MrCool A-36-HP-230B User manual

The Advantage Series is NOT designed for amateur installation. Installation SHOULD be performed by an authorized technician.
Please read this manual carefully before installation and keep it for future reference.
The Advantage Series is NOT designed for amateur installation. Installation SHOULD be performed by an authorized technician.
Please read this manual carefully before installation and keep it for future reference.
User Manual
Advantage Series
V071420

Page 1 mrcool.com
Read Before Operation
Special notice
Disposing of this appliance in the forest or other natural surroundings endangers your health and is
bad for the environment. Hazardous substances may leak into the ground water and enter the food
chain.
This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory
or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards involved. Children should not play
with the appliance. Cleaning and user maintenance should not be made by children without supervision.
This appliance contains refrigerant and other potentially hazardous materials. When disposing of this appli-
ance, the law requires special collection and treatment. DO NOT dispose of this product as household waste
or unsorted municipal waste.
When disposing of this appliance, you have the following options:
• Dispose of the appliance at a designated municipal electronic waste collection facility.
• When buying a new appliance, the retailer will receive the old appliance free of charge.
• The manufacturer will receive the old appliance free of charge.
• Sell the appliance to certified scrap metal dealers.

Contents
Page 2mrcool.com
Safety Precautions
Warnings ................................................................................................................................. 3
Cautions .................................................................................................................................. 4
Overview
Parts Diagram ........................................................................................................................ 5
Display Window ..................................................................................................................... 6
Operating Instructions
Operating Temperature ......................................................................................................... 6
Manual Operation .................................................................................................................. 6
Airow Directional Control .................................................................................................... 7
How the A/C & Heat Pump Work .......................................................................................... 8
Special Functions .................................................................................................................... 9
Care and Maintenance
Before Maintenance .............................................................................................................. 11
Cleaning the Unit ................................................................................................................... 11
Cleaning the Air Filter(s) ........................................................................................................ 11
Preparation for Extended Non-Operation .......................................................................... 12
Pre-Season inspection ........................................................................................................... 12
Troubleshooting Tips
Troubleshooting Tips ............................................................................................................ 13
Troubleshooting Guide ......................................................................................................... 14
!
1
2
3
4

Page 3
Safety Precautions
mrcool.com
Read Before Using
Incorrect usage may cause serious damage or injury.
The seriousness of potential damage or injuries is classified as either a WARNING or CAUTION.
WARNING
CAUTION
This symbol indicates ignoring instructions may cause death or serious injury.
This symbol indicates that ignoring instructions may cause moderate injury
to your person, damage to your unit, or other property.
This symbol indicates that you should NEVER perform the indicated action.
WARNING
1.
2.
3.
4.
DO NOT modify the length of the power supply cord or use an extension cord to power the unit.
DO NOT share the electrical circuit with other appliances. Improper or insufficient power supply can
cause fire or electrical shock.
DO NOT expose your body directly to the cool air for prolonged periods of time.
DO NOT insert fingers or foreign objects into air inlet / outlet vents.
DO NOT attempt to repair, relocate, or modify the unit yourself. Always contact your qualified service
professional if any of this is required.
DO NOT allow combustible materials within 3 feet (1 meter ) of unit; or store combustible gas / vapor
emitting materials (e.g. gas cans, rags used with solvents) within the same enclosed area as operating
unit.
DO NOT allow children to play with the air conditioner. Children should be supervised around the unit at
all times.
Installation must be performed by an authorized technician according to installation instructions.
Improper installation may cause water leakage, electrical shock, or fire.
In North America, installation must be performed in accordance with the requirement of NEC and CEC
(by authorized personnel only.) Contact an authorized service technician for repair or maintenance of the
unit.
This appliance is not intended for use by children under the age of 8, or persons with reduced physical,
sensory or mental capabilities, unless they are supervised or have been given instruction concerning safe
usage and understand the hazards involved by a person responsible for their safety.
In the event of any abnormalities, such as the smell of burning, immediate turn off power to the unit and
contact an authorized service technician.
!
Safety Precautions

