Motorola solutions avigilon NVR4 Series User manual

NVR4 Storage Expansion
Pack
Installation Guide
NVR4-HDDS-PACK-32TB
NVR4-HDDS-PACK-16TB
For
HD-NVR4X-STD
HD-NVR4-STD

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Avigilon Corporation
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PDF-QSG-HDD-UPGRADE-B
Revision: 1 - EN
20200908
2

Table of Contents
Introduction 4
NVR and Hard Drive Compatibility 4
Second ACC™ Storage Volume Configuration 5
Required Components 5
Drive Installation 5
Front and Rear Drive Replacement 5
Configuring the Extended Storage 5
Verifying Extended Storage Configuration 6
Initializing the Second Storage Volume 8
Adding Extended Storage to the ACC System 12
For More Information 18
3

Introduction
This document is intended to guide Avigilon NVR customers through adding storage to their NVR4 system
by setting up a second Avigilon Control Center (ACC) storage volume.
NVR and Hard Drive Compatibility
Storage Expansion Packs Compatible NVRs Additional Usable Storage
NVR4-HDDS-PACK-32TB HD-NVR4-STD-32TB
HD-NVR4-STD-16TB
NVR4X-STD-32TB
NVR4X-STD-32TB-S16
NVR4X-STD-16TB
NVR4X-STD-16TB-S16
32 TB
NVR4-HDDS-PACK-16TB HD-NVR4-STD-32TB
HD-NVR4-STD-16TB
NVR4X-STD-32TB
NVR4X-STD-32TB-S16
NVR4X-STD-16TB
NVR4X-STD-16TB-S16
16 TB
Introduction 4

Second ACC™ Storage Volume Configuration
Required Components
lAvigilon NVR system
lCorresponding compatible NVR storage expansion pack. See NVR and Hard Drive Compatibility on
the previous page.
Drive Installation
Front and Rear Drive Replacement
1. Press the release button to open the release handle for the hard drive carrier that is holding a hard
drive blank.
2. Slide the hard drive carrier with the hard drive blank out until it is free of the hard drive slot.
Figure 1: Front bay hard disk installation
3. The storage expansion pack’s drives can now be inserted into the open drive bay.
4. Close the hard drive carrier handle to lock the expansion pack hard drive in place.
Configuring the Extended Storage
You must configure the extended storage after you have installed all the drives. To configure this storage,
Second ACC™ Storage Volume Configuration 5

download the StorageExpansionNVR4STD zip file, from the following link:
https://partners.avigilon.com/prm/api/objects/v1/asset/wfwjgmlp7cru/_download
After you have downloaded the zip file, extract the contents to a convenient location on the NVR system.
Now open the extracted files and locate the file called StorageExpansion .Right-click the StorageExpansion
file and click Run as administrator. The script will start the process of configuring the extended storage in
the NVR system. This process will take approximately 24 hours.
Once you start running the script, please wait 24 hours, then follow the steps in Verifying Extended Storage
Configuration below to confirm that the extended storage configuration is complete. When the storage
configuration is complete, proceed to the next step, Initializing the Second Storage Volume on page8.
CAUTION — Risk of losing data. Data will be lost if you do not allow the initialization process to finish
running. To avoid this risk, wait for the time recommended in the table above so the storage is
completely initialized and follow the steps below to verify extended storage configuration before
continuing with adding the storage to ACC.
Verifying Extended Storage Configuration
After waiting the specified time, follow these steps to verify that the extended storage is completely
configured:
1. Double-click the Server Administrator icon on your desktop.
Figure 2: Server Administrator icon
2. If a Security Certificate warning opens, see Figure 3, click Continue to this website (not
recommended) to continue to the Server Administrator.
Verifying Extended Storage Configuration 6

Figure 3: Security certificate prompt
3. Use your windows credentials to login to the Server Administrator portal.
Figure 4: Server Administrator login
4. Use the navigation tree on the left-hand side to navigate to Storage > PERC XXXX > Virtual Disks.
XXXX is the version of PERC controller.
Figure 5: PERC controller
5. Select Virtual Disks and check if Storage 2 has the state set as Ready.
Verifying Extended Storage Configuration 7

