Motorola MC17 User manual

MC17/MC17A/MC17T
Quick Reference Guide

2 MC17/MC17A/MC17T Mobile Computer
©2007-10 MOTOROLA, INC. All rights reserved.
Motorola reserves the right to make changes to any
product to improve reliability, function, or design.
Motorola does not assume any product liability arising
out of, or in connection with, the application or use of
any product, circuit, or application described herein.
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covering or relating to any combination, system,
apparatus, machine, material, method, or process in
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subsystems contained in Motorola products.
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Symbol logo are registered trademarks of Motorola, Inc.
Other product names mentioned in this manual may be
trademarks or registered trademarks of their respective
companies and are hereby acknowledged.
Motorola, Inc.
One Motorola Plaza
Holtsville, N.Y. 11742-1300 USA
http://www.motorola.com/enterprisemobility
Warranty
For the complete Motorola hardware product warranty
statement, go to:
http://www.motorola.com/enterprisemobility/warranty.

Quick Reference Guide 3
Introduction
This Quick Reference Guide explains how to install and
charge the battery, scan bar codes, reset, maintain and
troubleshoot the mobile computer.
Unpacking
Carefully remove all protective material from around the
mobile computer and save the shipping container for
later storage and shipping.
Verify that you received all equipment listed below:
• MC17 mobile computer
• Lithium-ion battery (2400 mAh)
• Quick Reference Guide.
Inspect the equipment for damage. If you are missing
any equipment or if you find any damaged equipment,
contact the Motorola Enterprise Mobility Support
immediately. See Service Information on backcover for
contact information.
Features
MC17
series
Scan key
LED
Display
Scroll Right key
Scroll Down key
Scroll Up key
Enter key
Scroll Left key
Bezel

4 MC17/MC17A/MC17T Mobile Computer
Getting Started
In order to start using the mobile computer you must
install the battery and then charge it.
Installing the Battery
1. Remove tape securing battery cover to handle.
2. Remove screw from screw hole (under tape).
3. Slide the battery cover toward the bottom of the
handle and then lift.
LED State Description
Solid Red Scanner is enabled.
Solid Green Bar code decode successful.
Battery Cover
Power Connector
Scan Exit Window
Access Cover
Speaker
Tape
Screw Under Tape

Quick Reference Guide 5
4. Ensure that the black rubber pad in the battery
compartment is lying flat along the bottom of the
compartment, with its smoother side facing up, and
the rubber “fingers” straddling the screw boss.
5. Ensure the wire latch is in the up position.
6. Place the battery, rounded side down, in the
compartment. Using a non-metallic tool (if necessary),
guide the battery cable connector into the female battery
connector on the mobile computer.
The connector is keyed so it only fits one way.
7. Press the connector down to ensure a positive
connection.
8. Place wire latch down until just below top of the screw
boss.
9. Place the battery cover onto the handle and slide it
as shown.
Wire Latch
Wire Latch
Screw Boss

6 MC17/MC17A/MC17T Mobile Computer
10.Inspect the position of the battery cover with the main
housing. If the door is misaligned, remove battery
and black rubber pad and re-install.
11.Secure the battery cover with the Torx screw using a
T8 Torx drive. Torque the screw to 3.3 ±0.2 Kgf-cm
(2.8 ±0.17 in-lb).
12.After installing a new battery, wait approximately one
minute before inserting the mobile computer into a
cradle.
Charging the Battery
Before using the mobile computer, charge the battery.
1. Ensure the Charging cradle, p/n PSS-3CR01-00R or
PSS-3CR01-NLR, is connected to the appropriate
power source. Refer to the MC17 Product Reference
Guide for detailed information.
2. Insert the mobile computer into the cradle.
Battery Door Properly
Aligned
Red Charging LED
Location

Quick Reference Guide 7
3. The mobile computer starts to charge automatically.
The mobile computer fully charges in approximately
five hours. While charging, a red charging LED can
be seen through the front panel of the cradle behind
the mobile computer. Refer to the MC17 Product
Reference Guide for specific charging profile
information.
Manual Release of Mobile Computer from Charging
Cradle
The Charging cradle, p /n PSS-3CR01-00R, contains a
locking mechanism that locks the mobile computer into
the cradle. The mobile computer releases from the
cradle via a software command to the cradle. If the
mobile computer does not have the capability to un-lock
the cradle, un-lock it manually using the optional
dispenser (cradle) key, (p/n PSS-3KY01-00R).
1. Hold the key with hook end pointing to the right.
2. Insert the key straight into the slot, only to the point
where bend stops on the lip of the slot.
3. Slide the key to the right until the handle is centered
in the slot.
4. Rotate the key 90 degrees (1/4 turn)
counterclockwise.
5. Keeping the handle of the key all the way to the right
in the slot, press the key into the slot. The end of the
key should press on a small spring loaded tab within
the cradle.

8 MC17/MC17A/MC17T Mobile Computer
6. While holding the key down, lift the mobile computer
out of the cradle.
Scanning
To scan bar codes:
1. Launch a scanning application.
2. Press the scan key and aim the mobile computer at a
bar code.
The LED turns red to indicate the scanner is on.
3. Adjust the aim so that the thin, red laser beam covers
the entire length of the bar code.
4. If the decode is successful the LED turns green. The
terminal beeps if programmed accordingly.
Scanning Tips
• For larger bar codes, hold the mobile computer
farther away from the bar code.
• For bar codes with bars that are closer together, hold
the mobile computer closer to the bar code.
• The optimal scanning distance varies with bar code
density, but 10 to 25 cm (4 to 10 inches) generally
works. Practice to determine what distances to work
within.
• Position the scanner at an angle to the bar code. If
the mobile computer is perpendicular to the bar code
being scanned, light can bounce back into the
scanner’s exit window and prevent a successful
decode.
Correct
012345
Incorrect
012345

Quick Reference Guide 9
Resetting the Mobile Computer
Warm Boot
A warm boot restarts the mobile computer by closing all
running programs.
Press and simultaneously hold the Up Arrow and the
Down Arrow keys for 10 seconds and then press the
Scan key. Release the Up Arrow and the Down Arrow
keys. Wait one second and then release the Scan key.
Cold Boot
A cold boot restarts the mobile computer and erases all
user stored records and entries that are not saved in
flash memory (Application and Platform folders). Never
perform a cold boot unless a warm boot does not solve
the problem.
Press and simultaneously hold the Up Arrow and Down
Arrow keys for 10 seconds and then press and hold the
Scan key. Release the Up and Down Arrow keys and
continue to hold the Scan key until the display turns off.
Release the Scan key.
Maintenance
• Protect the mobile computer from temperature
extremes.
• Do not store or use the mobile computer in any
location that is extremely dusty, damp, or wet.
• Use a soft lens cloth to clean the mobile computer. If
the surface of the mobile computer screen becomes
soiled, clean it with a soft cloth moistened with a
diluted window-cleaning solution.
• Periodically replace the rechargeable battery to
ensure maximum battery life and product
performance. Battery life depends on individual
usage patterns. Refer to the MC17 Product
Reference Guide for more information.
• Take care not to scratch the bezel of the mobile
computer. Replacement standard and custom Bezel
Kits are available, p/n KT-098273-XXR.
Bezel Replacement
The plastic bezel can be replaced with a new or
customer specific bezel.

10 MC17/MC17A/MC17T Mobile Computer
1. Place the mobile
computer on a
desktop with the
display facing
down.
2. Using a T6 Torx
drive, remove two
screws securing
the bezel to the
housing.
3. Align the
replacement bezel
on the housing.
4. Using a T6 Torx
drive, secure the bezel to the housing using the two
Torx screws.
5. Torque the screws to 2.5 ± 0.2 kgf-cm (2.17 ± 0.17
in-lbs.).
Troubleshooting
Problem Cause Solution
Mobile
computer
does not turn
on.
Battery not
charged.
Charge or replace the battery.
Battery not
installed
properly.
Install the battery properly.
See Installing the Battery on
page 4.
The system is
not respond-
ing.
Perform a warm boot. If the
mobile computer still does not
turn on, perform a cold boot.
Mobile Com-
puter is in a
critical sus-
pend state due
to low battery.
Place the mobile computer in
the Charging cradle. The
mobile computer re-boots and
begins charging.
Depending on how depleted
the battery is, the mobile com-
puter may take up to five min-
utes before it turns on.
Recharge-
able battery
did not
charge.
Battery failed. Replace battery. If the mobile
computer still does not oper-
ate, perform a warm boot. See
Resetting the Mobile Com-
puter on page 9.
Mobile com-
puter removed
from cradle
while battery
was charging.
Insert mobile computer in cra-
dle. The battery fully charges
in approximately five hours.