Motorola I560 - SOUTHERNLINC User manual

SouthernLINC Wireless
iDEN Digital Multi-service Data-capable Phone
i560 Phone User’s Guide
NNTN6357B

IMPORTANT NOTICE: PLEASE READ
PRIOR TO USING YOUR PHONE
The SIM card provided in this kit is intended for use with
the phone provided in this package.
Loss of certain features will result when using a SIM
card from one of the following models: i30sx, i35s,
i50sx, i55sr, i58s, i60c, i80s, i85s, i88s, i90c, i95cl
series, and the i2000 series.
For more information on SIM card compatibility, go to
www.motorola.com/iden/support.
Defects or damage to your Motorola phone that result
from the use of non-Motorola branded or certified
Accessories, including but not limited to replacement
housings and or other peripheral accessories, are
excluded from warranty coverage. Please refer to the
text of Motorola's Limited One Year warranty located in
this user’s guide for complete details.

i
Contents
Getting Started........................................... 1
Locating Your SIM Card....................................3
Battery...............................................................3
Activating Service..............................................6
Powering On and Off.........................................6
Enabling Over-the-Air Security..........................7
Finding Your Phone Number and LINC ID........8
Phone Basics ....................................................8
SIM Card Security...........................................12
Antenna...........................................................16
Accessories.....................................................17
For More Information.......................................17
Making Calls............................................. 18
Phone Calls.....................................................18
InstantLINC Mobile to Mobile Calls.................18
Receiving Calls................................................19
Ways to Enter Calls.........................................19
Missed Phone Calls.........................................22
Using Speakerphone.......................................22
Using Mute......................................................22
Making Emergency Phone Calls.....................23
Call Alerts..................................................24
Sending Call Alerts..........................................24
Receiving Call Alerts.......................................24
Using the Call Alert Queue..............................24
LINCaroundSM...........................................26
Channels and Codes.......................................27
Private LINCaround Calls................................29
Emergency Calls while in LINCaround Mode..30
Setup Options .................................................30
Recent Calls..............................................32
Viewing the Recent Calls List..........................32
Storing Recent Calls to Contacts ....................32
Deleting Recent Calls......................................33
Making Calls From the Recent Calls List ........33
Contacts....................................................35
Viewing Contacts ............................................36
Creating Entries ..............................................37
Storing Numbers From the Idle Screen...........38

ii
Editing Entries.................................................38
Deleting Entries...............................................39
Checking Capacity ..........................................39
Creating Pauses and Waits.............................39
International Numbers.....................................40
Accessing Contacts with GSM Phones...........40
Call Forwarding........................................ 41
Forwarding All Calls ........................................41
Turning Off Call Forwarding............................41
Forwarding Missed Calls.................................42
Viewing Call Forwarding Settings....................42
Advanced Calling Features..................... 43
Call Waiting.....................................................43
Switching Between Calls.................................43
Putting a Call on Hold......................................44
Calling 2 People..............................................44
Creating Pauses and Waits While Dialing.......45
Setting One Touch PTT...................................45
Setting Flip Actions..........................................46
Call Timers......................................................46
Using Your Phone as a Modem ......................47
Features for the Hearing Impaired ..................48
Group Calls...............................................52
Group Calls .....................................................52
Memo.........................................................54
Ring Tones................................................55
Setting Your Phone to Vibrate.........................55
Ring and Vibrate .............................................56
Assigning Ring Tones to Contacts..................56
Viewing Ring Tone Assignments ....................56
Downloading More Ring Tones.......................57
Managing Memory ..........................................57
Deleting Custom Ring Tones ..........................57
Entering Text ............................................58
Using Alpha Mode...........................................58
Using Word Mode ...........................................58
Special Function Keys.....................................59
Using Numeric Mode.......................................60
Using Symbols Mode ......................................60

