Motorola 3.5 User manual

APX TWO-WAY RADIOS
APX 8000H
Model 3.5
USER GUIDE
*MN004478A01*
MN004478A01-AA
JULY 2018
© 2018 Motorola Solutions, Inc. All rights reserved

Contents
Declaration of Conformity.............................................12
Important Safety Information........................................ 14
Notice to Users (FCC and Industry Canada)................15
Software Version.......................................................... 16
Computer Software Copyrights.................................... 17
Documentation Copyrights........................................... 18
Disclaimer.....................................................................19
Getting Started............................................................. 20
Notations Used in This Manual..........................20
Radio Care........................................................ 20
Cleaning Your Radio...............................22
Radio Service and Repair.......................23
Additional Performance Enhancement.............. 23
ASTRO 25 Enhanced Data.....................23
Dynamic System Resilience (DSR)........ 24
CrossTalk Prevention............................. 24
Encrypted Integrated Data (EID)............ 24
SecureNet...............................................24
P25 Digital Vehicular Repeater System
(DVRS)................................................... 24
Conventional Talkgroup and Radio
Scan Enhancements...............................24
What Your Dealer/System Administrator Can
Tell You............................................................. 25
Preparing Your Radio for Use...................................... 26
Charging the Battery..........................................26
Attaching the Battery ........................................ 26
Attaching the Antenna....................................... 28
Removing and Attaching the Accessory
Connector Cover............................................... 29
Using the Carry Holder...................................... 30
Turning On the Radio ....................................... 31
Adjusting the Volume.........................................33
Identifying Radio Controls............................................ 34
Radio Parts and Controls.................................. 34
Programmable Features....................................35
Assignable Radio Functions................... 36
Assignable Settings or Utility Functions..39
Accessing the Preprogrammed Functions.........39
Menu Select Buttons...............................40
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Home Button...........................................40
4-Way Navigation Button........................ 40
Data Feature Button............................... 41
Keypad.............................................................. 41
Keypad Characters – Uppercase Mode..41
Keypad Characters – Lowercase Mode..42
Keypad Characters – Numeric Mode......44
Keypad Characters – Hexadecimal
Mode.......................................................45
Push-To-Talk (PTT) Button............................... 47
Identifying Status Indicators......................................... 48
Status Icons.......................................................48
Text Messaging Service (TMS) Indicators.........53
TMS Status Icons................................... 53
TMS Menu Options.................................54
Call Type Icons..................................................55
LED Indicator.....................................................55
Intelligent Lighting Indicators............................. 56
Alert Tones ....................................................... 58
Phone Call Displays and Alerts......................... 62
Display Color Change On Channel................... 63
HAZLOC Battery Type Detection...................... 64
Chapter 1: General Radio Operation............................65
Selecting a Zone................................................65
Selecting a Radio Channel................................ 66
Selecting a Channel by using Channel Search
Button................................................................ 67
Mode Select Feature......................................... 67
Saving a Zone and a Channel to a
Softkey....................................................68
Saving a Zone and a Channel to a
Button..................................................... 68
Receiving and Responding to a Radio Call....... 69
Receiving and Responding to a
Talkgroup Call.........................................69
Receiving and Responding to a Private
Call (Trunking Only)................................69
Receiving and Responding to a
Telephone Call (Trunking Only)..............70
Methods to Make a Radio Call.......................... 71
Making a Talkgroup Call ........................ 71
Making a Private Call (Trunking Only).... 72
Making an Enhanced Private Call
(Trunking Only)....................................... 73
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Making a Telephone Call (Trunking
Only)....................................................... 74
Switching Between Repeater or Direct
Operation Button............................................... 74
Monitor Feature................................................. 75
Monitoring a Channel..............................75
Monitoring Conventional Mode............... 76
Chapter 2: Advanced Features.................................... 77
Advanced Call Features.................................... 77
Selective Call (ASTRO Conventional
Only)....................................................... 77
Receiving a Selective Call........... 77
Making a Selective Call................77
Talkgroup Call Feature (Conventional
Operation Only)...................................... 78
