………………………………………………………………………………………………………
INSTALLATION ……..……………………………………………………………………………………………………………………………..
THE CHIMNEY FLUE ………………………………………………………………………………………………………………………………………………...
INSTALLATION EXAMPLES OF THE CHIMNEY FLUE ………………………………………………………………………………………………………....
HOW TO MEASURE THE DRAW OF A CHIMNEY FLUE ……………………………………………………………………………………………...…….....
AIR INTAKE ……………………………………………………………………………………………………………………………………………………………
DESCRIPTION OF GENERAL FEAUTRES ……………………………………………………………………………………………………
FIRST IGNITION AND TESTING …….……………………………………………………………………………………………………………...……………...
FCS (MORETTI COMBUSTION SYSTEM) ………………………………………………………………………………………………………………………..
HOW DOES THE FCS OPERATE ………………………………………………………………………………………………………………………………….
THE PRESSURE SWITCH (50/60) ……………..…………………………………………………………………………………………………………………..
SIC12 (FAILED IGNITION) …………..…….………………………………………………………………………………………………………………………...
CONNECTION AND DESCRIPTION ON HOW A DUCTED STOVE OPERATES …………………………………………………………………………....
NATURAL CONVECTION STOVES (RELAX) ……………...……………………………………………………………………………………………………..
AUTOMATIC BURNER CLEANING SYSTEM (CLEAN MODELS) ………………………………………………...……….……………………….………….
AUGER ENCODER ACTIVE …………..………………………………………………………………………………………………………...………………….
OPENING AND CLOSING THE FRONT GLASS DOORS (COMPACT DESIGN MODEL) ……………….…………………………………………………
COMBUSTION AND ADJUSTMENTS ………………………………………………………………………………………………………….
CALIBRATION ……………………………………...…………….……..…………………………………………………………………………………………….
REMOTE CONTROL ………..…………………………………………………………………………………………….………………………
OPERATING STATUS ……………………………………………………………………………………………………………………………………………….
THE MENUS …………………………………………………………………………………………………………………………………………………………..
REMOTE CONTROL PROBE TEMPERATURE CALIBRATION .……………………………………………………………………….……………………...
EMERGENCY CONTROL PANEL (ARIA) ……………………………………………………………………………………………………..
SAFETY ALARMS ………………………………………………………………………………………………………………………………...
MICRO SWITCHS ON HERMETIC STOVES (SIC44) ………………………………………………………………………………………...
TIGHTNESS OF THE DOOR SEALS …………………………………………………………………………………………………………..
POSITION OF THE FUME SENSOR ……………………………………………………………………………………………………………
CONTROL UNIT - COMPACT GLASS A/C, SLOT GLASS A/C ……………………...…………………………………………………….
CONTROL UNIT - SAT GLASS A, GLOBE GLASS A/C ……………………………………….……………………………………………
CONTROL UNIT - RELAX CLEAN, COMPACT DESIGN A/C, 9, 11, 13 KW MODELS A/C CLEAN ……....………………………….
EXTRAORDINARY MAINTENANCE OF AN AIR STOVE …….……………………………………………………………………………..
WARRANTY …………….…………………………………………………………………………………….……………………………………
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04
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06
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2
- INTRODUCTION
Pellet stoves are heat generators suitable for heating a carrier fluid, wa-
ter or air. Moretti Design stoves must be installed according to standard
regulations. All electrical connections and the connection to the chimney
flue must be performed in a proper manner. The aim of this manual is
that to guide the technician during the installation phase, first ignition and
ordinary and extraordinary maintenance of the stove.
The Technician must always have at hand the Technical Manual
together with the Parameters Manual.
THE GOAL OF THE TECHNICIAN
The technician must inform the customer as well as the manufacturer of
all necessary information regarding the product for a proper use and
function. In other words the technician must explain, during the installa-
tion and testing phase of the product, how to properly use the appliance
and in case of a bad installation (e.g. of the chimney flue) must inform
the customer and the manufacturer. During the testing and first ignition
phase, the technician has to make sure that the appliance is working
properly and in order to reach this goal ,if necessary, the technician can
modify the operating parameters.
- INSTALLATION
The installation is the most important stage.
A proper installation will cause few or no problems, on the contrary, a
poor installation will cause many problems in terms of combustion, gen-
erated heat and safety.
During the installation, special care must be applied towards the con-
struction of the chimney and the conformation of the air intake vent.
THE CHIMNEY FLUE
The chimney must have a minimum draw of 10 Pa and it must be con-
structed in accordance with local regulations.
This information must not be taken to lightly seeing that 90% of all prob-
lems are caused by a poorly installed chimney flue.
If the chimney does not have the minimum draw required, one can en-
counter serious issues. The combustion is heavily inflicted in a negative
way and the efficiency is significantly reduced to low levels.
The burner will tend to fill up and once the product is off, combustion
residuals will block all openings that will impede a proper re-ignition of
the flame, all of this due to a scarce depression in the chimney flue.
According to the user, this effect is caused by a malfunction of the stove
because it erogates too many pellets, but the quantity of pellets is cor-
rect. It is a lack of oxygen in the combustion chamber that is not suffi-
cient for a proper combustion.
To solve this problem, it might be necessary to manually regulate the
combustion (see COMBUSTION AND ADJUSTMENTS page 11).
If the chimney does not have a sufficient draw and the stove turns off
during the ignition phase or if there is an electrical blackout or if the burn-
er fills up and the stove blocks, only a small part of the fumes will rise to
the chimney flue.
Another inconvenience will be caused by many failed ignitions. For the
solution to the problem, see the chapter regarding the SIC12 (FAILED
IGNITION) page 06.
Another problem, always caused by a week draw, is the occurrence of
the SIC02 error. This error is caused by a failed contact in the pressure
switch (see PRESSURE SWITCH page 05).
INSTALLATION EXAMPLES OF THE CHIMNEY FLUE
Use only stainless steel tubes.
Do not use synthetic materials or aluminium.
All sections of the fume exhaust must be accessible for inspections and
internal cleaning.
For an external installation, use an insulated chimney flue that can be
inspected on the curves.
The following are a few examples:
DIMENSIONAL LIMITS
CHIMNEY FLUE INSIDE AN OLD CHIMNEY
CORRECT
INSTALLATION
PROTECTION
CAP
INSULATED
CHIMNEY
FLUE
INSULATED “T” WITH
INSPECTION CAP
MAXIMUM LENGTH OF HORIZONTAL
STRETCH 3 METERS
MINIMUM SLOPE 5%
“T” WITH
INSPECTION
CAP
CHIMNEY
FLUE
“T” WITH
INSPECTION CAP
MINIMUM TOTAL HEIGHT 4 METERS
MINIMUM HEIGHT 1,5 METERS
CHIMNEY WITH
COVER PLATE
INSULATION
OPEN 45°
CURVE
OLD
CHIMNEY
FLUE
“T” WITH
INSPECTION
CAP