iii
Messages ................................................. 61
Message Notifications.....................................61
Message Center..............................................62
Voice Mail Messages............................... 63
Receiving a Message......................................63
Accessing Voice Mail from
the Message Center ...................................63
Sending Unanswered Calls to Voice Mail .......63
Text Messages......................................... 64
Setting Up........................................................64
Receiving a Message......................................64
Reading from the Message Center .................65
Creating and Sending Messages....................65
Sorting Messages............................................68
Managing Memory...........................................68
My Info...................................................... 69
Viewing My Info...............................................69
Editing My Info.................................................69
Setting Sending Options..................................70
Datebook...................................................71
Viewing Datebook ...........................................71
Creating Events...............................................72
Editing Events .................................................74
Deleting Events...............................................74
Receiving Reminders......................................75
Making Calls From Datebook..........................76
Customizing Datebook Setup..........................76
Digital Rights Management (DRM)..........78
Managing Items...............................................78
Java Applications.....................................80
Installing Applications......................................80
Running Applications ......................................80
Suspending Applications.................................80
Resuming Applications....................................81
Ending Applications.........................................81
Downloading Applications...............................81
About DRM Java Applications.........................81
Deleting Applications.......................................81
Managing Memory ..........................................82
Shortcuts on the Main Menu ...........................82

iv
Java Applications and GPS Enabled...............83
GPS Enabled............................................ 86
IMPORTANT: Things to Keep in Mind ............86
Making an Emergency Call .............................87
Viewing Your Approximate Location ...............88
Enhancing GPS Performance.........................89
Setting Privacy Options...................................91
Using GPS with Map Software........................92
Voice Records.......................................... 95
Viewing Voice Records ...................................95
Creating Voice Records ..................................95
Playing Voice Records....................................96
Labeling Voice Records ..................................96
Locking Voice Records....................................96
Deleting Voice Records...................................97
Managing Memory...........................................97
Customizing Your Phone........................ 98
Setting the Volume..........................................98
Setting Your Phone to Vibrate.........................98
Changing the Look of Your Phone..................98
Airplane Mode—Temporarily
Turning Off Calls.......................................100
Using Settings...............................................100
Profiles ....................................................105
Viewing Profiles.............................................105
Switching Profiles..........................................105
How Changing Settings Affects Profiles........105
Temporary Profiles........................................106
Creating Profiles............................................107
Editing Profiles ..............................................107
Deleting Profiles............................................107
Setting Call Filtering......................................108
Shortcuts.................................................109
Creating a Shortcut.......................................109
Using a Shortcut............................................109
Editing a Shortcut..........................................110
Deleting Shortcuts.........................................110
Understanding Status Messages..........111
Using a Headset .....................................114
Attaching a Headset......................................114

v
Using a Remote PTT Button .........................114
Safety and General Information ........... 115
RF Operational Characteristics.....................115
Portable Radio Product Operation and EME
Exposure...................................................115
Electromagnetic Interference/Compatibility...118
Implantable Medical Devices.........................118
Operational Warnings....................................119
Operational Cautions.....................................120
Accessory Safety Information........................121
California Perchlorate Label................. 123
Hearing Aid Compatibility..................... 124
MOTOROLA LIMITED WARRANTY ...... 126
Patent and Trademark Information...... 130
Index ....................................................... 131

vi
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 [phone]
Hereby declares that the product:
Product Name: i560
Model Number: H65XAN6RR4BN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.

vii
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD US for hearing
impaired)
1-800-461-4575 (Canada)
Certain mobile phone features are dependent on
the capabilities and settings of your service
provider’s network. Additionally, certain features
may not be activated by your service provider,
and/or the provider's network settings may limit
the feature’s functionality. Always contact your
service provider about feature availability and
functionality. All features, functionality, and other
product specifications, as well as the information
contained in this user's guide are based upon
the latest available information and are believed
to be accurate at the time of printing. Motorola
reserves the right to change or modify any
information or specifications without notice or
obligation.
© Motorola, Inc., 2007. MOTOROLA and the
Stylized M Logo are registered in the US Patent
& Trademark Office. All other product or service
names are the property of their respective
owners.
Software Copyright Notice
The Motorola products described in this manual
may include copyrighted Motorola and
third-party software stored in semiconductor
memories or other media. Laws in the United
States and other countries preserve for Motorola
and third-party software providers certain
exclusive rights for copyrighted software, such
as the exclusive rights to distribute or reproduce
the copyrighted software. Accordingly, any
copyrighted software contained in the Motorola
products may not be modified,
reverse-engineered, distributed, or reproduced
in any manner to the extent allowed by law.
Furthermore, the purchase of the Motorola
products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise,
any license under the copyrights, patents, or
patent applications of Motorola or any third-party
software provider, except for the normal,
non-exclusive, royalty-free license to use that
arises by operation of law in the sale of a
product.

