Motorola IndigoVision UX-2MP-B-S User manual

Installation Guide
IndigoVision UX Box Camera Models:
UX-2MP-B-S UX-4MP-B-S
UX-2MP-B-LT UX-4MP-B-T
UX-8MP-B-S

Document information
This manual was created on Monday, March 8, 2021.
Document ID: IU-FIX-MAN039-3
Legal considerations
Laws that can vary from country to country may prohibit camera surveillance. Please ensure that the relevant laws are
fully understood for the particular country or region in which you will be operating this equipment. IndigoVision
Limited accepts no liability for improper or illegal use of this product.
Copyright
Copyright © IndigoVision Limited. All rights reserved.
This manual is protected by national and international copyright and other laws. Unauthorized storage, reproduction,
transmission and/or distribution of this manual, or any part of it, may result in civil and/or criminal proceedings.
IndigoVision is a trademark of IndigoVision Limited and is registered in certain countries. IndigoUltra, IndigoPro,
IndigoLite, Integra and CyberVigilant are registered trademarks of IndigoVision Limited. Camera Gateway is an
unregistered trademark of IndigoVision Limited. All other product names referred to in this manual are trademarks of
their respective owners.
Save as otherwise agreed with IndigoVision Limited and/or IndigoVision, Inc., this manual is provided without express
representation and/or warranty of any kind. To the fullest extent permitted by applicable laws, IndigoVision Limited
and IndigoVision, Inc. disclaim all implied representations, warranties, conditions and/or obligations of every kind in
respect of this manual. Accordingly, save as otherwise agreed with IndigoVision Limited and/or IndigoVision, Inc., this
manual is provided on an “as is”, “with all faults” and “as available” basis. Please contact IndigoVision Limited (either
by post or by e-mail at [e-mail]) with any suggested corrections and/or improvements to
this manual.
Save as otherwise agreed with IndigoVision Limited and/or IndigoVision, Inc., the liability of IndigoVision Limited and
IndigoVision, Inc. for any loss (other than death or personal injury) arising as a result of any negligent act or omission
by IndigoVision Limited and/or IndigoVision, Inc. in connection with this manual and/or as a result of any use of or
reliance on this manual is excluded to the fullest extent permitted by applicable laws.
Contact address
IndigoVision Limited
Charles Darwin House,
The Edinburgh Technopole,
Edinburgh,
EH26 0PY
ii

Important Safety Information
This manual provides installation and operation information and precautions for the use of this device. Incorrect
installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please
provide this manual to the owner of the equipment for future reference.
This Warning symbol indicates the presence of dangerous voltage within and outside the product enclosure
that may result in a risk of electric shock, serious injury or death to persons if proper precautions are not
followed.
This Caution symbol alerts the user to the presence of hazards that may cause minor or moderate injury to
persons, damage to property or damage to the product itself if proper precautions are not followed.
WARNING — Failure to observe the following instructions may result in severe injury or death.
lDo not use near water or expose to dripping or splashing.
lDo not place objects filled with liquids above the device.
lDo not expose to rain or moisture.
lFor indoor use only.
lInstallation must be performed by qualified personnel only, and must conform to all local codes.
lThis product is intended to be supplied by a UL Listed Power Unit marked “Class2” or “LPS” or “Limited Power
Source” with output rated 12VDC or 24VAC, 7W min. or Power over Ethernet (PoE), rated 48VDC, 7W min.
lAny external power supply connected to this product may only be connected to another IndigoVision product
of the same model series. External power connections must be properly insulated.
lDo not connect directly to mains power for any reason.
CAUTION — Failure to observe the following instructions may result in injury to persons or damage to the
device.
lDo not install near any heat sources such as radiators, heat registers, stoves, or other sources of heat.
lDo not subject the device cables to excessive stress, heavy loads or pinching.
lDo not open or disassemble the device. There are no user serviceable parts.
lRefer all device servicing to qualified personnel. Servicing may be required when the device has been damaged
(such as from a liquid spill or fallen objects), has been exposed to rain or moisture, does not operate normally,
or has been dropped.
lDo not use strong or abrasive detergents when cleaning the device body.
lUse only accessories recommended by IndigoVision.
lDo not expose the camera directly to high levels of x-ray, laser, or UV radiation. Direct exposure may cause
permanent damage to the image sensor.
lUse only UL-listed mounting bracket suitable for the mounting surface and minimum 0.7 kg (1.6 lb) weight.
iii

lUse of controls or adjustments or performance of procedures other than those specified in this document may
result in hazardous radiation exposure.
lIf used outdoors, an approved outdoor mounting adapter or enclosure is required.
iv