3
HOW TO MEASURE THE DRAW OF A CHIMNEY FLUE
In order to measure the draw of a chimney flue, follow the procedure
where a testo 510 instrument will be used (Figure 1):
• Remove the side panel from the stove so that it is possible to
access the exhaust outlet (Figure 2). Disconnect the silicone
tube from the pressure switch.
• Connect the instrument as indicated in Figure 3. Position it in a
way so that it maintains a firm vertical position during the meas-
uring phase.
• Keep the front door of the combustion chamber of the stove and
the pellet tank door closed and press the on button of the instru-
ment, reset it before measuring the draw.
Figure 1 Figure 2
INSULATED
CHIMNEY
FLUE
PROTECTION
CAP
INSULATED “T”
WITH
INSPECTION CAP
EXTERNAL CHIMNEY FLUE
CORRECT
INSTALLATION
PROTECTION
CAP
INSULATED
CHIMNEY
FLUE
CHIMNEY
FLUE
“T” WITH
INSPECTION
CAP
INTERNAL CHIMNEY FLUE
CORRECT
INSTALLATION
CHIMNEY FLUE THROUGH OUTSIDE WALL
CORRECT
INSTALLATION
PROTECTION
CAP
INSULATED
CHIMNEY
FLUE
INSULATED
“T” WITH
INSPECTION
CAP
CHIMNEY
FLUE
“T” WITH
INSPECTION CAP
“T” WITH
INSPECTION
CAP

4
AIR INTAKE
The stove’s air intake is important just as the chimney flue. Infact it is
from this vent where the stove draws the oxygen necessary for the com-
bustion.
The air required for the combustion must be drawn directly from the
outside through a tube with a 60mm diameter. The tube must not exceed
5m in length and must not have more than 4 curves with a 90° angle
(see the example in Figure 4).
Figure 3
Figure 4
A negative combustion means a poor circulation of air in the home and
this often occurs in modern buildings that have sealed doors and win-
dows. The situation becomes more problematic when there are air ex-
tractors within the room. To avoid such a problem, it is recommended to
create an opening a hole on the wall so that the combustion air can enter
the room, this is necessary for both health and safety reasons. It is rec-
ommended the installation of an air grid over the opening and it must be
kept clean.
- DESCRIPTION OF GENERAL FEATURES
FIRST IGNITION AND TESTING
The first ignition is the technicians most important task.
The expense of this operation is on the customers behalf.
Before the first ignition, the technician must first verify the conditions of
the electrical system and the chimney flue, documenting everything on
the appropriate FIRST IGNITION AND TESTING FORM
• Once the ignition procedure has started, the system runs a
check-up on the sensors, the safety features and on the FCS if it
is installed. Completed this phase, the system begins to erogate
pellets for an amount of time that varies from model to model
and activates the ignition resistance. Wait until a flame appears.
• Once the stove is in the Work mode, combustion tests on power
levels P1, P3 and P5 have to be performed. Note that the
change from one power level to another is not immediate.
• The Modulation mode is equal to P1 power setting, to test it, set
the power level on P1 for 10 minutes.
The type of pellets used may be very influential on the quality of the
combustion. For a perfect combination of fuel and combustion air, follow
these steps:
• After the ignition, when the stove is in the Work mode, set the
power level to P5 for 10 minutes and verify if the flame is tall,
just touching the roof of the combustion chamber.
• Then, set the power level to P1 for another 10 minutes and
verify if the flame is low.
If the flame does not comply with the conditions described, then it would
be necessary to adjust the combustion (see COMBUSTION AND AD-
JUSTMENTS page 11).
FCS (FIRE CONTROL SYSTEM)
It is an automatic control system that uses a flowmeter to read the condi-
tions in terms of the combustion in the stove.
In order to confirm if the FCS device has been installed on the appliance:
Figure 5
• Measure the draw in Pascal when the stove is off and when it is
on (Run mode).
This measurement allows us to control the draw of the chimney flue. It is
very important to measure the draw when the stove is off and when it is
on.
• If the value read is more or equal to 0, the chimney flue has a
draw.
• If the value read is negative (-), the chimney flue has no draw.
• If the stove is on (Run) and the value read is still negative (-),
there is a scarce draw.
• If the value reaches - 60 Pa, the stove (once the silicone tube
has been reconnected to the exhaust outlet), will go in error
SIC02 (see PRESSUER SWITCH page 05).

5
• Check inside the air intake vent if a part of the device is visible
(see Figure 5)
• Otherwise remove the side panel, on the air intake vent there are
two silicone tubes that are connected to the flowmeter as indicat-
ed in Figure 6 and 7.
Figure 6
Figure 7
Values above the optimal range
• Regardless of the cause, the system acts on the exhaust fan by
decreasing its speed down to the limit allowed for the set power
level, in order to bring the readings of the flowmeter within the
optimal range.
• If changing the exhaust fan speed is not sufficient, the system
will also act on the auger and increase up to the limit allowed for
the set power level.
The parameter for enabling or disabling the FCS is: 01 ENABLE in the
System menu / FCS SELECT
01 ENABLE = ON P FCS = enabled
01 ENABLE = OFF FCS = disabled
On models equipped with the MCS, it is possible to comprehend the
installation conditions and the quality of the pellets used:
• When the stove is on and in Work mode, access the Monitor
menu on the remote control, it is possible to view the Exhaust
Fan speed and the value of the Flux read from the flowmeter
• By knowing the default values of the Exhaust Fan (see Parame-
ters Manual) and aware of the fact that the air Flux must be con-
tained in a range between the Maximum Flux and Minimum Flux,
if there are any changes of the exhaust fan speed, we know that
the FCS has changed the values in order to obtain an optimal
flux.
THE PRESSURE SWITCH (50/60)
The pressure switch must be connected to the silicon tube through the
P1 connection, while the electrical wires must be connected to the 1 and
2 connections. Figure 8 shows the correct way the device is connected.
The pressure switch is predominantly composed of two parts. A mem-
brane and a micro switch.
The membrane is positioned in a casing where the only two external
contact parts are the two connections for the silicone tube, one for work-
ing in pressure, the other for working in depression.
At the center of the membrane there is a system that, depending on the
movement, opens or closes the contact of the microswitch. Our products
operate in pressure.
The micro switch is equipped with three contacts, one common, one
contact for normally open connection and one contact for normally
closed connection.
• Using the pressure system, the electrical connection must be
made in normally closed. This means that the contact will only
open when the pressure within the pressure switch is greater
than or equal to -60 Pa.
Figure 8
605.99C55 60/50 Pa
1 (0.5)/250v TCOABH
HOW DOES THE FCS OPERATE
The flowmeter reads the upstream depression in the burner and sends a
numeric value to the control unit.
The control unit elaborates the information sent by the flowmeter and
acts according to the data received.
In the parameters, for each combustion power level, the optimum operat-
ing ranges are set and saved. The values read by the flowmeter must be
contained in these ranges.
If the value is out of the ranges, the control unit modifies the combustion
parameters in order to bring the readings in the optimum range.
There are two different cases:
Values under the optimal range
• In this situation the combustion is influenced by an insufficient
draw or from a bad quality of pellets.
• Regardless of the cause, the system acts on the exhaust fan by
increasing its speed up to the limit allowed for the set power
level, in order to bring the readings of the flowmeter within the
optimal range.
• If changing the exhaust fan speed is not sufficient, the system
will also act on the auger and decrease its speed to the limit
allowed for the set power level.
• When the contact opens, the control unit blocks the the auger
and, after a predetermined time, if the contact does not close
again, the stove goes in SIC02.

6
• Once the 01 MINUTES TIME-OUT parameter has been adjust-
ed, it is necessary to also adjust the 06 AUGER POWER1 pa-
rameter in the System menu / FACTORY SETTINGS by lower-
ing it 0,1 seconds at a time, this only when the burner tends to
fill up during the first phase of the ignition.
CASE 3 (PELLET SIZE TOO SMALL)
The stove will tend to erogate an excessive amount of pellets into the
combustion chamber, if the pellet size is too small.
For both the Ignition and the Work mode, when there is an excessive
amount of pellets in the burner, a large quantity of white smoke will be
produced. The flame in the combustion chamber will take some time to
appear and it will be slow and unstable.
To solve this problem it will be sufficient to reduce the amount of pellets
erogated during the ignition phase. The parameters on which one must
act are:
• 03 PRELOAD TURN ON in the System menu / VAROUS SET-
TINGS. Lower the value of the parameter (about 10 seconds) so
that there is just enough pellets in the burner to cover the hole
that interconnects with the ignition resistance.
• 04 AUGER TURN ON in the System menu / FACTORY SET-
TINGS. Lower the parameter (about 0,1 at a time) in order that
the burner does not fill up during the fixed ignition phase.
• 30 AUGER CLEANING in the System menu / FACTORY SET-
TINGS. Set the parameter (about 0,1 at a time) in order that the
burner does not fill up during the variable ignition phase.
• 05 AUGER START in the System menu / FACTORY SET-
TINGS. Lower the parameter in order that the burner does not fill
up during the variable ignition phase.
CASE 4 (PELLET SIZE TOO LARGE)
The stove will tend to erogate an insufficient amount of pellets into the
combustion chamber, if the pellet size is too large.
For both the Ignition and the Work mode, when there is an insufficient
amount of pellets in the burner, the flame will take some time to appear
or not appear at all.
In order to solve this problem it will be sufficient to increase the amount
of pellets erogated during the ignition phase. The parameters on which
one must act are:
• 03 PRELOAD TURN ON in the System menu / VARIOUS SET-
TINGS. Increase the value of the parameter (about 10 seconds)
so that there is just enough pellets in the burner to cover the hole
that interconnects with the ignition resistance.
• 04 AUGER TURN ON in the System menu / FACTORY SET-
TINGS. Increase the parameter (about 0,1 at a time) in order
that the burner does not fill up during the fixed ignition phase.
• 30 AUGER CLEANING in the System menu / FACTORY SET-
TINGS. Set the parameter (about 0,1 at a time) in order that the
burner does not fill up during the variable ignition phase.
• 05 AUGER START in the System menu / FACTORY SET-
TINGS. Increase the parameter in order that the burner does not
fill up during the variable ignition phase.
IMPORTANT: for case 3 and 4, if in future a different pellet size is used,
it would be necessary to modify the parameters again.
CONNECTION AND DESCRIPTION ON HOW A DUCTED
STOVE OPERATES
Ducted pellet stoves include, in addition to the front ventilator (F), also
ventilators dedicated for ducting warm air. There are models where there
is only one ventilator installed, these stoves are equipped with a single
hot air duct (CN), while there are other models where there are two ven-
tilators installed, these stoves are equipped with two hot air ducts (DX,
SX).
• If there is no draw in the chimney flue or a negative draw, the
contact can open and the stove goes in SIC02.
• If we have repeated SIC02 errors, after verifying with a tester
and an instrument for measuring the correct functionality of the
pressure switch, the first thing to do is to measure the draw of
the chimney flue, which should be done before the first ignition.
SIC12 (FAILED IGNITION)
The causes that can provoke this kind of error are many. Chimney flue
with an excessive or insufficient draw, pellet size too large or small, dirty
stove, dirty burner, ignition resistance broken or badly placed. Lets see
the various solutions case by case, leaving out the simple ones:
CASE 1 (EXCESSIVE DRAW)
When there is an excessive draw in the chimney flue during the ignition,
the following can occur:
The pellets ignite but the flame does not develop, impeding this way that
the smoke goes up. In the burner a hole is formed that consumes the
pellets, but that does not trigger the flame. Figure 9 will clarify the con-
cept.
To solve this kind of problem, it would be necessary to reduce the Ex-
haust Fan speed during the Ignition phase:
The main parameter to adjust is the 16 EXHAUST FAN TURN- in the
System menu / FACTORY SETTINGS.
• This parameter can be reduced by 50 RPM at a time until the
flame is present in the burner.
• After adjusting the 16 EXHAUST FAN TURN- parameter, if nec-
essary, also adjust the 17 EXHAUST FAN START parameter in
the System menu / FACTORY SETTINGS, also decreasing it
by 50 RPM at a time.
Figure 9
CASE 2 (INSUFFICIENT DRAW)
When there is an insufficient draw in the chimney flue during the ignition,
the following can occur:
The pellets ignite with great difficulty or do not ignite at all. When they
ignite, a lot of white smoke is produced before the flame appears. This is
not really a problem, it is just that the flame will appear to burn very slow-
ly.
In order to solve this kind of problem, there are two solutions:
The first would be to completely replace the chimney flue with one that
has a sufficient draw.
The second would be to increase the ignition timing, in order to allow
the smoke to reach the needed temperatures.
• For stoves the parameter on which one must act, is principally
the 01 MINUTES TIME-OUT in the System menu / FACTORY
SETTINGS.
• This parameter can be increased by 60 seconds each time until
the flame is properly developed inside the burner.

7
Optional
For a proper use of a ducted stove, it is appropriate that for each ducted
output a room sensor (model NTC 10k at 25°) or an ON/OFF thermostat
or a wireless thermostat is connected. A stove without the above compo-
nents connected can never go into Modulation. Observe the technical
data sheet on the product manual in order to verify where the connecters
for connecting the sensors or thermostats are located on the back of the
stove.
Note: With the AUTO configuration set, the fans will go into Modulation
when the SET temperature is reached.
Note: With the MAN configuration set, the back fans operate manually
(this configuration is used in the absence of room sensors or ON/OFF
thermostats).
Single ducted outlet (CN) stove function
CN
F
Figure 11
• To access the fan power setting from the main screen, press the
P5 button. To change the power setting, simply press the P2
button, press the P4 button to confirm. The display shows the set
value.
CN
CN
REGULATE CN
25 °C
The ducts for conveying warm air from the stoves output (80 mm) must
not exceed 7 meters in length and must not have more than 4 curved
sections. We recommend the use of smooth insulated rigid steel pipes.
EXAMPLE
Figure 10
MANUAL: Set the Fan Mode (page 15) to MAN.
In this mode it is possible to set the operating power of the CN outlet fan
independently from the set temperature and power level on the stove,
whether a room sensor or an ON/OFF thermostat or radio thermostat
has been connected.
When the room temperature reaches the set value (SET ROOM TEMP),
the stove goes into Normal Modulation, the front F fan runs at minimum
speed and the CN fan continues to run independently depending on the
set power level (CN).
If A is set, when the room temperature reaches the set value on the
stove (SET TEMP ROOM), the stove goes into Normal Modulation and
the F, CN fans run at minimum speed.
AUTOMATIC: Set the Fan Mode (page 15) to AUTO.
1) SOND: It is possible to set the CN outlet temperature when a room
sensor is connected to the stove.
NOTE: It is necessary to configure the 35 CONF. T-E CANALIZ parame-
ter in System menu / FACTORY SETTINGS to SONDA.
• To enter REGULATE CN press the P5 button, to change the
temperature of the CN outlet sensor, simply press the P1 and P2
buttons, press P4 to confirm. The display shows the current
status of the set temperature.
When the room temperature reaches the set value on the stove (SET
ROOM TEMP), but not the SET temperature for the CN fan (REGULATE
CN), the stove continues to operate at its set power (POWER SET), the
F fan runs at minimum speed and the CN fan continues to run at the set
power level on the stove.
When the room temperature has not yet reached the set value on the
stove, but has reached the SET temperature for the CN fan, the stove
continues to operate according to the set power level together with the F
fan and the CN fan runs at minimum speed.
When the room temperature reaches both the set value on the stove and
the SET temperature for the CN fan, the stove goes into Normal Modula-
tion and the F, CN fans run at a minimum.
2) NO S: No room sensor has been connected to the stove.
NOTE: It is necessary to configure the 35 CONF. T-E CANALIZ parame-
ter in System menu / FACTORY SETTINGS to NO S.
• It is not possible to SET the temperature on the Remote Control
and if the P5 button is pressed the display shows the power bar
which remains fixed on A.

