Motorola MG8702 User manual

DOCSIS 3.1
MODEM +
AC3200
WIFI
ROUTER
quick start guide
MG8702

2
PACKAGED WITH YOUR MG8702 DEVICE
Para una Guía de Inicio Rápido en español, por favor vaya a
www.motorolanetwork.com/MG8702ir
Power adapter
Ethernet cable
Coax wrench
Velcro®cable organizer

33
LET’S GET STARTED
1. If you don’t have cable Internet service, please call your cable
service provider to sign up. Mention that your MG8702 device
supports DOCSIS 3.1, the fastest cable modem service standard
available, as well as the top speeds of any DOCSIS 3.0 service.
2. Disconnect any existing modems and routers on your network.
CONNECTING TO A COAX CABLE
Connect your MG8702 device to a “live” coax cable (see image on next
page). A cable may already be available to you, or a coax wall jack may
be nearby to connect one to. Your MG8702 device can also share a coax
cable attached to a TV by using a coax splitter.
Note: A badly-chosen splitter may reduce a cable modem’s speed or
prevent connection to the network. If you need to use a splitter, use a two-
way splitter with a top frequency of 1,000 MHz or higher.

44
USB 3.0 port
WPS button
WLAN button (WiFi on/o)
RESET button
ETHERNET ports (1-4)
You can connect a computer, smart TV, game console,
or other Ethernet-capable device to any of these 4
LAN ports.
COAX
Connect a “live” coax cable (not included) to the
modem’s COAX connector as discussed above. Use
the wrench to tighten the nut finger-tight: Do not
overtighten.
ON/OFF button
POWER
Connect the supplied power adapter between the
power jack and an electrical outlet.
MG8702 BUTTONS
AND PORTS

5
PREPARE TO ACTIVATE
1. Power up your connected cable modem/router by pushing the On/
O button in until it clicks. Wait for the online connection light
( for 3.0, or for 3.1) to stop flashing and remain lit. This may
take up to 15 minutes.
2. Keep your cable Internet service account number handy during the
activation process. This number can be found by logging into your
online cable service account, or by looking at a recent cable bill.
3. Take a picture of the label on the bottom of your cable modem,
or be sure that it remains easily accessable for your reference. The
sections highlighted in yellow (as seen below) will be unique to your
product’s label, including the QR code (on the right) that you’ll be
using for activation via the Minim app.
Example, do not use

6
ACTIVATE WITH YOUR SERVICE
PROVIDER
Some providers will allow you to activate your device by calling them,
but most others — like Cox — prefer that you activate online. In this
case, open up a Web browser on a computer that’s plugged into one
of the MG8702 device’s Ethernet ports. Once connected, find your
provider’s website, go to their activation page, and follow the onscreen
instructions.
For Comcast XFINITY Users Only:
• Download the Xfinity app on the App store or on Google Play™. If you
already have the Xfinity app, make sure you have updated to the latest
version.
• Open the app and sign in with your Xfinity ID.
• Follow the steps to get online.
NOTE: If you don’t have a computer, you can also use the Web browser of
a smartphone, tablet, or other WiFi device for activation. Use the unique
WiFi Network Name (SSID) and WiFi Password printed on the bottom of
your modem/router to connect wirelessly to a device. (You don’t need an
Internet connection to do this.)

7
SERVICE PROVIDERS
Here is a list of phone numbers for some major cable service providers:
(Note that this list is subject to change.)
Once you have activated your modem/router, try to browse the Web
using a device connected via Ethernet or WiFi to the MG8702 device.
If browsing works, Congratulations! Your MG8702 device is working. If
your MG8702 device is NOT working, see Troubleshooting Tips on page
15.
Comcast Xfinity
Cox
Bright House (Spectrum)
Sparklight (Cable One)
Charter Spectrum
MediaCom
RCN
Altice Suddenlink
Time Warner (Spectrum)
WOW!
1 [phone]
1 [phone]
1 [phone]
1 [phone]
1 [phone]
1 [phone]
1 [phone]
1 [phone]
1 [phone]
1 [phone]

8
SMART WIFI,
HAPPIER HOME
Your device is powered by the Minim
App, which enables you to:
• Personalize your system settings
• Test your device speeds and signal
• Secure your privacy and data
• Assign devices to family profiles
• Set schedules, content filters, safe
search
To get started, download the Minim
app at my.minim.com/start

9
CONFIGURATION MANAGER
The Configuration Manager is an alternative method of adjusting your
WiFi and device settings. We strongly suggest that you do this by
using the Minim App. However, you may need to use the Configuration
Manager if:
• You want to change the wireless network name and password
without using the App. For instance, maybe you want a password
that’s easier to remember, or you want to use your existing WiFi
Network Name (SSID) and/or WiFi Password/Key instead of the
unique ones that come with the MG8702 device. (See WiFi setup
page).
• You want to set up special Internet gaming settings.
• You want to get performance information about the MG8702 device
modem and/or built-in router. This can be helpful in diagnosing
DOCSIS performance issues and optimizing wireless performance.

10
To access the MG8702 Configuration Manager:
1. Open your Web browser, type 192.168.0.1 into the address bar, and
press the Enter key.
2. In the login dialog box, type the following User Name and Password
in lower case, then click OK.
User Name: admin
Password: motorola
You will be given the option to change the password and username.
If you choose to do so, record your new credentials here and on a
label taped to your MG8702 device so you don’t forget them.
New Username:
New Password:
3. Once you have saved your new password, the Wireless Initial Setup
page should appear. If this screen doesn’t appear, please see the
Troubleshooting Tips on page 15.
Note: You may see security warnings pop up when you press Enter. To
reduce the risk of unauthorized access, your MG8702 device was equipped
with a self-signed certificate and designed to accept access via secure http
(https) only. Unfortunately, web browsers flag self-signed certificates as
insecure automatically, meaning that your browser will display warnings
about the MG8702 device Configuration Manager. You can safely ignore
those warnings and click through to access the Configuration Manager.