Regulatory Notices
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)this device
may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
lReorient or relocate the receiving antenna.
lIncrease the separation between the equipment and the receiver.
lConnect the equipment into an outlet on a circuit different from that to which the receiver is connected.
lConsult the dealer or an experienced radio/TV technician for help.
Changes or modifications made to this equipment not expressly approved by IndigoVision or parties authorized by
IndigoVision could void the user’s authority to operate this equipment.
Disposal and Recycling Information
When this product has reached the end of its useful life, please dispose of it according to your local environmental
laws and guidelines.
Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.
European Union:
This symbol means that according to local laws and regulations your product should be disposed of separately from
household waste. When this product reaches its end of life, take it to a collection point designated by local authorities.
Some collection points accept products for free. The separate collection and recycling of your product at the time of
disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health
and the environment.
v

Table of Contents
Overview 1
Front View 1
Rear View 2
Installation 4
Required Tools and Materials 4
Camera Package Contents 4
Installation Steps 4
Mounting the Camera 4
Connecting Cables 4
Initializing a Camera Username and Password 5
Assigning an IP Address 5
Accessing the Live VideoStream 6
Aiming and Focusing the Camera 6
(Optional) Configuring SD Card Storage 6
Configuring the Camera 6
For More Information 7
Cable Connections 8
Connecting External Power 8
Connecting to External Devices 8
Connecting to Microphones, Speakers, and Video Monitors 9
Connection Status LED Indicator 11
Resetting to Factory Default Settings 12
Setting the IP Address Using the ARP/Ping Method 13
vi

Overview
Front View
2
1
1
1. Camera mounts
Provides mounting points for the camera. Mounts accept 1/4”-20 x 5/16" max thread UNC bolts commonly
found on tripods and mounting brackets.
2. Serial number tag
Device information, product serial number and part number label.
Overview 1

Rear View
1. I/O connector block
Provides connections to external input/output devices.
2. Audio/video connector
Accepts a mini-jack connector (3.5 mm).
3. Connection status LED indicator
Provides information about device operation. For more information, see Connection Status LED Indicator on
page11.
4. Link LED indicator
Indicates if there is an active connection in the Ethernet port.
5. Ethernet port
Accepts an Ethernet connection to a network. Server communication and image data transmission occurs over
this connection. Also receives power when it is connected to a network that provides Power over Ethernet.
6. Power connector block
Accepts a terminal block with either an AC or DC power connection. DC input can be either polarity. Only
Rear View 2

required when Power over Ethernet is not available.
7. SD card slot
Accepts an SD card for onboard storage.
Rear View 3

Installation
Required Tools and Materials
lSmall slotted screwdriver with 5/64” or 2 mm blade width — for connecting power when not using Power over
Ethernet.
lMounting bracket, enclosure or tripod.
Camera Package Contents
lIndigoVision UX Box Camera
Installation Steps
Complete the following sections to install the device.
Mounting the Camera
Camera mounting points are provided on both the top and bottom of the camera body. Use these mounting points to
mount the camera on a bracket, in an enclosure, or on a tripod. The mounting points have ¼”-20 UNC threaded holes
which allow them to accept standard photographic mounting bolts.
Consult the installation instructions provided with the bracket, enclosure or tripod for detailed mounting instructions.
WARNING — Use only UL-listed mounting bracket suitable for the mounting surface and minimum 0.7 kg (1.6
lb) weight.
Connecting Cables
Refer to the diagrams in the Overview section for the location of the different connectors.
To connect the cables required for proper operation, complete the following:
1. If external input or output devices are part of the installation (for example: door contacts, relays, etc.), connect
the devices to the I/O connector block.
2. If an external microphone needs to be connected to the camera, connect the device to the camera A/V
connector.
For more information see Connecting to Microphones, Speakers, and Video Monitors on page9.
3. (2.0 megapixel models only) If an external video monitor needs to be connected to the camera, connect the
device to the camera A/V Connector.
Installation 4

