Motorola DLR1020 User manual

DLR1020, DLR1060 models
User Guide
Two-Way Radios

Open Source Software Legal Notices:
This Motorola product contains Open Source Software. For more information
regarding licenses, acknowledgements, required copyright notices and other usage
terms, refer to the documentation for this Motorola product at:
www.motorolasolutions.com/DLR

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CONTENTS
CONTENTS
Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Product Safety . . . . . . . . . . . . . . . . . . . . . . . .3
Acoustic Safety . . . . . . . . . . . . . . . . . . . . . . . .3
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . .4
Package Contents . . . . . . . . . . . . . . . . . . . . . .4
FCC Licensing Information . . . . . . . . . . . . .6
Batteries and Chargers Safety
Information. . . . . . . . . . . . . . . . . . . . . . . . . . .7
Operational Safety Guidelines. . . . . . . . . . . . .8
Radio Overview . . . . . . . . . . . . . . . . . . . . . . .9
Parts Of The Radio . . . . . . . . . . . . . . . . . . . . .9
Power Button . . . . . . . . . . . . . . . . . . . . .10
Top Button . . . . . . . . . . . . . . . . . . . . . . .10
Volume Control (+/-) Button . . . . . . . . . .10
Audio Accessory Connector . . . . . . . . . .10
Microphone . . . . . . . . . . . . . . . . . . . . . . .10
Antenna. . . . . . . . . . . . . . . . . . . . . . . . . .10
Tx/Rx Indicator LED . . . . . . . . . . . . . . . .10
Push-to-Talk (PTT) Button . . . . . . . . . . .10
Channel / Menu Button . . . . . . . . . . . . . .10
The Lithium-Ion (Li-Ion) Battery . . . . . . .11
DLR Series Radio Specifications . . . . . .11
Battery Features. . . . . . . . . . . . . . . . . . . . . . 12
About the Li-Ion Battery . . . . . . . . . . . . . 12
Battery Recycling and Disposal . . . . . . . 13
Installing the Lithium-Ion (Li-Ion)
Battery . . . . . . . . . . . . . . . . . . . . . . . . 14
Removing the Lithium-Ion (Li-Ion)
Battery . . . . . . . . . . . . . . . . . . . . . . . . 15
Holster . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Power Supply, Adaptor and DLR Single
Unit Charger (SUC) Tray . . . . . . . . . . 16
Battery Life Information . . . . . . . . . . . . . 17
Battery Status Information . . . . . . . . . . . 17
Estimated Charging Time . . . . . . . . . . . 19
DLR Series Charger LED Indicators . . . 21
DLR Radios and Charger Compatibility. 23
Getting Started . . . . . . . . . . . . . . . . . . . . . . 25
Turning radio ON/OFF . . . . . . . . . . . . . . . . . 26
Adjusting Volume . . . . . . . . . . . . . . . . . . . . . 26
Checking Battery Status. . . . . . . . . . . . . . . . 27
Transmitting and Receiving . . . . . . . . . . . . . 27
Talk Permit Tone (TPT) . . . . . . . . . . . . . 27
Talking to a Group in a Channel . . . . . . 28
Browsing / Selecting a Channel . . . . . . . . . . 28
Private Reply . . . . . . . . . . . . . . . . . . . . . . . . 28
Top Button Options . . . . . . . . . . . . . . . . . . . 28