Selecting a Talkgroup.................. 78
Sending a Status Call............................. 79
Responding to the Dynamic
Regrouping Feature (Trunking Only)...... 80
Requesting a Reprogram
(Trunking Only)............................ 80
Classification of Regrouped
Radios..........................................81
Dynamic Zone Programming (DZP)....... 81
Entering the Dynamic Zone to
Select a Dynamic Channel...........82
Saving a Channel in the
Dynamic Zone from List
Selection...................................... 82
Saving a Channel in the
Dynamic Zone from Channel
Name........................................... 83
Deleting a Channel in the
Dynamic Zone..............................84
Zone to Zone Cloning............................. 84
Contacts............................................................ 86
Making a Private Call from Contacts...... 86
Adding a New Contact Entry...................87
Deleting a Contact Entry.........................88
Adding a Contact to a Call List............... 89
Removing a Contact from a Call List...... 89
Methods of Contact Editing in a Call
List.......................................................... 90
Editing an Entry Alias...................90
Editing as Entry ID....................... 90
Editing a Call Type.......................91
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Viewing Details of a Contact...................91
Scan Lists.......................................................... 92
Intelligent Priority Scan........................... 92
Viewing a Scan List................................ 92
Editing the Scan List............................... 93
Changing the Scan List Status............... 94
Viewing and Changing the Priority
Status......................................................94
Scan.................................................................. 95
Turning Scan On or Off...........................95
Making a Dynamic Priority Change
(Conventional Scan Only).......................96
Deleting a Nuisance Channel................. 96
Restoring a Nuisance Channel............... 96
Call Alert Paging................................................97
Receiving a Call Alert Page.................... 97
Sending a Call Alert Page.......................97
Emergency Operation........................................99
Sending an Emergency Alarm.............. 100
Sending an Emergency Call (Trunking
Only)..................................................... 101
Sending An Emergency Call With Hot
Mic (Trunking Only).............................. 101
Sending an Emergency Alarm with
Emergency Call.................................... 102
Sending An Emergency Alarm and Call
with Hot Mic.......................................... 103
Sending a Silent Emergency Alarm...... 104
Change of Channels during
Emergency............................................104
Emergency Keep-Alive Feature............104
Emergency Find Me..............................105
Sending and Receiving
Emergency Find Me Beacon......105
Fireground....................................................... 106
Entering Fireground Zone Channel
(Conventional)...................................... 107
Sending Evacuation Tone.....................108
Responding to Evacuation Indicator..... 108
Tactical Public Safety (TPS) (Conventional
Only)................................................................ 109
Using TPS Normal Transmission..........109
Using TPS Emergency Transmission... 109
Man Down....................................................... 110
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Pre-Alert Timer..................................... 111
Post-Alert Timer....................................111
Radio Alerts When Man Down Feature
is Triggered...........................................112
Triggering Emergency.......................... 112
Radio Alerts When Man Down
Enhanced is Triggered..........................112
Exiting Man Down Feature................... 113
Re-Initiating Man Down........................ 113
Testing the Man Down Feature............ 114
Automatic Registration Service (ARS).............114
Selecting or Changing the ARS Mode.. 114
User Login Feature............................... 115
Logging In as a User..................115
Logging Out............................... 117
Text Messaging Service (TMS)....................... 117
Accessing the Messaging Features......118
Composing and Sending a New Text
Message............................................... 118
Sending a Quick Text Message............120
Priority Status and Request Reply of a
New Text Message............................... 121
Appending a Priority Status to a
Text Message............................ 121
Removing a Priority Status from
a Text Message......................... 122
Appending a Request Reply to a
Text Message............................ 122
Removing a Request Reply from
a Text Message......................... 123
Appending a Priority Status and
a Reply Request to a Text
Message.................................... 123
Removing a Priority Status and
a Reply Request from a Text
Message.................................... 123
Receiving a Text Message.........124
Viewing a Text Message from
the Inbox.................................... 124
Replying to a Received Text
Message.................................... 125
Accessing the Drafts Folder.......126
Sent Text Messages.................. 127
Deleting a Text Message........... 128
Deleting All Text Messages....... 128
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ASTRO 25 Advanced Messaging Solution......129
System Setup for ASTRO Advanced
Messaging Solution.............................. 130
Two-Factor Authentication....................130
Logging in using the Two-Factor
Authentication............................ 130