For more information see Connecting to Microphones, Speakers, and Video Monitors on page9.
4. Connect power using one of the following methods:
oPower over Ethernet (PoE) Class 3 — If PoE is available, the LEDs will turn on.
oExternal Power — Connect an external 12 V DC or 24 V AC power source to the power connector block.
5. Connect a network cable to the Ethernet port (RJ-45 connector).
The Link LED indicator will turn on once a network link has been established.
6. Check that the Connection Status LED indicator indicates the correct state. For more information, see
Connection Status LED Indicator on page11.
Initializing a Camera Username and Password
The camera is not supplied with default username or passwords. These need to be provided during initial
configuration.
Important: You must create a user with administrator privileges before the camera is operational.
The first user can be created using any of the following methods:
lCamera's Web Interface: enter the camera's IPaddress in a web browser to access the web interface. If the
camera is in the factory default state you will be redirected to the Add a new user page to create the first user.
For more information, see the IndigoVision Camera Web Interface User Guide.
lCamera Configuration Tool version 1.4.4 or later: cameras discovered in the factory default state will be
identified by . Select the Admin Users tab to create the first user. For more information, see the help section
built into the Camera Configuration Tool.
Tip: If you are connecting your camera to a 3rd party VMS, you will need to set up the first user through the
camera's Web Interface or Camera Configuration Tool.
Assigning an IP Address
The device automatically obtains an IP address when it is connected to a network.
Note: If the device cannot obtain an IP address from a DHCP server, it will use Zero Configuration Networking
(Zeroconf) to choose an IP address. When set using Zeroconf, the IP address is in the 169.254.0.0/16 subnet.
The IP address settings can be changed using one of the following methods:
lDevice's web browser interface: http://<camera IP address>/.
lARP/Ping method. For more information, see Setting the IP Address Using the ARP/Ping Method on page13.
Initializing a Camera Username and Password 5

Note:
lCameras do not have a default username or password and will be in a factory default state. You
must create a user with administrator privileges before the camera is operational. For more
information, see Initializing a Camera Username and Password on the previous page.
Accessing the Live VideoStream
Live video stream can be viewed using one of the following methods:
lWeb browser interface: http://< camera IP address>/.
lNetwork Video Management software application (for example, IndigoVision Control Center).
Note:
lCameras do not have a default username or password and will be in a factory default state. You
must create a user with administrator privileges before the camera is operational. For more
information, see Initializing a Camera Username and Password on the previous page.
Aiming and Focusing the Camera
Use the camera web browser interface or the IndigoVision Control Center software to aim and focus the camera.
Consult the software user guide for more information.
1. In the Image and Display settings area, use the Zoom controls to set the zoom position for the camera.
2. Focus the camera:
a. Click Auto Focus to focus the lens.
b. If the preferred focus was not achieved, use the focus near and far buttons to adjust the focus.
(Optional) Configuring SD Card Storage
To use the camera's SD card storage feature, you must insert an SD card into the card slot.
It is recommended that the SD card have a capacity of 8GB or more and a write speed of class 10 or better. If the SD
card does not meet the recommended capacity or write speed, the recording performance may suffer and result in the
loss of frames or footage.
1. Insert an SD card into the camera.
CAUTION — Do not force the SD card into the camera or you may damage the card and the camera.
The SD card can only be inserted in one direction.
2. Access the camera’s web interface to enable the onboard storage feature. For more information, see the
IndigoVision Camera Web Interface User Guide.
Configuring the Camera
Once installed, use one of the following methods to configure the camera:
Accessing the Live VideoStream 6

lIf you have installed multiple cameras, you can use the Camera Configuration Tool to configure common
settings. For more information, see the help section built into the Camera Configuration Tool.
lIf the camera is connected to Control Center, you can use the client software to configure the camera. For
more information, see the IndigoVision Control Center Online Help.
lIf the camera is connected to a third-party network management system, you can configure the camera's
specialty features in the camera's web browser interface. For more information, see the IndigoVision Camera
Web Interface User Guide.
For More Information
Additional information about setting up and using the device is available in the following guides:
lIndigoVision Control Center Online Help
lIndigoVision Camera Web Interface User Guide
These guides are available on the IndigoVision Partner Portal.
For More Information 7