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CONTENTS
Talk Range . . . . . . . . . . . . . . . . . . . . . . . . . .29
DLR and DTR Radios Compatibility . . . . . . .29
Radio Status . . . . . . . . . . . . . . . . . . . . . . . . .31
Advanced Configuration Mode . . . . . . . . .33
Entering Advanced Configuration Mode . . . .34
Browsing Advanced Configuration Options. .35
PROFILE ID Number . . . . . . . . . . . . . . .36
Maximum Channels . . . . . . . . . . . . . . . .40
Top Button . . . . . . . . . . . . . . . . . . . . . . .41
MIC Gain. . . . . . . . . . . . . . . . . . . . . . . . .43
Home Channel . . . . . . . . . . . . . . . . . . . .44
Resetting To Factory Defaults. . . . . . . . . . . .45
Radio Factory Default Settings . . . . . . . .46
Special Radio Call Features . . . . . . . . . . . .49
Private Reply . . . . . . . . . . . . . . . . . . . . . . . . .49
How Private Reply Works . . . . . . . . . . . .50
Private Reply Status Indicator. . . . . . . . .55
Direct Call . . . . . . . . . . . . . . . . . . . . . . . . . . .56
How Direct Call Works . . . . . . . . . . . . . .56
Direct Call Status Indicator . . . . . . . . . . .60
Call All Available . . . . . . . . . . . . . . . . . . . . . .64
How Call All Available Works . . . . . . . . .66
Call All Available Status Indicator . . . . . .72
Page All Available . . . . . . . . . . . . . . . . . . . . .73
How Page All Available works . . . . . . . .75
Page All Available Status Indicator . . . . 82
Customer Programming Software
(CPS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
CPS Basic Menu Instructions. . . . . . . . . . . . 84
Cloning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Cloning Radios. . . . . . . . . . . . . . . . . . . . . . . 95
Cloning Mode. . . . . . . . . . . . . . . . . . . . . 96
Cloning with a Multi-Unit Charger
(MUC) (Optional Accessory) . . . . . . . 97
Cloning Radio using the Radio to
Radio (R2R) Cloning Cable
(Optional Accessory) . . . . . . . . . . . . . 98
Wireless PROFILE ID Number
Cloning. . . . . . . . . . . . . . . . . . . . . . . 100
Cloning Mode Status Indicator . . . . . . . . . . 102
Troubleshooting. . . . . . . . . . . . . . . . . . . . 103
Use and Care . . . . . . . . . . . . . . . . . . . . . . 108
Motorola Limited Warranty for
the United States and Canada . . . . . . . . 109
Accessories . . . . . . . . . . . . . . . . . . . . . . . 113
Audio Accessories . . . . . . . . . . . . . . . . . . . 113
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Carry Accessories . . . . . . . . . . . . . . . . . . . 114

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PRODUCT SAFETY
PRODUCT SAFETY
PRODUCT SAFETY AND RF
EXPOSURE COMPLIANCE
ATTENTION!
This radio is restricted to occupational use only to
satisfy FCC RF energy exposure requirements.
For a list of Motorola-approved batteries and other
accessories, visit the following website which lists
approved accessories:
www.motorolasolutions.com/DLR
ACOUSTIC SAFETY
Exposure to loud noises from any source for
extended periods of time may temporarily or
permanently affect your hearing. The louder the
radio’s volume, the less time is required before
your hearing can be affected. Hearing damage
from loud noises is sometimes undetectable at first
and can have a cumulative effect.
To protect your hearing :
• Use the lowest volume neccessary to do your
job.
• Increase the volume only if you are in noisy
surroundings.
• Reduce the volume before connecting
headset or earpiece.
• Limit the amount of time you use headsets or
earpieces at high volume.
• When using the radio without a headset or
earpiece, do not place the radio’s speaker
directly against your ear.
• If you experience hearing discomfort, ringing
in your ears, or speeches that are muffled,
you should stop listening to your radio through
your headset or earpiece, and have your
hearing checked by your doctor.
Before using this product, read
the operating instructions and RF
energy awareness information
contained in the Product Safety
and RF Exposure booklet
enclosed with your radio.
!
C a u t i o n