Page 4
Safety Precautions
mrcool.com
Note about Flourinated Gasses:
1.
2.
3.
4.
5.
6.
This air-conditioning unit contains flourinated gases.
For specific information on the type of gas and the amount, please refer to the relevant label on the
unit itself.
Installation, service, maintenance and repair of this unit must be performed by a certified technician.
Product uninstallation and recycling must be performed by a certified technician.
If the system has a leak-detection system installed, it should be checked for leaks at least every 12
months.
Keep a record of all leak checks for the lifetime of the unit.
CAUTION
DO NOT touch switches with a wet hand. It may cause electric shock.
DO NOT use the device for any other purpose than intended use.
DO NOT expose plants or animals directly to the airflow.
DO NOT place food, precision instruments, plants, animals, paint, etc. on the unit.
DO NOT clean the interior unit with water.
DO NOT use combustible cleaning agents as this could cause fire or deformation.
DO NOT place burning objects near the unit or indirectly in the path of its airflow.
DO NOT step on or place objects on exterior unit.
DO NOT allow unit to run for extended periods with doors and/or windows open or in extreme
humidity.
If the unit is to be used in conjunction with other heaters, the air should be refreshed periodically,
otherwise there is a risk of reduced oxygen.
Switch unit off during storms to avoid electrical damage.
On the interior unit, check that the drainage line is correctly connected to avoid leakage.
On the exterior unit, check that condensation water can run off unhindered to avoid damage.
The unit must be earthed (grounded) in accordance with local codes.
For electrical safety, we recommend that you install an earth leakage circuit-breaker.
If the power cable is damaged, it must be replaced by the manufacturer, its service agent or
similarly qualified persons in order to avoid a hazard.
1.
2.
3.
4.
5.
6.
7.

Page 5
Safety Precautions
mrcool.com
fig. 1.1
Air inlet (rear)
Air inlet (side)
Air outlet
Remote Control
Remote Holder
Refrigerant Piping
Drainage Pipe
Front Panel
(with display)
Wall Mounting Plate
Fresh Air Filter
Air outlet (bottom)
(Interior / Air Handler)
(Exterior / Condenser)
Air inlet (rear)
Power Cable
1
Overview
NOTE ON ILLUSTRATIONS
Illustrations in this manual are for explanatory purposes. The actual shape of your unit may vary.

Page 6
Overview - Display
mrcool.com
1. Digital Display
Displays the Temperature Setting when the air conditioner is operational.
Displays the Room Temperature when in FAN mode.
Displays the self-diagnostic codes.
Displays “ON” for three seconds when the Timer is ON and/or Fresh, Swing, Turbo or Silence feature is
activated.
Displays “OF” for three seconds when the Timer is switched OFF.
Displays “OF” for three seconds when the Fresh, Swing, Turbo or Silence feature is cancelled.
Displays “dF” when Defrosting operation is active.
Displays “cF” when Anti-Cold Air feature is active in HEAT mode (when air temp is low).
Displays “SC” during Self Clean operation (if feature is available).
Displays “FP” when Freeze Protection is active, operating under 46.4 °F (8 °C) (if feature is available).
2. Units of Measurement:
Displays “°C” for Celsius or “°F” for Fahrenheit. Default units are “°F” (Fahrenheit) and can be switched
by simultaneously press and hold both the up and down buttons on the remote control.
According to the operation mode (heat / cool, etc.), the Units of Measurement will display in different
colors;
·Under Cool or Dry mode, it always displays as cool colors.
·Under Heat mode, it always displays as a warm color.
3. Wireless Mode:
Displays when the wireless control feature is activated.
NOTE: A guide for using the infrared remote - “Remote Manual” - is included in this literature package.
4. Energy Saving Mode (optional):
Displays when Energy Saving Feature is active. Not available when the unit does not have Energy
Saving Mode
°
ECO
1
3
4
2
fig. 1.2
Display (on front panel of indoor unit) see g. 1.2