Logging out of Two-Factor
Authentication............................ 132
Sending a Query...................................133
Receiving a Query................................ 134
Secure Operations...........................................135
Selecting Secure Transmissions.......... 135
Selecting Clear Transmissions ............ 135
Managing Encryption............................ 136
Loading an Encryption Key........ 136
Multikey Feature........................ 136
Selecting an Encryption Key...... 137
Selecting a Keyset..................... 137
Erasing the Selected Encryption
Keys........................................... 138
Requesting an Over-the-Air
Rekey (ASTRO Conventional
Only).......................................... 139
MDC Over-the-Air Rekeying
Page...........................................140
Infinite UKEK Retention............. 140
Hear Clear..................................140
Security............................................................141
Radio Lock............................................141
Unlocking Your Radio................ 141
Changing Your Password.......... 142
Changing Your Tactical Inhibit
Password................................... 142
Enabling or Disabling the Radio
Lock Feature (Secure Radios
Only).......................................... 143
Radio Stun and Kill.......................................... 144
Radio Stun............................................ 144
Using Radio Stun....................... 144
Radio Kill...............................................145
Using Remote Kill to Kill Another
Radio..........................................145
Using Direct Kill to Kill Your
Own Radio................................. 146
Radio Inhibit.....................................................146
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Global Positioning System/Global Navigation
Satellite System...............................................146
GPS Operation..................................... 147
GPS Performance Enhancement......... 147
The Outdoor Location Feature (Using
GPS)..................................................... 148
Military Grid Reference System
(MGRS) Coordinates............................ 149
Accessing the Outdoor Location
Feature................................................. 149
Saving a Waypoint................................150
Viewing a Saved Waypoint................... 151
Editing the Alias of a Waypoint............. 151
Editing the Coordinates of a Waypoint. 152
Deleting a Single Saved Waypoint....... 153
Deleting All Saved Waypoints...............154
Measuring the Distance and Bearing
from a Saved Waypoint........................ 154
Location Feature in Emergency Mode..155
Geofence (ASTRO 25 Trunking System)........ 155
Entering the Geofence Area................. 156
Mission Critical Geofence..................... 157
Entering Mission Critical Geofence.......157
Exiting Mission Critical Geofence......... 158
Trunking System Controls............................... 158
Operating in Failsoft System.................158
Out-of-Range Radio..............................159
Site Trunking Feature........................... 159
Locking and Unlocking a Site............... 159
Site Display and Search Button............ 160
Viewing the Current Site............ 160
Changing the Current Site......... 160
Mission Critical Wireless - Bluetooth® .............160
Turning On Bluetooth ...........................161
Turning Off the Bluetooth......................162
Re-Pair Timer....................................... 162
Bluetooth Drop Timer............................163
Pairing with Low Frequency-Motorola
Proximity Pairing (LF-MPP) Feature.....164
Radio Indications of Lost Bluetooth
Connection............................................165
Standard Pairing Feature......................166
Searching and Pairing the
Bluetooth Device........................166
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Turning On Bluetooth Visibility...167
Receiving Pairing Request from
other Devices............................. 168
Turning Off Bluetooth Visibility...168
PIN Authentication in Pairing................ 169
Pairing the Authentication PIN
when Receiving a Pairing
Request......................................169
Pairing the Authentication PIN
with the Generated Numeric PIN
................................................... 170
Turning On the Bluetooth Audio........... 171
Turning Off the Bluetooth Audio........... 172
Adjusting the Volume of the Radio from
Bluetooth Audio Device........................ 173
Viewing and Clearing the Bluetooth
Device Information................................173
Clearing All Bluetooth Devices
Information............................................174
Editing the Bluetooth Friendly Name.... 175
Pairing with LEX Handheld................... 175
Holster Sensor...................................... 176
Disabling Holster Sensor
Temporarily................................ 177
Disabling Holster Sensor
Permanently...............................177
Over-the-Air Programming (POP 25, ASTRO
25, and ASTRO Conventional and Wi-Fi) .......177
Responding to the Notification of
Upgrade................................................ 178
Voice Announcement ..................................... 179
Site Selectable Alerts (ASTRO 25)..................180
Sending SSA Notification to Single Site
..............................................................180
Sending SSA Notification to Single Site
by Manual Entry....................................181
Sending SSA Notification to All Sites....182
Sending SSA Notification to All
Available Sites...................................... 183
Stopping SSA Notification of a Single
Site........................................................184
Stopping SSA Notification of a Single