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INTRODUCTION
INTRODUCTION
Thank you for purchasing the Motorola® DLR
Series Radio. This radio is a product of
Motorola's 80 plus years of experience as a
world leader in the designing and
manufacturing of communications equipment.
The DLR Series radios provide cost-effective
communications for businesses such as retail
stores, restaurants, schools, construction sites,
manufacturing, property and hotel
management and more. Motorola professional
two-way radios are the perfect communications
solution for all of today's fast-paced industries.
Note: Read this user guide carefully to ensure you
know how to properly operate the radio
before use
Business Radios,
Mailstop 1C15, Motorola
8000 West Sunrise Boulevard
Plantation, Florida 33322
PACKAGE CONTENTS
• Radio
• Holster
• Lithium-Ion Battery
• Power Supply
• Quick Reference Guide
• Drop-in Tray Charger with Power Adapter
• Product Safety & RF Exposure Booklet

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INTRODUCTION
For product-related questions, contact:
1-800-448-6686 or visit us at:
www.motorolasolutions.com/DLR

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FCC LICENSING
INFORMATION
FCC LICENSING
INFORMATION
DLR Series business two-way radios operate in
the license-free 900 MHz ISM Band (902 – 928
MHz) and are subject to the Rules and
Regulations of the Federal Communications
Commission (FCC).
This device complies with part 15 of the FCC
Rules and RSS210 of the Industry Canada.
Operation is subject to the following two
conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
Changes or modifications not expressly approved
by Motorola may void the user’s authority granted
by the FCC/IC to operate this radio and should not
be made. To comply with FCC/IC requirements,
transmitter adjustments should be made only by or
under the supervision of a person certified as
technically qualified to perform transmitter
maintenance and repairs. Replacement of any
transmitter component (crystal, semiconductor,
etc.) not authorized by the FCC/IC equipment
authorization for this radio could violate FCC/IC
rules.
Note: Use of this radio outside the country where it
was intended to be distributed is subject to
government regulations and may be
prohibited.

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BATTERIES AND CHARGERS
SAFETY INFORMATION
BATTERIES AND
CHARGERS SAFETY
INFORMATION
This document contains important safety and
operating instructions. Read these instructions
carefully and save them for future reference.
Before using the battery charger, read all the
instructions and cautionary markings on
• the charger,
• the battery, and
• the radio using the battery
1. To reduce risk of injury, charge only the
rechargeable Motorola-authorized batteries.
Other batteries may explode, causing personal
injury and damage.
2. Use of accessories not recommended by
Motorola may result in risk of fire, electric
shock, or injury.
3. To reduce risk of damage to the electric plug
and cord, pull by the plug rather than the cord
when disconnecting the charger.
4. An extension cord should not be used unless
absolutely necessary. Use of an improper
extension cord could result in risk of fire and
electric shock. If an extension cord must be
used, make sure that the cord size is 18AWG
for lengths up to 100 feet (30.48 m), and
16AWG for lengths up to 150 feet (45.72 m).
5. To reduce risk of fire, electric shock, or injury, do
not operate the charger if it has been broken or
damaged in any way. Take it to a qualified
Motorola service representative.
6. Do not disassemble the charger; it is not
repairable and replacement parts are not
available. Disassembly of the charger may
result in risk of electrical shock or fire.
7. To reduce risk of electric shock, unplug the
charger from the AC outlet before attempting
any maintenance or cleaning

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BATTERIES AND CHARGERS
SAFETY INFORMATION
OPERATIONAL SAFETY
GUIDELINES
• Turn the radio OFF when charging battery.
• The charger is not suitable for outdoor use. Use
only in dry locations/conditions.
• Connect charger only to an appropriately fused
and wired supply of the correct voltage (as
specified on the product).
• Disconnect charger from line voltage by removing
main plug.
• The outlet to which this equipment is connected
should be nearby and easily accessible.
• In equipment using fuses, replacements must
comply with the type and rating specified in the
equipment instructions.
• Maximum ambient temperature around the power
supply equipment must not exceed 40°C (104°F).
• Power output from the power supply unit must not
exceed the ratings stated on the product label
located at the bottom of the charger.
• Make sure that the cord is located where it will
not be stepped on, tripped over, or subjected to
water, damage, or stress.