Page 7
Safety Precautions
mrcool.com
CAUTION
Manual Operation
Units are equipment with a switch to run emergency operation mode. It can be accessed by opening the
front panel. This switch is used for manual operation in case the remote fails to work or maintenance
is necessary.
Manual
Control
Button
NOTE: The unit must be turned off before operating the manual
control button. If the unit is operational, continue pressing the
manual control button until the unit is off.
1. Open and lift the front panel up to an angle until it remains
fixed with a clicking sound.
2. One press of the manual control switch will lead to the forced
AUTO operation. If the switch is pressed
twice within five seconds, the unit will operate under forced COOL
operation.
3. Close the panel firmly to its original position.
·This switch is used for testing purposes only.
Please do not use it unless necessary.
· To restore the remote control operation,
use the remote control directly.
fig2.1
2
Operating Instructions
Room Temperature
Cooling Operation HeatingOperation Drying Operation
(17°C~32°C)
62°F~90°F
(0°C~30°C)
32°F~86°F
(10°C~32°C)
50°F~90°F
(0°C~50°C)
32°F~122°F
5°F~122°F / -15°C~50°C
(For the models with low
ambient cooling system)
(-15°C~30°C)
5°F~86°F
(0°C~50°C)
32°F~122°F
Outdoor
Temperature
NOTE:
1. Optimum performance will be achieved within these operating temperatures. If air conditioner
is used outside of the above conditions, certain safety protection features might come into
operation and cause the unit to function abnormally.
2. If the air conditioner runs for a long time in cooling mode and the humidity is high (over 80%),
condensed water may drip out of the unit. In this case, set the vertical air flow louver to its
maximum angle (vertical toward the floor), and set it to HIGH fan mode.

Page 8
Operating Instructions
mrcool.com
Range
fig 2.4
fig 2.3
Deflector Rod
Horizontal Louver
(Horizontal Airow
Grill inside)
Range
fig 2.2
Vertical
Louver CAUTION
DO NOT Do not put your fingers into the
panel of the blower and suction side. The high
speed fan inside may cause injury.
DO NOT operate the unit for long periods of
time with the airflow direction set downward
in cooling or dehumidifying mode. Otherwise,
condensation might occur on the surface of
the vertical louver causing moisture to drop on
to the floor or furnishings .
DO NOT move the vertical louver manually.
Otherwise, the vertical louver will be out of
sync. IF this happens, cease operation, turn
off power to the unit, remove the wireless
module from the front cover, turn off power to
the circuit (at the breaker), wait for a few
seconds and turn power back on at the break-
er, reinstall wireless module and power the
unit back on.
After a quick restart, the vertical louver may
remain static for approximately 10 seconds.
Open angle of the vertical louver should not
be set too small, as it will restrict airflow and
reduce COOLING and HEATING performance.
1.
2.
Adjust Vertical (Up / Down) Air Flow using Vertical Louver
(g2.2):
Perform this function while the unit is in operation. Use
the remote control to adjust the Vertical Louver /
Vertical Air Flow direction. The vertical louver can move
in small increments for each press, or continuously
swing up and down automatically. Please refer to the
“REMOTE CONTROL USER MANUAL” for details.
Adjust Horizontal (Left/ Right) Airow using Horizontal
Louver (g 2.3, g 2.4):
Move the Deflector Rod manually to adjust the air flow
side to side (left / right) as desired.
Airflow Directional Control
· Adjust the airflow direction properly.
Otherwise, it might cause discomfort or uneven
room temperatures.
· Adjust the vertical louver using the remote.
· Adjust the horizontal louver manually.

Page 9
Operating Instructions
mrcool.com
Basic Operation MODEs:
AUTO / COOL / DRY / HEAT (Model dependent).
Auto Operation:
When you set the air conditioner in AUTO mode, it will
automatically select cooling, heating or fan-only operation
depending on set temperature and room temperature.
The unit will control the room temperature automatically,
according to the temperature point you set.
SLEEP Operation:
When selected, the temperature will increase while cooling
or decrease while heating by 1C / 2F per hour for the first 2
hours. There after it keeps this new temperature for 5
hours before SLEEP mode switches off.
DRYING Operation:
The temperature is regulated while dehumidifying by
intermittently switching the cooling or fan-only operation on
and off. The fan speed is set to LOW.
HEATING Operation:
This unit is a heat pump by design. By reversing the air
conditioning process, it absorbs heat from outdoors and
transfers it to the indoor unit. As a result, the operating
performance and efficiency is reduced as the outdoor air
temperature drops. If you feel that the heating
performance is insufficient, it is recommended that you
supplement heating with other appliances.
Optimal Operation:
To achieve optimal performance, please note the following:
· Adjust the airflow direction correctly, so that it is not
towards people or at an extreme angle.
· Adjust the temperature to achieve moderate comfort
levels. An excessively low or high temperature setting
wastes energy.
· Keep windows and doors closed, as this improves
performance.
· Limit energy usage (run time) by using the TIMER
function.
· Do not put any objects near the air inlets / outlets.
Doing so would impair performance and possible shut
down the unit.
· Inspect the air filters periodically, and clean them as
needed.
1hour
1 hour
Set
Temperature
Cooling
SLEEP operation
7 hours
timer OFF
Set
Temperature
Heating
1 hour 1hour
SLEEP operation
7 hours
timer OFF
How the air conditioner works
Closing the curtains
while heating also
helps keep the heat
in
Doors and windows
should be kept
closed