1
Getting Started
volume
controls
Push-To-Talk
(PTT) button
audio jack
speaker
(in back)
retractable
antenna
microphone
option keys
earpiece internal
display
power
button
back key space key
light sensor
accessory
connector

2
Getting Started
To start using your i560 phone:
•Make sure your SIM card is in place.
•Charge the battery.
•Activate your service.
•Enable over-the-air security if you are prompted
to.
pPower button.
Navigation key — press the arrows to
scroll through menus and lists.
OOK key — selects highlighted item;
answers calls.
mMenu key — accesses context-sensitive
menus.
AOption key — selects the option
appearing above it on the display.
sSend key — places phone calls.
eEnd key — ends phone calls; returns to
idle screen.
t Acts like swhen the flip is closed; turns
speaker on; used with voice names and
voice records.
. Acts like ewhen the flip is closed;
accesses recent calls; sends incoming
calls to voice mail.

3
Locating Your SIM Card
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.
If your SIM card is not in the SIM card holder, it
may be in the box your phone came in, attached to
a piece of plastic about the size of a credit card. If
this is the case, carefully detach your SIM card
from the surrounding plastic and insert it as
described in “Inserting Your SIM Card” on page 14.
If there is no SIM card in your phone or the box,
contact SouthernLINC Wireless at
1-800-406-0151.
Battery
Removing the Battery Door
1Make sure the phone is powered off.
2Slide the release button back until it releases the
battery door.
SIM card
release
button

4
Getting Started
3Allow the battery door to pop up, slide it forward,
and remove it from the back of your phone.
Inserting the Battery
1Remove the battery door.
2Insert the top of the battery into the battery area.
Press the bottom of the battery to secure it.
3Replace the battery door and press it gently until
you hear a click.

5
Battery
Charging the Battery
Your phone comes with a battery charger.
1Plug the charger into an electrical outlet.
2Open the connector cover.
3Plug the other end of the charger into the
accessory connector.
4 Charger Attached or Device Attached appears
on the internal display.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
5When charging the battery for the first time,
charge for 30 minutes longer than the time
shown in “Charging Times”.
Charging Times
See your battery and charger to determine the
appropriate charging time.
For best results, charge the batteries within the
temperature range of 50°F to 104°F (10°C to
40°C).
Prolonged charging is not recommended.
connector
cover Battery Charger
Rapid Standard
High
Performance 3.5 hours 7 hours

6
Getting Started
Removing the Battery
1With the phone powered off, remove the battery
door.
2Remove the battery by lifting it out from the side.
Battery Use and Maintenance
•The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
•Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
-4°F (-20°C).
•Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
•The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Activating Service
The first time you power on your phone, you must
be in your local calling area. This activates your
service.
Powering On and Off
The first time you power your phone on, a screen
may appear asking you to update your browser
information. This means you must enable security.
To power your phone on:
1Open the flip.
2Press p.
Note: Pressing pfor more than 5 seconds turns
on Airplane mode. See “Airplane Mode—
Temporarily Turning Off Calls” on page
100.
To power your phone off:
1Open the flip.
2Press and hold p.

7
Enabling Over-the-Air Security
When You Power On For the First
Time
If the Enter SIM PIN Code screen appears, enter
your SIM PIN. See “Entering the PIN” on page 12.
Press Aunder Ok.
When you receive your phone, the SIM PIN is
0000. Change your PIN to prevent fraudulent use
of the SIM card (see “Changing the PIN” on page
12).
As your phone connects to the network, you will
see a welcome message and a connecting
message. When the idle screen appears, the
phone is ready to use.
Enabling Over-the-Air
Security
If you are set up to receive over-the-air
programming from SouthernLINC Wireless, you
must enable security the first time you power on
your phone or within 10 days of first activation of
your phone:
1When you power on your phone for the first time,
after the idle screen appears, you will be
prompted to select Ok to update your browser
information.
Note: If you press Aunder Later, you will be
prompted to enable security each time
you power on your phone until you press
Aunder Ok.
2Press Aunder Ok.
3You are prompted to enable security. Press A
under Yes. A series of screens appears. If you
subscribe to a SouthernLINC Wireless plan,
your home page appears.
4Press eto return to the idle screen.