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RADIO OVERVIEW
RADIO OVERVIEW
PARTS OF THE RADIO
Antenna
Volume/Up-Down
Control Buttons
Tx/Rx
Indicator
LED
Battery
PTT (Push-To-
Talk) Button
Power Button
Audio Accessory
Connector
Channel / Menu
Button
Microphone
Top Button
Speaker

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RADIO OVERVIEW
Power Button
Long press to turn the radio ON or OFF. Short
press to check battery status.
Top Button
The radio Top Button comes defaulted to
“Private Reply” feature.
Note: For more information regarding
programming the Top Button to other
features, refer to “Special Radio Call
Features” on page 49.
Volume Control (+/-) Button
Used to increase (+), decrease (-) or mute the
volume.
Audio Accessory Connector
Used to connect compatible audio accessories.
Microphone
Speak clearly into the microphone when
sending a message.
Antenna
For models DLR1020 and DLR1060 the
antennas are non-removable.
Tx/Rx Indicator LED
Used to indicate whether the radio is on
standby, receiving or transmitting.
Push-to-Talk (PTT) Button
To talk, press the PTT (Push to Talk) and WAIT
to hear the Talk Permit Tone (a quick double
beep) BEFORE you start speaking. Hold the
radio vertically 1 to 2 inches (2.5cm to 5cm)
from mouth when talking. Release the PTT to
listen.
Channel / Menu Button
In standard radio operation mode, the Channel/
Menu button comes defaulted to channel
function. To change channel, press the
Channel / Menu button and then Press the (+)
or (-) button to browse channels. Short press
the PTT button to exit.
When in Advanced Configuration Mode,
Channel / Menu button gives access and
allows navigation to set up special features.

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RADIO OVERVIEW
The Lithium-Ion (Li-Ion) Battery
DLR Series comes with a Standard Capacity
Li-Ion battery. Other batteries may be available. For more information, see “Battery Features” on
page 12.
DLR Series Radio Specifications
The radio’s model is shown on the back of the radio and provides the following information:
Table 1: DLR Series Radio Specifications
Model Frequency
Band
Transmit
Power
(Watts)
Number of
Channels Antenna
DLR1020 ISM 900 MHz 1 2 Non-removable
DLR1060 ISM 900 MHz 1 6 Non-removable

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RADIO OVERVIEW
BATTERY FEATURES
DLR Series radios provide standard
Lithium-Ion batteries.
Note: Batteries with different capacities and
operational life may be available in future.
About the Li-Ion Battery
The DLR Series radio comes equipped with a
rechargeable Li-Ion battery. This battery should
be fully charged before initial use to ensure
optimum capacity and performance.
Battery life is determined by several factors.
Among the more critical are the regular
overcharge of batteries and the average depth
of discharge with each cycle. Typically, the
greater the overcharge and the deeper the
average discharge, the fewer cycles a battery
will last. For example, a battery which is
overcharged and discharged 100% several
times a day, lasts fewer cycles than a battery
that receives less of an overcharge and is
discharged to 50% per day. Further, a battery
which receives minimal overcharging and
averages only 25% discharge, lasts even
longer.
Motorola batteries are designed specifically to
be used with a Motorola charger and vice
versa. Charging in non-Motorola equipment
may lead to battery damage and void the
battery warranty. The battery should be at
about 77°F (25°C) (room temperature),
whenever possible. Charging a cold battery
(below 50° F [10°C]) may result in leakage of
electrolyte and ultimately in failure of the
battery. Charging a hot battery (above 95°F
[35°C]) results in reduced discharge capacity,
affecting the performance of the radio.
Motorola rapid-rate battery chargers contain a
temperature-sensing circuit to ensure that
batteries are charged within the temperature
limits stated above.