Page 10
Operating Instructions
mrcool.com
Special Functions
Refrigerant Leakage Detection (optional):
When refrigerant leakage is detected, the indoor unit will display “EC” code or flash LEDs, depending
on the model.
Louver Angle Memory Function (optional):
Within the scope of the safe operation angle, the horizontal louver angle is memorized and return to
the position last selected by the user. If it exceeds the safe operation angle, it will default within the
safe operation range. However, it will not return to safe operation angle when Turbo mode is set or
the unit is in manual control or after a power interruption. Subsequently, it is strongly recommended
that the horizontal louver angle not be set too small, to avoid possible condensation leakage.
Self Clean Function:
Airborne bacteria can grow in the moisture on indoor heat exchangers. Regular drying of the
exchanger prevents growth. By simply pressing the SELF CLEAN button on the remote, the system
will automatically manage the process. This cleaning function can be performed as often as desired.
· The unit will operate in the following sequence:
FAN mode on LOW then HEAT mode with LOW fan speed then FAN mode on LOW then STOP
operation and turn off.
· This function can only be activated in COOL or DRY modes
· It is recommended to allow the unit to run in COOL mode for at least 30 minutes before
activation.
· Pressing the SELF CLEAN button again will cancel the operation.
Clean Air Function (optional):
Improving the quality of indoor air is one of the purposes of an air conditioner. This unit is equipped
with an ionizer or plasma dust collector, depending on the model. The ionizers generates anions to
circulate natural healthy air. The plasma dust collector generates a high voltage ionization zone. Most
dust, smoke, and pollen particles are captured by the electrostatic filter.
Anti-Mildew Function (optional):
When the unit is turned off, in COOL, DRY, AUTO (cool) modes, it will continue to run for about 10
minutes with a low fan airflow. This aids in drying up any condensation inside the unit to prevent
mildew growth. Do not restart the air conditioner until the unit is completely off.
Optimal Operation:
In the event of a power interruption such as a blackout, the air conditioner will stop. It will then
restart automatically and resume the previous operation when the power supply returns.

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Operating Instructions
mrcool.com
Special Functions Continued
WIFI Control Function
Connect the wireless control module via the USB port in the back of the front cover of the indoor unit for the
unit to be controlled by remote control and/or smartphone app.
Clean Air Filter Reminder (optional)
After 240 hours of operation, the indoor display window will display and flash “CL” as a reminder to CLEAN the air
filter for more efficient operation. After 15 seconds, the system will revert back to the previous display again.
When the “CL” indicator appears and flashes, please press the LED button on the remote control 4 times or
press the manual control button 3 times to reset the hours.
Replace Air Filter Reminder (optional)
After 2880 hours of operation, the indoor display window will display and flash “nF” as a reminder to REPLACE
the air filter for more efficient operation. After 15 seconds, the system will revert back to the previous display
again. When the “CL” indicator appears and flashes, please press the LED button on the remote control 4 times
or press the manual control button 3 times to reset the hours.
Mute Function (optional)
Press the LED button on the remote to turn off the LED display and silence the buzzer of the indoor unit,
creating a quiet comfortable environment.