8
CN
CN CN
CLOSED CONTACT OPEN CONTACT
DX
F
SX
Figure 12
MANUAL: Set the Fan Mode (page 15) to MAN.
In this mode it is possible to set the operating power of the DX and SX
outlet fans independently from the set temperature and power level on
the stove, whether room sensors or ON/OFF thermostats or radio ther-
mostats have been connected.
• To access the fan power setting from the main screen, press the
P5 button. To change the power setting of the DX fan, simply
press the P1 button, to change the power setting of the SX fan
press the P2 button, press the P4 button to confirm. The display
shows the set value.
DX
SX
REGULATE CAN-DX
25 °C
REGULATE CAN-SX
25 °C
RIGHT OUTLET LEFT OUTLET
When the room temperature reaches the set value on the stove (SET
ROOM TEMP), the stove goes into Modulation and the fans (F, CN) run
at minimum speed.
3) TERM: When an ON/OFF thermostat or radio thermostat is connected
to the stove, it is possible to set the CN outlet temperature directly on the
thermostat.
NOTE: It is necessary to configure the 35 CONF. T-E CANALIZ parame-
ter in System menu / FACTORY SETTINGS to TERM.
• The SET temperature can not be changed on the Remote Con-
trol and if the P5 button is pressed the display will show the sta-
tus of the contact.
When the room temperature reaches the set value on the stove (SET
TEMP ROOM), but not the SET temperature on the ON/OFF thermostat
or radio thermostat for the CN fan, the stove continues to operate at its
set power (POWER SET), the F fan runs at minimum speed and the CN
fan (CLOSED contact) continues to run at the set power level on the
stove.
When the room temperature has not yet reached the set value on the
stove, but has reached the SET temperature on the ON/OFF thermostat
or radio thermostat for the CN fan, the stove continues to operate ac-
cording to the set power level together with the F fan and the CN fan
(OPEN contact) runs at minimum speed.
When the room temperature reaches both the set value on the stove and
the SET temperature on the ON/OFF thermostat or radio thermostat for
the CN fan, the stove goes into Normal Modulation and the F, CN
(OPEN contact) fans run at a minimum.
Double ducted outlet (DX, SX) stove function
When the room temperature reaches the set value (SET ROOM TEMP),
the stove goes into Normal Modulation, the front F fan runs at minimum
speed and the DX and SX fans continue to run independently depending
on the set power level (DX, SX).
If A is set, when the room temperature reaches the set value on the
stove (SET ROOM TEMP), the stove goes into Normal Modulation and
the F, DX, SX, fans run at minimum speed.
AUTOMATIC: Set the Fan Mode (page 15) to AUTO.
1) SOND: It is possible to set the DX and SX outlet temperatures when a
room sensors are connected to the stove.
NOTE: It is necessary to configure the 35 CONF. T-E CANALIZ parame-
ter in System menu / FACTORY SETTINGS to SONDA.
• To enter REGULATE CAN-DX press the P5 button (press the
P5 button again for REGULATE CAN-SX), to change the tem-
peratures of the DX and SX outlet sensors, simply press the P1
and P2 buttons, press P4 to confirm. The display shows the
current status of the set temperature.
When the room temperature reaches the set value on the stove (SET
ROOM TEMP), but not the SET temperature for the DX and SX fans
(REGULATE CAN-DX, REGULATE CAN-SX), the stove continues to
operate at its set power (POWER SET), the F fan runs at minimum
speed and the DX, SX fans continue to run at the set power level on the
stove.
When the room temperature reaches the set value on the stove and also
the SET temperature of one of the ducted outlets (for example the DX),
the stove continues to operate at its set power, the F and DX fans run at
minimum speed and the SX fan, which has not yet reached the set val-
ue, continues to run at the set power level on the stove.

9
When the room temperature has not yet reached the set value on the
stove, but has reached the SET temperature for the DX and SX fans, the
stove continues to operate according to the set power level together with
the F fan and the DX and SX fans run at minimum speed.
When the room temperature reaches both the set value on the stove and
the SET temperatures for the DX and SX fans, the stove goes into Nor-
mal Modulation and the F, DX, SX fans run at a minimum.
2) NO S: No room sensors have been connected to the stove.
NOTE: It is necessary to configure the 35 CONF. T-E CANALIZ parame-
ter in System menu / FACTORY SETTINGS to NO S.
• It is not possible to SET the temperature on the Remote Control
and if the P5 button is pressed the display shows the power bar
which remains fixed on A.
DX
SX
SX SX
CLOSED DX CONTACT OPEN DX CONTACT
CLOSED SX CONTACT CLOSED SX CONTACT
DX DX
SX SX
CLOSED DX CONTACT OPEN DX CONTACT
OPEN SX CONTACT OPEN SX CONTACT
DX DX
When the room temperature reaches the set value on the stove (SET
ROOM TEMP), the stove goes into Modulation and the fans (F, DX, SX)
run at minimum speed.
3) TERM: When ON/OFF thermostats or radio thermostats are connect-
ed to the stove, it is possible to set the DX and SX outlets temperature
directly on the thermostats.
NOTE: It is necessary to configure the 35 CONF. T-E CANALIZ parame-
ter in System menu / FACTORY SETTINGS to TERM.
• The SET temperature can not be changed on the Remote Con-
trol and if the P5 button is pressed the display will show the sta-
tus of the contacts.
When the room temperature reaches the set value on the stove (SET
ROOM TEMP), but not the SET temperature on the ON/OFF thermostats
or radio thermostats for the DX and SX fans, the stove continues to oper-
ate at its set power (POWER SET), the F fan runs at minimum speed
and the DX and SX fans (both CLOSED contact) continue to run at the
set power level on the stove.
When the room temperature reaches the set value on the stove and also
the SET temperature on the ON/OFF thermostat or radio thermostat of
one of the ducted outlets (for example the DX), the stove continues to
operate at its set power, the F and DX (OPEN contact) fans run at mini-
mum speed and the SX fan, which has not yet reached the set value
(CLOSED contact), continues to run at the set power level on the stove
When the room temperature has not yet reached the set value on the
stove, but has reached the SET temperature on the ON/OFF thermostats
or radio thermostats for the DX and SX fans, the stove continues to oper-
ate according to the set power level together with the F fan and the DX
and SX fans (both OPEN contact) run at minimum speed.
When the room temperature reaches both the set value on the stove and
the SET temperature on the ON/OFF thermostats or radio thermostats
for the DX and SX fans, the stove goes into Normal Modulation and the
F, DX (OPEN contact), SX (OPEN contact) fans run at a minimum.
NATURAL CONVECTION STOVES (RELAX)
The Relax models are air stoves that heat through natural convection.
Thanks to this feature, they operate silently. They are however equipped
with two heating fans that can be deactivated, regardless of the combus-
tion power setting. By activating the heating fans it is possible to select
one of the 5 power levels or set the automatic mode.
• To access the fan speed setting from the main screen, press the
P5 button. Once logged in, simply use the P1 and P2 buttons to
select one of the available settings (there are 5 speed levels +
Auto + OFF), to confirm press P4. The display shows the select-
ed value.
Figure 13
If OFF is set, the heating fans will be turned off and the product will work
by natural convection.
If A (Automatic) is set, the heating fans will work at a set speed depend-
ing on the selected combustion power level.

10
Note: in case of high fume temperature, the fans will be activated auton-
omously for a safety issue to cool the stove down.
AUTOMATIC BURNER CLEANING SYSTEM
(CLEAN MODELS)
The CLEAN models are equipped with a system that automatically
cleans the burner during the Ignition phase.
The system consists of a gear motor, controlled by a micro switch, which
mechanically moves the burner base back and forth. In this way all the
combustion residues are discharged into the ash drawer below.
OFF
AUGER ENCODER ACTIVE
Some air model stoves are equipped with a function that regulates the
movement of the auger through the use of an Encoder. When the Enco-
der is active the motor connected to the auger turns continuously, in-
stead of in pause / work mode. In fact, the Encoder regulates the motor
rotation speed depending on the power level. Thanks to this feature, they
operate extremely silently.
To verify if the Encoder is active, it is necessary to check if the parame-
ter 01 ENA. AUGER CONT. in the System menu / MENU AUGER
VAR. is set on ON.
OPENING AND CLOSING THE FRONT GLASS DOORS
(COMPACT DESIGN MODEL)
The COMPACT DESIGN model is equipped with a feature that allows
the front glass doors to mechanically slide open and close.
Figure 14
A
A
If the gear motor or the wheel blockes or is damaged (Figure 14 - A), or
if the micro switch (Figure 15 - B) is not pressed correctly or breakes or
if there are any obstructions that block the movement of the base of the
burner (Figure 16 - C) the control unit blocks the system and the SIC25
safety alarm appears on the display.
Figure 15
B
Figure 16
C
To activate the function both for opening and closing it is necessary to
press for 5 seconds the P2 button of the EMERGENCY CONTROL
PANEL (see page 17).
The mechanical opening and closing movement is activated by a single
3 RPM gear motor (Figure 18 - A).
Figure 17

11
NON OPTIMAL combustion, the flame is high and weak and is of an
intense orange colour also a large amount of unburned pellets are left
over inside the burner.
• First check if the front door has been closed properly and the
tightness of the seals. Increase the TYPE CHIMNEY setting
(models without FCS) 1 point at a time (from 0 to +9). If it is not
enough, reduce the TYPE PELLET setting 1 point at a time
(from 0 to -5) until the example 3 condition is achieved.
Example 2
NO
If the front windows are closed and the stove is switched on (by pressing
the P3 button on the remote control for a few seconds), they will open
automatically.
If the front windows are open and the stove is switched on (by pressing
the P3 button on the remote control for a few seconds), the automatic
opening phase will be completely excluded.
When the stove is switched off (by pressing the P3 button on the remote
control for a few seconds) and the turn off phase is completed, the front
windows will remain open and must be closed by pressing the P2 button
of the EMERGENCY CONTROL PANEL for 5 seconds.
The stove can not operate if the front windows remain closed. The SIC25
will be activated after a few seconds (see page 25).
- COMBUSTION AND ADJUSTMENTS
The combustion is a chemical reaction in which a fuel (pellets) and an
oxidiser (air) are combined, thanks to an ignition (resistance), in order to
produce heat. They should be dosed in suitable proportions so that the
combustion can take place. Following are some examples with a relative
description and adjustment procedure to obtain an optimal combustion
reaction.
It is recommended to the user to use only wooden pellets with a 6
mm diameter and 30mm maximum length.
CALIBRATION
It is possible to manually adjust the combustion settings (see page 15)
through the following items in the menu:
Type pellet (appears on models with and without FCS): Menu for
setting the operating time of the auger. There are 19 levels, 9 to increase
and 9 to decrease, the 0 level is the manufacturers default setting. The
calibration effects the current combustion recipe and the power
levels in Work and Modulation mode.
Type chimney (appears on models without FCS): Menu for setting the
combustion air Fan speed. There are 19 levels, 9 to increase and 9 to
decrease, the 0 level is the manufacturers default value. The calibration
effects the current combustion recipe and the power levels in Work
and Modulation mode.
For all three of the examples, it is advised to evaluate on the spot all
necessary adjustments.
Figure 18
A
Example 1
NO
NON OPTIMAL combustion, the flame is too stretched and a large
amount of burning pellets are blown out of the burner.
• Reduce the TYPE CHIMNEY setting (models without FCS) 1
point at a time (from 0 to -9). If it is not enough, then increase the
TYPE PELLET setting 1 point at a time (from 0 to +9) until the
example 3 condition is achieved.
Example 3
OPTIMAL combustion, the flame is vibrant of a yellow/white colour with
a small amount of burning pellets inside the burner. It is not necessary to
adjust any settings in the Calibration menu.
YES

12
P1
P2
CLOCK
P3
P5
P4
POWER
STATUS
ROOM TEMPERATURE
OFF
Button description
Button Description Mode Function
P1
Increase
Temperature/
Power
PROGRAM
Change/increase value in the
selected menu
WORK
Increase set value of the
room temperature and power
level
P2
Decrease
Temperature/
Power
PROGRAM
Change/decrease value in
the selected menu
WORK
Decrease set value of the
room temperature and power
level
P3 ON/OFF
Unblock
WORK
If pressed for more than 2
seconds the stove turns on
or turns off if it was already
on
UNBLOCK
Unblocks the Remote Con-
trol from stand-by
MENU/
PROGRAM
Moves to the top of the
menu, memorizes the set
changes
P4 OK
HOME Accesses the MENU
MENU
Accesses the next level of
the sub-menu
PROGRAM
Sets value and skips to the
next item in the menu
P5
HOME
Accesses the fan ducting
settings (if present)
ESC MENU
Returns to previous menu
PROGRAM Sets value and returns to the
top of the menu
MENU
RADIO ID
12 #
MENU
RADIO ID
NEW
- REMOTE CONTROL
Introduction
The remote control displays information regarding the status of the
stove. By accessing the menu it is possible to obtain various types of
visualizations and make the available settings depending on the access
level.
Depending on the operating mode, the visualizations can assume differ-
ent meanings depending on the position on the display.
The remote control requires 3 AAA \ LR03 1.5V alkaline batteries. Insert
them by following the correct polarity, as shown in the figure below.
Remote control channel change
In order to change the Remote control radio channel radio:
• Turn off the main switch located on the stove.
• Press and hold down simultaneously the P3 and P4 buttons for
about 5 seconds. The following screen appears indicating the set
channel:
• Press the P2 button and select NEW with the P4 button.
• Now use the P1 and P2 buttons to select the desired channel
and confirm with the P4 button the new channel.
• Turn back on the main switch located on the stove 2 seconds
after the P4 button has been pressed.

13
OPERATING STATUS
Below are described the normal functions of the Remote Control of the
stove with a reference to the operations available to the user. The infor-
mation given below refers to the Remote Control equipped with a pro-
grammable thermostat option.
Ignition of the stove
In order to turn on the stove, press and hold down the P3 button for a
few seconds. The ignition starts when the word CHECK UP appears on
the display. It is then followed by: PREHEAT - LOAD PELLET - FLAME
WAIT - STABILIZATION.
Stove in work mode
When the ignition phase has been carried out successfully, the stove
switches to the working mode which represents the normal operating
mode. The status is indicated on the display with the word WORK.
Room temperature setting
Once you enter the SET ROOM TEMP menu by pressing the P1 button,
to change the room temperature simply use the P1 and P2 buttons,
press P4 to confirm. The display shows the current status of the SET
temperature.
SET ROOM TEMP
25 °C
POWER SET
Ducted outlets temperature setting (C Models)
For this operation, see CONNECTION AND DESCRIPTION ON HOW A
DUCTED STOVE OPERATES on page 6.
Combustion power setting
Once you enter the POWER SET menu by pressing the P2 button, to
change the combustion power level simply use the P1 and P2 buttons,
press P4 to confirm. The display shows the current status of the SET
power level.
The room temperature reaches the SET temperature
When the room temperature has reached the set value, the combustion
is automatically brought to a minimum, Modulation condition. This status
is indicated as MODULAZIONE on the display (the SET power level
remains, but it is automatically set to minimum).
Turning off the stove
In order to turn off the stove, press and hold down the P3 button for a
few seconds. The auger immediately stops and the exhaust fan runs at
high speed. The status is indicated on the display with the word FINAL
CLEANING.
When this phase is completed, the exhaust fan stops and the word OFF
appears on the display.
Note: Turn off the stove in case of failure or malfunction
Chrono
This menu is used for setting the on/off switching time frames of the
stove.
Enable Chrono: Allows to enable and disable globally all timer thermo-
stat functions, to select use the P1 and P2 buttons, press P4 to confirm.
THE MENUS
To access the menu press the P4 button.
The menu is subdivided into various items that allow you to access set-
tings and programming.
The items in the menu that allow access to technical programming are
password protected.
Order User menu
1ECO CLIMA
2CHRONO
3TIME AND DATE
4LANGUAGE
5SETTINGS
6INITIAL LOAD
7FAN MODE
8MONITOR
9WIFI STATUS
10 CALIBRATION
11 SYSTEM MENU
Eco clima
Activates the ECO CLIMA mode that brings the stove to turn off after the
room temperature has remained above the SET temperature plus a delta
for a certain amount of time.
The word ECO-CLIMA appears on the display (this mode is activates in
MODULATION once the SET ROOM TEMP has been reached) and will
start a timer, which once expired will activate the STAND-BY mode and
then the stove will start the FINAL CLEANING.
After the FINAL CLEANING the stove remains in STAND-BY waiting for
the room temperature to drop bellow the SET ROOM TEMP + DELTA, in
order to restart the ignition.
The STAND-BY activates when all the SET ROOM TEMP are reached,
while the ignition is only controlled by the temperature of the SET
ROOM TEMP.
• To select the item in the menu use the P1 and P2 buttons, press
P4 to confirm.
ECO CLIMA ECO CLIMA
ON OFF
ENABLE CHRONO ENABLE CHRONO
ON OFF

14
Daily chrono: Allows to enable, disable and set the daily timer thermo-
stat function.
DAILY CHRONO
ENABLE/
DISABLE
START
TIME
STOP
TIME
SET
POWER
SET
TEMPERATURE
WEEKLY CHRONO
ENABLE/
DISABLE
START
TIME
STOP
TIME
SELECT
DAY
SET
POWER
SET
TEMPERATURE
Warning: Carefully program the time frames in order to avoid the
overlapping of the enabled and /or disabled operating hours of the
same day in different programs.
Note: in order to avoid undesired ignitions and turn-offs, it is rec-
ommended to activate only one program at a time, namely:
• Deactivate the daily chrono if you want to use the weekly
one.
• Always keep the chrono week-end off when you use the
weekly chrono in programs 1, 2, 3 and 4.
• Activate chrono week-end only after you have deactivated
weekly chrono.
Time and Date
Sets the current date and time.
• To select the item in the menu use the P1 and P2 buttons, press
P4 to confirm.
CHRONO WEEK-END
ENABLE/
DISABLE
START
TIME
STOP
TIME
SET
POWER
SET
TEMPERATURE
15:32
30 / 03 / 2017
tuesday
It is possible to set the time frames defined by the set times where the
OFF setting means the clock will ignore the signal.
• To access and to select between: ENABLE / DISABLE, START
TIME, STOP TIME, SET POWER, SET TEMPERATURE use
the P4 button.
• Set the values of the selected items by using the P1 and P2
buttons, press P4 to confirm.
The Daily chrono has 2 independent programmable time frames for each
day.
Weekly chrono: Allows to enable, disable and set the weekly timer
thermostat function.
It is possible to set the time frames defined by the set times where the
OFF setting means the clock will ignore the signal.
• To access and to select between: ENABLE / DISABLE, START
TIME, STOP TIME, SELECT DAY, SET POWER, SET TEM-
PERATURE use the P4 button.
• Set the values of the selected items by using the P1 and P2
buttons, press P4 to confirm.
The Weekly Chrono has 4 independent programmable time frames, the
final effect of which is the combination of the 4 individual programs.
Chrono weekend: Allows to enable, disable and set the timer thermo-
stat function on weekends (days 6 and 7, Saturday and Sunday).
It is possible to set the time frames defined by the set times where the
OFF setting means the clock will ignore the signal.
• To access and to select between: ENABLE / DISABLE, START
TIME, STOP TIME, SET POWER, SET TEMPERATURE use
the P4 button.
• Set the values of the selected items by using the P1 and P2
buttons, press P4 to confirm.
The Chrono week-end has 2 independent programmable time frames for
the week-end.
The control unit is equipped with a lithium battery which allows the inter-
nal clock to have an autonomy for more than 4/5 years.
Language
It allows you to select the menu language.
• Use the P1 and P2 buttons to select a language from the availa-
ble ones, press P4 to confirm.
Settings
Buzzer mode: Allows you to enable and disable the control unit's feed-
back sound.
• To enable it use the P1 and P2 buttons, press P4 to confirm.
MENU M 05
BUZZER MODE
ON
ENABLED DISABLED
MENU M 05
BUZZER MODE
OFF
Backlight ON: Allows you to set how long (seconds) the backlight of the
remote control remains on.
• To increase and decrease use the P1 and P2 buttons, press P4
to confirm.
SET
BACKLIGHT ON
10 s
Power ON: Allows you to set how long (seconds) the remote control
remains active before entering standby.

15
• To increase and decrease use the P1 and P2 buttons, press P4
to confirm.
SET
POWER ON
20 s
SET
BRIGHTNESS
ON
SET
BRIGHTNESS
OFF
ENABLED DISABLED
SET
CONTRAST
31 #
Brightness: Enables and disables the backlight of the remote control.
• To do so, use the P1 and P2 buttons, press P4 to confirm.
Contrast: Allows you to adjust the contrast of the remote control.
• To increase and decrease use the P1 and P2 buttons, press P4
to confirm.
Fan mode (only for C models)
It allows to control the ventilation of the ducted outlets in MANUAL or
AUTOMATIC.
• To do so, use the P1 and P2 buttons, press P4 to confirm.
FAN MODE
MAN
MANUAL AUTOMATIC
FAN MODE
AUTO
MONI-
TOR
EXHAUST.RPM 000
LOAD 00”
T.FUME 00°
Buzzer: Allows you to enable and disable the remote control's feedback
sound.
• To do so, use the P1 and P2 buttons, press P4 to confirm.
MENU M 05
BUZZER
ON
ENABLED DISABLED
MENU M 05
BUZZER
OFF
Initial load
With the stove off and cool, the function allows a pellet preload for a time
of 90" (seconds).
• To activate press the P1 button, wait for the timer to start and
stop by pressing the P3 button.
MENU M 06
TO LOAD
IN OFF PRESS +
INITIAL LOAD
See CONNECTION AND DESCRIPTION ON HOW A DUCTED STOVE
OPERATES on page 7 for further details.
Monitor
Displays a series of operating parameters of the stove.
• To move the cursor in the menu use the P1 and P2 buttons, to
exit press the P5 button.
WiFi Status (optional if provided or LED-MODE (only on models
with led)
Enable, Disable and set the Auto function of the led operation
• OFF -- Led always off
• ON -- Led always accesses
• Auto -- The LEDs will light up when the stove goes on and for
the entire period of operation, they will turn off when the state of
the stove will switch off.
To make it use the P1 and P2 keys, to confirm press P4
Calibration
This menu allows the adjustment of the combustion parameters.
Type pellet: Menu for changing the operating time of the Auger.
• To increase and decrease the value use the P1 and P2 buttons,
press P4 to confirm and P5 to exit.
MENU M10-1-01
PELLET LOAD
00
AUTOMATIC
MENU M 09
LED-MODE
ON
ENABLED DISABLED
MENU M 09
LED-MODE
OFF
MENU M 09
LED-MODE
AUTO

16
System menu
This menu allows to access the System menu. The KEY ACCESS is
password protected.
• To access the menu press the P4 button, to select KEY AC-
CESS use P1 and P2, to confirm press P4.
KEY ACCESS
M0
Settings technic
1TYPE PELLET
2TYPE CHIMNEY
3FACTORY SETTINGS
4VARIOUS SETTINGS
5CANALIZ- DATA
6FCS SELECT
7NEW MANAGEMENT
8OUTPUTS TEST
9 RESET PAR. HOURS
10 RESET ALARM
11 MEMORY COUNTERS
12 DATABASE
13 MENU AUGER VAR.
Type chimney (only for models without FCS): Menu for changing the
exhaust fan speed.
• To increase and decrease the value use the P1 and P2 buttons,
press P4 to confirm and P5 to exit.
MENU M9-2-01
EXHAUST CHIMNEY
00
See COMBUSTION AND ADJUSTMENTS on page 11 for further de-
tails.
The default KEY ACCESS is M0
MENU
TEST EXHAUST FAN
OFF
MENU
TEST FAN-B
OFF
MENU
TEST FAN-C
OFF
MENU
TEST FAN-A
OFF
MENU
TEST CLEANER
OFF
MENU
TEST EXHAUST FAN
ON
MENU
TEST FAN-B
ON
MENU
TEST FAN-C
ON
MENU
TEST FAN-A
ON
MENU
TEST CLEANER
ON
The complete list with the relative description of all operating parameters
in the system menu are contained in the PARAMETERS MANUAL
which we always recommend to have at hand.
OUTPUTS TEST
This menu allows to activate individually the electrical components con-
nected to the stove for a short test time. To use this function, the stove
must be in the OFF state with no SIC active.
• Access the System menu and select OUTPUTS TEST using the
P1 and P2 buttons, to confirm press the P4 button. Within OUT-
PUTS TEST it is possible to select one of the following items
using the P4 button:
Test Auger: to activate the auger motor
Test Exhaust Fan: to activate the exhaust fan
Test Fan-B: to activate the front heating fan
Test Fan-C: to activate the ducted heating fan
Test Fan-A: to activate the ducted heating fan
MENU
TEST IGNITER
OFF
MENU
TEST AUGER
OFF
MENU
TEST IGNITER
ON
MENU
TEST AUGER
ON
Test Igniter: to activate the ignition resistance

17
Test Cleaner: to activate the motor that moves the base of the burner
(CLEAN MODELS), or to activate the motor that moves the front glass
doors (COMPACT DESIGN).
In order to activate the electrical component, use the P1 and P2 buttons
to select ON and confirm with the P4.
RESET PAR. HOURS
RESET ALARM
This menu allows to reset the par. hours and alarms. The KEY ACCESS
is password protected.
• Access the System menu and select RESET PAR. HOURS
using the P1 and P2 buttons, to confirm press the P4 button. To
select the KEY ACCESS use the P1 and P2 buttons, to confirm
press the P4 button.
The KEY ACCESS is 60
Once the P4 button is pressed, the word EXECUTED will appear to con-
firm the reset of the par. hours.
KEY ACCESS
60
EXECUTED
Follow the same procedure for the RESET ALARM.
REMOTE CONTROL PROBE TEMPERATURE CALIBRATION
This menu is used to calibrate the temperature read by the probe on the
remote control if the value does not correspond to the real one. The KEY
ACCESS is password protected.
• To access select System menu by pressing the P4 button, to
select KEY ACCESS use P1 and P2, to confirm press P4.
- EMERGENCY CONTROL PANEL
The emergency control panel displays via LED information regarding the
status of the stove, such as safety alarms and the radio connection.
It is possible to turn the stove on and off, increase and decrease the
power level, with the panel buttons.
With DECREASE LED lit, the combustion power level is at 1 (min)
With the DECREASE LED and INCREASE LED lit, the combustion
power level is at 3
With the INCREASE LED lit, the combustion power level is at 5 (max)
THE EMERGENCY CONTROL PANEL SHOULD BE CONSIDERED
AS AN EMERGENCY DEVICE AND ITS USE IS RECOMMENDED
ONLY IN CASE THE REMOTE CONTROL MALFUNCTIONS OR HAS
A FLAT BATTERY.
SAFETY
ALARM
LED
P2
INCREASE/
DECREASE
POWER
OPEN/CLOSE
FRONT
GLASS DOORS
(COMPACT
DESIGN
MODEL)
P1
IGNITION/
TURN OFF/
UNBLOCK
RADIO
COMUNICATION
LED
INCREASE
LED
DECREASE
LED
ON/OFF
LED
Button Description Mode Function
P1
ON/OFF WORK
If pressed for more than 2
seconds the stove turns on
or turns off if it was already
on
If pressed for more than 2
seconds the safety alarms
are reset
BLOCKUnblock
Decrease
Temperature/
Power
WORK Increases or decreases the
value of the set power level
P2
Open/Close
Front Glass
Doors
OFF
COMPACT DESIGN
MODEL
Pressed for 5 seconds opens
or closes the front glass
doors
KEY ACCESS
F4
MENU
SETING REMOTE PRO
15.5°
The KEY ACCESS is F4
• In order to calibrate the temperature use the P1 and P2 buttons,,
to confirm press P4.

18
CODE CAUSE OPERATIONS TO BE PERFORMED AND SOLUTIONS
HEATING FAN BROKEN
The stove heats up excessive-
ly due to a non-dissipation of
the heat
• Unblock the error and verify the proper function of the heating fan through
“System menu / OUTPUTS TEST”.
• When the stove is off, use a tester to verify if there is a non-zero voltage on
the terminals, if this occurs then the control unit must be replaced.
• Check the wiring.
• Replace the heating fan in case of a malfunction.
SIC01
TANK-TEMP
(Turn off due to
safety thermostat
intervention)
HIGH TEMPERATURE
INSIDE PELLET TANK
This problem can often occur
on the SLOT models due to a
lack of ventilation grids On the
coating
• If the problem persists (on SLOT models), it is recommended the installation
of at least two grids (as shown in the product manual) to facilitate the cooling
of the stove.
• Check if the thermostat on the pellet tank is broken and needs to be replaced.
THERMOSTAT BROKEN
or
CONTROL UNIT BROKEN
• Unblock the error and turn the stove on again, if the error occurs immediately,
it is likely that the thermostat is malfunctioning. To confirm the actual mal-
function, test if there is a continuity on the thermostat, if the circuit is open
then the thermostat must be replaced.
• Check the wiring.
• To confirm a malfunction of the control unit, insert a temporary electrical
bridge on the terminals of the thermostat and turn on the stove. If the error
occurs immediately, then it is possible that the control unit is malfunctioning
and must be replaced.
SIC02
NO
DEPRESSURE
(Turn off due to chim-
ney flue occlusion)
CHIMNEY FLUE OCCLUDED
This error occurs when there is
no natural draw of the chimney
flue
• Before carrying out any checks-ups, it is recommended to measure the draw
of the flue with the testo 510 instrument (see HOW TO MEASURE THE DRAW
OF A CHIMNEY FLUE page 3)
• Check for any obstructions inside or at the exit of the chimney.
• Check if the chimney needs to be cleaned.
WIND IN THE CHIMNEY
FLUE
This error occurs when wind
blows inside the chimney flue
• Before performing any check ups, it is recommended to measure the draw of
the chimney flue with the testo 510 instrument (see HOW TO MEASURE THE
DRAW OF A CHIMNEY FLUE page. 03).
• Unblock the error and verify if the chimney flue needs to be installed in ac-
cordance with applicable regulations (the chimney must have a draw of 10-12
Pa, the external parts must be insulated, equipped with a weatherproof cap,
ecc...).
• If there is no weatherproof cap, it is recommended the installation of one.
PRESSURE SWITCH BRO-
KEN
or
CONTROL UNIT BROKEN
• Unblock the error and verify if the error immediately occurs again, in this case
it is likely that the same pressure switch is malfunctioning.
• Check the wiring.
• To verify the integrity of the pressure switch, remove the silicone tube con-
nected to the smoke outlet and blow slightly inside (P1 input od the pressure
switch). If a clicking metallic sound is heard, then it is still working properly,
verify also the integrity of the contact on the 1 and 2 terminals with a tester. If
the tester indicates an open circuit while blowing inside the pressure switch
is working properly (see THE PRESSURE SWITCH 50/60 page 5).
• To confirm a malfunction of the control unit, insert a temporary electrical
bridge on the terminals of the pressure switch and turn on the stove. If the
error occurs immediately, then it is possible that the control unit is malfunc-
tioning and must be replaced.
SIC02
DRAW INSUFF-
(Turn off due to a
blocked air intake or
lack of minimum
combustion air)
FLUX ANOMALY READ
BY THE FCS
• Unblock and check/clean the air intake located on the back (or side) of the
stove
• If the error reoccurs immediately, it is likely that the same FCS is broken.
• Check the wiring and tubes (if they are not bent) connected to the FCS.
• In case of breakage, turn off the FCS (see page 5) and manually adjust the
combustion, so that during the waiting time for the spare part the stove can
still be used.
- SAFETY ALARMS

19
CODE CAUSE OPERATIONS TO BE PERFORMED AND SOLUTIONS
SIC03
CHECK
PELLETS
(Turn off due to low
fume temperature)
PELLET TANK EMPTY
• It may happen that there are still pellets in the tank, verify if a non visible gap
has formed between the auger and pellets.
• Unblock the error, refill the tank and turn on the stove.
BLOCKED AUGER
• Unblock the error and clean the burner.
• Before turning on, activate the “Initial load” function on the user menu to
verify the proper function of the auger.
• If the auger does not rotate, empty the pellet tank and verify if any odd ob-
struction is blocking the movement.
AUGER MOTOR BROKEN
• Unblock the error, clean the burner and turn on the stove.
• Once the auger has been checked, separate the motor from the screw without
removing the wires and verify its proper function (see if the motor shaft ro-
tates) by activating the auger in the “System menu / OUTPUTS TEST” or
through the “Initial load” function (Warning: High Voltage). Replace the motor
in case of malfunction.
WRONG FUEL COMBINA-
TION
• If the gear motor is operating properly and the pellet tank is full, the error may
be simply caused by an insufficient quantity of pellets combined with an ex-
cessive quantity of combustion air. Adjust the combination of pellets and
combustion air through the “Calibration” menu.
• It is recommended to check all operating parameters, in particular those in
the “System menu / FACTORY SETTINGS”.
EXHAUST FUME
SENSOR BROKEN
• Unblock the error and clean the burner.
• Once the gear motor has been checked, check if the exhaust fume sensor
located on the cast iron spiral is dirty or not positioned properly (POSITION
OF THE FUME SENSOR page 22), by reading the fume temperature in the
“Monitor” menu.
• Check the wiring.
• Replace the exhaust fume sensor in case of malfunction.
SIC05
TEMP. FUME
(Turn off due to high
fume temperature)
EXCESSIVE CHIMNEY
FLUE DRAW
• Check the chimney flue draw and check the exhaust fan speed in the
“Monitor” menu. If they are too excessive, a good portion of the heat is dis-
persed in the chimney, thereby reducing the efficiency of the stove and trig-
gering the error.
• Lower the value of the “Type chimney” in the “Calibration” menu (MODELS
WITHOUT FCS) or reduce the draw of the chimney.
DIRTY STOVE
• Move the cleaning lever (see product manual) several times.
• Unblock the error and turn on the stove. If the error occurs again then the
stove probably needs a general maintenance/cleaning procedure.
• Verify if the chimney needs to be cleaned.
EXHAUST FUME
SENSOR BROKEN
• Read the fume gas temperature in the “Monitor” menu.
• If the fume temperature read is high even during the Turn Off phase, it is pos-
sible that the exhaust fume sensor is broken.
• Replace the exhaust fume sensor in case of malfunction.
EXHAUST FAN BLOCKED
The control unit does not
receive the signal from the
exhaust fan tachometer
• Unblock the error and turn on the stove, verify the RPM in the “Monitor”
menu, if it reads 0 then check the exhaust fan.
• Check the wiring.
• Verify, through “ System menu / OUTPUTS TEST” if the exhaust fan is func-
tioning properly.
• Replace the exhaust fan in case of malfunction.
SIC07
NO ENCODER
(Turn off due to no
signal Encoder)
CONTROL UNIT BROKEN
• If after the exhaust fan and cable have been replaced and the SIC persists,
replace also the control unit.
• Unblock the error and turn on the stove, verify the RPM in the “Monitor”
menu, if it reads 0 then the control unit is probably broken and needs to be
replaced.