8
Getting Started
Finding Your Phone Number
and LINC ID
My Info lets you view your phone number, LINC ID,
and other phone information:
1Press mto access the main menu.
2Scroll to My Info.
3Press O.
4Scroll to see your information.
•Line1and Line 2 are your phone numbers.
•Your LINC ID is the number that others use to
contact you using InstantLINC Mobile to
Mobile calls. It is filled in when you receive
your first InstantLINC Mobile to Mobile call.
See “My Info” on page 69 for more information
about this feature.
Phone Basics
Any time your phone is powered on, the display
provides you with information and options.
The external display shows a shortened version of
the internal display. To see more information, open
the flip.
The screen shown is the idle screen. The text that
appears on your idle screen depends on
SouthernLINC Wireless. The idle screen appears
when your phone is on, but not engaged in any
activity.
Text Area
This area displays menus, messages, names,
phone numbers, and other information.
status icons
text area
menu icon
display options

9
Phone Basics
Display Options
Two display options appear at the bottom of most
screens. You select a display option by pressing
the option key below it.
Menus and Lists
Your phone’s features are arranged in menus,
submenus, and lists.
To access the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guide, this symbol >tells you to select a
menu or list item. For example, Settings >
Security means:
1Scroll to Settings on the main menu.
2Press Oto see the Settings screen.
3Scroll to Security.
4Press Oto see the Security screen.
Quick Access to Main Menu Items
Each arrow in the navigation key and Ocan be
used to access a main menu item from the idle
screen. Each of these keys is assigned to a main
menu item when you receive your phone. To
assign different main menu items, see “Personalize
Features” on page 102.
OK Key
Pressing O:
•Selects the highlighted menu item or list item
•Sets options
•Confirms actions
•Places and answer calls
Menu Key
Many features provide context-sensitive menus
that let you access related features and actions.
This icon Sappears any time a context-sensitive
menu is available. Press mto access the menu.

10
Getting Started
Main Menu
All your phone’s features can be accessed through
the main menu. You can set the main menu to
appear as a list or as large icons.
aBrowser Browse the Web.
qJava Apps Java applications on your
phone. See page 80.
bSettings Customize your phone.
See page 98.
mRing Tones Assign ring tones and turn
ringer off. See page 55.
cVoiceRecord Record and play audio
messages. See page 95.
jMy Info View personal phone
information, including
phone number and LINC
ID. See page 8.
lGPS Find your approximate
geographical location. See
page 86.
dContacts View, store, edit Contacts.
See page 35.
eMessages Access messages. See
page 61.
fCall Forward Set call forwarding
options. See page 41.
oDatebook Schedule appointments.
See page 71.
gMemo Store a number to access
later. See page 54.
hCall Timers Phone usage information.
See page 46.
iRecent Calls Lists recent calls. See
page 32.
sShortcuts Create shortcuts to
screens. See page 109.
pProfiles Groups of settings you
apply together. See
page 105.
kCall Alert Lists call alerts. See
page 24.
mLINCaround/LA
Options Launch/Exit LINCaround Access LINCaround Setup
and Help. See page 26.

11
Phone Basics
Status Icons
Status icons appear at the top of the display. Some
appear at all times. Others appear only when your
phone is engaged in certain activities or when you
have activated certain features.
abcd
efgd
Battery Strength — A fuller battery
indicates a greater charge.
opqr
s
Signal Strength — More bars next
to the antenna indicate a stronger
signal.
APhone In Use — Your phone is
active on a phone call.
BInstantLINC Mobile to Mobile In
Use — Your phone is active on an
InstantLINC Mobile to Mobile call.
CTalkgroup In Use — Your phone is
active on a group call.
12Active Phone Line — 1 indicates
phone line 1 is ready to make calls;
2 indicates phone line 2 is ready to
make calls.
mLINCaround — Your phone is set
to LINCaround mode.
GJ
H
K
IL
Call Forward — Your phone is set
to forward calls. See page 41.
uMQ
Ringer Off — Your phone is set not
to ring. See page 55.
wxT
yz
Messages — You have one or
more messages. See page 61.
DE Internet — You are ready to
browse the internet.
UAirplane Mode — Your phone is
set to airplane mode. See
page 100.
YZPacket Data — You are ready to
transfer packet data or are
transferring packet data. See
page 47.
7Hearing Aid — Your phone is set
for use with a hearing aid and is
active on a phone call. See “Using
Your Phone With a Hearing Aid” on
page 48