Page 12
Operating Instructions
mrcool.com
Air Freshening Filter
FilterTab
CAUTION
· Power supply must be disconnected before
attempting to clean or service.
· Do not use benzene, thinner, polishing powder, or
similar solvents for cleaning. These may cause the
plastic to crack and/or deform.
·Do not use chemically treated cloth or duster to
clean the unit.
· Never use water hotter than 40°C / 104°F to clean
the front panel, it could cause deformation and/or
discoloration.
Before maintenance turn the power off to the unit. Then,
disconnect the power to the circuit at the breaker.
Cleaning the Unit:
Wipe the unit with a soft dry cloth. If the unit is very dirty, wipe it with
a cloth soaked in warm water. Do not use bleach or abrasives.
Cleaning the Air Filter and Air Freshener:
A clogged air filter can greatly reduce the heating and cooling efficiency
of this unit. It is recommended to clean the unit every 2 weeks.
1. Open the front panel by carefully lifting both ends at the same time.
At a certain angle, there will be an audible click and the lid becomes
self-supporting. For some models suspension bars are provided and
required to prop up the lid.
2. Use the filter tabs to lift the filter slightly upward and then toward
you.
3. Then, extract the filter by gently drawing it downward. Replace as
necessary.
4. Unclip the small air freshening filter from the the larger air filter.
Replace as necessary. Otherwise, clean it with a vacuum and clip it
back into place after cleaning the larger air filter as outlined in step 5...
5. Clean the large air filter with soapy water. Rinse with fresh water.
Shake off excess water and dry in a cool area.
6. Re-clip air freshening filter into large air filter.
1
2
3
4
3
Care and Maintenance

Page 13
Care and Maintenance
mrcool.com
CAUTION
· DO NOT touch the metal parts of the
unit when removing the filter. Injuries can
occur when handling the sharp metal edges.
· DO NOT use water to clean inside the air
conditioner. Exposure to water can destroy
the insulation, leading to possible electric
shock.
· DO NOT wash air filter with water hotter
than 40°C / 104°F.
· DO NOT expose the filter directly to the
sun, it may shrink. Dry it in the shade.
Before maintenance turn the power off
to the unit. Then, disconnect the power
to the circuit at the breaker.
Panel buckles
Before maintenance turn the power off to the unit.
Then, disconnect the power to the circuit at the
breaker.
Cleaning the Air Filter continued:
7. Re-fit air filter back into the unit by reversing steps 2
and 3 - gently pushing top up into the unit and then
lowering the bottom into place.
8. Close the front panel. Make sure that buckles are
fully fit and the panel is completely closed.
Preparation for Extended non-Operation:
If you plan to not run the unit for a long period of time
(e.g. from the end of summer to the beginning of the
following summer), perform the following:
1. Clean the indoor unit and filters as previously
outlined.
2. Operate the unit in FAN only mode for at least 8
hours to dry out the inside of the unit.
3. Turn off the unit. Turn off power to the circuit at the
breaker. The unit should be the only appliance on the
circuit.
4. Remove the batteries from the remote control.
5. The outdoor unit requires periodic maintenance as
well. However, do not attempt this on your own. It is
highly recommended that you contact a qualified service
professional.
Pre-Season Inspection:
After prolonged non-operation perform the following:
1. Check for Damaged or Disconnected wires.
2. Clean the Indoor Unit and Filters
3. Check for Water and Oil Leaks
4. Check for Blockages in Airflow Inlet and Outlet

Page 14
Troubleshooting
mrcool.com
NOTE: If the problem is not resolved, please contact a qualified service professional. Be sure to inform
them of the detailed malfunctions and unit model number.
The following events may occur during normal operation, and may not indicate malfunction.
Operation is
delayed after restart
Fan speed changes
- off, very slow and
then normal
Heating operation
stops suddenly and
defrost-light blinks
Mist coming out of
the indoor unit
Low volume sounds
are emitted by the
air conditioner
Dust discharges
from the unit
Emits a peculiar
odor
Changes to fan only
while cooling or
heating mode
Operation is erratic,
unpredictable or
unresponsive
To prevent blowout of the fuse, the compressor will not operate while
the protection circuit is working for about 3 minutes after sudden OFF--ON
operation of the power supply.
In HEAT mode, the indoor unit temporarily stops for maximum of 10
minutes to perform the automatic defrosting operation.
May occur when air conditioner is used for the first time or has not been
used for a long time
Various smells generated from interior textile, furniture, or cigarette smoke
absorbed into the air conditioner may be emitted. If not the case, contact a
local dealer or your installation contractor.
Room temperature reaches the temperature setting of the remote control.
If not the case, contact a local dealer or your installation contractor.
Interference from cell phone towers and remote boosters may cause the
unit to malfunction
Turn power off on unit and circuit at breaker, wait 10 seconds and power on
Press the ON/OFF button on the remote controller to restart operation.
Automatically happens in heating mode :
--prevents cold air blowing onto occupants when heating operation starts
--perform automatic defrosting operation,
--perform low temperature heating operation
In COOL mode, a mist generated by condensation formed with sudden
cooling process may be emitted.
Hissing sound -- during operation or immediately after stopping the air
conditioner, refrigerant flowing sound may be heard
Squeaking sound -- normal expansion and contraction of plastic and
metal parts caused by temperature change during the operation.
Rushing air -- when louver resets its position.
Mist may generate due to moisture from defrosting processwhen the air
conditioner restarts in HEAT mode operation after defrosting.
Symptom Cause