Cable Connections
Connecting External Power
If PoE is not available, the camera needs to be powered through the removable power connector block. Refer to the
diagrams in this guide for the location of the power connector block.
The power consumption information is listed in the product specifications.
To connect power to the power connector block, complete the following steps:
1. Remove the power connector block from the camera.
2. Remove the insulation from ¼” (6mm) of the power wires. Do not nick or damage the wires.
3. Insert the two power wires into the two terminals on the power connector block. The connection can be made
with either polarity.
Use a small slotted (5/64” or 2mm blade width) screwdriver to loosen and tighten the terminals.
4. Attach the power connector block back into the camera.
WARNING — This product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or “LPS” or
“Limited Power Source” with output rated 12 VDC or 24 VAC, 8 W min. or PoE rated 48 VDC, 7 W min.
Connecting to External Devices
External devices are connected to the camera through the I/O terminal block. The pinout for the I/O terminal block is
shown in the following diagram:
Cable Connections 8

Figure 1: Example application.
1. Ground
2. Relay Input — To activate, connect the Input to the Ground pin. To deactivate, leave disconnected or apply
between 3-15 V.
3. Relay Output — When active, Output is internally connected with the Ground pin. Circuit is open when inactive.
Maximum load is 25 VDC, 120 mA.
4. RS-485 A — Non-inverting RS-485 pin for controlling external equipment.1
5. RS-485 B — Inverting RS-485 pin for controlling external equipment.1
l0 — External Device
l* — Relay
l** — Switch
1Not currently supported.
Connecting to Microphones, Speakers, and Video Monitors
The camera can be connected to an external microphone, speaker and video monitor through the mini-jack (3.5 mm)
audio/video connector (IndigoVision part number AV-CAB).
Only the 2.0 megapixel models can be connected to an external video monitor through the A/V connector.
Connecting to Microphones, Speakers, and Video Monitors 9

Note: The camera only supports line level mono audio input and an NTSC or PAL video output.
The video output signal is determined by the camera flicker control setting. When the camera flicker control is set to 60
Hz, the video output signal is NTSC. When the flicker control is set to 50 Hz, the video output signal is PAL. Use the
Camera Installation Tool to configure the camera’s flicker control in the Image and Display setup.
The pinout for the connector is shown in the following diagram:
The wiring for the connector pinout is shown in the following table:
Pin Purpose Wire
1 Audio IN Red
2 Composite Video OUT Black
3 GND Yellow
4 Audio OUT Green
Connecting to Microphones, Speakers, and Video Monitors 10

Connection Status LED Indicator
Once connected to the network, the Connection Status LED indicator will display the progress in connecting to the
Network Video Management software.
The following table describes what the LED indicator shows:
Connection State Connection Status
LED Indicator
Description
Obtaining IPAddress One short flash every
second
Attempting to obtain an IP address.
Discoverable Two short flashes
every second
Obtained an IPaddress.
Upgrading Firmware Two short flashes
and one long flash
every second
Updating the firmware.
Connection Status LED Indicator 11

Resetting to Factory Default Settings
If the device no longer functions as expected, you can choose to reset the device to its factory default settings.
Use the firmware revert button to reset the device. The firmware revert button is shown in the following diagram:
For models that feature an SDcard slot, resetting the camera will not affect video that has been recorded to the SD
card.
Figure 2: The firmware revert button on the rear of the camera
1. Ensure the device is powered on.
2. Using a straightened paperclip or similar tool, gently press and hold the firmware revert button.
3. Release the button after three seconds.
CAUTION — Do not apply excessive force. Inserting the tool too far may damage the camera.
Resetting to Factory Default Settings 12

Setting the IP Address Using the ARP/Ping Method
Complete the following steps to configure the camera to use a specific IP address:
Note: The ARP/Ping Method will not work if the Disable setting static IP address through ARP/Ping method
checkbox is selected in the camera's web browser interface. For more information, see the IndigoVision
Camera Web Interface User Guide.
1. Locate and make note of the MAC Address (MAC) listed on the Serial Number Tag for reference.
2. Open a Command Prompt window and enter the following commands:
a. arp -s <New Camera IP Address> <Camera MAC Address>
For example: arp -s 192.168.1.10 00-18-85-12-45-78
b. ping -l 123 -t <New Camera IP Address>
For example: ping -l 123 -t 192.168.1.10
3. Reboot the camera.
4. Close the Command Prompt window when you see the following message:
Reply from <New Camera IP Address>: ...
Setting the IP Address Using the ARP/Ping Method 13