MTM 502 Series User manual

502 SERIES INSTALLATION GUIDE
DEVICE OVERVIEW
MTM502 has labels on the top and bottom ofthe device as shown in the picture
to the right.
TOP LABEL: QR Code which provides the device serial number once scanned
BOTTOM LABEL: Device name and serial number barcode
Device needs to be installed with the top tabel facing up in order to ensure
the best line-of-sight to the GPS satellites.
502 SERIES
Installation Guide
The MTM502 will be delivered in “Sleep” mode which is the lowestpower state until the activation magnet
is removed.
NOTE: The device will switch back to Sleep mode from any other mode if magnet is placed back into
the slot on the side of the device.
Remove magnet from slot
on side of device
Save several magnets for
future use to either reset
devices or place devices
back into sleep Mode
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Log in to application
Check “Installed” column
for install date & “Actions”
column for location icons
If device is not activated, it
will show UNINSTALLED in
the “Actions” column
VERIFY
ACTIVATION
Place device in vehicle
or on asset
Ensure top of device is facing
upwards and has a clear
line-of-sight to GPS satellites
A stable location is important
to avoid movement so use
zip ties to secure in-vehi-
cle or the P249 bracket for
assets
Determine signal strength
(# of GPS Satellites or RSSI of
cellular signal) after placing in
vehicle or on asset
Device may have to be moved
to improve signal strength
REMOVE
MAGNET INSTALL DEVICE
CHECK
SIGNAL
STRENGTH
The device will be shipped
to you with a small,
round magnet within a
slot on the side.
Once external magnet
is removed, device will
then activate and
initiate reporting

It is important to save the magnets after activation in the event you need to reset devices or want to return devices
to Sleep mode to preserve the remaining battery life.In order to reset the device, leave the magnet on for 5 to 10
seconds before removing.
Replacing and removing the magnet, also known as a reset, activates the scan. If the reset is not performed, the
device will not scan for the network again until the next scheduled heartbeat.
When magnet is added, the device will transition to Sleep mode within seconds. If device keeps sending location
data with the magnet in the slot, the reason could be:
MAGNET IS NOT STRONG ENOUGH (IS NOT THE ONE INCLUDED WITH THE DEVICE)
REED SWITCH IS FAULTY
VERIFY ACTIVATION
STEP 1: Log into Application Dashboard
STEP 2: Select View – make sure Installed box is
checked
STEP 3: Check “Installed” column for install date &
“Actions” column for location icons if device is not
activated, it will show UNINSTALLED in the Actions
column
IF DEVICE DOES NOT SHOW ACTIVATED AFTER MAGNET
IS REMOVED:
1. Reattach magnet to the device (in the magnet slot on side
of device)
2. Make sure you are in a place with adequate wireless signal
(outside or near a window)
3. Leave magnet on the device for 5-10 seconds then remove
again
4. Allow a few minutes then refresh online browser and check
application
INSTALLATION GUIDANCE
DO’S
Do install device with a clear line-of-sight to GPS
satellites and cell towers
Top label with QR Code on device facing up
Activate device outside of a building
Do install device using the approved P249-MAG
bracket with magnets on a metallic surface
DONT’S
Don’t install device inside a metal enclosure for
construction equipment installations (i.e., generators)
• Creates a Faraday cage: transmission of radio
waves to or from the device’s antenna within a
Faraday cage is heavily attenuated or blocked
by the cage
Don’t install device in a place where it is exposed to
prolonged extreme temperatures or next to heat sources
(i.e., engines)
Don’t install device near a magnet as this may put the
device into Sleep mode by triggering the Reed Switch