Figure 6: RAID created
6. If Storage 2 is not Ready, wait a few minutes and check again.
7. After Storage 2 is confirmed as Ready, navigate to the Alert Log (System > Logs > Alert) to check that
the storage configuration initialization is complete, as shown in Figure 7.
Note: If RAID Initialization is not logged as complete after the Storage 2 state is confirmed as
Ready, contact technical support for assistance completing the RAID Initialization.
Figure 7: Alert log
Initializing the Second Storage Volume
Once you have created and configured the second storage it must be initialized in the NVR.
Initializing the Second Storage Volume 8

1. Use the Windows search menu to open Disk Manager. The second storage volume is labeled Disk 2.
2. Right-click Disk 2 and select Initialize Disk.
Figure 8: Disk Manager
3. Select the default GPT partition style and click OK.
Figure 9: Select partition type
4. After the disk is initialized, right-click the storage volume and select New Simple Volume.
Initializing the Second Storage Volume 9

Figure 10: New Simple Volume
5. The New Simple Volume Wizard will open. Click Next to continue with the wizard.
6. When asked to set the volume size, leave the size set to its default setting and click Next. This will be
the maximum storage size available in the new volume.
Figure 11: Specify Volume Size
7. Select an unused drive letter to use for the new storage volume and click Next.
Initializing the Second Storage Volume 10

Figure 12: Assigning a drive letter
8. Configure the following settings on the Format Partition window and click Next:
a. Select the Format this volume with the following settings option.
b. Select NTFS from the File system drop-down list.
c. Select Default from the Allocate unit size drop-down list.
d. Enter the Volume label as Storage 2.
e. Select the Perform a quick format option.
Figure 13: Format Partition
9. Click Finish to complete the New Simple Volume Wizard process.
10. Youcannow verify that the new storage volume is setup correctly by finding it in File Explorer listed
under This PC.
Initializing the Second Storage Volume 11

Figure 14: New storage volume appears under This PC
Adding Extended Storage to the ACC System
Note: The following steps are performed on your ACC Server and Admin Tool, not on the NVR.
Adding Extended Storage to the ACC System 12

1. Open the ACC Admin Tool to start the process of adding the extended storage.
2. Shutdown your ACC server and wait for the process to finish. Once the server is shut down, your
Admin tool window will look like Figure 15, below.
Figure 15: ACC server shutdown
3. Click the Storage icon ( ) to open the storage selection window. Here you can view all
attached storage devices as shown in Figure 16, below.
Figure 16: Selecting the newly created storage volume
4. Click on the new storage volume in the Storage window (E:\ in this example). The Add Data Volume
Adding Extended Storage to the ACC System 13

option will appear as shown in Figure 17, below.
Figure 17: Add data volume
5. Click Add Data Volume. You will be prompted to select the size of this new volume. Leave the size
set to the default size and click OK.
Figure 18: Data volume size
6. Click OK on the Storage window to start configuring the new storage volume for the ACC system.
Adding Extended Storage to the ACC System 14

Figure 19: Start storage configuration
7. You may have to wait a few minutes while the ACC system configures the new volume.
Figure 20: Wait for storage configuration
8. Once configuration is finished, you will see the new volume appear in the Storage tab of the ACC
Admin tool as shown in Figure 20, below.
Adding Extended Storage to the ACC System 15

Figure 21: New storage volume configured
9. The new storage volume is now configured. You can restart the ACC Server.
Adding Extended Storage to the ACC System 16

Limited Warranty and Technical Support
Avigilon warranty terms for this product are provided at avigilon.com/warranty.
Warranty service and technical support can be obtained by contacting Avigilon Technical Support:
avigilon.com/contact.
17

For More Information
For additional product documentation and software and firmware upgrades, visit avigilon.com/support.
Technical Support
Contact Avigilon Technical Support at avigilon.com/contact.
For More Information 18