Site by Manual Entry.............................184
Stopping SSA Notification of All Sites...185
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Stopping SSA Notification of All
Available Sites...................................... 186
Wi-Fi................................................................ 187
Turning Wi-Fi On or Off........................ 187
Selecting WiFi Network.........................187
Checking the Wi-Fi Configuration and
Status of the Radio............................... 188
Utilities............................................................. 189
Viewing Recent Calls............................189
Using the Flip Display........................... 190
Selecting a Basic Zone Bank................190
Selecting the Power Level.................... 190
Selecting a Radio Profile...................... 191
Selecting an Enhanced Zone
Bank...........................................192
Enabling and Disabling the Radio Alias192
Controlling the Display Backlight.......... 193
Setting Up the Radio Display and
Visual Indicators to Suit Night Vision
Goggles................................................ 193
Locking and Unlocking the Keypad and
Controls................................................ 194
Turning the Controls and Keypad
Buttons Tones On or Off.......................195
Turning Voice Mute On or Off...............195
Using the Time-Out Timer.................... 196
Time and Date Setup............................196
Editing the Time and Date......... 197
Using Conventional Squelch Operation
Features................................................198
Analog Options.......................... 198
Digital Options............................198
Using the PL Defeat Feature................ 198
Digital PTT ID Support..........................199
Smart PTT Feature (Conventional
Only)..................................................... 199
Transmit Inhibit..................................... 200
Enabling Transmit Inhibition.......200
Disabling Transmit Inhibition......201
Instant Recall........................................ 201
Saving and Playback Calls........ 201
IMPRES Battery Annunciator............... 203
Accessing the Battery Info
screen........................................ 204
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General Radio Information....................204
Accessing the Radio Information
................................................... 204
Viewing the IP Information......... 205
Viewing the Control
Assignments.............................. 206
Editing the Soft ID...................... 206
Front Panel Programming.....................207
Entering the Front Panel
Programming Mode................... 207
Editing FPP Mode Parameters.. 208
Chapter 3: Helpful Tips...............................................209
Battery Care.................................................... 209
Battery Charge Status.......................... 209
LED and Sounds........................209
Fuel Gauge Icons.......................209
Battery Recycling and Disposal............ 210
Chapter 4: Accessories.............................................. 211
Chapter 5: Maritime Radio Use in the VHF
Frequency Range.......................................................212
Special Channel Assignments.........................212
Emergency Channel............................. 212
Non-Commercial Call Channel............. 212
Operating Frequency Requirements............... 213
Declaration of Compliance for the Use of
Distress and Safety Frequencies.....................215
Technical Parameters for Interfacing External
Data Sources...................................................215
Chapter 6: Glossary................................................... 216
Chapter 7: Limited Warranty...................................... 223
MOTOROLA SOLUTIONS
COMMUNICATION PRODUCTS.................... 223
I. WHAT THIS WARRANTY COVERS AND
FOR HOW LONG:........................................... 223
II. GENERAL PROVISIONS:........................... 224
III. STATE LAW RIGHTS:................................225
IV. HOW TO GET WARRANTY SERVICE:.....225
V. WHAT THIS WARRANTY DOES NOT
COVER:...........................................................225
VI. PATENT AND SOFTWARE
PROVISIONS:................................................. 226
VII. GOVERNING LAW:.................................. 227
VIII. For Australia Only.................................... 227
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Declaration of Conformity
This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below.
Declaration of Conformity
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party
Name: Motorola Solutions, Inc.
Address: 1303 East Algonquin Road, Schaumburg, IL 60196-1078, U.S.A.
Phone Number: 1-800-927-2744
Hereby declares that the product:
Model Name: APX 8000H
conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.109(a)
Class B Digital Device
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As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. This device complies with
Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
1This device may not cause harmful interference, and
2This device must accept any interference received, including interference that may cause undesired operation.
NOTICE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules and Industry Canada license-exempt RSS standard. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This equipment gen-
erates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
•Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio or TV technician for help.
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Important Safety Information
RF Energy Exposure and Product Safety
Guide for Portable Two-Way Radios
ATTENTION!
This radio is restricted to Occupational use only. Before
using the radio, read the RF Energy Exposure and Product
Safety Guide for Portable Two-Way Radios which contains
important operating instructions for safe usage and RF
energy awareness and control for Compliance with
applicable standards and Regulations.
For a list of Motorola Solutions-approved antennas,
batteries, and other accessories, visit the following website:
http://www.motorolasolutions.com
Under Industry Canada regulations, this radio transmitter
may only operate using an antenna of a type and maximum
(or lesser) gain approved for the transmitter by Industry
Canada. To reduce potential radio interference to other
users, the antenna type and its gain should be so chosen
that the equivalent isotropically radiated power (e.i.r.p.) is
not more than that necessary for successful
communication.
This radio transmitter has been approved by Industry
Canada to operate with Motorola Solutions-approved
antenna with the maximum permissible gain and required
antenna impedance for each antenna type indicated.
Antenna types not included in this list, having a gain
greater than the maximum gain indicated for that type, are
strictly prohibited for use with this device.
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Notice to Users (FCC and
Industry Canada)
This device complies with Part 15 of the FCC rules and
Industry Canada's license-exempt RSS's per the following
conditions:
• This device may not cause harmful interference.
•This device must accept any interference received,
including interference that may cause undesired
operation.
• Changes or modifications made to this device, not
expressly approved by Motorola Solutions, could void
the authority of the user to operate this equipment.
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Software Version
All the features described in the following sections are
supported by the software version R18.00.00 or later.
See Accessing the Radio Information on page 204 to
determine the software version of your radio.
Check with your dealer or system administrator for more
details of all the features supported.
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Computer Software
Copyrights
The Motorola Solutions products described in this manual
may include copyrighted Motorola Solutions computer
programs stored in semiconductor memories or other
media. Laws in the United States and other countries
preserve for Motorola Solutions certain exclusive rights for
copyrighted computer programs including, but not limited
to, the exclusive right to copy or reproduce in any form the
copyrighted computer program. Accordingly, any
copyrighted Motorola Solutions computer programs
contained in the Motorola Solutions products described in
this manual may not be copied, reproduced, modified,
reverse-engineered, or distributed in any manner without
the express written permission of Motorola Solutions.
Furthermore, the purchase of Motorola Solutions products
shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the
copyrights, patents or patent applications of Motorola
Solutions, except for the normal non-exclusive license to
use that arises by operation of law in the sale of a product.
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Documentation Copyrights
No duplication or distribution of this document or any
portion thereof shall take place without the express written
permission of Motorola Solutions. No part of this manual
may be reproduced, distributed, or transmitted in any form
or by any means, electronic or mechanical, for any purpose
without the express written permission of Motorola
Solutions.
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Disclaimer
The information in this document is carefully examined, and
is believed to be entirely reliable. However, no
responsibility is assumed for inaccuracies. Furthermore,
Motorola Solutions reserves the right to make changes to
any products herein to improve readability, function, or
design. Motorola Solutions does not assume any liability
arising out of the applications or use of any product or
circuit described herein; nor does it cover any license under
its patent rights, nor the rights of others.
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Getting Started
How to Use This Guide
This User Guide covers the basic operation of the APX
Portables .
However, your dealer or system administrator may have
customized your radio for your specific needs. Check with
your dealer or system administrator for more information.
Notations Used in This Manual
Throughout the text in this publication, you will notice the
use of Warning, Caution, and Notice. These notations are
used to emphasize that safety hazards exist, and the care
that must be taken or observed.
WARNING:
An operational procedure, practice, or condition and
so on, which may result in injury or death if not
carefully observed.
CAUTION:
An operational procedure, practice, or condition and
so on, which may result in damage to the equipment
if not carefully observed.
NOTICE:
An operational procedure, practice, or condition and
so on, which is essential to emphasize.
The following special notations identify certain items.
Example Description
Home button
or
Buttons and keys are shown in bold
print or as an icon.
Phon Menu entries are shown similar to
the way they appear on the display
of the radio.
This means “Press the right side of
the 4-Way Navigation Button”.
Radio Care
Proper radio usage and care assures efficient operation
and long life for the product.
The following are recommendations and warnings when
using the radio
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