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RADIO OVERVIEW
Battery Recycling and Disposal
Li-Ion rechargeable batteries can be recycled.
However, recycling facilities may not be
available in all areas. Under various U.S. state
laws and the laws of several other countries,
batteries must be recycled and cannot be
disposed of in landfills or incinerators. Contact
your local waste management agency for
specific requirements and information in your
area. Motorola fully endorses and encourages
the recycling of Li-Ion batteries. In the U.S. and
Canada, Motorola participates in the
nationwide Rechargeable Battery Recycling
Corporation (RBRC) program for Li-Ion battery
collection and recycling.
Many retailers and dealers participate in this
program. For the location of the drop-off facility
closest to you, access RBRC's Internet web
site at:
www.rbrc.com
or call:
1-800-8-BATTERY
This internet site and telephone number also
provides other useful information concerning
recycling options for consumers, businesses
and governmental agencies.

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RADIO OVERVIEW
Installing the Lithium-Ion (Li-Ion) Battery
1. Slide the latch at the top of the battery door to the unlock position and lift up the battery door at the
center recess.
2. Align the battery contacts with the tabs in the battery compartment. Insert the contact side of the battery first,
then press the battery down to secure in place.
3. Put the battery door back on the radio. Slide the latch to the lock position .
1
2

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RADIO OVERVIEW
Removing the Lithium-Ion (Li-Ion) Battery
1. Turn OFF the radio.
2. Slide the latch at the top of battery door to the unlock position and lift up the battery door at the center
recess.
3. Pull on the battery removal tab until battery is disengaged from battery compartment.
4. Pull the battery away from radio.

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RADIO OVERVIEW
Holster
1. Insert the radio into the base of the holster at an
angle. Press the radio against the back of the
holster until the hooks on the holster are
inserted in the top recesses of the battery.
2. To remove, using the top tab on the holster,
detach the hooks of the holster from the top
recesses of the battery. Slide the radio at an
angle and remove from the holster.
Power Supply, Adaptor and DLR Single Unit
Charger (SUC) Tray
The radio is equipped with one DLR Single Unit
Charger (SUC) Tray and one Power Supply
with Adaptor. See “Chargers” on page 113 for
more information.

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RADIO OVERVIEW
Battery Life Information
When the Battery Save feature is set to ON (enabled by default), the battery life lasts longer. The
following table summarizes battery life estimations:
Note: Battery life is estimated based on 5% transmit / 5% receive / 90% standby standard duty cycle.
Battery Status Information
To check battery status, short press the Power button. DLR radio also announces battery level every
time it powers up.
Note: Battery save is ON by default.
Table 2: Li-Ion Battery Life for DLR1020 and DLR1060
Battery Type Battery Save OFF Battery Save ON
Standard 10.0 – 12.0 Hours Up to 14 Hours
Table 3: Battery Status Information
Battery Status Battery Level Voice Prompt or Tone
Battery High 100% – 71% “Battery level high”
Battery Medium 70% – 41% “Battery level medium”
Battery Low 40% – 11% “Battery level low”
Battery Critical 10% – 0% “Battery level critical”
Battery Shutdown 0% Shutdown beeps

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RADIO OVERVIEW
ATTENTION!
Always turn off the radios prior to charging.
Radios charge the best of room temperature.
Charging with the Drop-in Tray
Single Unit Charger (SUC)
The DLR Series radio comes with a Standard
Power Supply and DLR SUC tray.
1. Place the DLR SUC tray on a flat surface.
2. Insert the connector of the power supply into the
port on the side of the DLR SUC tray.
3. Plug the AC adaptor into a power outlet.
4. Turn the radio “OFF”.
5. Insert the radio into the tray with the front of the
radio facing the front of the charger, as shown.
Make sure the radio is securely inserted all the
way into the charger and the RED LED
illuminates to indicate that the battery is
charging. See “DLR Series Charger LED
Indicators” on page 21 for more information.
Note: When charging a battery attached to the
radio, turn the radio OFF to ensure a full
charge. See “Operational Safety Guidelines”
on page 8 for more information.
Charging A Stand-Alone Battery
12