Page 15
Troubleshooting
mrcool.com
Unit will not operate
Poor cooling or
heating performance
Indicator lamps
continue flashing
Error code appears
in the indoor unit,
such as: E0,E1,E2....
P1,P2,P3.....
or F1, F2,F3.....
-- Is there a power failure?
-- Has a switch been turned off, a circuit breaker tripped or a fuse blown?
-- Is the timer operating?
-- Are the batteries used in the remote controller exhausted?
-- Are the batteries used in the remote controller loaded properly?
-- Are the air filters dirty?
-- Is air flow unrestricted in & out of indoor & outdoor units?
-- Are the temperature and mode settings correct?
-- Are the windows or doors left opened?
-- Is fan speed on high and louvers allowing maximum flow?
-- Is direct or strong sunlight shining into the room in cooling operation?
-- Is the SILENCE function activated? Under SILENCE operation,
noise reduction is prioritized and the air-conditioning performance may
become lower.
-- The unit may stop operation or continue to run in a safety condition
(depending on models). Waiting for about 10 minutes, the fault may be
recovered automatically, if not, disconnect the power and then connect it
again. If the problem still exists, disconnect the power and contact the
nearest customer service center.
-- Are there other heating apparatus or computers operating, or too many
people in the room in cooling operation?
Symptom Diagnostic
WARNING
In the case of ANY of the following, turn off the unit
immediately!
· Signal / power cable is damaged or abnormally warm
· Burning odor · Loud or abnormal sounds
· A power fuse or circuit breaker trips frequently
· Water or other objects fall into or out of the unit
DO NOT ATTEMPT TO CORRECT
THESE ITEMS YOURSELF!
CONTACT A SERVICE
PROFESSIONAL IMMEDIATELY
NOTE: If the problem is not resolved, please contact a qualified service professional.
Be sure to inform them of the detailed malfunctions and unit model number.
Before you call to request service assistance, troubleshoot a problem by performing the following checks:

Page 15
Troubleshooting
mrcool.com
Operation LED Timer LED Display LED STATUS
X E0
2 times X E1
X E2
X E3
X E4
X E5 Evaporator coil temperature sensor T2 open circuit or
short circuit
X EC
O F1
O F2
O F3
O F4
O F5
P0
P1
P2
P4
O（light）X（o）（ash）
1 time
Condenser coil temperature sensor T3 open circuit or
short circuit
Indoor unit EEPROM parameter error
Indoor / outdoor units communication error
Zero-crossing signal detection error
Indoor fan speed has been out of control
Indoor room temperature sensor T1 open circuit or short
circuit
Refrigerant leakage detection
Outdoor ambient temperature sensor T4 open circuit or
short circuit
Compressor discharge temperature sensor T5 open
circuit or short circuit
Outdoor unit EEPROM parameter error
Outdoor fan speed has been out of control
IPM malfunction or IGBT over-strong current protection
Over voltage or over low voltage protection
High temperature protection of compressor top diagno-
sis and solution (only for 9k,12k models)
Inverter compressor drive error
3 times
4 times
5 times
6 times
7 times
2 times
3 times
4 times
5 times
6 times
1 time
2 times
3 times
5 times
Indoor Unit Error Display

Advantage Series
The design and specications of this product and/or manual are subject to change without prior notice.
Consult with the sales agency or manufacturer for details.
ELECTRICIAN and/or HVAC TECHNICIAN:
LICENSE #:
INSTALLATION DATE:
INSTALLATION LOCATION:
SERIAL NUMBER: